Hyatt Place Fort Worth-Alliance Town Center

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Clean very nice rooms, pleasant staff, suitable exercise facilities, and convenient parking at a great location. Only the breakfast could be a little better is my single critique.

Three Nights of Misery with Zero Accountability I rarely leave negative reviews, but my recent three-night stay left me with no choice. The room had multiple broken amenities that were never fixed despite repeated complaints: a non-functioning toilet, a broken blackout shade that let in blinding light all night from outside, and a phone that didn't work. On the second night, I reported all of these issues to the front desk. When we returned on the third night, nothing had been addressed — and there was only one staff member available to handle the entire hotel. I went without proper sleep for all three nights due to the constant light intrusion. When I followed up the next morning requesting some form of compensation or resolution, I was told there was "nothing they could do." No fix. No discount. No apology of substance. Just indifference. Three sleepless nights left me exhausted, with a headache and back pain. A basic functioning room is the bare minimum any hotel should provide. This property failed to deliver even that — and then failed again when given the chance to make it right. I would not recommend this hotel to anyone.

Clean and good stay with good breakfast

Very nice and looks very new! Food excellent and service great! Everything was clean and comfortable!