Name: Hakone Suimeisou
Address: Yumoto 702, Hakone, Kanagawa (préfecture), JP
Price range: 294 $US–487 $US per night
Rating: 8.93

Ce qu'en disent des voyageurs

Hakone Suimeisou est salué pour son emplacement pratique près de la gare de Hakone-Yumoto, ses installations de source chaude (onsen) relaxantes, notamment des bains privés, et son expérience ryokan traditionnelle avec vue sur la rivière, des repas servis en chambre et des chambres de style tatami confortables.

De nombreux clients ont apprécié les dîners kaiseki et les petits-déjeuners japonais, souvent servis en chambre, bien que certains aient trouvé les menus trop axés sur le poisson cru ou peu savoureux. La propreté et l'entretien sont généralement corrects, mais les avis sont mitigés, avec occasionnellement de la poussière, des odeurs de plomberie et des zones datées signalées. Le service est largement décrit comme amical et accommodant, avec quelques problèmes de langue ou de politique et un rare erreur de réservation. Attendez-vous à un séjour pratique et traditionnel axé sur les sources chaudes et l'hospitalité.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Plusieurs commentaires mettent en avant d'excellentes installations de source chaude (onsen), notamment des bains privés en chambre et des options privées/publiques avec vue sur la rivière, avec possibilité de réservation. Pas assez d'informations sur les autres équipements.

Avis de voyageur à ce sujet

10

Theresa

6 nov. 2025

·

A séjourné 1 nuit

Einmaliges Erlebnis in einer traditionellen Unterkunft. Alle sind sehr freundlich und überaus hilfsbereit. Das Zimmer ist schön, der Ausblick auf den Fluss wundervoll und das Onsen ganz besonders schön.

10

Carlos

23 févr. 2025

·

A séjourné 1 nuit

Great Onsen in Hakone area, very close to train station

10

Egemen

24 juil. 2025

·

A séjourné 1 nuit

Excellent Onsen experience, especially the bath in the balcony with hot spring water is great. Dinner and breakfast experience are also very nice and local.

8

Ulrike

13 sept. 2025

·

A séjourné 2 nuits

Typischer Ryokan mit echt japanischem Essen. Kleines Onsen. Sehr nah am Bahnhof.

10

Clara

13 oct. 2025

·

A séjourné 1 nuit

Lovely rooms, but the private onsen is the star! Food included was spectacular and the whole experience was lovely.

8

Tsz Yiu

23 févr. 2025

·

A séjourné 1 nuit

I believe there is some problems with the booking from Expedia. I booked for 1 person, and when I checked in the hotel staff said I have paid for dinner for 2. So basically I was paying extra. Other than that, the location is great. The public onsen is good and not very crowded during my visit.

10

Nadine

12 déc. 2023

·

A séjourné 1 nuit

Booked a private bath in our room. It was great enjoying an onsen like experience in your own room.

10

Shelley

17 sept. 2025

·

A séjourné 1 nuit

Great ryokan with comfortable tatami and lovely private onsen! You must get the kaiseki dinner and/or breakfast..worth the experience!

10

Csh

17 oct. 2023

·

A séjourné 1 nuit

The private bath in the room was clean

10

Areej

4 sept. 2025

·

A séjourné 2 nuits

If you want to stay in a traditional ryokan in Hakone, this is the place to stay! We had our own private outdoor bath and there is a private onsen you can book on the top floor. The staff is very friendly and went above and beyond. It was my fiancé's birthday and they ordered a cake for him upon my request. When we go back to Hakone, we will definitely be staying here again.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Généralement propre, mais plusieurs clients ont noté de la poussière, des odeurs de plomberie et des oublis occasionnels de ménage ; le bâtiment semble parfois démodé. La ventilation peut laisser des odeurs de nourriture dans certaines chambres.

Avis de voyageur à ce sujet

6

Kin

2 août 2023

·

A séjourné 1 nuit

設備老化較舊，整潔程度不理想

10

Jaycika

18 juin 2025

·

A séjourné 1 nuit

This ryoukan is located very close to Hakone-Yumoto station, the main station to get to Hakone. Front desk could speak English and it was super easy to check in and check out. The room had a very fancy and beautiful interior. We had the personal onsen and the view was spectacular. Yukata were also provided in our rooms. The rooms were full tatami and it was amazing to use it as a tea room before dinner and then sleep on futons after dinner which they set up for us during dinner. The eating time is around 5-6pm so make sure you don’t show up late and miss out! We had a personal eating room and the selection of food was insanely plentiful and delicious, we were super full after. One of us was vegetarian and they were able to accomodate us perfectly, remember to notify them in advance. An older lady served us and she was very cute and respectful, using translation tool to communicate with us. We were also provided with breakfast which was equally as superb. We loved using the outdoors onsen, it was easy to use. The noise is quite loud when on the balcony because of the waterfall outside but it’s very pleasant like white noise. Keep in mind, you can’t see anything at night because it’s dark but in the daytime it’s absolutely mind blowing. Definitely recommend you try this experience at least once. The toilet (separated from the shower area) had a bit of a funky smell to it, but it was located away from the room so it wasn’t a big issue.

8

Joe

24 avr. 2024

·

A séjourné 1 nuit

Convenience transport, very close to train stations, staffs are kind and helpful. On the other hand, ventilation system should be enhanced because food smell always remains in the room even my first time enter the room.

10

Alexander

27 mai 2025

·

A séjourné 1 nuit

Excellent service, clean room, perfect for a trip to Tokyo.

10

JIA-RUNG

22 juil. 2025

·

A séjourné 1 nuit

就位在箱根湯本車站附近，轉乘各種交通工具🚈🚋🚍都方便，且距離各項推薦美食都很近👍；飯店裝潢簡樸，有歲月的痕跡，但維護的還算乾淨，除可在房間內泡湯，還有其他露天風呂，眺望飯店後有樹林、小徑，景色宜人！

6

Jesiesis

11 août 2025

·

A séjourné 1 nuit

The room is ok but dusty. We like the open air hot tub. It has nice view of the river. The breakfast was great. We also love its location. It is 5 minutes walk from Hakone-Yumoto train and bus station.

10

Emily

29 sept. 2025

·

A séjourné 1 nuit

Really enjoyed my stay! Lots to do around the area and the room was clean!

10

Csh

17 oct. 2023

·

A séjourné 1 nuit

The private bath in the room was clean

2

トシタカ

12 sept. 2022

·

A séjourné 1 nuit

前に泊まった方の下着がそのまま残されていて掃除がされているのか不信感が出た。部屋に入って直ぐのことで気分が非常に悪かった。また風呂場の洗面台の全ての鏡が湯あかがこびり付いて見えず髭も剃ることが出来なかった。

6

Liet

24 août 2024

·

A séjourné 2 nuits

The bathroom is smelly with an odour from the plumbing.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Chambres traditionnelles de style tatami, souvent spacieuses avec vue sur la rivière et certaines avec bains privés ; beaucoup les ont trouvées confortables. Quelques personnes ont signalé des attentes de chambre non satisfaites et des problèmes d'entretien mineurs, tels qu'un mauvais drainage.

Avis de voyageur à ce sujet

10

Cynthia

23 juil. 2024

·

A séjourné 1 nuit

Our stay in Hakone was amazing. Hotel Suimeisou room was like a traditional ryokan with a tatami mat room with separate toilet room and shower which we really liked. While we were out for dinner, they set up our room for sleeping. The private onsen on the balcony was heavenly! The next morning, the Japanese breakfast was delicious. The hotel was very close to the station with lots of shops and restaurants. We would definitely stay here again.

10

Theresa

6 nov. 2025

·

A séjourné 1 nuit

Einmaliges Erlebnis in einer traditionellen Unterkunft. Alle sind sehr freundlich und überaus hilfsbereit. Das Zimmer ist schön, der Ausblick auf den Fluss wundervoll und das Onsen ganz besonders schön.

10

Jaycika

18 juin 2025

·

A séjourné 1 nuit

This ryoukan is located very close to Hakone-Yumoto station, the main station to get to Hakone. Front desk could speak English and it was super easy to check in and check out. The room had a very fancy and beautiful interior. We had the personal onsen and the view was spectacular. Yukata were also provided in our rooms. The rooms were full tatami and it was amazing to use it as a tea room before dinner and then sleep on futons after dinner which they set up for us during dinner. The eating time is around 5-6pm so make sure you don’t show up late and miss out! We had a personal eating room and the selection of food was insanely plentiful and delicious, we were super full after. One of us was vegetarian and they were able to accomodate us perfectly, remember to notify them in advance. An older lady served us and she was very cute and respectful, using translation tool to communicate with us. We were also provided with breakfast which was equally as superb. We loved using the outdoors onsen, it was easy to use. The noise is quite loud when on the balcony because of the waterfall outside but it’s very pleasant like white noise. Keep in mind, you can’t see anything at night because it’s dark but in the daytime it’s absolutely mind blowing. Definitely recommend you try this experience at least once. The toilet (separated from the shower area) had a bit of a funky smell to it, but it was located away from the room so it wasn’t a big issue.

10

Egemen

24 juil. 2025

·

A séjourné 1 nuit

Excellent Onsen experience, especially the bath in the balcony with hot spring water is great. Dinner and breakfast experience are also very nice and local.

8

Poh See

6 sept. 2023

·

A séjourné 1 nuit

We had a great time at this unique property. Nice view, lovely town.

10

Linda

8 sept. 2025

·

A séjourné 1 nuit

Ein wunderschönes Hotel mit toller Lage und Aussicht. Ich empfehle auf jeden Fall dort zu essen das Abendessen war köstlich genauso wie das Frühstück. Wenn man ein Zimmer mit Blick auf den Fluss hat kann man den auch bei geschlossenen Fenstern hören.

8

Arina

8 déc. 2023

·

A séjourné 1 nuit

It was generally a good experience with its location just opp the train station n many eateries except that the pic reflected during the time of booking looked diff fr what I had booked with a much bigger space with sleep area on elevated floor, so was a little disappointed when it looked diff.

10

Mark

7 juil. 2025

·

A séjourné 2 nuits

Beautiful traditional Japanese hotel.

10

Areej

4 sept. 2025

·

A séjourné 2 nuits

If you want to stay in a traditional ryokan in Hakone, this is the place to stay! We had our own private outdoor bath and there is a private onsen you can book on the top floor. The staff is very friendly and went above and beyond. It was my fiancé's birthday and they ordered a cake for him upon my request. When we go back to Hakone, we will definitely be staying here again.

10

wai sing

25 déc. 2024

·

A séjourné 1 nuit

I stay in a Western/Japanese style room for 3 person with private onsen, it is a big room, over all is great, service, location, food...only the bath room drainage, the drain is not very well.almost flooded in the middle of bathing.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment décrit comme amical, serviable et capable de communiquer en anglais ou par traduction. Des plaintes isolées mentionnent des politiques peu claires, une erreur de réservation et des interactions occasionnelles désagréables.

Avis de voyageur à ce sujet

10

ダイチ

16 août 2025

·

A séjourné 2 nuits

スタッフの方の対応が非常に良かったです

6

HoHoi

16 juil. 2023

·

A séjourné 1 nuit

Convenient but reception not to friendly.

4

Cindy

28 mai 2025

·

A séjourné 1 nuit

Service no good, if the bath towel hv to put it back to the room after used it at hot spring. Check in staff have to gv us information. No replacement unless we pay for new the towel. We paid extra for dinner and private room hot springs, but we don’t feel they are doing their service for guests.

10

Isabel

14 mai 2025

·

A séjourné 1 nuit

the staff was wonderful, most of all the lady who served us souper and breakfast in our room The place is very well located, minutes from the train station and all the transportatio The rooms are very nice and is perfect is you want a Japanese experience (prepare to eat a lot)

10

Kristianne

17 juil. 2023

·

A séjourné 1 nuit

Highly recommend this property for being extremely convenient to walk to (even with luggage!) from Hakone-Yumoto station. Good transport options to get to other parts of Hakone too. Staff were accommodating and polite. There was a good traditional vibe and opportunities to eat kaiseki meals, yet was not lacking in creature comforts (lifts, aircon all available). Awesome view of the river, and private onsen was very affordable. Only thing that I might suggest is having greater accessibility for non-Japanese speaking customers to understand and enjoy the traditional Japanese way of staying in a ryokan (e.g. explaining the components of the kaiseki meal, how to wear yukata etc.). Perhaps more signs or translated instructions for staff to hold would help both staff and guests out. Overall, highly recommend this as an accommodation for Hakone.

8

Tsz Yiu

23 févr. 2025

·

A séjourné 1 nuit

I believe there is some problems with the booking from Expedia. I booked for 1 person, and when I checked in the hotel staff said I have paid for dinner for 2. So basically I was paying extra. Other than that, the location is great. The public onsen is good and not very crowded during my visit.

10

cindy

12 janv. 2026

·

A séjourné 2 nuits

Staff was very helpful. It was wonderful to experience Japanese culture.

10

PABLO

24 août 2025

·

A séjourné 1 nuit

Great service and views. Very tourist/English friendly.

10

Abdalla

27 mai 2025

·

A séjourné 2 nuits

This Ryokan is just wonderful. The staff are extremely friendly and helpful, English was not a problem at all. The private onsen was clean and ideal for a little break. The breakfast and dinner menu were tasty and the lady gave all she got to explain every detail as good as possible. The rooms are spacious and the staff organized everything on time and with a smile. Although the Ryokan is close to the train station, it was not noticeable at all and quiet. There are plenty of small shops and restaurants/cafes nearby. All in all, highly recommended

10

Areej

4 sept. 2025

·

A séjourné 2 nuits

If you want to stay in a traditional ryokan in Hakone, this is the place to stay! We had our own private outdoor bath and there is a private onsen you can book on the top floor. The staff is very friendly and went above and beyond. It was my fiancé's birthday and they ordered a cake for him upon my request. When we go back to Hakone, we will definitely be staying here again.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Constamment salué pour sa proximité à pied de la gare de Hakone-Yumoto et des boutiques et restaurants, ce qui en fait une base idéale pour explorer Hakone. Certaines chambres restent calmes malgré cette proximité.

Avis de voyageur à ce sujet

10

Kam Hung

9 juil. 2023

·

A séjourné 2 nuits

Excellent location, only a 3-minute walk from the train station. The private onsen bath is very lovely and the staff are helpful.

10

Yinong

20 sept. 2025

·

A séjourné 1 nuit

Eat, shopping , walking were all very convenient

10

Carlos

23 févr. 2025

·

A séjourné 1 nuit

Great Onsen in Hakone area, very close to train station

10

Kristianne

17 juil. 2023

·

A séjourné 1 nuit

Highly recommend this property for being extremely convenient to walk to (even with luggage!) from Hakone-Yumoto station. Good transport options to get to other parts of Hakone too. Staff were accommodating and polite. There was a good traditional vibe and opportunities to eat kaiseki meals, yet was not lacking in creature comforts (lifts, aircon all available). Awesome view of the river, and private onsen was very affordable. Only thing that I might suggest is having greater accessibility for non-Japanese speaking customers to understand and enjoy the traditional Japanese way of staying in a ryokan (e.g. explaining the components of the kaiseki meal, how to wear yukata etc.). Perhaps more signs or translated instructions for staff to hold would help both staff and guests out. Overall, highly recommend this as an accommodation for Hakone.

10

CHOONHEE

27 oct. 2023

·

A séjourné 1 nuit

Very close from Hakone-Yumoto station. Within 5min walking distance from the station. Staffs are very kind and helpful, Spa was excellent, dinner and breakfast was prepared in my room - very impressive.

8

Ulrike

13 sept. 2025

·

A séjourné 2 nuits

Typischer Ryokan mit echt japanischem Essen. Kleines Onsen. Sehr nah am Bahnhof.

10

Adrian

2 juin 2024

·

A séjourné 2 nuits

The location is great, near to the train station and accessible to everywhere. It is located in a small alley nearby the main street. Finding it was easy. Food was good. Love the hotel. Will stay again if ever I have the chance.

10

JIA-RUNG

22 juil. 2025

·

A séjourné 1 nuit

就位在箱根湯本車站附近，轉乘各種交通工具🚈🚋🚍都方便，且距離各項推薦美食都很近👍；飯店裝潢簡樸，有歲月的痕跡，但維護的還算乾淨，除可在房間內泡湯，還有其他露天風呂，眺望飯店後有樹林、小徑，景色宜人！

10

Amanda

8 mars 2024

·

A séjourné 1 nuit

Located right next to the station. The staff were very friendly and offered to let us keep our luggage there before check-in. The traditional food was also excellent and plentiful

6

Jesiesis

11 août 2025

·

A séjourné 1 nuit

The room is ok but dusty. We like the open air hot tub. It has nice view of the river. The breakfast was great. We also love its location. It is 5 minutes walk from Hakone-Yumoto train and bus station.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les dîners kaiseki et les petits-déjeuners japonais reçoivent de nombreux éloges pour leur qualité et leur présentation, souvent servis en chambre. Quelques clients n'ont pas apprécié les menus trop riches en poisson cru ou ont trouvé les saveurs peu intéressantes.

Avis de voyageur à ce sujet

10

Aamer

10 janv. 2025

·

A séjourné 1 nuit

We had the most incredible stay here while visiting Hakone. The location is ideal: a 2 min walk from the main train station and right on the river. Waking up to the sound/view of the river is just magical. The team working here is incredibly nice, hospitable and accommodating. We did the half board and the food was delicious and varied. We asked for our meals to be vegetarian and we were served the most beautiful kaiseki style spread in our room. A special thank you to Yuki who took care of us during our stay and made us feel welcome and comfortable. She went above & beyond to make sure everything related to our room and meals was nothing short of incredible. Would definitely come back here again without thinking twice.

8

Manu

15 mai 2025

·

A séjourné 1 nuit

The hotel is conveniently locates closer to the railway station.Everything about the stay was good except for the food. If you don’t eat beef or raw fish then you are in trouble as most of the dishes were raw fish. Also food wasn’t flavorful.

10

Jaycika

18 juin 2025

·

A séjourné 1 nuit

This ryoukan is located very close to Hakone-Yumoto station, the main station to get to Hakone. Front desk could speak English and it was super easy to check in and check out. The room had a very fancy and beautiful interior. We had the personal onsen and the view was spectacular. Yukata were also provided in our rooms. The rooms were full tatami and it was amazing to use it as a tea room before dinner and then sleep on futons after dinner which they set up for us during dinner. The eating time is around 5-6pm so make sure you don’t show up late and miss out! We had a personal eating room and the selection of food was insanely plentiful and delicious, we were super full after. One of us was vegetarian and they were able to accomodate us perfectly, remember to notify them in advance. An older lady served us and she was very cute and respectful, using translation tool to communicate with us. We were also provided with breakfast which was equally as superb. We loved using the outdoors onsen, it was easy to use. The noise is quite loud when on the balcony because of the waterfall outside but it’s very pleasant like white noise. Keep in mind, you can’t see anything at night because it’s dark but in the daytime it’s absolutely mind blowing. Definitely recommend you try this experience at least once. The toilet (separated from the shower area) had a bit of a funky smell to it, but it was located away from the room so it wasn’t a big issue.

10

りゅういち

22 juil. 2023

·

A séjourné 1 nuit

いままでおじゃました施設の中で料理の出来が一番よかった。

10

Clara

13 oct. 2025

·

A séjourné 1 nuit

Lovely rooms, but the private onsen is the star! Food included was spectacular and the whole experience was lovely.

10

Shelley

17 sept. 2025

·

A séjourné 1 nuit

Great ryokan with comfortable tatami and lovely private onsen! You must get the kaiseki dinner and/or breakfast..worth the experience!

6

YUKARI

7 sept. 2023

·

A séjourné 1 nuit

スタッフの対応や清掃が行き届いた館内はとても良かったのですが残念な事に、お味噌汁がびっくりするほど不味かったです　お湯に味噌入れただけ？と思うぐらいでしたたまたまだったのでしょうか？せっかく和食の朝夕食なのに残念でしたフロント横のサービスコーヒーは美味しかったです

10

Arno

15 mars 2025

·

A séjourné 2 nuits

Great meals for breakfirst and Dinner

10

Kinna

2 juin 2025

·

A séjourné 1 nuit

Just step from Hakoneyumoto station. I love the Japanese style breakfast and dinner. It was delicious and they served in our room. The staffs are very friendly too.

10

Nancy

15 juin 2025

·

A séjourné 1 nuit

Beautiful and quiet property. Lunch and dinner was delicious! Close proximity to everything.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	247 $US
février	233 $US
mars	257 $US
avril	273 $US
mai	261 $US
juin	233 $US
juillet	236 $US
août	266 $US
septembre	270 $US
octobre	293 $US
novembre	307 $US
décembre	297 $US

Hakone Suimeisou

Prix pour Hakone Suimeisou

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Tradition, non-fumeurs, vue fleuve (Open-Air Bath - Breakfast + Dinner In)

Chambre Tradition avec lits jumeaux, non-fumeurs (Check in 14:00-20:00)

Chambre Tradition, non-fumeurs, vue fleuve ( Open-Air Bath)

Chambre Tradition avec lits jumeaux, non-fumeurs (2 Meals, Check in 14:00-18:00)

Avis des voyageurs sur Hakone Suimeisou

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $415	20 $302	21	22	23	24
25	26	27	28	29	30	31

di	lu	ma	me	je	ve	sa
1	2	3	4	5	6	7
8 $487	9	10	11	12	13	14 $387
15	16 $294	17	18	19	20	21
22	23 $297	24	25	26	27	28 $439
29	30