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Tru By Hilton Rockwall Dallas, TX

117 USD

a notte

Media per ottobre

Tru By Hilton Rockwall Dallas, TX - Image 1

Tru By Hilton Rockwall Dallas, TX - Camera

Tru By Hilton Rockwall Dallas, TX - Camera

Tru By Hilton Rockwall Dallas, TX - Reception

Tru By Hilton Rockwall Dallas, TX - Piscina

Prezzi per Tru By Hilton Rockwall Dallas, TX

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117 USD

a notte

Media per ottobre

Prezzi medi mensili

Presso Tru By Hilton Rockwall Dallas, TX, il prezzo per notte è in media di 88 USD nel mese più economico (gennaio) e di 136 USD nel mese più caro (giugno), in base agli ultimi 12 mesi.

Prezzo medio per notte presso Tru By Hilton Rockwall Dallas, TX per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	88 USD
febbraio	105 USD
marzo	107 USD
aprile	119 USD
maggio	113 USD
giugno	136 USD
luglio	118 USD
agosto	96 USD
settembre	101 USD
ottobre	117 USD
novembre	104 USD
dicembre	91 USD

Prezzo più alto: giugno (circa 136 USD)

Prezzo più basso: gennaio (circa 88 USD)

Informazioni su questa struttura

Approfitta dei servizi ricreativi disponibili, che includono una piscina all'aperto e una palestra aperta giorno e notte. In questo hotel potrai inoltre contare su il Wi-Fi gratuito, un'area barbecue e una sala ricevimenti.

Ascensore
Business center
Cassetta di sicurezza
Pesca
Equitazione
Servizi fitness

Posizione

2600 Summer Lee Drive, Texas, Stati Uniti d'America

Lago Ray Hubbard (0.1 miglia)

The Harbor Rockwall Mall (0.5 miglia)

Cinemark Rockwall 14 (0.6 miglia)

Texas Health Presbyterian Hospital Rockwall (0.9 miglia)

NYX Flyboard (1.2 miglia)

Buffalo Creek Golf Club (2.4 miglia)

Altre informazioni sulla posizione

Opzioni camera

5

Camera, 1 letto king

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

231 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

5

Camera, 1 letto king, accesso in sedia a rotelle

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

231 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

5

Camera, 2 letti queen, accesso in sedia a rotelle

Dettagli della camera

2 Letti Matrimoniali

Posti letto: 4

231 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

6

Camera, 2 letti queen, notifica campanello/telefono (Hearing)

Dettagli della camera

2 Letti Matrimoniali

Posti letto: 4

231 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

5

Camera, 1 letto king, notifica campanello/telefono (Hearing)

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

231 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

6

Camera, 2 letti queen

Dettagli della camera

2 Letti Matrimoniali

Posti letto: 4

231 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

5

Camera, 1 letto king, accessibile ai disabili (Mobility & Hearing, Roll-In Shower)

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

231 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

Recensioni degli ospiti su Tru By Hilton Rockwall Dallas, TX

8.9

Ottimo

Sulla base di 683 recensioni verificate

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Analizzando le recensioni più recenti, il Tru By Hilton Rockwall Dallas, TX riceve elogi per il personale cordiale, gli ambienti puliti e la posizione comoda vicino all'Harbor. Molti ospiti apprezzano la colazione gratuita e i giochi informali nella hall, come un tavolo da biliardo.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Cosa pensano gli ospiti

Analizzando le recensioni più recenti, il Tru By Hilton Rockwall Dallas, TX riceve elogi per il personale cordiale, gli ambienti puliti e la posizione comoda vicino all'Harbor. Molti ospiti apprezzano la colazione gratuita e i giochi informali nella hall, come un tavolo da biliardo.

I principali aspetti negativi includono un condizionatore rumoroso o difficile da regolare e camere piccole e semplici, prive di macchina da caffè, microonde o armadio. Diverse recensioni menzionano odori nella hall e occasionali lacune nelle pulizie, oltre a problemi sporadici come overbooking, dimensioni o pulizia della piscina e parcheggio limitato o distante. Nel complesso, aspettatevi un soggiorno semplice e moderno in una posizione comoda.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

La hall offre spazi sociali con giochi e un tavolo da biliardo; alcuni menzionano una piccola piscina che può essere affollata o non ben tenuta. Il parcheggio è descritto come limitato o lontano dall'ingresso da diversi ospiti.

Recensioni degli ospiti correlate

10

Shannon

30 nov 2025

·

Soggiorno di 1 notte

Great location, vibrant decor and comfort. Parking was a bit tight but suitable. The hotel was very busy, with many people utilizing the common areas, but it is well-suited for visitors, with a pool table and lots of social areas. My request for adjoining rooms was fulfilled, making a family birthday event more functional. Breakfast was great, staff was very friendly, and the location is fabulous, with many experiences, shopping and dining nearby.

Great location, vibrant decor and comfort. Parking was a bit tight but suitable. The hotel was very busy, with many people utilizing the common areas, but it is well-suited for visitors, with a pool table and lots of social areas. My request for adjoining rooms was fulfilled, making a family birthday event more functional. Breakfast was great, staff was very friendly, and the location is fabulous, with many experiences, shopping and dining nearby.

4

Nicholas

8 lug 2024

·

Soggiorno di 1 notte

The room was really nice. The staff was beyond friendly. The pool though was pretty nasty looking. The water looked kind of green so that was a big turn away.

The room was really nice. The staff was beyond friendly. The pool though was pretty nasty looking. The water looked kind of green so that was a big turn away.

10

Brian

14 mag 2024

·

Soggiorno di 1 notte

Great lounge are with a pool table

Great lounge are with a pool table

8

Lyubov

31 mar 2025

·

Soggiorno di 1 notte

Third time for us to stay here. Always a great experience. Friendly staff, nice workout room, good breakfast choices.

Third time for us to stay here. Always a great experience. Friendly staff, nice workout room, good breakfast choices.

10

Jeffrey

16 apr 2024

·

Soggiorno di 4 notti

A very nice property with ample parking. The pool area was very nice with lots of couches. The lobby has very comfortable seating, a large TV, and a pool table. It was all very welcoming. There was a bit of a snafu checking in. Staff took several minutes to come to the desk and there was no sign indicating when they'd be back. Then, they tried to charge me the full price for the room even though I'd already paid when I made the booking. The person working the desk couldn't figure it out so just gave me a key and let me go on my way. The next day I checked at the desk and this person had no problem verifying everything was in order. That aside, I did enjoy my stay very much.

A very nice property with ample parking. The pool area was very nice with lots of couches. The lobby has very comfortable seating, a large TV, and a pool table. It was all very welcoming. There was a bit of a snafu checking in. Staff took several minutes to come to the desk and there was no sign indicating when they'd be back. Then, they tried to charge me the full price for the room even though I'd already paid when I made the booking. The person working the desk couldn't figure it out so just gave me a key and let me go on my way. The next day I checked at the desk and this person had no problem verifying everything was in order. That aside, I did enjoy my stay very much.

10

Marites

27 apr 2025

·

Soggiorno di 2 notti

I love it except heated pool and fire place not working that time and no microwave to heat food inside room and no closet . Somewhat seems cool to be close to lake Hubbard.

I love it except heated pool and fire place not working that time and no microwave to heat food inside room and no closet . Somewhat seems cool to be close to lake Hubbard.

6

Sally

23 giu 2025

·

Soggiorno di 1 notte

The rooms are clean, but small. The biggest complaint is that the pool is really...Really...Did I say really?.....Small. The photo online is absolutely misleading. So many people were complaining at the pool that they "thought the pool was bigger from the online photos". My best eyeball estimate is that the pool at this location is about 20ftx12ft in size at best. The weekend we stayed there happened to be several local cheer and baseball tournaments, so the hotel was super crowded....There were so many kids (including our own), that there was literally no space (and I do mean no space) in the pool for anyone. One of the reasons why we booked this hotel was because the pool looked nice... My kiddos were super disappointed....

The rooms are clean, but small. The biggest complaint is that the pool is really...Really...Did I say really?.....Small. The photo online is absolutely misleading. So many people were complaining at the pool that they "thought the pool was bigger from the online photos". My best eyeball estimate is that the pool at this location is about 20ftx12ft in size at best. The weekend we stayed there happened to be several local cheer and baseball tournaments, so the hotel was super crowded....There were so many kids (including our own), that there was literally no space (and I do mean no space) in the pool for anyone. One of the reasons why we booked this hotel was because the pool looked nice... My kiddos were super disappointed....

10

Carey

13 feb 2024

·

Soggiorno di 2 notti

We really enjoyed using the cornhole & other games in the lobby. It was quite chilly & rainy while we visited and the lobby became a great family hangout! Also, your front desk staff & breakfast staff were fabulous!

We really enjoyed using the cornhole & other games in the lobby. It was quite chilly & rainy while we visited and the lobby became a great family hangout! Also, your front desk staff & breakfast staff were fabulous!

10

Josue

25 ago 2023

·

Soggiorno di 2 notti

cleanliness was optimal; breakfast was excellent. The parking situation was HORRIBLE; no parking available close to front entrance because they're all for "preffered members".. everyone else had to go park in the boonies. Not thought out very well.

cleanliness was optimal; breakfast was excellent. The parking situation was HORRIBLE; no parking available close to front entrance because they're all for "preffered members".. everyone else had to go park in the boonies. Not thought out very well.

10

Talia

19 lug 2023

·

Soggiorno di 2 notti

Loved this hotel .. just need to keep Pool clean

Loved this hotel .. just need to keep Pool clean

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Pulizia

Molti ospiti descrivono le camere e le aree comuni come molto pulite. Tuttavia, segnalazioni ricorrenti menzionano odori nella hall (fognatura/cane) e occasionali mancanze nelle pulizie o nella manutenzione.

Recensioni degli ospiti correlate

4

Crystal

30 giu 2025

·

Soggiorno di 4 notti

Sheets on blood stains couldn’t get towels after being there a few days was told they were short our room also wasn’t cleaned up during our 4 day stay hair in the bathroom upon arrival

Sheets on blood stains couldn’t get towels after being there a few days was told they were short our room also wasn’t cleaned up during our 4 day stay hair in the bathroom upon arrival

10

Jesse

12 dic 2024

·

Soggiorno di 1 notte

Excellent hotel! Incredibly clean, nice staff, good breakfast in the morning and conveniently located.

Excellent hotel! Incredibly clean, nice staff, good breakfast in the morning and conveniently located.

8

Betty

6 mar 2024

·

Soggiorno di 1 notte

Easy to find hotel. Very friendly staff checking in and out. Neat lobby with lots of options for snacks, seating and they even had a pool table! We had a nice size room with two comfortable bed. Large bathroom. And we were thrilled to find excellent water pressure in the shower. But the floor was so horrible filthy we couldn’t walk across it barefoot. The shower had long hair left along with other filth on the shower wall. I really liked the hotel but when I think about how dirty the floor and shower were it makes me wonder if housekeeping was being lazy, did they even change the sheets! Yikes!!

Easy to find hotel. Very friendly staff checking in and out. Neat lobby with lots of options for snacks, seating and they even had a pool table! We had a nice size room with two comfortable bed. Large bathroom. And we were thrilled to find excellent water pressure in the shower. But the floor was so horrible filthy we couldn’t walk across it barefoot. The shower had long hair left along with other filth on the shower wall. I really liked the hotel but when I think about how dirty the floor and shower were it makes me wonder if housekeeping was being lazy, did they even change the sheets! Yikes!!

6

Ralph

21 nov 2023

·

Soggiorno di 2 notti

Fairly new hotel but not well maintained. The hallways were dirty. Room had some obvious issues. Windows in the room do not open and a loud fan was always running even with air condition / heater off.

Fairly new hotel but not well maintained. The hallways were dirty. Room had some obvious issues. Windows in the room do not open and a loud fan was always running even with air condition / heater off.

8

Amanda

27 lug 2025

·

Soggiorno di 3 notti

The staff was very friendly. The facilities are nice and we enjoyed the pool area. Our room was nice but very small. There was no closet (just a rack over the mini fridge for hangers). Our only real complaint is that the lobby area smells like dog pee. There were pets everywhere (even staff had a dog behind the front desk).

The staff was very friendly. The facilities are nice and we enjoyed the pool area. Our room was nice but very small. There was no closet (just a rack over the mini fridge for hangers). Our only real complaint is that the lobby area smells like dog pee. There were pets everywhere (even staff had a dog behind the front desk).

10

Abigail

6 dic 2025

·

Soggiorno di 1 notte

Super friendly, welcoming staff, really clean rooms and very comfy beds.

Super friendly, welcoming staff, really clean rooms and very comfy beds.

6

MISTI

6 ott 2024

·

Soggiorno di 1 notte

Entire bottom floor smells like sewer. Our room smelled like smoke and had cigar ashes on the floor. We were able to change rooms.

Entire bottom floor smells like sewer. Our room smelled like smoke and had cigar ashes on the floor. We were able to change rooms.

10

Aida

22 dic 2024

·

Soggiorno di 1 notte

Great clean property. Staff are super nice and friends

Great clean property. Staff are super nice and friends

10

Felicia

31 ott 2025

·

Soggiorno di 1 notte

Great location. Very clean friendly staff.

Great location. Very clean friendly staff.

4

charles

3 apr 2023

·

Soggiorno di 3 notti

This hotel just feels like it has bad management. It fails on all the details of having snacks at the counter in stock, cleanliness of the shower and bathrooms, lack of buckets for ice, and hallways not vacuumed well…

This hotel just feels like it has bad management. It fails on all the details of having snacks at the counter in stock, cleanliness of the shower and bathrooms, lack of buckets for ice, and hallways not vacuumed well…

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Camere

Le camere sono piccole e semplici ma dispongono di letti comodi e un arredamento moderno; molti notano l'assenza di macchina da caffè, microonde o armadio. I condizionatori sono spesso rumorosi o difficili da controllare e alcuni menzionano il rumore del traffico.

Recensioni degli ospiti correlate

6

Jason

21 set 2025

·

Soggiorno di 2 notti

Really nice and affordable. Over all enjoyed the Hotel over all. The breakfast experience was something different. However, One negative aspect can affect the whole experience and that for me was the air conditioner. The AC would not turn off thus making a constant noise that annoyed me even while sleeping throughout the night. I like quiet and the room was anything but quiet the whole time.

Really nice and affordable. Over all enjoyed the Hotel over all. The breakfast experience was something different. However, One negative aspect can affect the whole experience and that for me was the air conditioner. The AC would not turn off thus making a constant noise that annoyed me even while sleeping throughout the night. I like quiet and the room was anything but quiet the whole time.

8

Kathy

9 ago 2025

·

Soggiorno di 1 notte

This was our first time at a Tru Hilton. This hotel was recommended to me by a friend. Things we didnt like: no coffee pot in the room, no clock in the room, no towel rack for hand towel in the bathroom, the a/c fan never cut off - even though we turned of the "constant" fan and it was very loud. The room was pretty small with alot of furniture. The breakfast was ok - absolutely nothing special. The eggs and sausage were cold and the pancake machine didnt work. Would we stay again? Probably not

This was our first time at a Tru Hilton. This hotel was recommended to me by a friend. Things we didnt like: no coffee pot in the room, no clock in the room, no towel rack for hand towel in the bathroom, the a/c fan never cut off - even though we turned of the "constant" fan and it was very loud. The room was pretty small with alot of furniture. The breakfast was ok - absolutely nothing special. The eggs and sausage were cold and the pancake machine didnt work. Would we stay again? Probably not

8

Troy

15 giu 2025

·

Soggiorno di 2 notti

Hotel was clean and service was GREAT. WIFI was spotty at best.

Hotel was clean and service was GREAT. WIFI was spotty at best.

10

Pamela

12 apr 2025

·

Soggiorno di 1 notte

This hotel room is fairly basic. The good points - there are plenty of outlets to charge our devices, the bed is very comfortable, the location is good, and there is a refrigerator in the room. The sad points - there is no coffee maker in the room (have to go down to the lobby for coffee), there is no ice bucket or water cup, the air conditioner is hard to control, the hand soap is difficult to dispense. Overall, it worked for what we needed for one night.

This hotel room is fairly basic. The good points - there are plenty of outlets to charge our devices, the bed is very comfortable, the location is good, and there is a refrigerator in the room. The sad points - there is no coffee maker in the room (have to go down to the lobby for coffee), there is no ice bucket or water cup, the air conditioner is hard to control, the hand soap is difficult to dispense. Overall, it worked for what we needed for one night.

6

Arnulfo

13 ott 2025

·

Soggiorno di 2 notti

Air conditioning fan never stop running even after turning the unit completely off. It wasn’t a quiet unit, very loud

Air conditioning fan never stop running even after turning the unit completely off. It wasn’t a quiet unit, very loud

8

Amanda

27 lug 2025

·

Soggiorno di 3 notti

The staff was very friendly. The facilities are nice and we enjoyed the pool area. Our room was nice but very small. There was no closet (just a rack over the mini fridge for hangers). Our only real complaint is that the lobby area smells like dog pee. There were pets everywhere (even staff had a dog behind the front desk).

The staff was very friendly. The facilities are nice and we enjoyed the pool area. Our room was nice but very small. There was no closet (just a rack over the mini fridge for hangers). Our only real complaint is that the lobby area smells like dog pee. There were pets everywhere (even staff had a dog behind the front desk).

8

Kenneth

12 ott 2025

·

Soggiorno di 2 notti

The hotel was very peaceful. The staff was friendly and helpful. However the AC would stop frequently during the night while we tried to sleep and the room would heat up a little.

The hotel was very peaceful. The staff was friendly and helpful. However the AC would stop frequently during the night while we tried to sleep and the room would heat up a little.

6

Youlonda

14 lug 2025

·

Soggiorno di 1 notte

The rooms are very small no microwave was available in room and the air conditioner did not work well.

The rooms are very small no microwave was available in room and the air conditioner did not work well.

10

Dennis

14 set 2025

·

Soggiorno di 2 notti

Nice, relatively quiet. Noise from the road is a little noisy, but otherwise, no complaints

Nice, relatively quiet. Noise from the road is a little noisy, but otherwise, no complaints

8

Christopher

2 apr 2025

·

Soggiorno di 1 notte

No in-room coffee pot. Otherwise a comfortable stay.

No in-room coffee pot. Otherwise a comfortable stay.

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Servizio

Il servizio è ampiamente lodato per la sua cordialità e disponibilità, anche se alcune recensioni riportano interazioni scortesi o non collaborative alla reception, oltre a problemi di overbooking o di fatturazione.

Recensioni degli ospiti correlate

10

Julie

21 apr 2025

·

Soggiorno di 3 notti

Kia checked me in and when I needed to cut my trip short she was there to help me check out early. I really appreciated her understanding and helpfulness. The hotel was amazing. I was traveling alone and felt safe. I was sad to leave early. If im ever in the area again this is where i will be staying. Thank you Tru by Hilton & Thank you Kia

Kia checked me in and when I needed to cut my trip short she was there to help me check out early. I really appreciated her understanding and helpfulness. The hotel was amazing. I was traveling alone and felt safe. I was sad to leave early. If im ever in the area again this is where i will be staying. Thank you Tru by Hilton & Thank you Kia

2

Shannon

15 nov 2024

·

Soggiorno di 1 notte

My reservation was made well in advance of my stay. ON THE DAY OF MY ARRIVAL I called ahead to let the front desk know I would be a late arrival, to confirm my room, and to be sure I was getting a walk in shower as requested at the time of my initial reservation (I'm recovering from hip surgery and cant step in/out of a bathtub yet.) I was told they would have a room with walk in shower ready for me upon arrival. I arrived with my daughter about 930pm. As i was parking, I received a call from the front desk. They needed to discuss an "urgent matter." THEY OVERBOOKED AND BUMPED MY RESERVATION! I went in to the lobby to be met with the associate. She was rude and condescending. She acted like i was inconveniencing THEM. After an hour or so, Tru found me another accommodation in another town and picked up the cost. The other hotel was more of a motel, and definitely not the same value. I was in town for a large competition and most hotels were sold out by the "night of." It was clear why the place i was put- wasnt sold out. It was a place for us to sleep, so we took it. We didnt get checked in until after 11pm because of all the time spent finding another place and the drive time to get there. My daughter missed several hours of sleep for her competition. We were told that BECAUSE WE BOOKED THROUGH HOTELS.COM, they bumped our reservation because it wasnt booked through their own brand! Im hesitant to book through Hotels.com again and getting the same result. Very bad experience.

My reservation was made well in advance of my stay. ON THE DAY OF MY ARRIVAL I called ahead to let the front desk know I would be a late arrival, to confirm my room, and to be sure I was getting a walk in shower as requested at the time of my initial reservation (I'm recovering from hip surgery and cant step in/out of a bathtub yet.) I was told they would have a room with walk in shower ready for me upon arrival. I arrived with my daughter about 930pm. As i was parking, I received a call from the front desk. They needed to discuss an "urgent matter." THEY OVERBOOKED AND BUMPED MY RESERVATION! I went in to the lobby to be met with the associate. She was rude and condescending. She acted like i was inconveniencing THEM. After an hour or so, Tru found me another accommodation in another town and picked up the cost. The other hotel was more of a motel, and definitely not the same value. I was in town for a large competition and most hotels were sold out by the "night of." It was clear why the place i was put- wasnt sold out. It was a place for us to sleep, so we took it. We didnt get checked in until after 11pm because of all the time spent finding another place and the drive time to get there. My daughter missed several hours of sleep for her competition. We were told that BECAUSE WE BOOKED THROUGH HOTELS.COM, they bumped our reservation because it wasnt booked through their own brand! Im hesitant to book through Hotels.com again and getting the same result. Very bad experience.

2

Melissa

21 set 2023

·

Soggiorno di 1 notte

I had a terrible experience with this hotel. They overbooked, cancelled my reservation, and I was not notified until I arrived at 10:00pm while on a cross country trip. I called to confirm my stay the day before my arrival and I was told everything was set. The woman at the front desk cared very little about the difficult situation this put me in. I still have not received a refund for my room costs. Do not reserve a room here if you need a dependable place to stay

I had a terrible experience with this hotel. They overbooked, cancelled my reservation, and I was not notified until I arrived at 10:00pm while on a cross country trip. I called to confirm my stay the day before my arrival and I was told everything was set. The woman at the front desk cared very little about the difficult situation this put me in. I still have not received a refund for my room costs. Do not reserve a room here if you need a dependable place to stay

8

Andrea

29 set 2025

·

Soggiorno di 3 notti

For the most part, everything was great. Only callout would be our first morning the ice machine was broken, which is fine. It happens. But then, we were on 4th floor, and were leaving for the day to head to opening day at the fair and 1 elevator was blocked open by housekeeping equipment and the other elevator did not seem to want to go past 3rd floor. We ensured the button was pressed, but 4 times we watched it go up to 3, and back down. So we went in search of the stairs and ran into 2 housekeeping ladies who I explained the elevator issue to ask asked to point us in the direction of stairs and instead they went to elevators and pushed button again and stood there to verify the elevator would not go past 3. Only then did they remove their equipment blocking the other elevator and we were able to go down. I went to the front counter to inform the employee...but she did not seem to care. Instead of evening lying and saying "Thanks for letting me know, I will look into it", she just made excuses. The housekeeping ladies could not direct me to stairs or remove their equipment sooner because "most dont speak english". The elevator was not going to the 4th floor because "we have a lot of guest today". No empathy whatsoever. Just would have liked her to acknowledge that the situation was not the best, but she could look into it. She would have never needed to even tell me the outcome, just act like she cared. That is all. But everything else about out stay was spot on.

For the most part, everything was great. Only callout would be our first morning the ice machine was broken, which is fine. It happens. But then, we were on 4th floor, and were leaving for the day to head to opening day at the fair and 1 elevator was blocked open by housekeeping equipment and the other elevator did not seem to want to go past 3rd floor. We ensured the button was pressed, but 4 times we watched it go up to 3, and back down. So we went in search of the stairs and ran into 2 housekeeping ladies who I explained the elevator issue to ask asked to point us in the direction of stairs and instead they went to elevators and pushed button again and stood there to verify the elevator would not go past 3. Only then did they remove their equipment blocking the other elevator and we were able to go down. I went to the front counter to inform the employee...but she did not seem to care. Instead of evening lying and saying "Thanks for letting me know, I will look into it", she just made excuses. The housekeeping ladies could not direct me to stairs or remove their equipment sooner because "most dont speak english". The elevator was not going to the 4th floor because "we have a lot of guest today". No empathy whatsoever. Just would have liked her to acknowledge that the situation was not the best, but she could look into it. She would have never needed to even tell me the outcome, just act like she cared. That is all. But everything else about out stay was spot on.

4

Robert

5 giu 2024

·

Soggiorno di 1 notte

The people working at this hotel, mainly the ladies at the front desk, are so rude! They are barely at their desk. People are standing around waiting to be helped. These ladies are ON THEIR PHONE too much! They definitely need to be talked to. They don't look at you when you walk in. They don't speak to you. They need to be let go!

The people working at this hotel, mainly the ladies at the front desk, are so rude! They are barely at their desk. People are standing around waiting to be helped. These ladies are ON THEIR PHONE too much! They definitely need to be talked to. They don't look at you when you walk in. They don't speak to you. They need to be let go!

10

Jeffrey

16 apr 2024

·

Soggiorno di 4 notti

A very nice property with ample parking. The pool area was very nice with lots of couches. The lobby has very comfortable seating, a large TV, and a pool table. It was all very welcoming. There was a bit of a snafu checking in. Staff took several minutes to come to the desk and there was no sign indicating when they'd be back. Then, they tried to charge me the full price for the room even though I'd already paid when I made the booking. The person working the desk couldn't figure it out so just gave me a key and let me go on my way. The next day I checked at the desk and this person had no problem verifying everything was in order. That aside, I did enjoy my stay very much.

A very nice property with ample parking. The pool area was very nice with lots of couches. The lobby has very comfortable seating, a large TV, and a pool table. It was all very welcoming. There was a bit of a snafu checking in. Staff took several minutes to come to the desk and there was no sign indicating when they'd be back. Then, they tried to charge me the full price for the room even though I'd already paid when I made the booking. The person working the desk couldn't figure it out so just gave me a key and let me go on my way. The next day I checked at the desk and this person had no problem verifying everything was in order. That aside, I did enjoy my stay very much.

10

Linda

1 nov 2024

·

Soggiorno di 1 notte

Love the staff. They are all so helpful and friendly. Always greets you with a smile and ready to help.

Love the staff. They are all so helpful and friendly. Always greets you with a smile and ready to help.

10

Heith

28 mar 2025

·

Soggiorno di 1 notte

Staff was super friendly

Staff was super friendly

4

Joe

17 ago 2024

·

Soggiorno di 1 notte

I booked room for $128 total. when I paid at hotel they charged my credit card $214. I inquired at front desk, they said $50 for misc we would receive refund after check out. There is till a discrepancy of $36 She said that it was booked third party and on hotel that’s all that it showed but could not give me a receipt for the $128. I have sent an appeal to my credit card.

I booked room for $128 total. when I paid at hotel they charged my credit card $214. I inquired at front desk, they said $50 for misc we would receive refund after check out. There is till a discrepancy of $36 She said that it was booked third party and on hotel that’s all that it showed but could not give me a receipt for the $128. I have sent an appeal to my credit card.

10

Shannon

28 dic 2024

·

Soggiorno di 8 notti

Stayed at this hotel for almost 2 weeks—had a great experience. Room was clean. Staff was excellent—-friendly, attentive, informative. I would recommend this hotel and will definitely stay here again when in the area.

Stayed at this hotel for almost 2 weeks—had a great experience. Room was clean. Staff was excellent—-friendly, attentive, informative. I would recommend this hotel and will definitely stay here again when in the area.

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Posizione

Posizione comoda vicino al Rockwall Harbor, ristoranti, negozi e alla I-30; molti ritengono che la zona sia sicura. Alcuni trovano l'Harbor raggiungibile a piedi, mentre altri dicono che è a breve distanza in auto.

Recensioni degli ospiti correlate

8

Brad

21 ago 2023

·

Soggiorno di 1 notte

It was convenient to the Interstate without being on the Interstate. It was quiet and felt very safe. The staff was friendly and helpful.

It was convenient to the Interstate without being on the Interstate. It was quiet and felt very safe. The staff was friendly and helpful.

10

Terry

13 dic 2024

·

Soggiorno di 1 notte

The wife and I love staying here. It's right in town and yet the view from inside the room is just trees and nature.

The wife and I love staying here. It's right in town and yet the view from inside the room is just trees and nature.

10

venita

17 set 2023

·

Soggiorno di 1 notte

The area was in a great location for the events I was there to attend.

The area was in a great location for the events I was there to attend.

10

Shannon

30 nov 2025

·

Soggiorno di 1 notte

Great location, vibrant decor and comfort. Parking was a bit tight but suitable. The hotel was very busy, with many people utilizing the common areas, but it is well-suited for visitors, with a pool table and lots of social areas. My request for adjoining rooms was fulfilled, making a family birthday event more functional. Breakfast was great, staff was very friendly, and the location is fabulous, with many experiences, shopping and dining nearby.

Great location, vibrant decor and comfort. Parking was a bit tight but suitable. The hotel was very busy, with many people utilizing the common areas, but it is well-suited for visitors, with a pool table and lots of social areas. My request for adjoining rooms was fulfilled, making a family birthday event more functional. Breakfast was great, staff was very friendly, and the location is fabulous, with many experiences, shopping and dining nearby.

10

Kim

22 set 2025

·

Soggiorno di 2 notti

Great location. Close to restaurants and shops. Very clean and staff was great

Great location. Close to restaurants and shops. Very clean and staff was great

8

David

24 mar 2025

·

Soggiorno di 4 notti

Nice location and easy freeway access

Nice location and easy freeway access

10

Adan

14 lug 2025

·

Soggiorno di 1 notte

All the shopping centers are close by

All the shopping centers are close by

10

Aimee

24 giu 2025

·

Soggiorno di 1 notte

Overnight stay. Very good location

Overnight stay. Very good location

8

kristina

1 lug 2025

·

Soggiorno di 1 notte

This was fine for a one night stay. The room was kind of small and would have been pretty crowded for a longer stay. The breakfast had good variety and the location was in walking distance to the harbor.

This was fine for a one night stay. The room was kind of small and would have been pretty crowded for a longer stay. The breakfast had good variety and the location was in walking distance to the harbor.

10

Amy

30 gen 2025

·

Soggiorno di 1 notte

The hotel is clean and new. Very close to the harbor. I wouldn’t say it’s walkable though. The breakfast had good options and was well stocked and maintained. The staff was nice. They have limited close parking. The rooms were on the smaller side. For the price point I can’t complain too much! We will definitely stay again.

The hotel is clean and new. Very close to the harbor. I wouldn’t say it’s walkable though. The breakfast had good options and was well stocked and maintained. The staff was nice. They have limited close parking. The rooms were on the smaller side. For the price point I can’t complain too much! We will definitely stay again.

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Ristorazione

La colazione è generalmente gradita per la sua varietà ed è un aspetto positivo frequente. Alcuni ospiti segnalano una qualità variabile o il rapido esaurimento degli articoli, e alcuni vorrebbero che iniziasse prima.

Recensioni degli ospiti correlate

10

Shannon

30 nov 2025

·

Soggiorno di 1 notte

Great location, vibrant decor and comfort. Parking was a bit tight but suitable. The hotel was very busy, with many people utilizing the common areas, but it is well-suited for visitors, with a pool table and lots of social areas. My request for adjoining rooms was fulfilled, making a family birthday event more functional. Breakfast was great, staff was very friendly, and the location is fabulous, with many experiences, shopping and dining nearby.

Great location, vibrant decor and comfort. Parking was a bit tight but suitable. The hotel was very busy, with many people utilizing the common areas, but it is well-suited for visitors, with a pool table and lots of social areas. My request for adjoining rooms was fulfilled, making a family birthday event more functional. Breakfast was great, staff was very friendly, and the location is fabulous, with many experiences, shopping and dining nearby.

8

Dana

4 apr 2025

·

Soggiorno di 2 notti

Tru is a kind of new, but basic hotel. Rooms aren’t huge, but are clean and great for short stays. It seems in a very safe area and very quiet. It’s near the lake and there is a movie theatre and cute shopping and restaurant area nearby. I thought it a bit understaffed, but no real issues. Breakfast was your typical free breakfast items.

Tru is a kind of new, but basic hotel. Rooms aren’t huge, but are clean and great for short stays. It seems in a very safe area and very quiet. It’s near the lake and there is a movie theatre and cute shopping and restaurant area nearby. I thought it a bit understaffed, but no real issues. Breakfast was your typical free breakfast items.

10

Kim

25 mag 2025

·

Soggiorno di 3 notti

The hotel was great. Even offered corn hole, a pool table and other fun activities in the lobby. The location close to the Harbor is fun, too. They offer 24 hour market with plates and cups and plastic silver. Only two small downsides were the lack luster breakfast (My kids said NEVER eat the pancakes unless you like rubber.) and cups were not standard in the room for water. (Had to go to the front desk for some.

The hotel was great. Even offered corn hole, a pool table and other fun activities in the lobby. The location close to the Harbor is fun, too. They offer 24 hour market with plates and cups and plastic silver. Only two small downsides were the lack luster breakfast (My kids said NEVER eat the pancakes unless you like rubber.) and cups were not standard in the room for water. (Had to go to the front desk for some.

10

Coylene

13 dic 2024

·

Soggiorno di 2 notti

We enjoyed the cleanliness of the hotel. Wish they would have had larger selection of snacks to purchase. Also wish the breakfast would have opened at 6am instead of 7 am. Although the breakfast was very good. Some of us have an early start. Other that that we enjoyed our stay.

We enjoyed the cleanliness of the hotel. Wish they would have had larger selection of snacks to purchase. Also wish the breakfast would have opened at 6am instead of 7 am. Although the breakfast was very good. Some of us have an early start. Other that that we enjoyed our stay.

10

Melinda

1 apr 2025

·

Soggiorno di 1 notte

This is a simple hotel. The bed was comfy, shower head felt amazing, & breakfast was good!

This is a simple hotel. The bed was comfy, shower head felt amazing, & breakfast was good!

8

Kathy

9 ago 2025

·

Soggiorno di 1 notte

This was our first time at a Tru Hilton. This hotel was recommended to me by a friend. Things we didnt like: no coffee pot in the room, no clock in the room, no towel rack for hand towel in the bathroom, the a/c fan never cut off - even though we turned of the "constant" fan and it was very loud. The room was pretty small with alot of furniture. The breakfast was ok - absolutely nothing special. The eggs and sausage were cold and the pancake machine didnt work. Would we stay again? Probably not

This was our first time at a Tru Hilton. This hotel was recommended to me by a friend. Things we didnt like: no coffee pot in the room, no clock in the room, no towel rack for hand towel in the bathroom, the a/c fan never cut off - even though we turned of the "constant" fan and it was very loud. The room was pretty small with alot of furniture. The breakfast was ok - absolutely nothing special. The eggs and sausage were cold and the pancake machine didnt work. Would we stay again? Probably not

8

Lyubov

31 mar 2025

·

Soggiorno di 1 notte

Third time for us to stay here. Always a great experience. Friendly staff, nice workout room, good breakfast choices.

Third time for us to stay here. Always a great experience. Friendly staff, nice workout room, good breakfast choices.

10

Patricia

13 set 2025

·

Soggiorno di 4 notti

Lovely area. Reasonable rates, good breakfast selection. Excellent staff at front desk.

Lovely area. Reasonable rates, good breakfast selection. Excellent staff at front desk.

10

Eric

10 dic 2025

·

Soggiorno di 2 notti

Love this location. Good size room. Clean, great breakfast and friendly staff.

Love this location. Good size room. Clean, great breakfast and friendly staff.

10

Walter

11 gen 2025

·

Soggiorno di 1 notte

Excellent hotel!!! Very relaxing, clean and comfortable. Breakfast was excellent which was included with the stay. Thanks Tru!!! Y’all need to try it!!! 😊😊. Pat

Excellent hotel!!! Very relaxing, clean and comfortable. Breakfast was excellent which was included with the stay. Thanks Tru!!! Y’all need to try it!!! 😊😊. Pat

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6

Taceda

28 mar 2024

·

Soggiorno di 4 notti

Staff👎

Staff👎

10

EUNICE OZAKI

9 gen 2024

·

Soggiorno di 9 notti

Hotel excelente

Hotel excelente

8

Michael

2 settimane fa

·

Soggiorno di 1 notte

Great location. Clean. Good price. Negatives: the HVAC is incredibly noisy and the water pressure is terribly low.

Great location. Clean. Good price. Negatives: the HVAC is incredibly noisy and the water pressure is terribly low.

10

CAROL

3 settimane fa

·

Soggiorno di 1 notte

Great hotel,friendly staff,great accommodations!

Great hotel,friendly staff,great accommodations!

10

Robert

3 settimane fa

·

Soggiorno di 2 notti

The property and room was well designed, clean and the staff well accommodating and friendly. The breakfast was plentiful and the staff attending. Our interactions with Carolyn, the buffet server, were particularly warm. Don’t forget to add HEB to your local places to shop when there.

The property and room was well designed, clean and the staff well accommodating and friendly. The breakfast was plentiful and the staff attending. Our interactions with Carolyn, the buffet server, were particularly warm. Don’t forget to add HEB to your local places to shop when there.

Politiche della struttura

Istruzioni per il check-in

Tutto ciò che devi sapere per un check-in senza problemi.

Check-in

Check-out

Dalle 16:00 alle 00:00

Prima delle 11:00

Informazioni utili

Ulteriori condizioni e informazioni su questa struttura.

Servizi extra

Servizi aggiuntivi a pagamento che puoi richiedere.

Hai delle domande?

Le risposte istantanee dell'IA si basano su informazioni sugli hotel

Prezzi per le prossime date

ottobre 2026

novembre 2026

Più economico

Più costoso

Prezzo medio per notte per tutte le offerte, con tasse e costi.

Prezzi in USD per 2 ospiti, aggiornati ogni giorno.

Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.

Il check-in deve essere effettuato da una persona con almeno 21 anni.

Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Questa struttura accetta solo pagamenti con carta di credito; non si accettano contanti
La struttura si riserva il diritto di richiedere la pre-autorizzazione della carta di credito dell'ospite prima dell'arrivo.
Le transazioni senza contanti sono disponibili
La struttura è dotata di un estintore antincendio e un rilevatore di fumo
La struttura afferma di seguire le procedure di pulizia e disinfezione del seguente documento o ente: CleanStay (Hilton).

Piscina accessibile dalle 06:00 alle 22:00.
È possibile richiedere camere attigue o comunicanti (previa disponibilità) contattando la struttura al numero riportato nella conferma della prenotazione.
Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni.
Sono disponibili il check-in senza contatti e il check-out senza contatti.
Questa struttura è LGBTQ+ friendly e accoglie tutti gli ospiti, senza alcuna distinzione.

Supplemento per animali domestici: 75 USD per sistemazione, a soggiorno
Non vengono richiesti supplementi per gli animali di servizio
Il check-in anticipato è a pagamento e soggetto a disponibilità
Il check-out posticipato è a pagamento e soggetto a disponibilità

È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.