Name: Hampton Inn Boston Woburn
Address: 371 Washington Street, Woburn, Massachusetts, USA, Woburn, Massachusetts, US
Price range: 157 $–492 $ per night
Rating: 9.03

Was Gäste sagen

In Bewertungen des Hampton Inn Boston Woburn loben Reisende durchweg die sehr sauberen, modernen Zimmer, das freundliche Personal und die günstige Lage in der Nähe von Autobahnen und Restaurants. Dies macht es zu einer praktischen Ausgangsbasis für den Besuch von Boston und umliegenden Sehenswürdigkeiten.

Eine wiederkehrende Beschwerde betrifft die eingeschränkte Reinigung bei längeren Aufenthalten, sofern diese nicht angefordert wird. Dies führte dazu, dass einige Zimmer nicht wieder aufgefrischt wurden und der Müll nicht abgeholt wurde. Die Qualität und Auslastung des Frühstücks variiert je nach Tag, wobei es Berichte über langsame Nachfüllungen und gelegentlich kalte Speisen gibt. Mehrere Gäste berichteten auch von gelegentlichen Internetausfällen und einem Pool, der zu kalt sein kann, wenn die Heizung nicht funktioniert. Insgesamt erwartet man einen sauberen, modernen Aufenthalt in der Vorstadt mit freundlichem Service und einigen betrieblichen Unstimmigkeiten.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Modernes Hotel mit einem sauberen Pool (den einige Gäste jedoch kalt oder mit defekter Heizung vorfanden), einem gepflegten Fitnessraum und einer kleinen Lobbybar. Kostenlose Parkplätze sind problemlos verfügbar, auch mit einigen Ladestationen für Elektrofahrzeuge, und ein Wäscheservice steht zur Verfügung.

Reinigung

Die meisten Bewerter beschreiben das Hotel und die Zimmer als sehr sauber. Allerdings gibt es mehrere Berichte über Mängel wie verschmutzte Bettwäsche, Haare oder Gerüche, schmutzige Flure und vereinzeltes Schädlingsbefall.

Zimmer

Die Zimmer sind modern, geräumig und im Allgemeinen komfortabel, mit Verdunklungsvorhängen und zeitgenössischer Einrichtung. Einige Gäste bemängelten unbequeme Betten, laute oder zugige Klimaanlagen, Lärmbelästigung durch benachbarte Zimmer und gelegentliche Internetausfälle.

Dienstleistung

Das Personal wird oft als freundlich, einladend und effizient beim Check-in beschrieben. Es gibt jedoch mehrere Berichte über verwirrende Reinigungsrichtlinien, langsame Reaktionszeiten, Abrechnungsprobleme und gelegentlich unhöfliche Interaktionen.

Ähnliche Gästebewertungen

10

Ruben E.

6. Okt. 2025

·

Aufenthalt am 3 Nächte

Fastest check in ever

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10

Tammy

20. Dez. 2025

·

Aufenthalt am 3 Nächte

Wonderful staff, clean and comfortable

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2

wenchuan

20. Mai 2025

·

Aufenthalt am 1 Nacht

I had a very disappointing and frustrating experience with the staff at this hotel. I booked my stay through Expedia, but upon checkout, I noticed I had been double charged for the room. When I raised this concern with the front desk, I was told the additional charge was for taxes. I explained multiple times that the charge was not a tax but a duplicate payment. Despite my clear explanation, the staff dismissed my concern and insisted that Expedia had not paid them, advising me to take the issue up with Expedia myself. When I asked for assistance with the hotel WiFi so I could contact Expedia, I was told it wasn’t their problem and that I needed to resolve it on my own. The staff made no effort to help or even recheck the charge. Eventually, Expedia confirmed that they had paid the hotel. However, because the hotel staff refused to verify anything or take responsibility, I ended up wasting over an hour sitting in the lobby trying to resolve an issue that could have been easily avoided. Not once did anyone at the hotel apologize or acknowledge their mistake. Instead, I was treated with impatience and suspicion, as though I were being unreasonable or dishonest. This experience left a lasting negative impression. I expected far better professionalism and basic courtesy from the hotel staff.

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6

Regina

11. Nov. 2024

·

Aufenthalt am 3 Nächte

The stay and amenities were great, staff not so much, even the manager was rude. They tried to tack on $36 dollars saying that we charged food from the store when that never happened. Watch your receipts. Had to call actual Hilton to get a refund.

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10

Maria

26. Juli 2025

·

Aufenthalt am 1 Nacht

Great customer service

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10

Paul

27. Aug. 2025

·

Aufenthalt am 1 Nacht

Our family stayed at the Hampton Inn Boston and we really enjoyed our time there. The hotel was very clean and the front desk staff were super friendly and helpful. We had a comfortable night’s sleep, and the free breakfast in the morning was a great way to start the day. Free parking was also a big plus. Overall, it was a pleasant and comfortable stay we felt very good staying here and would definitely come back again!

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10

Jose

7. Aug. 2024

·

Aufenthalt am 1 Nacht

After a long, delayed flight from Dallas to Boston, arriving at the Hampton Inn Boston Woburn was a breath of fresh air. The check-in process was impressively quick and easy, which was exactly what we needed after our exhausting journey. The young lady at the reception desk greeted us with a warm smile and exceptional service, making us feel welcomed and cared for right from the start (rare these days it seems). Our room was immaculate, spacious, and incredibly comfortable, providing us with the perfect haven to unwind and relax. We were so pleased with our experience that we decided to extend our stay by an additional night to explore the beautiful city of Boston. The hotel’s convenient location made it easy for us to venture out and see the sights. From the complimentary breakfast that offered a wide variety of delicious options to the well-maintained facilities, every aspect of our stay was nothing short of fantastic. The staff went above and beyond to ensure we had everything we needed. Overall, Hampton Inn Boston Woburn exceeded our expectations in every way. We wholeheartedly recommend this hotel to anyone visiting the area. We can’t wait to come back on our next trip to Boston!

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4

Kelly

7. Aug. 2025

·

Aufenthalt am 2 Nächte

Terrible customer service at check-in around midnight on 7/31. The front desk employee was rude and unhelpful. Multiple cards declined despite having funds. My partner suggested the issue was the card reader, but the employee dismissed it. After the employee telling me there were no other way to help me. I asked if he could enter my card manually—he said it would “just decline again.” Eventually, he did enter it, and it worked, with no apology. I asked to pay in cash—he refused, telling me to deposit cash into the same card that wasn’t working. After going back and forth and asking for other options, he finally offered to manually input my card—which worked. No apology. Then he claimed the system was suddenly running slow and couldn’t issue my key right away. Still no apology even though it was clearly the system that malfunctioned & caused it to decline every card we tried. We later saw a rat in the kitchen and avoided the breakfast. Day shift staff were much better, but that check-in experience was unacceptable. Hotel room was good.

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6

Justine

29. Sept. 2025

·

Aufenthalt am 3 Nächte

The stay started off well, we had a late check in due to travel issues and we were met with a very friendly overnight staff. However, the pillows were uncomfortable so I didn’t sleep well. The breakfast was okay, I’ve had better at other Hilton/Hampton properties. But what really got me was the housekeeping. Apparently, you have to “request” housekeeping during a 3 night stay/ or more. That’s just CRAZY. I understand since Covid ALL hotels do this every other day thing. But having to request it, that’s something else. Nobody, while on vacation should have to think about making that request. So when I called and asked for towels and explained I misunderstood the housekeeping policy(because in the room it said differently), I was met with a rude explanation and correction which was unnecessary. I also had to go downstairs for the towels myself because after 32 mins, we didn’t have any still. I asked for the towels and told them to cancel the room visit since I came and got them myself and I was once again met with a rude comment of, “he would’ve been on his way.”I will just add that if you are visiting the Boston area for the first time like I was, and are staying here because the rooms are cheaper, don’t do it. Spend the extra money and stay closer into town. I spent way too much on ride shares. And to the property, please update your housekeeping policies throughout the hotel because at check in, it says one thing and then another in the rooms. Thank you!

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10

Roberta

5. Okt. 2025

·

Aufenthalt am 1 Nacht

Great property and Anthony was so nice and welcoming and helpful! We had a great stay will be back!

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Günstige Lage an der I-93/I-95 mit zahlreichen Restaurants und Einkaufsmöglichkeiten in der Nähe; etwa 20–30 Minuten Fahrt nach Boston, je nach Verkehrslage. Einige Gäste fanden die Beschilderung schwer zu erkennen und stellten fest, dass es zeitweise zu starkem Verkehr kommt.

Gastronomie

Das kostenlose Frühstück wird häufig für seine Vielfalt gelobt, aber viele Gäste bemängeln die Enge, langsame Nachfüllungen und Speisen, die manchmal kalt serviert werden. Die Lobbybar existiert, aber die Öffnungszeiten und das Angebot können begrenzt sein.

Monat	Durchschnittspreis
Januar	124 $
Februar	123 $
März	130 $
April	148 $
Mai	177 $
Juni	214 $
Juli	183 $
August	164 $
September	207 $
Oktober	252 $
November	145 $
Dezember	123 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9 $195	10 $172	11 $194	12 $199
13 $177	14 $214	15 $402	16 $265	17 $184	18 $195	19 $216
20 $157	21 $261	22 $289	23 $289	24 $215	25 $254	26 $453
27 $179	28 $197	29 $297	30 $213

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $208	2 $290	3 $349
4 $202	5 $225	6 $294	7 $247	8 $217	9 $381	10 $492
11 $209	12 $235	13 $246	14 $252	15 $233	16 $351	17
18 $241	19 $233	20 $290	21 $274	22 $206	23 $333	24 $368
25 $186	26 $197	27 $240	28 $261	29 $218	30 $379	31 $353

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