Home2 Suites by Hilton Battle Creek

Room was nice, pool water was really cold so hard to let kids enjoy for too long. Breakfast was average.

This is located in a quiet area, but close to dining and shopping. Also 2 ways to access the expressway. Fairly new construction so everything was in nice condition. Would highly recommend for an extended stay as our room had a large fridge, full sized microwave, toaster, dishwasher, real dishes and silverware. The complimentary breakfast was as nice, if not better than pre-Covid times. The outdoor patio with fireplace was fun in the evening. Also has an indoor pool with exercise equipment. There was a wedding dress rehearsal event going on, so there is facilities available for events too.

The best hotel stay we have had. The staff was friendly and attentive. Always greeting us when we came by. They changed the tv station in the bfast area when our grandkids would show up to I kid appropriate shows. Our room was nice and comfortable the kitchen is very handy The grandkids loved the indoor pool Thanks for a nice week at your hotel

Nice hotel, welcoming to pets, easy access to the highway.

Nice hotel. Pool.open until 11.

Very pet friendly and clean. The staff was very accommodating. We had an issue with electronic lock and they moved us to another room across the hall. They compensated at my request with a late afternoon check out. Will definitely stay here again next time I’m in town.

Not the cleanest, did have to request items that were empty or we needed more of . Pool was chilly but front desk did offer to turn up the heat on first night.

I like this hotel but the pool was broke.

Property is great .. o other then the dogs barking at night

Went to check in and the first thing that was brought up was that the pool was closed. Now Normally it’s not a big deal but we specifically went for the pool and no one cared to call or tell us beforehand. So the staff member states we could get refunded but that was a total lie due to their policy. So I was completely out $200 instantly. Really just wish we would have been told prior to booking so that this didn’t happen .

All the carpets were stained and nasty. Staff was accommodating but sparse.

The bathroom walls were dirty for being a newer building. Checkin was pleasant. But that was the last we were greeted. Air conditioner squeaked all night. This isn't what I'd expect from a newer hilton property. Must be the Home 2 brand.

The room was clean except for the headboard and dishwasher. The staff was excellent. The in room coffee maker had no basket for the grounds so we had to go to the front to get coffee. The bedside charging ports did not work, but the ones in the plugs did.

Clean rooms & great breakfast.

It was so loud it felt like the ceiling was going to come crashing down with people running and dogs barking. The showers were also very dirty with stains and mold and we were greeted by a giant bug in the bathroom.

Very spacious and clean room. Nice hotel!

The sheets were not good. When i first got in the bed i could feel the lint balls on my body. We got up and looked sheets were dingy. So we slepted on top of covers. The next day i realized i was bite on 2 different places on my left leg. Praying it wan not beg bugs. Definitely need t9 do better with cleaning. Also in the shower it was black tar mold looking stuff around the rim of shower door.

Front reception area was very clean and welcoming, easy check-in. My room was immaculately clean, in great condition and nicely decorated. The bed was very comfortable! This is my second time staying here to visit family and will stay here again in future!

The room was spacious and clean. Bed was comfortable. Breakfast was unique and good. The walls and ceiling seem to be pretty thin as we could hear the people in the next room talking. The noise from the street interrupted our sleep because it was at a light where vehicles were stopping and starting--some of them very fast.

Clean room, pleasant staff, decent (and, included) breakfast, what more do you need?

The walls are super thin, I heard multiple conversations from different hotel rooms all night.

The only complaint I have is that all the pillows were the same, very soft and lumpy. I am a more firm pillow person. Would have liked different options. The staff, property, beds, cleanliness of the room and the breakfast were all excellent.

TV froze every time we walked by and heat was not working when we first came into room, but someone quickly came up and fixed. Other than that, everything was good. Nice and clean. Would stay here again.

Great for a business trip — very comfortable, huge room, full fridge freezer, plates/cutlery etc. Very kind and helpful front-desk staff. Comfy bed, good shower! Only downside I can think of was housekeeping knocking every morning when I was running around trying to get ready for work (I was out of the room for 13/14 hours each day but they never came back). Couldn’t find a do-not-disturb sign and forget to ask; not a big problem, though.

This is the second time I’ve stayed at this hotel. It’s a great location, and the rooms are spacious, modern, and clean with lots of amenities.

Amazed at how great the room was and the view wasn’t bad at all! We’ll be back for sure!

The room was spacious and clean. Bed was comfortable. Breakfast was unique and good. The walls and ceiling seem to be pretty thin as we could hear the people in the next room talking. The noise from the street interrupted our sleep because it was at a light where vehicles were stopping and starting--some of them very fast.

Newer facilities, clean safe area. Rooms great really large. Everything was spic and span clean. Only downside no sound proofing so can hear guests walking above and in hallways very clearly.

The bed was probably the most comfortable bed ever.

Homelike environment with refrigerator, kitchen sink, and microwave. Large room with updated bathroom and shower.

Clerks were very very friendly helpful and prompt with service.

Great place to stay. Friendly staff

Pleasant staff, clean hotel

Great stay super friendly staff!

Amazing staff.

Place was clean and well kept. Service was fantastic

Booked here for a night. When we got there, there was no one at the front desk. We waited for 20-30 minutes before I tried calling the front desk, which rang for a couple of minutes before the lady finally showed up. When we were finally helped, the lady was rude and did not apologize for the wait. All of this wait only to find out that our reservation had been lost and that there was nothing they could do because they were booked solid for the night. Again, very unapologetic to us with our 3 kids that had been waiting for over a half hour in the front lobby. Not sure if the booking problem was the hotel or Expedia, but the service and the way that it was handled was awful. Also very disappointed in Expedia for not replacing our room for a comparable stay, we needed a place for 5 people and they would not cover a 2nd room. Absolutely awful experience and I will not be using Expedia again.

Very clean hotel. Stuffs were very friendly. Fast check-in. I would definitely stay here in the future.

Clean and the staff was great!

We arrived at the property and the room assigned stunk of smoke. So much so, that it triggered respiratory distress in my wife when she entered the room at check in. Later, we were told by management that the "smoke" smell was not a problem because it came from the fire pit below the room and was not cigarettes. Really, they said that! The night manager, Candice, was totally unprepared for any situation other than button pushing for check in. She was unable to re-assign us to another room, as she claimed the property was full. When we asked to speak to a manager, she informed us that none were available, and we would have to wait until the morning. Additionally, Candice differed to "management" for every other question we had. She was utterly useless at the property for anything more than button pushing to check in guests. This property has a HUGE training opportunity. Also, they need to ensure that a MANAGER is assigned to night shift... especially if you KNOW that you will be full and busy. In the end, we were left with no choice to but contact Hilton directly for assistance. We were successful with finding ANOTHER property, but this property is still charging me for our reservation... essentially, they are charging me for services not rendered. Now, because of their horrible customer service, and their decision to not refund me for services not rendered, they have forced me to pursue other legal and finan

This is located in a quiet area, but close to dining and shopping. Also 2 ways to access the expressway. Fairly new construction so everything was in nice condition. Would highly recommend for an extended stay as our room had a large fridge, full sized microwave, toaster, dishwasher, real dishes and silverware. The complimentary breakfast was as nice, if not better than pre-Covid times. The outdoor patio with fireplace was fun in the evening. Also has an indoor pool with exercise equipment. There was a wedding dress rehearsal event going on, so there is facilities available for events too.

This property was in a great location. Quiet, yet walkable and close to groceries, restaurants and I94 expressway. Many amenities that make your stay comfortable. The breakfast is amazing too.

Nice hotel, welcoming to pets, easy access to the highway.

Great stay, comfy room. The surroundings are still developing so that's not on the hotel. Would definitely stay again.

It was a nice big, clean room with kitchen. We didn't realize we were so close to restaurants. And the breakfast was very mediocre. Although the breakfast is free, wish I'd known there were restaurants just down the street.

The room was very spacious, the property was very clean and it was within 10-15 minutes of shopping and the casino. When in Battle Creek again I plan to stay here again.

The road to the hotel was closed due to construction. Alternate route was a little long. Room was clean. Staff was pleasant and bubbly.

Very nice hotel and friendly staff. Meijer is right across the street making it a very convenient location.

Helpful and friendly staff. Clean rooms. Great location!

The room was spacious and clean. Bed was comfortable. Breakfast was unique and good. The walls and ceiling seem to be pretty thin as we could hear the people in the next room talking. The noise from the street interrupted our sleep because it was at a light where vehicles were stopping and starting--some of them very fast.

Breakfast is the absolute worst!

Clean room. Could hear upstairs neighbors so not extremely quiet but quiet overnight. Breakfast was cold but had options. Only took advantage of one day because of that.

Clean rooms & great breakfast.

Breakfast ran out of food and coffee Saturday and was only restocked when asked and then made only certain guest orders per their specific request. If there are people down there at 930-945 there should still be hot food available. Not just by request.

breakfast buffet was awful. Could not pay cash at checkout.

Nice hotel great breakfast and friendly staff!

It was a nice big, clean room with kitchen. We didn't realize we were so close to restaurants. And the breakfast was very mediocre. Although the breakfast is free, wish I'd known there were restaurants just down the street.

The room was spacious and clean. Bed was comfortable. Breakfast was unique and good. The walls and ceiling seem to be pretty thin as we could hear the people in the next room talking. The noise from the street interrupted our sleep because it was at a light where vehicles were stopping and starting--some of them very fast.

Tiffany was So Amazing and so friendly!!! Super clean and great breakfast! Definitely will be back! Loves the full size fridge!

May stay was great! Breakfast was perfect selection and friendly staff. Also the place was clean!