Name: Tru By Hilton Denver Downtown Convention Center
Address: 801 15th Street, Denver, Denver County, US
Price range: 110 $US–489 $US per night
Rating: 8.53

Ce qu'en disent des voyageurs

Le Tru By Hilton Denver Downtown Convention Center est apprécié pour son emplacement central et sa facilité d'accès à pied, ainsi que pour son bon petit-déjeuner. Cependant, les critiques récurrentes pointent du doigt des chambres compactes avec peu de rangement, un parking avec service de voiturier coûteux et uniquement disponible, des ascenseurs lents ou hors service et, occasionnellement, du bruit provenant de la rue ou de la climatisation.

De nombreux clients soulignent le personnel accueillant, la propreté des chambres, une salle de sport convenable et des jeux amusants dans le hall, avec du café disponible 24h/24. Le service peut être inégal, avec des réponses tardives, des problèmes à l'enregistrement ou des signalements de surréservation, des horaires de bar variables et des files d'attente ou des ruptures de stock au petit-déjeuner pendant les périodes d'affluence. Dans l'ensemble, c'est une base pratique et sans fioritures au centre-ville, avec des compromis en termes d'espace et de fonctionnement.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La salle de sport est appréciée et le hall propose des jeux et du café 24h/24. Le parking avec service de voiturier est coûteux et les ascenseurs sont fréquemment lents ou partiellement hors service ; la disponibilité du bar est inconsistante.

Avis de voyageur à ce sujet

10

David

6 oct. 2025

·

A séjourné 1 nuit

Very conveniently located for our events this past weekend. The bar was closed when we got back from our concert, but the room was very nice, and the breakfast was amazing.

8

Tasia

22 sept. 2025

·

A séjourné 2 nuits

Good location, walkable. Elevators are slow and people tend to pile up

8

Yichao

28 déc. 2024

·

A séjourné 1 nuit

Hotel offers many family friendly games such as shuffle board, giant size connect 4, etc. Plenty of space to lounge and socialize. If booking thru home2, the room will have more amenities such as microwave and dishwasher than thru Tru

10

Elizabeth

5 août 2025

·

A séjourné 3 nuits

Great value for such a great location in downtown Denver. Great breakfast options, coffee, hot water and hot chocolate available 24/7, great snack options available for purchase at all hours. Great valet service- but this does cost a lot!! No other parking options.

8

Monique

12 oct. 2025

·

A séjourné 4 nuits

Clean room, great staff, room kinda small for our liking. Workout room great!

10

Howard

27 sept. 2025

·

A séjourné 3 nuits

like the breakfast and 24 hour coffe

4

Michael

1 sept. 2025

·

A séjourné 2 nuits

Took an hour to check out from 17th floor due to lack of working elevators. The 2 that worked were slow as a snail.

8

Cassandra

3 déc. 2024

·

A séjourné 2 nuits

Super convenient location. Easy to get to 16th street mall and other locations downtown. The only negative comment I have is the elevator situation. One of the elevators wasn’t operating and we constantly had to wait to get anywhere. The elevator would arrive full and you had to wait for the next one, sometimes several times.

8

Curtis

16 août 2025

·

A séjourné 1 nuit

Great Hotel, elevators are rather slow, but no complaints about the hotel itself. Be aware that the Valet parking is rather steep at $64, it the only option for parking at the hotel.

8

Candace

18 août 2025

·

A séjourné 3 nuits

Overall it was great. The advertise having housekeeping every other day for long stays. In my experience, housekeeping solely dropped off towels but never took the dirty ones. Nor was it cleaned, the trash wasn’t emptied or the bed remade once. Was disappointed in that service. Breakfast was great and gym equipment was up to date.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients ont trouvé les chambres et les espaces communs propres, mais des signalements font également état de sols sales, de cheveux dans les salles de bain et de problèmes occasionnels graves tels que des meubles tachés ou même des punaises de lit. Les normes et la fréquence de ménage semblent variables.

Avis de voyageur à ce sujet

4

Elijah

27 déc. 2025

·

A séjourné 4 nuits

First check in was terrible. There was half a dozen people in line with one front desk lady. Second the room could’ve been cleaner the bathroom definitely was not as clean as it could’ve been, half our lights in the room didn’t work. Bathroom fan didn’t work. And the furniture had stains and tears. Lastly parking is outrageous I could’ve stayed in a luxury hotel with what we paid in total.

8

Chad

21 janv. 2025

·

A séjourné 3 nuits

At check in my room had several things that were not clean. After my 2nd day they cleaned again and missed the same stuff. Coffee spillage on floor, someones contact stuck to floor, shower not clean well.

4

Damon

17 nov. 2024

·

A séjourné 2 nuits

I had to switch rooms because the first room had bedbugs. Front desk staff was helpful and switched rooms for me. I was made aware that I could not be refunded, which is why I had to stay. Disappointed that I was not given at least a partial refund for having bed bugs. That is disrespectful and disgusting!

6

Danny

17 juin 2025

·

A séjourné 4 nuits

The room was dirty and it looked like the floor had never been swept.

10

Alisha

16 déc. 2025

·

A séjourné 3 nuits

Staff was extremely nice, breakfast was good, hotel itself was clean & perfect for our 4day stay.

4

Marielle

20 juil. 2025

·

A séjourné 3 nuits

the roomwas dirty and specificaly the flloor that i had to clean with a towel to show to the front desk how dirti it was. They cleaned the room the day after

4

Nohemy

30 nov. 2025

·

A séjourné 5 nuits

The first room we were out in was terrible. Run down and broken. After speaking with the front desk rep they moved us to another room that had bodily fluids on the door of the bathroom. They moved us again. The third room on was fine but this is not my usual tru experience. I have stayed at different trus around the US and this one was by far the worst.

10

Jason

3 nov. 2024

·

A séjourné 3 nuits

I’ve stayed here in the past, but I skipped the last couple years because The last two times I stayed all the elevators weren’t working, which caused quite a wait. Glad to report this time they were all working. I like this hotel. It’s centrally located, they have a good breakfast and are very clean for the most part. On this trip, there were some hairs left in the shower that kind of grossed me out, but it was what it was. Like most housekeepers, they are probably overwork and underpaid. I took the train into the city from the airport, but if I would’ve drove, I’d probably would not stayed here. $56 a night for park is crazy.

10

Diane

17 juin 2025

·

A séjourné 1 nuit

Staff was friendly and helpful. The rooms, public spaces and breakfast areas were all clean.

10

Joyce

20 juil. 2025

·

A séjourné 1 nuit

Easy check-in and check out. The room was clean and the beds were comfortable.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont compactes avec un minimum de rangement (souvent pas de placard ou de tiroirs) et des commodités limitées dans la chambre, comme des cafetières ou des micro-ondes. Le confort et le bruit varient, certains notant une climatisation ou un bruit de rue fort et des oreillers ou des plateformes de lit inconfortables.

Avis de voyageur à ce sujet

8

Angelina

30 juin 2025

·

A séjourné 1 nuit

The property is in a decent location. Their valet team were really personable. The beds are not comfortable and due to their 'under-bed storage area' they stick out farther than the mattress and I kept banging my knee. The pillows are not great, I had to get extras so my head wasn't laying flat on the bed.

2

Kathy

19 sept. 2025

·

A séjourné 3 nuits

Zero frills to where it was not functional. No closet, just a hanging rail and some hooks. Not even a single drawer for any unpacking. No safe for valuables. No place to sit except the bed or the single uncomfortable desk chair with no real way to watch the TV except laying on the bed. Also, parking was problematic and they charged $64 per night for valet.

6

Jose

14 juin 2025

·

A séjourné 2 nuits

Rooms are very small for the price and there is not enough storage space

8

Ashley

16 juin 2025

·

A séjourné 4 nuits

Overall this was a nice hotel! The rooms are a bit small but very clean. If you're on the street side you do hear noise from traffic and the light rail, nothing some white noise or the TV can't drown out though. No coffeemaker in the room (they have coffee and hot water for tea downstairs) but there is a small mini fridge. The staff was kind and very responsive to any requests we had for extra towels, toiletries, etc. Make sure you get a physical key card, you'll need it to turn on the bathroom and hallway lights (so strange). Be aware that they do ask for your credit card when you check in so make sure you have it with you, especially if you're traveling on a business card. Breakfast was included in the stay but was a bit lackluster, good enough if it's your only option but there are tons of restaurants within walking distance too. The hotel is only a block away from the Convention Center, and 16th Street (one block up) is a walkable strip of shopping and restaurants for almost a mile. We didn't use parking but the valet is pricey. It's really easy to use rideshare options in the downtown area, though.

10

Daniel

17 déc. 2025

·

A séjourné 4 nuits

Great breakfast fast check in. The room a a little small but not uncomfortable. Clean and walking distance to many places

4

Natalie

8 sept. 2025

·

A séjourné 2 nuits

For the price you pay the rooms are very crammed together. Walkways in the room are very small even for two of us staying it felt very small. There isn’t a pool and dining was very limited.

4

Daniel

22 déc. 2025

·

A séjourné 2 nuits

Not the best experience and probably won't stay here again. First, upon check in, the key cards I was initially given for my room DID NOT WORK. I had to go all the way back down to reception and get new keys. Secondly, the bed had 3 pillows and those pillows were pretty flat as it was... on my second night I texted the help line they insist on having you do and ask for more pillows. THREE HOURS LATER they texted me back asking if i received the pillows and i had informed them that i did not. NO RESPONSE. I then called the front desk and the guy said he will try to get ahold of house keeping. Nothing 6 hours later i called again and within an hour pillows were finally delivered. Breakfast was good but they kept running out of everything. The lines were also long. I couple adjustments would make the whole breakfast flow a lot better. My room was loud. Between the AC being super loud and the noice from the outside/street it was difficult to get good sleep.

8

Joe T

11 juil. 2025

·

A séjourné 1 nuit

Small room.

6

Karen

28 juin 2025

·

A séjourné 2 nuits

Rooms are really small. No coffee pot in the room. No ice machine on the floors for ice. Room was quiet. Nice shower. Valet parking was a plus. Staff very friendly.

8

Kelly

29 mai 2025

·

A séjourné 3 nuits

The rooms are a little too open air for me, no dresser drawers, no closet, so everything is just laying out in the open. I don’t know if they had a temporary problem with the water heater, but I had to run the hot water for over 5 minutes before I started getting hot water. I had booked a room with a bathtub, but when I checked in it was only a shower. Front desk told me I could only get a room with a tub if I needed accessibility, which I don’t, so I didn’t get a tub.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel et les voituriers sont souvent aimables et serviables, mais les réponses peuvent être lentes et l'enregistrement peut occasionnellement poser des problèmes, y compris des surréservations. Certains clients ont signalé des interactions impolies ou des difficultés à faire satisfaire des demandes simples.

Avis de voyageur à ce sujet

10

Jean

5 oct. 2024

·

A séjourné 1 nuit

I was in Denver for the Colorado Ballet. It was a 5 minute walk. Valet parking was easy. Staff were very friendly and helpful.

4

Eric

13 déc. 2025

·

A séjourné 1 nuit

We needed another pillow and I called down around 9:30 and was told room service would prong one. At 10:40 no one had come by so I called back down again. I was told the house keepers went home in about 30 min and my request problem got lost in the shuffle of things. I said I understood but just needed one more pillow. No one ever brought one. There was also a large group of kids staying that were very loud till past midnight. Did not sleep well due to noise and no pillow.

4

Andrew

18 juin 2024

·

A séjourné 1 nuit

The room was clean and comfortable and had all the amenities we needed. The staff was rude, unfriendly and less than helpful. Seemed like they didn’t even want to be there. We stayed at Hyatt Regency the night before and that hotel was so nice and the staff were BEYOND helpful, cheery and nice. Stay there and skip this one if you can.

10

Lymarie

4 févr. 2025

·

A séjourné 1 nuit

Amazing rooms, amenities, location and service. LaToya at the front desk was always a sweet heart and provided us with the best customer service. She took care of our transfer to the Tru hotel as well for our last night in Denver! We were visiting for the Volleyball tournament this weekend, very busy weekend for them! Thank you LaToya! It was all about you! #1106

10

Maureen

28 mai 2025

·

A séjourné 2 nuits

Great stay. Always clean and comfortable. Walkable and convenient location.

10

Alisha

16 déc. 2025

·

A séjourné 3 nuits

Staff was extremely nice, breakfast was good, hotel itself was clean & perfect for our 4day stay.

6

Heather

15 août 2025

·

A séjourné 3 nuits

Front desk staff was not welcoming at all. Both upon check in and leaving neither person even acknowledged me. Lack of storage space in room was disappointing.

2

Paulo Manuel

5 oct. 2024

·

A séjourné 2 nuits

Even though we had a reservation, we were informed our room was not available and told to walk in the middle of the night to another hotel, check-in there, check out the next day (11am) and check-in back at 3pm. The attendant (Rain McIlvoy) was dismissive, unapologetic, and said he had dealt with this type of situation before. There was at least another guest that was relocated from the Tru By Hilton to the same hotel were we stayed that night. They overbooked the hotel. We had to wait at the Tru By Hilton almost 2 hours, while Rain took care of the paperwork and confirmation, before we could go to the other hotel.

4

Daniel

22 déc. 2025

·

A séjourné 2 nuits

Not the best experience and probably won't stay here again. First, upon check in, the key cards I was initially given for my room DID NOT WORK. I had to go all the way back down to reception and get new keys. Secondly, the bed had 3 pillows and those pillows were pretty flat as it was... on my second night I texted the help line they insist on having you do and ask for more pillows. THREE HOURS LATER they texted me back asking if i received the pillows and i had informed them that i did not. NO RESPONSE. I then called the front desk and the guy said he will try to get ahold of house keeping. Nothing 6 hours later i called again and within an hour pillows were finally delivered. Breakfast was good but they kept running out of everything. The lines were also long. I couple adjustments would make the whole breakfast flow a lot better. My room was loud. Between the AC being super loud and the noice from the outside/street it was difficult to get good sleep.

10

Karen

2 déc. 2025

·

A séjourné 1 nuit

The valet Dan was amazing, he went above to assist us

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Base centrale et accessible à pied, près du centre de conventions, du 16th Street Mall, du Coors Field et des arènes, avec un accès facile aux transports en commun. Attendez-vous à des travaux de construction, des entrées étroites/limitées et un bruit de rue typique du centre-ville.

Avis de voyageur à ce sujet

8

Sanford

17 juil. 2024

·

A séjourné 2 nuits

Hotel staff were good. However, out of their control was much street construction work is occurring in many locations) in downtown Denver. Several streets and sidewalks either are blocked off or limited. That made driving to hotel and walking around an adventure/challenge. There was noise from jackhammers and dust during the day - starting at about 7am. Once the construction is done, which I heard would take quite some time, it should be fine.

10

Mary Jo

25 juil. 2025

·

A séjourné 4 nuits

Prime location for accessing Convention Center!

10

Steven

16 août 2025

·

A séjourné 2 nuits

Hilton TRU Denver seems to have hit the sweet spot in terms of location, quality and cost. Rooms are comfortable and have enough space to allow for open suitcases without it feeling cramped. With the shelves and desk space, my wife and me were able to have our own areas for unpacking without tripping over each other. Location in terms of proximity to 16 Street Mall and a short walk to the capitol made it an ideal location.

10

Tammy

18 août 2025

·

A séjourné 4 nuits

Helpful staff. Good breakfast buffet. Good location for conference at convention center.

10

bryan

10 sept. 2024

·

A séjourné 3 nuits

Great location, close to concert and sports venues. Easy and quick access to uber rides. Always felt safe and secure.

10

Traci

9 nov. 2025

·

A séjourné 1 nuit

Grrat room and staff, close to everywhere we needed to go

10

Dena

22 août 2025

·

A séjourné 2 nuits

Close to Coors Field and Union Station.

8

Cynthia

10 mai 2025

·

A séjourné 1 nuit

It was within a mile walking distance to Coors Field. Parking at the hotel was valet only and $60. I did not see that mentioned when I booked.

10

Amy

6 août 2024

·

A séjourné 2 nuits

Great location and easy access to the free mall ride bus!

10

Denise

25 sept. 2025

·

A séjourné 1 nuit

It was great, and very convenient to get to ball arena.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est fréquemment salué pour sa variété et son bon rapport qualité-prix, mais peut sembler ressembler à une cafétéria, être bondé et manquer d'articles pendant les heures de pointe. Les heures d'ouverture et les options de restauration du bar sur place sont limitées.

Avis de voyageur à ce sujet

10

Nicole

11 nov. 2025

·

A séjourné 1 nuit

I was impressed by the cleanliness and the selections for breakfast. It had everything I needed for a quick trip.

10

Bryan

7 mars 2025

·

A séjourné 3 nuits

Great breakfast, clean rooms, updated furnishings. No complaints.

8

victoria

24 déc. 2025

·

A séjourné 1 nuit

Breakfast was very nice.

10

David

6 oct. 2025

·

A séjourné 1 nuit

Very conveniently located for our events this past weekend. The bar was closed when we got back from our concert, but the room was very nice, and the breakfast was amazing.

8

Jack

26 juil. 2025

·

A séjourné 2 nuits

Property was very convenient for the convention centre where I had a conference. Rooms simple and clean with good TV and bathroom. Lifts were very slow when I was there as out for maintenance. Quite a good gym, breakfast pretty basic and felt more like a prison canteen! 😂. If looking for a no-frills, good value option, this if a decent place to stay.

8

ALEJANDRO

4 sept. 2025

·

A séjourné 1 nuit

The breakfast was awful, everything was les was excellent

8

Wadene

17 août 2025

·

A séjourné 1 nuit

This hotel was very convenient to Ball arena. The guys at Valet parking were amazing and very fast. The room was comfortable except for: not completely dark when the sun came up so we were awake about 6:00; the blinking flash on the smoke alarm is way to bright as we thought it was lightening until we realized what it was; and the dispenser bottles in the bathroom were not user friendly. If the bottles are full, you can squeeze them easily, but if they are not full, you have to squeeze way too hard to get soap out. Would be hard if someone had arthritis in their hands. Bed was comfortable and breakfast was very good. We would stay here again but bring our own soap products.

4

Daniel

22 déc. 2025

·

A séjourné 2 nuits

Not the best experience and probably won't stay here again. First, upon check in, the key cards I was initially given for my room DID NOT WORK. I had to go all the way back down to reception and get new keys. Secondly, the bed had 3 pillows and those pillows were pretty flat as it was... on my second night I texted the help line they insist on having you do and ask for more pillows. THREE HOURS LATER they texted me back asking if i received the pillows and i had informed them that i did not. NO RESPONSE. I then called the front desk and the guy said he will try to get ahold of house keeping. Nothing 6 hours later i called again and within an hour pillows were finally delivered. Breakfast was good but they kept running out of everything. The lines were also long. I couple adjustments would make the whole breakfast flow a lot better. My room was loud. Between the AC being super loud and the noice from the outside/street it was difficult to get good sleep.

8

Candace

18 août 2025

·

A séjourné 3 nuits

Overall it was great. The advertise having housekeeping every other day for long stays. In my experience, housekeeping solely dropped off towels but never took the dirty ones. Nor was it cleaned, the trash wasn’t emptied or the bed remade once. Was disappointed in that service. Breakfast was great and gym equipment was up to date.

8

jonathan david

26 mai 2025

·

A séjourné 2 nuits

Breakfast was average and fairly cafeteria style.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	102 $US
février	136 $US
mars	233 $US
avril	167 $US
mai	229 $US
juin	177 $US
juillet	163 $US
août	160 $US
septembre	193 $US
octobre	178 $US
novembre	129 $US
décembre	112 $US

di	lu	ma	me	je	ve	sa
1 $175	2 $130	3 $162	4 $241	5 $400	6 $426	7 $388
8 $178	9 $138	10 $129	11 $133	12 $131	13 $157	14 $142
15 $166	16 $174	17 $192	18 $195	19 $179	20 $282	21 $310
22 $322	23 $175	24 $138	25 $138	26 $125	27 $119	28 $119
29 $119	30 $110

Tru By Hilton Denver Downtown Convention Center

Prix pour Tru By Hilton Denver Downtown Convention Center

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre, 2 grands lits, accessible aux personnes à mobilité réduite (Roll-In Shower)

Chambre, 2 grands lits

Chambre, 2 grands lits, accessible aux personnes à mobilité réduite (Hearing)

Chambre, 2 grands lits, accessible aux personnes malentendantes (Hearing)

Chambre, 1 très grand lit, accessible aux personnes à mobilité réduite (Hearing)

Chambre, 1 très grand lit

Chambre, 1 très grand lit, accessible aux personnes à mobilité réduite (Roll-In Shower)

Chambre, 1 très grand lit, accessible aux personnes malentendantes (Hearing)

Avis des voyageurs sur Tru By Hilton Denver Downtown Convention Center

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Vous envisagez cet hôtel pour votre voyage à Denver ?

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $228	17 $115
18 $116	19 $131	20 $175	21	22	23 $489	24 $217
25 $150	26 $152	27 $184	28 $266	29 $215	30 $182	31 $184