Residence Inn by Marriott Fort Walton Beach

Traveled with my kids and we had so much fun. Staff was super friendly

The check-in/out process was smooth. The room was wonderful for our family of 5. The pool was nice and warm. They had a good variety of food for breakfast. Great view of the bay and ocean from our balcony room.

The best breakfast we have ever had in a hotel. Smells amazing and clean.

The hotel staff was friendly and helpful however I had to request for my room to be cleaned twice! The first time housekeeping totally skipped my room, even though the sign was on my door to have my room clean, and I requested with the front desk to have it cleaned. They still did not clean it upon seeing that my room was not clean. I had to go back to the front desk to request that it be recalled. The staff at the front desk made me aware that this had been an ongoing theme of the week that rooms were not being clean or being partially clean by the housekeeping staff. The front desk staff reassured me that my room would be clean that day however it was not. I went to the front desk the next day, requesting for a full clean on my room due to the fact, we had spilled red wine on the linen in the bed and needed to have clean linen changed upon returning to my room. The room appeared to have been cleaned however, when I pull the covers back on the bed, the stain sheets were still on the bed. I then reached out to housekeeping, was placed on hold, went down to the front desk and formally complaint the gentleman working the front desk, then told me to talk to the head of housekeeping who had already clocked out and was on her way out the door. I spoke with the head of housekeeping, and she herself took time after having clocked out for her day and came up to my room, saw what had been done and immediately addressed the issue.

The stay was just as expected and if ever in the area, I will definitely stay at the location again. I'll go one step further and even recommend it to others. The room was clean and cozy.