Matilde Boutique Hotel, WorldHotels Elite

My room had a horrible sewer smell, but they refused to change it, saying it was a problem they had already solved. It was never solved, and it got worse every day. Additionally, we were without air conditioning for a day and a half on two floors. They told us the technician wasn't responding, so we had to wait. In short, an experience I wouldn't wish on any tourist.

This hotel is a dumpster fire. The small touches like the lack of toilet paper and a toilet paper holder in the bathroom, the photos of depressed elderly women decorating the room, the use of a plastic trash bag as a trash can, or the perpetually broken elevator really make this a crappy place to stay. The “city view” means you are looking directly at a FootbLocker, nothing else just Foot Locker. When working, the elevator opens up into the stairwell midway between each floor so you must carry your luggage up or down stairs. There’s an open stairwell to the street located next to the hotel stairwell so anyone can walk into the hotel at any time in a neighbor where homelessness is an issue. If you are really lucky you might see one person who cleans or carries bags, carts towels… during your stay and they will not be able to help you with anything. IMPORTANT NOTE! Also, the one person who does clean speaks neither English or Italian and has a habit of throwing out newly purchased items from rooms. The hotel clerk at the counter has a process for sifting through the trash to get your stuff. In the bathroom, the sink has a flow problem so it only drips water that is either hot or old (you get one and you don’t get to choose which one it is.) There is a chain restaurant On the ground floor that is about as good and authentic as an Olive Garden, this place hosts breakfast. The tram is also loud 21 hours a day, every day.

Great boutique hotel. Location perfect but slightly challenging if you have your own car. Great staff and nice breakfast. Highly recommend!

My room had a horrible sewer smell, but they refused to change it, saying it was a problem they had already solved. It was never solved, and it got worse every day. Additionally, we were without air conditioning for a day and a half on two floors. They told us the technician wasn't responding, so we had to wait. In short, an experience I wouldn't wish on any tourist.

The property was in a perfect location. It was a very quick walk to the Duomo and there were a lot of nearby shopping and dining options. The hotel room we chose was spacious and the bed was comfortable. The only issue we found was that cigarette smoke was present frequently throughout the hotel including the elevator and our room. The staff was great and moved us to a new room on arrival but the smoke drifted into our new room as well due to the location. We did not mention to the hotel staff or I'm sure they would've moved us again. We stayed at 3 different hotels in 3 different cities while in Italy and the breakfast here was the best we had.

Overall, outstanding hotel. While the room was on the small side, it was because we booked a standard room and did not upgrade. However, the rest of the experience as outstanding. The room was very clean and well decorated. The staff was incredibly helpful and responsive to our needs. The location is unbeatable. Overall, we had a great experience and would book this again, especially at this price point.

The hotel was in a great position, close to the Duomo, with cafes, restaurants & shops close by. The beds were comfortable, bathrooms were modern & everything worked. The hotel was clean & tastefully designed. The staff were friendly & helpful.

Lovely hotel in the middle of Milan. Easy access to all sites. Exceptionally clean and very friendly staff. Only downside was that the bed was very hard and uncomfortable.

Our room was ready early which was wonderful because we arrived a bit early and having a noon checkout was also lovely. The hotel was very aesthetically very nice with Italian decor, extremely clean, and the breakfast buffet was great - especially the cappuccino! Matilde was central to the Duomo and restaurants. We would highly recommend staying here!

Small room and the toilet has a badly smelly And it’s noisy if it’s raining

It is an overpriced hotel in center of Milan. Shower had streaks of mold, very small room, not enough space around sink area, and breakfast the worst we have seen in Italy.

Breakfast was fine. Water was not coming in toilet floors not clean.

The room was nicely furnished, clean and comfortable. The staff were friendly and helpful. Location is excellent, so near to Duomo. Breakfast was good.

Lovely staycation with wonderful breakfast and spacious room

Very pretty hotel and centrally located with friendly and warm welcoming staff. Breakfast is amazing! The best I’ve seen so far at similar hotels. However, the WiFi was very bad! To the point I could barely use it while in the hotel! I was told they would restart the modem but the connection still was inadequate. Also was not able to cast my channels (like Netflix) onto the TV, and the installed YouTube channel didn’t work either. While much attention was paid to aspects of the decor, the technology aspect was a sore point. Also Would’ve appreciated a bit more knowledge of the metro system from the staff. For example guidance on how to know if accessible stations are not working. I so nearly missed my train to a wedding today as a result.

Everything was excellent! The beds are a little hard.

Lite hård säng. Dåligt tryck i duschen. Många spårvagnar utanför som både lät högt och fick hotellet att skaka.

Bizi karsilayan resepsiyondaki hanimefendi cok guleryüzlüydü ve her türlü isteğimizi hemen yerine getirdi.Otelin yeri müthis.sadece tramvay sesi var 5 .kat gayet iyi beni cok rahatsiz etmedi.sadece ilk gece 2 kisi kaldik sonra 3 kisi olacagimiz icin bizi baska odaya aldilar Cok dardi giyinme dolabini kullanamadik gecis cok zordu ve duş alirken herkes goruyordu.halbuki ilk 2 kisilik oda daha genisti oraya bir yatak koysalar hem dolap kullanilacak hem dista kimse kimseyi hormeyecek.en zorlandigimiz kısım buydi buna hemen bir çözüm bulmalılar.Onun dışında her sey harikaydı.

The room was spacious and comfortable. The breakfast was really a standout.

Great. Except they don’t have good WiFi

The staff were really friendly but I didn’t read anywhere that the train passes by the hotel and the rooms literally vibrate every time they pass. The train runs from 6 am to 3 am so literally difficult to get much sleep. They give you ear plugs by the side of the bed , but more than the sound it’s the vibrations that aren’t easy to ignore. Location was very central tho and you have to pay a price for it. I just wish that Expedia was more transparent about this feature - i never would have booked the hotel had i known.

The hotel was very, very expensive and pretty disappointing. The location is great but: 1. One of the doubles (600 Euros per room per night) was small; 2. In the larger double the shower did not work and staff were unable to fix it - no water pressure at all on the main shower - just a trickle of water; 3. Breakfast - the cold selection was good - the hot options were limited and very poor- scrambled egg looked like it had been made many hours before and left to congeal. So great location but in no way worth the money.

The room was nicely furnished, clean and comfortable. The staff were friendly and helpful. Location is excellent, so near to Duomo. Breakfast was good.

My room had a horrible sewer smell, but they refused to change it, saying it was a problem they had already solved. It was never solved, and it got worse every day. Additionally, we were without air conditioning for a day and a half on two floors. They told us the technician wasn't responding, so we had to wait. In short, an experience I wouldn't wish on any tourist.

I went to Milan with my 3 sons and we had a very good time in Matilde hotel. It has an Excellent service, great amenities and very nice breakfast. The location couldn't be better. The girls at the reception are super helpful. It is noisy because of a tram, but everything else is amazing.!!!

The hotel was excellent. The breakfast was very good, but the staff wasn’t very friendly.

櫃檯人員，很親切，check in 很迅速，講解細節很簡要詳細。室內裝潢，很符合節慶的氣氛。

Great Staffs and great location

Fantastisk service och väldigt fint rum.

Thanks for outstanding service and nice location, thanks

Our stay was lovely. The staff were outstanding and treated us very well. We really enjoyed our stay and all that the hotel offers. We would stay here in the future. Wonderful stay.

Amazing location, walking distance to shopping area and duomo. Great staff, very helpful with all needs

This is a lovely, charming hotel less than 5 minutes from the Duomo. The staff is very sweet. We liked it and would definitely return!

hyggeligt, skønt Hotel med meget central beliggenhed.

Very nice staff! Comfortable bed and very clean….a bit noisy since it’s right in the heart of the city and very close to the Duomo.

Excellent location-centrally located and able to walk to everything. breakfast was amazing, room was a good size.

The hotel was in a great position, close to the Duomo, with cafes, restaurants & shops close by. The beds were comfortable, bathrooms were modern & everything worked. The hotel was clean & tastefully designed. The staff were friendly & helpful.

Muy buena ubicación a pocos metro del domo de milan, muchos restaurantes y tiendas, es un hotel boutique con buenas atenciones.

So amazing. Beautiful boutique hotel. Very nicely appointed. Excellent staff. Great location.

Perfect location very close to Duomo and Galleria Vittorio Emanuele II. The Metro entrance is just around the corner which makes travelling around Milan really easy. Recommended!

Amazing stay. Friendly. Well-located.

Amazing place perfect location

The room was nicely furnished, clean and comfortable. The staff were friendly and helpful. Location is excellent, so near to Duomo. Breakfast was good.

The property was in a perfect location. It was a very quick walk to the Duomo and there were a lot of nearby shopping and dining options. The hotel room we chose was spacious and the bed was comfortable. The only issue we found was that cigarette smoke was present frequently throughout the hotel including the elevator and our room. The staff was great and moved us to a new room on arrival but the smoke drifted into our new room as well due to the location. We did not mention to the hotel staff or I'm sure they would've moved us again. We stayed at 3 different hotels in 3 different cities while in Italy and the breakfast here was the best we had.

I went to Milan with my 3 sons and we had a very good time in Matilde hotel. It has an Excellent service, great amenities and very nice breakfast. The location couldn't be better. The girls at the reception are super helpful. It is noisy because of a tram, but everything else is amazing.!!!

Very pretty hotel and centrally located with friendly and warm welcoming staff. Breakfast is amazing! The best I’ve seen so far at similar hotels. However, the WiFi was very bad! To the point I could barely use it while in the hotel! I was told they would restart the modem but the connection still was inadequate. Also was not able to cast my channels (like Netflix) onto the TV, and the installed YouTube channel didn’t work either. While much attention was paid to aspects of the decor, the technology aspect was a sore point. Also Would’ve appreciated a bit more knowledge of the metro system from the staff. For example guidance on how to know if accessible stations are not working. I so nearly missed my train to a wedding today as a result.

Excellent location-centrally located and able to walk to everything. breakfast was amazing, room was a good size.

Gorgeous hotel with a perfect location to explore this amazing city. The breakfast options were fabulous and very generous. I loved my stay and felt pampered by all the extras.

The room was spacious and comfortable. The breakfast was really a standout.

Our room was ready early which was wonderful because we arrived a bit early and having a noon checkout was also lovely. The hotel was very aesthetically very nice with Italian decor, extremely clean, and the breakfast buffet was great - especially the cappuccino! Matilde was central to the Duomo and restaurants. We would highly recommend staying here!

Great boutique hotel. Location perfect but slightly challenging if you have your own car. Great staff and nice breakfast. Highly recommend!

It is an overpriced hotel in center of Milan. Shower had streaks of mold, very small room, not enough space around sink area, and breakfast the worst we have seen in Italy.

The hotel was very, very expensive and pretty disappointing. The location is great but: 1. One of the doubles (600 Euros per room per night) was small; 2. In the larger double the shower did not work and staff were unable to fix it - no water pressure at all on the main shower - just a trickle of water; 3. Breakfast - the cold selection was good - the hot options were limited and very poor- scrambled egg looked like it had been made many hours before and left to congeal. So great location but in no way worth the money.