波士頓洛根機場Staybridge Suites - IHG 旗下飯店

Liked having kitchen access and liked that it was in close proximity to the airport. The pool is very small and the water was super cloudy. Not sure what was happening with that.

Very friendly staff. Good complimentary breakfast. Excellent airport shuttle.

The additional parking fees should be stated before booking!!

Close to Transit. Block from 7-11. Walkable to Revere Beach. Free washing machine and dryer. Great kitchenette.

I picked this property because of the shuttle and breakfast options close to the airport. No shuttle after 11 so if you get in late or delayed an uber costs $30. Advertising shuttle and being close the airport they should keep the shuttle running late. Also says breakfast until 9:30am. Showed up at 9am with hardly anything left and both coffees empty. I asked if they were being out more food and they said no. So advertise to 9:30am but out by 9am. I wouldn’t use this location next time. I felt I didn’t get what I paid for at all.

When i reserved, my choice was also guided by the fact that there is a shuttle from airport, its only 2/3 days before check in that i learned that that the shuttle stop at 11:00pm, we landed ar 11:10, and had to take a taxi ($30).

WaiteD a very long time for shuttle to pick me up from airport. Then waited a long time in line to be checked in. Room is average. 1broken lamp withno shade

Airport Shuttle was timely, plenty of room in the vehicle, courteous driver and helpful with handling luggage. Booked return shuttle to airport during checkin.

The hotel itself was beautiful and clean. Lots of construction in the surrounding area, so will be interesting to see how the area looks in a year. We chose this hotel because it is close to a T station---5 min walk at best. My only complaint is that their hotel shuttle did not run early enough to get us to the airport for a 6:25 AM flight; we caught a cab instead.

Hotel was great and very clean. Staff was very friendly. I would definitely stay again on my next trip to Boston. The only con is their shuttle service ends by 11pm and we arrived after midnight and had to get an uber which was pretty pricey. Pro: it’s close to the train transit station and easy to get into the city.

Was overall very happy with my stay at Staybridge Suites Boston Logan Airport. There was a shuttle to/from the airport (be aware doesn't run 24/7), the subway/T station was a short easy walk away with stops at both the airport & aquarium. It was also a short walk to shops like Target so was able to get a few things for fridge in room. Reception staff were lovely & friendly. The room was a good size with everything I could need. If was to have any negatives it would be that the dishwasher hadn't been emptied from previous guests & when put hanger on door to say needed supplies as kitchen bin was full nobody came to check my room & see what was needed, in fact there was no housekeeping my entire 6 night stay. The breakfast was a little basic compared to stays at other IHG hotels, didn't even have bananas but maybe I'm just nitpicking? Would stay here again if visiting Boston as was pretty good value for money & location was great for me.

Stayed in room 441. Everything was great, except housekeeping. On the first day, Saturday, housekeeping gave us clean towels and emptied the trash. They did not take the used towels away, didn’t make the bed and didn’t replenish the coffee/tea/cream/sweeteners. The second day, Sunday, housekeeping never came at all. On neither day did we have the do not disturb sign up.

Excellent brief stay. Spotlessly clean. Kitchen within the room - all very compact. Staff pleasant & helpful. Has airport shuttle service. Would certainly stay again.

Overall great place, convenient location (close to airport, 5 min walk to train, 5 min walk to grocery shopping and quick food). Property is very nice - I was staying in kitchen suite studio, which was very convenient for 1 person. My only complaints is the housekeeping - they did almost zero work. I politely complaint about it 2 times, and I was told they supposed to do daily simple maintanance. Well, they did not pick up my garbage from the kitchen for 4 days, they folded a few towels (very questionable folding), otherwise there was absolutely no cleaning - no floor sweeping, no dusting, very minimal to none of the bathroom cleaning, they did not touch anything in the kitchen at all for my entire week staying there... I am not sure what type of "cleaning" the housekeeping staff is doing there... The front desk staff was responding to complaints (I asked for more hangers to be brought to the room so they were brought the next morning), but nothing was changing from housekeeping perspective so that was a bit disappointing for that price range.

The hotel was convenient location with it being close to restaurants and shops. It also being just outside of downtown Boston was great. The property itself looked new and was clean. The staff was friendly. The problem is that housekeeping was unsatisfactory. I stayed in the hotel for 6 nights and they only cleaned once after asking several times.

There was a roach in my room, one of the hotel staff was suppose to get back to me after speaking with the manager, but he never came back to the room or called us to let us know anything

Property was clean, modern and quiet. Excellent service by staff

We arrived at ~8:30am having come directly from a cruise so rather early for check in. The front desk employee assured me we would receive a text letting us know when our room was available as we were sitting in the dining area. Roughly 5 hours later I approached the desk to see if there was any chance of getting checked in. The gentleman, who was not who I dealt with earlier, apologized for not realizing we were trying to check in when he saw me previously and said our room had been ready for some time. Frustrating to say the least. We were told that laundry facilities were available for free (providing our own detergent) but because we didn’t have our room assignment yet, we would be unable to use them despite clearly having a reservation. Once we were in our room, it was observed that there appeared to be feces smeared on the wall above the trash can. Further, the gap-stop under the main entryway door was broken. Aside from these couple issues, the location was ideal for our needs, the bed was quite comfortable, and the food suggestions given to use were excellent. Lastly it was greatly appreciated that the shuttle arrived ahead of time and took us safely to the airport. Overall an excellent stay at the property despite the initial delay getting in to our room and the housekeeping staff overlooking some sanitation opportunities.

It’s a newer property although I see a roach and everything went out the window at that moment on my positive feedback. Although the staff was very nice and professional.

Room was spotless and very comfortable

Cold showers

This is a fairly new property I think, rooms are modern and very nice, the free breakfast is nice idea but in reality, not great quality. It is only a 10 minute walk to the Beachmont T station, so transport into downtown Boston is very easy. Biggest negative is that the hotel is adjacent to the flight path into Logan and it is very noisy if planes are taking off to the north, you will need earplugs, I was disappointed with the soundproofing for what is a fairly new hotel. It was very good value for money compared to the majority of hotels in the Boston area.

If there was a way to permanently live here, I definitely would. This felt more like an apartment than a hotel. Extremely quiet, slept like a baby, everything I needed was on hand. The train station is about 4-5 minutes away, you can go anywhere from the hotel. The Italian restaurant just about a minute away is delicious. As a solo female traveler, I felt very safe even walking at night, even on the train, no one harassing me or anything. The hotel was very clean, staff was very friendly and informative, and best of all because of the location I saved a lot of money on Uber/Lyft rides which can tend to get pricey after awhile. This would be my go to when I return to Boston. This is such a great place and the people are awesome, I even met Donnie Wahlberg! How cool is that! Great hotel, great memories.

The suite with full kitchen was perfect

Close to Transit. Block from 7-11. Walkable to Revere Beach. Free washing machine and dryer. Great kitchenette.

Nice rooms. Very low water pressure

Spacious suite w King bed, various firmness of pillows, Good water pressure. Excellent choice for longer stay where you pan to do some of your own food prep.

The hotel was conveniently located by the Logan Airport, with a free shuttle to and from. Check in was efficient and easy. The room was well equipped with a large refrigerator and ability to stay for a few days if needed. The Dove products for hair & body were great!

Arrived 2.5 hours before official check-in time, was told front desk would tell me when room was ready, hopefully within the hour. Two hours later, no calls so went back to front desk. Same person as before, acted like they had never met me or had a discussion with me. Got to "partial ocean view room" (on top floor) I paid extra for and only view is apartment building next door and liquor store across the street. Asked about the (lack of) view and told that my room "technically faces the ocean" (which is miles away and behind multiple buildings and you cannot see it) and I was spared a room facing construction. This AM no hot water, finally just gave up and ended up checking out and going to our next hotel on itinerary- which thankfully has hot water. Do not advertise your hotel as even partial ocean views, when yourfront desk admits that is not true. Hotels.com worked with hotel to refund me the upcharge for the room with the "view." Pluses: very clean facility and room, great hot breakfast with nice variety. Quiet and smmoth elevators. Warm and clean pool.

View was nice, great breakfast. Had a full refrigerator in room, stove and microwave. The shower felt so good. Only thing is the bed was too hard....but everything else made up for it.

Very friendly and attentive staff.

Every person I’ve dealt with so far has been so much more than just polite. They are really engaging and kind. I love how personable they are. Also the rooms are beautiful.

Staff were amazing! Room was great, didn’t care for the tv placement but other than that it was clean and quiet and plenty of places near to eat and shop. Also love the free shuttle to and from the airport!

Excellent service

The staff were fantastic after a very long day of flight delays and rerouting! Check-in was a breeze.

Great staff!!

Front desk staff were very helpful from timely pick-up from the airport to arranging for a taxi to take us to the cruise terminal. The package that had been sent ahead for us was safely taken care of and given to us upon request. Very nice staff.

The reception staff was unwelcoming and rude.

We had a wonderful time at your hotel. The front lobby staff were very friendly and helpful with all our questions.

The hotel and all the employees I encountered were great. The hotel airport shuttle was also super convenient. The bed was comfy, the pillows were heavenly, the space was large and modern, and the kitchenette with a normal size refrigerator, plus a dishwasher and garbage disposal. Plus the breakfast was great. I'm just sad we only stayed one night there.

Very quiet area, comfortable hotel,with inside pool and gym very clean, have all appliances inside the room, very big bathroom/ room.Good breakfast with everything, 12 minutes walking, near the beach, 15 minutes from the city, 6 minutes from airport

Breakfast was excellent, T Station a 2 minute walk away.

This is a fairly new property I think, rooms are modern and very nice, the free breakfast is nice idea but in reality, not great quality. It is only a 10 minute walk to the Beachmont T station, so transport into downtown Boston is very easy. Biggest negative is that the hotel is adjacent to the flight path into Logan and it is very noisy if planes are taking off to the north, you will need earplugs, I was disappointed with the soundproofing for what is a fairly new hotel. It was very good value for money compared to the majority of hotels in the Boston area.

If there was a way to permanently live here, I definitely would. This felt more like an apartment than a hotel. Extremely quiet, slept like a baby, everything I needed was on hand. The train station is about 4-5 minutes away, you can go anywhere from the hotel. The Italian restaurant just about a minute away is delicious. As a solo female traveler, I felt very safe even walking at night, even on the train, no one harassing me or anything. The hotel was very clean, staff was very friendly and informative, and best of all because of the location I saved a lot of money on Uber/Lyft rides which can tend to get pricey after awhile. This would be my go to when I return to Boston. This is such a great place and the people are awesome, I even met Donnie Wahlberg! How cool is that! Great hotel, great memories.

I would give this property a 5 except the location wasn’t great. We arrived late at night so the hotel restaurant was closed and there is no food in the area except for a Wendy’s that was in walking distance. Not feeling comfortable walking around a strange area at night, it was our choice not to go there. Would recommend this property but go prepared with food if you have a late flight!

Very centrally located five minute walk to target five minute walk to the train station. Liquor store down the street. And a great Italian restaurant named Luigi‘s down the street would definitely recommend this hotel and a great breakfast.

Close to Transit. Block from 7-11. Walkable to Revere Beach. Free washing machine and dryer. Great kitchenette.

Good location near airport.

The hotel was conveniently located by the Logan Airport, with a free shuttle to and from. Check in was efficient and easy. The room was well equipped with a large refrigerator and ability to stay for a few days if needed. The Dove products for hair & body were great!

Staff was helpful and the location is safe and walkable.

Very quiet area, comfortable hotel,with inside pool and gym very clean, have all appliances inside the room, very big bathroom/ room.Good breakfast with everything, 12 minutes walking, near the beach, 15 minutes from the city, 6 minutes from airport

What a nice stay at the Staybridge! We enjoyed our clean room. It was very comfortable and convenient for us. It was about a ten minute walk to Revere Beach. The staff was very knowledgeable and helpful. We enjoyed the variety of breakfast items for free. We ate one time in the evening at the onsite restaurant. It had nice servings and was great. Altogether a wonderful stay!

Clean, modern room with nice kitchen. Food was very good at the bar. Full breakfast buffet. Good service. Van driver was personable. Overall great hotel.

Nice property. Very clean and friendly staff. The bar/breakfast area is spacious and welcoming.

I would give this property a 5 except the location wasn’t great. We arrived late at night so the hotel restaurant was closed and there is no food in the area except for a Wendy’s that was in walking distance. Not feeling comfortable walking around a strange area at night, it was our choice not to go there. Would recommend this property but go prepared with food if you have a late flight!

Very friendly staff. Good complimentary breakfast. Excellent airport shuttle.

Lovely spacious room very clean . Breakfast let the place down . Paper plates and plastic knives and forks . Not a great selection . Good for the airport run . Communication with the hotel also was poor as I was trying to contact them about the shuttle bus . They were slow to respond and needed to be emailed many times

Would stay here again next time I’m in Boston. The ladies working in the bar/dining room were great. Wish I had gotten her name but my waitress was blond and made sure I had everything I needed. Quick to refill my drink and did so with a smile.

I picked this property because of the shuttle and breakfast options close to the airport. No shuttle after 11 so if you get in late or delayed an uber costs $30. Advertising shuttle and being close the airport they should keep the shuttle running late. Also says breakfast until 9:30am. Showed up at 9am with hardly anything left and both coffees empty. I asked if they were being out more food and they said no. So advertise to 9:30am but out by 9am. I wouldn’t use this location next time. I felt I didn’t get what I paid for at all.

The staff were very welcoming and the hotel clean and new. Breakfast was great. The bar and bar food was great. We came for a concert at Suffolk Downs and it was a 12 minute walk away, will definitely stay here again if visiting for a concert