William de Percy

The stay was for a family wedding which was fantastic. Amazing venue and so comfortable to stay at. Staff were fantastic nothing any bother. Food was excellent. We loved our stay thank you so much.

The whole place is stunning. Wedding day they really looked after everything from start to finish.

The food in restaurant and staff were great and the place lovely, I think our room was a little tired and could do with a revamp but we had a lovely stay

Charming historical place. Nicely done up. Food in restaurant excelllent. Had a lovely time relaxing and eating.

To explain what happened was the following which the manager of the night shift was aware of was the following. We had checked in mid day to drop the bags in the hotel room to find we had not been provided toilet paper ,which was quickly solved when I spoke to the front desk , after this we went down to enjoy the wedding as normal. When we finished the night we went back to the room to find the shower not working (Temperature would not change from cold) and the room full of harvest flies and insects . This was due to the room windows all being left open , we then mentioned this to the night shift manager who moved us to room 23 to which the insect situation was exactly the same but the shower was working. As this was at 1 am in the morning and no other room was available we had no choice to accept this. We are not happy that we have paid £197.19 for a single night to barely have a good nights stay. I emailed the manager and have been ignored so this review is the next step.