Name: Grand Lisboa Palace Macau
Address: Rua do Tiro 澳門上葡京, Macau SAR, Cotai, MO
Price range: US$78–US$538 per night
Rating: 8.75

What guests think

At Grand Lisboa Palace Macau, travellers consistently praise the very large, modern rooms and overall comfort, while noting friendly staff and convenient free shuttles, alongside recurring pain points like slow or delayed check in and crowded, uneven breakfast operations.

Cleanliness is generally strong, though a few guests encountered lapses such as missed spots, odors, or bathroom drainage problems. Facilities earn praise for an indoor pool, gardens and a 24 hour gym, while some say the gym and pool feel small and not all venues are open yet. Expect a roomy, polished stay slightly outside the center, with good value if you can tolerate occasional operational bottlenecks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests like the indoor pool, gardens and 24 hour gym, though some say the gym and pool feel small for the hotel’s scale. A few also mention that not all shops or restaurants are open yet.

Related guest reviews

10

EDMUND

3 Nov 2024

·

Stayed 5 nights

This Hotel is the top of line 5-stars hotel. It is the best of all the Lisboa hotels. The room is huge. It has a full size sofa and tables to enjoy the complimentary tea or coffee. It comes with a bed bench at the end of a king size bed. There are lots of space to fit a table and chair in front of the bed bench. The bathroom is also huge with separate bathtub and shower. The shower room is one of the best with dual overhead shower heads and it is one of the best shower we had. The amenities are 5-stars quality. The hotel provides free water bottles. The light switches by the bed control all the lights and power draperies. It has turn down service in the evening. The hotel has a wonderful outdoor garden. Free shuttles are provided for all the tourist attractions, ports, and ferry terminals. The casino also provides free drinks and snacks and we can even exchange currency. We will definitely return to this hotel.

10

HEA JA

19 Nov 2024

·

Stayed 2 nights

객실이 너무 이쁘고 편안했어요 특히 욕실에안에 드레스룸 코너가 너무 맘에 들었고 외출하고 돌아와서 청소 상태를 보고 깜짝 놀랐습니다. 욕실에 흐트러 놓은 개인 소지 화장품들이 린넨 수건위에 가지런히 놓여있었고 특히 핸드폰 충전기는 케이블 타이로 묶어서 이쁘게 놓여있었습니다. 너무 감동받았습니다. 실내 수영장도 좋았고 헬스장이 크지는 않았지만 24시간이라 편리했고 탈의실 안에 샤워부스 자쿠지 그리고 습식사우나 건식사우나 다 이용하기 좋았습니다. 예약전에 메인 스트립이 아니라 다니기 불편하지 않을까 걱정했는데 메인스트립으로 가는 셔틀이 있어 교통비 하나도 없이 다녔습니다. 다음에도 마카오에 온다면 무조건 그랜드 리스보아 펠리스에 숙박하려합니다. 강추입니다. 그러나 딱 아쉬운건 조식..입니다. 종류는 많으나 딱히 손이 가는것이 별루 없었습니다. 조식에 집착하시는 분들은 실망하실수도 있을것 같습니다. 그렇지 않다면 강추 입니다.

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6

Hisato

8 May 2024

·

Stayed 4 nights

良かった点は、部屋が広くて快適、プールやジムが充実していた。悪かった点は、シャワー室とバスタブが離れていて使いにくかった、バスルームのドアの開閉がしにくかった、部屋の空気が悪かった、バーやカフェなど軽食できる施設が無かったこと。

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10

BYUNG IN

12 Sept 2024

·

Stayed 2 nights

코타이 스트립에서 조금 떨어져 있지만, 아침 포함 가성비 좋고, 새로 지은 호텔이라 매우 깨끗함. 실내 수영장을 이용하지 못했지만, 매우 좋아 보였음. 실외 수영장은 아이들 놀이하기에 딱 좋아 보임

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10

Kin Kong Henry

14 Aug 2025

·

Stayed 2 nights

The connection shuttle bus service is great.

10

Wu

30 May 2024

·

Stayed 1 night

增設環保箱

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8

Dennis

24 Apr 2025

·

Stayed 2 nights

Nice hotel but some of the shops and restaurants are still not open yet. Gym and pool are small for the size of this hotel. Easy transportation with free shuttle

10

Raymond

13 Mar 2025

·

Stayed 1 night

Wonderful property with exceptional room and space. The only thing I would say is it's a little bit out of the way and the shuttle line can be a little long, even with the room card priority boarding.

10

Yuk Wah Martin

7 Sept 2025

·

Stayed 1 night

酒店交通方便，房間很大，一切都很整潔，很舒服，但食早餐的自助山有點雜亂無章的感覺，顧客多，職員多，食物多，就是沒有互相交流，取食物時好像要排隊，但沒有人管理秩序，有爭先恐後的情況。另外健身室雖然24小時開放，但應該不是24小時有人管理，晚上會見到有其他使用者遺下的物品/垃圾，沒有人處理。

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Cleanliness

Cleanliness is widely praised in rooms and public areas. Some guests reported misses such as un-mopped bathroom floors, sofa debris, odors, or wet floors from poor drainage.

Related guest reviews

10

HYUNSOOK

9 Dec 2024

·

Stayed 1 night

청결, 시설, 서비스 모두 대만족 입니다.

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10

Mei ha claudia

13 Sept 2024

·

Stayed 1 night

房間整潔，乾淨，浴室用品設備齊全，整體舒適，非常好，早餐多種類選擇👍

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10

Roy

28 Dec 2024

·

Stayed 2 nights

The hotel was super great on the free shuttle to all the travel spots or other hotels due to the location. We are staying in a Junior suite, and the clearness was excellent.

8

Sze Ho

29 Oct 2025

·

Stayed 1 night

早辦好Cheuk in手續，等訊息分配房號，過了3點幾都無訊息，於是再去問服務員，又要排過隊再安排。原來好多人都有類似情況，真係唔明佢酒店點安排！洗手間地下好似好耐冇拖過地！飲品充足，客房整體滿意。早餐選擇多，今次安排坐位太窄，出入取食物唔方便！職員服務態度不錯。

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8

ITO

16 Sept 2025

·

Stayed 2 nights

ソファに爪切った後の爪が残っていたのが残念でした。座った時違和感を感じ気づきました。

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10

Richard Luis Francis

20 Jan 2026

·

Stayed 1 night

Fast check-in, very friendly staff at the reception. Room is spacious and clean.

10

KOICHI

25 Nov 2024

·

Stayed 3 nights

素晴らしいホテルです。過去にマカオ（コタイ）で同グレードのホテルにいくつか宿泊しましたが、圧倒的に素晴らしい。部屋が広い、綺麗は勿論、浴室の設備が素晴らしい。無料の飲料水とビール飲料も毎日提供してくれます。夕刻、ハウスキーパーの方が「備品などに不足は無いか、困ったことは無いか」部屋に訪れ、色々な要求に対応してくれます。ここに書ききれない位、色々な素晴らしい体験ができるホテルです。

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10

Sujin

29 Nov 2024

·

Stayed 3 nights

I am satisfied with a wide and clean room.

10

Oi Ming

31 Jan 2026

·

Stayed 1 night

房間大，整潔，窗簾開關失靈，但職員快速修理！

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8

Wai man

25 Aug 2025

·

Stayed 1 night

環境係舒服嘅，但床舖有異味

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Rooms

Rooms and suites are exceptionally large, comfortable and modern, with thoughtful amenities and frequent upgrades to bigger categories.

Related guest reviews

6

Kelvin

19 Dec 2024

·

Stayed 2 nights

good location, professional and helpful staff, good size room but tiny bath, tiny wc despite huge bathroom; good breakfast and casino is nearby

10

EDMUND

3 Nov 2024

·

Stayed 5 nights

This Hotel is the top of line 5-stars hotel. It is the best of all the Lisboa hotels. The room is huge. It has a full size sofa and tables to enjoy the complimentary tea or coffee. It comes with a bed bench at the end of a king size bed. There are lots of space to fit a table and chair in front of the bed bench. The bathroom is also huge with separate bathtub and shower. The shower room is one of the best with dual overhead shower heads and it is one of the best shower we had. The amenities are 5-stars quality. The hotel provides free water bottles. The light switches by the bed control all the lights and power draperies. It has turn down service in the evening. The hotel has a wonderful outdoor garden. Free shuttles are provided for all the tourist attractions, ports, and ferry terminals. The casino also provides free drinks and snacks and we can even exchange currency. We will definitely return to this hotel.

10

duncan

5 Jun 2025

·

Stayed 1 night

Great value for their Junior suites. Spacious and well set up suites with everything you need. Staff is very accommodating and they send a porter to walk you to your room and when you are leaving if you like as well as carrying your bags etc. Great old world service Area is where all the new casinos are and they have a shuttle bus to all local areas and back to the old town. Can't recommend it enough

8

KIM HING

14 May 2025

·

Stayed 2 nights

Spacious room, amply supply for all necessities, clean, reasonable price. Would certainly book again.

10

Yi-Ling

23 Oct 2025

·

Stayed 2 nights

寬敞的住宿空間優雅的設計接駁車很方便

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10

duncan

4 Jun 2025

·

Stayed 3 nights

Hard to beat this property! We took a junior suite and it was fantastic. Really large and comfortable. Staff very friendly and helpful. Prices relatively low for the big casinos here. The only complaint I would have is that the restaurants are limited versus other hotels. But they have shuttle buses which will drop you at other casinos or downtown in the Taipa area or even across in the old Macau city. Very good value and worth a stay.

10

Kwanjin

8 Dec 2025

·

Stayed 3 nights

넓고 깨끗한 객실

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10

Richard Luis Francis

20 Jan 2026

·

Stayed 1 night

Fast check-in, very friendly staff at the reception. Room is spacious and clean.

10

Oi Ming

31 Jan 2026

·

Stayed 1 night

房間大，整潔，窗簾開關失靈，但職員快速修理！

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10

HO WOON GEOFFREY

15 Apr 2025

·

Stayed 2 nights

最喜歡的是管家服務因為訂了套房管家服務貼心可代訂餐廳去了的食肆也有水準酒店非常大行路也容易攰商場的洗手間非常高級比賭場或高級食肆更清潔高雅真的大开眼界套房的衣帽間及洗手間竟然有150/200呎之大若果來悠閒渡假非此店莫屬

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Service

Many guests highlight friendly, courteous staff, upgrades and efficient check in. Recurring complaints point to long or delayed check in due to housekeeping backlogs and disorganized breakfast seating at peak times.

Related guest reviews

10

KIM HO

29 Jul 2024

·

Stayed 2 nights

整體不錯，只是check-in counter比較冇笑容，自助餐安排比較慢，酒店設施很好

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10

K

11 Jan 2025

·

Stayed 2 nights

結婚記念日で3泊利用しました。サプライズのケーキや記念日、ベッドの上にはスワンやハートのモチーフがタオルで作ってあり感動しました

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8

Ting yu

14 May 2024

·

Stayed 1 night

前枱辦入住手續超級慢，我排第三位等登記。等30分鐘仍舊在等。3點交房，4點仍在等通知，未可以給房間。早餐時有30多人在排隊入座，但只有一個職在登記房號及編排座位，另一位職員(或上級)在旁觀察，沒有提供協助。不會再來了(因為上次入住也是一樣，服務沒有改進)

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10

duncan

5 Jun 2025

·

Stayed 1 night

Great value for their Junior suites. Spacious and well set up suites with everything you need. Staff is very accommodating and they send a porter to walk you to your room and when you are leaving if you like as well as carrying your bags etc. Great old world service Area is where all the new casinos are and they have a shuttle bus to all local areas and back to the old town. Can't recommend it enough

10

duncan

4 Jun 2025

·

Stayed 3 nights

Hard to beat this property! We took a junior suite and it was fantastic. Really large and comfortable. Staff very friendly and helpful. Prices relatively low for the big casinos here. The only complaint I would have is that the restaurants are limited versus other hotels. But they have shuttle buses which will drop you at other casinos or downtown in the Taipa area or even across in the old Macau city. Very good value and worth a stay.

6

Lai Wing

9 Jan 2025

·

Stayed 1 night

The hotel is very new. Room size is big. Breakfast was good but my room was not available until after 5:30pm even though check-in time was supposed to be 3:00pm. The hotel said they did not have enough staff to do the housekeeping. Shower drainage had problem. Water was overflowed and wet the floor of the toilet.

10

Denise

20 Nov 2025

·

Stayed 2 nights

A equipe era bastante gentil e tivemos um up grade excelente. Ficamos numa suite maravilhosa

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10

Richard Luis Francis

20 Jan 2026

·

Stayed 1 night

Fast check-in, very friendly staff at the reception. Room is spacious and clean.

4

Leung

14 Mar 2025

·

Stayed 1 night

Very slow and not friendly check in , staff attitude bad

10

WEI-MAN

1 Nov 2025

·

Stayed 3 nights

飲用水太少，需要一直要求送水

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Location

Less central than other Cotai or Strip properties, but free shuttle buses connect well to casinos, ferry terminals and tourist spots. Some guests note longer walks to nearby hotels.

Related guest reviews

8

SIO

10 Jul 2025

·

Stayed 3 nights

Overall, it is not bad. However, it is a little bit far from other casinos/hotels. The closest MGM will take about 10 minutes to walk.

10

DONGHYUN

23 Sept 2024

·

Stayed 2 nights

중심부가 아니지만 무료 셔틀버스 시스템이 가장 잘 되어 있음, 방 사이즈는 정말 만족 스러움. 다만 비흡연자일 경우 꼭 룸 냄새 미리 확인하면 좋을듯...

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10

duncan

5 Jun 2025

·

Stayed 1 night

Great value for their Junior suites. Spacious and well set up suites with everything you need. Staff is very accommodating and they send a porter to walk you to your room and when you are leaving if you like as well as carrying your bags etc. Great old world service Area is where all the new casinos are and they have a shuttle bus to all local areas and back to the old town. Can't recommend it enough

10

Yi-Ling

23 Oct 2025

·

Stayed 2 nights

寬敞的住宿空間優雅的設計接駁車很方便

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10

duncan

4 Jun 2025

·

Stayed 3 nights

Hard to beat this property! We took a junior suite and it was fantastic. Really large and comfortable. Staff very friendly and helpful. Prices relatively low for the big casinos here. The only complaint I would have is that the restaurants are limited versus other hotels. But they have shuttle buses which will drop you at other casinos or downtown in the Taipa area or even across in the old Macau city. Very good value and worth a stay.

10

Roy

28 Dec 2024

·

Stayed 2 nights

The hotel was super great on the free shuttle to all the travel spots or other hotels due to the location. We are staying in a Junior suite, and the clearness was excellent.

10

Kin Kong Henry

14 Aug 2025

·

Stayed 2 nights

The connection shuttle bus service is great.

8

Dennis

24 Apr 2025

·

Stayed 2 nights

Nice hotel but some of the shops and restaurants are still not open yet. Gym and pool are small for the size of this hotel. Easy transportation with free shuttle

10

Raymond

13 Mar 2025

·

Stayed 1 night

Wonderful property with exceptional room and space. The only thing I would say is it's a little bit out of the way and the shuttle line can be a little long, even with the room card priority boarding.

10

BENNY

23 Dec 2024

·

Stayed 1 night

Unbelievable hotel! Everything is so grand and luxurious. You won’t regret booking this hotel, strongly recommend to others visiting Macau for the first time. Free shuttle bus to New Lisboa in Macau and back to Grand Lisboa.

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Dining

Dining feedback is mixed: dinner and buffets earn praise, and breakfast offers variety. Common issues include breakfast crowding and organization plus fewer open outlets than peers; some guests found breakfast quality underwhelming.

Related guest reviews

10

Yi-Ting

25 Jan 2026

·

Stayed 1 night

客房乾淨舒適，服務人員彬彬有禮，接駁交通車方便，晚餐非常好。

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8

Yat

19 Oct 2024

·

Stayed 2 nights

The breakfast buffet food quality is not good.

10

HEA JA

19 Nov 2024

·

Stayed 2 nights

객실이 너무 이쁘고 편안했어요 특히 욕실에안에 드레스룸 코너가 너무 맘에 들었고 외출하고 돌아와서 청소 상태를 보고 깜짝 놀랐습니다. 욕실에 흐트러 놓은 개인 소지 화장품들이 린넨 수건위에 가지런히 놓여있었고 특히 핸드폰 충전기는 케이블 타이로 묶어서 이쁘게 놓여있었습니다. 너무 감동받았습니다. 실내 수영장도 좋았고 헬스장이 크지는 않았지만 24시간이라 편리했고 탈의실 안에 샤워부스 자쿠지 그리고 습식사우나 건식사우나 다 이용하기 좋았습니다. 예약전에 메인 스트립이 아니라 다니기 불편하지 않을까 걱정했는데 메인스트립으로 가는 셔틀이 있어 교통비 하나도 없이 다녔습니다. 다음에도 마카오에 온다면 무조건 그랜드 리스보아 펠리스에 숙박하려합니다. 강추입니다. 그러나 딱 아쉬운건 조식..입니다. 종류는 많으나 딱히 손이 가는것이 별루 없었습니다. 조식에 집착하시는 분들은 실망하실수도 있을것 같습니다. 그렇지 않다면 강추 입니다.

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10

duncan

4 Jun 2025

·

Stayed 3 nights

Hard to beat this property! We took a junior suite and it was fantastic. Really large and comfortable. Staff very friendly and helpful. Prices relatively low for the big casinos here. The only complaint I would have is that the restaurants are limited versus other hotels. But they have shuttle buses which will drop you at other casinos or downtown in the Taipa area or even across in the old Macau city. Very good value and worth a stay.

10

Haddy

20 Jun 2025

·

Stayed 1 night

兩年前住過，員工服務態度非常好，設施仍然很新，我們享受咗兩日一夜的旅程，好放鬆，享用埋自助午餐，買了喜愛的曲奇餅

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8

Sze Ho

29 Oct 2025

·

Stayed 1 night

早辦好Cheuk in手續，等訊息分配房號，過了3點幾都無訊息，於是再去問服務員，又要排過隊再安排。原來好多人都有類似情況，真係唔明佢酒店點安排！洗手間地下好似好耐冇拖過地！飲品充足，客房整體滿意。早餐選擇多，今次安排坐位太窄，出入取食物唔方便！職員服務態度不錯。

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8

Dennis

24 Apr 2025

·

Stayed 2 nights

Nice hotel but some of the shops and restaurants are still not open yet. Gym and pool are small for the size of this hotel. Easy transportation with free shuttle

10

Pai Hsiang

10 Dec 2025

·

Stayed 1 night

Dinner buffet is Awsome

10

ming chan

2 Aug 2024

·

Stayed 2 nights

Newly built hotel with Great service. The breakfast is great

10

Yuk Wah Martin

7 Sept 2025

·

Stayed 1 night

酒店交通方便，房間很大，一切都很整潔，很舒服，但食早餐的自助山有點雜亂無章的感覺，顧客多，職員多，食物多，就是沒有互相交流，取食物時好像要排隊，但沒有人管理秩序，有爭先恐後的情況。另外健身室雖然24小時開放，但應該不是24小時有人管理，晚上會見到有其他使用者遺下的物品/垃圾，沒有人處理。

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $78	22 $103	23 $101	24 $120	25 $279	26 $281
27 $123	28 $129	29 $121	30 $134

Su	Mo	Tu	We	Th	Fr	Sa
				1 $318	2 $484	3 $538
4 $509	5 $443	6 $181	7 $117	8 $133	9 $266	10 $422
11 $188	12 $171	13 $153	14 $137	15 $183	16 $224	17 $390
18 $193	19 $153	20 $120	21 $148	22 $148	23 $218	24 $307
25 $161	26 $131	27 $148	28 $148	29 $148	30 $192	31 $383

Grand Lisboa Palace Macau

About this property

Location

Room options

Deluxe Suite with Suite Privilege

Deluxe King Room

Grand Deluxe Twin Room (Garden View)

Junior Suite (Garden View) with Suite Privilege

Grand Deluxe Twin Room

Corner Suite with Suite Privilege

Junior Suite with Suite Privilege

Deluxe King Room (Garden View)

Deluxe Twin Room

Deluxe Twin Room (Garden View)

Guest reviews of Grand Lisboa Palace Macau

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Grand Lisboa Palace Macau

Prices for upcoming dates