The Feversham

Good location but property not as described. Hot water runs for 10 seconds; can’t take a bath. Windows permanently condensated and mouldy - curtains also with mould. Carpet dirty - needs replacing!

This is a lovely property in a great location for the city. There are two problems, though: heating and hot water. It\'s a room on the second floor and in the roof and has sash windows, so even with the radiators on full it struggles to stay warm on a cold day. The hot water is provided by a small electric boiler which simply isn\'t reliable or powerful enough. On the first night it didn\'t work at all so we couldn\'t wash up or have a bath. We had a rather strange conversation with the owner late that evening when we rang to find out how to get hot water. She first insisted it was working (when it wasn\'t), then suggested we leave it 10 minutes and it would work (it didn\'t) and then after we complained further suggested we pack up and leave! Ten minutes later she rang asking to start the conversation again, the upshot of which was that we were "being picky" to expect hot water in a flat that was so well-priced for its location. We resorted to using the electric shower, which has a thermostat problem such that the water is either extremely hot or cold. On the second day, the hot water started working (no idea why), but the size of the heater means it\'s impossible to have a bath. All in all, although it\'s a lovely property in a great location, we couldn\'t recommend it because of the hot water situation, the heating (in winter) and the rude approach of the owner to a reasonable question of how to work the hot water.