The staff were extremely courteous, friendly, and accommodating. Room 103, where we stayed for 2 nights, was quite smelly, like a sewer smell coming from the toilet. The toilet blocked 2 days in a row, and we requested to be moved on the 2nd day when the staff could not fix the problem. Rm 101, our last night was much better. Amenities: like hand towels were not available until you asked for it. The cleanliness of the room and general surroundings of the resorts need to be improved. The kitchen: staff was very friendly and helpful. However, a lot of the dishes in the meñu were not available. No fuits are available for the 3 nights we stayed, snd Lemery is a town very well known fir abundance of fruits. It appears that the staff really required guidance and support from the owner and managers of the place. The resort has a huge potential, however theviwner needs to provide more training, support, and overall management. The pool was winderful!
The staff were extremely courteous, friendly, and accommodating. Room 103, where we stayed for 2 nights, was quite smelly, like a sewer smell coming from the toilet. The toilet blocked 2 days in a row, and we requested to be moved on the 2nd day when the staff could not fix the problem. Rm 101, our last night was much better. Amenities: like hand towels were not available until you asked for it. The cleanliness of the room and general surroundings of the resorts need to be improved. The kitchen: staff was very friendly and helpful. However, a lot of the dishes in the meñu were not available. No fuits are available for the 3 nights we stayed, snd Lemery is a town very well known fir abundance of fruits. It appears that the staff really required guidance and support from the owner and managers of the place. The resort has a huge potential, however theviwner needs to provide more training, support, and overall management. The pool was winderful!