Lima 18 Boutique

Super hôtel et le personnel y est super !

Superbe hôtel, très bien placé, confortable, le petit déjeuner est excellent! Le service est parfait et très agréable ! Nous nous sentons comme à la maison

I had a rather unfortunate experience with Lima18. I met up with some friends for dinner and drinks and when I returned to the hotel, there was no night clerk to buzz me through the gate. I repeatedly tried to buzz and call the desk, but no answer. After 2 hours, I was assisted by 7…7…Miraflores police officers who helped me pry open the gate and navigate the locked front door. I was finally able to make it to bed by 4 am. I work in the hospitality industry so I understand that mistakes happen, but I always try to own up to those mistakes and make it up to the client. The hotel was completely unaware of the events until I told them and I was told I would receive a follow up from management. I have waited a week for contact, but have not heard back. Very unfortunate because it’s a lovely hotel and the staff is very kind. I do not like leaving bad reviews, but I would hate to think of this happening to someone less capable of handling the situation.

Our stay here was perfect. Everything was clean. The breakfast was good and the staff very friendly. The only complaint I have is most of the outlets in our room didn’t work but that wasn’t a problem once we realized it we just charged our phones on the one that worked.

Lima 18 Boutique is a beautiful place right in the heart of Miraflores district with easy access to airport and everything else to see the wonder city of Lima. The staff is very friendly and helped us with whatever we needed and made us feel welcome. The breakfast options were plenty and tasted amazing. So glad we stayed here. Highly recommend it.