Name: Shutters Hotel
Address: 3650 East Idaho Street, Elko, Nevada, USA, Elko, Nevada, US
Price range: 144 $–172 $ per night
Rating: 8.55

Was Gäste sagen

In Bewertungen wird das Shutters Hotel für saubere, komfortable Zimmer, eine stilvolle Lobby und freundliches Personal gelobt, was es zu einem günstigen und praktischen Zwischenstopp in der Nähe der I‑80 für Reisende und Familien macht. Viele Gäste kommen gerne wieder oder empfehlen es weiter.

Zu den häufig genannten Nachteilen gehören eine wechselnde Qualität und begrenzte Auswahl beim Frühstück, gelegentliche Schließungen des Restaurants sowie Wartungs- oder Schließungen des Pools oder Whirlpools. Gäste erwähnen auch dünne Wände oder laute Klimaanlagen, sehr weiche oder klumpige Matratzen sowie kleinere Mängel, wie z. B. schwache Duschköpfe oder veraltete Armaturen. Insgesamt erwartet man einen praktischen Aufenthalt mit freundlichem Service, sollte aber mit Schwankungen beim Essen und bei bestimmten Annehmlichkeiten rechnen.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Es gibt einen Innenpool und einen Whirlpool sowie ein Burger-Restaurant/eine Bar im Hotel, aber in mehreren Bewertungen werden Schließungen, Wartungsarbeiten oder Sauberkeitsprobleme und begrenzte Öffnungszeiten erwähnt. Das Parken ist einfach, auch für Anhänger; der kleine Fitnessraum erfüllt die grundlegenden Bedürfnisse.

Reinigung

Viele Bewertungen beschreiben sehr saubere Zimmer und Gemeinschaftsbereiche, aber es gibt immer wieder Berichte über übersehene Details wie Haare im Bad oder auf der Bettwäsche, abgenutzte Handtücher und verfärbte Gegenstände sowie gelegentlich schmutzige oder ungepflegte Pool- oder Außenbereiche. Die Häufigkeit der Reinigung kann begrenzt sein, es sei denn, sie wird angefordert.

Zimmer

Die Zimmer sind im Allgemeinen geräumig, komfortabel und modern eingerichtet und verfügen über bequeme Betten sowie Annehmlichkeiten wie Mini-Kühlschränke, Mikrowellen und in einigen Fällen Keurig-Kaffeemaschinen. Zu den häufigsten Beschwerden gehören sehr weiche oder klumpige Matratzen, dünne Wände oder laute Klimaanlagen sowie gelegentliche Wartungsprobleme mit Duschköpfen, Türen oder Aussichten.

Dienstleistung

Das Personal wird durchweg als freundlich, zuvorkommend und effizient beschrieben, und mehrere Probleme wurden schnell behoben. Einige Gäste berichteten von langsamem oder nicht besetztem Empfangsservice und unhöflichem Frühstückspersonal.

Ähnliche Gästebewertungen

2

Gay

2. Sept. 2024

·

Aufenthalt am 4 Nächte

It is really sad that I read reviews before booking and was totally mislead on this hotel. From the minute we walked in at 3:00pm check-in time to a message on front desk stating we will return in 5 to 10 minutes not giving a time that they left it went downhill. Called down and asked for extra pillows since the pillows were so thin and they asked when we needed them because they were really busy and we said within 20 minutes so we could go to bed and they never brought them. Next evening we return to our room at 8:00 pm and room is not made up. Husband went down to front desk and was told due to Covid they don’t make up the room if you are staying more than one day (made no sense) and that we were told at check-in (which we were not) and there was a sign in our room telling us (which there was not) and if we didn’t like it go stay somewhere else (easy to say sense they had already charged our card for a 4 night stay). Found a door hanger in room with room needs request to be put at by 10:00pm. Requested 4 towels and trash bags and put outside on door at 8:00pm. Game back to room following night and nothing was brought to our and door hanger still on door. Went to front desk and said your customer service stinks and was told “ok”. No concern for the customer by any employees we encounter at this hotel at all. We had another stay booked here for next month and canceled and will never return or recommend this hotel to anyone.

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8

mickey

3. Aug. 2025

·

Aufenthalt am 1 Nacht

Staff was excellent. Arrived late and they called to check and make sure we were still coming. When we arrived they were polite, helpful and fast.

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8

Tyler

11. Mai 2025

·

Aufenthalt am 1 Nacht

The dining room was closed for the evening due to lack of staff, I sympathize with the hotel because this is a problem everywhere. When we arrived, we waited for 10 minutes for someone to walk up to check us in. We tried calling and everything and no one was at the front desk. Probably same staffing issue. The AC in our room was broken, and it kept trying to work correctly and was incredibly loud. Simultaneously, we were unfortunately staying at the same time as a girls softball team so there was running, screaming, doors slamming all night. I can’t fault the staff for this one, more of bad parents instead. Overall, the hotel, accommodations, and cleanliness were great and it’s a beautiful location. A few frustrating things both in and out of the hotels control would not keep me from staying here again. The location is beautiful.

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10

Kurt

28. Dez. 2025

·

Aufenthalt am 3 Nächte

Clean, updated, great atmosphere, friendly staff.

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10

Anne

2. Sept. 2025

·

Aufenthalt am 1 Nacht

My sister was there only one night. Room was clean and comfortable. The staff couldn't have been nicer! Nicole, at the front desk, was very personable and efficient making check-in a great experience. Kirby, the manager, goes above and beyond to make sure his guests are taken care of. He served as our waiter in the restaurant. There were nine of us! He didn't miss a beat! Kirby, also, made sure that he was back in the early morning to drive my sister to the airport. She had such a great experience that they will be staying there when she comes in late October with her husband.

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8

Kelly

22. Sept. 2025

·

Aufenthalt am 1 Nacht

Clean and comfortable. Fast and friendly check-in. My only gripe was the noisy air conditioning unit woke me up every time it kicked on during the night. That being said, I’d stay here again.

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10

Myrranda

29. Juni 2025

·

Aufenthalt am 1 Nacht

Clean and nice property. Had a small issue with the A/C and they had it fixed in less than 30 minutes.

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8

Monica

22. Juli 2025

·

Aufenthalt am 1 Nacht

The property is cute! The front desk was awesome. Our AC unit was not working properly and was fixed within an hour. My only complaint is the lady running the restaurant inside the hotel. We were hoping to eat there and it was busy so we asked about how to get a table and she bluntly said "I'm not seating anybody for at least 20 minutes". I understand you're busy but there's no need to be short/rude in your reply. I would have gladly waited the 20 minutes if it weren't for her, instead we ran out and picked up dinner.

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10

Cheryl

25. Juni 2025

·

Aufenthalt am 1 Nacht

Staff was very friendly and helpful. The breakfast the next morning was delicious. We had dinner in their on site restaurant after a long day on the road, it was nice and relaxing. Would definitely stay here again.

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8

Cheryl S

31. März 2024

·

Aufenthalt am 4 Nächte

Check in took awhile and it said my card was declined so we used my bf card which also was declined. We then both logged into our banks to see that it did take the money out of both our banks and it was their system messing up. It was nice they allowed us to check in early though. I was using the stairs and was not able to get out because the latch wasn’t working and thankfully a guy was trying to get in at the same time, he ended up body slamming the door to get it opened. I went to the front desk and comp about it being a fire hazard and it was immediately fixed. The front desk staff along with the staff in the kitchen were amazing!! I however had a problem with house keeping. My bf and I went to leave for a few hours and housekeeping was literally in front of our door. I asked the house keeper nicely for towels to have our trash taken out and toilet paper. I thought this was reasonable since we did stay several nights and needed our stuff taken care of. She assured me she would get it done right away. However once we returned and found we had no fresh towels the dirty ones were still in a pile and the trash was still full I went down once again to talk to the front desk and they had it taken care of right away. With all that said our stay was still nice. There was a pool my daughter enjoy, breakfast simple but yummy, the restaurant was good and the rooms were cleaned when arriving. We will stay there again on one of our trips.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Praktisch gelegen an der I-80, in der Regel ruhig und sicher mit einfachem Zugang zu Restaurants und Einkaufsmöglichkeiten, und einige Zimmer bieten eine schöne Aussicht. Einige Gäste stellten fest, dass die Wegbeschreibung verwirrend ist oder dass es ein Stück von den Casinos entfernt liegt.

Gastronomie

Das Frühstück ist inbegriffen und reicht von servierten Eiern und Speck bis hin zu Frühstücksburritos, aber viele fanden es begrenzt, lauwarm oder schlecht bestückt; die Kaffeequalität variiert. Das Burger-Restaurant vor Ort erhält Lob für das Abendessen, wenn es geöffnet ist, obwohl die Öffnungszeiten und die Personalbesetzung nicht immer gewährleistet sind.

Monat	Durchschnittspreis
Januar	134 $
Februar	123 $
März	113 $
April	123 $
Mai	114 $
Juni	156 $
Juli	143 $
August	139 $
September	135 $
Oktober	116 $
November	90 $
Dezember	95 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $171	17 $170	18 $162	19 $151
20 $169	21 $171	22 $168	23 $170	24 $172	25 $162	26 $150
27 $171	28 $170	29 $172	30 $172

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $149	2 $148	3 $148
4 $149	5 $149	6 $149	7 $148	8 $149	9 $149	10 $152
11 $144	12 $149	13 $149	14 $148	15 $149	16 $151	17 $152
18 $152	19 $151	20 $152	21 $151	22 $150	23 $151	24 $151
25 $151	26 $151	27 $156	28 $151	29 $151	30 $152	31 $151

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Zimmer, 1 King-Bett und Schlafsofa, Nichtraucher

Standardzimmer, 2 Queen-Betten, Nichtraucher

Standardzimmer, 1 King-Bett, barrierefrei, Nichtraucher

Standardzimmer, barrierefrei, Nichtraucher

Standardzimmer, 1 King-Bett, Nichtraucher

Standardzimmer, 1 King-Bett, barrierefrei, Nichtraucher (TUB)

Zimmer, 1 King-Bett, Nichtraucher

Superior-Zimmer, 2 Queen-Betten, Nichtraucher

Gästebewertungen

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