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Novotel Puerto Montt

81 $US

/nuit

Moyenne pour septembre

Novotel Puerto Montt - Image 1

Novotel Puerto Montt - Chambre

Novotel Puerto Montt - Chambre

Novotel Puerto Montt - Réception

Novotel Puerto Montt - Restaurant

Prix pour Novotel Puerto Montt

Sélectionnez les dates pour voir les prix et les disponibilités

81 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À Novotel Puerto Montt, les prix par nuit s'élèvent en moyenne à 80 $US pendant le mois le moins cher (juin) et à 134 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.

Prix moyen par nuit à Novotel Puerto Montt selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	120 $US
février	134 $US
mars	113 $US
avril	91 $US
mai	95 $US
juin	80 $US
juillet	89 $US
août	83 $US
septembre	81 $US
octobre	99 $US
novembre	99 $US
décembre	88 $US

Le plus cher : février (env. 134 $US)

Le moins cher : juin (env. 80 $US)

À propos de cet établissement

N'hésitez pas à profiter des nombreuses infrastructures de loisirs à disposition et qui incluent notamment un sauna et un centre de fitness.

Emplacement

Juan Soler Manfredini 81 Los Lagos, Puerto Montt, Chili

Centre commercial Paseo Costanera (0.1 miles)

Museo Antonio Felmer (0.2 miles)

Casa del Arte Diego Rivera (musée d'art) (0.3 miles)

Quai (0.3 miles)

Place d'armes (0.3 miles)

Cathédrale de Puerto Montt (0.4 miles)

Plus d'informations sur l'emplacement

Options de chambre

7

Chambre Supérieure, 1 très grand lit

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Wi-Fi (gratuit)

Lits pliants ou supplémentaires (gratuits)

Baignoire

1

Chambre Supérieure, 1 très grand lit, accessible aux personnes à mobilité réduite

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Wi-Fi (gratuit)

Lits pliants ou supplémentaires (gratuits)

Baignoire

6

Chambre Standard, 1 très grand lit

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Wi-Fi (gratuit)

Lits pliants ou supplémentaires (gratuits)

Baignoire

1

Chambre Standard, 2 lits doubles (City Side)

Détails de la chambre

2 Lits Doubles

Couchages 2

Wi-Fi (gratuit)

Lits pliants ou supplémentaires (gratuits)

Baignoire

5

Chambre Supérieure, 2 lits doubles

Détails de la chambre

2 Lits Doubles

Couchages 2

Wi-Fi (gratuit)

Lits pliants ou supplémentaires (gratuits)

Baignoire

5

Chambre Standard, 2 lits doubles

Détails de la chambre

2 Lits Doubles

Couchages 2

Wi-Fi (gratuit)

Lits pliants ou supplémentaires (gratuits)

Baignoire

Avis des voyageurs sur Novotel Puerto Montt

8.6

Fabuleux

Basé sur 249 avis vérifiés

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Au Novotel Puerto Montt, les voyageurs soulignent l'emplacement central en bord de mer, à côté du centre commercial, ainsi que les vues imprenables sur la baie, les chambres spacieuses et confortables, et un personnel généralement aimable. Toutefois, les critiques récurrentes font état de parties vieillissantes, de problèmes d'entretien et de climatisation, de difficultés de stationnement et d'un petit-déjeuner bondé et inégal.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Au Novotel Puerto Montt, les voyageurs soulignent l'emplacement central en bord de mer, à côté du centre commercial, ainsi que les vues imprenables sur la baie, les chambres spacieuses et confortables, et un personnel généralement aimable. Toutefois, les critiques récurrentes font état de parties vieillissantes, de problèmes d'entretien et de climatisation, de difficultés de stationnement et d'un petit-déjeuner bondé et inégal.

Plusieurs clients soulignent une logistique particulière du bâtiment, comme la réception située à un étage supérieur et les portes d'entrée contrôlées. Des problèmes de Wi-Fi et un nombre limité d'options de restauration sur place, au-delà du petit-déjeuner, sont également signalés. Dans l'ensemble, attendez-vous à un séjour confortable axé sur la vue, avec un emplacement idéal, mais des équipements inégaux.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

L'accès direct au centre commercial attenant et le parking sur place sont pratiques, mais de nombreux clients ont trouvé le garage déroutant ou lent à utiliser, surtout la nuit ou tôt le matin. L'agencement du bâtiment et l'entrée (par exemple, la réception à un étage supérieur) peuvent être inhabituels.

Avis de voyageur à ce sujet

10

Lynda Karen

22 juil. 2024

·

A séjourné 1 nuit

Excellent location. Free parking. Access to the mall. Breakfast was good, but the space collapsed.

Excellent location. Free parking. Access to the mall. Breakfast was good, but the space collapsed.

4

Carolina

18 déc. 2024

·

A séjourné 1 nuit

Property very outdated, rooms very big but in need of modernization especially bathroom. Breakfast quality poor, no meal facilities except for a cafeteria with bad sandwiches. Hotel has parking underneath shopping mall but does not display instructions at all and if you arrive at night it is intimidating the attempt to find the parking. Dissapointed at this property

Property very outdated, rooms very big but in need of modernization especially bathroom. Breakfast quality poor, no meal facilities except for a cafeteria with bad sandwiches. Hotel has parking underneath shopping mall but does not display instructions at all and if you arrive at night it is intimidating the attempt to find the parking. Dissapointed at this property

4

wilson

17 sept. 2023

·

A séjourné 1 nuit

Hotel 3 estrellas, papel mural todo mal pegado, parece que un niño lo hizo. Habitacion no muy limpia, si tienes auto y sales despues de las 22:00 los guardias tardan una eternidad en abrirte

Hotel 3 estrellas, papel mural todo mal pegado, parece que un niño lo hizo. Habitacion no muy limpia, si tienes auto y sales despues de las 22:00 los guardias tardan una eternidad en abrirte

8

John

16 mars 2025

·

A séjourné 1 nuit

Lovely position with great view & massive room. Free parking & the best breakfast of our 2month trip so far. The public places are looking a bit tired & tatty & needs an update It's a bit awkward with the breakfast & check out desk being on the 11th floor, the rooms then being on floors 5-10 with parking in the basement. This meant you needed to take your bags up to the 11th floor from the 7th floor in our case, to check out, then go back down again, past the 7th to the basement....

Lovely position with great view & massive room. Free parking & the best breakfast of our 2month trip so far. The public places are looking a bit tired & tatty & needs an update It's a bit awkward with the breakfast & check out desk being on the 11th floor, the rooms then being on floors 5-10 with parking in the basement. This meant you needed to take your bags up to the 11th floor from the 7th floor in our case, to check out, then go back down again, past the 7th to the basement....

10

Luis

23 mars 2025

·

A séjourné 6 nuits

La estadía en Novotel fue placentera, el acceso directo al mall ayuda a tener todo cerca. Además la locación es perfecta para caminar a diversas atracciones alrededor del centro de Puerto Montt

La estadía en Novotel fue placentera, el acceso directo al mall ayuda a tener todo cerca. Además la locación es perfecta para caminar a diversas atracciones alrededor del centro de Puerto Montt

8

Dean

28 févr. 2024

·

A séjourné 4 nuits

The hotel was fine. The room was large, clean, and a nice balcony overlooking the water. Wifi didn’t work half the time and the entry into the hotel was strange (you couldn’t open the door from the outside but had to wait for someone inside to let you in) but those are relatively minor issues

The hotel was fine. The room was large, clean, and a nice balcony overlooking the water. Wifi didn’t work half the time and the entry into the hotel was strange (you couldn’t open the door from the outside but had to wait for someone inside to let you in) but those are relatively minor issues

10

julie

4 mars 2024

·

A séjourné 2 nuits

Nice hotel with ocean view. Attatched to a great new mall.

Nice hotel with ocean view. Attatched to a great new mall.

10

Eugenia

11 mai 2025

·

A séjourné 4 nuits

El hotel se encuentra muy bien ubicado,con excelentes vistas al mar.Habitación super cómoda,impecable. El desayuno variado,para disfrutar en un ambiente amplio y muy agradable. El personal muy amable,atento a cualquier consulta. La limpieza en gral 10 puntos. Sin dudas volveríamos y lo recomendamos. Extra,si van de compras tiene salida directa al mall y estacionamiento gratis allí

El hotel se encuentra muy bien ubicado,con excelentes vistas al mar.Habitación super cómoda,impecable. El desayuno variado,para disfrutar en un ambiente amplio y muy agradable. El personal muy amable,atento a cualquier consulta. La limpieza en gral 10 puntos. Sin dudas volveríamos y lo recomendamos. Extra,si van de compras tiene salida directa al mall y estacionamiento gratis allí

8

Heinrich

16 janv. 2024

·

A séjourné 1 nuit

Hotel passt, personal freundlich, Zimmer entsprechend der Kategorie. Einzuget nachteil: die Tiefgarage ist morgens offiziell erst ab 6.30h geöffnet, vorher auszuführen ist schwierig, allerdings gibt es Waiter die helfen, dauert aber dennoch 30min. Planen Sie dies ein, wenn Sie zum Flughafen fahren müssen.

Hotel passt, personal freundlich, Zimmer entsprechend der Kategorie. Einzuget nachteil: die Tiefgarage ist morgens offiziell erst ab 6.30h geöffnet, vorher auszuführen ist schwierig, allerdings gibt es Waiter die helfen, dauert aber dennoch 30min. Planen Sie dies ein, wenn Sie zum Flughafen fahren müssen.

6

Cynthia

19 janv. 2026

·

A séjourné 1 nuit

The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.

The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les chambres et les salles de bains sont généralement propres, avec plusieurs mentions d'espaces impeccables et d'un bon service de ménage. Certains signalent des moquettes usées ou un service manqué, de sorte que les normes peuvent être incohérentes.

Avis de voyageur à ce sujet

8

Cristins E

28 févr. 2026

·

A séjourné 1 nuit

Se olvidaron de venir a asear el cuarto

Se olvidaron de venir a asear el cuarto

8

Marcos

1 févr. 2023

·

A séjourné 1 nuit

Deberían mejorar un poco más la limpieza, al igual que el WIFI. Personal excelente atención.

Deberían mejorar un poco más la limpieza, al igual que el WIFI. Personal excelente atención.

4

wilson

17 sept. 2023

·

A séjourné 1 nuit

Hotel 3 estrellas, papel mural todo mal pegado, parece que un niño lo hizo. Habitacion no muy limpia, si tienes auto y sales despues de las 22:00 los guardias tardan una eternidad en abrirte

Hotel 3 estrellas, papel mural todo mal pegado, parece que un niño lo hizo. Habitacion no muy limpia, si tienes auto y sales despues de las 22:00 los guardias tardan una eternidad en abrirte

10

Nelba

22 nov. 2025

·

A séjourné 1 nuit

Room was spotless and with a spectable view. Great location, walking distance to restaurants, attractions and shopping. Staff was very friendly.

Room was spotless and with a spectable view. Great location, walking distance to restaurants, attractions and shopping. Staff was very friendly.

10

Maria

17 nov. 2025

·

A séjourné 1 nuit

Clean room. Spectacular view

Clean room. Spectacular view

10

Javier Ignacio

17 juil. 2024

·

A séjourné 3 nuits

Excelente habitación, muy cómoda y de buen tamaño. Baños limpios y en muy buen estado. La cortina de baño antigua, debiera ser cambiada. Vista al mar y a la bahía extraordinaria. La habitación cuenta con ventanal de pared a pared.

Excelente habitación, muy cómoda y de buen tamaño. Baños limpios y en muy buen estado. La cortina de baño antigua, debiera ser cambiada. Vista al mar y a la bahía extraordinaria. La habitación cuenta con ventanal de pared a pared.

10

claudio

27 avr. 2023

·

A séjourné 1 nuit

Excelente, cuartos limpios, buena vista, buena atencion

Excelente, cuartos limpios, buena vista, buena atencion

10

Eugenia

11 mai 2025

·

A séjourné 4 nuits

El hotel se encuentra muy bien ubicado,con excelentes vistas al mar.Habitación super cómoda,impecable. El desayuno variado,para disfrutar en un ambiente amplio y muy agradable. El personal muy amable,atento a cualquier consulta. La limpieza en gral 10 puntos. Sin dudas volveríamos y lo recomendamos. Extra,si van de compras tiene salida directa al mall y estacionamiento gratis allí

El hotel se encuentra muy bien ubicado,con excelentes vistas al mar.Habitación super cómoda,impecable. El desayuno variado,para disfrutar en un ambiente amplio y muy agradable. El personal muy amable,atento a cualquier consulta. La limpieza en gral 10 puntos. Sin dudas volveríamos y lo recomendamos. Extra,si van de compras tiene salida directa al mall y estacionamiento gratis allí

6

Cynthia

19 janv. 2026

·

A séjourné 1 nuit

The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.

The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.

10

sofia

23 mai 2025

·

A séjourné 2 nuits

Excelente ubicación , frente al mar . Estacionamiento incluido . El desayuno muy completo y rico . Las camas muy cómodas y la limpieza impecable . La ducha excelente y la atención del personal también . Volvería a elegir hospedarme ahí .

Excelente ubicación , frente al mar . Estacionamiento incluido . El desayuno muy completo y rico . Las camas muy cómodas y la limpieza impecable . La ducha excelente y la atención del personal también . Volvería a elegir hospedarme ahí .

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont spacieuses et confortables, dont beaucoup offrent une vue imprenable sur la baie. Les inconvénients comprennent un décor vieillot et des problèmes d'entretien (évacuations lentes, salles de bains usées, téléviseurs cassés), un Wi-Fi aléatoire et des problèmes récurrents de climatisation ou d'eau chaude signalés lors de divers séjours.

Avis de voyageur à ce sujet

10

Flavia

25 janv. 2026

·

A séjourné 1 nuit

Maravilhoso! A vista do quarto é fantástica. O Café da manhã é delicioso. Localização ótima. Quarto silencioso, espaçoso e as amenidades do banheiro muito boas.

Maravilhoso! A vista do quarto é fantástica. O Café da manhã é delicioso. Localização ótima. Quarto silencioso, espaçoso e as amenidades do banheiro muito boas.

6

jacqueline

1 mars 2024

·

A séjourné 4 nuits

Pros: Good view of the bay. Cons: Plumbing problems with no maintenance staff available outside of business hours. The entire hotel lost hot water due to a water line break. The toilet stopped working and their only solution was to move to another room. The AC did not work (entire hotel).

Pros: Good view of the bay. Cons: Plumbing problems with no maintenance staff available outside of business hours. The entire hotel lost hot water due to a water line break. The toilet stopped working and their only solution was to move to another room. The AC did not work (entire hotel).

10

Maria

17 nov. 2025

·

A séjourné 1 nuit

Clean room. Spectacular view

Clean room. Spectacular view

2

mary

6 janv. 2024

·

For the past two days, we haven’t had AC, hot water, sink is plugged , no electricity in the bathroom, no wifi today. Very disappointed. Very poor dated hotel.

For the past two days, we haven’t had AC, hot water, sink is plugged , no electricity in the bathroom, no wifi today. Very disappointed. Very poor dated hotel.

8

angel

8 déc. 2025

·

A séjourné 1 nuit

Heater was turned off and it was very cold

Heater was turned off and it was very cold

10

Maria paz

20 févr. 2026

·

A séjourné 1 nuit

Mantenimiento falta. El tv estaba roto y el baño tuvieron que venir a a arreglarlo.

Mantenimiento falta. El tv estaba roto y el baño tuvieron que venir a a arreglarlo.

8

Edmundo

9 nov. 2024

·

A séjourné 3 nuits

Good Hotel in Puerto Montt. Big room, wonderful view, good bed and good breakfast.

Good Hotel in Puerto Montt. Big room, wonderful view, good bed and good breakfast.

8

Dean

28 févr. 2024

·

A séjourné 4 nuits

The hotel was fine. The room was large, clean, and a nice balcony overlooking the water. Wifi didn’t work half the time and the entry into the hotel was strange (you couldn’t open the door from the outside but had to wait for someone inside to let you in) but those are relatively minor issues

The hotel was fine. The room was large, clean, and a nice balcony overlooking the water. Wifi didn’t work half the time and the entry into the hotel was strange (you couldn’t open the door from the outside but had to wait for someone inside to let you in) but those are relatively minor issues

8

Giselle

18 janv. 2024

·

A séjourné 4 nuits

O hotel é muito bem localizado (dentro do shopping), confortável e limpo. Apenas o sistema de ar-condicionado é fraco. Para calefação funciona bem, mas para resfriar não. Ficamos em duas ocasiões nesse hotel, em quartos diferentes que apresentaram o mesmo problema.

O hotel é muito bem localizado (dentro do shopping), confortável e limpo. Apenas o sistema de ar-condicionado é fraco. Para calefação funciona bem, mas para resfriar não. Ficamos em duas ocasiões nesse hotel, em quartos diferentes que apresentaram o mesmo problema.

6

Cynthia

19 janv. 2026

·

A séjourné 1 nuit

The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.

The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment décrit comme aimable et serviable. Cependant, l'enregistrement peut être lent ou peu utile, et certains clients ont rencontré des problèmes avec les dépôts, la facturation ou les annulations.

Avis de voyageur à ce sujet

4

Mario

4 juin 2024

·

A séjourné 2 nuits

Eventhough the property is quite good, I exeprienced a lack of attention regarding a one night cancellation(out of two). It was an unexpected situation I had to return early, expedia did contact the property, which never reply eventhough i did talk to the front desk manager about the situation and the expedia staff contactong them.

Eventhough the property is quite good, I exeprienced a lack of attention regarding a one night cancellation(out of two). It was an unexpected situation I had to return early, expedia did contact the property, which never reply eventhough i did talk to the front desk manager about the situation and the expedia staff contactong them.

4

Diego

12 mai 2024

·

A séjourné 1 nuit

El check fue eterno...solo dos recepcionistas a las 15 hs momento en que ingresan todos los huéspedes Desayuno con poca capacidad... Gente comiendo en sillones...o esperando Lo único bueno es que está en el mall

El check fue eterno...solo dos recepcionistas a las 15 hs momento en que ingresan todos los huéspedes Desayuno con poca capacidad... Gente comiendo en sillones...o esperando Lo único bueno es que está en el mall

8

Cristina

21 avr. 2025

·

A séjourné 2 nuits

Chaîne connu de tous , on sait à quoi s’attendre. Déception pour le petit dej bien loin d’un service novotel . Sinon , très bien situé , vue magnifique sur la baie , chambre immense et moderne . Accès direct au centre commercial. Nous avions commandé un taxi pour l’aéroport au prix de 20 dollars , prenant la carte de débit ou crédit avec la réception de l’hôtel . Arrivé à l’aéroport, payement uniquement en cash et le prix est monté à 25 dollars ! Pas correct du tout !

Chaîne connu de tous , on sait à quoi s’attendre. Déception pour le petit dej bien loin d’un service novotel . Sinon , très bien situé , vue magnifique sur la baie , chambre immense et moderne . Accès direct au centre commercial. Nous avions commandé un taxi pour l’aéroport au prix de 20 dollars , prenant la carte de débit ou crédit avec la réception de l’hôtel . Arrivé à l’aéroport, payement uniquement en cash et le prix est monté à 25 dollars ! Pas correct du tout !

10

John

3 mai 2024

·

A séjourné 2 nuits

Great staff and nice accomodations

Great staff and nice accomodations

10

Nelba

22 nov. 2025

·

A séjourné 1 nuit

Room was spotless and with a spectable view. Great location, walking distance to restaurants, attractions and shopping. Staff was very friendly.

Room was spotless and with a spectable view. Great location, walking distance to restaurants, attractions and shopping. Staff was very friendly.

8

John

16 mars 2024

·

A séjourné 1 nuit

Check in was very poor as it is at any Accor hotel. I felt the reception team were very unhelpful. The room was a good size and well appointed, spacious and a lovely sea view. The hotel location is excellent. The breakfast was very good and the staff extremely efficient. I would recommend if staying in the area.

Check in was very poor as it is at any Accor hotel. I felt the reception team were very unhelpful. The room was a good size and well appointed, spacious and a lovely sea view. The hotel location is excellent. The breakfast was very good and the staff extremely efficient. I would recommend if staying in the area.

6

Crystal

30 oct. 2023

·

A séjourné 1 nuit

La ubicacion del hotel es buena pero el servicio malo en particular CARLOS en recepcion. No habia internet, ni luz y el penso que era momento de bromear y ser burlon. Malisima atencion.

La ubicacion del hotel es buena pero el servicio malo en particular CARLOS en recepcion. No habia internet, ni luz y el penso que era momento de bromear y ser burlon. Malisima atencion.

8

Anthony

4 avr. 2025

·

A séjourné 3 nuits

Good area for the Hotel, staff were excellent, someties at breakfast overworked espessially by some awkward and arrogant guests from a neighbouring country. I would not have had the patience. Well done to them.!!

Good area for the Hotel, staff were excellent, someties at breakfast overworked espessially by some awkward and arrogant guests from a neighbouring country. I would not have had the patience. Well done to them.!!

6

Cynthia

19 janv. 2026

·

A séjourné 1 nuit

The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.

The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.

4

Yerko

10 nov. 2025

·

A séjourné 1 nuit

Recepción en piso 11, con maletas: es complicado. Solicitan -sin avisar antes- de un monto de garantía que supera el valor de la habitación! Que pasa si un pasajero no dispone de ese monto? Solicité factura por mi estadía y me enviaron la factura por un monto de que no corresponde a lo que pagué. Acaso Accor ahora evade impuestos?

Recepción en piso 11, con maletas: es complicado. Solicitan -sin avisar antes- de un monto de garantía que supera el valor de la habitación! Que pasa si un pasajero no dispone de ese monto? Solicité factura por mi estadía y me enviaron la factura por un monto de que no corresponde a lo que pagué. Acaso Accor ahora evade impuestos?

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement en bord de mer, central, avec accès direct au centre commercial Costanera et un accès facile aux magasins et aux restaurants. Certains estiment que les environs sont moins attrayants après la tombée de la nuit.

Avis de voyageur à ce sujet

8

Carlos

22 janv. 2024

·

A séjourné 2 nuits

Practico para compras y buena vista frente al mar.

Practico para compras y buena vista frente al mar.

10

Lynda Karen

22 juil. 2024

·

A séjourné 1 nuit

Excellent location. Free parking. Access to the mall. Breakfast was good, but the space collapsed.

Excellent location. Free parking. Access to the mall. Breakfast was good, but the space collapsed.

10

Flavia

25 janv. 2026

·

A séjourné 1 nuit

Maravilhoso! A vista do quarto é fantástica. O Café da manhã é delicioso. Localização ótima. Quarto silencioso, espaçoso e as amenidades do banheiro muito boas.

Maravilhoso! A vista do quarto é fantástica. O Café da manhã é delicioso. Localização ótima. Quarto silencioso, espaçoso e as amenidades do banheiro muito boas.

10

Manuel

16 janv. 2023

·

A séjourné 19 372 nuits

Nos tocó una habitación muy cómoda con vista al mar, realmente espectacular. El hotel queda dentro del shopping, el parking está incluido por lo que resulta muy práctico para ir de compras y recorrer. Para tener en cuenta, la zona a la noche no es muy linda para salir a caminar, no se la ve muy segura a pesar que no nos pasó nada, es muy oscuro para llegar al hotel y con chicos chicos no nos resultó muy agradable. El personal del hotel es un lujo, muy atentos todos

Nos tocó una habitación muy cómoda con vista al mar, realmente espectacular. El hotel queda dentro del shopping, el parking está incluido por lo que resulta muy práctico para ir de compras y recorrer. Para tener en cuenta, la zona a la noche no es muy linda para salir a caminar, no se la ve muy segura a pesar que no nos pasó nada, es muy oscuro para llegar al hotel y con chicos chicos no nos resultó muy agradable. El personal del hotel es un lujo, muy atentos todos

10

Laurence

18 nov. 2025

·

A séjourné 1 nuit

Hotel moderne avec des chambres spacieuses, situe sur la promenade maritime.

Hotel moderne avec des chambres spacieuses, situe sur la promenade maritime.

10

Nelba

22 nov. 2025

·

A séjourné 1 nuit

Room was spotless and with a spectable view. Great location, walking distance to restaurants, attractions and shopping. Staff was very friendly.

Room was spotless and with a spectable view. Great location, walking distance to restaurants, attractions and shopping. Staff was very friendly.

10

Vivian

24 janv. 2025

·

A séjourné 6 nuits

O hotel em excelente localização, dentro do maiôs centro comercial da cidade e poucos metros do centro.

O hotel em excelente localização, dentro do maiôs centro comercial da cidade e poucos metros do centro.

10

Carla

20 mars 2025

·

A séjourné 1 nuit

Ótimo custo/beneficio, localização, quarto. Estacionamento e café da manhã incluídos.

Ótimo custo/beneficio, localização, quarto. Estacionamento e café da manhã incluídos.

10

Eugenia

11 mai 2025

·

A séjourné 4 nuits

El hotel se encuentra muy bien ubicado,con excelentes vistas al mar.Habitación super cómoda,impecable. El desayuno variado,para disfrutar en un ambiente amplio y muy agradable. El personal muy amable,atento a cualquier consulta. La limpieza en gral 10 puntos. Sin dudas volveríamos y lo recomendamos. Extra,si van de compras tiene salida directa al mall y estacionamiento gratis allí

El hotel se encuentra muy bien ubicado,con excelentes vistas al mar.Habitación super cómoda,impecable. El desayuno variado,para disfrutar en un ambiente amplio y muy agradable. El personal muy amable,atento a cualquier consulta. La limpieza en gral 10 puntos. Sin dudas volveríamos y lo recomendamos. Extra,si van de compras tiene salida directa al mall y estacionamiento gratis allí

10

sofia

23 mai 2025

·

A séjourné 2 nuits

Excelente ubicación , frente al mar . Estacionamiento incluido . El desayuno muy completo y rico . Las camas muy cómodas y la limpieza impecable . La ducha excelente y la atención del personal también . Volvería a elegir hospedarme ahí .

Excelente ubicación , frente al mar . Estacionamiento incluido . El desayuno muy completo y rico . Las camas muy cómodas y la limpieza impecable . La ducha excelente y la atención del personal también . Volvería a elegir hospedarme ahí .

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les commentaires sur le petit-déjeuner sont mitigés : plusieurs clients l'ont trouvé très bon ou varié, mais beaucoup signalent une foule importante, un choix limité, des articles froids ou un réapprovisionnement lent aux heures de pointe. Au-delà du petit-déjeuner, les options de restauration sur place et le service en chambre semblent limités.

Avis de voyageur à ce sujet

4

Rodrigo

3 déc. 2023

·

A séjourné 1 nuit

The only positive element of this hotel is it’s view and access to the mall. All else is poorly made. No room service. Coffee lounge and gym are depressing, they don’t have anything.

The only positive element of this hotel is it’s view and access to the mall. All else is poorly made. No room service. Coffee lounge and gym are depressing, they don’t have anything.

10

Lynda Karen

22 juil. 2024

·

A séjourné 1 nuit

Excellent location. Free parking. Access to the mall. Breakfast was good, but the space collapsed.

Excellent location. Free parking. Access to the mall. Breakfast was good, but the space collapsed.

10

Flavia

25 janv. 2026

·

A séjourné 1 nuit

Maravilhoso! A vista do quarto é fantástica. O Café da manhã é delicioso. Localização ótima. Quarto silencioso, espaçoso e as amenidades do banheiro muito boas.

Maravilhoso! A vista do quarto é fantástica. O Café da manhã é delicioso. Localização ótima. Quarto silencioso, espaçoso e as amenidades do banheiro muito boas.

8

Luis

29 mars 2023

·

A séjourné 1 nuit

Nice facilities but staff in charge of breakfast stopped restocking items well before the end of the service schedule (at least 30mins) and did not accommodate those arriving closer to the end of the breakfast time.

Nice facilities but staff in charge of breakfast stopped restocking items well before the end of the service schedule (at least 30mins) and did not accommodate those arriving closer to the end of the breakfast time.

8

MARCELO

13 mars 2025

·

A séjourné 2 nuits

Ótima localização, Quartos amplos e confortáveis, vistas lindas do mar e da costanera, único ponto negativo café da manhã fraco e pequeno espaço p/ o café da manhã.

Ótima localização, Quartos amplos e confortáveis, vistas lindas do mar e da costanera, único ponto negativo café da manhã fraco e pequeno espaço p/ o café da manhã.

10

Priscila

13 nov. 2024

·

A séjourné 1 nuit

Lo mejor del hotel es la ubicacion y la cercania con el mall. El desayuno buenisimo, aunque el comedor algo chico para la cantidad de huéspedes que hay en el hotel. Todo limpio y el personal muy amable

Lo mejor del hotel es la ubicacion y la cercania con el mall. El desayuno buenisimo, aunque el comedor algo chico para la cantidad de huéspedes que hay en el hotel. Todo limpio y el personal muy amable

6

Tarun

9 déc. 2024

·

A séjourné 1 nuit

Lack of food and drink options

Lack of food and drink options

8

Francisco

25 nov. 2024

·

A séjourné 1 nuit

Muy buen hotel. Solamente el desayuno es pobre y no está a la altura

Muy buen hotel. Solamente el desayuno es pobre y no está a la altura

10

DAVID

19 janv. 2026

·

A séjourné 2 nuits

Breakfast was excellent

Breakfast was excellent

6

Cynthia

19 janv. 2026

·

A séjourné 1 nuit

The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.

The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

10

Laurence

18 nov. 2025

·

A séjourné 1 nuit

Hotel moderne avec des chambres spacieuses, situe sur la promenade maritime.

Hotel moderne avec des chambres spacieuses, situe sur la promenade maritime.

8

Cristina

21 avr. 2025

·

A séjourné 2 nuits

Chaîne connu de tous , on sait à quoi s’attendre. Déception pour le petit dej bien loin d’un service novotel . Sinon , très bien situé , vue magnifique sur la baie , chambre immense et moderne . Accès direct au centre commercial. Nous avions commandé un taxi pour l’aéroport au prix de 20 dollars , prenant la carte de débit ou crédit avec la réception de l’hôtel . Arrivé à l’aéroport, payement uniquement en cash et le prix est monté à 25 dollars ! Pas correct du tout !

Chaîne connu de tous , on sait à quoi s’attendre. Déception pour le petit dej bien loin d’un service novotel . Sinon , très bien situé , vue magnifique sur la baie , chambre immense et moderne . Accès direct au centre commercial. Nous avions commandé un taxi pour l’aéroport au prix de 20 dollars , prenant la carte de débit ou crédit avec la réception de l’hôtel . Arrivé à l’aéroport, payement uniquement en cash et le prix est monté à 25 dollars ! Pas correct du tout !

8

marc

24 mars 2024

·

A séjourné 3 nuits

Belle hôtel avec vue sur le lac. L'hôtel etant tres occupé, le personnel et le service difficile a obtenir. Situé au dessus de 2 très gros centre commerciaux.

Belle hôtel avec vue sur le lac. L'hôtel etant tres occupé, le personnel et le service difficile a obtenir. Situé au dessus de 2 très gros centre commerciaux.

10

Sebastian

24 févr. 2024

·

A séjourné 5 nuits

.

.

8

Munenobu

il y a 3 semaines

·

A séjourné 2 nuits

眺めが最高！

眺めが最高！

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 01:00

Avant 12:00

Dépôt de garantie

CLP 100000 per accommodation on arrival.

Bon à savoir

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Services supplémentaires payants que vous pouvez demander.

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Prix pour les dates à venir

septembre 2026

octobre 2026

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Prix en USD pour 2 voyageurs, mis à jour quotidiennement.