Hammetts 飯店

If staying here it’s important to note there is no room service or restaurant/bar with the option to bring something up to your room.

Very clean rooms, staff was friendly and helpful, lobby is nice, convenient location, great black-out shades. I highly recommend the valet parking, which i under the hotel, access from the back. Nice outdoor space with a bar/restaurant accessed by exiting the lobby and walking across the deck. However, the rooms were quite small, especially the bathrooms, no closets. Our group of 8 felt that the price was quite high for the room you get in comparison to what we'd get for the same price in Boston. Only coffee/tea/water available in hotel. Tiny although clean fitness room. Large glass water bottle provided for each room along with drinking glasses with self-filling station and ice machine on each floor which was a welcome change compared to the usual high priced basic bottled filtered brand-named water you get at other hotels.

Beautiful property and convenient to just about everything on the downtown water front. Parking is valet only so be advised, but they were great! Wish the property had a bar onsite. My only complaint is that you can hear everything from anyone above you, the room above me , I could hear the bathroom pocket door slide back and forth and footsteps, which was very disappointing when trying to sleep in the morning. Outside of that, great property and experience overall.

A great location. Excellent restaurants nearby. A new property, so it is very “fresh” and clean. But rooms are quite small, very limited space to hang things on a rack. No breakfast provided at all, although free coffee provided downstairs. Expensive valet parking.

Very nice and clean but no in-house dining . No coffee shop or bar . Disappointing

Need more smack options at the counter. Was not aware it was valet parking only

Property beautiful, no amenities per say, upscale boutique-type facility, no restaurant or edibles available at coffee bar. All in all, a lovely hotel but extras are not available at all.

EVERYTHING! Easy check in. Staff is lovely. Beds are super comfy. Common lounges have great views and very comfortable furniture. Great location. A must stay if you come to Newport RI

Room was extremely small and extremely expensive for the size and accomodations. $1303.74 for two nights is not worth it. No in house dining, no room refrig, no pool, no gym, etc...The staff wouldn't even provide details about tours or any outside activities. I would not stay here in future.

Our room was small and simple which is good, but lacked basics like a mini fridge so leftovers were an issue. The hotel was also very clean and newer, but amenities were limited (really only a gym- no pool or complimentary breakfast or anything like that) and the elevator actually went out on our last day which was slightly concerning. Staff were pleasant, but could be more prepared for arrivals as they were not aware of my payment status/ if I was paid up upon arrival which was also a tad concerning for a brief moment. Outside seating and proximity to shopping/ restaurants was fantastic. Would recommend for a quick stay or a busy out-of-hotel trip.

Clean, convenient and comfortable. The free coffee was a great perk.

Room was extremely clean Staff very customer friendly

The room was not big, but beautifully designed with a gorgeous view on to the water. We enjoyed the lobby area and the dock for enjoying our morning coffee. The staff was friendly and helpful. We will definitely be back!

Just stop scrolling and book it now! This hotel exceeded any expectation that we had. The staff was amazing. The hotel was unbelievably, clean and well kept. It is within walking distance to so many charming little shops and beautiful restaurants, and the view from the rear of the Hotel is stunning! They have sitting lounges on every level, that face the water and the lobby on the main level is absolutely exquisite. It was our first time but will not be our last. Thank you for a wonderful vacation!

The room was not the cleanest there was hair on the floor in the bathroom from previous guest. The floor was dirty. I stood on a towel after showering and the underside was filthy from the floor. Not what I expected. Pretty gross

Staff are not friendly. They never smile, and if you ask them a question they answer as if they are doing you a favor. Sheets and pillow cases were not changed during my three day stay. I found a nail on the floor at the feet of the bed.

The hotel and rooms were beautiful and clean.

Beautiful spot on a marina with lovely sunsets. Staff was very professional, friendly and knowledgeable about restaurants and attractions. Would stay there again in a heartbeat. Rooms are small but well maintained.

This property is always a joy to stay at. Super convenient location, extremely clean and new.

Nice design, clean rooms and friendly staff. Perfect location.

We got a king size room which barely had room for the bed. There were no real flat surfaces, no table or chairs, no dresser (just under bed drawers). The only flat surface was a window bench but that was the only place to put packages and luggage. No coffee maker or fridge in the room. Bathroom and shower were tiny. Pocket door to the bathroom would only stay closed if you latched it, which was not easy. Latch handle came off and I had to put it back together to get out of the bathroom. Room might be good for a single backpacker but that is hardly the demographic of Newport travelers. The other guests at the lobby coffee station had similar comments.

Great central location ! Rooms are very small !

Easy and walkable. Only one elevator. Great valet staff. Front desk check in staff was great and helpful. Our room was near the elevator and common area and it was very very noisy. A group gathered in there until late in the morning. The rooms do not appear to be sound insulated. Both morning we were woken by people waiting for the elevators and the loud voices in the common area. When I went to the desk to ask to move rooms the manager on duty’s first response was, “Well, did you call the desk when it happened?” She never apologized for the disruption. when I asked if it was possible to switch rooms, she never made eye contact and looking at her computer said, fine bring your things down and we will get you another room. We ended up not moving fearing we would be moved to a worse spot.

Location is excellent. Lobby pleasant. Outdoor spaces excellent. Rooms are tiny! Beds are very firm. Low water pressure.

The hotel is beautiful, modern, and well located. The rooms are very small with little to no counter space, no coffee machine but coffee in the lobby, and no refrigerator but ice pre-bagged in the lobby of each floor. Shower is gorgeous - unfortunately no water pressure but maybe that is normal in Newport. If you value location and aesthetics over minor conveniences then you will be very happy with this property.

Best blackout shades for sleeping that I’ve ever experienced. And I loved that there was a daybed by the window to watch the harbor. The hotel was clean and staff were friendly. As for negatives - the water pressure on the 3rd floor was not great, and I’m not a fan of the shower-wall mounted toiletries.

Rooms were small, very clean, great location however walls are extremely thin and we were awaken to noise at 6:15 in the morning that continued for hours. Called front desk and after 10 minutes, they came up, but the noise continued. Front desk was not helpful.

Hammetts is always clean and is in a perfect location. However, my only reason for not giving 5 stars is the floors/walls seem to be very thin. Both nights we woke up to the floor above us banging loudly making it very difficult for us to get a good nights sleep. Overall the hotel is beautiful and very pleasant.

Beautiful hotel with several indoor and outdoor seating areas. It is close to so many nice restaurants and shops. Room was clean and perfectly sized for 2 people. Our room (335) was facing the street but was still a very nice view. A water view room would have been amazing and we will opt for that on our return visit!

Great central location on the water. Just at the start of Thames street and near it's own bustling waterfront area. Easy access. Smaller rooms, but you are not here to sit in your room. Rooms are sleek, like the hotel, and the water pressure was excellent :-).

Kind and professional staff, excellent location and very clean and modern looking

Rooms were very clean, great hotel atmosphere. Staff was exceptional.

Valet staff were excellent as soon as we arrived. Very clean and professionally run establishment

Property well maintained, great location. Staff not overly friendly. Seemed bothered by questions.

We loved the modern aesthetic of the property and location! No complaints really, but was disappointed with check in representative: we asked for a space available upgrade knowing there were plenty of rooms available online, we were told fully booked; then asked for 1h late checkout on Sunday, again same answer fully booked, meanwhile EIGHT grades of rooms still available tomorrow on website! Doesn’t encourage me to ever return, despite how beautiful. Customer service is everything.

Staff are not friendly. They never smile, and if you ask them a question they answer as if they are doing you a favor. Sheets and pillow cases were not changed during my three day stay. I found a nail on the floor at the feet of the bed.

Very modern and close to everything. Valet staff extremely nice and pleasant.

The hotel was great but the customer service was poor.

Location is great! Front desk staff-not friendly and not helpful!

John at the front desk is amazing and very helpful. He goes above and beyond

Located along Newport's historic commercial district, home to many past America's Cup 12m sailing events, and the many nearby mega-mansions of the Gilded Age industrialists that brought style, prestige and money to the fabled Narragansett Bay area. Hammetts offers exceptional value for cost. Location, access, safety, dining and shopping options, convenient parking....all wrapped in well appointed spacious rooms and casual spaces. The value lies in the details...and a visit will prove the point.

Loved the location ! Very clean!

The room was like a closet bathroom tiny can hardly get dressed in there. Bathroom door didn’t stay closed or lock. No chairs to sit in or anywhere to open a suit case.also to get into the parking which was $45 a night which wasn’t disclosed you had to go down to the end of Thames and turn around with tons of traffic it too a half and hour to get there! Will never go back at &400 a night just cra6!’ Do not waste your time.

Location was great.

Excellent location in the heart of downtown Newport.

Great spot. Can't beat the location. Walking distance to all of downtown Newport.

The Hotel was great, but wish they had told me the parking was off site due to the Boat Show. Unless your a boater it is not the best time to go as Newport was crowded and restaurant reservations hard to come by.

Perfect location

Its pretty much the best location in Newport. Beautiful deck area out back. Lobby is very comfortable as well. Walking distance to everything! Room was immaculate! Definitely staying here again!

Central location. Beautiful view of the harbor

If staying here it’s important to note there is no room service or restaurant/bar with the option to bring something up to your room.

Perfect location by the water and walking distance to restaurants and shopping. Updated modern nautical decor and comfortable common gathering areas both outside and indoors. Complimentary coffee and tea in the lobby. Would definitely stay here again!

Could use some food options

Clean, convenient location. Could use more dining options. Rooms well furnished but definitely on the small side

This was a lovely property and we enjoyed our stay. My only issue is that there is no food on property and that parking is $45 per day.

A great location. Excellent restaurants nearby. A new property, so it is very “fresh” and clean. But rooms are quite small, very limited space to hang things on a rack. No breakfast provided at all, although free coffee provided downstairs. Expensive valet parking.

Very nice and clean but no in-house dining . No coffee shop or bar . Disappointing

Great location - unfriendly staff at reception, no opportunity to have breakfast in the hotel, no hotel bar, Italian restaurant next door always said all tables are reserved even later at night but remained empty. Nice hotel but overpriced for what it is

Property beautiful, no amenities per say, upscale boutique-type facility, no restaurant or edibles available at coffee bar. All in all, a lovely hotel but extras are not available at all.

Had no idea that there was no bar, restaurant or breakfast. There was coffee in the morning. Rooms are nice but very small as well as the bathroom but if you are use to living on a boat it feels large! Location was excellent!