Nobu Hotel Chicago

For $900 a night, the bathroom should at least very clean and not covered in mold and mildew

Great location, very comfortable short stay for a concert. Staff was incredibly friendly!

Great property and excellent service. I down-voted staff over one nitpicky thing, but when a hotel is that expensive, you expect excellence. We were missing a robe. After requesting one, they came to our room with ear plugs. After explaining that we were missing a robe, he came back with a robe with a mismatched belt closure. When a place touts its excellence through its pricing, you should demand it through its service provision.

Hotel was nice. Great style. Staff very professional. I was a bit irked that checkout was at 11 am and no later checkout could be accommodated. Gym was mediocre. Room could have used more comfortable chairs.

We stayed for 2 nights. Our room was not cleaned. When asked housekeeping about cleaning our room we were told that as it was after 3 they will do a light clean up. The worst was that they did not replace our dirty coffee cups. This is very disappointing! Never expected this out of Nobu. I have never had to reuse my coffee cups at any other hotel.