Montrose Heights - 4Bed - 4Bath - Central Burnley

It was good, nice property, everything we needed kitchen-wise. Key box entry worked well for us

The owner has spared no expense on renovations. The property has been expertly redone by an interior designer using very high end materials. The sound proofing between rooms is amazingly good. The neighbourhood is lovely and very quiet. The owner has strict rules in the house. While I can totally respect that, it felt as if we weren’t fully welcome. Entirely the owner’s right to set as many rules as they want. As a vacation rental owner myself, I’m more focussed on the guest experience. Despite the incredible attention to detail throughout the house, on the first night we discovered that the bottom sheet on the bed was ripped badly. I advised the owner right away to make sure i didn’t get blamed or charged for damage. The only response was “what property is this”. Not “here is how I will make it right”. So, while I gave a 5 star review, I did seriously consider a 4 star as the owner is not guest focused.