Charlie's El Nido Managed by HII

Hôtel globalement mal entretenu, assez décevant, une fois le hall tout clinquant passé dans les chambres, la réalité est tout autre: meuble de salle de bain, abîmé, chambre avec fenêtre donnant sur les parties communes. Je n’ai pas apprécié le fait qu’ils attribue à ma maman, la chambre la moins agréable de l’hôtel à proximité des machines de la piscine qui faisait beaucoup de bruit et une chambre qui nécessitait de descendre de nombreux escaliers. Je suis allé les voir à la réception. Ils lui ont attribué une nouvelle chambre dès le soir même. Cocktail Happy Hour de très mauvaise qualité, nous avons même pas fini nos verres. Service de navette jusqu’à l’aéroport gratuit. Ce qui est appréciable. L’hôtel est à moins de 20 minutes du centre de El Nido, ce qui est agréable car le centre de El nido est bruyant.

Bon hôtel moderne tout confort. Seul problème il est à 20 minutes du centre-ville. Il y a un service de navette organisée par l’hôtel mais à heures fixes. Ne pas manquer la plage Lio en contrebas de l’hôtel très agréable surtout en fin de journée. Essayer le restaurant méditerranéen Punta Playa. On recommande l’hôtel et le restaurant

This isn’t far from town proper , and they offer a few shuttles per day into town or the beach. I highly recommend Lio beach , sunset is amazing, and so much good food to enjoy. We rented a room with pool access which is the only room I’d ever book. It was so nice to go to your balcony and swim whenever you wanted. Room service was so amazing. We sued the fridge to stick up on drinks as theirs only a small store nearby with limited selection. The restaurant was great, many options. You’ll enjoy the breakfast and prices. Staff was so so amazing. Would stay again

Fantastic stay here for 4 nights

We stayed five nights at Charlie’s El Nido. We had fairly high expectations, as this was one of the most expensive hotels we booked during our six month trip through Southeast Asia (around $100 per night). Unfortunately, the experience ended up being quite disappointing. We booked a standard room and were placed on a basement floor. That wouldn’t have been a big issue, but it was quite a long walk with luggage and there is no elevator. The room itself was extremely small, with barely any space to move around and no room for a chair. The hotel also seemed to have a sewage issue. Both in the bathroom and around the resort there was a strong sewage smell throughout the day. In addition, we only had hot water for two of the five nights. We had to walk to reception twice to report it. Our room key card also stopped working twice, which meant additional trips to reception to get it reactivated. The WiFi barely worked and requires access codes that need to be re entered regularly. Housekeeping was also confusing. At check in we were told cleaning is only done upon request, yet the first morning housekeeping knocked on our door asking if we wanted the room cleaned. The following day no one came, even though we had left the used towels on the floor. On the positive side, the pool area is nice (although sunbeds were often occupied), the staff are very friendly and helpful, and we were offered a free airport shuttle. Still, we don’t feel it was worth the money.