The George Penang by The Crest Collection
$129
/ night
Avg. for October
Prices for The George Penang by The Crest Collection
Select dates to see prices and availability
$129
/ night
Avg. for October
Monthly average prices
Nightly prices at The George Penang by The Crest Collection average $123 in November, the cheapest month, and $157 in February, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $143 |
| February | $157 |
| March | $137 |
| April | $134 |
| May | $140 |
| June | $136 |
| July | $156 |
| August | $139 |
| September | $137 |
| October | $129 |
| November | $123 |
| December | $144 |
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Oct · $129
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Most expensive: February (~$157)
Cheapest: November (~$123)
About this property
Enjoy a range of recreational amenities, including an outdoor pool, a steam room, and a 24-hour fitness center.
Amenities
Enjoy a range of recreational amenities, including an outdoor pool, a steam room, and a 24-hour fitness center.
Business amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 91 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at The George Penang By The Crest Collection, you'll be centrally located in George Town, within a 5-minute drive of KOMTAR and Gurney Drive. This hotel is 0.4 mi (0.6 km) from Pasar Chowrasta and 0.5 mi (0.8 km) from Cheong Fatt Tze Mansion.
What's nearby
Georgetown UNESCO Historic Site(0.2 miles)
Pasar Chowrasta(0.2 miles)
Cheong Fatt Tze Mansion(0.3 miles)
Kidland Penang(0.4 miles)
Loo Pun Hong(0.4 miles)
The Top at Komatar(0.5 miles)
Kapitan Keling Mosque(0.5 miles)
Armenian Street(0.5 miles)
Prangin Mall(0.6 miles)
Goddess of Mercy Temple(0.6 miles)
KOMTAR(0.6 miles)
Penang State Museum(0.6 miles)
1st Avenue Mall(0.6 miles)
New World Park(0.6 miles)
Han Jiang Ancestral Temple(0.6 miles)
The nearest major airport is Penang Intl. Airport (PEN)(11.4 miles)
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Tour Desk
Location
138 Jalan Penang George Town, Little India, George Town, Timur Laut Pulau Pinang District, Penang, Malaysia
Georgetown UNESCO Historic Site (0.2 miles)
Pasar Chowrasta (0.2 miles)
Cheong Fatt Tze Mansion (0.3 miles)
Kidland Penang (0.4 miles)
Loo Pun Hong (0.4 miles)
The Top at Komatar (0.5 miles)
Room options
7
Suite (Colonial Suite)
Room details
1 King Bed
Sleeps 2
560 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
4
Deluxe Room, 2 Queen Beds (Premier)
Room details
2 Queen Beds
Sleeps 4
484 ft²
Air ConditioningWi-Fi (Free)Sofa Bed
7
Premier Executive Suite
Room details
1 King Bed
Sleeps 2
484 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
5
Deluxe Twin Room
Room details
2 Twin Beds
Sleeps 2
323 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
7
Superior Room (Governor)
Room details
1 King Bed
Sleeps 2
409 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Deluxe Twin Room (Executive)
Room details
2 Twin Beds
Sleeps 2
409 ft²
Air ConditioningWi-Fi (Free)Sofa Bed
8
Pearl Suite with Balcony
Room details
1 King Bed
Sleeps 2
538 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
5
Deluxe Room, 1 King Bed (Executive)
Room details
1 King Bed
Sleeps 2
409 ft²
Air ConditioningWi-Fi (Free)Sofa Bed
5
Governor Twin
Room details
2 Twin Beds
Sleeps 2
409 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
10
Suite (Heritage)
Room details
1 King Bed
Sleeps 2
657 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
4
Executive Triple Room (Deluxe)
Room details
1 King Bed
and 1 Twin Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Private Bathroom
10
Pearl Suite Without Balcony
Room details
1 King Bed
Sleeps 2
538 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
6
Deluxe Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
323 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of The George Penang by The Crest Collection
8.4
Very good
Based on 2,364 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Travellers describe The George Penang by The Crest Collection as a heritage-style hotel with generally spacious rooms, a well-liked pool, and friendly staff, though reviews point to inconsistent cleanliness and some operational hiccups.
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What guests think
Travellers describe The George Penang by The Crest Collection as a heritage-style hotel with generally spacious rooms, a well-liked pool, and friendly staff, though reviews point to inconsistent cleanliness and some operational hiccups.
The setting is walkable to Georgetown attractions and food. Sleep can be affected by a nearby nightclub and door slams, and some rooms feel dim or awkwardly designed with steep loft stairs; a few reviews also note faulty air-conditioning. Breakfast feedback trends average and less suited to Western tastes. Overall, expect heritage charm with some trade-offs.
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AI-generated summary based on recent guest reviews
Facilities
The pool is widely appreciated, and several rooms have amenities like bidets or heated toilets. A few reports cite issues such as a defective air-conditioner or crowded pool areas.
Related guest reviews
10
Yu-An Angel
Mar 19, 2025
·
Stayed 2 nights
Had an amazing stay whilst visiting Penang. Location is pretty central and easy to get around with many of the must visit locations. The room was very spacious and the facility is top notch. Will stay again
Had an amazing stay whilst visiting Penang. Location is pretty central and easy to get around with many of the must visit locations. The room was very spacious and the facility is top notch. Will stay again
10
Luke
Jul 22, 2024
·
Stayed 3 nights
Really good location at the top of Chulia St which is where a lot of the restaurants are. We had a nice large room with a balcony, the TV was enormous and had a good range of channels. The room was spotless and the bathroom had a good range of toiletries. The pool is in the middle of the hotel and was a welcome respite from the July heat. 100% recommend this hotel.
Really good location at the top of Chulia St which is where a lot of the restaurants are. We had a nice large room with a balcony, the TV was enormous and had a good range of channels. The room was spotless and the bathroom had a good range of toiletries. The pool is in the middle of the hotel and was a welcome respite from the July heat. 100% recommend this hotel.
6
Paul
Aug 5, 2024
·
Stayed 4 nights
Was not 5 star service or amenities. Staff was pleasant but not service oriented or knowledgeable. No body wash in bathrooms. Pool was too crowded-No place to sit. Lighting in room was dim. Not enough electric outlets. No full length mirror. We had a suite and the door between the bedroom and living room was poorly placed. It was always on the way of the drawers and closet. As far as cleanliness, the soap dish was never cleaned and one day I found a long dark hair on the bed. (It wasn’t mine). On the plus side, the massage chair in my suite and the heated toilet seat were very nice touches.
Was not 5 star service or amenities. Staff was pleasant but not service oriented or knowledgeable. No body wash in bathrooms. Pool was too crowded-No place to sit. Lighting in room was dim. Not enough electric outlets. No full length mirror. We had a suite and the door between the bedroom and living room was poorly placed. It was always on the way of the drawers and closet. As far as cleanliness, the soap dish was never cleaned and one day I found a long dark hair on the bed. (It wasn’t mine). On the plus side, the massage chair in my suite and the heated toilet seat were very nice touches.
10
Paul
Jul 30, 2025
·
Stayed 4 nights
Very nice hotel . In the heart of the old city. You can do most things on foot. Staff is great , pool is nice and the room was fantastic.
Very nice hotel . In the heart of the old city. You can do most things on foot. Staff is great , pool is nice and the room was fantastic.
8
Kelvin
May 19, 2024
·
Stayed 2 nights
It’s a beautiful boutique hotel. The amenities were great and I loved the pool. And the location was amazing. I stayed in the loft-style room. I think perhaps it was the was the steps were designed, I almost tripped a couple times at the turn of the stairs. They should put a lamp on the table under the stairs because it was too dark as well. There was zero artwork in the room. Also, I was disappointed that, given it is a five-star hotel, the attention to details was subpar. A light bulb in the foyer was burnt out and the clear glass on the side of the stairs weren’t clean properly as I could see stains on it. Other than that, it is a nice property.
It’s a beautiful boutique hotel. The amenities were great and I loved the pool. And the location was amazing. I stayed in the loft-style room. I think perhaps it was the was the steps were designed, I almost tripped a couple times at the turn of the stairs. They should put a lamp on the table under the stairs because it was too dark as well. There was zero artwork in the room. Also, I was disappointed that, given it is a five-star hotel, the attention to details was subpar. A light bulb in the foyer was burnt out and the clear glass on the side of the stairs weren’t clean properly as I could see stains on it. Other than that, it is a nice property.
4
Ryan
Nov 16, 2025
·
Stayed 2 nights
Was sold a room with a known defective air-conditioner.
Was sold a room with a known defective air-conditioner.
10
Jialu
Oct 16, 2025
·
Stayed 3 nights
Good high end hotel in the center of Penang, polite staff, nice pool. In the evening there are not that many people in the pool so very enjoyable
Good high end hotel in the center of Penang, polite staff, nice pool. In the evening there are not that many people in the pool so very enjoyable
10
Leong
Jun 23, 2025
·
Stayed 3 nights
First time staying here and am very glad I did. Not only it’s an awesome hotel with great service, spacious room, bidet toilet but its location is very good. Lots of places are within walking distance
First time staying here and am very glad I did. Not only it’s an awesome hotel with great service, spacious room, bidet toilet but its location is very good. Lots of places are within walking distance
10
Nigel
Mar 1, 2025
·
Stayed 3 nights
IT'S A BEAUTIFUL BUILDING, good staff, good facilities. It's probably the best hotel I have ever stayed in
IT'S A BEAUTIFUL BUILDING, good staff, good facilities. It's probably the best hotel I have ever stayed in
10
Chunyang
Jun 30, 2025
·
Stayed 1 night
A charming, nostalgic luxury hotel ideally located in the heart of Georgetown, Penang, just a short walk from the old town, where you can enjoy sightseeing, shopping, exploring historic buildings, and savoring delicious local cuisine. The location is excellent, with a 24-hour self-service laundromat just a 3-minute walk away. The hotel is clean, quiet, and well-equipped with all the essential amenities. Its lobby features an engaging display that shares the rich history of both the hotel and Georgetown. Our family of four (2 adults and 2 kids) stayed in a family room with two queen beds, which felt very spacious and comfortable. The only downside was the hot and humid late June weather, walking outside in the afternoon for even 10 minutes was nearly unbearable. We enjoyed staying at the hotel and will definitely rebook it next time.
A charming, nostalgic luxury hotel ideally located in the heart of Georgetown, Penang, just a short walk from the old town, where you can enjoy sightseeing, shopping, exploring historic buildings, and savoring delicious local cuisine. The location is excellent, with a 24-hour self-service laundromat just a 3-minute walk away. The hotel is clean, quiet, and well-equipped with all the essential amenities. Its lobby features an engaging display that shares the rich history of both the hotel and Georgetown. Our family of four (2 adults and 2 kids) stayed in a family room with two queen beds, which felt very spacious and comfortable. The only downside was the hot and humid late June weather, walking outside in the afternoon for even 10 minutes was nearly unbearable. We enjoyed staying at the hotel and will definitely rebook it next time.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: some guests found rooms spotless and the hotel clean, while others reported cockroaches, moldy odors, missed bathroom cleaning, and poor replenishment or maintenance.
Related guest reviews
8
jagjit
Dec 11, 2025
·
Stayed 5 nights
Spotless clean room. One of the best hotel bathroom with very good towls aand best toilets. Big problem was the suite was a loft design with a very narrow and winding stairs which is not very well lighted. Particularly difficult for 70 + years old customers. The living area and cabinet storage is too small for 2 adultsvto be comfortable.
Spotless clean room. One of the best hotel bathroom with very good towls aand best toilets. Big problem was the suite was a loft design with a very narrow and winding stairs which is not very well lighted. Particularly difficult for 70 + years old customers. The living area and cabinet storage is too small for 2 adultsvto be comfortable.
10
Luke
Jul 22, 2024
·
Stayed 3 nights
Really good location at the top of Chulia St which is where a lot of the restaurants are. We had a nice large room with a balcony, the TV was enormous and had a good range of channels. The room was spotless and the bathroom had a good range of toiletries. The pool is in the middle of the hotel and was a welcome respite from the July heat. 100% recommend this hotel.
Really good location at the top of Chulia St which is where a lot of the restaurants are. We had a nice large room with a balcony, the TV was enormous and had a good range of channels. The room was spotless and the bathroom had a good range of toiletries. The pool is in the middle of the hotel and was a welcome respite from the July heat. 100% recommend this hotel.
6
Lee Ming
Jul 7, 2025
·
Stayed 2 nights
Very nice swimming pool. The room is not well cleaned. Bathroom amenities are poor especially the hair conditioner which is like body lotion and watery. Housekeeping is not well done as bathroom mat missing, used towel from previous occupant was still inside the room hanging on the sofa.
Very nice swimming pool. The room is not well cleaned. Bathroom amenities are poor especially the hair conditioner which is like body lotion and watery. Housekeeping is not well done as bathroom mat missing, used towel from previous occupant was still inside the room hanging on the sofa.
6
Paul
Aug 5, 2024
·
Stayed 4 nights
Was not 5 star service or amenities. Staff was pleasant but not service oriented or knowledgeable. No body wash in bathrooms. Pool was too crowded-No place to sit. Lighting in room was dim. Not enough electric outlets. No full length mirror. We had a suite and the door between the bedroom and living room was poorly placed. It was always on the way of the drawers and closet. As far as cleanliness, the soap dish was never cleaned and one day I found a long dark hair on the bed. (It wasn’t mine). On the plus side, the massage chair in my suite and the heated toilet seat were very nice touches.
Was not 5 star service or amenities. Staff was pleasant but not service oriented or knowledgeable. No body wash in bathrooms. Pool was too crowded-No place to sit. Lighting in room was dim. Not enough electric outlets. No full length mirror. We had a suite and the door between the bedroom and living room was poorly placed. It was always on the way of the drawers and closet. As far as cleanliness, the soap dish was never cleaned and one day I found a long dark hair on the bed. (It wasn’t mine). On the plus side, the massage chair in my suite and the heated toilet seat were very nice touches.
2
Huong
Oct 31, 2025
·
Stayed 3 nights
Found 3 cockroaches in the room upon arrival. Was moved to another room, but saw two more cockroaches the next day. The room had a damp smell, and there was a strong cooking odor in the lobby.
Found 3 cockroaches in the room upon arrival. Was moved to another room, but saw two more cockroaches the next day. The room had a damp smell, and there was a strong cooking odor in the lobby.
8
Kelvin
May 19, 2024
·
Stayed 2 nights
It’s a beautiful boutique hotel. The amenities were great and I loved the pool. And the location was amazing. I stayed in the loft-style room. I think perhaps it was the was the steps were designed, I almost tripped a couple times at the turn of the stairs. They should put a lamp on the table under the stairs because it was too dark as well. There was zero artwork in the room. Also, I was disappointed that, given it is a five-star hotel, the attention to details was subpar. A light bulb in the foyer was burnt out and the clear glass on the side of the stairs weren’t clean properly as I could see stains on it. Other than that, it is a nice property.
It’s a beautiful boutique hotel. The amenities were great and I loved the pool. And the location was amazing. I stayed in the loft-style room. I think perhaps it was the was the steps were designed, I almost tripped a couple times at the turn of the stairs. They should put a lamp on the table under the stairs because it was too dark as well. There was zero artwork in the room. Also, I was disappointed that, given it is a five-star hotel, the attention to details was subpar. A light bulb in the foyer was burnt out and the clear glass on the side of the stairs weren’t clean properly as I could see stains on it. Other than that, it is a nice property.
10
Stephen
Jul 17, 2025
·
Stayed 4 nights
Excellent hotel , spacious room and balcony, great location, value for money , attentive concierge. Housekeeping should replenish the drinks daily as not replenished in 4 days .
Excellent hotel , spacious room and balcony, great location, value for money , attentive concierge. Housekeeping should replenish the drinks daily as not replenished in 4 days .
10
WISSAM
Dec 6, 2025
·
Stayed 2 nights
The room was clean, staff very helpful, the AC is decent and the hotel location was central
The room was clean, staff very helpful, the AC is decent and the hotel location was central
10
Chunyang
Jun 30, 2025
·
Stayed 1 night
A charming, nostalgic luxury hotel ideally located in the heart of Georgetown, Penang, just a short walk from the old town, where you can enjoy sightseeing, shopping, exploring historic buildings, and savoring delicious local cuisine. The location is excellent, with a 24-hour self-service laundromat just a 3-minute walk away. The hotel is clean, quiet, and well-equipped with all the essential amenities. Its lobby features an engaging display that shares the rich history of both the hotel and Georgetown. Our family of four (2 adults and 2 kids) stayed in a family room with two queen beds, which felt very spacious and comfortable. The only downside was the hot and humid late June weather, walking outside in the afternoon for even 10 minutes was nearly unbearable. We enjoyed staying at the hotel and will definitely rebook it next time.
A charming, nostalgic luxury hotel ideally located in the heart of Georgetown, Penang, just a short walk from the old town, where you can enjoy sightseeing, shopping, exploring historic buildings, and savoring delicious local cuisine. The location is excellent, with a 24-hour self-service laundromat just a 3-minute walk away. The hotel is clean, quiet, and well-equipped with all the essential amenities. Its lobby features an engaging display that shares the rich history of both the hotel and Georgetown. Our family of four (2 adults and 2 kids) stayed in a family room with two queen beds, which felt very spacious and comfortable. The only downside was the hot and humid late June weather, walking outside in the afternoon for even 10 minutes was nearly unbearable. We enjoyed staying at the hotel and will definitely rebook it next time.
2
John
Dec 30, 2025
·
Stayed 1 night
Filthy room, sheets smelled of mould. We left the same night and switched to a different hotel.
Filthy room, sheets smelled of mould. We left the same night and switched to a different hotel.
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AI-generated summary based on recent guest reviews
Rooms
Many rooms are spacious, some with balconies and large TVs, but several guests found them dim with awkward layouts (including steep loft stairs), hard beds, or limited outlets; occasional air-conditioning faults were noted.
Related guest reviews
8
jagjit
Dec 11, 2025
·
Stayed 5 nights
Spotless clean room. One of the best hotel bathroom with very good towls aand best toilets. Big problem was the suite was a loft design with a very narrow and winding stairs which is not very well lighted. Particularly difficult for 70 + years old customers. The living area and cabinet storage is too small for 2 adultsvto be comfortable.
Spotless clean room. One of the best hotel bathroom with very good towls aand best toilets. Big problem was the suite was a loft design with a very narrow and winding stairs which is not very well lighted. Particularly difficult for 70 + years old customers. The living area and cabinet storage is too small for 2 adultsvto be comfortable.
10
Yu-An Angel
Mar 19, 2025
·
Stayed 2 nights
Had an amazing stay whilst visiting Penang. Location is pretty central and easy to get around with many of the must visit locations. The room was very spacious and the facility is top notch. Will stay again
Had an amazing stay whilst visiting Penang. Location is pretty central and easy to get around with many of the must visit locations. The room was very spacious and the facility is top notch. Will stay again
10
Luke
Jul 22, 2024
·
Stayed 3 nights
Really good location at the top of Chulia St which is where a lot of the restaurants are. We had a nice large room with a balcony, the TV was enormous and had a good range of channels. The room was spotless and the bathroom had a good range of toiletries. The pool is in the middle of the hotel and was a welcome respite from the July heat. 100% recommend this hotel.
Really good location at the top of Chulia St which is where a lot of the restaurants are. We had a nice large room with a balcony, the TV was enormous and had a good range of channels. The room was spotless and the bathroom had a good range of toiletries. The pool is in the middle of the hotel and was a welcome respite from the July heat. 100% recommend this hotel.
8
Sue
Jul 28, 2025
·
Stayed 4 nights
It is a beautiful heritage hotel in a great location. The room was a great size but it was a bit tired.
It is a beautiful heritage hotel in a great location. The room was a great size but it was a bit tired.
8
Kelvin
May 19, 2024
·
Stayed 2 nights
It’s a beautiful boutique hotel. The amenities were great and I loved the pool. And the location was amazing. I stayed in the loft-style room. I think perhaps it was the was the steps were designed, I almost tripped a couple times at the turn of the stairs. They should put a lamp on the table under the stairs because it was too dark as well. There was zero artwork in the room. Also, I was disappointed that, given it is a five-star hotel, the attention to details was subpar. A light bulb in the foyer was burnt out and the clear glass on the side of the stairs weren’t clean properly as I could see stains on it. Other than that, it is a nice property.
It’s a beautiful boutique hotel. The amenities were great and I loved the pool. And the location was amazing. I stayed in the loft-style room. I think perhaps it was the was the steps were designed, I almost tripped a couple times at the turn of the stairs. They should put a lamp on the table under the stairs because it was too dark as well. There was zero artwork in the room. Also, I was disappointed that, given it is a five-star hotel, the attention to details was subpar. A light bulb in the foyer was burnt out and the clear glass on the side of the stairs weren’t clean properly as I could see stains on it. Other than that, it is a nice property.
6
Aleksandr
Jan 5, 2025
·
Stayed 3 nights
We stayed for 3 nights and did not have one decent nights sleep. The nightclub nearby played loud doof doof music till the wee hours, the bed was hard and uncomfortable, and the doors of the other rooms slammed shut as people were coming and going. We left our To Be Cleaned light on every morning at 9am and room wouldn’t be serviced until 430pm. The shower leaked all over the bathroom floor. Breakfast was average. The hotel is in a great location, but I wouldn’t stay here again.
We stayed for 3 nights and did not have one decent nights sleep. The nightclub nearby played loud doof doof music till the wee hours, the bed was hard and uncomfortable, and the doors of the other rooms slammed shut as people were coming and going. We left our To Be Cleaned light on every morning at 9am and room wouldn’t be serviced until 430pm. The shower leaked all over the bathroom floor. Breakfast was average. The hotel is in a great location, but I wouldn’t stay here again.
4
Ryan
Nov 16, 2025
·
Stayed 2 nights
Was sold a room with a known defective air-conditioner.
Was sold a room with a known defective air-conditioner.
10
Chunyang
Jun 30, 2025
·
Stayed 1 night
A charming, nostalgic luxury hotel ideally located in the heart of Georgetown, Penang, just a short walk from the old town, where you can enjoy sightseeing, shopping, exploring historic buildings, and savoring delicious local cuisine. The location is excellent, with a 24-hour self-service laundromat just a 3-minute walk away. The hotel is clean, quiet, and well-equipped with all the essential amenities. Its lobby features an engaging display that shares the rich history of both the hotel and Georgetown. Our family of four (2 adults and 2 kids) stayed in a family room with two queen beds, which felt very spacious and comfortable. The only downside was the hot and humid late June weather, walking outside in the afternoon for even 10 minutes was nearly unbearable. We enjoyed staying at the hotel and will definitely rebook it next time.
A charming, nostalgic luxury hotel ideally located in the heart of Georgetown, Penang, just a short walk from the old town, where you can enjoy sightseeing, shopping, exploring historic buildings, and savoring delicious local cuisine. The location is excellent, with a 24-hour self-service laundromat just a 3-minute walk away. The hotel is clean, quiet, and well-equipped with all the essential amenities. Its lobby features an engaging display that shares the rich history of both the hotel and Georgetown. Our family of four (2 adults and 2 kids) stayed in a family room with two queen beds, which felt very spacious and comfortable. The only downside was the hot and humid late June weather, walking outside in the afternoon for even 10 minutes was nearly unbearable. We enjoyed staying at the hotel and will definitely rebook it next time.
6
shirin
Aug 9, 2024
·
Stayed 3 nights
Great location, beautiful building, friendly staff. Design and layout is weird. Rooms are dark and have flaws. Breakfast is not great. Hotel operation overall not smooth. Requests are not understood or considered. Billing in bar and restaurant not connected to the hotel.
Great location, beautiful building, friendly staff. Design and layout is weird. Rooms are dark and have flaws. Breakfast is not great. Hotel operation overall not smooth. Requests are not understood or considered. Billing in bar and restaurant not connected to the hotel.
10
ASHLEY
Mar 31, 2024
·
Stayed 3 nights
The hotel staff answered to all my requests from room change to amenities request. The location is good. Only 2 issues : the pillows are a bit too low and the sofa bed is quite small for triple sharing.
The hotel staff answered to all my requests from room change to amenities request. The location is good. Only 2 issues : the pillows are a bit too low and the sofa bed is quite small for triple sharing.
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AI-generated summary based on recent guest reviews
Service
Staff are commonly described as friendly and helpful, with smooth check-in and responsive assistance. However, some guests experienced unresolved issues, delayed housekeeping, or requests not understood.
Related guest reviews
2
Hiang Koon
Feb 20, 2026
·
Stayed 2 nights
There was absolutely no hot water available in our room on both the 2 nights we stayed in this hotel. Staff was not able to rectify the issue promptly. No feasible solutions nor alternatives were made by the staff. Had to endure 2 nights of not able to take a hot shower and clean up in the night. The staff promised this would not happen on the 2nd night, but unfortunately the issue occurred again on 2nd night. Most terrible experience we ever had in Malaysia! Highly advised travellers to think twice and be prepared to face cold showers if you stay here.
There was absolutely no hot water available in our room on both the 2 nights we stayed in this hotel. Staff was not able to rectify the issue promptly. No feasible solutions nor alternatives were made by the staff. Had to endure 2 nights of not able to take a hot shower and clean up in the night. The staff promised this would not happen on the 2nd night, but unfortunately the issue occurred again on 2nd night. Most terrible experience we ever had in Malaysia! Highly advised travellers to think twice and be prepared to face cold showers if you stay here.
10
Marion
Jul 13, 2025
·
Stayed 2 nights
Magnifique hôtel. Chambre spacieuse et très bien agencée, personnel adorable et très prévenant ! Un très bon souvenir de Penang
Magnifique hôtel. Chambre spacieuse et très bien agencée, personnel adorable et très prévenant ! Un très bon souvenir de Penang
4
Desmond
Aug 13, 2024
·
Stayed 3 nights
The hotel is very conveniently located in George Town and within walking distance to a lot of good food and attractions. However I have it a low rating because the hotel is located next to a disco and the loud music and thumping was quite unbearable. It went on till they closed at 3am. If not for the music, everything was great. Staff were very friendly and helpful.
The hotel is very conveniently located in George Town and within walking distance to a lot of good food and attractions. However I have it a low rating because the hotel is located next to a disco and the loud music and thumping was quite unbearable. It went on till they closed at 3am. If not for the music, everything was great. Staff were very friendly and helpful.
6
Paul
Aug 5, 2024
·
Stayed 4 nights
Was not 5 star service or amenities. Staff was pleasant but not service oriented or knowledgeable. No body wash in bathrooms. Pool was too crowded-No place to sit. Lighting in room was dim. Not enough electric outlets. No full length mirror. We had a suite and the door between the bedroom and living room was poorly placed. It was always on the way of the drawers and closet. As far as cleanliness, the soap dish was never cleaned and one day I found a long dark hair on the bed. (It wasn’t mine). On the plus side, the massage chair in my suite and the heated toilet seat were very nice touches.
Was not 5 star service or amenities. Staff was pleasant but not service oriented or knowledgeable. No body wash in bathrooms. Pool was too crowded-No place to sit. Lighting in room was dim. Not enough electric outlets. No full length mirror. We had a suite and the door between the bedroom and living room was poorly placed. It was always on the way of the drawers and closet. As far as cleanliness, the soap dish was never cleaned and one day I found a long dark hair on the bed. (It wasn’t mine). On the plus side, the massage chair in my suite and the heated toilet seat were very nice touches.
10
Paul
Jul 30, 2025
·
Stayed 4 nights
Very nice hotel . In the heart of the old city. You can do most things on foot. Staff is great , pool is nice and the room was fantastic.
Very nice hotel . In the heart of the old city. You can do most things on foot. Staff is great , pool is nice and the room was fantastic.
10
Stephen
Jul 17, 2025
·
Stayed 4 nights
Excellent hotel , spacious room and balcony, great location, value for money , attentive concierge. Housekeeping should replenish the drinks daily as not replenished in 4 days .
Excellent hotel , spacious room and balcony, great location, value for money , attentive concierge. Housekeeping should replenish the drinks daily as not replenished in 4 days .
10
CORY
Nov 17, 2024
·
Stayed 6 nights
Absolutely wonderful stay at The George. The staff were wonderful, the housekeeping staff, doormen, bar staff, and everyone else were outstanding.
Absolutely wonderful stay at The George. The staff were wonderful, the housekeeping staff, doormen, bar staff, and everyone else were outstanding.
10
WISSAM
Dec 6, 2025
·
Stayed 2 nights
The room was clean, staff very helpful, the AC is decent and the hotel location was central
The room was clean, staff very helpful, the AC is decent and the hotel location was central
10
Jialu
Oct 16, 2025
·
Stayed 3 nights
Good high end hotel in the center of Penang, polite staff, nice pool. In the evening there are not that many people in the pool so very enjoyable
Good high end hotel in the center of Penang, polite staff, nice pool. In the evening there are not that many people in the pool so very enjoyable
6
shirin
Aug 9, 2024
·
Stayed 3 nights
Great location, beautiful building, friendly staff. Design and layout is weird. Rooms are dark and have flaws. Breakfast is not great. Hotel operation overall not smooth. Requests are not understood or considered. Billing in bar and restaurant not connected to the hotel.
Great location, beautiful building, friendly staff. Design and layout is weird. Rooms are dark and have flaws. Breakfast is not great. Hotel operation overall not smooth. Requests are not understood or considered. Billing in bar and restaurant not connected to the hotel.
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AI-generated summary based on recent guest reviews
Location
Central, walkable location near Georgetown sights and eateries is a major highlight. Some rooms are affected by late-night noise from a nearby nightclub.
Related guest reviews
8
Virginia W C
Aug 4, 2024
·
Stayed 6 nights
Good hotel. Great location with easy accessible distance to various places and resturants.Will come back again
Good hotel. Great location with easy accessible distance to various places and resturants.Will come back again
10
Yu-An Angel
Mar 19, 2025
·
Stayed 2 nights
Had an amazing stay whilst visiting Penang. Location is pretty central and easy to get around with many of the must visit locations. The room was very spacious and the facility is top notch. Will stay again
Had an amazing stay whilst visiting Penang. Location is pretty central and easy to get around with many of the must visit locations. The room was very spacious and the facility is top notch. Will stay again
10
Heng
Dec 5, 2025
·
Stayed 2 nights
Very convenient location. Love the stay
Very convenient location. Love the stay
10
Luke
Jul 22, 2024
·
Stayed 3 nights
Really good location at the top of Chulia St which is where a lot of the restaurants are. We had a nice large room with a balcony, the TV was enormous and had a good range of channels. The room was spotless and the bathroom had a good range of toiletries. The pool is in the middle of the hotel and was a welcome respite from the July heat. 100% recommend this hotel.
Really good location at the top of Chulia St which is where a lot of the restaurants are. We had a nice large room with a balcony, the TV was enormous and had a good range of channels. The room was spotless and the bathroom had a good range of toiletries. The pool is in the middle of the hotel and was a welcome respite from the July heat. 100% recommend this hotel.
4
Desmond
Aug 13, 2024
·
Stayed 3 nights
The hotel is very conveniently located in George Town and within walking distance to a lot of good food and attractions. However I have it a low rating because the hotel is located next to a disco and the loud music and thumping was quite unbearable. It went on till they closed at 3am. If not for the music, everything was great. Staff were very friendly and helpful.
The hotel is very conveniently located in George Town and within walking distance to a lot of good food and attractions. However I have it a low rating because the hotel is located next to a disco and the loud music and thumping was quite unbearable. It went on till they closed at 3am. If not for the music, everything was great. Staff were very friendly and helpful.
10
Paul
Jul 30, 2025
·
Stayed 4 nights
Very nice hotel . In the heart of the old city. You can do most things on foot. Staff is great , pool is nice and the room was fantastic.
Very nice hotel . In the heart of the old city. You can do most things on foot. Staff is great , pool is nice and the room was fantastic.
6
Aleksandr
Jan 5, 2025
·
Stayed 3 nights
We stayed for 3 nights and did not have one decent nights sleep. The nightclub nearby played loud doof doof music till the wee hours, the bed was hard and uncomfortable, and the doors of the other rooms slammed shut as people were coming and going. We left our To Be Cleaned light on every morning at 9am and room wouldn’t be serviced until 430pm. The shower leaked all over the bathroom floor. Breakfast was average. The hotel is in a great location, but I wouldn’t stay here again.
We stayed for 3 nights and did not have one decent nights sleep. The nightclub nearby played loud doof doof music till the wee hours, the bed was hard and uncomfortable, and the doors of the other rooms slammed shut as people were coming and going. We left our To Be Cleaned light on every morning at 9am and room wouldn’t be serviced until 430pm. The shower leaked all over the bathroom floor. Breakfast was average. The hotel is in a great location, but I wouldn’t stay here again.
10
WISSAM
Dec 6, 2025
·
Stayed 2 nights
The room was clean, staff very helpful, the AC is decent and the hotel location was central
The room was clean, staff very helpful, the AC is decent and the hotel location was central
10
Leong
Jun 23, 2025
·
Stayed 3 nights
First time staying here and am very glad I did. Not only it’s an awesome hotel with great service, spacious room, bidet toilet but its location is very good. Lots of places are within walking distance
First time staying here and am very glad I did. Not only it’s an awesome hotel with great service, spacious room, bidet toilet but its location is very good. Lots of places are within walking distance
10
Chunyang
Jun 30, 2025
·
Stayed 1 night
A charming, nostalgic luxury hotel ideally located in the heart of Georgetown, Penang, just a short walk from the old town, where you can enjoy sightseeing, shopping, exploring historic buildings, and savoring delicious local cuisine. The location is excellent, with a 24-hour self-service laundromat just a 3-minute walk away. The hotel is clean, quiet, and well-equipped with all the essential amenities. Its lobby features an engaging display that shares the rich history of both the hotel and Georgetown. Our family of four (2 adults and 2 kids) stayed in a family room with two queen beds, which felt very spacious and comfortable. The only downside was the hot and humid late June weather, walking outside in the afternoon for even 10 minutes was nearly unbearable. We enjoyed staying at the hotel and will definitely rebook it next time.
A charming, nostalgic luxury hotel ideally located in the heart of Georgetown, Penang, just a short walk from the old town, where you can enjoy sightseeing, shopping, exploring historic buildings, and savoring delicious local cuisine. The location is excellent, with a 24-hour self-service laundromat just a 3-minute walk away. The hotel is clean, quiet, and well-equipped with all the essential amenities. Its lobby features an engaging display that shares the rich history of both the hotel and Georgetown. Our family of four (2 adults and 2 kids) stayed in a family room with two queen beds, which felt very spacious and comfortable. The only downside was the hot and humid late June weather, walking outside in the afternoon for even 10 minutes was nearly unbearable. We enjoyed staying at the hotel and will definitely rebook it next time.
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AI-generated summary based on recent guest reviews
Dining
Breakfast feedback trends average and less suited to Western tastes. Little else is mentioned about on-site dining.
Related guest reviews
10
George
Mar 2, 2026
·
Stayed 6 nights
Everything was perfect. Very helpful friendly. We was disappointed morning breakfast. In the picture before booking the picture looked very colourful. Its not for western countries. Breakfast is specially made for Chinese guests.
Everything was perfect. Very helpful friendly. We was disappointed morning breakfast. In the picture before booking the picture looked very colourful. Its not for western countries. Breakfast is specially made for Chinese guests.
6
Aleksandr
Jan 5, 2025
·
Stayed 3 nights
We stayed for 3 nights and did not have one decent nights sleep. The nightclub nearby played loud doof doof music till the wee hours, the bed was hard and uncomfortable, and the doors of the other rooms slammed shut as people were coming and going. We left our To Be Cleaned light on every morning at 9am and room wouldn’t be serviced until 430pm. The shower leaked all over the bathroom floor. Breakfast was average. The hotel is in a great location, but I wouldn’t stay here again.
We stayed for 3 nights and did not have one decent nights sleep. The nightclub nearby played loud doof doof music till the wee hours, the bed was hard and uncomfortable, and the doors of the other rooms slammed shut as people were coming and going. We left our To Be Cleaned light on every morning at 9am and room wouldn’t be serviced until 430pm. The shower leaked all over the bathroom floor. Breakfast was average. The hotel is in a great location, but I wouldn’t stay here again.
6
shirin
Aug 9, 2024
·
Stayed 3 nights
Great location, beautiful building, friendly staff. Design and layout is weird. Rooms are dark and have flaws. Breakfast is not great. Hotel operation overall not smooth. Requests are not understood or considered. Billing in bar and restaurant not connected to the hotel.
Great location, beautiful building, friendly staff. Design and layout is weird. Rooms are dark and have flaws. Breakfast is not great. Hotel operation overall not smooth. Requests are not understood or considered. Billing in bar and restaurant not connected to the hotel.
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AI-generated summary based on recent guest reviews
8
Minako
Jul 6, 2026
·
Stayed 1 night
Excellent atmosphere and facility. Breakfast offered good variety of fresh food.
Excellent atmosphere and facility. Breakfast offered good variety of fresh food.
10
Jien Hung
Jun 16, 2026
·
Stayed 5 nights
Stayed 5 nights, very friendly helpful staffs, excellent central location short walking distance to many Georgetown attractions and wonderful food.
Stayed 5 nights, very friendly helpful staffs, excellent central location short walking distance to many Georgetown attractions and wonderful food.
8
Asri
May 26, 2026
·
Stayed 3 nights
central location, excellent service, average food taste, gym equipment not well maintained.
central location, excellent service, average food taste, gym equipment not well maintained.
10
Chin Yoon
May 7, 2026
·
Stayed 6 nights
Good
Good
10
Dr Winston
Mar 23, 2026
·
Stayed 3 nights
location is very convenient. Hotel is well placed and very comfortable
location is very convenient. Hotel is well placed and very comfortable
FAQs about The George Penang by The Crest Collection
Is parking available at the property?
Yes, free self-parking is available on-site. The parking is secured.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately MYR 50 for adults and children.
Does the property allow pets?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM until 11:30 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance.
What accessibility features does the property offer for guests with disabilities?
The property features limited wheelchair accessibility, an elevator for wheelchair access, and step-free entrances.
What is the location of the property in relation to key landmarks?
The hotel is centrally located in George Town, within a 5-minute drive of KOMTAR and Gurney Drive. It is 2.5 mi (4 km) from Gurney Plaza and 0.4 mi (0.6 km) from Pasar Chowrasta.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available for guests.
What are the policies for guests staying with children?
Children are allowed at the property. The minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-12: 135.17492626089478USD
- 2026-10-13: 141.07557935897827USD
- 2026-10-14: 127.79641226861573USD
- 2026-10-15: 126.71052872424318USD
- 2026-10-16: 128.19525938607788USD
- 2026-10-17: 128.19525938607788USD
- 2026-10-18: 118.98869681570434USD
- 2026-10-19: 128.19525938607788USD
- 2026-10-20: 128.7397097796936USD
- 2026-10-21: 128.7397097796936USD
- 2026-10-22: 128.7397097796936USD
- 2026-10-23: 128.7397097796936USD
- 2026-10-24: 146.02621859747316USD
- 2026-10-25: 126.26292841708374USD
- 2026-10-26: 128.7397097796936USD
- 2026-10-27: 128.7397097796936USD
- 2026-10-28: 128.7397097796936USD
- 2026-10-29: 128.7397097796936USD
- 2026-10-30: 128.7397097796936USD
- 2026-10-31: 136.23011745629884USD
- 2026-11-01: 128.7397097796936USD
- 2026-11-02: 128.7397097796936USD
- 2026-11-03: 128.7397097796936USD
- 2026-11-04: 128.7397097796936USD
- 2026-11-05: 128.7397097796936USD
- 2026-11-06: 137.19919790423586USD
- 2026-11-07: 152.95133644885254USD
- 2026-11-08: 137.19919790423586USD
- 2026-11-09: 128.7397097796936USD
- 2026-11-10: 128.7397097796936USD
- 2026-11-11: 128.7397097796936USD
- 2026-11-12: 144.5134548515625USD
- 2026-11-13: 152.95133644885254USD
- 2026-11-14: 141.28308725344849USD
- 2026-11-15: 128.77212383221436USD
- 2026-11-16: 128.7397097796936USD
- 2026-11-17: 128.77212383221436USD
- 2026-11-18: 128.77212383221436USD
- 2026-11-19: 128.77212383221436USD
- 2026-11-20: 137.19919790423586USD
- 2026-11-21: 137.19919790423586USD
- 2026-11-22: 128.7397097796936USD
- 2026-11-23: 128.7397097796936USD
- 2026-11-24: 128.7397097796936USD
- 2026-11-25: 130.26306796875USD
- 2026-11-26: 128.7397097796936USD
- 2026-11-27: 137.19919790423586USD
- 2026-11-28: 137.19919790423586USD
- 2026-11-29: 128.7397097796936USD
- 2026-11-30: 128.7397097796936USD
- 2026-12-01: 137.19919790423586USD
- 2026-12-02: 137.19919790423586USD
- 2026-12-03: 137.19919790423586USD
- 2026-12-04: 137.19919790423586USD
- 2026-12-05: 137.19919790423586USD
- 2026-12-06: 137.19919790423586USD
- 2026-12-07: 137.19919790423586USD
- 2026-12-08: 137.19919790423586USD
- 2026-12-09: 136.26630732403564USD
- 2026-12-10: 152.95133644885254USD
- 2026-12-11: 137.19919790423586USD
- 2026-12-12: 137.19919790423586USD
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- No pets and no service animals are allowed at this property.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- Fee for buffet breakfast: approximately MYR 50 for adults and MYR 50 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Tour Desk
General
Room Service
Restaurant
Non-Smoking Rooms
Steam Room
Family Room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Parking (Limited)
Parking Onsite
Services
Tour Desk
Housekeeping
Banquet Facilities
Luggage Storage
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Pool Indoor
Pool (Indoor)
Fitness Center (nearby)
Internet
Free Wi-Fi