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Novotel Puerto Montt

81 USD

a notte

Media per settembre

Novotel Puerto Montt - Image 1

Novotel Puerto Montt - Camera

Novotel Puerto Montt - Camera

Novotel Puerto Montt - Reception

Novotel Puerto Montt - Ristorante

Prezzi per Novotel Puerto Montt

Seleziona le date per controllare prezzi e disponibilità

81 USD

a notte

Media per settembre

Prezzi medi mensili

Presso Novotel Puerto Montt, il prezzo per notte è in media di 80 USD nel mese più economico (giugno) e di 134 USD nel mese più caro (febbraio), in base agli ultimi 12 mesi.

Prezzo medio per notte presso Novotel Puerto Montt per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	120 USD
febbraio	134 USD
marzo	113 USD
aprile	91 USD
maggio	95 USD
giugno	80 USD
luglio	89 USD
agosto	83 USD
settembre	81 USD
ottobre	99 USD
novembre	99 USD
dicembre	88 USD

Prezzo più alto: febbraio (circa 134 USD)

Prezzo più basso: giugno (circa 80 USD)

Informazioni su questa struttura

Il divertimento è assicurato grazie ad un'ampia gamma di servizi ricreativi, che includono una sauna e una palestra.

Posizione

Juan Soler Manfredini 81 Los Lagos, Puerto Montt, Cile

Mall Paseo Costanera (0.1 miglia)

Museo Antonio Felmer (0.2 miglia)

Casa del Arte Diego Rivera (0.3 miglia)

Molo (0.3 miglia)

Plaza de Armas (Piazza) (0.3 miglia)

Cattedrale di Puerto Montt (0.4 miglia)

Altre informazioni sulla posizione

Opzioni camera

7

Camera Superior, 1 letto king

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

Wi-Fi (gratuito)

Brandine o letti supplementari (gratuiti)

Vasca da bagno

1

Camera Superior, 1 letto king, accessibile ai disabili

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

Wi-Fi (gratuito)

Brandine o letti supplementari (gratuiti)

Vasca da bagno

6

Camera Standard, 1 letto king

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

Wi-Fi (gratuito)

Brandine o letti supplementari (gratuiti)

Vasca da bagno

1

Camera Standard, 2 letti matrimoniali (City Side)

Dettagli della camera

2 Letti Matrimoniali Alla Francese

Posti letto: 2

Wi-Fi (gratuito)

Brandine o letti supplementari (gratuiti)

Vasca da bagno

5

Camera Superior, 2 letti matrimoniali

Dettagli della camera

2 Letti Matrimoniali Alla Francese

Posti letto: 2

Wi-Fi (gratuito)

Brandine o letti supplementari (gratuiti)

Vasca da bagno

5

Camera Standard, 2 letti matrimoniali

Dettagli della camera

2 Letti Matrimoniali Alla Francese

Posti letto: 2

Wi-Fi (gratuito)

Brandine o letti supplementari (gratuiti)

Vasca da bagno

Recensioni degli ospiti su Novotel Puerto Montt

8.6

Ottimo

Sulla base di 249 recensioni verificate

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

All'hotel Novotel Puerto Montt, i viaggiatori sottolineano la posizione centrale, sul lungomare vicino al centro commerciale, con ampie viste sulla baia, camere spaziose e confortevoli e un personale generalmente cordiale. Tuttavia, le critiche frequenti riguardano aree datate, problemi di manutenzione e malfunzionamenti del sistema di climatizzazione, difficoltà di parcheggio e una colazione affollata e di qualità variabile.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

All'hotel Novotel Puerto Montt, i viaggiatori sottolineano la posizione centrale, sul lungomare vicino al centro commerciale, con ampie viste sulla baia, camere spaziose e confortevoli e un personale generalmente cordiale. Tuttavia, le critiche frequenti riguardano aree datate, problemi di manutenzione e malfunzionamenti del sistema di climatizzazione, difficoltà di parcheggio e una colazione affollata e di qualità variabile.

Diversi ospiti segnalano una logistica complessa dell'edificio, come la reception situata a un piano superiore e le porte d'ingresso controllate. Vengono inoltre segnalati problemi con la connessione Wi-Fi e opzioni limitate per la ristorazione in loco, oltre alla colazione.

Nel complesso, aspettatevi un soggiorno comodo e con una bella vista, con forti vantaggi in termini di posizione ma servizi non sempre all'altezza.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizi

L'accesso diretto al centro commerciale adiacente e il parcheggio in loco sono convenienti, ma molti ospiti hanno trovato il garage confuso o difficile da usare, soprattutto di notte o al mattino presto. La disposizione dell'edificio e l'ingresso (ad esempio, la reception al piano superiore) possono risultare scomodi.

Recensioni degli ospiti correlate

10

Lynda Karen

22 lug 2024

·

Soggiorno di 1 notte

Excellent location. Free parking. Access to the mall. Breakfast was good, but the space collapsed.

Excellent location. Free parking. Access to the mall. Breakfast was good, but the space collapsed.

4

Carolina

18 dic 2024

·

Soggiorno di 1 notte

Property very outdated, rooms very big but in need of modernization especially bathroom. Breakfast quality poor, no meal facilities except for a cafeteria with bad sandwiches. Hotel has parking underneath shopping mall but does not display instructions at all and if you arrive at night it is intimidating the attempt to find the parking. Dissapointed at this property

Property very outdated, rooms very big but in need of modernization especially bathroom. Breakfast quality poor, no meal facilities except for a cafeteria with bad sandwiches. Hotel has parking underneath shopping mall but does not display instructions at all and if you arrive at night it is intimidating the attempt to find the parking. Dissapointed at this property

4

wilson

17 set 2023

·

Soggiorno di 1 notte

Hotel 3 estrellas, papel mural todo mal pegado, parece que un niño lo hizo. Habitacion no muy limpia, si tienes auto y sales despues de las 22:00 los guardias tardan una eternidad en abrirte

Hotel 3 estrellas, papel mural todo mal pegado, parece que un niño lo hizo. Habitacion no muy limpia, si tienes auto y sales despues de las 22:00 los guardias tardan una eternidad en abrirte

8

John

16 mar 2025

·

Soggiorno di 1 notte

Lovely position with great view & massive room. Free parking & the best breakfast of our 2month trip so far. The public places are looking a bit tired & tatty & needs an update It's a bit awkward with the breakfast & check out desk being on the 11th floor, the rooms then being on floors 5-10 with parking in the basement. This meant you needed to take your bags up to the 11th floor from the 7th floor in our case, to check out, then go back down again, past the 7th to the basement....

Lovely position with great view & massive room. Free parking & the best breakfast of our 2month trip so far. The public places are looking a bit tired & tatty & needs an update It's a bit awkward with the breakfast & check out desk being on the 11th floor, the rooms then being on floors 5-10 with parking in the basement. This meant you needed to take your bags up to the 11th floor from the 7th floor in our case, to check out, then go back down again, past the 7th to the basement....

10

Luis

23 mar 2025

·

Soggiorno di 6 notti

La estadía en Novotel fue placentera, el acceso directo al mall ayuda a tener todo cerca. Además la locación es perfecta para caminar a diversas atracciones alrededor del centro de Puerto Montt

La estadía en Novotel fue placentera, el acceso directo al mall ayuda a tener todo cerca. Además la locación es perfecta para caminar a diversas atracciones alrededor del centro de Puerto Montt

8

Dean

28 feb 2024

·

Soggiorno di 4 notti

The hotel was fine. The room was large, clean, and a nice balcony overlooking the water. Wifi didn’t work half the time and the entry into the hotel was strange (you couldn’t open the door from the outside but had to wait for someone inside to let you in) but those are relatively minor issues

The hotel was fine. The room was large, clean, and a nice balcony overlooking the water. Wifi didn’t work half the time and the entry into the hotel was strange (you couldn’t open the door from the outside but had to wait for someone inside to let you in) but those are relatively minor issues

10

julie

4 mar 2024

·

Soggiorno di 2 notti

Nice hotel with ocean view. Attatched to a great new mall.

Nice hotel with ocean view. Attatched to a great new mall.

10

Eugenia

11 mag 2025

·

Soggiorno di 4 notti

El hotel se encuentra muy bien ubicado,con excelentes vistas al mar.Habitación super cómoda,impecable. El desayuno variado,para disfrutar en un ambiente amplio y muy agradable. El personal muy amable,atento a cualquier consulta. La limpieza en gral 10 puntos. Sin dudas volveríamos y lo recomendamos. Extra,si van de compras tiene salida directa al mall y estacionamiento gratis allí

El hotel se encuentra muy bien ubicado,con excelentes vistas al mar.Habitación super cómoda,impecable. El desayuno variado,para disfrutar en un ambiente amplio y muy agradable. El personal muy amable,atento a cualquier consulta. La limpieza en gral 10 puntos. Sin dudas volveríamos y lo recomendamos. Extra,si van de compras tiene salida directa al mall y estacionamiento gratis allí

8

Heinrich

16 gen 2024

·

Soggiorno di 1 notte

Hotel passt, personal freundlich, Zimmer entsprechend der Kategorie. Einzuget nachteil: die Tiefgarage ist morgens offiziell erst ab 6.30h geöffnet, vorher auszuführen ist schwierig, allerdings gibt es Waiter die helfen, dauert aber dennoch 30min. Planen Sie dies ein, wenn Sie zum Flughafen fahren müssen.

Hotel passt, personal freundlich, Zimmer entsprechend der Kategorie. Einzuget nachteil: die Tiefgarage ist morgens offiziell erst ab 6.30h geöffnet, vorher auszuführen ist schwierig, allerdings gibt es Waiter die helfen, dauert aber dennoch 30min. Planen Sie dies ein, wenn Sie zum Flughafen fahren müssen.

6

Cynthia

19 gen 2026

·

Soggiorno di 1 notte

The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.

The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Pulizia

Le camere e i bagni sono generalmente puliti, con diverse menzioni di spazi impeccabili e buon servizio di pulizia. Alcuni notano tappeti usurati o un servizio di pulizia non sempre impeccabile, quindi gli standard possono essere variabili.

Recensioni degli ospiti correlate

8

Cristins E

28 feb 2026

·

Soggiorno di 1 notte

Se olvidaron de venir a asear el cuarto

Se olvidaron de venir a asear el cuarto

8

Marcos

1 feb 2023

·

Soggiorno di 1 notte

Deberían mejorar un poco más la limpieza, al igual que el WIFI. Personal excelente atención.

Deberían mejorar un poco más la limpieza, al igual que el WIFI. Personal excelente atención.

4

wilson

17 set 2023

·

Soggiorno di 1 notte

Hotel 3 estrellas, papel mural todo mal pegado, parece que un niño lo hizo. Habitacion no muy limpia, si tienes auto y sales despues de las 22:00 los guardias tardan una eternidad en abrirte

Hotel 3 estrellas, papel mural todo mal pegado, parece que un niño lo hizo. Habitacion no muy limpia, si tienes auto y sales despues de las 22:00 los guardias tardan una eternidad en abrirte

10

Nelba

22 nov 2025

·

Soggiorno di 1 notte

Room was spotless and with a spectable view. Great location, walking distance to restaurants, attractions and shopping. Staff was very friendly.

Room was spotless and with a spectable view. Great location, walking distance to restaurants, attractions and shopping. Staff was very friendly.

10

Maria

17 nov 2025

·

Soggiorno di 1 notte

Clean room. Spectacular view

Clean room. Spectacular view

10

Javier Ignacio

17 lug 2024

·

Soggiorno di 3 notti

Excelente habitación, muy cómoda y de buen tamaño. Baños limpios y en muy buen estado. La cortina de baño antigua, debiera ser cambiada. Vista al mar y a la bahía extraordinaria. La habitación cuenta con ventanal de pared a pared.

Excelente habitación, muy cómoda y de buen tamaño. Baños limpios y en muy buen estado. La cortina de baño antigua, debiera ser cambiada. Vista al mar y a la bahía extraordinaria. La habitación cuenta con ventanal de pared a pared.

10

claudio

27 apr 2023

·

Soggiorno di 1 notte

Excelente, cuartos limpios, buena vista, buena atencion

Excelente, cuartos limpios, buena vista, buena atencion

10

Eugenia

11 mag 2025

·

Soggiorno di 4 notti

El hotel se encuentra muy bien ubicado,con excelentes vistas al mar.Habitación super cómoda,impecable. El desayuno variado,para disfrutar en un ambiente amplio y muy agradable. El personal muy amable,atento a cualquier consulta. La limpieza en gral 10 puntos. Sin dudas volveríamos y lo recomendamos. Extra,si van de compras tiene salida directa al mall y estacionamiento gratis allí

El hotel se encuentra muy bien ubicado,con excelentes vistas al mar.Habitación super cómoda,impecable. El desayuno variado,para disfrutar en un ambiente amplio y muy agradable. El personal muy amable,atento a cualquier consulta. La limpieza en gral 10 puntos. Sin dudas volveríamos y lo recomendamos. Extra,si van de compras tiene salida directa al mall y estacionamiento gratis allí

6

Cynthia

19 gen 2026

·

Soggiorno di 1 notte

The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.

The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.

10

sofia

23 mag 2025

·

Soggiorno di 2 notti

Excelente ubicación , frente al mar . Estacionamiento incluido . El desayuno muy completo y rico . Las camas muy cómodas y la limpieza impecable . La ducha excelente y la atención del personal también . Volvería a elegir hospedarme ahí .

Excelente ubicación , frente al mar . Estacionamiento incluido . El desayuno muy completo y rico . Las camas muy cómodas y la limpieza impecable . La ducha excelente y la atención del personal también . Volvería a elegir hospedarme ahí .

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Camere

Le camere sono spaziose e confortevoli, molte con splendide viste sulla baia. Gli aspetti negativi includono arredi datati e problemi di manutenzione (scarichi lenti, bagni usurati, TV rotte), una connessione Wi-Fi non sempre affidabile e ricorrenti problemi con il sistema di climatizzazione o l'acqua calda segnalati durante i soggiorni.

Recensioni degli ospiti correlate

10

Flavia

25 gen 2026

·

Soggiorno di 1 notte

Maravilhoso! A vista do quarto é fantástica. O Café da manhã é delicioso. Localização ótima. Quarto silencioso, espaçoso e as amenidades do banheiro muito boas.

Maravilhoso! A vista do quarto é fantástica. O Café da manhã é delicioso. Localização ótima. Quarto silencioso, espaçoso e as amenidades do banheiro muito boas.

6

jacqueline

1 mar 2024

·

Soggiorno di 4 notti

Pros: Good view of the bay. Cons: Plumbing problems with no maintenance staff available outside of business hours. The entire hotel lost hot water due to a water line break. The toilet stopped working and their only solution was to move to another room. The AC did not work (entire hotel).

Pros: Good view of the bay. Cons: Plumbing problems with no maintenance staff available outside of business hours. The entire hotel lost hot water due to a water line break. The toilet stopped working and their only solution was to move to another room. The AC did not work (entire hotel).

10

Maria

17 nov 2025

·

Soggiorno di 1 notte

Clean room. Spectacular view

Clean room. Spectacular view

2

mary

6 gen 2024

·

For the past two days, we haven’t had AC, hot water, sink is plugged , no electricity in the bathroom, no wifi today. Very disappointed. Very poor dated hotel.

For the past two days, we haven’t had AC, hot water, sink is plugged , no electricity in the bathroom, no wifi today. Very disappointed. Very poor dated hotel.

8

angel

8 dic 2025

·

Soggiorno di 1 notte

Heater was turned off and it was very cold

Heater was turned off and it was very cold

10

Maria paz

20 feb 2026

·

Soggiorno di 1 notte

Mantenimiento falta. El tv estaba roto y el baño tuvieron que venir a a arreglarlo.

Mantenimiento falta. El tv estaba roto y el baño tuvieron que venir a a arreglarlo.

8

Edmundo

9 nov 2024

·

Soggiorno di 3 notti

Good Hotel in Puerto Montt. Big room, wonderful view, good bed and good breakfast.

Good Hotel in Puerto Montt. Big room, wonderful view, good bed and good breakfast.

8

Dean

28 feb 2024

·

Soggiorno di 4 notti

The hotel was fine. The room was large, clean, and a nice balcony overlooking the water. Wifi didn’t work half the time and the entry into the hotel was strange (you couldn’t open the door from the outside but had to wait for someone inside to let you in) but those are relatively minor issues

The hotel was fine. The room was large, clean, and a nice balcony overlooking the water. Wifi didn’t work half the time and the entry into the hotel was strange (you couldn’t open the door from the outside but had to wait for someone inside to let you in) but those are relatively minor issues

8

Giselle

18 gen 2024

·

Soggiorno di 4 notti

O hotel é muito bem localizado (dentro do shopping), confortável e limpo. Apenas o sistema de ar-condicionado é fraco. Para calefação funciona bem, mas para resfriar não. Ficamos em duas ocasiões nesse hotel, em quartos diferentes que apresentaram o mesmo problema.

O hotel é muito bem localizado (dentro do shopping), confortável e limpo. Apenas o sistema de ar-condicionado é fraco. Para calefação funciona bem, mas para resfriar não. Ficamos em duas ocasiões nesse hotel, em quartos diferentes que apresentaram o mesmo problema.

6

Cynthia

19 gen 2026

·

Soggiorno di 1 notte

The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.

The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizio

Il personale è spesso descritto come cordiale e disponibile. Tuttavia, il check-in può essere lento o poco efficiente e alcuni ospiti hanno avuto problemi con i depositi, la fatturazione o le cancellazioni.

Recensioni degli ospiti correlate

4

Mario

4 giu 2024

·

Soggiorno di 2 notti

Eventhough the property is quite good, I exeprienced a lack of attention regarding a one night cancellation(out of two). It was an unexpected situation I had to return early, expedia did contact the property, which never reply eventhough i did talk to the front desk manager about the situation and the expedia staff contactong them.

Eventhough the property is quite good, I exeprienced a lack of attention regarding a one night cancellation(out of two). It was an unexpected situation I had to return early, expedia did contact the property, which never reply eventhough i did talk to the front desk manager about the situation and the expedia staff contactong them.

4

Diego

12 mag 2024

·

Soggiorno di 1 notte

El check fue eterno...solo dos recepcionistas a las 15 hs momento en que ingresan todos los huéspedes Desayuno con poca capacidad... Gente comiendo en sillones...o esperando Lo único bueno es que está en el mall

El check fue eterno...solo dos recepcionistas a las 15 hs momento en que ingresan todos los huéspedes Desayuno con poca capacidad... Gente comiendo en sillones...o esperando Lo único bueno es que está en el mall

8

Cristina

21 apr 2025

·

Soggiorno di 2 notti

Chaîne connu de tous , on sait à quoi s’attendre. Déception pour le petit dej bien loin d’un service novotel . Sinon , très bien situé , vue magnifique sur la baie , chambre immense et moderne . Accès direct au centre commercial. Nous avions commandé un taxi pour l’aéroport au prix de 20 dollars , prenant la carte de débit ou crédit avec la réception de l’hôtel . Arrivé à l’aéroport, payement uniquement en cash et le prix est monté à 25 dollars ! Pas correct du tout !

Chaîne connu de tous , on sait à quoi s’attendre. Déception pour le petit dej bien loin d’un service novotel . Sinon , très bien situé , vue magnifique sur la baie , chambre immense et moderne . Accès direct au centre commercial. Nous avions commandé un taxi pour l’aéroport au prix de 20 dollars , prenant la carte de débit ou crédit avec la réception de l’hôtel . Arrivé à l’aéroport, payement uniquement en cash et le prix est monté à 25 dollars ! Pas correct du tout !

10

John

3 mag 2024

·

Soggiorno di 2 notti

Great staff and nice accomodations

Great staff and nice accomodations

10

Nelba

22 nov 2025

·

Soggiorno di 1 notte

Room was spotless and with a spectable view. Great location, walking distance to restaurants, attractions and shopping. Staff was very friendly.

Room was spotless and with a spectable view. Great location, walking distance to restaurants, attractions and shopping. Staff was very friendly.

8

John

16 mar 2024

·

Soggiorno di 1 notte

Check in was very poor as it is at any Accor hotel. I felt the reception team were very unhelpful. The room was a good size and well appointed, spacious and a lovely sea view. The hotel location is excellent. The breakfast was very good and the staff extremely efficient. I would recommend if staying in the area.

Check in was very poor as it is at any Accor hotel. I felt the reception team were very unhelpful. The room was a good size and well appointed, spacious and a lovely sea view. The hotel location is excellent. The breakfast was very good and the staff extremely efficient. I would recommend if staying in the area.

6

Crystal

30 ott 2023

·

Soggiorno di 1 notte

La ubicacion del hotel es buena pero el servicio malo en particular CARLOS en recepcion. No habia internet, ni luz y el penso que era momento de bromear y ser burlon. Malisima atencion.

La ubicacion del hotel es buena pero el servicio malo en particular CARLOS en recepcion. No habia internet, ni luz y el penso que era momento de bromear y ser burlon. Malisima atencion.

8

Anthony

4 apr 2025

·

Soggiorno di 3 notti

Good area for the Hotel, staff were excellent, someties at breakfast overworked espessially by some awkward and arrogant guests from a neighbouring country. I would not have had the patience. Well done to them.!!

Good area for the Hotel, staff were excellent, someties at breakfast overworked espessially by some awkward and arrogant guests from a neighbouring country. I would not have had the patience. Well done to them.!!

6

Cynthia

19 gen 2026

·

Soggiorno di 1 notte

The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.

The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.

4

Yerko

10 nov 2025

·

Soggiorno di 1 notte

Recepción en piso 11, con maletas: es complicado. Solicitan -sin avisar antes- de un monto de garantía que supera el valor de la habitación! Que pasa si un pasajero no dispone de ese monto? Solicité factura por mi estadía y me enviaron la factura por un monto de que no corresponde a lo que pagué. Acaso Accor ahora evade impuestos?

Recepción en piso 11, con maletas: es complicado. Solicitan -sin avisar antes- de un monto de garantía que supera el valor de la habitación! Que pasa si un pasajero no dispone de ese monto? Solicité factura por mi estadía y me enviaron la factura por un monto de que no corresponde a lo que pagué. Acaso Accor ahora evade impuestos?

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Posizione

Posizione centrale sul lungomare, con accesso diretto al centro commerciale Costanera e facile accesso a negozi e ristoranti. Alcuni ritengono che la zona circostante sia meno piacevole dopo il tramonto.

Recensioni degli ospiti correlate

8

Carlos

22 gen 2024

·

Soggiorno di 2 notti

Practico para compras y buena vista frente al mar.

Practico para compras y buena vista frente al mar.

10

Lynda Karen

22 lug 2024

·

Soggiorno di 1 notte

Excellent location. Free parking. Access to the mall. Breakfast was good, but the space collapsed.

Excellent location. Free parking. Access to the mall. Breakfast was good, but the space collapsed.

10

Flavia

25 gen 2026

·

Soggiorno di 1 notte

Maravilhoso! A vista do quarto é fantástica. O Café da manhã é delicioso. Localização ótima. Quarto silencioso, espaçoso e as amenidades do banheiro muito boas.

Maravilhoso! A vista do quarto é fantástica. O Café da manhã é delicioso. Localização ótima. Quarto silencioso, espaçoso e as amenidades do banheiro muito boas.

10

Manuel

16 gen 2023

·

Soggiorno di 19.372 notti

Nos tocó una habitación muy cómoda con vista al mar, realmente espectacular. El hotel queda dentro del shopping, el parking está incluido por lo que resulta muy práctico para ir de compras y recorrer. Para tener en cuenta, la zona a la noche no es muy linda para salir a caminar, no se la ve muy segura a pesar que no nos pasó nada, es muy oscuro para llegar al hotel y con chicos chicos no nos resultó muy agradable. El personal del hotel es un lujo, muy atentos todos

Nos tocó una habitación muy cómoda con vista al mar, realmente espectacular. El hotel queda dentro del shopping, el parking está incluido por lo que resulta muy práctico para ir de compras y recorrer. Para tener en cuenta, la zona a la noche no es muy linda para salir a caminar, no se la ve muy segura a pesar que no nos pasó nada, es muy oscuro para llegar al hotel y con chicos chicos no nos resultó muy agradable. El personal del hotel es un lujo, muy atentos todos

10

Laurence

18 nov 2025

·

Soggiorno di 1 notte

Hotel moderne avec des chambres spacieuses, situe sur la promenade maritime.

Hotel moderne avec des chambres spacieuses, situe sur la promenade maritime.

10

Nelba

22 nov 2025

·

Soggiorno di 1 notte

Room was spotless and with a spectable view. Great location, walking distance to restaurants, attractions and shopping. Staff was very friendly.

Room was spotless and with a spectable view. Great location, walking distance to restaurants, attractions and shopping. Staff was very friendly.

10

Vivian

24 gen 2025

·

Soggiorno di 6 notti

O hotel em excelente localização, dentro do maiôs centro comercial da cidade e poucos metros do centro.

O hotel em excelente localização, dentro do maiôs centro comercial da cidade e poucos metros do centro.

10

Carla

20 mar 2025

·

Soggiorno di 1 notte

Ótimo custo/beneficio, localização, quarto. Estacionamento e café da manhã incluídos.

Ótimo custo/beneficio, localização, quarto. Estacionamento e café da manhã incluídos.

10

Eugenia

11 mag 2025

·

Soggiorno di 4 notti

El hotel se encuentra muy bien ubicado,con excelentes vistas al mar.Habitación super cómoda,impecable. El desayuno variado,para disfrutar en un ambiente amplio y muy agradable. El personal muy amable,atento a cualquier consulta. La limpieza en gral 10 puntos. Sin dudas volveríamos y lo recomendamos. Extra,si van de compras tiene salida directa al mall y estacionamiento gratis allí

El hotel se encuentra muy bien ubicado,con excelentes vistas al mar.Habitación super cómoda,impecable. El desayuno variado,para disfrutar en un ambiente amplio y muy agradable. El personal muy amable,atento a cualquier consulta. La limpieza en gral 10 puntos. Sin dudas volveríamos y lo recomendamos. Extra,si van de compras tiene salida directa al mall y estacionamiento gratis allí

10

sofia

23 mag 2025

·

Soggiorno di 2 notti

Excelente ubicación , frente al mar . Estacionamiento incluido . El desayuno muy completo y rico . Las camas muy cómodas y la limpieza impecable . La ducha excelente y la atención del personal también . Volvería a elegir hospedarme ahí .

Excelente ubicación , frente al mar . Estacionamiento incluido . El desayuno muy completo y rico . Las camas muy cómodas y la limpieza impecable . La ducha excelente y la atención del personal también . Volvería a elegir hospedarme ahí .

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Ristorazione

I commenti sulla colazione sono contrastanti: diversi ospiti l'hanno trovata molto buona o varia, ma molti segnalano affollamento, selezione limitata, cibi freddi o un rifornimento lento nelle ore di punta. A parte la colazione, la ristorazione in loco e il servizio in camera sembrano limitati.

Recensioni degli ospiti correlate

4

Rodrigo

3 dic 2023

·

Soggiorno di 1 notte

The only positive element of this hotel is it’s view and access to the mall. All else is poorly made. No room service. Coffee lounge and gym are depressing, they don’t have anything.

The only positive element of this hotel is it’s view and access to the mall. All else is poorly made. No room service. Coffee lounge and gym are depressing, they don’t have anything.

10

Lynda Karen

22 lug 2024

·

Soggiorno di 1 notte

Excellent location. Free parking. Access to the mall. Breakfast was good, but the space collapsed.

Excellent location. Free parking. Access to the mall. Breakfast was good, but the space collapsed.

10

Flavia

25 gen 2026

·

Soggiorno di 1 notte

Maravilhoso! A vista do quarto é fantástica. O Café da manhã é delicioso. Localização ótima. Quarto silencioso, espaçoso e as amenidades do banheiro muito boas.

Maravilhoso! A vista do quarto é fantástica. O Café da manhã é delicioso. Localização ótima. Quarto silencioso, espaçoso e as amenidades do banheiro muito boas.

8

Luis

29 mar 2023

·

Soggiorno di 1 notte

Nice facilities but staff in charge of breakfast stopped restocking items well before the end of the service schedule (at least 30mins) and did not accommodate those arriving closer to the end of the breakfast time.

Nice facilities but staff in charge of breakfast stopped restocking items well before the end of the service schedule (at least 30mins) and did not accommodate those arriving closer to the end of the breakfast time.

8

MARCELO

13 mar 2025

·

Soggiorno di 2 notti

Ótima localização, Quartos amplos e confortáveis, vistas lindas do mar e da costanera, único ponto negativo café da manhã fraco e pequeno espaço p/ o café da manhã.

Ótima localização, Quartos amplos e confortáveis, vistas lindas do mar e da costanera, único ponto negativo café da manhã fraco e pequeno espaço p/ o café da manhã.

10

Priscila

13 nov 2024

·

Soggiorno di 1 notte

Lo mejor del hotel es la ubicacion y la cercania con el mall. El desayuno buenisimo, aunque el comedor algo chico para la cantidad de huéspedes que hay en el hotel. Todo limpio y el personal muy amable

Lo mejor del hotel es la ubicacion y la cercania con el mall. El desayuno buenisimo, aunque el comedor algo chico para la cantidad de huéspedes que hay en el hotel. Todo limpio y el personal muy amable

6

Tarun

9 dic 2024

·

Soggiorno di 1 notte

Lack of food and drink options

Lack of food and drink options

8

Francisco

25 nov 2024

·

Soggiorno di 1 notte

Muy buen hotel. Solamente el desayuno es pobre y no está a la altura

Muy buen hotel. Solamente el desayuno es pobre y no está a la altura

10

DAVID

19 gen 2026

·

Soggiorno di 2 notti

Breakfast was excellent

Breakfast was excellent

6

Cynthia

19 gen 2026

·

Soggiorno di 1 notte

The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.

The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.

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8

Munenobu

3 settimane fa

·

Soggiorno di 2 notti

眺めが最高！

眺めが最高！

8

Sebastián

18 ago 2026

·

Soggiorno di 2 notti

Esta muy bien, se siente de categoria y para el precio (al menos cuando yo fui) estaba muy aceptable. Desayuno bueno, no es el mejor pero muy aceptable (huevos revueltos, fiambres, panes, frutas, dulces, etc). Personal amable.

Esta muy bien, se siente de categoria y para el precio (al menos cuando yo fui) estaba muy aceptable. Desayuno bueno, no es el mejor pero muy aceptable (huevos revueltos, fiambres, panes, frutas, dulces, etc). Personal amable.

10

Misael

17 ago 2026

·

Soggiorno di 2 notti

excelente atencion del personal

excelente atencion del personal

10

MAGALY

4 ago 2026

·

Soggiorno di 1 notte

Todo perfecto. A pesar de hacer el chelín súper tarde, nos ayudaron en todo momento para estacionar y el personal estuvo siempre atento a nuestra llegada. Obviamente avisamos antes para coordinar.

Todo perfecto. A pesar de hacer el chelín súper tarde, nos ayudaron en todo momento para estacionar y el personal estuvo siempre atento a nuestra llegada. Obviamente avisamos antes para coordinar.

8

JULIO

22 lug 2026

·

Soggiorno di 3 notti

Todo muy bien, lo unico es que los colchones de todas las camas estan muy blando se hunden mucho y no resulta comodo para dormir. Ya tengo 3 años visitando el hotel y creo que es hora de que los cambien. A parte la entrada de vehiculos al estacionamiento despues de las 22:30 es muy engorrosa ya que el mall cierra y no dejan a alguien fijo en la entrada para que este pendiente de los vehiculos que van al hotel

Todo muy bien, lo unico es que los colchones de todas las camas estan muy blando se hunden mucho y no resulta comodo para dormir. Ya tengo 3 años visitando el hotel y creo que es hora de que los cambien. A parte la entrada de vehiculos al estacionamiento despues de las 22:30 es muy engorrosa ya que el mall cierra y no dejan a alguien fijo en la entrada para que este pendiente de los vehiculos que van al hotel

Politiche della struttura

Istruzioni per il check-in

Tutto ciò che devi sapere per un check-in senza problemi.

Check-in

Check-out

Dalle 15:00 alle 01:00

Prima delle 12:00

Cauzione

CLP 100000 per accommodation on arrival.

Informazioni utili

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Servizi extra

Servizi aggiuntivi a pagamento che puoi richiedere.

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