Belmont Hotel Boracay near Newcoast Beach

We would first like to say that the hotel was very smart, clean and the food in the restaurant was excellent. However unfortunately we felt on many occasions, that male staff would always address me (the male) first, often ignoring or excluding my partner (female, and who booked and paid for this hotel). We feel that training staff to treat all guests as equal is needed. One example is, when we both entered the building, the male staff would often say “hello sir” or “how was your day sir”. Instead, we believe they should have addressed both of us within the same opening conversation. This happened daily and had a negative impact on our stay.

Poor maintenance, poor management reflecting in the staff's indifference. Beautiful location, needs work and training to be a great place to stay.

Waited in lobby 3.5 hrs for check in. The diritest buffet I have ever seen. We have been sick since we ate there. (See pics) The place should be shut down for health violations. I have been to 40 countries and never seen anything like this. Room was dirty too. Washroom smelled of urine. Entire property is in bad condition.

Proximity to convention center

Room smells musty/mold.so i put a freshener in the vent in masking the smell.i go to bedwearing a mask.