波士頓海港區凱悅嘉軒酒店

The rooftop area was awesome. Really enjoyed the firepit too.

Everything was great except parking. Did not expect to have to valet and pay $56. Although the valet service and personnel were very nice and as far as i can tell no problems. i never have anyone drive my ferrari and left me with a very uneasy feeling having to explain how to drive the car when valet didnt know how to get it in gear. Rather pay and park myself. Otherwise nice place that was recommended by Del Frisco's

The view from the top was worth the whole stay. Valet parking helped. note ** It was not included in the cost though. ** The room was clean and cozy. Breakfast was lovely too. The hotel was right at the end of the harbor walk and perfect for a night in the city.

The great view and it's walkable around , great restaurants . Valet parking quite expensive

the "roof top bar" has no umbrellas or waiters. I had to go inside every time I wanted a drink and they had one crabby bartender working. No room service. The bars didn't open til 4. Primitive

We had a wonderful stay! The harbor view from our room was amazing. Valet parking service was easy to use and we were able to check in early. The hotel is located in a great spot within the seaport and is very walkable to downtown Boston and beyond. Our room was clean and there was a nice breakfast selection each morning of our stay. Lots of great amenities like the convenience store on the second floor that made our stay easy!

Very noisy area as there is a concert arena across the street. No restaurant, altho there are some in the area.

What a great spot to explore the Seaport District. The 12th floor rooftop bar complete with fire pits was awesome providing excellent views of the harbour.

Quiet and well organized place. The breakfast was so and so. The area was nice too. There is parking valet.servoce for cars a liitle bit expensive in my opinion ($60/day)

Based on the info on line, I thought the hotel had a restaurant and a full bar area. There was no restaurant and the bar had limited hours. However, the woman in charge of the bar (and other things it seemed) was so very pleasant, engaging and so helpful.

Very clean with great staff. Everyone was super friendly and accommodating. Beautiful part of Boston to stay.

Perfect location, very clean, nice rooms,

Over all the property was amazing! The only thing that was not clean was under and behind the couch area in our room. Other than that it was exceptional experience and would stay here again for future travel!

Very clean and comfortable

Staff never cleaned room for duration of stay, even when requested still was met with a dirty room upon returining from site seeing. Shower had cold water for most of the stay and had to literaly run the faucet on cold water to allow it to warm up. Shower head was old and displayed no pressure. Really had high hopes for this hotel but was very disappointed as me and my wife rarely get to travel and when we finaly were able to this is what we were met with.

This hotel was spotless and very well-maintained. The staff were friendly and welcoming. They held my bags before check-in and even let me check in a couple of hours early, which I really appreciated. The views are incredible, especially if you enjoy airplane spotting you can see Boston Logan Airport right from the hotel. Great drinks at the bar, too. Would definitely stay here again!

Great location. Extremely clean room.

Nice clean room

Great location! Hotel was clean and staff were friendly

Great experience! And the housekeeper is PHENOMENAL

Clean and not too worn out. Bathroom was good other than the shower valve was kinda broken. Also went to the gym, has just enough equipment to get a little workout in. Staff was very nice and accommodating.

Great staff!! Location was perfect!

Zero water pressure. No waters in room

I had a great time. The room was amazing but the internet was not good. I was disappointed because I brought some work to do and I had to go to the lobby where the internet was working. I think the manager should solve the problem because everyone relies on internet connection to do most of the things. But other than that it was amazing.

Very modern and comfortable

The only thing I wish was better was the water pressure. I wrote this in a review for the hotel and immediately got an email about how they will look into it. I would donated stay there again.

Room had an for to it, AC was load

There’s a concert venue across the street which you can definitely hear from your room however the venue must stop music at 11pm. It wouldn’t keep me from staying here again. Very nice property. Spacious room. Clean. Good restaurants within 2 minutes walk.

This hotel was great. Good location . Friendly staff. Harbor view. Big room. Big modern updated bathroom. Good towels. Good lighting in bathroom . Nice quality sheets. . Good pillows. Nice complimentary breakfast in a nice setting . Would highly recommend this property. Will stay there again

Great location near all the Seaport spots. Beautiful view.

The room was clean, the staff was helpful and courteous

Extremely clean hotel! And the staff go out of their way to provide top notch customer service. Some of the best customer service I have ever come across in my lifetime of travels. Shout out to Rikesh (a manager), who checked me in late night after I had to flee another vacation property rental which was unsafe. He knew I was frazzled & exhausted from traveling all day & from my evening experience of having to vacate another property. I am extremely grateful for how Rikesh and his check in staff assessed my situation and took instant care of me; they knew that what I needed was a safe place and to get some rest right away. The staff I encountered at this hotel seemed to take great pride in their work, and they were kind, attentive, pleasant, and very welcoming. The cleaning crew were also wonderful; my king kitchenette suite room was immaculate, truly spotless. My new go to hotel in Boston.

One bed made a crunching sound when sat on or layed on. We arrived late from a long day of travel and didnt tell staff til next morning a d they did give is a small credit towards food.

Workspace met my needs. Heater wasn't working properly. Technician fixed it right after I called at 8 pm (!). I didn't have time to try the breakfast. The bar food was good and the service was excellent the night I checked in.

The front desk service was horrible- rude

Staff was very helpful, respectful and went out of their way to make our stay great. Definitely will be back

Staff was friendly and very helpful

This hotel was spotless and very well-maintained. The staff were friendly and welcoming. They held my bags before check-in and even let me check in a couple of hours early, which I really appreciated. The views are incredible, especially if you enjoy airplane spotting you can see Boston Logan Airport right from the hotel. Great drinks at the bar, too. Would definitely stay here again!

On arrival no bell person to help with luggage, called the front desk from the room , phones not working, called for concierge, hotel doesn’t have a concierge, not a friendly place to stay at

Staff well informed, professional, and friendly.

In the seaport area directly across the street from outdoor concert venue. Walked with our suitcases to the cruise terminal ( weather was nice). Breakfast was great, location was great and we had a fabulous 11th floor view. Loved it!

Perfect location, very clean, nice rooms,

Great location! Close to the silver line, but just as nice to take the walk into downtown Boston. Pleasant staff, and very clean and new

Breakfast was great. Lots to choose from. Super close to the gray line that takes you to the subway to catch all the other lines. Free round trip on gray line to airport and hotel. Very easy to navigate. Good restaurants within walking distance. Very safe area. Tv in room was huge. Would recommend this place.

Stayed overnight to catch an early BOS flight. Convenient to Silver Line and multiple dining options.

The valet service was great. It was very quiet and a restful sleep every night. It was easy to get an Uber and Lyft from here to anywhere in Boston. It was walkable. The colosseum across the road would be great for anyone wanting to be close to some concerts. We wish we could have stayed for more.

A really comfortable room in a good location, particularly useful for accessing the airport as the Silver Line Way bus stop is literally around the corner. Service was excellent and really helpful to us considering the times we arrived and wanted to get to the airport for. Breakfast was good too.

Convenient location in Seaport area close to everything in downtown.

Easy access to public transit. Extremely close to Flynn cruise port terminal. Very friendly staff. Awesome rooftop bar! Could be noisy from proximity to airport and flights overhead.

Great location near all the Seaport spots. Beautiful view.

This property is awesome. Very clean neat and breakfast was very good and good selections too. Will stay again when here.

Clean, modern, delightful staff, great breakfast but wish it was open a little longer than 9am. Front desk staff especially friendly and helpful.

Breakfast was great. Lots to choose from. Super close to the gray line that takes you to the subway to catch all the other lines. Free round trip on gray line to airport and hotel. Very easy to navigate. Good restaurants within walking distance. Very safe area. Tv in room was huge. Would recommend this place.

Nice place and reasonable. Breakfast was lousy.

Everything was great except the breakfast. The breakfast is closed at 9 a.m.--too early for people on vacation. The breakfast offerings were very limited and all were not fresh. The fruit salad was almost rotten. Eggs were from a mix. Breads were not very fresh. No cheeses were available.

Decent hot free breakfast good fresh. Noisy on second floor. Great location.

Best hotel stay we’ve stayed at for a long time! The Hyatt is gorgeous, so comfortable and quiet, and the nicest front desk employees. The free breakfast in the morning was delicious and the roof top bar was so comfortable with beautiful views. Couldn’t ask for anything more!

Our room was supposed to include breakfast. We were initially told it would be served until 10:00 AM. When we arrived at 9:15 we were told it ended at 9:00. It was a Holiday weekend so we assumed it would end later. Our mistake.

excellent view. bland bteakfast

Based on the info on line, I thought the hotel had a restaurant and a full bar area. There was no restaurant and the bar had limited hours. However, the woman in charge of the bar (and other things it seemed) was so very pleasant, engaging and so helpful.