Name: Tru By Hilton Denver Downtown Convention Center
Address: 801 15th Street, Denver, Denver County, US
Price range: 110 $–489 $ per night
Rating: 8.53

Was Gäste sagen

Das Tru By Hilton Denver Downtown Convention Center wird für seine zentrale, fußläufige Lage und das gute Frühstück gelobt, während immer wieder Kritik an den kompakten Zimmern mit begrenztem Stauraum, dem teuren Valet-Only-Parkservice, langsamen oder außer Betrieb genommenen Aufzügen und gelegentlicher Straßen- und Klimatisierungsgeräuschen geäußert wird.

Viele Gäste heben das freundliche Personal, die sauberen Zimmer, ein ordentliches Fitnesscenter und unterhaltsame Spiele in der Lobby mit rund um die Uhr verfügbarem Kaffee hervor. Der Service kann jedoch unterschiedlich sein, mit verzögerten Antworten, Problemen beim Check-in oder Berichten über Überbuchungen, unregelmäßigen Baröffnungszeiten und Warteschlangen oder Lücken bei der Wiederauffüllung beim Frühstück während Stoßzeiten. Insgesamt ist es eine praktische, zweckmäßige Basis in der Innenstadt mit Kompromissen bei Platz und Organisation.

Leistungen

Sauberkeit

Zimmer

Dienstleistung

Lage

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Das Fitnesscenter wird gut bewertet und die Lobby bietet Spiele und rund um die Uhr Kaffee. Der Valet-Only-Parkservice ist teuer und die Aufzüge sind häufig langsam oder teilweise außer Betrieb; die Verfügbarkeit der Bar ist unregelmäßig.

Ähnliche Gästebewertungen

10

David

6. Okt. 2025

·

Aufenthalt für eine Nacht

Very conveniently located for our events this past weekend. The bar was closed when we got back from our concert, but the room was very nice, and the breakfast was amazing.

8

Tasia

22. Sept. 2025

·

Aufenthalt für 2 Nächte

Good location, walkable. Elevators are slow and people tend to pile up

8

Yichao

28. Dez. 2024

·

Aufenthalt für eine Nacht

Hotel offers many family friendly games such as shuffle board, giant size connect 4, etc. Plenty of space to lounge and socialize. If booking thru home2, the room will have more amenities such as microwave and dishwasher than thru Tru

10

Elizabeth

5. Aug. 2025

·

Aufenthalt für 3 Nächte

Great value for such a great location in downtown Denver. Great breakfast options, coffee, hot water and hot chocolate available 24/7, great snack options available for purchase at all hours. Great valet service- but this does cost a lot!! No other parking options.

8

Monique

12. Okt. 2025

·

Aufenthalt für 4 Nächte

Clean room, great staff, room kinda small for our liking. Workout room great!

10

Howard

27. Sept. 2025

·

Aufenthalt für 3 Nächte

like the breakfast and 24 hour coffe

4

Michael

1. Sept. 2025

·

Aufenthalt für 2 Nächte

Took an hour to check out from 17th floor due to lack of working elevators. The 2 that worked were slow as a snail.

8

Cassandra

3. Dez. 2024

·

Aufenthalt für 2 Nächte

Super convenient location. Easy to get to 16th street mall and other locations downtown. The only negative comment I have is the elevator situation. One of the elevators wasn’t operating and we constantly had to wait to get anywhere. The elevator would arrive full and you had to wait for the next one, sometimes several times.

8

Curtis

16. Aug. 2025

·

Aufenthalt für eine Nacht

Great Hotel, elevators are rather slow, but no complaints about the hotel itself. Be aware that the Valet parking is rather steep at $64, it the only option for parking at the hotel.

8

Candace

18. Aug. 2025

·

Aufenthalt für 3 Nächte

Overall it was great. The advertise having housekeeping every other day for long stays. In my experience, housekeeping solely dropped off towels but never took the dirty ones. Nor was it cleaned, the trash wasn’t emptied or the bed remade once. Was disappointed in that service. Breakfast was great and gym equipment was up to date.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Sauberkeit

Viele Gäste fanden die Zimmer und Gemeinschaftsbereiche sauber, aber es wurden auch verschmutzte Böden, Haare in den Badezimmern und gelegentlich schwerwiegende Probleme wie fleckierte Möbel oder sogar Bettwanzen gemeldet. Die Sauberkeitsstandards und -häufigkeit wirken uneinheitlich.

Ähnliche Gästebewertungen

4

Elijah

27. Dez. 2025

·

Aufenthalt für 4 Nächte

First check in was terrible. There was half a dozen people in line with one front desk lady. Second the room could’ve been cleaner the bathroom definitely was not as clean as it could’ve been, half our lights in the room didn’t work. Bathroom fan didn’t work. And the furniture had stains and tears. Lastly parking is outrageous I could’ve stayed in a luxury hotel with what we paid in total.

8

Chad

21. Jan. 2025

·

Aufenthalt für 3 Nächte

At check in my room had several things that were not clean. After my 2nd day they cleaned again and missed the same stuff. Coffee spillage on floor, someones contact stuck to floor, shower not clean well.

4

Damon

17. Nov. 2024

·

Aufenthalt für 2 Nächte

I had to switch rooms because the first room had bedbugs. Front desk staff was helpful and switched rooms for me. I was made aware that I could not be refunded, which is why I had to stay. Disappointed that I was not given at least a partial refund for having bed bugs. That is disrespectful and disgusting!

6

Danny

17. Juni 2025

·

Aufenthalt für 4 Nächte

The room was dirty and it looked like the floor had never been swept.

10

Alisha

16. Dez. 2025

·

Aufenthalt für 3 Nächte

Staff was extremely nice, breakfast was good, hotel itself was clean & perfect for our 4day stay.

4

Marielle

20. Juli 2025

·

Aufenthalt für 3 Nächte

the roomwas dirty and specificaly the flloor that i had to clean with a towel to show to the front desk how dirti it was. They cleaned the room the day after

4

Nohemy

30. Nov. 2025

·

Aufenthalt für 5 Nächte

The first room we were out in was terrible. Run down and broken. After speaking with the front desk rep they moved us to another room that had bodily fluids on the door of the bathroom. They moved us again. The third room on was fine but this is not my usual tru experience. I have stayed at different trus around the US and this one was by far the worst.

10

Jason

3. Nov. 2024

·

Aufenthalt für 3 Nächte

I’ve stayed here in the past, but I skipped the last couple years because The last two times I stayed all the elevators weren’t working, which caused quite a wait. Glad to report this time they were all working. I like this hotel. It’s centrally located, they have a good breakfast and are very clean for the most part. On this trip, there were some hairs left in the shower that kind of grossed me out, but it was what it was. Like most housekeepers, they are probably overwork and underpaid. I took the train into the city from the airport, but if I would’ve drove, I’d probably would not stayed here. $56 a night for park is crazy.

10

Diane

17. Juni 2025

·

Aufenthalt für eine Nacht

Staff was friendly and helpful. The rooms, public spaces and breakfast areas were all clean.

10

Joyce

20. Juli 2025

·

Aufenthalt für eine Nacht

Easy check-in and check out. The room was clean and the beds were comfortable.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Zimmer sind kompakt mit minimalem Stauraum (oft ohne Schrank oder Schubladen) und begrenzten Annehmlichkeiten im Zimmer wie Kaffeemaschinen oder Mikrowellen. Komfort und Lärmpegel variieren, wobei einige laute Klimaanlagen oder Straßenlärm sowie unbequeme Kissen oder Bettplattformen erwähnen.

Ähnliche Gästebewertungen

8

Angelina

30. Juni 2025

·

Aufenthalt für eine Nacht

The property is in a decent location. Their valet team were really personable. The beds are not comfortable and due to their 'under-bed storage area' they stick out farther than the mattress and I kept banging my knee. The pillows are not great, I had to get extras so my head wasn't laying flat on the bed.

2

Kathy

19. Sept. 2025

·

Aufenthalt für 3 Nächte

Zero frills to where it was not functional. No closet, just a hanging rail and some hooks. Not even a single drawer for any unpacking. No safe for valuables. No place to sit except the bed or the single uncomfortable desk chair with no real way to watch the TV except laying on the bed. Also, parking was problematic and they charged $64 per night for valet.

6

Jose

14. Juni 2025

·

Aufenthalt für 2 Nächte

Rooms are very small for the price and there is not enough storage space

8

Ashley

16. Juni 2025

·

Aufenthalt für 4 Nächte

Overall this was a nice hotel! The rooms are a bit small but very clean. If you're on the street side you do hear noise from traffic and the light rail, nothing some white noise or the TV can't drown out though. No coffeemaker in the room (they have coffee and hot water for tea downstairs) but there is a small mini fridge. The staff was kind and very responsive to any requests we had for extra towels, toiletries, etc. Make sure you get a physical key card, you'll need it to turn on the bathroom and hallway lights (so strange). Be aware that they do ask for your credit card when you check in so make sure you have it with you, especially if you're traveling on a business card. Breakfast was included in the stay but was a bit lackluster, good enough if it's your only option but there are tons of restaurants within walking distance too. The hotel is only a block away from the Convention Center, and 16th Street (one block up) is a walkable strip of shopping and restaurants for almost a mile. We didn't use parking but the valet is pricey. It's really easy to use rideshare options in the downtown area, though.

10

Daniel

17. Dez. 2025

·

Aufenthalt für 4 Nächte

Great breakfast fast check in. The room a a little small but not uncomfortable. Clean and walking distance to many places

4

Natalie

8. Sept. 2025

·

Aufenthalt für 2 Nächte

For the price you pay the rooms are very crammed together. Walkways in the room are very small even for two of us staying it felt very small. There isn’t a pool and dining was very limited.

4

Daniel

22. Dez. 2025

·

Aufenthalt für 2 Nächte

Not the best experience and probably won't stay here again. First, upon check in, the key cards I was initially given for my room DID NOT WORK. I had to go all the way back down to reception and get new keys. Secondly, the bed had 3 pillows and those pillows were pretty flat as it was... on my second night I texted the help line they insist on having you do and ask for more pillows. THREE HOURS LATER they texted me back asking if i received the pillows and i had informed them that i did not. NO RESPONSE. I then called the front desk and the guy said he will try to get ahold of house keeping. Nothing 6 hours later i called again and within an hour pillows were finally delivered. Breakfast was good but they kept running out of everything. The lines were also long. I couple adjustments would make the whole breakfast flow a lot better. My room was loud. Between the AC being super loud and the noice from the outside/street it was difficult to get good sleep.

8

Joe T

11. Juli 2025

·

Aufenthalt für eine Nacht

Small room.

6

Karen

28. Juni 2025

·

Aufenthalt für 2 Nächte

Rooms are really small. No coffee pot in the room. No ice machine on the floors for ice. Room was quiet. Nice shower. Valet parking was a plus. Staff very friendly.

8

Kelly

29. Mai 2025

·

Aufenthalt für 3 Nächte

The rooms are a little too open air for me, no dresser drawers, no closet, so everything is just laying out in the open. I don’t know if they had a temporary problem with the water heater, but I had to run the hot water for over 5 minutes before I started getting hot water. I had booked a room with a bathtub, but when I checked in it was only a shower. Front desk told me I could only get a room with a tub if I needed accessibility, which I don’t, so I didn’t get a tub.

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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Dienstleistung

Mitarbeiter und Valet-Service sind oft freundlich und hilfsbereit, aber die Reaktionszeiten können lang sein und beim Check-in kommt es gelegentlich zu Problemen, einschließlich Überbuchungen. Einige Gäste berichteten von unfreundlichen Interaktionen oder Schwierigkeiten bei der Erfüllung einfacher Wünsche.

Ähnliche Gästebewertungen

10

Jean

5. Okt. 2024

·

Aufenthalt für eine Nacht

I was in Denver for the Colorado Ballet. It was a 5 minute walk. Valet parking was easy. Staff were very friendly and helpful.

4

Eric

13. Dez. 2025

·

Aufenthalt für eine Nacht

We needed another pillow and I called down around 9:30 and was told room service would prong one. At 10:40 no one had come by so I called back down again. I was told the house keepers went home in about 30 min and my request problem got lost in the shuffle of things. I said I understood but just needed one more pillow. No one ever brought one. There was also a large group of kids staying that were very loud till past midnight. Did not sleep well due to noise and no pillow.

4

Andrew

18. Juni 2024

·

Aufenthalt für eine Nacht

The room was clean and comfortable and had all the amenities we needed. The staff was rude, unfriendly and less than helpful. Seemed like they didn’t even want to be there. We stayed at Hyatt Regency the night before and that hotel was so nice and the staff were BEYOND helpful, cheery and nice. Stay there and skip this one if you can.

10

Lymarie

4. Feb. 2025

·

Aufenthalt für eine Nacht

Amazing rooms, amenities, location and service. LaToya at the front desk was always a sweet heart and provided us with the best customer service. She took care of our transfer to the Tru hotel as well for our last night in Denver! We were visiting for the Volleyball tournament this weekend, very busy weekend for them! Thank you LaToya! It was all about you! #1106

10

Maureen

28. Mai 2025

·

Aufenthalt für 2 Nächte

Great stay. Always clean and comfortable. Walkable and convenient location.

10

Alisha

16. Dez. 2025

·

Aufenthalt für 3 Nächte

Staff was extremely nice, breakfast was good, hotel itself was clean & perfect for our 4day stay.

6

Heather

15. Aug. 2025

·

Aufenthalt für 3 Nächte

Front desk staff was not welcoming at all. Both upon check in and leaving neither person even acknowledged me. Lack of storage space in room was disappointing.

2

Paulo Manuel

5. Okt. 2024

·

Aufenthalt für 2 Nächte

Even though we had a reservation, we were informed our room was not available and told to walk in the middle of the night to another hotel, check-in there, check out the next day (11am) and check-in back at 3pm. The attendant (Rain McIlvoy) was dismissive, unapologetic, and said he had dealt with this type of situation before. There was at least another guest that was relocated from the Tru By Hilton to the same hotel were we stayed that night. They overbooked the hotel. We had to wait at the Tru By Hilton almost 2 hours, while Rain took care of the paperwork and confirmation, before we could go to the other hotel.

4

Daniel

22. Dez. 2025

·

Aufenthalt für 2 Nächte

Not the best experience and probably won't stay here again. First, upon check in, the key cards I was initially given for my room DID NOT WORK. I had to go all the way back down to reception and get new keys. Secondly, the bed had 3 pillows and those pillows were pretty flat as it was... on my second night I texted the help line they insist on having you do and ask for more pillows. THREE HOURS LATER they texted me back asking if i received the pillows and i had informed them that i did not. NO RESPONSE. I then called the front desk and the guy said he will try to get ahold of house keeping. Nothing 6 hours later i called again and within an hour pillows were finally delivered. Breakfast was good but they kept running out of everything. The lines were also long. I couple adjustments would make the whole breakfast flow a lot better. My room was loud. Between the AC being super loud and the noice from the outside/street it was difficult to get good sleep.

10

Karen

2. Dez. 2025

·

Aufenthalt für eine Nacht

The valet Dan was amazing, he went above to assist us

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Lage

Zentrale, fußläufige Basis in der Nähe des Kongresszentrums, des 16th Street Mall, des Coors Field und der Arenen mit guter Anbindung an öffentliche Verkehrsmittel. Rechnen Sie mit einigen Baustellen, engen/begrenzten Eingängen und typischem Straßenlärm in der Innenstadt.

Ähnliche Gästebewertungen

8

Sanford

17. Juli 2024

·

Aufenthalt für 2 Nächte

Hotel staff were good. However, out of their control was much street construction work is occurring in many locations) in downtown Denver. Several streets and sidewalks either are blocked off or limited. That made driving to hotel and walking around an adventure/challenge. There was noise from jackhammers and dust during the day - starting at about 7am. Once the construction is done, which I heard would take quite some time, it should be fine.

10

Mary Jo

25. Juli 2025

·

Aufenthalt für 4 Nächte

Prime location for accessing Convention Center!

10

Steven

16. Aug. 2025

·

Aufenthalt für 2 Nächte

Hilton TRU Denver seems to have hit the sweet spot in terms of location, quality and cost. Rooms are comfortable and have enough space to allow for open suitcases without it feeling cramped. With the shelves and desk space, my wife and me were able to have our own areas for unpacking without tripping over each other. Location in terms of proximity to 16 Street Mall and a short walk to the capitol made it an ideal location.

10

Tammy

18. Aug. 2025

·

Aufenthalt für 4 Nächte

Helpful staff. Good breakfast buffet. Good location for conference at convention center.

10

bryan

10. Sept. 2024

·

Aufenthalt für 3 Nächte

Great location, close to concert and sports venues. Easy and quick access to uber rides. Always felt safe and secure.

10

Traci

9. Nov. 2025

·

Aufenthalt für eine Nacht

Grrat room and staff, close to everywhere we needed to go

10

Dena

22. Aug. 2025

·

Aufenthalt für 2 Nächte

Close to Coors Field and Union Station.

8

Cynthia

10. Mai 2025

·

Aufenthalt für eine Nacht

It was within a mile walking distance to Coors Field. Parking at the hotel was valet only and $60. I did not see that mentioned when I booked.

10

Amy

6. Aug. 2024

·

Aufenthalt für 2 Nächte

Great location and easy access to the free mall ride bus!

10

Denise

25. Sept. 2025

·

Aufenthalt für eine Nacht

It was great, and very convenient to get to ball arena.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Gastronomie

Das Frühstück wird häufig für seine Vielfalt und sein Preis-Leistungs-Verhältnis gelobt, kann aber schnelllebig wirken, überfüllt sein und während Stoßzeiten die Hälfte der Speisen ausverkauft sein. Die Öffnungszeiten der Bar vor Ort und die Auswahl an Speisen sind begrenzt.

Ähnliche Gästebewertungen

10

Nicole

11. Nov. 2025

·

Aufenthalt für eine Nacht

I was impressed by the cleanliness and the selections for breakfast. It had everything I needed for a quick trip.

10

Bryan

7. März 2025

·

Aufenthalt für 3 Nächte

Great breakfast, clean rooms, updated furnishings. No complaints.

8

victoria

24. Dez. 2025

·

Aufenthalt für eine Nacht

Breakfast was very nice.

10

David

6. Okt. 2025

·

Aufenthalt für eine Nacht

Very conveniently located for our events this past weekend. The bar was closed when we got back from our concert, but the room was very nice, and the breakfast was amazing.

8

Jack

26. Juli 2025

·

Aufenthalt für 2 Nächte

Property was very convenient for the convention centre where I had a conference. Rooms simple and clean with good TV and bathroom. Lifts were very slow when I was there as out for maintenance. Quite a good gym, breakfast pretty basic and felt more like a prison canteen! 😂. If looking for a no-frills, good value option, this if a decent place to stay.

8

ALEJANDRO

4. Sept. 2025

·

Aufenthalt für eine Nacht

The breakfast was awful, everything was les was excellent

8

Wadene

17. Aug. 2025

·

Aufenthalt für eine Nacht

This hotel was very convenient to Ball arena. The guys at Valet parking were amazing and very fast. The room was comfortable except for: not completely dark when the sun came up so we were awake about 6:00; the blinking flash on the smoke alarm is way to bright as we thought it was lightening until we realized what it was; and the dispenser bottles in the bathroom were not user friendly. If the bottles are full, you can squeeze them easily, but if they are not full, you have to squeeze way too hard to get soap out. Would be hard if someone had arthritis in their hands. Bed was comfortable and breakfast was very good. We would stay here again but bring our own soap products.

4

Daniel

22. Dez. 2025

·

Aufenthalt für 2 Nächte

Not the best experience and probably won't stay here again. First, upon check in, the key cards I was initially given for my room DID NOT WORK. I had to go all the way back down to reception and get new keys. Secondly, the bed had 3 pillows and those pillows were pretty flat as it was... on my second night I texted the help line they insist on having you do and ask for more pillows. THREE HOURS LATER they texted me back asking if i received the pillows and i had informed them that i did not. NO RESPONSE. I then called the front desk and the guy said he will try to get ahold of house keeping. Nothing 6 hours later i called again and within an hour pillows were finally delivered. Breakfast was good but they kept running out of everything. The lines were also long. I couple adjustments would make the whole breakfast flow a lot better. My room was loud. Between the AC being super loud and the noice from the outside/street it was difficult to get good sleep.

8

Candace

18. Aug. 2025

·

Aufenthalt für 3 Nächte

Overall it was great. The advertise having housekeeping every other day for long stays. In my experience, housekeeping solely dropped off towels but never took the dirty ones. Nor was it cleaned, the trash wasn’t emptied or the bed remade once. Was disappointed in that service. Breakfast was great and gym equipment was up to date.

8

jonathan david

26. Mai 2025

·

Aufenthalt für 2 Nächte

Breakfast was average and fairly cafeteria style.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	102 $
Februar	136 $
März	233 $
April	167 $
Mai	229 $
Juni	177 $
Juli	163 $
August	160 $
September	193 $
Oktober	178 $
November	129 $
Dezember	112 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $228	17 $115
18 $116	19 $131	20 $175	21	22	23 $489	24 $217
25 $150	26 $152	27 $184	28 $266	29 $215	30 $182	31 $184

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $175	2 $130	3 $162	4 $241	5 $400	6 $426	7 $388
8 $178	9 $138	10 $129	11 $133	12 $131	13 $157	14 $142
15 $166	16 $174	17 $192	18 $195	19 $179	20 $282	21 $310
22 $322	23 $175	24 $138	25 $138	26 $125	27 $119	28 $119
29 $119	30 $110

Tru By Hilton Denver Downtown Convention Center

Preise für Tru By Hilton Denver Downtown Convention Center

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Zimmer, 2 Queen-Betten, barrierefrei (Roll-In Shower)

Zimmer, 2 Queen-Betten

Zimmer, 2 Queen-Betten, barrierefrei (Hearing)

Zimmer, 2 Queen-Betten, Ausstattung für hörgeschädigte Menschen (Hearing)

Zimmer, 1 King-Bett, barrierefrei (Hearing)

Zimmer, 1 King-Bett

Zimmer, 1 King-Bett, barrierefrei (Roll-In Shower)

Zimmer, 1 King-Bett, Ausstattung für hörgeschädigte Menschen (Hearing)

Gästebewertungen zu Tru By Hilton Denver Downtown Convention Center

Was Gäste sagen

Richtlinien der Unterkunft

Hinweise zum Check-in

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