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SureStay by Best Western Grayson

From

90 US$

/nat

SureStay by Best Western Grayson - Image 1

SureStay by Best Western Grayson - Værelse

SureStay by Best Western Grayson - Værelse

SureStay by Best Western Grayson - Reception

SureStay by Best Western Grayson - Pool

Vælg datoer for at se priser og tilgængelighed

From

90 US$

/nat

Om dette overnatningssted

Drag fordel af rekreative tilbud, såsom en indendørs pool, eller andre faciliteter, inklusive gratis trådløs internetadgang og pejs i lobbyen.

Parkering
Swimmingpool
Indendørs pool
Ikkerygerværelser
Udendørs opvarmet pool
Rengøring

Lokation

501 C W Stevens Boulevard, Grayson, Kentucky, USA

Kentucky's Kristne Universitet (0.7 mil)

Grayson Lake State Park (11.5 mil)

Hidden Cove Golfbane (12.6 mil)

Carter Caves State Park (14.4 mil)

King's Daughters Family Care Center - Olive Hill (14.8 mil)

Sandy's Racing and Gaming (15.4 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

4

Suite - 1 kingsize-seng - ikke-ryger - boblebad

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

4

Standardværelse - 1 kingsize-seng - ikke-ryger - køleskab og mikrobølgeovn

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

4

Standardværelse - 1 kingsize-seng - handicapvenligt - køleskab og mikrobølgeovn (Walk-in Shower)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

4

Standardværelse - 1 queensize-seng - ikke-ryger - køleskab og mikrobølgeovn

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

4

Standardværelse - 1 queensize-seng - handicapvenligt - køleskab og mikrobølgeovn

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

4

Standardværelse - 1 kingsize-seng - ikke-ryger - boblebad (with Sofabed)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 4

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

4

Suite - 1 kingsize-seng - ikke-ryger - boblebad (with Sofabed)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 4

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

4

Suite - 1 kingsize-seng - handicapvenligt - køleskab og mikrobølgeovn

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

4

Standardværelse - 1 kingsize-seng - ikke-ryger (Larger Room;with Sofabed)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 4

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

4

Standardværelse - 2 queensize-senge - ikke-ryger - køleskab og mikrobølgeovn

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

Gæsteanmeldelser af SureStay by Best Western Grayson

7.6

God

Baseret på 373 verificerede anmeldelser

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På SureStay by Best Western Grayson fremhæver rejsende ofte venligt og imødekommende personale og nem adgang til motorvejen, mens tilbagevendende klager omhandler inkonsekvent morgenmad, rengøring og vedligeholdelsesproblemer, en ofte nævnt mangel på elevator og periodiske lukninger eller problemer med poolen.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På SureStay by Best Western Grayson fremhæver rejsende ofte venligt og imødekommende personale og nem adgang til motorvejen, mens tilbagevendende klager omhandler inkonsekvent morgenmad, rengøring og vedligeholdelsesproblemer, en ofte nævnt mangel på elevator og periodiske lukninger eller problemer med poolen.

Nogle oplevede lange indtjekningstider, forvirring omkring reservationer via tredjepart og ekstra gebyrer for tidlig indtjekning. Flere gæster nævnte, at de følte sig trygge på stedet, hjulpet af veloplyst parkering. Forvent et budgetvenligt ophold med varierende kvalitet af faciliteter og vedligeholdelse.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Indendørs pool er populær, når den er åben, men der er rapporteret om lukninger, problemer med varmeanlægget, rengøringsproblemer og en begrænset størrelse. Manglen på elevator nævnes ofte, og noget af udstyret (is- og juiceautomater, låse til døre udefra) og vedligeholdelsen varierer, selvom parkeringen er veloplyst.

Relaterede gæsteanmeldelser

10

Wesley

20. jul. 2024

·

Overnattede 1 nat

The salt water pool was a nice bonus after a long drive.

The salt water pool was a nice bonus after a long drive.

4

Julia

18. feb. 2024

·

Overnattede 1 nat

Everything was out of order! The pool was broken the ice machine was not working. The juice dispenser was out of order & no working fireplace & it was snowing out. I would never go back. Angie at the front desk was the only good thing about this place.

Everything was out of order! The pool was broken the ice machine was not working. The juice dispenser was out of order & no working fireplace & it was snowing out. I would never go back. Angie at the front desk was the only good thing about this place.

10

susan

27. sep. 2025

·

Overnattede 1 nat

Staff was super helpful and quick to help. There was a small issue with room (not a huge deal). The attendant quickly switched me to a different room without delay. Every time I left or returned thru the lobby I was greeted with a friendly smile. The breakfast room was well stocked and had lots of hot and cold options. The space was clean. As a female solo traveler safety is always a concern. I felt very safe in the whole space. I saw cameras in all the common areas and there was always one or two people either at the desk or outside the main door. The parking lot was well lit with no darker areas or overgrown bushes. I was one the 1st floor so when I looked out the window I noticed the shrubs were well maintained and small. Overall I was very happy with how safe I felt.

Staff was super helpful and quick to help. There was a small issue with room (not a huge deal). The attendant quickly switched me to a different room without delay. Every time I left or returned thru the lobby I was greeted with a friendly smile. The breakfast room was well stocked and had lots of hot and cold options. The space was clean. As a female solo traveler safety is always a concern. I felt very safe in the whole space. I saw cameras in all the common areas and there was always one or two people either at the desk or outside the main door. The parking lot was well lit with no darker areas or overgrown bushes. I was one the 1st floor so when I looked out the window I noticed the shrubs were well maintained and small. Overall I was very happy with how safe I felt.

8

Danielle

2. aug. 2024

·

Overnattede 1 nat

Front desk staff was SUPER friendly!! Outside door facing the highway does not lock.

Front desk staff was SUPER friendly!! Outside door facing the highway does not lock.

10

Richard

15. sep. 2025

·

Overnattede 1 nat

The hotel was close to the highway, but quiet. We went to get into the pool and discovered that the heater was not working. When we told the woman at the front desk, she was surprised and offered to upgrade us to a room with a jacuzzi and said that it would be fixed asap. We returned a week later, and the pool was fixed. The entire staff at SureStay was very pleasant and helpful.

The hotel was close to the highway, but quiet. We went to get into the pool and discovered that the heater was not working. When we told the woman at the front desk, she was surprised and offered to upgrade us to a room with a jacuzzi and said that it would be fixed asap. We returned a week later, and the pool was fixed. The entire staff at SureStay was very pleasant and helpful.

8

Amanda

20. sep. 2024

·

Overnattede 2 nætter

Nice spot. Clean room but musty smell. Maybe the carpet? It felt damp. Pool needs a good vacuum. Understaffed in morning. One girl trying to do the breakfast and run the front desk all at the same time. No big complaints though, I would stay there again.

Nice spot. Clean room but musty smell. Maybe the carpet? It felt damp. Pool needs a good vacuum. Understaffed in morning. One girl trying to do the breakfast and run the front desk all at the same time. No big complaints though, I would stay there again.

6

Kathy

8. jan. 2024

·

Overnattede 1 nat

The hotel was decent. The pool was closed which the website didn’t say and it has been closed for quit some time, and my kids were upset! We stopped early for them to swim and didn’t! The bathroom door was broke and didn’t shut. The breakfast was a grab and go and cold stuff, which it said full breakfast. They had all the hot trays plus waffle stuff to have a hot breakfast, but none were available. The pictures aren’t what the room looks like exactly, and no elevator to 2nd floor!

The hotel was decent. The pool was closed which the website didn’t say and it has been closed for quit some time, and my kids were upset! We stopped early for them to swim and didn’t! The bathroom door was broke and didn’t shut. The breakfast was a grab and go and cold stuff, which it said full breakfast. They had all the hot trays plus waffle stuff to have a hot breakfast, but none were available. The pictures aren’t what the room looks like exactly, and no elevator to 2nd floor!

2

Melissa

21. aug. 2023

·

Overnattede 1 nat

We were not impressed and will not teturn to this property. The pool was closed,this is understandable because things happen but it was not conveyed before check-in. We would have booked elsewhere if we had known. The pool was the sole reason we chose this property. Plus at check-in I was charged for the room even though it was pre-paid. That was a hassle to fix but eventually i was refunded. The complimentary breakfast was pretty good.

We were not impressed and will not teturn to this property. The pool was closed,this is understandable because things happen but it was not conveyed before check-in. We would have booked elsewhere if we had known. The pool was the sole reason we chose this property. Plus at check-in I was charged for the room even though it was pre-paid. That was a hassle to fix but eventually i was refunded. The complimentary breakfast was pretty good.

10

Rebecca

7. jun. 2025

·

Overnattede 2 nætter

The room was very nice and the people was very friendly. I personally think the pool could use some tlc. The water smells weird and there is so many bugs floating around in the water.

The room was very nice and the people was very friendly. I personally think the pool could use some tlc. The water smells weird and there is so many bugs floating around in the water.

2

Jeff

25. maj 2025

·

Overnattede 2 nætter

The room did not have bath towels in it. We had to ask. When we went for free breakfast, served from 6-10, there was nothing left at 8 am and no one around to refill the trays. They checked me out after 1 day of a two day stay. Had to have this corrected. Then we were incorrectly charged for the room. After receiving new towels, we used 1 of the 4 and they actually took the 3rd ! They came in and cleaned our room when we clearly hung the Privscy Tag on the door Will never stay there again. And last but not least there is no lock on the back entrance.

The room did not have bath towels in it. We had to ask. When we went for free breakfast, served from 6-10, there was nothing left at 8 am and no one around to refill the trays. They checked me out after 1 day of a two day stay. Had to have this corrected. Then we were incorrectly charged for the room. After receiving new towels, we used 1 of the 4 and they actually took the 3rd ! They came in and cleaned our room when we clearly hung the Privscy Tag on the door Will never stay there again. And last but not least there is no lock on the back entrance.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Rengøringen er inkonsekvent: udover mange meget rene værelser nævner flere rapporter hår eller pletter på badeværelser/sengetøj, muggen eller ryglugt, fugt, skadedyr og lejlighedsvise lækager.

Relaterede gæsteanmeldelser

6

Amanda

7. okt. 2025

·

Overnattede 2 nætter

It was nice until we came back the second day and the room smelled like cigarette smoke. My suitcase still smells like cigarettes

It was nice until we came back the second day and the room smelled like cigarette smoke. My suitcase still smells like cigarettes

4

Natalie

13. jul. 2025

·

Overnattede 2 nætter

our bed had ants all over it the first night and we were just given sheets and had to change it all ourselves.

our bed had ants all over it the first night and we were just given sheets and had to change it all ourselves.

2

Rebecca

12. jun. 2025

·

Overnattede 1 nat

The room was absolutely dirty this time and there was hair all over the bathroom and in the tub.

The room was absolutely dirty this time and there was hair all over the bathroom and in the tub.

8

Jennifer

29. mar. 2025

·

Overnattede 2 nætter

Biggest complaint I had was the hallway smelled big time of weed and it would come into our room. I have to assume it was a person staying there. Hallway smelled so bad. But breakfast was good. Room was clean.

Biggest complaint I had was the hallway smelled big time of weed and it would come into our room. I have to assume it was a person staying there. Hallway smelled so bad. But breakfast was good. Room was clean.

6

April

2. aug. 2025

·

Overnattede 1 nat

Everything was just ok. The whole place is very musty smelling and everything had a “wet” feel. They need some dehumidifiers. The linens were clean. Breakfast was decent for a hotel. Our toilet ran on and off the whole time, it was particularly loud in the night. Also, the doors stick everywhere so lots of door noise. It was the best option in the area, but I wouldn’t stay again given a choice

Everything was just ok. The whole place is very musty smelling and everything had a “wet” feel. They need some dehumidifiers. The linens were clean. Breakfast was decent for a hotel. Our toilet ran on and off the whole time, it was particularly loud in the night. Also, the doors stick everywhere so lots of door noise. It was the best option in the area, but I wouldn’t stay again given a choice

10

Wendy

20. sep. 2024

·

Overnattede 1 nat

Clean and new feeling. Nice towels, comfortable bed. Staff is friendly

Clean and new feeling. Nice towels, comfortable bed. Staff is friendly

6

Tina

18. jun. 2024

·

Overnattede 1 nat

Service desk was great, had 5 boys in the pool and obviously they would splash and things. Made them go to one end of the pool as to not bother other guests and manager called service desk and had them talk to me which they could have done themselves! Ceiling above shower had obviously been leaking, light in bathroom was out, bathroom door would not lock. Friends across the hall had black mold in their bathroom. Would not recommend this hotel to friends or family.

Service desk was great, had 5 boys in the pool and obviously they would splash and things. Made them go to one end of the pool as to not bother other guests and manager called service desk and had them talk to me which they could have done themselves! Ceiling above shower had obviously been leaking, light in bathroom was out, bathroom door would not lock. Friends across the hall had black mold in their bathroom. Would not recommend this hotel to friends or family.

6

Sierra

24. aug. 2025

·

Overnattede 2 nætter

People were friendly . But upon entering our room there was dirty underwear on the floor in the bathroom and hair all in the tub

People were friendly . But upon entering our room there was dirty underwear on the floor in the bathroom and hair all in the tub

8

Christina

14. dec. 2025

·

Overnattede 1 nat

Room was clean

Room was clean

2

Ryan

24. aug. 2025

·

Overnattede 2 nætter

Sheets were stained bad. Towels were damp, floors felt wet. Bathtub dripped non stop

Sheets were stained bad. Towels were damp, floors felt wet. Bathtub dripped non stop

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne spænder fra rummelige og komfortable med faste senge til forældede eller slidte med mindre mangler såsom sidende døre. Støj fra nærliggende områder eller andre gæster er blevet bemærket til tider, og et ophold oplevede internet-/tv-udfald.

Relaterede gæsteanmeldelser

6

April

2. aug. 2025

·

Overnattede 1 nat

Everything was just ok. The whole place is very musty smelling and everything had a “wet” feel. They need some dehumidifiers. The linens were clean. Breakfast was decent for a hotel. Our toilet ran on and off the whole time, it was particularly loud in the night. Also, the doors stick everywhere so lots of door noise. It was the best option in the area, but I wouldn’t stay again given a choice

Everything was just ok. The whole place is very musty smelling and everything had a “wet” feel. They need some dehumidifiers. The linens were clean. Breakfast was decent for a hotel. Our toilet ran on and off the whole time, it was particularly loud in the night. Also, the doors stick everywhere so lots of door noise. It was the best option in the area, but I wouldn’t stay again given a choice

8

Vincent

13. jul. 2024

·

Overnattede 1 nat

Everything was excellent. Room was very clean. Beds were nice and firm. Ambiant light wasn't that bad, so you could sleep. My only complaint was the hot breakfast consisted only of biscuits & gravy plus sausage. Some scrambled eggs would have been nice. Otherwise everything was great at a great price.

Everything was excellent. Room was very clean. Beds were nice and firm. Ambiant light wasn't that bad, so you could sleep. My only complaint was the hot breakfast consisted only of biscuits & gravy plus sausage. Some scrambled eggs would have been nice. Otherwise everything was great at a great price.

6

Tanya

29. aug. 2025

·

Overnattede 1 nat

Older facility. No elevator. Kinda worn out furnishings. Breakfast is very basic. Staff was fine. Check-in was meh.

Older facility. No elevator. Kinda worn out furnishings. Breakfast is very basic. Staff was fine. Check-in was meh.

8

Judy

1. sep. 2025

·

Overnattede 2 nætter

Very nice rooms. Tried to check-in before check-in time and was told it would cost an extra $20.00 for early check-in. I didn't see anything about not having an elevator. My husband and I had a hard time getting up and down the steps. The internet went out and we had no Tv one night.

Very nice rooms. Tried to check-in before check-in time and was told it would cost an extra $20.00 for early check-in. I didn't see anything about not having an elevator. My husband and I had a hard time getting up and down the steps. The internet went out and we had no Tv one night.

6

Rachael

17. aug. 2025

·

Overnattede 2 nætter

No elevator, cramped rooms, unfortunate piil area

No elevator, cramped rooms, unfortunate piil area

8

Deborah

11. okt. 2024

·

Overnattede 1 nat

Good stay for a one night - comfortable and clean! Oh, and inexpensive!

Good stay for a one night - comfortable and clean! Oh, and inexpensive!

6

Christine

29. maj 2025

·

Overnattede 2 nætter

First night was terrible as the noise from something kept us awake nearly all night. Found out it was probably from some trucks at the restaurant next door. We only got two hours of rest. We requested a different room for the second night and they moved us across the hall. That room was great and we slept very well. Staff were all very nice .

First night was terrible as the noise from something kept us awake nearly all night. Found out it was probably from some trucks at the restaurant next door. We only got two hours of rest. We requested a different room for the second night and they moved us across the hall. That room was great and we slept very well. Staff were all very nice .

4

Asa

21. apr. 2024

·

Overnattede 2 nætter

Floor had not been vacuumed in our room and the water pressure in the shower was pathetic. Hard to even get your hair wet. BUT it was the mid comfortable bed we've ever been in.

Floor had not been vacuumed in our room and the water pressure in the shower was pathetic. Hard to even get your hair wet. BUT it was the mid comfortable bed we've ever been in.

8

Susan

29. jul. 2024

·

Overnattede 2 nætter

Our room was ok, it could definitely use some updating but was clean,had a faint smell of cigarettes even though it was a non smoking room. We had an issue with our tv and an associate went out of her way to correct it as fast as possible. We would stay there again

Our room was ok, it could definitely use some updating but was clean,had a faint smell of cigarettes even though it was a non smoking room. We had an issue with our tv and an associate went out of her way to correct it as fast as possible. We would stay there again

8

Chris

4. apr. 2024

·

Overnattede 1 nat

This is a dated property that has changed hands a few times, but I think they’re trying to make the rooms decent, which they are overall. There is no elevator. Looks like it might’ve been an old super eight or something. It’s got a nice indoor pool. The breakfast bar was pretty mediocre, mostly a continental style. Overall it’s a good hotel and suitable but not upscale.

This is a dated property that has changed hands a few times, but I think they’re trying to make the rooms decent, which they are overall. There is no elevator. Looks like it might’ve been an old super eight or something. It’s got a nice indoor pool. The breakfast bar was pretty mediocre, mostly a continental style. Overall it’s a good hotel and suitable but not upscale.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Personalet beskrives ofte som venligt, hjælpsomt og imødekommende, med hurtige værelsesændringer, når der opstod problemer. Men flere anmeldelser nævner underbemanding, lange eller komplicerede indtjekninger, fejl i reservationer/opkrævninger og lejlighedsvis uhøflighed.

Relaterede gæsteanmeldelser

10

janie

26. sep. 2025

·

Overnattede 1 nat

Great breakfast and very nice staff will be going back for sure..

Great breakfast and very nice staff will be going back for sure..

10

Missy.

23. mar. 2025

·

Overnattede 1 nat

Angie at the front desk was AMAZING!!!! So friendly and treated you like family 💗

Angie at the front desk was AMAZING!!!! So friendly and treated you like family 💗

10

Timothy

15. jul. 2024

·

Overnattede 1 nat

Staff was fantastic.

Staff was fantastic.

2

April

10. dec. 2025

·

Overnattede 3 nætter

Understaffed- no nighttime maintenance, felt sorry for the girl at the front desk in a full hotel who was doing her best to manage that plus toilets that weren’t working, etc. Also, the breakfast is awful. I’ve been staying at this hotel for a decade, and it’s never been like this. In the future when we need to come to Grayson, I will be looking at Ashland or Huntington for not only cheaper rates that other groups I knew were talking about, but better quality.

Understaffed- no nighttime maintenance, felt sorry for the girl at the front desk in a full hotel who was doing her best to manage that plus toilets that weren’t working, etc. Also, the breakfast is awful. I’ve been staying at this hotel for a decade, and it’s never been like this. In the future when we need to come to Grayson, I will be looking at Ashland or Huntington for not only cheaper rates that other groups I knew were talking about, but better quality.

10

susan

27. sep. 2025

·

Overnattede 1 nat

Staff was super helpful and quick to help. There was a small issue with room (not a huge deal). The attendant quickly switched me to a different room without delay. Every time I left or returned thru the lobby I was greeted with a friendly smile. The breakfast room was well stocked and had lots of hot and cold options. The space was clean. As a female solo traveler safety is always a concern. I felt very safe in the whole space. I saw cameras in all the common areas and there was always one or two people either at the desk or outside the main door. The parking lot was well lit with no darker areas or overgrown bushes. I was one the 1st floor so when I looked out the window I noticed the shrubs were well maintained and small. Overall I was very happy with how safe I felt.

Staff was super helpful and quick to help. There was a small issue with room (not a huge deal). The attendant quickly switched me to a different room without delay. Every time I left or returned thru the lobby I was greeted with a friendly smile. The breakfast room was well stocked and had lots of hot and cold options. The space was clean. As a female solo traveler safety is always a concern. I felt very safe in the whole space. I saw cameras in all the common areas and there was always one or two people either at the desk or outside the main door. The parking lot was well lit with no darker areas or overgrown bushes. I was one the 1st floor so when I looked out the window I noticed the shrubs were well maintained and small. Overall I was very happy with how safe I felt.

2

Dawn

21. okt. 2024

·

Overnattede 1 nat

After calling ahead to double check reservations and late check in . Hotels.com never made the reservations lied about sent me all the right emails to verify. And like little baby Jesus birthday no room in the INN . Front desk man wasn’t helpful and didn’t know anything I was told at 3 am they take back your room.

After calling ahead to double check reservations and late check in . Hotels.com never made the reservations lied about sent me all the right emails to verify. And like little baby Jesus birthday no room in the INN . Front desk man wasn’t helpful and didn’t know anything I was told at 3 am they take back your room.

4

Scott

5. okt. 2025

·

Overnattede 1 nat

That wait to check-in was entirely too long. The breakfast was very good.

That wait to check-in was entirely too long. The breakfast was very good.

10

Elizabeth J

16. jul. 2024

·

Overnattede 1 nat

The lady who checked me in (early) was very efficient and helpful. She and other personnel offered to help me repeatedly. They are great people.

The lady who checked me in (early) was very efficient and helpful. She and other personnel offered to help me repeatedly. They are great people.

4

Misty

7. okt. 2024

·

Overnattede 1 nat

Wasn't good I car trouble so wanted to reschedule for the next night instead refunded my money and I'm not going to receive the money back for 5 to 10 working days so not happy with my experience

Wasn't good I car trouble so wanted to reschedule for the next night instead refunded my money and I'm not going to receive the money back for 5 to 10 working days so not happy with my experience

10

Rebecca

26. okt. 2023

·

Overnattede 1 nat

The staff went above and beyond for our family. We arrived later i the evening and they let the grandkids swim past the set time. The breakfast was awesome & unlimited coffee.

The staff went above and beyond for our family. We arrived later i the evening and they let the grandkids swim past the set time. The breakfast was awesome & unlimited coffee.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Lokation

Praktisk beliggenhed lige ved motorvejen med flere restauranter og butikker i nærheden, og nogle gæster fandt det stadig stille. Nogle få rapporterede støj fra lastbiler i nærheden.

Relaterede gæsteanmeldelser

10

Tony

21. feb. 2024

·

Overnattede 1 nat

Great location, the front desk person, Angie was great. Made us feel at home.

Great location, the front desk person, Angie was great. Made us feel at home.

10

David

20. jun. 2023

·

Overnattede 1 nat

Very nice hotel. Super friendly staff. Wonderful indoor pool. Nice selection of fast food and restaurants nearby.

Very nice hotel. Super friendly staff. Wonderful indoor pool. Nice selection of fast food and restaurants nearby.

10

Linda

20. jun. 2023

·

Overnattede 1 nat

It was convenient just off the highway with nearby redtaurants. Hotel was very clean, had a nice breakfast, and staff were very accomodating and friendly.

It was convenient just off the highway with nearby redtaurants. Hotel was very clean, had a nice breakfast, and staff were very accomodating and friendly.

10

Laura

5. aug. 2023

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Overnattede 1 nat

I liked it because it was right off the interstate. The staff was very friendly and helpful and polite. I will go back in the future.

I liked it because it was right off the interstate. The staff was very friendly and helpful and polite. I will go back in the future.

10

Richard

15. sep. 2025

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Overnattede 1 nat

The hotel was close to the highway, but quiet. We went to get into the pool and discovered that the heater was not working. When we told the woman at the front desk, she was surprised and offered to upgrade us to a room with a jacuzzi and said that it would be fixed asap. We returned a week later, and the pool was fixed. The entire staff at SureStay was very pleasant and helpful.

The hotel was close to the highway, but quiet. We went to get into the pool and discovered that the heater was not working. When we told the woman at the front desk, she was surprised and offered to upgrade us to a room with a jacuzzi and said that it would be fixed asap. We returned a week later, and the pool was fixed. The entire staff at SureStay was very pleasant and helpful.

10

melvin

19. jun. 2025

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Overnattede 2 nætter

I like that even though the hotel was off the freeway the traffic amazingly enough wasn't disturbing at all. It was close enough to everything you could possibly need or want. And we were literally eight minutes from where we needed to be everyday

I like that even though the hotel was off the freeway the traffic amazingly enough wasn't disturbing at all. It was close enough to everything you could possibly need or want. And we were literally eight minutes from where we needed to be everyday

10

Gail

7. aug. 2023

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Overnattede 3 nætter

It was close to nearby restaurants and other shopping.

It was close to nearby restaurants and other shopping.

10

Robert

21. jun. 2024

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Overnattede 1 nat

Loved the easy access from rt 64. Staff was very pleasant

Loved the easy access from rt 64. Staff was very pleasant

8

Kristina

3. aug. 2025

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Overnattede 1 nat

With not too many choices available , I started here for one night . Odd combination of “dated” and “renovated” The room was clean , bed was surprisingly comfortable. Biggest plus was the Mexican restaurant I could walk to next door .

With not too many choices available , I started here for one night . Odd combination of “dated” and “renovated” The room was clean , bed was surprisingly comfortable. Biggest plus was the Mexican restaurant I could walk to next door .

6

Christine

29. maj 2025

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Overnattede 2 nætter

First night was terrible as the noise from something kept us awake nearly all night. Found out it was probably from some trucks at the restaurant next door. We only got two hours of rest. We requested a different room for the second night and they moved us across the hall. That room was great and we slept very well. Staff were all very nice .

First night was terrible as the noise from something kept us awake nearly all night. Found out it was probably from some trucks at the restaurant next door. We only got two hours of rest. We requested a different room for the second night and they moved us across the hall. That room was great and we slept very well. Staff were all very nice .

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Spisning

Tilbagemeldingerne om morgenmaden er blandede: mange roste de varme og kolde muligheder, mens andre fandt den basal, dårligt fyldt eller dårligt tilberedt, med lejlighedsvise problemer med udstyret.

Relaterede gæsteanmeldelser

10

janie

26. sep. 2025

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Overnattede 1 nat

Great breakfast and very nice staff will be going back for sure..

Great breakfast and very nice staff will be going back for sure..

10

Tammy

6. jul. 2025

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Overnattede 1 nat

We’ve stayed here for 20 plus years because it’s always a good experience. The staff are always friendly. The new updates look great. The breakfasts are very nice. Better than most places we’ve stayed at.

We’ve stayed here for 20 plus years because it’s always a good experience. The staff are always friendly. The new updates look great. The breakfasts are very nice. Better than most places we’ve stayed at.

2

April

10. dec. 2025

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Overnattede 3 nætter

Understaffed- no nighttime maintenance, felt sorry for the girl at the front desk in a full hotel who was doing her best to manage that plus toilets that weren’t working, etc. Also, the breakfast is awful. I’ve been staying at this hotel for a decade, and it’s never been like this. In the future when we need to come to Grayson, I will be looking at Ashland or Huntington for not only cheaper rates that other groups I knew were talking about, but better quality.

Understaffed- no nighttime maintenance, felt sorry for the girl at the front desk in a full hotel who was doing her best to manage that plus toilets that weren’t working, etc. Also, the breakfast is awful. I’ve been staying at this hotel for a decade, and it’s never been like this. In the future when we need to come to Grayson, I will be looking at Ashland or Huntington for not only cheaper rates that other groups I knew were talking about, but better quality.

6

April

2. aug. 2025

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Overnattede 1 nat

Everything was just ok. The whole place is very musty smelling and everything had a “wet” feel. They need some dehumidifiers. The linens were clean. Breakfast was decent for a hotel. Our toilet ran on and off the whole time, it was particularly loud in the night. Also, the doors stick everywhere so lots of door noise. It was the best option in the area, but I wouldn’t stay again given a choice

Everything was just ok. The whole place is very musty smelling and everything had a “wet” feel. They need some dehumidifiers. The linens were clean. Breakfast was decent for a hotel. Our toilet ran on and off the whole time, it was particularly loud in the night. Also, the doors stick everywhere so lots of door noise. It was the best option in the area, but I wouldn’t stay again given a choice

8

Vincent

13. jul. 2024

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Overnattede 1 nat

Everything was excellent. Room was very clean. Beds were nice and firm. Ambiant light wasn't that bad, so you could sleep. My only complaint was the hot breakfast consisted only of biscuits & gravy plus sausage. Some scrambled eggs would have been nice. Otherwise everything was great at a great price.

Everything was excellent. Room was very clean. Beds were nice and firm. Ambiant light wasn't that bad, so you could sleep. My only complaint was the hot breakfast consisted only of biscuits & gravy plus sausage. Some scrambled eggs would have been nice. Otherwise everything was great at a great price.

8

Jarrod

12. jan. 2026

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Overnattede 1 nat

Lit parking with loading/unloading area, good, but not large hot breakfast selection

Lit parking with loading/unloading area, good, but not large hot breakfast selection

6

Rebecca

22. apr. 2024

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Overnattede 3 nætter

I recommend calling ahead. Apparently the 3rd party site overbooked so we did not get the room we booked. Told some reservations had to be canceled so we were lucky we had a room but it would have been nice to get a call in advance not find out using our key card. We were attending a music festival so we slept in and missed breakfast everyday except check out dat. Juice machine was broke, no selection of pastries and 2 out of 3 hot foods were gone and not replaced. Staff was nice but improvements could make it better.

I recommend calling ahead. Apparently the 3rd party site overbooked so we did not get the room we booked. Told some reservations had to be canceled so we were lucky we had a room but it would have been nice to get a call in advance not find out using our key card. We were attending a music festival so we slept in and missed breakfast everyday except check out dat. Juice machine was broke, no selection of pastries and 2 out of 3 hot foods were gone and not replaced. Staff was nice but improvements could make it better.

4

Scott

5. okt. 2025

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Overnattede 1 nat

That wait to check-in was entirely too long. The breakfast was very good.

That wait to check-in was entirely too long. The breakfast was very good.

4

Michael

27. jul. 2025

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Overnattede 1 nat

Extra $20 to check in 30 min early, floor in room dirty, Went to breakfast at 8:00 am and nearly everything empty. What was there was cold & stale. Will not recommend to anyone nor will I stay there again.

Extra $20 to check in 30 min early, floor in room dirty, Went to breakfast at 8:00 am and nearly everything empty. What was there was cold & stale. Will not recommend to anyone nor will I stay there again.

10

Bobby

11. jun. 2023

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Overnattede 1 nat

Great staff. Good breakfast and stay. No elevator so we had to go up and down stairs. Drink machine inoperative.

Great staff. Good breakfast and stay. No elevator so we had to go up and down stairs. Drink machine inoperative.

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2

Patricia

11. sep. 2026

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Overnattede 1 nat

Doritos from previous guests on the floor in the room. Carpet was tacky almost damp all over. Towels smelled like fast food grease. Toilet height was abnormally low.

Doritos from previous guests on the floor in the room. Carpet was tacky almost damp all over. Towels smelled like fast food grease. Toilet height was abnormally low.

6

Suzanne

21. aug. 2026

·

Overnattede 1 nat

The carpet needed to be vacuum and we were placed on the second floor with no elevator and we were not told they had no elevators till after we said yes to the second floor. And there was not that many people checking in the night we stayed

The carpet needed to be vacuum and we were placed on the second floor with no elevator and we were not told they had no elevators till after we said yes to the second floor. And there was not that many people checking in the night we stayed

10

Barbara

29. jun. 2026

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Overnattede 1 nat

Very clean and breakfast was well done. Staff were friendly and competent. Would stay again.

Very clean and breakfast was well done. Staff were friendly and competent. Would stay again.

10

Edwin

19. jun. 2026

·

Overnattede 1 nat

Quite and clean location, enjoyed stay.

Quite and clean location, enjoyed stay.

10

Judith

5. jun. 2026

·

Overnattede 1 nat

Clean room, good breakfast, Pleasant and helpful personnel, and good location. What more can you ask?

Clean room, good breakfast, Pleasant and helpful personnel, and good location. What more can you ask?

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sø.	ma.	ti.	on.	to.	fr.	lø.
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