Plaza Pelicanos Club Beach Resort All Inclusive
150 US$
/ noche
Promedio para octubre
Precios para Plaza Pelicanos Club Beach Resort All Inclusive
Selecciona fechas para ver precios y disponibilidad
150 US$
/ noche
Promedio para octubre
Precios medios mensuales
En Plaza Pelicanos Club Beach Resort All Inclusive, los precios por noche son de 150 US$ de media en el mes más barato (octubre) y de 205 US$ en el mes más caro (diciembre), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 189 US$ |
| febrero | 179 US$ |
| marzo | 190 US$ |
| abril | 155 US$ |
| mayo | 165 US$ |
| junio | 151 US$ |
| julio | 163 US$ |
| agosto | 159 US$ |
| septiembre | 180 US$ |
| octubre | 150 US$ |
| noviembre | 160 US$ |
| diciembre | 205 US$ |
E
F
M
A
M
J
J
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oct · 150 US$
O
N
D
Más caro: diciembre (aprox. 205 US$)
Más barato: octubre (aprox. 150 US$)
Acerca de esta propiedad
Sumérgete en una de las 2 piscinas al aire libre, o disfruta de otras instalaciones recreativas, como una pista de tenis al aire libre y un karaoke.
Servicios
Sumérgete en una de las 2 piscinas al aire libre, o disfruta de otras instalaciones recreativas, como una pista de tenis al aire libre y un karaoke.
Servicios empresariales
Tendrás tintorería, un servicio de recepción las 24 horas y consigna de equipaje a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Plaza Pelicanos Club Beach Resort All Inclusive te ofrece la posibilidad de tomar algo en El Huerto, aunque también puedes ir a un bar-cafetería. Apaga tu sed en uno de los 2 bares con salón o los 2 bares junto a la piscina.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 186 habitaciones con aire acondicionado y televisión de pantalla plana. Para los momentos de ocio, tienes una por cable. El cuarto de baño está provisto de ducha y artículos de higiene personal gratuitos. Entre las comodidades, se incluyen cortinas opacas, servicio de guardería en la habitación (de pago) y teléfono.
Ubicación
Si decides alojarte en Plaza Pelicanos Club Beach Resort All Inclusive, te encontrarás en una fantástica zona de Puerto Vallarta (Zona Hotelera) y estarás a menos de cinco minutos en coche de Terminal de cruceros y Malecón.
Qué hay cerca
Playa de la zona hotelera(0.2 millas)
Centro comercial Plaza Caracol(0.5 millas)
Playa Flamingos(0.5 millas)
Playa Las Glorias(0.6 millas)
La Isla(0.7 millas)
Galería Flores(0.8 millas)
Playa de Oro(1.1 millas)
Playa Camarones(1.2 millas)
Muelle de Cruceros(1.4 millas)
Puerto Mágico(1.4 millas)
Terminal de cruceros(1.6 millas)
Playa(1.7 millas)
Teatro Vallarta(1.8 millas)
Malecón(1.9 millas)
Arte LatinoAmericano(1.9 millas)
El aeropuerto más práctico para llegar a Plaza Pelicanos Club Beach Resort All Inclusive se encuentra en Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Díaz Ordaz Intl.)(4.7 millas)
Aparcamiento
Restaurante
Piscina
Servicio de habitaciones
Mostrador turístico
Servicio de tintorería
Ubicación
Diego Rivera 120 Las Glorias, Las Glorias, Puerto Vallarta, Estado de Jalisco, México
Playa de la zona hotelera (0.2 millas)
Centro comercial Plaza Caracol (0.5 millas)
Playa Flamingos (0.5 millas)
Playa Las Glorias (0.6 millas)
La Isla (0.7 millas)
Galería Flores (0.8 millas)
Opciones de habitación
11
Habitación estándar, 2 camas dobles
2 Camas Dobles
Capacidad: 3
205 ft²
Aire acondicionadoBaño privadoTelevisión
10
Habitación estándar, 1 cama de matrimonio grande
1 Cama Doble Extragrande
Capacidad: 2
205 ft²
Aire acondicionadoBaño privadoTelevisión
15
Superior Twin Room
2 Camas Dobles
Capacidad: 3
205 ft²
Aire acondicionadoBaño privadoTelevisión
15
Superior King Size Bed
1 Cama Doble Extragrande
Capacidad: 2
205 ft²
Aire acondicionadoBaño privadoTelevisión
17
Suite, 1 habitación
2 Camas Dobles
Capacidad: 4
205 ft²
Aire acondicionadoBaño privadoTelevisión
Reseñas de los huéspedes sobre Plaza Pelicanos Club Beach Resort All Inclusive
7.2
Bueno
Basado en 1000 comentarios verificados
¿Quién se queda aquí?
Trabajo
1%
Pareja
26%
Familia
45%
Grupo
21%
Solo/a
3%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Las opiniones sobre Plaza Pelicanos Club Beach Resort All Inclusive describen una propiedad económica y orientada a familias, con personal amable, una ubicación conveniente cerca de la playa y el pueblo, y piscinas que algunos disfrutaron, pero también instalaciones anticuadas y deficiencias recurrentes en el servicio y el mantenimiento.
Instalaciones
Limpieza
Habitaciones
Servicio
Ubicación
Comida
¿Te ha sido útil?
Opiniones de los huéspedes
Las opiniones sobre Plaza Pelicanos Club Beach Resort All Inclusive describen una propiedad económica y orientada a familias, con personal amable, una ubicación conveniente cerca de la playa y el pueblo, y piscinas que algunos disfrutaron, pero también instalaciones anticuadas y deficiencias recurrentes en el servicio y el mantenimiento.
Las habitaciones son viejas, con olor a humedad o ruidosas para algunos, con problemas frecuentes de fontanería, aire acondicionado y tarjetas de acceso, sin ascensores y con Wi-Fi generalmente limitado al vestíbulo o las áreas de la piscina. Las opiniones sobre la comida son variadas: las opciones del buffet pueden ser repetitivas o tibias, las reservas para los restaurantes especializados son limitadas y requieren hacer cola, las bebidas son básicas, pero algunos huéspedes elogiaron las pizzas, las tortillas y el atento servicio en la piscina. El acceso a la playa es a través de la propiedad hermana al otro lado de la calle, las tumbonas pueden ser escasas, y la música de día o los espectáculos nocturnos pueden ser fuertes. Espere una estancia sencilla y con buena relación calidad-precio si prioriza la ubicación y el personal amable por encima de las habitaciones modernas y la comida variada.
Instalaciones
Limpieza
Habitaciones
Servicio
Ubicación
Comida
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Se destacan dos áreas de piscina (incluyendo un club en la playa al otro lado de la calle) y actividades, pero las instalaciones se sienten anticuadas; las tumbonas pueden ser escasas, la música puede ser fuerte, el Wi-Fi funciona principalmente en áreas comunes y no hay ascensores.
Reseñas de huéspedes relacionadas
8
Sheri
17 feb 2024
·
Se alojó 9 noches
The pictures on the advertisement for this hotel show pictures of the resort right on the beach. Be aware, there are two resorts, the "Club" and the "Grand". The Club resort is across the street, then you have to enter the property of the grand to be able to get to the beach.
The pictures on the advertisement for this hotel show pictures of the resort right on the beach. Be aware, there are two resorts, the "Club" and the "Grand". The Club resort is across the street, then you have to enter the property of the grand to be able to get to the beach.
8
Barbara
23 feb 2022
·
Se alojó 2 noches
It was very affordable. Although it's older it was clean and bright and right on the busline or taxi's are readily available. Great staff. Covid restrictions are maintained perfectly. The sunset on the beach is beautiful. The pools are great with swim up bars. The buffet is average but it's so much fun to check out all the wonderful restaurants in PTO VALL.
It was very affordable. Although it's older it was clean and bright and right on the busline or taxi's are readily available. Great staff. Covid restrictions are maintained perfectly. The sunset on the beach is beautiful. The pools are great with swim up bars. The buffet is average but it's so much fun to check out all the wonderful restaurants in PTO VALL.
6
Lloyd
6 feb 2025
·
Se alojó 8 noches
The beach and pool on the ocean were fantastic! The service by all staff was excellent, especially our server, Julian at the pool. There are no balconies on the second and third floors of the main guest room building but you might be able to be upgraded (for a fee) to the ocean side building. Breakfast at the one buffet restaurant was quite good and has an omelette station. The a la carte restaurant was good and the burgers and pizza by the pool were decent. We went downtown for dinner. It was a short bus ride ($10 pesos) to downtown, which is nice. The guest rooms are getting a little tired and could use a renovation but overall, a good budget hotel.
The beach and pool on the ocean were fantastic! The service by all staff was excellent, especially our server, Julian at the pool. There are no balconies on the second and third floors of the main guest room building but you might be able to be upgraded (for a fee) to the ocean side building. Breakfast at the one buffet restaurant was quite good and has an omelette station. The a la carte restaurant was good and the burgers and pizza by the pool were decent. We went downtown for dinner. It was a short bus ride ($10 pesos) to downtown, which is nice. The guest rooms are getting a little tired and could use a renovation but overall, a good budget hotel.
8
Marinus
9 feb 2024
·
Se alojó 10 noches
We stayed in this facility for 10 days, and it is our second time coming to this resort. The food was great. The staff were unbelievable. All of the other hotels in the area have some kind of security staff. This hotel does not. Nothing bad happened...so please don't let me scare anyone off. However, there is no one enforcing the rules about people staying in the pools after hours. No one is monitoring the hallways to make sure teenagers, etc. are not screaming and yelling in the hallways. We got a room on the first floor facing the smaller pool. We could just walk out of our patio door...I loved it! Most of the time we did not even lock this door. We had no issues. The waiters are fabulous! They really look after their customers!
We stayed in this facility for 10 days, and it is our second time coming to this resort. The food was great. The staff were unbelievable. All of the other hotels in the area have some kind of security staff. This hotel does not. Nothing bad happened...so please don't let me scare anyone off. However, there is no one enforcing the rules about people staying in the pools after hours. No one is monitoring the hallways to make sure teenagers, etc. are not screaming and yelling in the hallways. We got a room on the first floor facing the smaller pool. We could just walk out of our patio door...I loved it! Most of the time we did not even lock this door. We had no issues. The waiters are fabulous! They really look after their customers!
10
Matthew
17 mar 2025
·
Se alojó 7 noches
Great Property for a smaller resort. You can walk right out the lobby and the beach is about 20 or 30 steps away. I was there March 1st, 2025 for one week. I saw a whale and her baby jumping and splashing around, from my beach lounger. The food was very good authentic Mexican as the resort is full of mainly locals. Not a ton of choices for the food but what they do offer was quite good. All 3 pools were very clean. Staff was very very attentive and did a wonderful job. I was very pleasantly surprised and had a great time resettng myself. Highly recommend for a budget friendly, authetic vacation.
Great Property for a smaller resort. You can walk right out the lobby and the beach is about 20 or 30 steps away. I was there March 1st, 2025 for one week. I saw a whale and her baby jumping and splashing around, from my beach lounger. The food was very good authentic Mexican as the resort is full of mainly locals. Not a ton of choices for the food but what they do offer was quite good. All 3 pools were very clean. Staff was very very attentive and did a wonderful job. I was very pleasantly surprised and had a great time resettng myself. Highly recommend for a budget friendly, authetic vacation.
6
Martina
19 jul 2025
·
Se alojó 5 noches
The pictures were deceiving when we booked. A lot of photo's of the other resort. Rooms are dated, they smell musty most likely from how humid it is so it's understandable that there isn't much they can do about that. There's no mini fridges in rooms. Buffet was just ok, the specialty restaurant you needed to book in advance to eat there. When I booked my room I booked a King bed, when I checked in they were trying to give me two double beds. I told them that is not what I booked, they upgraded me. Pools, and grounds were kept nice. The staff were always kind and friendly. My group stayed for 5 days from June 27th, 2025. They don't mention that there is two resorts and to get to the beach you have to walk across the road to the other resort which isn't a big problem but just know you are not oceanside at this resort. There is no wifi in the rooms. We had wifi in our room but we were on ground level and had a suite that lead out to the pools. Other members of our party had backside hotel rooms on second floors and they had no wifi. There is no elevators, so if you are up on 4th be prepared to carry your luggage up those stairs. Kids ran up and down the halls all hours of the night. Housekeeping was good, they always made sure everything was fresh and changed for us. Our group ended up getting sick, we don't know if it was from the food or water. So just be mindful. You get what you pay for with the price. It's not totally bad, but it's not a higher end resort.
The pictures were deceiving when we booked. A lot of photo's of the other resort. Rooms are dated, they smell musty most likely from how humid it is so it's understandable that there isn't much they can do about that. There's no mini fridges in rooms. Buffet was just ok, the specialty restaurant you needed to book in advance to eat there. When I booked my room I booked a King bed, when I checked in they were trying to give me two double beds. I told them that is not what I booked, they upgraded me. Pools, and grounds were kept nice. The staff were always kind and friendly. My group stayed for 5 days from June 27th, 2025. They don't mention that there is two resorts and to get to the beach you have to walk across the road to the other resort which isn't a big problem but just know you are not oceanside at this resort. There is no wifi in the rooms. We had wifi in our room but we were on ground level and had a suite that lead out to the pools. Other members of our party had backside hotel rooms on second floors and they had no wifi. There is no elevators, so if you are up on 4th be prepared to carry your luggage up those stairs. Kids ran up and down the halls all hours of the night. Housekeeping was good, they always made sure everything was fresh and changed for us. Our group ended up getting sick, we don't know if it was from the food or water. So just be mindful. You get what you pay for with the price. It's not totally bad, but it's not a higher end resort.
8
Anita
3 mar 2025
·
Se alojó 19 noches
My husband & I stayed 19 days, 4th floor 1 bdr suite. The good: 2 bathrooms, amazing water and pressure, staff worked very hard to provide a good experience, Mexican sunset Festival dinner around the pool (oceanside) was incredible!! Such a lot of work by staff to set up, & the dancing stage show was fantastic! Only problem with that- was communication for that event was never highlighted or communicated to guests. Food was very good, pool gorgeous, beach accessible. There are two buildings, main reception one hosted buffet dining, Italian restaurant. Also has a smaller quieter pool with childrens pool. The not so good.. uncomfortable seating - in rooms and main area and all in need of upgrade; no WIfi except in lobby, lighting in living room and dining room suite dim and not enough; lighting in coffee shop also dim; music around the ocean side pool often at times, too loud, Ventilation in rooms also very loud. Shows every night also at same pool, also frequent and for those facing the pool.. loud. Tradeoff: fantastic views and sound of ocean waves. To compare.. we have stayed at Villa D Palmar (beautiful grounds but also dated rooms), Grand Miramar (gorgeous but inaccessible- only by car), and Hotel Mio.. very nice, but restaurant only for breakfast or poolside apps).. So tradeoffs: At the Pelicanos, great location, nice views, 2 pools, good food, great water pressure, comfortable beds and linens & especially really great staff. Bad, no Wifi, dated furniture, loud music.
My husband & I stayed 19 days, 4th floor 1 bdr suite. The good: 2 bathrooms, amazing water and pressure, staff worked very hard to provide a good experience, Mexican sunset Festival dinner around the pool (oceanside) was incredible!! Such a lot of work by staff to set up, & the dancing stage show was fantastic! Only problem with that- was communication for that event was never highlighted or communicated to guests. Food was very good, pool gorgeous, beach accessible. There are two buildings, main reception one hosted buffet dining, Italian restaurant. Also has a smaller quieter pool with childrens pool. The not so good.. uncomfortable seating - in rooms and main area and all in need of upgrade; no WIfi except in lobby, lighting in living room and dining room suite dim and not enough; lighting in coffee shop also dim; music around the ocean side pool often at times, too loud, Ventilation in rooms also very loud. Shows every night also at same pool, also frequent and for those facing the pool.. loud. Tradeoff: fantastic views and sound of ocean waves. To compare.. we have stayed at Villa D Palmar (beautiful grounds but also dated rooms), Grand Miramar (gorgeous but inaccessible- only by car), and Hotel Mio.. very nice, but restaurant only for breakfast or poolside apps).. So tradeoffs: At the Pelicanos, great location, nice views, 2 pools, good food, great water pressure, comfortable beds and linens & especially really great staff. Bad, no Wifi, dated furniture, loud music.
6
Yanamid Adan
3 nov 2024
·
Se alojó 2 noches
No cuenta con elevadores. Los baños se miran viejos y un poco oxidados. Necesitan actualizar los horarios de entrega de toallas. La internet nunca sirvio. Muy mala señal.
No cuenta con elevadores. Los baños se miran viejos y un poco oxidados. Necesitan actualizar los horarios de entrega de toallas. La internet nunca sirvio. Muy mala señal.
8
Nikita Moselle
20 feb 2025
·
Se alojó 7 noches
Great service, very great service. Wifi in the rooms were spotty, that’s the only thing. Plus having only one buffet and one restaurant, we seemed to gravitate to the buffet for omelettes and tacos that would be freshly made. Get up early and claim your chairs by the beach, and be sure you leave a personal item or they will clear it after 45 minutes.
Great service, very great service. Wifi in the rooms were spotty, that’s the only thing. Plus having only one buffet and one restaurant, we seemed to gravitate to the buffet for omelettes and tacos that would be freshly made. Get up early and claim your chairs by the beach, and be sure you leave a personal item or they will clear it after 45 minutes.
8
Sorell
4 feb 2025
·
Se alojó 7 noches
Cons: food was never hot only passably warm. The fish always seemed uncooked. a little bland. Neutral points/Things to consider: no direct beach access but very easy to access with a 1 min walk, no gym, wifi doesnt reach all rooms Pros: staff were great, afternoon oven fire pizza was perfect. my friend was vegetarian and he had lots of options for food. everything else about the facility was good.
Cons: food was never hot only passably warm. The fish always seemed uncooked. a little bland. Neutral points/Things to consider: no direct beach access but very easy to access with a 1 min walk, no gym, wifi doesnt reach all rooms Pros: staff were great, afternoon oven fire pizza was perfect. my friend was vegetarian and he had lots of options for food. everything else about the facility was good.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Algunos elogian el servicio de limpieza, pero muchos informan sobre moho u olores, cucarachas y, ocasionalmente, piscinas sucias, lo que indica estándares inconsistentes.
Reseñas de huéspedes relacionadas
6
Alma Patricia
18 dic 2024
·
Se alojó 6 noches
Room was clean. Daily cleaning was performed . Just getting to the room had a sewer smell. Sewer Smell was there at night too. Not impressed with the all inclusive food. We ate out the entire 6 nights/days. Pool needed to be cleaned.
Room was clean. Daily cleaning was performed . Just getting to the room had a sewer smell. Sewer Smell was there at night too. Not impressed with the all inclusive food. We ate out the entire 6 nights/days. Pool needed to be cleaned.
4
Mariana
18 feb 2025
·
Se alojó 2 noches
El lugar esta agradable dado que tiene acceso a la playa. Sin embargo la habitación estaba sucia y las instalaciones un poco deterioradas
El lugar esta agradable dado que tiene acceso a la playa. Sin embargo la habitación estaba sucia y las instalaciones un poco deterioradas
4
Marley Niko
13 mar 2025
·
Se alojó 4 noches
We got a good deal on this property and that's the only thing that saved out trip. On our first night my sister opened her suitcase after it being in the room for a few hours and there was a cockroach in it which spoiled the rest of the stay. It's as clean as a 3 start hotel can be so don't expect too much. We were able to get chairs every day by the pool which was great but not much in the way of being able to sit in the beach unless you want to sit on your towel and truly I don't know if there would be a penalty for that. The buffet was generally poor but I don't like buffets so maybe it is not bad. Certainly as we got into the weekend it was better but truly heinous on weekdays. Don't plan to eat at the restaurants because you won't be able to get a table. They only let you reserve the morning of, and every day we were told it was full and to try again tomorrow. Again all ok but I've learned some lessons booking all inclusive from this experience. Pictures do not match the aged property and rooms.
We got a good deal on this property and that's the only thing that saved out trip. On our first night my sister opened her suitcase after it being in the room for a few hours and there was a cockroach in it which spoiled the rest of the stay. It's as clean as a 3 start hotel can be so don't expect too much. We were able to get chairs every day by the pool which was great but not much in the way of being able to sit in the beach unless you want to sit on your towel and truly I don't know if there would be a penalty for that. The buffet was generally poor but I don't like buffets so maybe it is not bad. Certainly as we got into the weekend it was better but truly heinous on weekdays. Don't plan to eat at the restaurants because you won't be able to get a table. They only let you reserve the morning of, and every day we were told it was full and to try again tomorrow. Again all ok but I've learned some lessons booking all inclusive from this experience. Pictures do not match the aged property and rooms.
2
Rahim
14 abr 2025
·
Se alojó 10 noches
Stray cats peeing in the pool, wifi does not work in the rooms, overall a terrible experience. Do NOT trust this resort
Stray cats peeing in the pool, wifi does not work in the rooms, overall a terrible experience. Do NOT trust this resort
10
Tiffany Nicole
23 may 2025
·
Se alojó 5 noches
I had so much fun in this resort. Yes it can look alittle outdated the rooms. But that was the least of my worries .I had clean sheets and my room was always left tidy. Me and my husband had a blast. Great food and music and the staff excellent service. Close to the beach. And I felt safe and the resort had great atmosphere. I would come here again.
I had so much fun in this resort. Yes it can look alittle outdated the rooms. But that was the least of my worries .I had clean sheets and my room was always left tidy. Me and my husband had a blast. Great food and music and the staff excellent service. Close to the beach. And I felt safe and the resort had great atmosphere. I would come here again.
8
Luis
31 dic 2024
·
Se alojó 3 noches
Todo es muy bueno y tranquilo, el gran detalle que nos tocó una habitación con varias cucarachas!! ,
Todo es muy bueno y tranquilo, el gran detalle que nos tocó una habitación con varias cucarachas!! ,
2
SAUL
21 dic 2023
·
Se alojó 3 noches
La peor experiencia en un hotel, cucarachas en la habitación, un estado de abandono total, el aire acondicionado muy ruidoso, se escucha todo de las habitaciones contiguas imposible descansar, camas viejas y sucias, la puerta hacia el balcón es un peligro no está bien fijo el cristal, la limpieza es insuficiente, fugas de agua en el baño, sin cortinas completas no hay privacidad, el baño completamente asqueroso. La fotos que muestran al momento de reservar la habitación no corresponden a lo que ofrecen, albercas sucias, servicio del personal insuficiente, la calidad de su bebidas es pésima. Cucarachas por todos lados. En fin el peor hotel que he visitado en mi vida. Mi recomendación es no reservar en este lugar, equivale a tirar el dinero. Terrible
La peor experiencia en un hotel, cucarachas en la habitación, un estado de abandono total, el aire acondicionado muy ruidoso, se escucha todo de las habitaciones contiguas imposible descansar, camas viejas y sucias, la puerta hacia el balcón es un peligro no está bien fijo el cristal, la limpieza es insuficiente, fugas de agua en el baño, sin cortinas completas no hay privacidad, el baño completamente asqueroso. La fotos que muestran al momento de reservar la habitación no corresponden a lo que ofrecen, albercas sucias, servicio del personal insuficiente, la calidad de su bebidas es pésima. Cucarachas por todos lados. En fin el peor hotel que he visitado en mi vida. Mi recomendación es no reservar en este lugar, equivale a tirar el dinero. Terrible
6
María magdalena
5 feb 2025
·
Se alojó 2 noches
Están humedas y hay cucarachas
Están humedas y hay cucarachas
8
Francisco
10 mar 2024
·
Se alojó 4 noches
Clean rooms
Clean rooms
6
Lizbeth
24 mar 2025
·
Se alojó 6 noches
old property , I had to request room change the tub of the rusty bathroom horrible the rusty night table lamps and only the light bulbs , I had no Internet in the room and the music in the Tequila bar very bad the salvageable was the staff who assisted me the accumulated cleaning dirt under the beds
old property , I had to request room change the tub of the rusty bathroom horrible the rusty night table lamps and only the light bulbs , I had no Internet in the room and the music in the Tequila bar very bad the salvageable was the staff who assisted me the accumulated cleaning dirt under the beds
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son anticuadas con problemas de mantenimiento recurrentes (aire acondicionado, fontanería, puertas, accesorios), olores a humedad y ruido para algunos; el Wi-Fi generalmente no está disponible en las habitaciones y no hay ascensores.
Reseñas de huéspedes relacionadas
6
Elise
13 mar 2025
·
Se alojó 7 noches
On our first night we were given the wrong room with two beds instead of one. There was sand all over the floor and some of the lights didn’t work. The bathtub was rusted and water pressure was way to strong the sink would splash back.
On our first night we were given the wrong room with two beds instead of one. There was sand all over the floor and some of the lights didn’t work. The bathtub was rusted and water pressure was way to strong the sink would splash back.
6
Jose Arturo
5 feb 2025
·
Se alojó 3 noches
Las habitaciones son muy viejas, tiene problemas en la regadera que salpica agua por todos lados, LAS HABITACIONES NO TIENEN WI-FI, solamente hay internet en áreas comunes. La comida es buena, las albercas también pero la habitación y el servicio de internet son malos. Honestamente no regresaríamos a ese hotel.
Las habitaciones son muy viejas, tiene problemas en la regadera que salpica agua por todos lados, LAS HABITACIONES NO TIENEN WI-FI, solamente hay internet en áreas comunes. La comida es buena, las albercas también pero la habitación y el servicio de internet son malos. Honestamente no regresaríamos a ese hotel.
2
Claribel
11 jul 2025
·
Se alojó 3 noches
I stayed at this hotel and had an incredibly disappointing experience. The room was excessively humid, which triggered my allergies severely. My throat was constantly itchy, and I had trouble sleeping due to the discomfort. The thermostat was broken, so I had no control over the temperature, and the phone in the room didn’t work either, making it extremely inconvenient to contact the front desk. I spoke to two general managers about the issues. Both assured me they would resolve the situation, but nothing was ever fixed. I asked to be moved to another room, but they denied my request, claiming the hotel was overbooked and no other rooms were available. This was by far the worst hotel experience I’ve had. The lack of accountability, poor maintenance, and disregard for guest comfort were unacceptable. I do not recommend this hotel to anyone.
I stayed at this hotel and had an incredibly disappointing experience. The room was excessively humid, which triggered my allergies severely. My throat was constantly itchy, and I had trouble sleeping due to the discomfort. The thermostat was broken, so I had no control over the temperature, and the phone in the room didn’t work either, making it extremely inconvenient to contact the front desk. I spoke to two general managers about the issues. Both assured me they would resolve the situation, but nothing was ever fixed. I asked to be moved to another room, but they denied my request, claiming the hotel was overbooked and no other rooms were available. This was by far the worst hotel experience I’ve had. The lack of accountability, poor maintenance, and disregard for guest comfort were unacceptable. I do not recommend this hotel to anyone.
6
Scott
4 feb 2024
·
Se alojó 14 noches
Older resort. Could use just a minor overall and fix up of each room. The bones are there, just everything is old/falling apart like the TV, phone, desks, some mattresses are really old, the shower heads should be replaced, the plastic pool chairs, the fake grass at the pool and the broken pool tiles. If you're use to 4-5 star resorts, this is likely not the place for you. The food was surprisly alright. Night time entertainment wasn't good. Primarily a resort for locals. I wouldn't stay here again, but I didn't overly dislike the place. I'm not a picky person though, sunshine is sunshine!
Older resort. Could use just a minor overall and fix up of each room. The bones are there, just everything is old/falling apart like the TV, phone, desks, some mattresses are really old, the shower heads should be replaced, the plastic pool chairs, the fake grass at the pool and the broken pool tiles. If you're use to 4-5 star resorts, this is likely not the place for you. The food was surprisly alright. Night time entertainment wasn't good. Primarily a resort for locals. I wouldn't stay here again, but I didn't overly dislike the place. I'm not a picky person though, sunshine is sunshine!
4
Beatriz
12 ago 2025
·
Se alojó 3 noches
Sus instalaciones están deterioradas, nos tocó una habitación con algunas fallas que reportamos, una cama se ladeaba, no le funcionaban las patas; el drenaje hacía mucho ruido y el inodoro y lavabo se tapaban; las luces de la habitación hacían ruido y al final dejaron de funcionar; no hay conexión al wifi en ella; las tarjetas de acceso fallaron constantemente. La comida estaba aceptable pero el espacio del restaurante es reducido y tuvimos que hacer fila para entrar. El servicio de los trabajadores es con respeto, pero la mayoría no fue muy amable. En general, no me quedaron ganas de volver a este sitio.
Sus instalaciones están deterioradas, nos tocó una habitación con algunas fallas que reportamos, una cama se ladeaba, no le funcionaban las patas; el drenaje hacía mucho ruido y el inodoro y lavabo se tapaban; las luces de la habitación hacían ruido y al final dejaron de funcionar; no hay conexión al wifi en ella; las tarjetas de acceso fallaron constantemente. La comida estaba aceptable pero el espacio del restaurante es reducido y tuvimos que hacer fila para entrar. El servicio de los trabajadores es con respeto, pero la mayoría no fue muy amable. En general, no me quedaron ganas de volver a este sitio.
6
Jorge Alberto
26 abr 2025
·
Se alojó 5 noches
Se siente un poco desactualizado el lugar, la comida no tiene muy buen sazón, lo que es hotdogs, hamburguesas y eso de snack sabe a pura grasa no a lo que son, las bebidas igual no tienen un menú o algo solamente sabor a alguna fruta, el restaurante de reservación sabe un poco mejor pero es complicado encontrar lugar, a todo le falta mucho sazón en general, la gente se roba las sillas de los balcones, las cortinas de la habitación estaban un poco rotas y no se podían cerrar bien, me intentaron abrir la habitación 2 veces en los últimos 2 días de estadía a las 4 de la mañana, en general, pudo haber sido una mejor experiencia, no vuelvo.
Se siente un poco desactualizado el lugar, la comida no tiene muy buen sazón, lo que es hotdogs, hamburguesas y eso de snack sabe a pura grasa no a lo que son, las bebidas igual no tienen un menú o algo solamente sabor a alguna fruta, el restaurante de reservación sabe un poco mejor pero es complicado encontrar lugar, a todo le falta mucho sazón en general, la gente se roba las sillas de los balcones, las cortinas de la habitación estaban un poco rotas y no se podían cerrar bien, me intentaron abrir la habitación 2 veces en los últimos 2 días de estadía a las 4 de la mañana, en general, pudo haber sido una mejor experiencia, no vuelvo.
6
Sergio Orta
19 dic 2024
·
Se alojó 3 noches
Las habitaciones demasiado anticuadas y el baño horrible. Tina que es inadecuada para usar. En general la habitacion en malas condiciones
Las habitaciones demasiado anticuadas y el baño horrible. Tina que es inadecuada para usar. En general la habitacion en malas condiciones
6
Martina
19 jul 2025
·
Se alojó 5 noches
The pictures were deceiving when we booked. A lot of photo's of the other resort. Rooms are dated, they smell musty most likely from how humid it is so it's understandable that there isn't much they can do about that. There's no mini fridges in rooms. Buffet was just ok, the specialty restaurant you needed to book in advance to eat there. When I booked my room I booked a King bed, when I checked in they were trying to give me two double beds. I told them that is not what I booked, they upgraded me. Pools, and grounds were kept nice. The staff were always kind and friendly. My group stayed for 5 days from June 27th, 2025. They don't mention that there is two resorts and to get to the beach you have to walk across the road to the other resort which isn't a big problem but just know you are not oceanside at this resort. There is no wifi in the rooms. We had wifi in our room but we were on ground level and had a suite that lead out to the pools. Other members of our party had backside hotel rooms on second floors and they had no wifi. There is no elevators, so if you are up on 4th be prepared to carry your luggage up those stairs. Kids ran up and down the halls all hours of the night. Housekeeping was good, they always made sure everything was fresh and changed for us. Our group ended up getting sick, we don't know if it was from the food or water. So just be mindful. You get what you pay for with the price. It's not totally bad, but it's not a higher end resort.
The pictures were deceiving when we booked. A lot of photo's of the other resort. Rooms are dated, they smell musty most likely from how humid it is so it's understandable that there isn't much they can do about that. There's no mini fridges in rooms. Buffet was just ok, the specialty restaurant you needed to book in advance to eat there. When I booked my room I booked a King bed, when I checked in they were trying to give me two double beds. I told them that is not what I booked, they upgraded me. Pools, and grounds were kept nice. The staff were always kind and friendly. My group stayed for 5 days from June 27th, 2025. They don't mention that there is two resorts and to get to the beach you have to walk across the road to the other resort which isn't a big problem but just know you are not oceanside at this resort. There is no wifi in the rooms. We had wifi in our room but we were on ground level and had a suite that lead out to the pools. Other members of our party had backside hotel rooms on second floors and they had no wifi. There is no elevators, so if you are up on 4th be prepared to carry your luggage up those stairs. Kids ran up and down the halls all hours of the night. Housekeeping was good, they always made sure everything was fresh and changed for us. Our group ended up getting sick, we don't know if it was from the food or water. So just be mindful. You get what you pay for with the price. It's not totally bad, but it's not a higher end resort.
6
carolina
18 jun 2025
·
Se alojó 5 noches
The rooms are super outdated. There is no rooms with Ocean views. You have to walk five minutes to the beach.
The rooms are super outdated. There is no rooms with Ocean views. You have to walk five minutes to the beach.
6
Rita Jayne
8 feb 2025
·
Se alojó 3 noches
The staff was incredibly friendly and efficient. My room was another story. I requested a balcony but did not have a room with a balcony until we further negotiated one. The room next to us played ridiculously loud music early morning and evening, but that really wasn't the resort's fault.my room was a long distance from the beach. Overall, the staff was the best part of the stay
The staff was incredibly friendly and efficient. My room was another story. I requested a balcony but did not have a room with a balcony until we further negotiated one. The room next to us played ridiculously loud music early morning and evening, but that really wasn't the resort's fault.my room was a long distance from the beach. Overall, the staff was the best part of the stay
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
Muchos huéspedes destacan al personal amable y trabajador y al atento servicio en la piscina, pero las interacciones en la recepción pueden ser desorganizadas o poco útiles, con información limitada al realizar el check-in y problemas ocasionales con la asignación de habitaciones o el seguimiento.
Reseñas de huéspedes relacionadas
8
Mary Lou
8 mar 2025
·
Se alojó 4 noches
The staff were especially friendly and helpful.
The staff were especially friendly and helpful.
8
Javo
24 abr 2025
·
Se alojó 3 noches
En lo ge eral bien, solo las almuada estaban muy duras y el teléfono de la habitación no servía y lo reporte dos veces a recepción y no lo arreglaron, alberca de buen tamaño y el buffet le falto variedad pero disfrute de la estancia
En lo ge eral bien, solo las almuada estaban muy duras y el teléfono de la habitación no servía y lo reporte dos veces a recepción y no lo arreglaron, alberca de buen tamaño y el buffet le falto variedad pero disfrute de la estancia
10
Kathleen M
13 jun 2025
·
Se alojó 7 noches
First off I have to say this review is going to be long. I came to the resort with my husband and two adult children. We stayed 7 nights and it was fantastic. Victor the front desk supervisor was kind and friendly and when we had an issue with our room he helped us get a new one. He made us feel comfortable and he was a wonderful kind man. Mauricio and Juan both work at the front desk and we're extremely helpful informative and all around just fantastic. We had two dinners at the reservation only restaurant where we met Carlos and Antonio. Talk about welcoming friendly people. We had great food, good conversation and they made us laugh. What a great experience. In the morning we had Raul often as our breakfast waiter, he was so helpful and kind, I don't think we could have been better taken care of anywhere else. In our first room we had Araceli as a house keeper and boy did she make our rooms comfy. In our second room we had Esther and she made sure I had all the coffee I needed and kept our room beautiful. We've been to Mexico multiple times and I have to say this is the best service we've ever had. The food all around was delicious the staff was amazing and the beach is right out the front door. The drinks were flowing and I highly recommend the bloody Marys at the pool bars. These guys know how to make you feel at home. We had massages and pedicures and a facial when we stayed also. If you want an amazing massage ask for Miss Linda or Angelica.
First off I have to say this review is going to be long. I came to the resort with my husband and two adult children. We stayed 7 nights and it was fantastic. Victor the front desk supervisor was kind and friendly and when we had an issue with our room he helped us get a new one. He made us feel comfortable and he was a wonderful kind man. Mauricio and Juan both work at the front desk and we're extremely helpful informative and all around just fantastic. We had two dinners at the reservation only restaurant where we met Carlos and Antonio. Talk about welcoming friendly people. We had great food, good conversation and they made us laugh. What a great experience. In the morning we had Raul often as our breakfast waiter, he was so helpful and kind, I don't think we could have been better taken care of anywhere else. In our first room we had Araceli as a house keeper and boy did she make our rooms comfy. In our second room we had Esther and she made sure I had all the coffee I needed and kept our room beautiful. We've been to Mexico multiple times and I have to say this is the best service we've ever had. The food all around was delicious the staff was amazing and the beach is right out the front door. The drinks were flowing and I highly recommend the bloody Marys at the pool bars. These guys know how to make you feel at home. We had massages and pedicures and a facial when we stayed also. If you want an amazing massage ask for Miss Linda or Angelica.
4
Ernesto
30 ago 2024
·
Se alojó 2 noches
No volvería a ir, ya que vario de su personal es grosero y no hay posibilidad de por lo menos ver la playa en la noche
No volvería a ir, ya que vario de su personal es grosero y no hay posibilidad de por lo menos ver la playa en la noche
10
Luz
15 feb 2025
·
Se alojó 3 noches
Personal muy atento
Personal muy atento
8
Norma
12 sept 2025
·
Se alojó 3 noches
Nos hospedamos 4 días en el hotel, encontramos una oferta del 50% así que estuvo excelente por el precio que pagamos. El personal en general fue muy amable, solamente en el restaurante de especialidades (italiano), nos atendieron con mucha prisa. No tiene elevador, yo estaba lastimada de la rodilla y me cambiaron al primer piso sin problema, solamente la regadera está dentro de la tina y un poco más alto que el piso, en el cuarto que nos tocó, así que no lo recomendaría para alguien con problemas de movilidad.
Nos hospedamos 4 días en el hotel, encontramos una oferta del 50% así que estuvo excelente por el precio que pagamos. El personal en general fue muy amable, solamente en el restaurante de especialidades (italiano), nos atendieron con mucha prisa. No tiene elevador, yo estaba lastimada de la rodilla y me cambiaron al primer piso sin problema, solamente la regadera está dentro de la tina y un poco más alto que el piso, en el cuarto que nos tocó, así que no lo recomendaría para alguien con problemas de movilidad.
2
Katie
4 ene 2025
·
Se alojó 1 noche
When we arrived to the club we were told they did not have a room available for us. They accommodated us at the Grand which was a 10min walk with all our luggage on busy streets and unpaved walkways. When we got to the grand they provided us with a suite on the 1st floor. When we walked in, the smell of mold was so potent we couldn’t stay as my throat instantly got sore and started coughing uncontrollably so we called and they accommodated us to another floor. Upon checkout the front staff were so rude and told us all these concerns should have been brought to her (the managers) attention.. great maybe let your own staff know to bring all concerns to the manager .. not your paying guests. Beach chairs are limited and people reserve them far in advance Overall poor communication and unorganized terrible service
When we arrived to the club we were told they did not have a room available for us. They accommodated us at the Grand which was a 10min walk with all our luggage on busy streets and unpaved walkways. When we got to the grand they provided us with a suite on the 1st floor. When we walked in, the smell of mold was so potent we couldn’t stay as my throat instantly got sore and started coughing uncontrollably so we called and they accommodated us to another floor. Upon checkout the front staff were so rude and told us all these concerns should have been brought to her (the managers) attention.. great maybe let your own staff know to bring all concerns to the manager .. not your paying guests. Beach chairs are limited and people reserve them far in advance Overall poor communication and unorganized terrible service
10
Edna Paola
19 feb 2023
·
Se alojó 2 noches
Es un excelente complejo y el personal muy atento. Solo tengo una observación y punto de mejora. En mi caso al llegar a hacer check in no sé me explicó lo que incluía mi brazalete, tampoco me dijeron cómo estaban los horarios de servicio de restaurante y tampoco lo que se podía realizar en el complejo, cómo en dónde se hubicaban las albercas, el área de niños nada. Tuve que estar preguntando y al hacer check out un señor nos dijo que con el brazalete podía permanecer hasta después de la comida, lo cual de haberlo sabido desde mi llegada lo hubiera hecho, entregando la habitación claro a las 11 pero hubiera disfrutado más con mi familia y no hubiera privado a mis hijos salirse pronto de la alberca
Es un excelente complejo y el personal muy atento. Solo tengo una observación y punto de mejora. En mi caso al llegar a hacer check in no sé me explicó lo que incluía mi brazalete, tampoco me dijeron cómo estaban los horarios de servicio de restaurante y tampoco lo que se podía realizar en el complejo, cómo en dónde se hubicaban las albercas, el área de niños nada. Tuve que estar preguntando y al hacer check out un señor nos dijo que con el brazalete podía permanecer hasta después de la comida, lo cual de haberlo sabido desde mi llegada lo hubiera hecho, entregando la habitación claro a las 11 pero hubiera disfrutado más con mi familia y no hubiera privado a mis hijos salirse pronto de la alberca
10
Nancy
24 ene 2025
·
Se alojó 3 noches
They originally checked us into a room with 2 double beds. The next morning I went to the front desk as we had booked a one bedroom suite Victor moved us to an ocean view suite which was lovely He also gave us extended checkout and some wine and upgraded our all inclusive meal plan. Victor was wonderful. So our stay ended being very very nice.
They originally checked us into a room with 2 double beds. The next morning I went to the front desk as we had booked a one bedroom suite Victor moved us to an ocean view suite which was lovely He also gave us extended checkout and some wine and upgraded our all inclusive meal plan. Victor was wonderful. So our stay ended being very very nice.
6
Elena
28 ene 2025
·
Se alojó 4 noches
I’ve stayed there 4 nights in January, after housekeeper came to clean my room he/she stole $100 from my purse. I did report this to the reception but nothing was done. Absolutely nothing. They said they “didn’t find $100”. It was very unexpected and disappointing because I was there for my birthday and did plan to spend cash that I had with me. Be very careful if you’re going to stay there put everything valuable in a seyf. They didn’t even say sorry to me. Also overcharged on a shuttle service do not order it through them! I’m very disappointed about the fact that they steal
I’ve stayed there 4 nights in January, after housekeeper came to clean my room he/she stole $100 from my purse. I did report this to the reception but nothing was done. Absolutely nothing. They said they “didn’t find $100”. It was very unexpected and disappointing because I was there for my birthday and did plan to spend cash that I had with me. Be very careful if you’re going to stay there put everything valuable in a seyf. They didn’t even say sorry to me. Also overcharged on a shuttle service do not order it through them! I’m very disappointed about the fact that they steal
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Conveniente para la playa (acceso a través de la propiedad hermana), autobuses, el Malecón y el aeropuerto; zona concurrida con tiendas y restaurantes cerca.
Reseñas de huéspedes relacionadas
8
Kenneth
7 mar 2025
·
Se alojó 7 noches
This is a great resort. The food was good and the location is walkable to the Malecon. The bathrooms in the rooms and in common areas need updating. There are 4 floors (100 steps) and no elevators. The 4th floor penthouse is large and the balcony is huge with table, chairs, and 2 loungers. The staff are awesome! I would stay again.
This is a great resort. The food was good and the location is walkable to the Malecon. The bathrooms in the rooms and in common areas need updating. There are 4 floors (100 steps) and no elevators. The 4th floor penthouse is large and the balcony is huge with table, chairs, and 2 loungers. The staff are awesome! I would stay again.
8
Anton
6 abr 2025
·
Se alojó 3 noches
Food is ok, but far away from delicious, nice pool near the beach
Food is ok, but far away from delicious, nice pool near the beach
8
Sheri
17 feb 2024
·
Se alojó 9 noches
The pictures on the advertisement for this hotel show pictures of the resort right on the beach. Be aware, there are two resorts, the "Club" and the "Grand". The Club resort is across the street, then you have to enter the property of the grand to be able to get to the beach.
The pictures on the advertisement for this hotel show pictures of the resort right on the beach. Be aware, there are two resorts, the "Club" and the "Grand". The Club resort is across the street, then you have to enter the property of the grand to be able to get to the beach.
2
Dina
31 oct 2025
·
Se alojó 11 noches
This hotel is old small and dirty. Pool’s dirty small. Walking distance to the beach. No food options. Don’t waste your money. Hotel for locals only
This hotel is old small and dirty. Pool’s dirty small. Walking distance to the beach. No food options. Don’t waste your money. Hotel for locals only
10
Matthew
17 mar 2025
·
Se alojó 7 noches
Great Property for a smaller resort. You can walk right out the lobby and the beach is about 20 or 30 steps away. I was there March 1st, 2025 for one week. I saw a whale and her baby jumping and splashing around, from my beach lounger. The food was very good authentic Mexican as the resort is full of mainly locals. Not a ton of choices for the food but what they do offer was quite good. All 3 pools were very clean. Staff was very very attentive and did a wonderful job. I was very pleasantly surprised and had a great time resettng myself. Highly recommend for a budget friendly, authetic vacation.
Great Property for a smaller resort. You can walk right out the lobby and the beach is about 20 or 30 steps away. I was there March 1st, 2025 for one week. I saw a whale and her baby jumping and splashing around, from my beach lounger. The food was very good authentic Mexican as the resort is full of mainly locals. Not a ton of choices for the food but what they do offer was quite good. All 3 pools were very clean. Staff was very very attentive and did a wonderful job. I was very pleasantly surprised and had a great time resettng myself. Highly recommend for a budget friendly, authetic vacation.
10
Gagandeep Singh
28 mar 2025
·
Se alojó 5 noches
I like the property it’s very convenient to go any where even close to airport and city. And both malls.
I like the property it’s very convenient to go any where even close to airport and city. And both malls.
8
Clifton
3 mar 2025
·
Se alojó 10 noches
We stayed in the older part of the resort, which was good as it is by the beach. However, the room was out dated but that really didn’t matter to us. Thought it was a good deal for the all inclusive. Enjoyed our time there.
We stayed in the older part of the resort, which was good as it is by the beach. However, the room was out dated but that really didn’t matter to us. Thought it was a good deal for the all inclusive. Enjoyed our time there.
6
Steve Michael Kootenay
8 ene 2024
·
Se alojó 8 noches
This is a basic and clean hotel right in the boulevard with easy access to transit, Ubers or walking. Tons of amenities surround the plaza. The food is okay, but there is not a large selection. The housekeepers did a great job every day and if you needed anything extra it was brought to the room quickly. The beach is nice and a short walk across the street and up a path. Descent hotel for a descent price.
This is a basic and clean hotel right in the boulevard with easy access to transit, Ubers or walking. Tons of amenities surround the plaza. The food is okay, but there is not a large selection. The housekeepers did a great job every day and if you needed anything extra it was brought to the room quickly. The beach is nice and a short walk across the street and up a path. Descent hotel for a descent price.
8
michael kevin
14 feb 2024
·
Se alojó 10 noches
this property is old and lacks many amenities of newer resorts. the food was good in flavour but repetitive and simple. We did enjoy the stay. this hotel has a similar name as a nearby property so in face we intended the other one. between the two is a huge 20 story hotel partly under construction. It was the subject of the usual point share (time share by a different name) sales pitch which we did not participate. The included alcohol was mostly base quality and as a family oriented resort I suppose reduced the rowdiness. While it was priced about right for the age of the resort I would have like to see a fridge and furniture that was not also threadbare. All in all I am guessing that once the new towers are completed that there may be some demolition coming. The location was good and we walk a lot so about 4 K north of the malecon and near the same south of the marina. We took buses and returned by cab. Unrelated to this resort, Cabs are reasonable for the most part and even the airport is only a 150 peso drive. That said the Official transportation provider at the airport got us with a 650 peso fare to the hotel. Always ask and if you can figure out how to get off the airport property cabs are cheaper to local hotels in the Hotel Zone. We never had any problem with cabs and 4 people except at the airport where they only load 3 in a cab and 4 in mini vans.
this property is old and lacks many amenities of newer resorts. the food was good in flavour but repetitive and simple. We did enjoy the stay. this hotel has a similar name as a nearby property so in face we intended the other one. between the two is a huge 20 story hotel partly under construction. It was the subject of the usual point share (time share by a different name) sales pitch which we did not participate. The included alcohol was mostly base quality and as a family oriented resort I suppose reduced the rowdiness. While it was priced about right for the age of the resort I would have like to see a fridge and furniture that was not also threadbare. All in all I am guessing that once the new towers are completed that there may be some demolition coming. The location was good and we walk a lot so about 4 K north of the malecon and near the same south of the marina. We took buses and returned by cab. Unrelated to this resort, Cabs are reasonable for the most part and even the airport is only a 150 peso drive. That said the Official transportation provider at the airport got us with a 650 peso fare to the hotel. Always ask and if you can figure out how to get off the airport property cabs are cheaper to local hotels in the Hotel Zone. We never had any problem with cabs and 4 people except at the airport where they only load 3 in a cab and 4 in mini vans.
8
JUDITH
17 mar 2025
·
Se alojó 3 noches
beach front, nice staff
beach front, nice staff
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Las opiniones son variadas: el buffet puede ser repetitivo o tibio y la cena en los restaurantes especializados requiere reservas anticipadas y colas, pero algunos elogian platos como tortillas, pizza y tacos y el atento servicio en la piscina.
Reseñas de huéspedes relacionadas
6
Mishell
27 jun 2025
·
Se alojó 4 noches
The property itself is pretty good for the price. The food options are limited for breakfast, lunch and dinner and many times the same food is offered at all three meals. The pools are decent. Staff is friendly. We did have a planned power outage however the hotel staff let us know ahead of time. The Tequila bar is boring however. If you are looking to party this is probably not the best place. For the Carouse restaurant which is reservation only, make sure you are there right at 7am to make the reservation. This is a decent experience, three course dinner however don’t get the later reservations because they run out of some dishes.
The property itself is pretty good for the price. The food options are limited for breakfast, lunch and dinner and many times the same food is offered at all three meals. The pools are decent. Staff is friendly. We did have a planned power outage however the hotel staff let us know ahead of time. The Tequila bar is boring however. If you are looking to party this is probably not the best place. For the Carouse restaurant which is reservation only, make sure you are there right at 7am to make the reservation. This is a decent experience, three course dinner however don’t get the later reservations because they run out of some dishes.
8
Said
23 oct 2025
·
Se alojó 6 noches
En general es muy buen lugar para hospedarse, el único detalle creo que sería la comida, es buena no lo niego pero es repetitiva, no hay mucha variedad. De ahí en más todo estuvo muy bien, las instalaciones bien, la playa bien, las albercas muy bien, las bebidas super bien.
En general es muy buen lugar para hospedarse, el único detalle creo que sería la comida, es buena no lo niego pero es repetitiva, no hay mucha variedad. De ahí en más todo estuvo muy bien, las instalaciones bien, la playa bien, las albercas muy bien, las bebidas super bien.
8
Erin
17 mar 2025
·
Se alojó 9 noches
The pools beach and staff are great. The restaurant portions are small and buffet was basic but good.
The pools beach and staff are great. The restaurant portions are small and buffet was basic but good.
4
Marley Niko
13 mar 2025
·
Se alojó 4 noches
We got a good deal on this property and that's the only thing that saved out trip. On our first night my sister opened her suitcase after it being in the room for a few hours and there was a cockroach in it which spoiled the rest of the stay. It's as clean as a 3 start hotel can be so don't expect too much. We were able to get chairs every day by the pool which was great but not much in the way of being able to sit in the beach unless you want to sit on your towel and truly I don't know if there would be a penalty for that. The buffet was generally poor but I don't like buffets so maybe it is not bad. Certainly as we got into the weekend it was better but truly heinous on weekdays. Don't plan to eat at the restaurants because you won't be able to get a table. They only let you reserve the morning of, and every day we were told it was full and to try again tomorrow. Again all ok but I've learned some lessons booking all inclusive from this experience. Pictures do not match the aged property and rooms.
We got a good deal on this property and that's the only thing that saved out trip. On our first night my sister opened her suitcase after it being in the room for a few hours and there was a cockroach in it which spoiled the rest of the stay. It's as clean as a 3 start hotel can be so don't expect too much. We were able to get chairs every day by the pool which was great but not much in the way of being able to sit in the beach unless you want to sit on your towel and truly I don't know if there would be a penalty for that. The buffet was generally poor but I don't like buffets so maybe it is not bad. Certainly as we got into the weekend it was better but truly heinous on weekdays. Don't plan to eat at the restaurants because you won't be able to get a table. They only let you reserve the morning of, and every day we were told it was full and to try again tomorrow. Again all ok but I've learned some lessons booking all inclusive from this experience. Pictures do not match the aged property and rooms.
6
Jesús Alberto
30 jul 2025
·
Se alojó 4 noches
Dejó mucho que desear la comida, deberían de tener por lo menos otros restaurante y más variedad en los platillos tanto en el desayuno, comida cena, y los tacos dejan mucho que desea
Dejó mucho que desear la comida, deberían de tener por lo menos otros restaurante y más variedad en los platillos tanto en el desayuno, comida cena, y los tacos dejan mucho que desea
6
Sandra
17 mar 2023
·
Se alojó 4 noches
Su ubicación Lo que no me gusto es que eran muchas personas y para comer en ocasiones debía esperarse turno, el restaurante la atención muy breve de una hora Hablan de medio ambiente pero usan todo el tiempo desechables, lo cual es más dañino que lavar una tohalla
Su ubicación Lo que no me gusto es que eran muchas personas y para comer en ocasiones debía esperarse turno, el restaurante la atención muy breve de una hora Hablan de medio ambiente pero usan todo el tiempo desechables, lo cual es más dañino que lavar una tohalla
8
Nikita Moselle
20 feb 2025
·
Se alojó 7 noches
Great service, very great service. Wifi in the rooms were spotty, that’s the only thing. Plus having only one buffet and one restaurant, we seemed to gravitate to the buffet for omelettes and tacos that would be freshly made. Get up early and claim your chairs by the beach, and be sure you leave a personal item or they will clear it after 45 minutes.
Great service, very great service. Wifi in the rooms were spotty, that’s the only thing. Plus having only one buffet and one restaurant, we seemed to gravitate to the buffet for omelettes and tacos that would be freshly made. Get up early and claim your chairs by the beach, and be sure you leave a personal item or they will clear it after 45 minutes.
8
Sorell
4 feb 2025
·
Se alojó 7 noches
Cons: food was never hot only passably warm. The fish always seemed uncooked. a little bland. Neutral points/Things to consider: no direct beach access but very easy to access with a 1 min walk, no gym, wifi doesnt reach all rooms Pros: staff were great, afternoon oven fire pizza was perfect. my friend was vegetarian and he had lots of options for food. everything else about the facility was good.
Cons: food was never hot only passably warm. The fish always seemed uncooked. a little bland. Neutral points/Things to consider: no direct beach access but very easy to access with a 1 min walk, no gym, wifi doesnt reach all rooms Pros: staff were great, afternoon oven fire pizza was perfect. my friend was vegetarian and he had lots of options for food. everything else about the facility was good.
4
Karen
13 oct 2025
·
Se alojó 2 noches
Estuvo bien, únicamente un par de comentarios, la comida muy pocas opciones en general para el buffet, increíblemente en pleno 2025 y el WiFi solo funcionaba en el lobby.
Estuvo bien, únicamente un par de comentarios, la comida muy pocas opciones en general para el buffet, increíblemente en pleno 2025 y el WiFi solo funcionaba en el lobby.
8
Melinda R
25 mar 2025
·
Se alojó 7 noches
I really enjoyed this resort! For three stars the food was good, rooms simple but clean, service was great especially around the pool! The guys were very friendly, attentive, bringing drinks and food and making you feel welcomed. Shout out to Julian!
I really enjoyed this resort! For three stars the food was good, rooms simple but clean, service was great especially around the pool! The guys were very friendly, attentive, bringing drinks and food and making you feel welcomed. Shout out to Julian!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Ricardo
25 ago 2026
·
Se alojó 2 noches
Buena ubicación. Personal muy amable. Comida muy buena.
Buena ubicación. Personal muy amable. Comida muy buena.
4
Edgar
5 ago 2026
·
Se alojó 3 noches
La verdad esperaba mejores instalaciones, muy sucias la tv no servía se veía morada, no solucionaron, el cuarto tenía cucarachas, la comida no estaba muy rica, el wifi no llegaba a la habitación, la playa sucia, la alberca con basura, las bebidas nada sabrosas, que pena que esté tan descuidado, animadores y talleres pedimos, y su disque eventos muy malos
La verdad esperaba mejores instalaciones, muy sucias la tv no servía se veía morada, no solucionaron, el cuarto tenía cucarachas, la comida no estaba muy rica, el wifi no llegaba a la habitación, la playa sucia, la alberca con basura, las bebidas nada sabrosas, que pena que esté tan descuidado, animadores y talleres pedimos, y su disque eventos muy malos
2
Blanca
3 jul 2026
·
Se alojó 2 noches
Que me gustó solo la comida y albercas, que no me gustó las habitaciones estan muy descuidadas , la mayoría del personal tiene pesima sctitud de todo te dan un .pero pero sus cajas de seguridad viejisimos , con caras todo el tiempo
Que me gustó solo la comida y albercas, que no me gustó las habitaciones estan muy descuidadas , la mayoría del personal tiene pesima sctitud de todo te dan un .pero pero sus cajas de seguridad viejisimos , con caras todo el tiempo
4
Camila
29 jun 2026
·
Se alojó 3 noches
La resolución del personal de atención no fue aceptable, Rentamos 8 habitaciones y algunas de ellas las Pedí con 2 camas matrimoniales y por decisión y criterio de ellos nos dieron cama king size, con el argumento de que no garantizan que lo que se renta en hoteles.com se tenga, ya que tenian mucha gente. No hay elevador y si es fastidioso estar subiendo y bajando cuando estas en un cuarto o quinto piso. El check in y check out es muy tedioso ya que lo hacen muy lento, no hay organización lógica. El internet solo hay en áreas comunes. No hay en habitaciones (nunca lo usé). Para extranjeros creo que esto no sirve. La cena especial que ofrecen, nunca nos pudimos anotar... nos preguntaban que cuantas personas eramos y deciamos que 18, y decian que no tenian cupo. Que si queriamos nos anotaramos a las 7am,.. y a las 7am decian que no. El menú del buffet no es variado, no hubo algo que dijera que estuvo "super".
La resolución del personal de atención no fue aceptable, Rentamos 8 habitaciones y algunas de ellas las Pedí con 2 camas matrimoniales y por decisión y criterio de ellos nos dieron cama king size, con el argumento de que no garantizan que lo que se renta en hoteles.com se tenga, ya que tenian mucha gente. No hay elevador y si es fastidioso estar subiendo y bajando cuando estas en un cuarto o quinto piso. El check in y check out es muy tedioso ya que lo hacen muy lento, no hay organización lógica. El internet solo hay en áreas comunes. No hay en habitaciones (nunca lo usé). Para extranjeros creo que esto no sirve. La cena especial que ofrecen, nunca nos pudimos anotar... nos preguntaban que cuantas personas eramos y deciamos que 18, y decian que no tenian cupo. Que si queriamos nos anotaramos a las 7am,.. y a las 7am decian que no. El menú del buffet no es variado, no hubo algo que dijera que estuvo "super".
4
Jesus Alberto
29 jun 2026
·
Se alojó 3 noches
La resolución del personal de atención no fue aceptable, Rentamos 8 habitaciones y algunas de ellas las Pedí con 2 camas matrimoniales y por decisión y criterio de ellos nos dieron cama king size, con el argumento de que no garantizan que lo que se renta en hoteles.com se tenga, ya que tenian mucha gente. No hay elevador y si es fastidioso estar subiendo y bajando cuando estas en un cuarto o quinto piso. El check in y check out es muy tedioso ya que lo hacen muy lento, no hay organización lógica. El internet solo hay en áreas comunes. No hay en habitaciones (nunca lo usé). Para extranjeros creo que esto no sirve. La cena especial que ofrecen, nunca nos pudimos anotar... nos preguntaban que cuantas personas eramos y deciamos que 18, y decian que no tenian cupo. Que si queriamos nos anotaramos a las 7am,.. y a las 7am decian que no. El menú del buffet no es variado, no hubo algo que dijera que estuvo "super". Afuera de recepción, como que ponen las bolsas de lo que tiran del buffet, ya que hay un olor muy desagradable.
La resolución del personal de atención no fue aceptable, Rentamos 8 habitaciones y algunas de ellas las Pedí con 2 camas matrimoniales y por decisión y criterio de ellos nos dieron cama king size, con el argumento de que no garantizan que lo que se renta en hoteles.com se tenga, ya que tenian mucha gente. No hay elevador y si es fastidioso estar subiendo y bajando cuando estas en un cuarto o quinto piso. El check in y check out es muy tedioso ya que lo hacen muy lento, no hay organización lógica. El internet solo hay en áreas comunes. No hay en habitaciones (nunca lo usé). Para extranjeros creo que esto no sirve. La cena especial que ofrecen, nunca nos pudimos anotar... nos preguntaban que cuantas personas eramos y deciamos que 18, y decian que no tenian cupo. Que si queriamos nos anotaramos a las 7am,.. y a las 7am decian que no. El menú del buffet no es variado, no hubo algo que dijera que estuvo "super". Afuera de recepción, como que ponen las bolsas de lo que tiran del buffet, ya que hay un olor muy desagradable.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Entrada
Salida
De 16:00 a 00:00
Antes de la(s) 11:00
Interesante
Políticas e información adicionales sobre esta propiedad.
Extras opcionales
Servicios adicionales de pago que puedes solicitar.
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-19: 162.4449800604248USD
- 2026-10-20: 162.4449800604248USD
- 2026-10-21: 161.64904860089112USD
- 2026-10-22: 161.40130687249757USD
- 2026-10-23: 160.69648661621093USD
- 2026-10-24: 161.02623869165038USD
- 2026-10-25: 155.05802720715332USD
- 2026-10-26: 154.91027514886474USD
- 2026-10-27: 154.91027514886474USD
- 2026-10-28: 154.91027514886474USD
- 2026-10-29: 161.7356093760376USD
- 2026-10-30: 160.319588USD
- 2026-10-31: 159.90738079882811USD
- 2026-11-01: 165.90390415740967USD
- 2026-11-02: 167.902739574646USD
- 2026-11-03: 165.90390415740967USD
- 2026-11-04: 167.65215810540772USD
- 2026-11-05: 173.08547189874267USD
- 2026-11-06: 173.08547189874267USD
- 2026-11-07: 171.9004275159912USD
- 2026-11-08: 167.41054063739014USD
- 2026-11-09: 165.90390415740967USD
- 2026-11-10: 167.902739574646USD
- 2026-11-11: 169.53865269055177USD
- 2026-11-12: 167.902739574646USD
- 2026-11-13: 248.27835387884522USD
- 2026-11-14: 244.85817684820557USD
- 2026-11-15: 248.27835387884522USD
- 2026-11-16: 167.41054063739014USD
- 2026-11-17: 169.82883656976318USD
- 2026-11-18: 164.90448644879152USD
- 2026-11-19: 170.90100980737304USD
- 2026-11-20: 170.90100980737304USD
- 2026-11-21: 170.90100980737304USD
- 2026-11-22: 164.90448644879152USD
- 2026-11-23: 165.90390415740967USD
- 2026-11-24: 164.90448644879152USD
- 2026-11-25: 165.90390415740967USD
- 2026-11-26: 170.90100980737304USD
- 2026-11-27: 170.90100980737304USD
- 2026-11-28: 170.90100980737304USD
- 2026-11-29: 165.90390415740967USD
- 2026-11-30: 164.90448644879152USD
- 2026-12-01: 165.90390415740967USD
- 2026-12-02: 164.90448644879152USD
- 2026-12-03: 170.90100980737304USD
- 2026-12-04: 170.90100980737304USD
- 2026-12-05: 170.90100980737304USD
- 2026-12-06: 164.90448644879152USD
- 2026-12-07: 165.90390415740967USD
- 2026-12-08: 164.90448644879152USD
- 2026-12-09: 170.90100980737304USD
- 2026-12-10: 170.90100980737304USD
- 2026-12-11: 170.90100980737304USD
- 2026-12-12: 170.90100980737304USD
- 2026-12-13: 165.90390415740967USD
- 2026-12-14: 164.90448644879152USD
- 2026-12-15: 165.90390415740967USD
- 2026-12-16: 164.90448644879152USD
- 2026-12-17: 170.90100980737304USD
- 2026-12-18: 170.90100980737304USD
- 2026-12-19: 170.90100980737304USD
Ponte en contacto con el alojamiento a través de los datos que figuran en la confirmación de reserva al menos 72 horas antes de la llegada para organizar el registro de entrada. Si tienes previsto llegar después de las 00:00, ponte en contacto con el alojamiento con antelación a través de los datos que figuran en la confirmación de reserva. Los huéspedes deben ponerse en contacto con el alojamiento con antelación para recibir las instrucciones de entrada. El personal de recepción les estará esperando a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Este alojamiento se reserva el derecho a efectuar una autorización de la tarjeta de crédito del huésped previa a la llegada.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
- La política del alojamiento estipula no aceptar reservas de grupos para celebrar eventos como, por ejemplo, despedidas de soltero.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas).
- El aparcamiento tiene un límite de altura.
- Depósito por mascotas: 2000 MXN por estancia.
- Mascotas: 650 MXN por mascota, por noche más cargo único de 500 MXN por limpieza
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Servicio de habitaciones
Mostrador turístico
Servicio de tintorería
Servicios
Mostrador turístico
Servicio de tintorería
Guardería infantil/Niñera
Servicio de limpieza
Cambio de divisas
Caja fuerte
Cajero automático
Consigna de equipajes
Zona para fumadores
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Servicio de masajes
Solárium
Club infantil
Desayuno en la habitación
Habitación familiar
Beach Sun Loungers
Snack Bar/Deli
Actividades
Piscina
Pistas de tenis
Jardín
Playa (cercana)
Karaoke
Piscina infantil
Piscina al aire libre
Piscina climatizada al aire libre
Música en directo
Evening Entertainment
Pool (Seasonal Outdoor)
Ping pong
Aparcamiento
Aparcamiento
Parking Onsite
Internet
WiFi gratuito