H15 Palace, a Luxury Collection Hotel, Krakow
301 US$
/ noche
Promedio para septiembre
Precios para H15 Palace, a Luxury Collection Hotel, Krakow
Selecciona fechas para ver precios y disponibilidad
301 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En H15 Palace, a Luxury Collection Hotel, Krakow, los precios por noche son de 231 US$ de media en el mes más barato (enero) y de 368 US$ en el mes más caro (junio), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 231 US$ |
| febrero | 248 US$ |
| marzo | 264 US$ |
| abril | 332 US$ |
| mayo | 367 US$ |
| junio | 368 US$ |
| julio | 314 US$ |
| agosto | 325 US$ |
| septiembre | 301 US$ |
| octubre | 277 US$ |
| noviembre | 272 US$ |
| diciembre | 357 US$ |
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sept · 301 US$
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Más caro: junio (aprox. 368 US$)
Más barato: enero (aprox. 231 US$)
Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece una piscina cubierta, sauna y gimnasio. Encontrarás tambi...
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece una piscina cubierta, sauna y gimnasio. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y un salón de eventos.
Servicios empresariales
Tendrás tintorería, un servicio de recepción las 24 horas y atención multilingüe a tu disposición. ¿Estás organizando un evento en Cracovia? En este hotel tienes a tu disposición 110 metros cuadrados de espacio con zona para conferencias y salas de reuniones. Se ofrece servicio de transporte al aeropuerto (ida y vuelta) de pago disponible 24 horas.
Comida
En este hotel tienes un restaurante y una cafetería a tu disposición para comer algo. Qué mejor forma de acabar el día que con una bebida en el bar o lounge. Se ofrece un desayuno a la carta todos los días de 07:00 a 11:00 con un coste adicional.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 70 habitaciones con decoraciones diferentes, equipadas con minibar y Smart TV. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por satélite. El baño privado con bañera o ducha está provisto de cabezal de ducha tipo lluvia y artículos de higiene personal gratuitos. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono con y llamadas locales gratuitas.
Ubicación
Si decides alojarte en H15 Palace, a Luxury Collection Hotel, Krakow, disfrutarás de una fantástica ubicación en pleno centro de Cracovia, a solo 3 min a pie de Plaza del mercado principal y a otros 5 en coche de Castillo de Wawel. Además, este hotel de lujo se encuentra a 13,4 km de Mina de sal de Wieliczka y a 0,1 km de Calle Florianska.
Qué hay cerca
Calle Florianska(0.1 millas)
Museo Czartoryski(0.1 millas)
Camino Real(0.1 millas)
Parque Planty(0.1 millas)
Puerta de San Florián(0.1 millas)
Jan Matejko House(0.1 millas)
Museo del Ámbar(0.1 millas)
Plaza del mercado principal(0.2 millas)
Barbacana de Cracovia(0.2 millas)
Teatro Juliusz Slowacki(0.2 millas)
Museo de Historia de Cracovia(0.2 millas)
Basílica de Santa María(0.2 millas)
Lonja de los paños(0.2 millas)
Rynek Underground(0.2 millas)
Galería de arte polaco del siglo XIX en Sukiennice(0.2 millas)
El aeropuerto más cercano se encuentra en Cracovia (KRK-Juan Pablo II - Balice)(8.1 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Servicio de aparcacoches
Ubicación
ul. Św. Jana 15, Casco antiguo de Cracovia, Cracovia, Polonia
Calle Florianska (0.1 millas)
Museo Czartoryski (0.1 millas)
Camino Real (0.1 millas)
Parque Planty (0.1 millas)
Puerta de San Florián (0.1 millas)
Jan Matejko House (0.1 millas)
Opciones de habitación
4
Suite, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
Aire acondicionadoCalefacción por suelo radianteCalefacción
4
Suite junior, 2 camas individuales
Detalles de la oferta
2 Camas Individuales
Capacidad: 3
Aire acondicionadoCalefacción por suelo radianteCalefacción
4
Habitación clásica, 2 camas individuales
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
Aire acondicionadoCalefacción por suelo radianteCalefacción
7
Suite junior, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
Aire acondicionadoCalefacción por suelo radianteCalefacción
4
Habitación clásica, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoCalefacción por suelo radianteCalefacción
Reseñas de los huéspedes sobre H15 Palace, a Luxury Collection Hotel, Krakow
8.9
Fabuloso
Basado en 859 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En el H15 Palace, un Hotel de la Colección Luxury, en Cracovia, los viajeros elogian constantemente su ubicación céntrica y tranquila, el edificio histórico y elegante, las habitaciones cómodas, el impresionante spa y piscina, y el personal cálido y atento, aunque algunos señalan fallos en el servicio de limpieza, pequeñas peculiaridades en las habitaciones y ciertas inconsistencias en el desayuno.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En el H15 Palace, un Hotel de la Colección Luxury, en Cracovia, los viajeros elogian constantemente su ubicación céntrica y tranquila, el edificio histórico y elegante, las habitaciones cómodas, el impresionante spa y piscina, y el personal cálido y atento, aunque algunos señalan fallos en el servicio de limpieza, pequeñas peculiaridades en las habitaciones y ciertas inconsistencias en el desayuno.
El desayuno recibe elogios frecuentes por su calidad y variedad, y el restaurante del hotel, reconocido por la guía Michelin, también obtiene excelentes críticas. Las habitaciones suelen ser espaciosas y bien equipadas, con techos altos y elementos modernos, aunque algunos mencionan camas firmes, iluminación complicada, suelos resbaladizos en el baño y ocasionales problemas de conexión Wi-Fi o con el televisor. Es ideal para viajeros que buscan comodidad de lujo y una base serena cerca de los lugares de interés de Cracovia.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Los huéspedes elogian repetidamente el spa y la piscina, destacando la sauna, el baño de vapor y un pequeño gimnasio como agradables y bien cuidados. Algunos mencionan cierres temporales o falta de tumbonas, pero en general, las instalaciones de bienestar son lo más destacado.
Reseñas de huéspedes relacionadas
6
Thiago
9 ene 2026
·
Se alojó 6 noches
Mesmo tendo sido inaugurado recentemente, a propriedade apresenta problemas graves para os padrões atuais. Não é possível conectar o celular à televisão, algo extremamente básico nos dias de hoje. O hotel sequer disponibiliza soluções alternativas como Chromecast ou Apple TV. Fui acomodado em uma suíte, o que naturalmente cria a expectativa de uma experiência superior. A suíte em si é boa, bem decorada e conta com um banheiro extremamente amplo, algo cada vez mais raro. No entanto, apesar dessas qualidades, a acomodação estava localizada no fim do corredor, e possuía vista para os fundos do edifício , o que é absolutamente incompatível com a categoria do quarto. Por sua vez, o trajeto até a suíte era confuso, com várias escadas e desníveis, evidenciando um layout extremamente mal planejado. A piscina é claramente subdimensionada, contando com apenas cinco ou seis espreguiçadeiras, que permanecem constantemente ocupadas, tornando o espaço praticamente inutilizável para os hóspedes. Além disso, houve inconsistência clara nos procedimentos do hotel. Em duas noites distintas, solicitei refeições por aplicativo (Uber) para entrega no quarto. Em uma das noites, o processo ocorreu de forma totalmente tranquila. Já na outra, fui indevidamente incomodado pela recepção, alegando que eu deveria pegar o pedido pessoalmente na portaria, mas a situação foi resolvida. É importante deixar claro que a experiência negativa não tem qualquer relação com a equipe. Todos foram muito atenciosos.
Mesmo tendo sido inaugurado recentemente, a propriedade apresenta problemas graves para os padrões atuais. Não é possível conectar o celular à televisão, algo extremamente básico nos dias de hoje. O hotel sequer disponibiliza soluções alternativas como Chromecast ou Apple TV. Fui acomodado em uma suíte, o que naturalmente cria a expectativa de uma experiência superior. A suíte em si é boa, bem decorada e conta com um banheiro extremamente amplo, algo cada vez mais raro. No entanto, apesar dessas qualidades, a acomodação estava localizada no fim do corredor, e possuía vista para os fundos do edifício , o que é absolutamente incompatível com a categoria do quarto. Por sua vez, o trajeto até a suíte era confuso, com várias escadas e desníveis, evidenciando um layout extremamente mal planejado. A piscina é claramente subdimensionada, contando com apenas cinco ou seis espreguiçadeiras, que permanecem constantemente ocupadas, tornando o espaço praticamente inutilizável para os hóspedes. Além disso, houve inconsistência clara nos procedimentos do hotel. Em duas noites distintas, solicitei refeições por aplicativo (Uber) para entrega no quarto. Em uma das noites, o processo ocorreu de forma totalmente tranquila. Já na outra, fui indevidamente incomodado pela recepção, alegando que eu deveria pegar o pedido pessoalmente na portaria, mas a situação foi resolvida. É importante deixar claro que a experiência negativa não tem qualquer relação com a equipe. Todos foram muito atenciosos.
10
Barbara
27 mar 2025
·
Se alojó 3 noches
One of the best hotels I stayed at in Krakow and I’ve done my fair share of traveling. The staff is exceptional, and the space is absolutely beautiful! Love the gym, sauna, and pool. Very charming and serene property that is only a few minutes away from the center square. Highly recommend!
One of the best hotels I stayed at in Krakow and I’ve done my fair share of traveling. The staff is exceptional, and the space is absolutely beautiful! Love the gym, sauna, and pool. Very charming and serene property that is only a few minutes away from the center square. Highly recommend!
8
Viktoria
13 jul 2025
·
Se alojó 3 noches
Synd att spa och gym var stängt
Synd att spa och gym var stängt
10
Ash
23 nov 2024
·
Se alojó 3 noches
Great hotel .. right next to the old market sq The spa facilities were excellent The breakfast was of high quality
Great hotel .. right next to the old market sq The spa facilities were excellent The breakfast was of high quality
10
Lamiese
22 may 2023
·
Se alojó 3 noches
Absolutely beautiful hotel in perfect location. The hotel is Located 150 meters from the central town square in Krakow, which is beautiful and bustling with restaurants, shops and activity. All the staff were pleasant and helpful. The room was immaculate and beautiful. The spa was perfect, with a 15 meter lap pool and jacuzzi. There was also a small gym, with a top class steam room and sauna. Would highly recommend a stay at this hotel.
Absolutely beautiful hotel in perfect location. The hotel is Located 150 meters from the central town square in Krakow, which is beautiful and bustling with restaurants, shops and activity. All the staff were pleasant and helpful. The room was immaculate and beautiful. The spa was perfect, with a 15 meter lap pool and jacuzzi. There was also a small gym, with a top class steam room and sauna. Would highly recommend a stay at this hotel.
10
Ciarán
5 jun 2024
·
Se alojó 3 noches
I had a wonderful 3 night stay at the hotel. The room was in the modern wing, and very comfortable, although I might have preferred the original side of the hotel. I ate in the Michelin recommended restaurant on the first night. The food was exceptional, although a little fussy in the Michelin manner, and the wine pairings were perfect. I used the pool and other facilities (sauna and steam room) and all were relaxing and enjoyable, with excellent facilities. I sadly didn’t get to enjoy the spa treatments, but they are on my list for the next time. Finally, I have to say that the Breakfast Buffet is the most extensive that I have ever seen in an hotel ( and I’ve stayed in many ), with so much variety and choices, including a wonderful hot menu. The staff throughout were super, particularly all the staff at breakfast!
I had a wonderful 3 night stay at the hotel. The room was in the modern wing, and very comfortable, although I might have preferred the original side of the hotel. I ate in the Michelin recommended restaurant on the first night. The food was exceptional, although a little fussy in the Michelin manner, and the wine pairings were perfect. I used the pool and other facilities (sauna and steam room) and all were relaxing and enjoyable, with excellent facilities. I sadly didn’t get to enjoy the spa treatments, but they are on my list for the next time. Finally, I have to say that the Breakfast Buffet is the most extensive that I have ever seen in an hotel ( and I’ve stayed in many ), with so much variety and choices, including a wonderful hot menu. The staff throughout were super, particularly all the staff at breakfast!
10
Alexander
21 mar 2025
·
Se alojó 3 noches
Fantastic spa area. Wonderful room. Right in the heart of krakow. Highly recommend.
Fantastic spa area. Wonderful room. Right in the heart of krakow. Highly recommend.
10
William Duncan
2 abr 2025
·
Se alojó 4 noches
Beautifully appointed with all the trappings of a luxury hotel. The pool, sauna, steam room and jacuzzi were just perfect with the pool having the additional benefit of a powerful jet stream facility for ‘never ending’ swims. Krakow is a wonderful city and the H15 hotel matches its beauty and situated less than 5 minutes from the main square.
Beautifully appointed with all the trappings of a luxury hotel. The pool, sauna, steam room and jacuzzi were just perfect with the pool having the additional benefit of a powerful jet stream facility for ‘never ending’ swims. Krakow is a wonderful city and the H15 hotel matches its beauty and situated less than 5 minutes from the main square.
10
James
1 mar 2026
·
Se alojó 3 noches
The room was absolutely lovely and the staff and concierge team were incredibly helpful when it came to finding some last minute restaurants for us! Spa/Pool area was clean and amazingly maintained by the spa team Couldn’t recommend higher
The room was absolutely lovely and the staff and concierge team were incredibly helpful when it came to finding some last minute restaurants for us! Spa/Pool area was clean and amazingly maintained by the spa team Couldn’t recommend higher
10
Charlotte
1 may 2025
·
Se alojó 3 noches
Great hotel! We had an excellent stay: hotel was clean, staff very helpful, and the spa and facilities were great. The location was ideal, just a short walk to the main square but further enough away for it to be quiet at night. Would highly recommend.
Great hotel! We had an excellent stay: hotel was clean, staff very helpful, and the spa and facilities were great. The location was ideal, just a short walk to the main square but further enough away for it to be quiet at night. Would highly recommend.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza recibe elogios generalizados, con muchos describiendo el hotel y las habitaciones como impecables. Algunas quejas ocasionales mencionan plagas, toallas desgastadas o un servicio de limpieza inconsistente y la falta de servicio de bajada de persianas.
Reseñas de huéspedes relacionadas
10
Galena-Alixia
18 nov 2025
·
Se alojó 3 noches
Spotless, friendly staff, excellent facilities
Spotless, friendly staff, excellent facilities
6
Jing
15 dic 2024
·
Se alojó 1 noche
The reasons for giving a three-star rating are as follows: 1. There was an insect on the floor of the room. 2. The towels provided were torn. 3. The weight scale didn’t work because the batteries had run out. Unbelievable a 5 star hotel would make such a cheap mistake! Apart from that the room was comfy and quiet, walking distance to the old town.
The reasons for giving a three-star rating are as follows: 1. There was an insect on the floor of the room. 2. The towels provided were torn. 3. The weight scale didn’t work because the batteries had run out. Unbelievable a 5 star hotel would make such a cheap mistake! Apart from that the room was comfy and quiet, walking distance to the old town.
10
Sarah
17 nov 2024
·
Se alojó 4 noches
The hotel was beautiful and in a great location. The team were very helpful and welcoming. The whole hotel was spotlessly clean, quiet and well cared for. The only elements that could be improved were the bed was VERY firm and the pillows were not comfortable. The breakfast tea was not replenished in the room and the towels were quite rough. All personal preference and didn’t massively impact our overall stay but for a 5 star hotel you would expect these things.
The hotel was beautiful and in a great location. The team were very helpful and welcoming. The whole hotel was spotlessly clean, quiet and well cared for. The only elements that could be improved were the bed was VERY firm and the pillows were not comfortable. The breakfast tea was not replenished in the room and the towels were quite rough. All personal preference and didn’t massively impact our overall stay but for a 5 star hotel you would expect these things.
8
Carlos
7 oct 2023
·
Se alojó 2 noches
Great property, the decoration, the furniture, everything feels unique and very much in a luxury Polish style. The customer facing staff on-site is also very friendly and professional. I saw silverfish bugs on two occasions, which worried me. Needs some better pest control. Also, management is inflexible to change requests. We tried to do some changes and it was just very hard to get anything across so we desisted. And none of the 'gold' Expedia benefits were available, contrary to Expedia site. Even when asked about them no-one at the property seemed aware of that.
Great property, the decoration, the furniture, everything feels unique and very much in a luxury Polish style. The customer facing staff on-site is also very friendly and professional. I saw silverfish bugs on two occasions, which worried me. Needs some better pest control. Also, management is inflexible to change requests. We tried to do some changes and it was just very hard to get anything across so we desisted. And none of the 'gold' Expedia benefits were available, contrary to Expedia site. Even when asked about them no-one at the property seemed aware of that.
10
Flaminia
10 sept 2023
·
Se alojó 4 noches
Elegante hotel nel centro, ma in una via tranquilla. Stanza e bagno spaziosi; pulizia ottima, personale gentile. Unica nota: scarsi o assenti gli accessori a disposizione in bagno. Zona piscina e spa piccola, ma curata. Abbiamo usufruito anche dei massaggi. Ottimo il ristorante Artesse, con cucina polacca rivisitata in modo molto interessante. Sicuramente trattamenti e ristorante sono costosi, ma il prezzo è giustificato dal livello
Elegante hotel nel centro, ma in una via tranquilla. Stanza e bagno spaziosi; pulizia ottima, personale gentile. Unica nota: scarsi o assenti gli accessori a disposizione in bagno. Zona piscina e spa piccola, ma curata. Abbiamo usufruito anche dei massaggi. Ottimo il ristorante Artesse, con cucina polacca rivisitata in modo molto interessante. Sicuramente trattamenti e ristorante sono costosi, ma il prezzo è giustificato dal livello
10
Sian
30 ene 2023
·
Se alojó 3 noches
Beautiful hotel, the room was spotless, absolutely perfect, all the staff are so professional, helpful and can’t do enough for you.
Beautiful hotel, the room was spotless, absolutely perfect, all the staff are so professional, helpful and can’t do enough for you.
8
Geert
7 jun 2024
·
Se alojó 4 noches
Wonderful hotel but during our stay, they never cleaned the room properly… no turningdown service ( although they describe it on the website)
Wonderful hotel but during our stay, they never cleaned the room properly… no turningdown service ( although they describe it on the website)
2
Mark W
22 jun 2024
·
Se alojó 2 noches
I recently had an extremely disappointing stay at what was supposed to be a five-star hotel, but felt more like a three-star experience. Upon arrival, the room’s cleanliness was immediately questionable. The bathroom, in particular, was in unacceptable condition with stained bath mats that clearly hadn’t been cleaned properly. The luxurious experience that was advertised was nowhere to be found. The decor and amenities were very basic, far from what I expected from a hotel of this supposed caliber. I reported the poor cleaning service to the front desk, but my complaint was completely ignored; no one took any action to address the issue. Additionally, we waited for over an hour for the promised iron to be brought to our room, only to find out they had forgotten entirely. The rooms themselves were quite small and definitely not worth the steep price. For what they offered, it felt like a complete rip-off. For anyone considering staying here, save yourself the disappointment and money—go to the Marriott instead.
I recently had an extremely disappointing stay at what was supposed to be a five-star hotel, but felt more like a three-star experience. Upon arrival, the room’s cleanliness was immediately questionable. The bathroom, in particular, was in unacceptable condition with stained bath mats that clearly hadn’t been cleaned properly. The luxurious experience that was advertised was nowhere to be found. The decor and amenities were very basic, far from what I expected from a hotel of this supposed caliber. I reported the poor cleaning service to the front desk, but my complaint was completely ignored; no one took any action to address the issue. Additionally, we waited for over an hour for the promised iron to be brought to our room, only to find out they had forgotten entirely. The rooms themselves were quite small and definitely not worth the steep price. For what they offered, it felt like a complete rip-off. For anyone considering staying here, save yourself the disappointment and money—go to the Marriott instead.
10
Nicole
19 feb 2026
·
Se alojó 3 noches
Beautiful ambience in the hotel, very clean and warm. The staff were friendly and helpful. Breakfast was delicious. Our room could not have been nicer. Excellent shower, bath and even an under heated floor in the bathroom. The ONLY thing we would criticise is the bar area lacked atmosphere. It was a little too formal. However, we would recommend this hotel to friends and family and would stay again.
Beautiful ambience in the hotel, very clean and warm. The staff were friendly and helpful. Breakfast was delicious. Our room could not have been nicer. Excellent shower, bath and even an under heated floor in the bathroom. The ONLY thing we would criticise is the bar area lacked atmosphere. It was a little too formal. However, we would recommend this hotel to friends and family and would stay again.
10
Maria
24 sept 2025
·
Se alojó 4 noches
This hotel was clean, beautiful, modern and in a great location, but what made it even better was the truly outstanding service of every employee. Would definitely stay there again!
This hotel was clean, beautiful, modern and in a great location, but what made it even better was the truly outstanding service of every employee. Would definitely stay there again!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones suelen ser espaciosas, cómodas y bien amuebladas, con techos altos, elementos modernos y baños lujosos. Algunos huéspedes informan sobre camas firmes, distribuciones incómodas o una iluminación deficiente, suelos resbaladizos en el baño, aire acondicionado débil o complicado y ocasionales problemas de conexión Wi-Fi o con el televisor.
Reseñas de huéspedes relacionadas
8
Eamonn
19 ago 2024
·
Se alojó 7 noches
Very enjoyable stay….. staff are very friendly, helpful and respectful ( with one exception) Very good breakfast. Our only problem was with the air conditioning which didn’t work well.
Very enjoyable stay….. staff are very friendly, helpful and respectful ( with one exception) Very good breakfast. Our only problem was with the air conditioning which didn’t work well.
6
Thiago
9 ene 2026
·
Se alojó 6 noches
Mesmo tendo sido inaugurado recentemente, a propriedade apresenta problemas graves para os padrões atuais. Não é possível conectar o celular à televisão, algo extremamente básico nos dias de hoje. O hotel sequer disponibiliza soluções alternativas como Chromecast ou Apple TV. Fui acomodado em uma suíte, o que naturalmente cria a expectativa de uma experiência superior. A suíte em si é boa, bem decorada e conta com um banheiro extremamente amplo, algo cada vez mais raro. No entanto, apesar dessas qualidades, a acomodação estava localizada no fim do corredor, e possuía vista para os fundos do edifício , o que é absolutamente incompatível com a categoria do quarto. Por sua vez, o trajeto até a suíte era confuso, com várias escadas e desníveis, evidenciando um layout extremamente mal planejado. A piscina é claramente subdimensionada, contando com apenas cinco ou seis espreguiçadeiras, que permanecem constantemente ocupadas, tornando o espaço praticamente inutilizável para os hóspedes. Além disso, houve inconsistência clara nos procedimentos do hotel. Em duas noites distintas, solicitei refeições por aplicativo (Uber) para entrega no quarto. Em uma das noites, o processo ocorreu de forma totalmente tranquila. Já na outra, fui indevidamente incomodado pela recepção, alegando que eu deveria pegar o pedido pessoalmente na portaria, mas a situação foi resolvida. É importante deixar claro que a experiência negativa não tem qualquer relação com a equipe. Todos foram muito atenciosos.
Mesmo tendo sido inaugurado recentemente, a propriedade apresenta problemas graves para os padrões atuais. Não é possível conectar o celular à televisão, algo extremamente básico nos dias de hoje. O hotel sequer disponibiliza soluções alternativas como Chromecast ou Apple TV. Fui acomodado em uma suíte, o que naturalmente cria a expectativa de uma experiência superior. A suíte em si é boa, bem decorada e conta com um banheiro extremamente amplo, algo cada vez mais raro. No entanto, apesar dessas qualidades, a acomodação estava localizada no fim do corredor, e possuía vista para os fundos do edifício , o que é absolutamente incompatível com a categoria do quarto. Por sua vez, o trajeto até a suíte era confuso, com várias escadas e desníveis, evidenciando um layout extremamente mal planejado. A piscina é claramente subdimensionada, contando com apenas cinco ou seis espreguiçadeiras, que permanecem constantemente ocupadas, tornando o espaço praticamente inutilizável para os hóspedes. Além disso, houve inconsistência clara nos procedimentos do hotel. Em duas noites distintas, solicitei refeições por aplicativo (Uber) para entrega no quarto. Em uma das noites, o processo ocorreu de forma totalmente tranquila. Já na outra, fui indevidamente incomodado pela recepção, alegando que eu deveria pegar o pedido pessoalmente na portaria, mas a situação foi resolvida. É importante deixar claro que a experiência negativa não tem qualquer relação com a equipe. Todos foram muito atenciosos.
6
Marcin
10 ene 2023
·
Se alojó 1 noche
Hotel 15 has amazing architecture and attention to detail My biggest complaint was 1) King size Bed was essentially made out of 2 twin beds joined together with a seem in the middle…. Not exactly comfortable 2) at 8 am floor above started jackhammering and was extremely loud Other than that this hotel was expensive but details of construction and style was amazing
Hotel 15 has amazing architecture and attention to detail My biggest complaint was 1) King size Bed was essentially made out of 2 twin beds joined together with a seem in the middle…. Not exactly comfortable 2) at 8 am floor above started jackhammering and was extremely loud Other than that this hotel was expensive but details of construction and style was amazing
8
Ju Wen
8 ago 2024
·
Se alojó 3 noches
新的這一棟房間裝修光亮採光很好、我選擇2張單人床的感覺床很小，可能是亞洲的單人床睡慣大的了、建議還是選擇大床舒服一點、服務很好跟他們要水都會送上來房間！樓下的spa也挺不錯的有空的話可以去享受一下！游泳池是室內的不大，記得帶泳衣過來享受喔！ 早餐也可以接受，當然沒亞洲酒店這麼豐富 這房間唯一缺點便是洗澡時水會流出地面、而地面卻沒有排水孔導致洗完澡後地面宛如淹水一樣需要用很多毛巾去擦拭吸水！水會沿著浴缸邊緣流到地面，由於地板是大理石所以擔心會滑倒！不建議老人入住
新的這一棟房間裝修光亮採光很好、我選擇2張單人床的感覺床很小，可能是亞洲的單人床睡慣大的了、建議還是選擇大床舒服一點、服務很好跟他們要水都會送上來房間！樓下的spa也挺不錯的有空的話可以去享受一下！游泳池是室內的不大，記得帶泳衣過來享受喔！ 早餐也可以接受，當然沒亞洲酒店這麼豐富 這房間唯一缺點便是洗澡時水會流出地面、而地面卻沒有排水孔導致洗完澡後地面宛如淹水一樣需要用很多毛巾去擦拭吸水！水會沿著浴缸邊緣流到地面，由於地板是大理石所以擔心會滑倒！不建議老人入住
8
Aiko
26 feb 2024
·
Se alojó 2 noches
静かな場所で清潔で安眠できました。が、バスルームがステップフロアになっていて、磨きの大理石仕上でした。 夜中にトイレに行くときに滑ってしまい、危険を感じました。それ以外は、快適なホテルでした。
静かな場所で清潔で安眠できました。が、バスルームがステップフロアになっていて、磨きの大理石仕上でした。 夜中にトイレに行くときに滑ってしまい、危険を感じました。それ以外は、快適なホテルでした。
10
DANIEL
2 mar 2025
·
Se alojó 3 noches
Our room was stunning! 2 bathrooms, 2 TVs, big couch and table. Huge windows that opened to a courtyard. I loved our stay and highly recommend.
Our room was stunning! 2 bathrooms, 2 TVs, big couch and table. Huge windows that opened to a courtyard. I loved our stay and highly recommend.
10
Sarah
17 nov 2024
·
Se alojó 4 noches
The hotel was beautiful and in a great location. The team were very helpful and welcoming. The whole hotel was spotlessly clean, quiet and well cared for. The only elements that could be improved were the bed was VERY firm and the pillows were not comfortable. The breakfast tea was not replenished in the room and the towels were quite rough. All personal preference and didn’t massively impact our overall stay but for a 5 star hotel you would expect these things.
The hotel was beautiful and in a great location. The team were very helpful and welcoming. The whole hotel was spotlessly clean, quiet and well cared for. The only elements that could be improved were the bed was VERY firm and the pillows were not comfortable. The breakfast tea was not replenished in the room and the towels were quite rough. All personal preference and didn’t massively impact our overall stay but for a 5 star hotel you would expect these things.
10
Dale
1 sept 2024
·
Se alojó 3 noches
Really amazing hotel. It's beautiful, quiet, great food and excellent service. The staff are very friendly and helpful. The only issue we had was the wifi (not secure and sometimes spotty), which also didn't connect with the tv. So, we couldn't watch anything on the tv. The Michelin reviewed restaurant was amazing!
Really amazing hotel. It's beautiful, quiet, great food and excellent service. The staff are very friendly and helpful. The only issue we had was the wifi (not secure and sometimes spotty), which also didn't connect with the tv. So, we couldn't watch anything on the tv. The Michelin reviewed restaurant was amazing!
10
Staci
20 sept 2025
·
Se alojó 4 noches
Property is immaculate, beautiful and convenient with top-tier service and a 5-star breakfast that should not be missed. Rooms are above average but not perfect. Upgraded room but bit boxy although the lovely, high ceilings give it charm + still able to keep room very cool. Also, took a few days to not get water everywhere during shower + lighting option in bathroom are too bright. Still, excellent, highly recommended, experience and I cannot emphasize enough: do not miss breakfast!!!!!!!!
Property is immaculate, beautiful and convenient with top-tier service and a 5-star breakfast that should not be missed. Rooms are above average but not perfect. Upgraded room but bit boxy although the lovely, high ceilings give it charm + still able to keep room very cool. Also, took a few days to not get water everywhere during shower + lighting option in bathroom are too bright. Still, excellent, highly recommended, experience and I cannot emphasize enough: do not miss breakfast!!!!!!!!
10
Michael
4 mar 2023
·
Se alojó 3 noches
Fantastic hotel, location was perfect - so close to all the sights in Old Town. We booked the Superior Room for 3 nights and it was absolutely amazing. Really large, spotlessly clean room with high ceilings, a beautiful bathroom with a freestanding bath and separate shower, his and hers sink, as well as some in-room gadgets like automatic curtain and blind operators. The spa was beautiful and we got it to ourselves every time we went. A large indoor swimming pool, jacuzzi, sauna and steam room - it was super modern and just what we needed after a long day exploring Krakow. The hotel staff were very friendly and always on hand to answer any questions.
Fantastic hotel, location was perfect - so close to all the sights in Old Town. We booked the Superior Room for 3 nights and it was absolutely amazing. Really large, spotlessly clean room with high ceilings, a beautiful bathroom with a freestanding bath and separate shower, his and hers sink, as well as some in-room gadgets like automatic curtain and blind operators. The spa was beautiful and we got it to ourselves every time we went. A large indoor swimming pool, jacuzzi, sauna and steam room - it was super modern and just what we needed after a long day exploring Krakow. The hotel staff were very friendly and always on hand to answer any questions.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio se describe con frecuencia como excepcional, con personal amable y proactivo, y una recepción servicial para reservas y excursiones. Algunos huéspedes experimentaron respuestas inconsistentes o interacciones descorteses en la recepción.
Reseñas de huéspedes relacionadas
10
Elizabeth
19 feb 2026
·
Se alojó 3 noches
Absolutely beautiful hotel, comfortable and luxurious but with a cosy, welcoming feel. The staff were fabulous and so friendly, nothing was too much trouble.
Absolutely beautiful hotel, comfortable and luxurious but with a cosy, welcoming feel. The staff were fabulous and so friendly, nothing was too much trouble.
10
John
26 ago 2025
·
Se alojó 1 noche
Great hotel in a great location. Employees went out of their way to be accomodating.
Great hotel in a great location. Employees went out of their way to be accomodating.
10
Robert
29 ene 2024
·
This is a great property with an amazing staff. When we arrived, there was an issue with our booking. We had 3 rooms and needed specific types of beds in each room. The staff worked hard to accommodate us. Special thank you to Yana Arsenii.
This is a great property with an amazing staff. When we arrived, there was an issue with our booking. We had 3 rooms and needed specific types of beds in each room. The staff worked hard to accommodate us. Special thank you to Yana Arsenii.
6
Rafal
27 jul 2024
·
Se alojó 4 noches
Front desk was unfriendly right from the start, they did not created solution for the problem only extend it for ther pleasures. During the stay they treat us like we not belong there. Even on the last day had problems to order car service for my family.
Front desk was unfriendly right from the start, they did not created solution for the problem only extend it for ther pleasures. During the stay they treat us like we not belong there. Even on the last day had problems to order car service for my family.
10
alastair
1 ene 2025
·
Se alojó 4 noches
Amazing. Staff exceptional
Amazing. Staff exceptional
6
Jessica
28 jul 2025
·
Se alojó 3 noches
This hotel is beautiful, convenient and well located. Unfortunately, 2 of the staff members were so shockingly rude that my entire experience there was tainted. Even more disappointing was that their attitude seemed so pointed that it felt like racism :( Such a shame for such a gorgeous hotel in such a wonderful city.
This hotel is beautiful, convenient and well located. Unfortunately, 2 of the staff members were so shockingly rude that my entire experience there was tainted. Even more disappointing was that their attitude seemed so pointed that it felt like racism :( Such a shame for such a gorgeous hotel in such a wonderful city.
10
Mary Ellen
24 may 2023
·
Se alojó 1 noche
They make you feel welcome and appreciated. I felt like royalty! They went out of their way to help book tours and make my stay absolutely perfect!
They make you feel welcome and appreciated. I felt like royalty! They went out of their way to help book tours and make my stay absolutely perfect!
10
Ryan
18 ago 2024
·
Se alojó 4 noches
The staff couldn’t help enough
The staff couldn’t help enough
10
James
1 mar 2026
·
Se alojó 3 noches
The room was absolutely lovely and the staff and concierge team were incredibly helpful when it came to finding some last minute restaurants for us! Spa/Pool area was clean and amazingly maintained by the spa team Couldn’t recommend higher
The room was absolutely lovely and the staff and concierge team were incredibly helpful when it came to finding some last minute restaurants for us! Spa/Pool area was clean and amazingly maintained by the spa team Couldn’t recommend higher
10
Sedarius
21 sept 2023
·
Se alojó 2 noches
Excellent, friendly, and very helpful staff. They could not have been nicer. Absolutely beautiful rooms- clean and spacious. Beautiful hotel with wonderful amenities. Great location close to the main square of the city. I highly recommended it without reservation!!
Excellent, friendly, and very helpful staff. They could not have been nicer. Absolutely beautiful rooms- clean and spacious. Beautiful hotel with wonderful amenities. Great location close to the main square of the city. I highly recommended it without reservation!!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicación céntrica y tranquila, a pocos pasos de la Plaza Mayor y de los lugares de interés del Casco Antiguo, con fácil acceso al transporte. Los huéspedes aprecian estar cerca de restaurantes, bares y la estación de tren, mientras se mantienen alejados de las multitudes.
Reseñas de huéspedes relacionadas
10
Matteo
4 jul 2025
·
Se alojó 5 noches
Amazing location and beautiful, upscale hotel
Amazing location and beautiful, upscale hotel
10
Monica
9 abr 2025
·
Se alojó 2 noches
Vi hade en fantastisk vistelse! Hotellet hade ett perfekt läge för oss, centralt och nära till det mesta. Vi kunde promenera vart än vi skulle, och på kvällen var det lätt att hitta riktigt bra restauranger i närheten. Personalen var utomordentligt trevliga och serviceinriktade, vi kände oss väldigt välkomnade och uppskattade som gäster. Stort och luftigt rum med hög, modern, standard.
Vi hade en fantastisk vistelse! Hotellet hade ett perfekt läge för oss, centralt och nära till det mesta. Vi kunde promenera vart än vi skulle, och på kvällen var det lätt att hitta riktigt bra restauranger i närheten. Personalen var utomordentligt trevliga och serviceinriktade, vi kände oss väldigt välkomnade och uppskattade som gäster. Stort och luftigt rum med hög, modern, standard.
10
Mark
28 oct 2024
·
Se alojó 4 noches
Probably the best hotel I have ever stayed in. Luxurious and very quiet. Quick walk to main train station and also the main square. Would love to go back!
Probably the best hotel I have ever stayed in. Luxurious and very quiet. Quick walk to main train station and also the main square. Would love to go back!
10
Anita
3 ago 2024
·
Se alojó 4 noches
Great location but still quiet. Felt very special to be in an actual palace! Spa was very clean and relaxing. Nespresso in room and wonderful breakfast. Staff was top notch!!
Great location but still quiet. Felt very special to be in an actual palace! Spa was very clean and relaxing. Nespresso in room and wonderful breakfast. Staff was top notch!!
10
Lamiese
22 may 2023
·
Se alojó 3 noches
Absolutely beautiful hotel in perfect location. The hotel is Located 150 meters from the central town square in Krakow, which is beautiful and bustling with restaurants, shops and activity. All the staff were pleasant and helpful. The room was immaculate and beautiful. The spa was perfect, with a 15 meter lap pool and jacuzzi. There was also a small gym, with a top class steam room and sauna. Would highly recommend a stay at this hotel.
Absolutely beautiful hotel in perfect location. The hotel is Located 150 meters from the central town square in Krakow, which is beautiful and bustling with restaurants, shops and activity. All the staff were pleasant and helpful. The room was immaculate and beautiful. The spa was perfect, with a 15 meter lap pool and jacuzzi. There was also a small gym, with a top class steam room and sauna. Would highly recommend a stay at this hotel.
10
Miroslaw
3 ago 2025
·
Se alojó 6 noches
Beautiful hotel, just minutes from the Main Square, Sukiennice and Mariacki church . The customer service was top-notch. The staff went above and beyond to help us. We will definitely return to this hotel.
Beautiful hotel, just minutes from the Main Square, Sukiennice and Mariacki church . The customer service was top-notch. The staff went above and beyond to help us. We will definitely return to this hotel.
10
Rita
12 mar 2025
·
Se alojó 3 noches
Nice hotel in a convenient location.
Nice hotel in a convenient location.
10
Hannah
6 ene 2025
·
Se alojó 3 noches
Excellent hotel. Beautiful interior. Fantastic professional staff. The hotel is situated in a really central area of the Old Town with lots of lovely bars and restaurants on the doorstep. Would definitely stay here again.
Excellent hotel. Beautiful interior. Fantastic professional staff. The hotel is situated in a really central area of the Old Town with lots of lovely bars and restaurants on the doorstep. Would definitely stay here again.
10
William Duncan
2 abr 2025
·
Se alojó 4 noches
Beautifully appointed with all the trappings of a luxury hotel. The pool, sauna, steam room and jacuzzi were just perfect with the pool having the additional benefit of a powerful jet stream facility for ‘never ending’ swims. Krakow is a wonderful city and the H15 hotel matches its beauty and situated less than 5 minutes from the main square.
Beautifully appointed with all the trappings of a luxury hotel. The pool, sauna, steam room and jacuzzi were just perfect with the pool having the additional benefit of a powerful jet stream facility for ‘never ending’ swims. Krakow is a wonderful city and the H15 hotel matches its beauty and situated less than 5 minutes from the main square.
10
Borja
7 abr 2025
·
Se alojó 3 noches
Excellent hotel on a perfect location
Excellent hotel on a perfect location
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno recibe elogios generalizados por su calidad, variedad y servicio, y muchos lo consideran el mejor que han probado; el restaurante del hotel también recibe excelentes críticas. Algunos señalan ocasionales esperas, opciones vegetarianas o veganas limitadas, raciones pequeñas o un menú de desayuno que no les gustó.
Reseñas de huéspedes relacionadas
10
Richard
7 ago 2025
·
Se alojó 7 noches
I can find no fault with this hotel which is one of the best I have ever stayed it. The staff were marvellous, the room was excellent, the location is perfect and the breakfast extensive and good quality. If I never stay here again I will be very sad!
I can find no fault with this hotel which is one of the best I have ever stayed it. The staff were marvellous, the room was excellent, the location is perfect and the breakfast extensive and good quality. If I never stay here again I will be very sad!
8
Siobhan
11 ene 2023
·
Se alojó 5 noches
Loved the hotel, and the welcome was great. But they did ask us three times - three different staff- about availing of the welcome drink. (We only got it once, though!!). And was a bit disappointed that residents did not automatically have a spot for dinner on New Year's Eve. Though we enquired about it on arrival, on Dec 30 we were told the dining option was booked out. They did find us a nice alternative, though. Breakfast was a bit chaotic at times, and we waited 40 mins for tea and coffee on the first morning. But the staff were always amazing and very kind. Few options for vegetarians on main breakfast menu, apart from curry, but when asked they did drum up some lovely breakfast mushrooms, on toast, on salad, and in a ramekin, depending who took the order. Would recommend it for sure, and would have loved to stay longer. We stayed for 5 nights and were sad to leave. Great location, whether you turn right or left outside the front door. We also loved our superior room on the third floor and the lovely relaxing spa.
Loved the hotel, and the welcome was great. But they did ask us three times - three different staff- about availing of the welcome drink. (We only got it once, though!!). And was a bit disappointed that residents did not automatically have a spot for dinner on New Year's Eve. Though we enquired about it on arrival, on Dec 30 we were told the dining option was booked out. They did find us a nice alternative, though. Breakfast was a bit chaotic at times, and we waited 40 mins for tea and coffee on the first morning. But the staff were always amazing and very kind. Few options for vegetarians on main breakfast menu, apart from curry, but when asked they did drum up some lovely breakfast mushrooms, on toast, on salad, and in a ramekin, depending who took the order. Would recommend it for sure, and would have loved to stay longer. We stayed for 5 nights and were sad to leave. Great location, whether you turn right or left outside the front door. We also loved our superior room on the third floor and the lovely relaxing spa.
10
Sebastian
22 jul 2025
·
Se alojó 2 noches
Ekstremt vennlig personale, noe du lurte på så kunne de hjelpe deg med så si alt. Rommet luktet godt og var veldig ryddig. Vil sterkt anbefale dette hotellet. Hvis jeg skulle prike på noe var det frokosten. Du måtte bestille fra en meny, som er greit nok i seg selv men veldig små posjoner.
Ekstremt vennlig personale, noe du lurte på så kunne de hjelpe deg med så si alt. Rommet luktet godt og var veldig ryddig. Vil sterkt anbefale dette hotellet. Hvis jeg skulle prike på noe var det frokosten. Du måtte bestille fra en meny, som er greit nok i seg selv men veldig små posjoner.
10
Brie
15 jun 2025
·
Se alojó 4 noches
This is a great property in the best part of the Old Town. It is very easy to see all of Old Town. It is also easy to get to the rest of the city as the public transport is nearby. The hotel is also about two doors down from the museum. The property is interesting in the best way possible, architecturally and historically. Our room was quite large with all the amenities you'd expect from a property like this. Our morning breakfasts were wonderful. We had quite a buffet selection. We also had the option of individual orders of omlettes, etc. Hotel staff were attentive. Our concierge was helpful to us. She (I never got her name) helped book various excursions and more. The front desk, bell, and restaurant staff were great. We would go back there any time.
This is a great property in the best part of the Old Town. It is very easy to see all of Old Town. It is also easy to get to the rest of the city as the public transport is nearby. The hotel is also about two doors down from the museum. The property is interesting in the best way possible, architecturally and historically. Our room was quite large with all the amenities you'd expect from a property like this. Our morning breakfasts were wonderful. We had quite a buffet selection. We also had the option of individual orders of omlettes, etc. Hotel staff were attentive. Our concierge was helpful to us. She (I never got her name) helped book various excursions and more. The front desk, bell, and restaurant staff were great. We would go back there any time.
10
Kelsey
19 ago 2024
·
Se alojó 3 noches
Everything about this hotel was excellent. The staff were all so friendly and helpful- everyone offered great suggestions for dining and activities. They helped us organize take away breakfast boxes for early day trips that were so delicious and filled with amazing pastries, sandwiches and fruit and had hot lattes ready for us when we had to leave by 6am! we really appreciated it!! The rooms were comfortable and lovely. The lobby is stunning and the pool and spa area were great! We used the gym and steam rooms and jacuzzi all very nice. The location is perfect- just a couple blocks away from the old town square but removed just enough that the block is not crawling with tourists. Would definitely stay here again and recommend it to anyone visiting Krakow!
Everything about this hotel was excellent. The staff were all so friendly and helpful- everyone offered great suggestions for dining and activities. They helped us organize take away breakfast boxes for early day trips that were so delicious and filled with amazing pastries, sandwiches and fruit and had hot lattes ready for us when we had to leave by 6am! we really appreciated it!! The rooms were comfortable and lovely. The lobby is stunning and the pool and spa area were great! We used the gym and steam rooms and jacuzzi all very nice. The location is perfect- just a couple blocks away from the old town square but removed just enough that the block is not crawling with tourists. Would definitely stay here again and recommend it to anyone visiting Krakow!
10
Ash
23 nov 2024
·
Se alojó 3 noches
Great hotel .. right next to the old market sq The spa facilities were excellent The breakfast was of high quality
Great hotel .. right next to the old market sq The spa facilities were excellent The breakfast was of high quality
10
Glauber
18 jul 2023
·
Se alojó 2 noches
Hôtel à deux pas de la place principale de Cracovie dans l’hyper centre. Le personnel est très professionnel. Le restaurant Michelin est fantastique. Très beau SPA.
Hôtel à deux pas de la place principale de Cracovie dans l’hyper centre. Le personnel est très professionnel. Le restaurant Michelin est fantastique. Très beau SPA.
10
Winfield
23 mar 2025
·
Se alojó 3 noches
I Defilad hotel. Great breakfast. Fantastic Spa. Getting sold to Marriot so hope they don’t wreck it.
I Defilad hotel. Great breakfast. Fantastic Spa. Getting sold to Marriot so hope they don’t wreck it.
10
Staci
20 sept 2025
·
Se alojó 4 noches
Property is immaculate, beautiful and convenient with top-tier service and a 5-star breakfast that should not be missed. Rooms are above average but not perfect. Upgraded room but bit boxy although the lovely, high ceilings give it charm + still able to keep room very cool. Also, took a few days to not get water everywhere during shower + lighting option in bathroom are too bright. Still, excellent, highly recommended, experience and I cannot emphasize enough: do not miss breakfast!!!!!!!!
Property is immaculate, beautiful and convenient with top-tier service and a 5-star breakfast that should not be missed. Rooms are above average but not perfect. Upgraded room but bit boxy although the lovely, high ceilings give it charm + still able to keep room very cool. Also, took a few days to not get water everywhere during shower + lighting option in bathroom are too bright. Still, excellent, highly recommended, experience and I cannot emphasize enough: do not miss breakfast!!!!!!!!
10
Hannah
25 jul 2024
·
Se alojó 4 noches
Fabulous hotel. Our second visit. Only slight disappointment is no sweet vegan cooked breakfast option and no toaster.
Fabulous hotel. Our second visit. Only slight disappointment is no sweet vegan cooked breakfast option and no toaster.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
MARCELA
21 may 2026
·
Se alojó 3 noches
Excelente hotel, la ubicación es muy buena y las instalaciones hermosas
Excelente hotel, la ubicación es muy buena y las instalaciones hermosas
10
Martín
13 nov 2025
·
Se alojó 2 noches
Excelente Hotel, ubicación inmejorable la atención del personal maravilloso, pero tienen que mejorar el desayuno
Excelente Hotel, ubicación inmejorable la atención del personal maravilloso, pero tienen que mejorar el desayuno
10
Luis
28 dic 2024
·
Se alojó 2 noches
Un hotel increíble y su personal super amables
Un hotel increíble y su personal super amables
10
CLARA
9 mar 2024
·
Se alojó 2 noches
El hotel está muy cerca de la plaza , la habitación es muy cómoda y le baño muy bien decorado, las amenidades de las mejores, el desayuno muy rico. Personal muy amable.
El hotel está muy cerca de la plaza , la habitación es muy cómoda y le baño muy bien decorado, las amenidades de las mejores, el desayuno muy rico. Personal muy amable.
10
Miguel Alejandro
18 abr 2023
·
Se alojó 2 noches
Sin duda uno de los mejores hoteles de Cracovia, a unos pasos de la plaza principal, excelente atención, gran servicio, sin duda volvería.
Sin duda uno de los mejores hoteles de Cracovia, a unos pasos de la plaza principal, excelente atención, gran servicio, sin duda volvería.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 12:00
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Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-20: NO DATA
- 2026-09-21: 409.5600810750732USD
- 2026-09-22: 382.92772351904296USD
- 2026-09-23: 364.03225711230465USD
- 2026-09-24: 398.4928944111328USD
- 2026-09-25: 415.2877876983032USD
- 2026-09-26: 453.7402031874389USD
- 2026-09-27: 398.4928944111328USD
- 2026-09-28: 487.60510021765134USD
- 2026-09-29: 388.0082575488281USD
- 2026-09-30: 475.97380241546625USD
- 2026-10-01: 431.8993090028686USD
- 2026-10-02: 451.1859759700927USD
- 2026-10-03: 380.7703999022827USD
- 2026-10-04: 298.9769789309692USD
- 2026-10-05: 432.3523683050537USD
- 2026-10-06: 500.5027178378906USD
- 2026-10-07: 578.3966239118041USD
- 2026-10-08: 330.3641674475097USD
- 2026-10-09: 823.3485290346679USD
- 2026-10-10: 2363.5726974492186USD
- 2026-10-11: 839.2049398395995USD
- 2026-10-12: 351.64630365417474USD
- 2026-10-13: 321.49747956280515USD
- 2026-10-14: 321.49747956280515USD
- 2026-10-15: 522.0760939573975USD
- 2026-10-16: 365.18378138085933USD
- 2026-10-17: 382.92772351904296USD
- 2026-10-18: 287.7998600462036USD
- 2026-10-19: 297.1195372571411USD
- 2026-10-20: 383.5711174110717USD
- 2026-10-21: 339.7809712800293USD
- 2026-10-22: NO DATA
- 2026-10-23: 461.2067772335815USD
- 2026-10-24: 351.64630365417474USD
- 2026-10-25: 266.43140850256344USD
- 2026-10-26: 310.1930394331054USD
- 2026-10-27: 307.42087211279295USD
- 2026-10-28: 297.7128283674316USD
- 2026-10-29: 277.1533863005676USD
- 2026-10-30: 266.43140850256344USD
- 2026-10-31: 262.0304284380798USD
- 2026-11-01: 238.11633922521972USD
- 2026-11-02: 238.11633922521972USD
- 2026-11-03: 229.75664460781857USD
- 2026-11-04: 229.75664460781857USD
- 2026-11-05: 249.1726796165771USD
- 2026-11-06: 279.5372395684204USD
- 2026-11-07: 279.5372395684204USD
- 2026-11-08: 237.2648193575134USD
- 2026-11-09: 229.75664460781857USD
- 2026-11-10: 229.75664460781857USD
- 2026-11-11: 238.11633922521972USD
- 2026-11-12: 258.8375656934509USD
- 2026-11-13: 309.5781957295532USD
- 2026-11-14: 330.18796799999996USD
- 2026-11-15: 238.11633922521972USD
- 2026-11-16: 229.75664460781857USD
- 2026-11-17: 238.11633922521972USD
- 2026-11-18: 229.75664460781857USD
- 2026-11-19: 249.1726796165771USD
- 2026-11-20: 309.5781957295532USD
Este alojamiento proporciona un servicio de traslado desde el aeropuerto (es posible que se apliquen cargos adicionales). Los huéspedes deberán proporcionar al alojamiento los datos de su llegada a través de la información de contacto que figura en la confirmación de la reserva. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
- Piscina disponible de 07:00 a 22:00.
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Este alojamiento permite mascotas solo en determinadas habitaciones (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas). Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva.
- Desayuno a la carta: 180 PLN por adulto y 90 PLN por menor (precio aproximado)
- Transporte al aeropuerto: 170 PLN por vehículo (solo ida, máximo 3 personas)
- Aparcamiento en las inmediaciones: 150 PLN por día (ubicado a 200 m)
- Mascotas: 200 PLN por mascota, por día más cargo único de 540 PLN por limpieza
- No se cobran tasas por los animales de servicio
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Servicio de aparcacoches
Servicios
Mostrador turístico
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Caja fuerte
Alquiler de bicicletas
Consigna de equipajes
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Jardín
Senderismo
Piscina cubierta
Bicycle Tour Information
Pool (Indoor)
Muebles de exterior
Fitness Center (nearby)
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Tratamientos corporales
Tratamientos faciales
Desayuno en la habitación
Habitación familiar
Beach Sun Loungers
Wheelchair Accessible (Limited)
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Servicio de aparcacoches
Internet
WiFi gratuito