Mitsis Selection Laguna
162 USD
/natt
Gj.snitt. for november
Priser for Mitsis Selection Laguna
Velg datoer for å se priser og tilgjengelighet
162 USD
/natt
Gj.snitt. for november
Månedlige gjennomsnittspriser
På Mitsis Selection Laguna er prisen per natt i gjennomsnitt 140 USD i den billigste måneden (mars) og 457 USD i den dyreste måneden (august), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| mars | 140 USD |
| april | 185 USD |
| mai | 251 USD |
| juni | 333 USD |
| juli | 401 USD |
| august | 457 USD |
| september | 384 USD |
| oktober | 277 USD |
| november | 162 USD |
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nov · 162 USD
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Dyreste: august (ca. 457 USD)
Billigste: mars (ca. 140 USD)
Om denne eiendommen
Slapp av på stedets spa, hvor du kan nyte massasjer, kroppsbehandlinger, og ansiktsbehandlinger. Her har du tilgang til blant annet 5 utendørsbassenger, en vannsklie og en utendørs tennisbane. Dette hotellet har i tillegg wi-fi (inkludert),...
Fasiliteter
Slapp av på stedets spa, hvor du kan nyte massasjer, kroppsbehandlinger, og ansiktsbehandlinger. Her har du tilgang til blant annet 5 utendørsbassenger, en vannsklie og en utendørs tennisbane. Dette hotellet har i tillegg wi-fi (inkludert), concierge-tjenester og barnepass (mot betaling).
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet et forretningssenter, renseri-/vaskeritjenester og en døgnåpen resepsjon. Planlegger du en event i Khersonisos? Som en av dette hotellet sine gjester tilbys du møte- og konferanserom på opp til 375 kvadratmeter, blant annet konferanserom og møterom. Gjestene tilbys ubetjent parkering (inkludert) på stedet.
Servering
Smak på lokale retter på Main restaurant, en av dette hotellets 6 restauranter, eller bli på rommet og benytt deg av romservice (døgnet rundt). Stedet har en bassengbar samt 5 barer/lounger hvor du kan koble av med noe godt å drikke. Frokostbuffé er inkludert og serveres daglig fra kl. 07.00 til kl. 10.30.
Rom
Føl deg som hjemme i et av de 351 aircondition-avkjølte gjesterommene, som også har minibar (inkludert) og espressomaskiner. Underholdningen er sikret med en 50-tommers flatskjerm-TV med digital-TV, og wi-fi (inkludert) gjør at du kan holde deg oppdatert. Rommene har privat bad med badekar, toalettartikler (inkludert) og hårføner. Rommet har telefon, samt safe og kaffetrakter/tekoker.
Beliggenhet
Velger du Mitsis Selection Laguna som overnattingssted i Khersonisos, vil du bare ha 10 minutter å kjøre både til Star Beach badeland og til Saradari. Dette hotellet med alt inkludert ligger 5,8 mi (9,3 km) unna Stalis strand og 17,5 mi (28,2 km) unna Knossos-palasset.
Hva finnes i nærheten
Saradari(1.1 miles)
Convention Centre Creta Maris(1.6 miles)
Hersonissos havn(1.9 miles)
St. Paraskevi kirke(1.9 miles)
Aquaworld akvarium(2 miles)
Sarakino(2.1 miles)
Star Beach badeland(3 miles)
Star Beach(3.1 miles)
Lykhnostatis(3.3 miles)
Labyrinth Theme Park(4 miles)
Acqua Plus(4.2 miles)
Crete Golf Club(4.9 miles)
Ekklisia Agios Konstantinos(4.9 miles)
Marina strand(5.7 miles)
Stalis strand(5.8 miles)
Nærmeste store flyplass er Heraklion (HER-Nikos Kazantzakis)(14.2 miles)
Parkering
Restaurant
Svømmebasseng
Forretningssenter
Romservice
Renseri
Beliggenhet
Anissaras, Anissaras, Hellas
Saradari (1.1 miles)
Convention Centre Creta Maris (1.6 miles)
Hersonissos havn (1.9 miles)
St. Paraskevi kirke (1.9 miles)
Aquaworld akvarium (2 miles)
Sarakino (2.1 miles)
Romalternativer
6
Familie-bungalow, hageutsikt (Outdoor Whirlpool Spa)
Romdetaljer
4× Enkeltsenger
Sover 4
344 ft²
KlimaanleggOppvarmingWi-Fi (gratis)Utendørs privat boblebadEget boblebad
4
Tomannsrom, sjøutsikt
Romdetaljer
2 Enkeltsenger
og 1 Sovesofa
Sover 3
285 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
5
Suite – president
Romdetaljer
2 Enkeltsenger
Sover 2
753 ft²
Separat spisestueKlimaanleggOppvarmingWi-Fi (gratis)Eget basseng
5
Familierom, hageutsikt
Romdetaljer
4× Enkeltsenger
og 1 Sovesofa
Sover 4
344 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
6
Bungalow, hageutsikt
Romdetaljer
2 Enkeltsenger
og 1 Sovesofa
Sover 3
301 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
6
Royal Suite
Romdetaljer
2 Enkeltsenger
Sover 4
1023 ft²
Separat spisestueKlimaanleggOppvarmingWi-Fi (gratis)Eget basseng
6
Twin Room, Land View (Accessible)
Romdetaljer
2 Enkeltsenger
og 1 Sovesofa
Sover 3
301 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
4
Twin Room, Land View
Romdetaljer
2 Enkeltsenger
1 Sovesofa
Sover 3
301 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
5
Bungalow, sjøutsikt
Romdetaljer
2 Enkeltsenger
og 1 Sovesofa
Sover 3
301 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
4
Familierom, sjøutsikt
Romdetaljer
4× Enkeltsenger
Sover 4
344 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
4
Familierom, adgang til basseng
Romdetaljer
4× Enkeltsenger
Sover 4
344 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
5
Bungalow Sea View Sea Front
Romdetaljer
2 Enkeltsenger
og 1 Sovesofa
Sover 3
301 ft²
BalkongKlimaanleggOppvarmingWi-Fi (gratis)
5
Bungalow, sjøutsikt (Outdoor Whirlpool Spa)
Romdetaljer
2 Enkeltsenger
og 1 Sovesofa
Sover 3
301 ft²
KlimaanleggOppvarmingWi-Fi (gratis)Utendørs privat boblebadEget boblebad
Gjesteomtaler av Mitsis Selection Laguna
9
Utrolig
basert på 816 verifiserte omtaler
Hvem bor her?
Par
33%
Familie
56%
Grupper
10%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
Mitsis Selection Laguna gleder mange gjester med vennlig og oppmerksom service, rikelig all-inclusive-mat og flere bassenger. Noen tilbakevendende kritikker peker på en steinete strand som ikke er ideell for bading, vanskeligheter med å booke à la carte-restauranter, og rom som begynner å bli litt utdaterte og trenger lett vedlikehold.
Les merVar dette til hjelp?
Hva gjestene synes
Mitsis Selection Laguna gleder mange gjester med vennlig og oppmerksom service, rikelig all-inclusive-mat og flere bassenger. Noen tilbakevendende kritikker peker på en steinete strand som ikke er ideell for bading, vanskeligheter med å booke à la carte-restauranter, og rom som begynner å bli litt utdaterte og trenger lett vedlikehold.
Gjestene roser ofte rensligheten og velholdte områder, selv om noen rapporterer om slitte bad, varierende standard på romvedlikeholdet, eller svak aircondition på varme dager. Beliggenheten ved sjøen føles litt avsidesliggende med lite rett i nærheten, men Hersonissos er en enkel taxitur unna, og mange gjester slapper av på hotellet med varierte aktiviteter og fasiliteter for barn. Generelt kan du forvente et polert, familievennlig all-inclusive hotell med et fremragende personale, som passer bedre for avslapning på stedet enn for klassisk bading på en sandstrand.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Flere bassenger og familievennlige fasiliteter skiller seg ut, med flere barer og à la carte-steder, samt et populært crêpes-sted; strandområdet er steinete, og det kan kreve tidlig planlegging for å sikre deg solsenger.
Relaterte gjesteomtaler
10
Adam
4. juni 2025
·
Overnattet 7 netter
We have used several different Mitsis hotels all of which have been great and the Laguna was just as good. It’s an attractive, well laid out hotel of a nice size. There’s plenty of pool area space and more than enough sun beds. The accommodation was excellent and service superb. We’ve noticed the food choices have been reduced over recent years but they remain really good and to a high quality. The ala carte restaurants were great although quite tightly configured. The breakfast brunch was the least liked with the food no different to to what you can get in the main restaurant. The only thing we were disappointed in was the beach area. In other mitsis hotels there’s always been a dedicated bar and food facilities. At the Laguna there is only a mobile unit which was permanently busy and not worth the wait. The shoreline is also quite rocky and so not the easiest to access the water. Overall though the Laguna is excellent and thoroughly recommended.
We have used several different Mitsis hotels all of which have been great and the Laguna was just as good. It’s an attractive, well laid out hotel of a nice size. There’s plenty of pool area space and more than enough sun beds. The accommodation was excellent and service superb. We’ve noticed the food choices have been reduced over recent years but they remain really good and to a high quality. The ala carte restaurants were great although quite tightly configured. The breakfast brunch was the least liked with the food no different to to what you can get in the main restaurant. The only thing we were disappointed in was the beach area. In other mitsis hotels there’s always been a dedicated bar and food facilities. At the Laguna there is only a mobile unit which was permanently busy and not worth the wait. The shoreline is also quite rocky and so not the easiest to access the water. Overall though the Laguna is excellent and thoroughly recommended.
10
Maximilian Michael
10. okt. 2024
·
Overnattet 12 netter
Great hotel, with only small things to improve. Staff is always very nice and helpful. The whole place is quite spacious and you can choose from a rich quantity of bars/restaurants. Finding a free place at one of the pools can be tricky depending on timing. The beach bar is definitely smth special and one can only recommend. Beach itself is very rocky, beach shoes are recommended. Overall a great place.
Great hotel, with only small things to improve. Staff is always very nice and helpful. The whole place is quite spacious and you can choose from a rich quantity of bars/restaurants. Finding a free place at one of the pools can be tricky depending on timing. The beach bar is definitely smth special and one can only recommend. Beach itself is very rocky, beach shoes are recommended. Overall a great place.
8
Mendurim
1. sep. 2025
·
Overnattet 7 netter
Hôtel propre, restaurants de très bonne qualité, plusieurs piscines. La plage devant n’est pas propice à la baignade, certaines parties de l’hôtel et chambres pourraient nécessiter d’un rafraîchissement!
Hôtel propre, restaurants de très bonne qualité, plusieurs piscines. La plage devant n’est pas propice à la baignade, certaines parties de l’hôtel et chambres pourraient nécessiter d’un rafraîchissement!
10
Jennifer
10. juli 2025
·
Overnattet 9 netter
Hersonissos is very chill. My hotel was fabulous- did not see a need to go out to clubs, etc., except for excursions, as it was all inclusive. There was nightly entertainment, 5 pools, several restaurants, and my own private beach. Very kid/family friendly as well as singles.
Hersonissos is very chill. My hotel was fabulous- did not see a need to go out to clubs, etc., except for excursions, as it was all inclusive. There was nightly entertainment, 5 pools, several restaurants, and my own private beach. Very kid/family friendly as well as singles.
10
Dani
1. sep. 2025
·
Overnattet 3 netter
Very clean with spacious rooms Family and kids friendly with multiple pools to choose from and close to the beach
Very clean with spacious rooms Family and kids friendly with multiple pools to choose from and close to the beach
10
Parmjot
26. mai 2024
·
Overnattet 6 netter
Excellent hotel, everything from rooms to food to staff was excellent. Drinks are also excellent and not the cheap stuff you usually get with all inclusives. Having the restaurants within the hotel is very convenient and the food there is also great. Added bonus of having a desert restaurant which stays open into the night.
Excellent hotel, everything from rooms to food to staff was excellent. Drinks are also excellent and not the cheap stuff you usually get with all inclusives. Having the restaurants within the hotel is very convenient and the food there is also great. Added bonus of having a desert restaurant which stays open into the night.
10
Ivan
3. aug. 2025
·
Overnattet 6 netter
Great all inclusive hotel. The staff is amazing, good food and drink options, property well maintained and clean. The buffet restaurant has great food options, and there are a few a la carte restaurants you can also book as part of your package. There is also a crepe bar next to the main swimming pool and they serve an amazing espresso. Room fridge is daily refilled with drinks included in the package. There are bars day and night if you want an extra drink. There are activities for kids, but not many for a 11yo, but my son enjoyed playing in the swimming pool and drinking delicious virgin mojitos all day 😂. There is a small shop with beach/swimming pool essenciais with very reasonable prices. I never had issues with parking, although I stayed at the hotel most of my time. My son forgot his phone in the last day and we realised only at the airport. I contacted the guest relations and they were very helpful to communicate with another guest to bring the phone to me. Thank you!
Great all inclusive hotel. The staff is amazing, good food and drink options, property well maintained and clean. The buffet restaurant has great food options, and there are a few a la carte restaurants you can also book as part of your package. There is also a crepe bar next to the main swimming pool and they serve an amazing espresso. Room fridge is daily refilled with drinks included in the package. There are bars day and night if you want an extra drink. There are activities for kids, but not many for a 11yo, but my son enjoyed playing in the swimming pool and drinking delicious virgin mojitos all day 😂. There is a small shop with beach/swimming pool essenciais with very reasonable prices. I never had issues with parking, although I stayed at the hotel most of my time. My son forgot his phone in the last day and we realised only at the airport. I contacted the guest relations and they were very helpful to communicate with another guest to bring the phone to me. Thank you!
10
Danny
11. sep. 2023
·
Overnattet 6 netter
Great hotel, great facilities, didn't leave the resort once. Extremely accommodating - the kids club is fantastic!
Great hotel, great facilities, didn't leave the resort once. Extremely accommodating - the kids club is fantastic!
8
Valerie
25. juni 2024
·
Overnattet 7 netter
Check in was amazing with Angela - quick & efficient - cool drink & hand towel. The room we were taken to was on the Laguna site. It was a corner room so the layout as polished as the picture I had seen of my sea view room booked. The balcony was tiny and walled in - no view unless your standing / the view then was of the sea and crepe bar. The room felt over crowded with the chaise lounges and other furniture. After some complaining we were luckily moved to a better situated room with the view I expected. It was sea view & pool view. The hotel itself is huge and layered over many steps & zones - consider the main building if you’re less mobile. The main pool has lots of activity & music throughout the day. The sunloungers were pretty tightly packed in. We chose a closer pool to the room for convenience. I do think you need to select your beds early and protect them before 9.30am. The pool man does his best to remove blocked beds but it’s not ideal as no one does it on his day off. I was sure the pool we sat at was considered adults only but it sadly wasn’t / tonnes of flotation beds / balls and children. I was shocked that so many didn’t use the children’s pools which were lovely and had a lovely water slide to entertain. Overall the family theme stood out a mile as the children’s entertainment was lively & fun. The adult entertainment was lacking in parts and pretty cramped for space on the hotel veranda. Adults could retreat to the small champagne bar.
Check in was amazing with Angela - quick & efficient - cool drink & hand towel. The room we were taken to was on the Laguna site. It was a corner room so the layout as polished as the picture I had seen of my sea view room booked. The balcony was tiny and walled in - no view unless your standing / the view then was of the sea and crepe bar. The room felt over crowded with the chaise lounges and other furniture. After some complaining we were luckily moved to a better situated room with the view I expected. It was sea view & pool view. The hotel itself is huge and layered over many steps & zones - consider the main building if you’re less mobile. The main pool has lots of activity & music throughout the day. The sunloungers were pretty tightly packed in. We chose a closer pool to the room for convenience. I do think you need to select your beds early and protect them before 9.30am. The pool man does his best to remove blocked beds but it’s not ideal as no one does it on his day off. I was sure the pool we sat at was considered adults only but it sadly wasn’t / tonnes of flotation beds / balls and children. I was shocked that so many didn’t use the children’s pools which were lovely and had a lovely water slide to entertain. Overall the family theme stood out a mile as the children’s entertainment was lively & fun. The adult entertainment was lacking in parts and pretty cramped for space on the hotel veranda. Adults could retreat to the small champagne bar.
8
Annette
8. juli 2025
·
Overnattet 7 netter
Lovely hotel in a stunning position by the sea. Had a family pool access room & this was ideal for us with two adults & two teens sharing a screened off area in a very large room. This part of the hotel is a bit quieter & you have reserved loungers &umbrella outside your room, which we really enjoyed. The bathroom in our room was at best tired, at worst, a bit grubby. Missing sealant, a shower head that wouldn't stay up, a sink with 'stuff' in the drainage channel and a visiting posse of ants didn't really add to the charm! Just a shame, as the rooms were lovely & this let them down. Food wise, the speciality restaurants were excellent, with a good, high quality selection and lovely staff. The buffet was a bit more mixed - similar selection each day despite advertised themes, lots of mushy casseroles & soggy veg - but good salads, a roast meat, pasta, pizza station. Bread selection was a bit poor - often hard & stale, croissants like bullets & desserts very sweet & gooey - but plentiful! Usually lots of greek yogurt, fruit, honey & baklava, which were fab! The beach bar serves gyros & burgers which were well cooked & tasty; the pancake house is amazing! Hotel grounds are stunning & well maintained. Lots of cats which hotel clearly feed and look after, which was nice! Staff cannot do enough for you - could not fault the service. So in summary - a lovely holiday & a lovely hotel - could be better in small details, but on the whole, a really solid option.
Lovely hotel in a stunning position by the sea. Had a family pool access room & this was ideal for us with two adults & two teens sharing a screened off area in a very large room. This part of the hotel is a bit quieter & you have reserved loungers &umbrella outside your room, which we really enjoyed. The bathroom in our room was at best tired, at worst, a bit grubby. Missing sealant, a shower head that wouldn't stay up, a sink with 'stuff' in the drainage channel and a visiting posse of ants didn't really add to the charm! Just a shame, as the rooms were lovely & this let them down. Food wise, the speciality restaurants were excellent, with a good, high quality selection and lovely staff. The buffet was a bit more mixed - similar selection each day despite advertised themes, lots of mushy casseroles & soggy veg - but good salads, a roast meat, pasta, pizza station. Bread selection was a bit poor - often hard & stale, croissants like bullets & desserts very sweet & gooey - but plentiful! Usually lots of greek yogurt, fruit, honey & baklava, which were fab! The beach bar serves gyros & burgers which were well cooked & tasty; the pancake house is amazing! Hotel grounds are stunning & well maintained. Lots of cats which hotel clearly feed and look after, which was nice! Staff cannot do enough for you - could not fault the service. So in summary - a lovely holiday & a lovely hotel - could be better in small details, but on the whole, a really solid option.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Fellesområder og mange rom beskrives som svært rene og godt vedlikeholdte, selv om noen gjester påpekte ujevn rengjøring og slitte eller dårlig vedlikeholdte bad.
Relaterte gjesteomtaler
6
amandeep
27. juli 2024
·
Overnattet 7 netter
The allocated room was remote from main facilities, Room was not cleaned properly, Family room had only one bathroom which was very inconvenient. There was no transfer to and from airport
The allocated room was remote from main facilities, Room was not cleaned properly, Family room had only one bathroom which was very inconvenient. There was no transfer to and from airport
10
Dani
1. sep. 2025
·
Overnattet 3 netter
Very clean with spacious rooms Family and kids friendly with multiple pools to choose from and close to the beach
Very clean with spacious rooms Family and kids friendly with multiple pools to choose from and close to the beach
6
Fabian
30. juni 2023
·
Exterior looks good The rooms not so much (Mold in the bathroom) The food is mediocre, even in the restaurant The staff was generally nice with some exceptions The beach is rocky and not pleasant to swim The hotel located close to the airport and in the airspace, so every 20 min an airplane will fly over the beach and hotel. If you book with expedia make sure they don't give you the bad rooms! We booked twin room with sea view and got first a twin view family room with partial sea view and a flooded balcony
Exterior looks good The rooms not so much (Mold in the bathroom) The food is mediocre, even in the restaurant The staff was generally nice with some exceptions The beach is rocky and not pleasant to swim The hotel located close to the airport and in the airspace, so every 20 min an airplane will fly over the beach and hotel. If you book with expedia make sure they don't give you the bad rooms! We booked twin room with sea view and got first a twin view family room with partial sea view and a flooded balcony
10
Voula
28. mai 2025
·
Overnattet 6 netter
Beautiful property, very clean, with extremely friendly staff.
Beautiful property, very clean, with extremely friendly staff.
10
Ivan
3. aug. 2025
·
Overnattet 6 netter
Great all inclusive hotel. The staff is amazing, good food and drink options, property well maintained and clean. The buffet restaurant has great food options, and there are a few a la carte restaurants you can also book as part of your package. There is also a crepe bar next to the main swimming pool and they serve an amazing espresso. Room fridge is daily refilled with drinks included in the package. There are bars day and night if you want an extra drink. There are activities for kids, but not many for a 11yo, but my son enjoyed playing in the swimming pool and drinking delicious virgin mojitos all day 😂. There is a small shop with beach/swimming pool essenciais with very reasonable prices. I never had issues with parking, although I stayed at the hotel most of my time. My son forgot his phone in the last day and we realised only at the airport. I contacted the guest relations and they were very helpful to communicate with another guest to bring the phone to me. Thank you!
Great all inclusive hotel. The staff is amazing, good food and drink options, property well maintained and clean. The buffet restaurant has great food options, and there are a few a la carte restaurants you can also book as part of your package. There is also a crepe bar next to the main swimming pool and they serve an amazing espresso. Room fridge is daily refilled with drinks included in the package. There are bars day and night if you want an extra drink. There are activities for kids, but not many for a 11yo, but my son enjoyed playing in the swimming pool and drinking delicious virgin mojitos all day 😂. There is a small shop with beach/swimming pool essenciais with very reasonable prices. I never had issues with parking, although I stayed at the hotel most of my time. My son forgot his phone in the last day and we realised only at the airport. I contacted the guest relations and they were very helpful to communicate with another guest to bring the phone to me. Thank you!
10
INES
15. sep. 2023
·
Overnattet 6 netter
Très beau complexe, on s'y sent extrêmement bien. Le personnel est aux petits soins, vraiment adorable ! Le buffet n'est pas top mais les restaurants sont excellents. Les chambres, notamment la salle de bain mériterait d'être rafraîchie, la propreté des chambres est aussi perfectible pour un 5 étoiles. Petit bémol sur les lumières des couloirs et les clims allumées non stop (pensons à la planète). Des activités et concerts sont proposés c'est top !
Très beau complexe, on s'y sent extrêmement bien. Le personnel est aux petits soins, vraiment adorable ! Le buffet n'est pas top mais les restaurants sont excellents. Les chambres, notamment la salle de bain mériterait d'être rafraîchie, la propreté des chambres est aussi perfectible pour un 5 étoiles. Petit bémol sur les lumières des couloirs et les clims allumées non stop (pensons à la planète). Des activités et concerts sont proposés c'est top !
10
Michael
7. juli 2025
·
Overnattet 7 netter
An Unforgettable 5-Star Experience! Our stay at Mitsis Selection Laguna was nothing short of incredible and absolutely perfect. From the moment we arrived until our departure, we felt completely at ease, and the service was truly outstanding. Having visited numerous 5-star hotels in Greece over the past few years, we can confidently say that we've never encountered such a fantastic overall package. One of the most remarkable aspects was the gluten-free dining experience, which wasn't just accommodated but was an absolute delight! The presence of a dedicated nutritionist, available and contactable throughout the day, was a game-changer. We've never encountered such consistently motivated staff; every single person seemed genuinely committed to making our stay as wonderful as possible. They ensured that everything was gluten-free, and if something wasn't, they made it happen. A special shout-out to our housekeeper, Maria, who flawlessly cleaned our room daily and always left thoughtful little touches. The magnificent pool service also deserves high praise; it significantly enhanced the luxurious feel of our stay. The à la carte restaurants were of an exceptionally high standard, beautifully presented, and tasted superb. While the beach is quite stony, there are still accessible paths for those who don't mind. We will definitely be back! Thank you, Mitsis Selection Laguna, for an amazing week-long holiday.
An Unforgettable 5-Star Experience! Our stay at Mitsis Selection Laguna was nothing short of incredible and absolutely perfect. From the moment we arrived until our departure, we felt completely at ease, and the service was truly outstanding. Having visited numerous 5-star hotels in Greece over the past few years, we can confidently say that we've never encountered such a fantastic overall package. One of the most remarkable aspects was the gluten-free dining experience, which wasn't just accommodated but was an absolute delight! The presence of a dedicated nutritionist, available and contactable throughout the day, was a game-changer. We've never encountered such consistently motivated staff; every single person seemed genuinely committed to making our stay as wonderful as possible. They ensured that everything was gluten-free, and if something wasn't, they made it happen. A special shout-out to our housekeeper, Maria, who flawlessly cleaned our room daily and always left thoughtful little touches. The magnificent pool service also deserves high praise; it significantly enhanced the luxurious feel of our stay. The à la carte restaurants were of an exceptionally high standard, beautifully presented, and tasted superb. While the beach is quite stony, there are still accessible paths for those who don't mind. We will definitely be back! Thank you, Mitsis Selection Laguna, for an amazing week-long holiday.
10
Magdalena
11. juli 2023
·
Overnattet 6 netter
Very clean hotel,very friendly staff and very good food.
Very clean hotel,very friendly staff and very good food.
10
Raminder Singh
26. aug. 2025
·
Overnattet 7 netter
Great hotel, food was good, property was very clean. Staff were extremely polite and helpful.
Great hotel, food was good, property was very clean. Staff were extremely polite and helpful.
8
Annette
8. juli 2025
·
Overnattet 7 netter
Lovely hotel in a stunning position by the sea. Had a family pool access room & this was ideal for us with two adults & two teens sharing a screened off area in a very large room. This part of the hotel is a bit quieter & you have reserved loungers &umbrella outside your room, which we really enjoyed. The bathroom in our room was at best tired, at worst, a bit grubby. Missing sealant, a shower head that wouldn't stay up, a sink with 'stuff' in the drainage channel and a visiting posse of ants didn't really add to the charm! Just a shame, as the rooms were lovely & this let them down. Food wise, the speciality restaurants were excellent, with a good, high quality selection and lovely staff. The buffet was a bit more mixed - similar selection each day despite advertised themes, lots of mushy casseroles & soggy veg - but good salads, a roast meat, pasta, pizza station. Bread selection was a bit poor - often hard & stale, croissants like bullets & desserts very sweet & gooey - but plentiful! Usually lots of greek yogurt, fruit, honey & baklava, which were fab! The beach bar serves gyros & burgers which were well cooked & tasty; the pancake house is amazing! Hotel grounds are stunning & well maintained. Lots of cats which hotel clearly feed and look after, which was nice! Staff cannot do enough for you - could not fault the service. So in summary - a lovely holiday & a lovely hotel - could be better in small details, but on the whole, a really solid option.
Lovely hotel in a stunning position by the sea. Had a family pool access room & this was ideal for us with two adults & two teens sharing a screened off area in a very large room. This part of the hotel is a bit quieter & you have reserved loungers &umbrella outside your room, which we really enjoyed. The bathroom in our room was at best tired, at worst, a bit grubby. Missing sealant, a shower head that wouldn't stay up, a sink with 'stuff' in the drainage channel and a visiting posse of ants didn't really add to the charm! Just a shame, as the rooms were lovely & this let them down. Food wise, the speciality restaurants were excellent, with a good, high quality selection and lovely staff. The buffet was a bit more mixed - similar selection each day despite advertised themes, lots of mushy casseroles & soggy veg - but good salads, a roast meat, pasta, pizza station. Bread selection was a bit poor - often hard & stale, croissants like bullets & desserts very sweet & gooey - but plentiful! Usually lots of greek yogurt, fruit, honey & baklava, which were fab! The beach bar serves gyros & burgers which were well cooked & tasty; the pancake house is amazing! Hotel grounds are stunning & well maintained. Lots of cats which hotel clearly feed and look after, which was nice! Staff cannot do enough for you - could not fault the service. So in summary - a lovely holiday & a lovely hotel - could be better in small details, but on the whole, a really solid option.
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Rom
Rommene er generelt romslige og komfortable, med alternativer som tilgang til basseng eller sjøutsikt, men flere nevner utdatert innredning, dårlig lydisolering, periodiske begrensninger med AC-en og skuffelse over enkelte planløsninger eller utsikter.
Relaterte gjesteomtaler
10
Cynthia
22. mai 2025
·
Overnattet 4 netter
The beds are twin sizes instead of double sizes. Some rooms should have two double size beds. A movie Chanel in English and creamer for coffee. Also, the rooms should have wash clothes or face towels. There was none in all the rooms. Everything else was excellent.
The beds are twin sizes instead of double sizes. Some rooms should have two double size beds. A movie Chanel in English and creamer for coffee. Also, the rooms should have wash clothes or face towels. There was none in all the rooms. Everything else was excellent.
8
Valerie
22. juni 2024
·
Overnattet 7 netter
Check in was amazing with Angela - quick & efficient - cool drink & hand towel. The room we were taken to was 324 on the Laguna site. It’s a corner room so the layout isn’t as polished as the picture I had seen of my sea view room booked. The balcony was tiny and walled in - no view unless your standing / the view then was of the sea and crepe bar. The room felt over crowded with the 2 chaise lounges and other furniture. After some complaining we were luckily moved to a better situated room with the view I expected 654. This room was sea view & pool view. The hotel itself is huge and layered over many steps & zones - consider the main building if you’re less mobile. The main pool has lots of activity & music throughout the day. The sunloungers were pretty tightly packed in. We chose a closer pool to the room for convenience. I do think you need to select your beds early and protect them before 9.30am. The pool man does his best to remove blocked beds but it’s not ideal as no one does it on his day off. I was sure the pool we sat at was considered adults only but it sadly wasn’t / tonnes of flotation beds / balls and children. I was shocked that so many didn’t use the children’s pools which were lovely and had a lovely water slide to entertain. Overall the family theme stood out a mile as the children’s entertainment was lively & fun. The adult entertainment was lacking in parts and pretty cramped for space on the hotel veranda. Adults could retreat to the small champagne bar.
Check in was amazing with Angela - quick & efficient - cool drink & hand towel. The room we were taken to was 324 on the Laguna site. It’s a corner room so the layout isn’t as polished as the picture I had seen of my sea view room booked. The balcony was tiny and walled in - no view unless your standing / the view then was of the sea and crepe bar. The room felt over crowded with the 2 chaise lounges and other furniture. After some complaining we were luckily moved to a better situated room with the view I expected 654. This room was sea view & pool view. The hotel itself is huge and layered over many steps & zones - consider the main building if you’re less mobile. The main pool has lots of activity & music throughout the day. The sunloungers were pretty tightly packed in. We chose a closer pool to the room for convenience. I do think you need to select your beds early and protect them before 9.30am. The pool man does his best to remove blocked beds but it’s not ideal as no one does it on his day off. I was sure the pool we sat at was considered adults only but it sadly wasn’t / tonnes of flotation beds / balls and children. I was shocked that so many didn’t use the children’s pools which were lovely and had a lovely water slide to entertain. Overall the family theme stood out a mile as the children’s entertainment was lively & fun. The adult entertainment was lacking in parts and pretty cramped for space on the hotel veranda. Adults could retreat to the small champagne bar.
10
Lavinia Liliana
28. juli 2023
·
Overnattet 5 netter
The AC will not be efficient, especially in a very hot day, Food is good, a lot of options, and very tasty, something that you rarely find in an all inclusive. Great activities , the highlight of the facilities is the big pool! Great immense pool, clean water, a lot of chairs around it. Don’t expect too great of the bar service, cocktails are not great! Overall meeting expectations for a luxury all inclusive resort, I will be back if I will chose the room on the ground floor with shared pool option instead of sea view! Top floors are way too hot in the summer.
The AC will not be efficient, especially in a very hot day, Food is good, a lot of options, and very tasty, something that you rarely find in an all inclusive. Great activities , the highlight of the facilities is the big pool! Great immense pool, clean water, a lot of chairs around it. Don’t expect too great of the bar service, cocktails are not great! Overall meeting expectations for a luxury all inclusive resort, I will be back if I will chose the room on the ground floor with shared pool option instead of sea view! Top floors are way too hot in the summer.
10
Lilach
15. juni 2024
·
Overnattet 4 netter
We enjoyed our vacation- it’s our second time. The room was large enough to fit 2 adults and 2 teens (14, 16) comfortably. We had fun and quiet in the pool which was not the main one, as we had access from our room. Recommended!
We enjoyed our vacation- it’s our second time. The room was large enough to fit 2 adults and 2 teens (14, 16) comfortably. We had fun and quiet in the pool which was not the main one, as we had access from our room. Recommended!
8
Mendurim
1. sep. 2025
·
Overnattet 7 netter
Hôtel propre, restaurants de très bonne qualité, plusieurs piscines. La plage devant n’est pas propice à la baignade, certaines parties de l’hôtel et chambres pourraient nécessiter d’un rafraîchissement!
Hôtel propre, restaurants de très bonne qualité, plusieurs piscines. La plage devant n’est pas propice à la baignade, certaines parties de l’hôtel et chambres pourraient nécessiter d’un rafraîchissement!
10
Dani
1. sep. 2025
·
Overnattet 3 netter
Very clean with spacious rooms Family and kids friendly with multiple pools to choose from and close to the beach
Very clean with spacious rooms Family and kids friendly with multiple pools to choose from and close to the beach
6
Fabian
30. juni 2023
·
Exterior looks good The rooms not so much (Mold in the bathroom) The food is mediocre, even in the restaurant The staff was generally nice with some exceptions The beach is rocky and not pleasant to swim The hotel located close to the airport and in the airspace, so every 20 min an airplane will fly over the beach and hotel. If you book with expedia make sure they don't give you the bad rooms! We booked twin room with sea view and got first a twin view family room with partial sea view and a flooded balcony
Exterior looks good The rooms not so much (Mold in the bathroom) The food is mediocre, even in the restaurant The staff was generally nice with some exceptions The beach is rocky and not pleasant to swim The hotel located close to the airport and in the airspace, so every 20 min an airplane will fly over the beach and hotel. If you book with expedia make sure they don't give you the bad rooms! We booked twin room with sea view and got first a twin view family room with partial sea view and a flooded balcony
10
Lukas
13. okt. 2023
·
Overnattet 9 netter
Ein wunderschöner Urlaub..Alles an Speisen und Getränke, was man sich nir vorstellen kann. Selbst beim Pool und am Strand ist Bedienung. Personal ist immer sehr freundlich. Wir haten das Zimmer oberhalb des Eingangsbereich, da war es in der Nacht offt sehr laut. Die Zimmer sind schlecht gedämmt, man hört alles was im Haus passiert.
Ein wunderschöner Urlaub..Alles an Speisen und Getränke, was man sich nir vorstellen kann. Selbst beim Pool und am Strand ist Bedienung. Personal ist immer sehr freundlich. Wir haten das Zimmer oberhalb des Eingangsbereich, da war es in der Nacht offt sehr laut. Die Zimmer sind schlecht gedämmt, man hört alles was im Haus passiert.
8
Valerie
25. juni 2024
·
Overnattet 7 netter
Check in was amazing with Angela - quick & efficient - cool drink & hand towel. The room we were taken to was on the Laguna site. It was a corner room so the layout as polished as the picture I had seen of my sea view room booked. The balcony was tiny and walled in - no view unless your standing / the view then was of the sea and crepe bar. The room felt over crowded with the chaise lounges and other furniture. After some complaining we were luckily moved to a better situated room with the view I expected. It was sea view & pool view. The hotel itself is huge and layered over many steps & zones - consider the main building if you’re less mobile. The main pool has lots of activity & music throughout the day. The sunloungers were pretty tightly packed in. We chose a closer pool to the room for convenience. I do think you need to select your beds early and protect them before 9.30am. The pool man does his best to remove blocked beds but it’s not ideal as no one does it on his day off. I was sure the pool we sat at was considered adults only but it sadly wasn’t / tonnes of flotation beds / balls and children. I was shocked that so many didn’t use the children’s pools which were lovely and had a lovely water slide to entertain. Overall the family theme stood out a mile as the children’s entertainment was lively & fun. The adult entertainment was lacking in parts and pretty cramped for space on the hotel veranda. Adults could retreat to the small champagne bar.
Check in was amazing with Angela - quick & efficient - cool drink & hand towel. The room we were taken to was on the Laguna site. It was a corner room so the layout as polished as the picture I had seen of my sea view room booked. The balcony was tiny and walled in - no view unless your standing / the view then was of the sea and crepe bar. The room felt over crowded with the chaise lounges and other furniture. After some complaining we were luckily moved to a better situated room with the view I expected. It was sea view & pool view. The hotel itself is huge and layered over many steps & zones - consider the main building if you’re less mobile. The main pool has lots of activity & music throughout the day. The sunloungers were pretty tightly packed in. We chose a closer pool to the room for convenience. I do think you need to select your beds early and protect them before 9.30am. The pool man does his best to remove blocked beds but it’s not ideal as no one does it on his day off. I was sure the pool we sat at was considered adults only but it sadly wasn’t / tonnes of flotation beds / balls and children. I was shocked that so many didn’t use the children’s pools which were lovely and had a lovely water slide to entertain. Overall the family theme stood out a mile as the children’s entertainment was lively & fun. The adult entertainment was lacking in parts and pretty cramped for space on the hotel veranda. Adults could retreat to the small champagne bar.
8
Annette
8. juli 2025
·
Overnattet 7 netter
Lovely hotel in a stunning position by the sea. Had a family pool access room & this was ideal for us with two adults & two teens sharing a screened off area in a very large room. This part of the hotel is a bit quieter & you have reserved loungers &umbrella outside your room, which we really enjoyed. The bathroom in our room was at best tired, at worst, a bit grubby. Missing sealant, a shower head that wouldn't stay up, a sink with 'stuff' in the drainage channel and a visiting posse of ants didn't really add to the charm! Just a shame, as the rooms were lovely & this let them down. Food wise, the speciality restaurants were excellent, with a good, high quality selection and lovely staff. The buffet was a bit more mixed - similar selection each day despite advertised themes, lots of mushy casseroles & soggy veg - but good salads, a roast meat, pasta, pizza station. Bread selection was a bit poor - often hard & stale, croissants like bullets & desserts very sweet & gooey - but plentiful! Usually lots of greek yogurt, fruit, honey & baklava, which were fab! The beach bar serves gyros & burgers which were well cooked & tasty; the pancake house is amazing! Hotel grounds are stunning & well maintained. Lots of cats which hotel clearly feed and look after, which was nice! Staff cannot do enough for you - could not fault the service. So in summary - a lovely holiday & a lovely hotel - could be better in small details, but on the whole, a really solid option.
Lovely hotel in a stunning position by the sea. Had a family pool access room & this was ideal for us with two adults & two teens sharing a screened off area in a very large room. This part of the hotel is a bit quieter & you have reserved loungers &umbrella outside your room, which we really enjoyed. The bathroom in our room was at best tired, at worst, a bit grubby. Missing sealant, a shower head that wouldn't stay up, a sink with 'stuff' in the drainage channel and a visiting posse of ants didn't really add to the charm! Just a shame, as the rooms were lovely & this let them down. Food wise, the speciality restaurants were excellent, with a good, high quality selection and lovely staff. The buffet was a bit more mixed - similar selection each day despite advertised themes, lots of mushy casseroles & soggy veg - but good salads, a roast meat, pasta, pizza station. Bread selection was a bit poor - often hard & stale, croissants like bullets & desserts very sweet & gooey - but plentiful! Usually lots of greek yogurt, fruit, honey & baklava, which were fab! The beach bar serves gyros & burgers which were well cooked & tasty; the pancake house is amazing! Hotel grounds are stunning & well maintained. Lots of cats which hotel clearly feed and look after, which was nice! Staff cannot do enough for you - could not fault the service. So in summary - a lovely holiday & a lovely hotel - could be better in small details, but on the whole, a really solid option.
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Service
Servicen rostes bredt som vennlig, oppmerksom og hjelpsom på tvers av avdelinger, selv om noen gjester rapporterte om lite hjelpsomme råd fra concierge eller treg problemløsning.
Relaterte gjesteomtaler
10
oz
21. juli 2023
·
Overnattet 4 netter
great place... i didnt like the service of the concierge, it was poor and gave me stress. except that, perfect hotel.
great place... i didnt like the service of the concierge, it was poor and gave me stress. except that, perfect hotel.
10
Margaret
15. sep. 2025
·
Overnattet 7 netter
Fabulous hotel staff very helpful and friendly
Fabulous hotel staff very helpful and friendly
6
Javier Bajer
3. juli 2025
·
Overnattet 10 netter
The hotel is amazing. Location, food, views and staff. Only one thing to mention, which ruined an entire day of our week. The concierge strongly recommended a “luxury” day trip to Santorini. We woke up at 5am, to be ready to start our journey. From the bus to the port, the ferry, the bus on the other side and all the way back, we felt like cattle, with literally 1000+ fellow travellers being channelled through hour long queues in and out of transports. This was such a bad experience that made me not rate this hotel with a 5 star. No need to overpromise, particularly when you can’t do much to deliver.
The hotel is amazing. Location, food, views and staff. Only one thing to mention, which ruined an entire day of our week. The concierge strongly recommended a “luxury” day trip to Santorini. We woke up at 5am, to be ready to start our journey. From the bus to the port, the ferry, the bus on the other side and all the way back, we felt like cattle, with literally 1000+ fellow travellers being channelled through hour long queues in and out of transports. This was such a bad experience that made me not rate this hotel with a 5 star. No need to overpromise, particularly when you can’t do much to deliver.
10
Sasha
28. okt. 2025
·
Overnattet 6 netter
The staff were amazing and so friendly
The staff were amazing and so friendly
10
Kevin
15. sep. 2024
·
Overnattet 7 netter
Mitsis Laguna is a stunning resort in a beautiful location, but what really makes this place is the staff. I want to start by saying a personal thank you to Domna at the theatre bar, who was the most kind compassionate and caring member of staff at any hotel I’ve ever come across. My wife injured herself and Domna gave her very prompt and excellent care, and was so kind and reassuring. For the rest of the holiday she took so much time checking in on us and making sure we were okay she also made such a fuss of our little girl, making her holiday extra special and giving her lots of love and attention which she loved. Another shout out also goes to Marina and Olga also at the theatre bar, two lovely kind humans who gave amazing service and helped make our holiday unforgettable. They were all so friendly and we looked forward to seeing them each day. All of the staff at the hotel were amazing with our baby and made her feel so happy and welcome. The hotel and grounds are beautiful, well maintained and easily accessible with plenty of ramps for pushchairs and wheelchair users. There is a selection of pools and sun lounger availability was never a problem. They’re lovely sun loungers and very comfortable too. We were very lucky to be given an upgrade to a family bungalow with an ocean view in block 9. The bedroom was beautiful and well appointed, with a Nespresso coffee machine and the best stocked minibar we’ve had, which was replenished daily. The cleaning of the room was do
Mitsis Laguna is a stunning resort in a beautiful location, but what really makes this place is the staff. I want to start by saying a personal thank you to Domna at the theatre bar, who was the most kind compassionate and caring member of staff at any hotel I’ve ever come across. My wife injured herself and Domna gave her very prompt and excellent care, and was so kind and reassuring. For the rest of the holiday she took so much time checking in on us and making sure we were okay she also made such a fuss of our little girl, making her holiday extra special and giving her lots of love and attention which she loved. Another shout out also goes to Marina and Olga also at the theatre bar, two lovely kind humans who gave amazing service and helped make our holiday unforgettable. They were all so friendly and we looked forward to seeing them each day. All of the staff at the hotel were amazing with our baby and made her feel so happy and welcome. The hotel and grounds are beautiful, well maintained and easily accessible with plenty of ramps for pushchairs and wheelchair users. There is a selection of pools and sun lounger availability was never a problem. They’re lovely sun loungers and very comfortable too. We were very lucky to be given an upgrade to a family bungalow with an ocean view in block 9. The bedroom was beautiful and well appointed, with a Nespresso coffee machine and the best stocked minibar we’ve had, which was replenished daily. The cleaning of the room was do
10
Ivan
3. aug. 2025
·
Overnattet 6 netter
Great all inclusive hotel. The staff is amazing, good food and drink options, property well maintained and clean. The buffet restaurant has great food options, and there are a few a la carte restaurants you can also book as part of your package. There is also a crepe bar next to the main swimming pool and they serve an amazing espresso. Room fridge is daily refilled with drinks included in the package. There are bars day and night if you want an extra drink. There are activities for kids, but not many for a 11yo, but my son enjoyed playing in the swimming pool and drinking delicious virgin mojitos all day 😂. There is a small shop with beach/swimming pool essenciais with very reasonable prices. I never had issues with parking, although I stayed at the hotel most of my time. My son forgot his phone in the last day and we realised only at the airport. I contacted the guest relations and they were very helpful to communicate with another guest to bring the phone to me. Thank you!
Great all inclusive hotel. The staff is amazing, good food and drink options, property well maintained and clean. The buffet restaurant has great food options, and there are a few a la carte restaurants you can also book as part of your package. There is also a crepe bar next to the main swimming pool and they serve an amazing espresso. Room fridge is daily refilled with drinks included in the package. There are bars day and night if you want an extra drink. There are activities for kids, but not many for a 11yo, but my son enjoyed playing in the swimming pool and drinking delicious virgin mojitos all day 😂. There is a small shop with beach/swimming pool essenciais with very reasonable prices. I never had issues with parking, although I stayed at the hotel most of my time. My son forgot his phone in the last day and we realised only at the airport. I contacted the guest relations and they were very helpful to communicate with another guest to bring the phone to me. Thank you!
10
David William
19. apr. 2025
·
Overnattet 7 netter
Great stay, staff and resort were excellent
Great stay, staff and resort were excellent
10
Brian
31. juli 2025
·
Overnattet 7 netter
We thoroughly enjoyed our stay at the Mitsis Selection Laguna (family of 4 including 2 kids 10 and under). The resort was clean, well organized, plenty of food and drink options and conviently located. We really appreciated the a-la-carte restaurant dinners/lunches where food is cooked to order, served steaming hot and delicious. The resort was easily able to accomodate 3 families who traveled together(9 people) during meals with large family tables that seat up to 10 people at the buffet (a nice touch for large groups to dine together). The drinks were well prepared. Staff was extremely helpful and efficient. All around the experience was excellent and left us with an great impression of the Mitsis brand. We are very likely to consider staying at a Mitsis hotel in the future.
We thoroughly enjoyed our stay at the Mitsis Selection Laguna (family of 4 including 2 kids 10 and under). The resort was clean, well organized, plenty of food and drink options and conviently located. We really appreciated the a-la-carte restaurant dinners/lunches where food is cooked to order, served steaming hot and delicious. The resort was easily able to accomodate 3 families who traveled together(9 people) during meals with large family tables that seat up to 10 people at the buffet (a nice touch for large groups to dine together). The drinks were well prepared. Staff was extremely helpful and efficient. All around the experience was excellent and left us with an great impression of the Mitsis brand. We are very likely to consider staying at a Mitsis hotel in the future.
8
James
29. juli 2023
·
Overnattet 3 netter
They touted themselves as a 5-star, "ultra all inclusive" resort. The resort itself might be more like 4.5 star as it could use a little TLC in some areas. We checked in to find water all over our bathroom floor from an apparent leaky toilet. After 3 different calls to the front desk, an employee came in and laid a towel down in front of the toilet. That was their repair! I had asked various questions (like meal times, how to book reservations at the restaurants, etc.) and was just told to refer to their website. I couldn't even find the correct website! I had to call the front desk and have the lady walk me through each click on the website, only to learn that there were no reservations available at any of their restaurants! I didn't even know there was a gym on the premises until I happened upon it while searching for a restroom. Information at check-in was definitely lacking. Many of the employees there were not really friendly. They appeared to dislike their jobs. We have stayed at many different all inclusive resorts in several different countries, and this has to be the worst service I've ever received, despite the physical beauty of the place. I would recommend they send management and/or staff to an all-inclusive in the Caribbean to learn how to operate. I will also add that the beach is very rocky and not very swimmable. But the rooms were very spacious.
They touted themselves as a 5-star, "ultra all inclusive" resort. The resort itself might be more like 4.5 star as it could use a little TLC in some areas. We checked in to find water all over our bathroom floor from an apparent leaky toilet. After 3 different calls to the front desk, an employee came in and laid a towel down in front of the toilet. That was their repair! I had asked various questions (like meal times, how to book reservations at the restaurants, etc.) and was just told to refer to their website. I couldn't even find the correct website! I had to call the front desk and have the lady walk me through each click on the website, only to learn that there were no reservations available at any of their restaurants! I didn't even know there was a gym on the premises until I happened upon it while searching for a restroom. Information at check-in was definitely lacking. Many of the employees there were not really friendly. They appeared to dislike their jobs. We have stayed at many different all inclusive resorts in several different countries, and this has to be the worst service I've ever received, despite the physical beauty of the place. I would recommend they send management and/or staff to an all-inclusive in the Caribbean to learn how to operate. I will also add that the beach is very rocky and not very swimmable. But the rooms were very spacious.
10
Raminder Singh
26. aug. 2025
·
Overnattet 7 netter
Great hotel, food was good, property was very clean. Staff were extremely polite and helpful.
Great hotel, food was good, property was very clean. Staff were extremely polite and helpful.
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Beliggenhet
Beliggenhet ved sjøen med attraktiv utsikt og kystvandring, men det er lite innen gangavstand i umiddelbar nærhet; Hersonissos er tilgjengelig med en kort taxitur.
Relaterte gjesteomtaler
10
Jennifer
10. juli 2025
·
Overnattet 9 netter
Hersonissos is very chill. My hotel was fabulous- did not see a need to go out to clubs, etc., except for excursions, as it was all inclusive. There was nightly entertainment, 5 pools, several restaurants, and my own private beach. Very kid/family friendly as well as singles.
Hersonissos is very chill. My hotel was fabulous- did not see a need to go out to clubs, etc., except for excursions, as it was all inclusive. There was nightly entertainment, 5 pools, several restaurants, and my own private beach. Very kid/family friendly as well as singles.
10
Mahari
14. aug. 2023
·
Overnattet 7 netter
The best thing about this hotel is the service. The best i have seen. Everyone is professional and friendly. There is nothing in the area within walking distance but 10 mins taxi drive to Hesronesou lots of bars and restaurants to cater for all ages. Definitely recommend the hotel.
The best thing about this hotel is the service. The best i have seen. Everyone is professional and friendly. There is nothing in the area within walking distance but 10 mins taxi drive to Hesronesou lots of bars and restaurants to cater for all ages. Definitely recommend the hotel.
10
Simon
13. apr. 2024
·
Overnattet 7 netter
Beautiful hotel. Not much around the local area. Good walking along the coastline.
Beautiful hotel. Not much around the local area. Good walking along the coastline.
10
Mohindra
15. okt. 2025
·
Overnattet 7 netter
Lovely property and staff - not soft sand beach (pebbly) but still lovely location
Lovely property and staff - not soft sand beach (pebbly) but still lovely location
6
Stacy Young L
23. juni 2024
·
Overnattet 3 netter
I want to start off by saying that this facility was super clean and housecleaning was very nice. Concierge was not helpful, the food was not good and I could not even get a reservation two of the 3 nights and I was one person. The location is remote and even though there is a beach front it is not swimable.
I want to start off by saying that this facility was super clean and housecleaning was very nice. Concierge was not helpful, the food was not good and I could not even get a reservation two of the 3 nights and I was one person. The location is remote and even though there is a beach front it is not swimable.
10
Dennis
9. juli 2024
·
Overnattet 3 netter
Awesome place. We stayed only 3 nights, but this is really a luxurious place with extraordinary service and outstanding all inclusive. The beach is nice with rough sand but sharp stones in the narrow water. Not the best place for swimming without swimming-shoes.
Awesome place. We stayed only 3 nights, but this is really a luxurious place with extraordinary service and outstanding all inclusive. The beach is nice with rough sand but sharp stones in the narrow water. Not the best place for swimming without swimming-shoes.
10
Swabhimita
21. juli 2025
·
Overnattet 4 netter
Property is great, so many options to enjoy and amazing beachfront. Staff was very polite and helpful. we will come back here for sure.
Property is great, so many options to enjoy and amazing beachfront. Staff was very polite and helpful. we will come back here for sure.
10
Mario
17. sep. 2023
·
Overnattet 3 netter
Really enjoyed our stay. Family friendly property. The beach in front of the property was not great but you could walk to a much nicer beach. I would suggest perhaps having a train or something to transport guests to the nicer beach.
Really enjoyed our stay. Family friendly property. The beach in front of the property was not great but you could walk to a much nicer beach. I would suggest perhaps having a train or something to transport guests to the nicer beach.
10
Brian
31. juli 2025
·
Overnattet 7 netter
We thoroughly enjoyed our stay at the Mitsis Selection Laguna (family of 4 including 2 kids 10 and under). The resort was clean, well organized, plenty of food and drink options and conviently located. We really appreciated the a-la-carte restaurant dinners/lunches where food is cooked to order, served steaming hot and delicious. The resort was easily able to accomodate 3 families who traveled together(9 people) during meals with large family tables that seat up to 10 people at the buffet (a nice touch for large groups to dine together). The drinks were well prepared. Staff was extremely helpful and efficient. All around the experience was excellent and left us with an great impression of the Mitsis brand. We are very likely to consider staying at a Mitsis hotel in the future.
We thoroughly enjoyed our stay at the Mitsis Selection Laguna (family of 4 including 2 kids 10 and under). The resort was clean, well organized, plenty of food and drink options and conviently located. We really appreciated the a-la-carte restaurant dinners/lunches where food is cooked to order, served steaming hot and delicious. The resort was easily able to accomodate 3 families who traveled together(9 people) during meals with large family tables that seat up to 10 people at the buffet (a nice touch for large groups to dine together). The drinks were well prepared. Staff was extremely helpful and efficient. All around the experience was excellent and left us with an great impression of the Mitsis brand. We are very likely to consider staying at a Mitsis hotel in the future.
10
Pabitar
24. okt. 2023
·
Overnattet 6 netter
Its an amazing location beautiful views of the sea. So close to the sea and very accessible too.
Its an amazing location beautiful views of the sea. So close to the sea and very accessible too.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Stort utvalg av mat med velrenommerte à la carte-restauranter og generelt god mat; flere anmeldelser fant hovedbuffeten repetitiv og sikring av à la carte-reservasjoner vanskelig, mens spesielle kostholdsbehov (f.eks. glutenfritt) håndteres eksepsjonelt godt.
Relaterte gjesteomtaler
10
Sam
6. aug. 2025
·
Overnattet 4 netter
Best All-inclusive experience we have had. Each staff member was amazing, and the restaurants options were diverse and served delicious food. We will definitely be back
Best All-inclusive experience we have had. Each staff member was amazing, and the restaurants options were diverse and served delicious food. We will definitely be back
8
jane
28. okt. 2023
·
Overnattet 5 netter
Would not rate 5 stars but still pleasant stay. Very hard to book specific restaurants and buffet seemed repetitive
Would not rate 5 stars but still pleasant stay. Very hard to book specific restaurants and buffet seemed repetitive
8
Jana
1. nov. 2023
·
Overnattet 7 netter
I’d give 5* to kids club facilities & staff. Great entertainments, safe conditions, lovely and friendly staff. Restaurant options, menu and service were also great. Only downside is it was difficult to get a booking for certain restaurants. Cons The hotel looks a bit worn out, especially rooms, sun beds and spa area. Bare minimum was done when cleaning rooms. Repetitive meals in main restaurant, limited food choices especially for people with food allergies Overall we had a pleasant stay, although it didn’t always feel as luxury 5* holiday
I’d give 5* to kids club facilities & staff. Great entertainments, safe conditions, lovely and friendly staff. Restaurant options, menu and service were also great. Only downside is it was difficult to get a booking for certain restaurants. Cons The hotel looks a bit worn out, especially rooms, sun beds and spa area. Bare minimum was done when cleaning rooms. Repetitive meals in main restaurant, limited food choices especially for people with food allergies Overall we had a pleasant stay, although it didn’t always feel as luxury 5* holiday
8
Niv Yaakov
25. apr. 2025
·
Overnattet 3 netter
The hotel was generally nice and clean but the food wasn't good enough.
The hotel was generally nice and clean but the food wasn't good enough.
10
Parmjot
26. mai 2024
·
Overnattet 6 netter
Excellent hotel, everything from rooms to food to staff was excellent. Drinks are also excellent and not the cheap stuff you usually get with all inclusives. Having the restaurants within the hotel is very convenient and the food there is also great. Added bonus of having a desert restaurant which stays open into the night.
Excellent hotel, everything from rooms to food to staff was excellent. Drinks are also excellent and not the cheap stuff you usually get with all inclusives. Having the restaurants within the hotel is very convenient and the food there is also great. Added bonus of having a desert restaurant which stays open into the night.
10
Ivan
3. aug. 2025
·
Overnattet 6 netter
Great all inclusive hotel. The staff is amazing, good food and drink options, property well maintained and clean. The buffet restaurant has great food options, and there are a few a la carte restaurants you can also book as part of your package. There is also a crepe bar next to the main swimming pool and they serve an amazing espresso. Room fridge is daily refilled with drinks included in the package. There are bars day and night if you want an extra drink. There are activities for kids, but not many for a 11yo, but my son enjoyed playing in the swimming pool and drinking delicious virgin mojitos all day 😂. There is a small shop with beach/swimming pool essenciais with very reasonable prices. I never had issues with parking, although I stayed at the hotel most of my time. My son forgot his phone in the last day and we realised only at the airport. I contacted the guest relations and they were very helpful to communicate with another guest to bring the phone to me. Thank you!
Great all inclusive hotel. The staff is amazing, good food and drink options, property well maintained and clean. The buffet restaurant has great food options, and there are a few a la carte restaurants you can also book as part of your package. There is also a crepe bar next to the main swimming pool and they serve an amazing espresso. Room fridge is daily refilled with drinks included in the package. There are bars day and night if you want an extra drink. There are activities for kids, but not many for a 11yo, but my son enjoyed playing in the swimming pool and drinking delicious virgin mojitos all day 😂. There is a small shop with beach/swimming pool essenciais with very reasonable prices. I never had issues with parking, although I stayed at the hotel most of my time. My son forgot his phone in the last day and we realised only at the airport. I contacted the guest relations and they were very helpful to communicate with another guest to bring the phone to me. Thank you!
10
Michael
7. juli 2025
·
Overnattet 7 netter
An Unforgettable 5-Star Experience! Our stay at Mitsis Selection Laguna was nothing short of incredible and absolutely perfect. From the moment we arrived until our departure, we felt completely at ease, and the service was truly outstanding. Having visited numerous 5-star hotels in Greece over the past few years, we can confidently say that we've never encountered such a fantastic overall package. One of the most remarkable aspects was the gluten-free dining experience, which wasn't just accommodated but was an absolute delight! The presence of a dedicated nutritionist, available and contactable throughout the day, was a game-changer. We've never encountered such consistently motivated staff; every single person seemed genuinely committed to making our stay as wonderful as possible. They ensured that everything was gluten-free, and if something wasn't, they made it happen. A special shout-out to our housekeeper, Maria, who flawlessly cleaned our room daily and always left thoughtful little touches. The magnificent pool service also deserves high praise; it significantly enhanced the luxurious feel of our stay. The à la carte restaurants were of an exceptionally high standard, beautifully presented, and tasted superb. While the beach is quite stony, there are still accessible paths for those who don't mind. We will definitely be back! Thank you, Mitsis Selection Laguna, for an amazing week-long holiday.
An Unforgettable 5-Star Experience! Our stay at Mitsis Selection Laguna was nothing short of incredible and absolutely perfect. From the moment we arrived until our departure, we felt completely at ease, and the service was truly outstanding. Having visited numerous 5-star hotels in Greece over the past few years, we can confidently say that we've never encountered such a fantastic overall package. One of the most remarkable aspects was the gluten-free dining experience, which wasn't just accommodated but was an absolute delight! The presence of a dedicated nutritionist, available and contactable throughout the day, was a game-changer. We've never encountered such consistently motivated staff; every single person seemed genuinely committed to making our stay as wonderful as possible. They ensured that everything was gluten-free, and if something wasn't, they made it happen. A special shout-out to our housekeeper, Maria, who flawlessly cleaned our room daily and always left thoughtful little touches. The magnificent pool service also deserves high praise; it significantly enhanced the luxurious feel of our stay. The à la carte restaurants were of an exceptionally high standard, beautifully presented, and tasted superb. While the beach is quite stony, there are still accessible paths for those who don't mind. We will definitely be back! Thank you, Mitsis Selection Laguna, for an amazing week-long holiday.
10
Matthew
27. sep. 2024
·
Overnattet 6 netter
We loved our stay at the Mitsis Laguna. The facilities are great and the food and drink options are fantastic. The staff were all really friendly and helpful. There was only one negative point which is that the hotel let people book the a la carte restaurants before they arrive (if you book direct), meaning that when we arrived, all of the restaurants were fully booked for dinner for our entire stay! I don't think this should be allowed as the hotel is making a poor first impression for guests as you feel like you can't enjoy the restaurants on site.
We loved our stay at the Mitsis Laguna. The facilities are great and the food and drink options are fantastic. The staff were all really friendly and helpful. There was only one negative point which is that the hotel let people book the a la carte restaurants before they arrive (if you book direct), meaning that when we arrived, all of the restaurants were fully booked for dinner for our entire stay! I don't think this should be allowed as the hotel is making a poor first impression for guests as you feel like you can't enjoy the restaurants on site.
10
Hayley
24. juni 2025
·
Overnattet 6 netter
Absolutely amazing stay. Every member of staff were so incredibly friendly, the food and drink offering was extensive and food was excellent. The pool areas offered options for everyone, evening entertainment was brilliant and a pool party with a DJ was a big highlight. A la Carte restaurants were excellent and overall, a perfect holiday that I would love to do again
Absolutely amazing stay. Every member of staff were so incredibly friendly, the food and drink offering was extensive and food was excellent. The pool areas offered options for everyone, evening entertainment was brilliant and a pool party with a DJ was a big highlight. A la Carte restaurants were excellent and overall, a perfect holiday that I would love to do again
8
Annette
8. juli 2025
·
Overnattet 7 netter
Lovely hotel in a stunning position by the sea. Had a family pool access room & this was ideal for us with two adults & two teens sharing a screened off area in a very large room. This part of the hotel is a bit quieter & you have reserved loungers &umbrella outside your room, which we really enjoyed. The bathroom in our room was at best tired, at worst, a bit grubby. Missing sealant, a shower head that wouldn't stay up, a sink with 'stuff' in the drainage channel and a visiting posse of ants didn't really add to the charm! Just a shame, as the rooms were lovely & this let them down. Food wise, the speciality restaurants were excellent, with a good, high quality selection and lovely staff. The buffet was a bit more mixed - similar selection each day despite advertised themes, lots of mushy casseroles & soggy veg - but good salads, a roast meat, pasta, pizza station. Bread selection was a bit poor - often hard & stale, croissants like bullets & desserts very sweet & gooey - but plentiful! Usually lots of greek yogurt, fruit, honey & baklava, which were fab! The beach bar serves gyros & burgers which were well cooked & tasty; the pancake house is amazing! Hotel grounds are stunning & well maintained. Lots of cats which hotel clearly feed and look after, which was nice! Staff cannot do enough for you - could not fault the service. So in summary - a lovely holiday & a lovely hotel - could be better in small details, but on the whole, a really solid option.
Lovely hotel in a stunning position by the sea. Had a family pool access room & this was ideal for us with two adults & two teens sharing a screened off area in a very large room. This part of the hotel is a bit quieter & you have reserved loungers &umbrella outside your room, which we really enjoyed. The bathroom in our room was at best tired, at worst, a bit grubby. Missing sealant, a shower head that wouldn't stay up, a sink with 'stuff' in the drainage channel and a visiting posse of ants didn't really add to the charm! Just a shame, as the rooms were lovely & this let them down. Food wise, the speciality restaurants were excellent, with a good, high quality selection and lovely staff. The buffet was a bit more mixed - similar selection each day despite advertised themes, lots of mushy casseroles & soggy veg - but good salads, a roast meat, pasta, pizza station. Bread selection was a bit poor - often hard & stale, croissants like bullets & desserts very sweet & gooey - but plentiful! Usually lots of greek yogurt, fruit, honey & baklava, which were fab! The beach bar serves gyros & burgers which were well cooked & tasty; the pancake house is amazing! Hotel grounds are stunning & well maintained. Lots of cats which hotel clearly feed and look after, which was nice! Staff cannot do enough for you - could not fault the service. So in summary - a lovely holiday & a lovely hotel - could be better in small details, but on the whole, a really solid option.
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KI-generert oppsummering basert på nylige gjesteomtaler
10
Volha
2. okt. 2026
·
Overnattet 6 netter
Se volete un 5 stelle ad un prezzo ragionevole, con il personale fantastico dovete prenotare qui. Non é la prima volta che soggiorniamo in questo hotel e ci lascia sempre un bel ricordo. Si mangia bene, la cucina non é italina, ma cmq nella vasta scelta si trova sempre qualcosa per ogni gusto. La grigliata di agnello di domenica é TOP. I barman sono fantastici, molto attenti e preparati. Tutto il personale smolto amichevole e i sorrisi rendono la vacanza più bella.
Se volete un 5 stelle ad un prezzo ragionevole, con il personale fantastico dovete prenotare qui. Non é la prima volta che soggiorniamo in questo hotel e ci lascia sempre un bel ricordo. Si mangia bene, la cucina non é italina, ma cmq nella vasta scelta si trova sempre qualcosa per ogni gusto. La grigliata di agnello di domenica é TOP. I barman sono fantastici, molto attenti e preparati. Tutto il personale smolto amichevole e i sorrisi rendono la vacanza più bella.
10
Stefan
30. juli 2026
·
Overnattet 3 netter
Sehr positiv überrascht. Tolle, saubere, gepflegte Anlage; sehr guter Service: tolles Essen, besonders in den A la Carts; tolle Cocktails mit Markenalkoholika. 100% Weiterempfehlung
Sehr positiv überrascht. Tolle, saubere, gepflegte Anlage; sehr guter Service: tolles Essen, besonders in den A la Carts; tolle Cocktails mit Markenalkoholika. 100% Weiterempfehlung
10
Yavuz Selim
27. juli 2026
·
Overnattet 7 netter
Good all-inclusive Hotel for couples or families
Good all-inclusive Hotel for couples or families
6
Jeremy
27. juli 2026
·
Overnattet 7 netter
Overall very good experience! Food, staff, and resort are very nice! We were quite disappointed with the cleanliness especially with regards to the room. I dont think they cleaned our room once throughout the whole week. They made the bed (pulled the bed sheet very quickly), changed the towels, but other than that they didn’t clean anything in the room. Mitigated experience.
Overall very good experience! Food, staff, and resort are very nice! We were quite disappointed with the cleanliness especially with regards to the room. I dont think they cleaned our room once throughout the whole week. They made the bed (pulled the bed sheet very quickly), changed the towels, but other than that they didn’t clean anything in the room. Mitigated experience.
6
Anthony
27. juli 2026
·
Overnattet 6 netter
We traveled as a family with "children" ages 17-23. We were forced to a family resort due to our 17 year old. For anyone in this same boat, select another hotel. Yound children are everywhere. Aside from one space on the beach, you cannot get away from them. Even the evening entertainment is geared to the younger audience. Suggestion: the hotel could split entertainment and activities for the older and younger audiences. All of my kids were bored to death after dinner every night. Rooms: AC ok, drinks in refrigerator were mostly soft drinks, no diet, and wine. Refilled daily. Housekeeping is lacking. Hair on floor, tub never wiped out (sand shows up on bottom), shampoo/cond/body wash are attached to wall, never refilled and full of water. BRING YOUR OWN! Also, bring a washcloth! We packed black cheap washcloths thanks to anothers advise--they were right! Sheets were only folded up, never tucked in. Our room had a jacuzzi that was impossible to use due to chemicals. Had to call multiple times and they finally fixed it after 4 days. Couldn't breathe, smelled like straight bleach (water stays in) or some kind of strong cleaner. Restaurants: Main dining lacking in flavor and variety, temp issues. Service was fine. No bar options from main dining except for a mimosa in the AM. Breakfast was the same every day. A la carte is good. Service slow. Book before you go or you will not get in. Bars: very limited. Expecting more options w/ with all inclusive.
We traveled as a family with "children" ages 17-23. We were forced to a family resort due to our 17 year old. For anyone in this same boat, select another hotel. Yound children are everywhere. Aside from one space on the beach, you cannot get away from them. Even the evening entertainment is geared to the younger audience. Suggestion: the hotel could split entertainment and activities for the older and younger audiences. All of my kids were bored to death after dinner every night. Rooms: AC ok, drinks in refrigerator were mostly soft drinks, no diet, and wine. Refilled daily. Housekeeping is lacking. Hair on floor, tub never wiped out (sand shows up on bottom), shampoo/cond/body wash are attached to wall, never refilled and full of water. BRING YOUR OWN! Also, bring a washcloth! We packed black cheap washcloths thanks to anothers advise--they were right! Sheets were only folded up, never tucked in. Our room had a jacuzzi that was impossible to use due to chemicals. Had to call multiple times and they finally fixed it after 4 days. Couldn't breathe, smelled like straight bleach (water stays in) or some kind of strong cleaner. Restaurants: Main dining lacking in flavor and variety, temp issues. Service was fine. No bar options from main dining except for a mimosa in the AM. Breakfast was the same every day. A la carte is good. Service slow. Book before you go or you will not get in. Bars: very limited. Expecting more options w/ with all inclusive.
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
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En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
Innsjekkingen må foretas av en person som er minst 18 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar debetkort og kontanter
- Overnattingsstedet har følgende sikkerhetstiltak: karbonmonoksidalarm, brannslukningsapparat, røykvarsler, sikkerhetssystem og førstehjelpsskrin
- Dette overnattingsstedet har utendørsområder, som balkonger, verandaer og terrasser, som kanskje ikke passer for barn. Hvis du har bekymringer, anbefaler vi at du kontakter overnattingsstedet før ankomst for å bekrefte at de har et tilgjengelig rom som passer for deg
- Som følge av nasjonale reguleringer, kan man ikke betale mer enn 500 EUR i kontanter på dette overnattingsstedet. Kontakt overnattingsstedet via kontaktopplysningene i bestillingbekreftelsen for mer informasjon.
- Det sesongbaserte bassenget er åpent fra 26. mars til 07. november.
- Svømmebassenget er tilgjengelig mellom kl. 08.00 og kl. 19.00.
- Kontaktfri innsjekking og kontaktfri utsjekking er tilgjengelig.
Forretningsdetaljer
Eiendomsregistreringsnummer 1023136
Populære fasiliteter
Parkering
Restaurant
Svømmebasseng
Forretningssenter
Romservice
Renseri
Aktiviteter
Svømmebasseng
Tennisbane
Privat strand
Hage
Golfbane (i nærheten)
Strand
Dykking
Windsurfing
Sykling
Biljard
Fiske
Minigolf
Ridning
Lekeplass
Kanopadling
Fotturer
Barnebasseng
Utendørs svømmebasseng
Utendørs oppvarmet svømmebasseng
Levende musikk
Bicycle Tour Information
Evening Entertainment
Utemøbler
Pool (Seasonal Outdoor)
Bordtennis
Terrasse
Fitness Center (nearby)
Water Park
Parkering
Parkering
Gratis parkering
Parking (Limited)
Parking Onsite
Internett
Gratis wi-fi
Generelt
Romservice
Restaurant
Rom for ikke-røykere
Badestamp/Jacuzzi
Damprom
Massasje
Spa- og velværesenter
Barberer -og skjønnhetssalong
Kroppsbehandlinger
Ansiktsbehandlinger
Barneklubb
Bar ved bassenget
Matpakker
Frokost servert på rommet
Familierom
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Tjenester
Forretningssenter
Renseri
Barnepass
Rengjøring
Bankettfasiliteter
Valutaveksling
Bankboks
Minibank
Sykkelutleie
Bagasjeoppbevaring
Separat røykeområde
Selvbetjent vaskeri
24-Hour Front Desk
Concierge Services