Tru by Hilton Monroe

Clean rooms, activities in lobby area for all, small indoor pool (no hot tub), small continental free breakfast. Plenty of seating area in the lobby. Lobby seems to be a community hangout in evenings. Pool table in lobby that’s free to use. Front desk staff very friendly. Rooms are small, beds comfortable and large bathroom shower area.

A new structure, clean with pool, morning breakfast, quiet

I really enjoyed the family games, pool table, and swimming pool they offered. The atmosphere was vibrant with great colors, and the staff were incredibly friendly, especially during breakfast. It made for a wonderful experience!

Nice hotel close to everything you would need in monroe. Wonderful hot showers and comfortable beds. Perfectly functioning air conditioning units. Nice warm pool. 24 hours available coffee was nice.

Nice hotel. Staff was not super friendly, but they were efficient. I got a room that smelled like cheese and they changed us right away. The hotel is nice. Nice pool. No towels though. There was a phone, and the staff was informed. Apparently they ran out of clean towels. We had to walk soaking up to our room. Ok fitness area. Nice pool table. Fun board games to go with kids. Breakfast is ok, not the best, but for one night it was fine. I got there, there were no eggs left, or cups for the coffee, and a big “no milk” sign was displayed over the cereals. After insisting, all was replenished. The room was nice; simple, but well designed. Beds were comfortable. I slept so well. Bathroom was spacious and well equipped. Large parking. A few restaurants you can drive to; it is a suburban area.

Clean room great staff pet friendly! Good coffee!

Fitness room and pool

Everything was clean and neat. The indoor pool was very warm and clean and everyone who worked here was very helpful and kind

A great place to stay for families . The kids enjoyed the pool and breakfast!

The free pool table, board game's and swimming pool were awesome for entertaining our kids and their friends!! There was also lots of comfortable seating inside and outside for the adults to hangout!

Room was no very clean. A cap from a applesauce gogo squeeze was laying on the floor behind the bathroom door. Obviously it was not cleaned. We had and empty box of tissues in the holder. Handprints were all over the window in the room. Something was splashed on the wall under the light switch in the bathroom. Very disappointed in our stay. Cheryl the front desk lady was very nice and accomadating.

The room wasn't cleaned very well, and the both nightstands were a bit dirty. I can also see A/C filter was full of dust.

I was charged $10.60 for a fitted sheet having a stain on it , dead flies in the window sill of the bedroom . Shower floors were dirty and not cleaned .

Hotel is very clean

Staff was friendly. Hotel was clean.

Very poor. Halls were dirty not cleaned. We had to wait 20 mins to check in I would not stay again

Rooms were small, very small! Shower floor was stained due to not being cleaned properly, in a very long time! Some of the corners in the room & our bathroom floor were really dirty, pillows were uncomfortable and chep! Walls were paper thin, we heard the people in the next room arguing all night and people in hallway all night!

Love Tru, but had a little cleanliness issue with the room.

Not clean

Bathroom maintenance and cleanliness could be better. Linens and bedding are terrible. "Blanket" was thin and not warm, sheets were thin synthetic fabric and bunches up everywhere.

This is without exaggeration, the tiniest hotel room i’ve ever stayed in. There is less than 2ft of room on either side of the bed and nowhere to put your suitcase. I could touch the TV while sitting at the foot of the bed.

The room had everything we needed, however the walk space between the wall and the beds were very tight. We had trouble getting the luggage cart into the room to unload it. This was my first stay in a Tru hotel. It was just a bit to cramped for our preference. The pool was also colder than we are used to with pool temps, but we are finding that with many hotels lately. Overall the room was comfortable, it just felt a bit cramped for us.

So so -- Not my "cup of tea". Retro 60's motif not to my liking -- chose it because it was relatively new. Disappointed. Pros Clean, bed comfortable, great staff, good shower. Cons Very small room, motif, not much "soft appointments

Excellent room. The only negative actuator was very small. No drawers. No closet. Excellent gym, new bathroom fixtures. Lovely appearance.

I had to move rooms at 1:30 am because HVAC problem.

Room was hot and took forever for the ac to cool the room.

They were supposed to credit my stay and still have not. They false advertise the size of the rooms and they are extremely small. This cause an issue for my husband who has a medical condition and needs room. I have pictures of the size of the room and the pictures on what is advertised on Expedia and they are not what they claim to be.

Walls are thin. Other visitors were disrespectful of quiet hours. The hotel was clean and everyone was friendly.

There are no views around the property which is fine. When entering it smells too much like chemical cleaning products. Not pleasant. I could hear people in the room above mine walking around. It was loud enough to wake me up in the morning. People walking and talking in the hallway was loud. The shade to the room didn't block the light from the sides of the windows in the morning. The sound proofing of the walls, doors, ceilings could be much better for a more peaceful stay.

This is the smallest king size room I’ve ever stayed in. You can barely get your suitcases between the bed and the bench. There is hardly any storage space for two people. The sheets were worn out with major pilling and the night manager replaced them when I complained but said “most” people don’t mind them so they wouldn’t be taken out of rotation. Odd.

Clean modern new place. Front desk staff was amazing on check in and check out. Being friendly always makes a great experience

Staff has been excellent!

Check in was easy and friendly staff

Very clean and the staff was very accommodating.

We absolutely love Tru and this was no exception. The property, parking, and breakfast were all perfect. The staff was exceptional especially Jeanne. She was a welcoming breath of fresh air after a long day on the road.

Stay on 6-12 check in should have been at 3 older lady at desk was very rude and not helpful. Room wasn’t ready came back twice and still not ready . Came back at 5 and was ready but still same lady rude . Another lady came and then everything went better

One of the best lobbies we have seen, staff was great. Will be staying again if ever needed. Go Buckeyes!!!

Front desk checked someone else into our room and it took them forever to rectify the situation and get us a new room. Also lots of pot smells in the hallways

They never called me, never messaged me, never received any type of communication. I booked around 10:30 pm and when I called around 12:38am, Tyler proceeded to tell me my reservation had been canceled by Expedia. He said refund was issued, but that did not happen, as I had to contact Expedia to request it. I believe the property made a mistake, one that cost me a whole night with no room, as the entire area was sold out. I have never experienced that situation before, and to only have received a $75 comp for not having room was quite ridiculous.

Always stay at Hilton being a rewards member and traveling often but this one…Not so good, most of the staff was helpful but the lady with short hair in the morning when we were checking out was awful and very very rude… The property was poorly maintained. I chose this place bc it was about $40 more expensive than surrounding hotels so I was hoping for a slightly upscale experience, upon arriving the parking lot was filled with trash, the property looked not maintained at all, the walls falling apart, holes, rusty chairs, hand towels for bath towels in the pool, cigarette burn holes in the couches, I really cannot believe they are charging people to stay here it’s a mess. And charging $4 for a Coca Cola and $10 for a bags of chips…insanity!!! Upon leaving they charged me an extra $15/washcloth with a stain on it saying it was my fault they couldn’t get it out… I have blue hair and you only have white towels… what was I supposed to do? Not shower??? The tv didn’t work in our room and the remote batteries were dead. The gym is insanely small and could not hold more than one person at a time. They say they offer breakfast but it’s really some muffins and orange juice not real food at all…The internet went down while we were here also. Positives…They did provide poop bags for dogs outside which was nice. The beds were comfortable but not clean. The soap in the bathrooms smelled nice.

Great location for lake Erie access points..Plenty of food options in the area...comfy beds and and a good continental breakfast

convenient location

The property was fairly new and clean and very close location to Sterling state park... We were there on a fishing trip. So we were able to park the boat close to the hotel and able to charge the batteries from a outside outlet... Great hotel if you are there in the area to fish.

I usual stay here when in the area. The hotel is close to restaurants and the highway. Usual Hilton standard: smells nice, rooms are comfy, coffee 24/7, amenities on site

New hotel good location.

No complaints. Everything was clean and perfect. Pool was warm. Right across the street from state park and lake Erie.

Close to Angelo's chophouse

It was very convenient for our needs . Close to I75. Room was a bit small , but was perfect for our overnight stay . Reception was excellent.

The loud trucking.company directly behind.open.all.night

Liked the location from an access to Monroe standpoint. Sometimes the place really had an odor.

We had an amazing stay. Room and property was clean. Pool was nice. Breakfast was good too.

Everyone was great. Great breakfast too

Nice hotel. Staff was not super friendly, but they were efficient. I got a room that smelled like cheese and they changed us right away. The hotel is nice. Nice pool. No towels though. There was a phone, and the staff was informed. Apparently they ran out of clean towels. We had to walk soaking up to our room. Ok fitness area. Nice pool table. Fun board games to go with kids. Breakfast is ok, not the best, but for one night it was fine. I got there, there were no eggs left, or cups for the coffee, and a big “no milk” sign was displayed over the cereals. After insisting, all was replenished. The room was nice; simple, but well designed. Beds were comfortable. I slept so well. Bathroom was spacious and well equipped. Large parking. A few restaurants you can drive to; it is a suburban area.

Everyone was great. Amazing breakfast too!! The breakfast host Monday was the best

Breakfast was mediocre

Very clean rooms and friendly staff. More breakfast choices would be nice.

Everything good expect breakfast. Breakfast was cheap and not tasty.

The lobby was beautiful and the front staff were cordial. The room was nice but very tight and there were only 2 of us. You can skip the free breakfast. This area loves flat dry egg patties. It was the same in the other hotel we stayed in. There wasn't any meat.They did offer yogurt, muffins, cereal and bagels. Coffee was good.

Good beds, shower, dark shades for morning, and the cost was reasonable. Breakfast was better than expected. Staff was friendly and helpful. Like many hotels the computer printer was unusable. People don't respect the no noise times. A bit too noisy on the weekend with college kids near our room. Room is quite small but adequate.

clean and nice hotel. good breakfast 👍