SH Suite Palace

No es cómodo que el lobby esté en otro lado, y si bien el staff es muy amable, cuando estás del lado de las habitaciones ni lo ves.

Struttura recentemente ristrutturata e molto ben arredata. Si trova in un palazzo separato dall’albergo principale (comunque molto vicino) privo di reception e bar/ristorante, infatti il check in/out va eseguito lì. Posizione ottima e tranquilla.

This hotel is a sister to the larger hotel 1/2 block away on the main street. This building is set back from the street in a cute, quiet little plaza off the main street. Room was renovated and lovely, but stairs and entrance were minimally renovated and had a weird odor. Room was rather tight, with the bed taking up most of the space. Mini-bar snacks on one bedside table prevented use for anything else.

Very convenient, 2 mins from placa real. "Annex" of hotel round corner, so effectively 24 hour, very helpful, reception.. All mod cons, safe, functioning air con,coffee machine(but only 4 pods). Lots of towels. Great shower.

Das Hotel befindet sich in super Lage, alles zu Fuß erreichbar. Das Zimmer war sauber u d jeden tag gereinigt. Das einzige was mor nicht gefallen hat ist das mann nicht direkt da rezeption hat sondern in ein paar meter weiter ligendes Hotel.

Incredible location. Truly super close to the heart of downtown Valencia. You can easily walk to the Central Market, Cathedral and all the main sights to see. Nice breakfast buffet with great service. Probably one of the best check in experiences I’ve had, Rosa was so helpful. Room was spacious, nicely decorated in fresh, villa style. Just be aware that there is a separate location for Suite Palace and Ingles, with the former being separate from the main lobby and restaurant.

Really a nice hotel, I wanted a base in central Valencia for sight seeing, this hotel is mins from several bus stops, 10 mins from the tram line to the airport, withing walking distance of the main sights. The staff were super friendly checking in, the breakfast staff and the bar staff also really nice. The reception and breakfast is at the sister hotel around the corner however it really is no more than 100m around the corner so this was no inconvenience at all. I thoroughly enjoyed my week there.

I will try to stay as objective as possible, because it has one of the worst hotel stays I have experienced. We booked three rooms. Service: One of the rooms smelled strongly of wastewater. We complained, and the only option offered was a smaller downgrade room. Unfortunately, that room also smelled (though not as severely). Since management was absent and the hotel was fully booked, the receptionist could only provide that solution. She mentioned that Valencia has pipe issues. As a compensation, they offered free breakfast (which I did not use or care for) along with the downgrade. The receptionist and maintenance staff were polite and tried to help, but they were not equipped or supported by management. Service rating: 1/5 (one point only for their kindness). Problem resolution rating: 0/5. Facilities: The building was separate from the main reception, requiring check-in elsewhere. Lobby lights switched off automatically if you sat still. Rooms looked decent at first glance, but the wastewater odor ruined the experience. The other two rooms (out of three) were fine. Location: Excellent location. No complaints here. Cleanliness: The rooms were clean overall, aside from the odor and some dust in the vents. Noise Levels: Very noisy. In the downgrade room, I could clearly hear the street noise. This could be improved. Air Conditioning: It's okay. Could be better. Lower temp is 68 degrees farenheit. Overall: There are better options in the location. Do not book here.

Muy buena situacion, muy cerca de la Plaza de la Catedral. Habitación algo pequeña, pero limpio y la ducha, estupenda. El desayuno, muy bueno, pero hau que desplazarse a otro hotel, así como para la recepción, porque el edificio del hotel no tiene.

Good central location but there was no reception at that building which meant for a solo traveller it felt a little insecure

This hotel is beautiful, everything is very new and clean. It’s also located at the perfect spot, 40 m around the corner and u are in the middle of the city centre. The staff is very nice as wel. Would recommend 10/10.

말로만 듣던 바퀴벌레를 발견했어요 다행히 컴플레인이 받아들여져서 방을 바꿔주셨어요 하지만 바꿔주누방에서도 벌레가 나왔어여~ ㅠㅠ

Pros: almohadas y cama cómodas. Buena insonorización. Amabilidad del personal y buena limpieza. Habitaciones un poco justas, pero suficientes. Contras: El check-in online no sirve de nada, hay que volver a hacerlo en el hotel. Hicimos una petición con un mes de antelación de habitación en un piso alto y tranquila y aunque el hotel no estaba lleno nos adjudicaron una en el primer piso, cerca de la calle y enfrente del ascensor. Pedimos cambio y al chico de recepción pareció incomodarle y nos lo hizo de mala gana aunque no fue maleducado en ningún momento. Nos tocó una con un ruido constante que provenía del cuadro de luces y con un olor a tubería bastante fuerte. No pegamos ojo. Volvimos a pedir cambio al dia siguiente y esta vez todo bien. En ninguna de las habitaciones donde estuvimos habían puesto vaso en el baño aunque sí que hay gel y crema hidratante para manos. Como era un aniversario nos pusieron una caja de bombones y una copita de cava en la primera habitación, aunque al hacer el cambio no nos la acercaron. Nos dijeron que le dieron la habitación a otra gente y allí se quedaría, así que imagino que ellos estarían encantados, jaja. En general está bien, pero no nos gustó que no tuvieran en cuenta las peticiones cuando había sitio en el hotel y además se pidió con tanta antelación. De todas formas el personal es agradable.

Das Hotel befindet sich in super Lage, alles zu Fuß erreichbar. Das Zimmer war sauber u d jeden tag gereinigt. Das einzige was mor nicht gefallen hat ist das mann nicht direkt da rezeption hat sondern in ein paar meter weiter ligendes Hotel.

Right in the heart of Valencia. Easy to walk almost anywhere you wanted to see. Room was clean and spacious, had 3 terraces. Air conditioning worked well, fridge in room, comfortable bed and a safe location. Priced well based on comparable options, would definitely stay here again!

Sehr zentrale Lage. Saubere und große Zimmer. Rumdum sehr zufrieden.

Room smelled of sewage, staff denied it was a known issue (however other reviews of the same room - Room 100 - outline the same problem). As a result we had a terrible night's sleep and were both vomiting from the smell.

Infelizmente nao foi tao bom como da primeira vez. Nosso lençol estava "furado" (não é o que se espera de um hotel), o ar condicionado desarmava durante a noite (aparentemente tinha um timer), e no ultimo dia da estadia o nosso quarto foi tomado por um cheiro de cigarro forte vindo do corredor, que percebemos desde o elevador e impregnou o nosso banheiro, provavelmente pelo sistema de exaustão. Uma pena, o hotel tem potencial e excelente ponto, essa é a segunda vez que me hospedei lá inclusive. Mas gostaria de destacar a cordialidade do atendimento da recepção.

This was a super small room. The worst part was that bath and bedroom smelled from sewer as pljmbing was clearly not correct. One time room not cleaned. I slept on lowest floor,people walking in front of room, oitside on street! And outsdie in hotel. . Noisy. All the shower water and other bathroom water came through a pie in wall in room and you hear it all the time. Super noisy smelly room. Definitely not worth the 4 stars and the price way less. AC was impossible to get to work.

I will try to stay as objective as possible, because it has one of the worst hotel stays I have experienced. We booked three rooms. Service: One of the rooms smelled strongly of wastewater. We complained, and the only option offered was a smaller downgrade room. Unfortunately, that room also smelled (though not as severely). Since management was absent and the hotel was fully booked, the receptionist could only provide that solution. She mentioned that Valencia has pipe issues. As a compensation, they offered free breakfast (which I did not use or care for) along with the downgrade. The receptionist and maintenance staff were polite and tried to help, but they were not equipped or supported by management. Service rating: 1/5 (one point only for their kindness). Problem resolution rating: 0/5. Facilities: The building was separate from the main reception, requiring check-in elsewhere. Lobby lights switched off automatically if you sat still. Rooms looked decent at first glance, but the wastewater odor ruined the experience. The other two rooms (out of three) were fine. Location: Excellent location. No complaints here. Cleanliness: The rooms were clean overall, aside from the odor and some dust in the vents. Noise Levels: Very noisy. In the downgrade room, I could clearly hear the street noise. This could be improved. Air Conditioning: It's okay. Could be better. Lower temp is 68 degrees farenheit. Overall: There are better options in the location. Do not book here.

This hotel is a sister to the larger hotel 1/2 block away on the main street. This building is set back from the street in a cute, quiet little plaza off the main street. Room was renovated and lovely, but stairs and entrance were minimally renovated and had a weird odor. Room was rather tight, with the bed taking up most of the space. Mini-bar snacks on one bedside table prevented use for anything else.

Great location, nice rooms and good beds

Excellent city centre hotel with great shower, comfortable beds, clean and tidy with a great breakfast. Close to the old city and restaurants. Definitely recommend.

We had problems with the wifi, it didn’t work.

Right in the heart of Valencia. Easy to walk almost anywhere you wanted to see. Room was clean and spacious, had 3 terraces. Air conditioning worked well, fridge in room, comfortable bed and a safe location. Priced well based on comparable options, would definitely stay here again!

This was a super small room. The worst part was that bath and bedroom smelled from sewer as pljmbing was clearly not correct. One time room not cleaned. I slept on lowest floor,people walking in front of room, oitside on street! And outsdie in hotel. . Noisy. All the shower water and other bathroom water came through a pie in wall in room and you hear it all the time. Super noisy smelly room. Definitely not worth the 4 stars and the price way less. AC was impossible to get to work.

The hotel was wonderful. Our flight was delayed and the staff were great about our late arrival. My husband’s bag was also delayed and the Reception staff were very supportive about helping us to get it delivered to the hotel. Lovely room with a little balcony overlooking a quiet street. Great location! Recommend having a Mojito at Cool - the small bar across the road from Hotel SH Ingles (Reception). Also, some great restaurants in the area - we loved the food at Espurnes. Great place to stay!

I will try to stay as objective as possible, because it has one of the worst hotel stays I have experienced. We booked three rooms. Service: One of the rooms smelled strongly of wastewater. We complained, and the only option offered was a smaller downgrade room. Unfortunately, that room also smelled (though not as severely). Since management was absent and the hotel was fully booked, the receptionist could only provide that solution. She mentioned that Valencia has pipe issues. As a compensation, they offered free breakfast (which I did not use or care for) along with the downgrade. The receptionist and maintenance staff were polite and tried to help, but they were not equipped or supported by management. Service rating: 1/5 (one point only for their kindness). Problem resolution rating: 0/5. Facilities: The building was separate from the main reception, requiring check-in elsewhere. Lobby lights switched off automatically if you sat still. Rooms looked decent at first glance, but the wastewater odor ruined the experience. The other two rooms (out of three) were fine. Location: Excellent location. No complaints here. Cleanliness: The rooms were clean overall, aside from the odor and some dust in the vents. Noise Levels: Very noisy. In the downgrade room, I could clearly hear the street noise. This could be improved. Air Conditioning: It's okay. Could be better. Lower temp is 68 degrees farenheit. Overall: There are better options in the location. Do not book here.

mooi hotel en schoon,netjes en op een geweldige locatie midden in de stad. wij zijn achteraf in een JUNIOR SUITE met een klein niet al te stabiel bed geplaatst met een trap naar het slaapgedeelte terwijl we een Superior kamer met queensize bed hadden geboekt .

Great location and spacious room.

No es cómodo que el lobby esté en otro lado, y si bien el staff es muy amable, cuando estás del lado de las habitaciones ni lo ves.

Room and was basic but great and clean. Great location. Staff seemed stressed and receptionist said I couldn't have another blanket when I asked for one. Horrible attitude.

Very convenient, 2 mins from placa real. "Annex" of hotel round corner, so effectively 24 hour, very helpful, reception.. All mod cons, safe, functioning air con,coffee machine(but only 4 pods). Lots of towels. Great shower.

Pros: almohadas y cama cómodas. Buena insonorización. Amabilidad del personal y buena limpieza. Habitaciones un poco justas, pero suficientes. Contras: El check-in online no sirve de nada, hay que volver a hacerlo en el hotel. Hicimos una petición con un mes de antelación de habitación en un piso alto y tranquila y aunque el hotel no estaba lleno nos adjudicaron una en el primer piso, cerca de la calle y enfrente del ascensor. Pedimos cambio y al chico de recepción pareció incomodarle y nos lo hizo de mala gana aunque no fue maleducado en ningún momento. Nos tocó una con un ruido constante que provenía del cuadro de luces y con un olor a tubería bastante fuerte. No pegamos ojo. Volvimos a pedir cambio al dia siguiente y esta vez todo bien. En ninguna de las habitaciones donde estuvimos habían puesto vaso en el baño aunque sí que hay gel y crema hidratante para manos. Como era un aniversario nos pusieron una caja de bombones y una copita de cava en la primera habitación, aunque al hacer el cambio no nos la acercaron. Nos dijeron que le dieron la habitación a otra gente y allí se quedaría, así que imagino que ellos estarían encantados, jaja. En general está bien, pero no nos gustó que no tuvieran en cuenta las peticiones cuando había sitio en el hotel y además se pidió con tanta antelación. De todas formas el personal es agradable.

Incredible location. Truly super close to the heart of downtown Valencia. You can easily walk to the Central Market, Cathedral and all the main sights to see. Nice breakfast buffet with great service. Probably one of the best check in experiences I’ve had, Rosa was so helpful. Room was spacious, nicely decorated in fresh, villa style. Just be aware that there is a separate location for Suite Palace and Ingles, with the former being separate from the main lobby and restaurant.

Really a nice hotel, I wanted a base in central Valencia for sight seeing, this hotel is mins from several bus stops, 10 mins from the tram line to the airport, withing walking distance of the main sights. The staff were super friendly checking in, the breakfast staff and the bar staff also really nice. The reception and breakfast is at the sister hotel around the corner however it really is no more than 100m around the corner so this was no inconvenience at all. I thoroughly enjoyed my week there.

We have an issue with the rooms assigned but staff was able to accommodate us in new rooms.

The hotel was wonderful. Our flight was delayed and the staff were great about our late arrival. My husband’s bag was also delayed and the Reception staff were very supportive about helping us to get it delivered to the hotel. Lovely room with a little balcony overlooking a quiet street. Great location! Recommend having a Mojito at Cool - the small bar across the road from Hotel SH Ingles (Reception). Also, some great restaurants in the area - we loved the food at Espurnes. Great place to stay!

I will try to stay as objective as possible, because it has one of the worst hotel stays I have experienced. We booked three rooms. Service: One of the rooms smelled strongly of wastewater. We complained, and the only option offered was a smaller downgrade room. Unfortunately, that room also smelled (though not as severely). Since management was absent and the hotel was fully booked, the receptionist could only provide that solution. She mentioned that Valencia has pipe issues. As a compensation, they offered free breakfast (which I did not use or care for) along with the downgrade. The receptionist and maintenance staff were polite and tried to help, but they were not equipped or supported by management. Service rating: 1/5 (one point only for their kindness). Problem resolution rating: 0/5. Facilities: The building was separate from the main reception, requiring check-in elsewhere. Lobby lights switched off automatically if you sat still. Rooms looked decent at first glance, but the wastewater odor ruined the experience. The other two rooms (out of three) were fine. Location: Excellent location. No complaints here. Cleanliness: The rooms were clean overall, aside from the odor and some dust in the vents. Noise Levels: Very noisy. In the downgrade room, I could clearly hear the street noise. This could be improved. Air Conditioning: It's okay. Could be better. Lower temp is 68 degrees farenheit. Overall: There are better options in the location. Do not book here.

This property was in a great location. The room was clean and comfortable. The only problem was it was hard to find the reception area, which was around the block..better instructions ahead of time would help.

Hôtel localisation was perfect

This hotel is beautiful, everything is very new and clean. It’s also located at the perfect spot, 40 m around the corner and u are in the middle of the city centre. The staff is very nice as wel. Would recommend 10/10.

Great location, nice rooms and good beds

Das Hotel befindet sich in super Lage, alles zu Fuß erreichbar. Das Zimmer war sauber u d jeden tag gereinigt. Das einzige was mor nicht gefallen hat ist das mann nicht direkt da rezeption hat sondern in ein paar meter weiter ligendes Hotel.

Incredible location. Truly super close to the heart of downtown Valencia. You can easily walk to the Central Market, Cathedral and all the main sights to see. Nice breakfast buffet with great service. Probably one of the best check in experiences I’ve had, Rosa was so helpful. Room was spacious, nicely decorated in fresh, villa style. Just be aware that there is a separate location for Suite Palace and Ingles, with the former being separate from the main lobby and restaurant.

Right in the heart of Valencia. Easy to walk almost anywhere you wanted to see. Room was clean and spacious, had 3 terraces. Air conditioning worked well, fridge in room, comfortable bed and a safe location. Priced well based on comparable options, would definitely stay here again!

Sehr zentrale Lage. Saubere und große Zimmer. Rumdum sehr zufrieden.

Zentral gelegen und in unmittelbarer Nähe von tollen Lokalen und Boutiquen.

The hotel was wonderful. Our flight was delayed and the staff were great about our late arrival. My husband’s bag was also delayed and the Reception staff were very supportive about helping us to get it delivered to the hotel. Lovely room with a little balcony overlooking a quiet street. Great location! Recommend having a Mojito at Cool - the small bar across the road from Hotel SH Ingles (Reception). Also, some great restaurants in the area - we loved the food at Espurnes. Great place to stay!

Great location and spacious room.

I enjoyed my small suite as the size was just right and there were places to sit besides the bed. The bathroom was also very well designed. The location was very central to the places to visit. I really liked the breakfast too.

It was a nice experience overall . The only problem was that checking in was in a different building and for the first time with the luggage it was not fun. Also breakfast ended too early.

Muito bem localizado. Confortável, quarto e banheiro muito espaçosos. Café da manhã ótimo. Todos os atendentes muito simpáticos. Só sugiro ter um ponto de luz sobre a escrivaninha pois fica muito escura para fazer anotações ou ler algo. Nota 1000

Great experience, beautiful decoration and very delicious breakfast

il menu della colazione potrebbe essere migliorato in qualita

Kaffeautomaterna svåra att få fungerande, därav kö till kaffet. De dukade av för snabbt, frukost som inte var påbörjad försvann från bordet. Men frukosten i sin helhet smakade gott!!!

Excellent city centre hotel with great shower, comfortable beds, clean and tidy with a great breakfast. Close to the old city and restaurants. Definitely recommend.

Incredible location. Truly super close to the heart of downtown Valencia. You can easily walk to the Central Market, Cathedral and all the main sights to see. Nice breakfast buffet with great service. Probably one of the best check in experiences I’ve had, Rosa was so helpful. Room was spacious, nicely decorated in fresh, villa style. Just be aware that there is a separate location for Suite Palace and Ingles, with the former being separate from the main lobby and restaurant.

Really a nice hotel, I wanted a base in central Valencia for sight seeing, this hotel is mins from several bus stops, 10 mins from the tram line to the airport, withing walking distance of the main sights. The staff were super friendly checking in, the breakfast staff and the bar staff also really nice. The reception and breakfast is at the sister hotel around the corner however it really is no more than 100m around the corner so this was no inconvenience at all. I thoroughly enjoyed my week there.

Muy buena situacion, muy cerca de la Plaza de la Catedral. Habitación algo pequeña, pero limpio y la ducha, estupenda. El desayuno, muy bueno, pero hau que desplazarse a otro hotel, así como para la recepción, porque el edificio del hotel no tiene.