InTown Suites Extended Stay Select Dayton OH- Miamisburg

It was awful the TV did not work it had no toilet paper no towels, nobody even working at the front desk

Overall it was a good, clean, and safe place to stay. The staff was friendly and it wasn't too loud. I would stay there again if back in town.

The room wasn't ready, then the toilet didn't work I didn't stay

On Friday, May 1st, 2026 when I went to check-in at the INTOWN SUITES EXTENDED STAY SELECT DAYTON OH- MIAMISBURG, Rafael, GM was working the front desk that afternoon and he informed me that my reservation was canceled since there was NO CREDIT CARD for PREPAYMENT on my PAY AT PROPERTY reservation. I said my MC was in there. Then his story changed and he said "YOUR RESERVATION WAS CANCELED THIS MORNING BECAUSE THERE WASN'T ENOUGH MONEY ON YOUR CARD FOR PREPAYMENT & HOTEL BOOKED UP CALL 844#. THX He proceeded to PRINT OUT A COPY OF MY EXPEDIA.COM CANCELATION LETTER. He was unprofessional with an attitude and rude behavior. Not such great qualities to have for a NEW GENERAL MANAGER of a well known reputable Corporate Owned Property.This is the 3rd or 4th time I've been stranded without a room at this property AFTER making my reservation in advance either by phone, calling hotel number directly and 4 hours later hotel is SOLD OUT or online through third party booking or through the InTown Suites Extended Stay website and/or through their app. NOT ONCE DID THEY TRY TO ASSIST IN FINDING ME ANOTHER HOTEL WITH A COMPARABLE WEEKLY ROOM RATE. This particular property is a nightmare advance booking so be careful when booking and call property directly to make sure they are not sold out or booked up. On one stay I noticed that half of the rooms were empty 50% occupancy where the parking lot was pretty bare and they still insisted that the hotel was full. Thank you for allowing feedback

Never do a late check out they’ll charge ya $50