ZARRIES @ 113 ROTORUA

The host was welcoming. Everything that's needed were available in the house.

Great location and accommodation. The hosts were kind and we had great commendation.

I write this review with respect, though sadly our experience was disappointing. My colleague and I had travelled 4.5 hours for a two-day conference & were looking forward to relaxing at the property. Unfortunately, we stayed for only 1.5 hours before finding alternative accommodation.Communication was poor. I only received access details after reaching out the day before arrival, despite guidelines that hosts should provide this 72 hours in advance. Earlier questions went unanswered. The house itself was cluttered, not as presented, & tradespeople were due to enter during our stay—something not disclosed at booking. We felt pressured to agree to this, despite booking well in advance. The standard of cleanliness also did not meet expectations.What made the situation worse was the treatment we received after leaving. Although I had booked noting I’d travel with my CEO, a programme manager accompanied me instead. After raising concerns through the app, the host messaged me directly on my personal number, sending a photo of my colleague and mocking his suitability as a CEO. This was unprofessional, disrespectful, and completely unnecessary. On advice from our CEO, I blocked the host’s number to prevent further contact.We are fair & reasonable people, but this experience was non mana-enhancing and left us feeling demeaned. I cannot recommend this property, & I encourage other guests to be open and transparent in reviews so future travellers can make informed decision.

Wonderful stay at this bach,with big rooms and plenty of space for everyone

At first glance we weren’t loving it but the house quickly grew on us. It's an older home with a very unique layout. We were originally also worried about not having A/C but don’t worry about this. With the windows opened the air flow was lovely and it quickly cooled down. We didn't love being on a main busy road (wasn't in listing). But it was quiet at night, and felt totally safe sleeping with windows open. Hosts were very easy to get in touch with also.