Hotel Centro Sonoma Wine Country, Tapestry Collection Hilton

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Their cleaning products they used in the hallway were very strong smelling and gave me a headache

This was our 3rd-time stay at this hotel. Overall, the facilities are great, particularly the microwaves on each floor just where the ice makers are. Our stay was marred by a not-so-minor snag involving booking via Hotels.com. I booked a "mobility room" with 2 queen beds because of a disability. The receptionist tried to give us a "regular room," but I insisted that I specifically booked a "mobility room." He informed me that Hotels.com "overbooked" the "mobility room." I protested that their hotel should be aware of this and that they should be checking all their bookings - we booked the room 10 days before our stay. It took almost half an hour to sort things out, but we eventually - and rightfully so- got the "mobility room" on the 3rd floor. However, it only has a king-size bed and a pull-out sofa bed in the room's foyer. The main differences between the regular rooms and the mobility room are: The bathroom in the mobility room is more spacious and has a low-side tub, while in the regular rooms, there are no bathtubs-only shower stalls. There's another LED TV in the area where the pull-out sofa bed is located. Better layout and roomier than regular rooms. Complaints: #1. Since "mobility rooms" are designed for people with disabilities, the bathroom lacked grab bars, particularly to get in and out of the bathtub. #2. The water pressure on the bathroom sink is very low. Overall, the entire place is relatively new, clean, and well-maintained. 4.5 of 5 stars.

Rooms are clean, safe, plenty of parking, and staff was kind.