Fenix Turandot Suite

In accordance with the Institutional Regulations and the rules governing the fee for access, with or without a shuttle service, in Venice and the small islands of the Venetian Lagoon, an additional fee is charged to day-trippers who do not stay overnight and plan to visit the historic city centre from Friday to Sunday or on public holidays, from 08:30 AM to 04:00 PM. The fee will be from EUR 5.00 to 10.00 per day, depending on the date of booking. After payment, tourists must have a confirmation. Exempt from this fee are children under 14; residents of Venice and the Veneto region; people working or studying in Venice. Guests staying overnight are also exempt from this fee and must pay the city tax at the accommodation facilities.A cleaning tax is not included in the reservation price and is payable separately at the hotel.Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information.This property will not accommodate hen, stag or similar parties. Please inform Fenix Turandot Suite in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of EUR 150 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. A surcharge applies for arrivals after check-in hours: EUR 25 from 17:30 to 20:00 EUR 35 from 20.00 to 21:00 EUR 45 from 21:00 to 00:00 EUR 60 from 00:00 to 02:00 EUR 80 for arrivals after 02:00 All requests for late arrival are subject to confirmation by the property.