Ontico Urban Design Hotel
From
102 US$
/ noche
Selecciona fechas para ver precios y disponibilidad
From
102 US$
/ noche
Acerca de esta propiedad
Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Encontrarás también conexión a Internet wifi gratis y servicios de conserjería. En pocos minutos estarás relajándote ...
Servicios
Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Encontrarás también conexión a Internet wifi gratis y servicios de conserjería. En pocos minutos estarás relajándote en la playa gracias al servicio de transporte disponible (de pago).
Servicios empresariales
Tendrás un centro de negocios abierto las 24 horas, un servicio de recepción las 24 horas y atención multilingüe a tu disposición. Se ofrece servicio de transporte al aeropuerto (ida y vuelta) de pago disponible 24 horas.
Comida
En Óntico Urban Design Hotel tienes un bar-cafetería a tu disposición. Qué mejor forma de acabar el día que con una bebida en el bar o lounge. Se ofrece un desayuno continental todos los días de 07:30 a 11:00 con un coste adicional.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 20 habitaciones con aire acondicionado y Smart TV. Las camas cuentan con colchones Tempur-Pedic y edredón de plumas para descansar plácidamente. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El baño privado con ducha está provisto de cabezal de ducha tipo lluvia y artículos de higiene personal gratuitos.
Ubicación
Si te hospedas en Óntico Urban Design Hotel, disfrutarás de una céntrica ubicación en Mérida, a solo diez minutos a pie de Parque Santa Lucía y Catedral de Mérida. Además, este hotel se encuentra a 1,1 km de Paseo de Montejo y a 1,5 km de Plaza Grande.
Qué hay cerca
Casino La Cima(0.2 millas)
Parque de La Mejorada(0.2 millas)
Oficina de Turismo de Mérida(0.2 millas)
Parque Santa Lucía(0.3 millas)
Museo de la Canción Yucateca(0.3 millas)
Iglesia La Mejorada(0.3 millas)
Universidad Autónoma de Yucatán(0.4 millas)
Teatro Peón Contreras(0.4 millas)
Gran Parque La Plancha(0.4 millas)
Parque Remate de Paseo Montejo(0.4 millas)
Centro Cultural de la Niñez Yucateca(0.4 millas)
Catedral de Mérida(0.5 millas)
Pasaje de la Revolución(0.5 millas)
Paseo de Montejo(0.5 millas)
Museo de Arte Contemporáneo Ateneo de Yucatán MACAY-Fernando García Ponce(0.5 millas)
El aeropuerto más cercano se encuentra en Mérida, Yucatán (MID-A. Internacional Manuel Crescencio Rejón)(5.5 millas)
Traslados al aeropuerto
Piscina
Habitaciones para no fumadores
Centro de negocios
Mostrador turístico
Servicio de tintorería
Ubicación
Calle 54 #474 X 53 y 55 Colonia Centro, Mérida, Estado de Yucatán, México
Casino La Cima (0.2 millas)
Parque de La Mejorada (0.2 millas)
Oficina de Turismo de Mérida (0.2 millas)
Parque Santa Lucía (0.3 millas)
Museo de la Canción Yucateca (0.3 millas)
Iglesia La Mejorada (0.3 millas)
Opciones de habitación
13
Habitación superior, 2 camas dobles
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
398 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
13
Habitación estándar, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
344 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
13
Habitación estándar, 2 camas dobles
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
344 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
16
Habitación superior, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
398 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes sobre Ontico Urban Design Hotel
8.6
Fabuloso
Basado en 201 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
El Hotel Ontico Urban Design recibe elogios frecuentes por su personal cálido y servicial, su ubicación céntrica y accesible a pie en Mérida, y sus habitaciones modernas con camas cómodas, lo que lo convierte en una base conveniente para visitar lugares de interés y estancias cortas en la ciudad.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
El Hotel Ontico Urban Design recibe elogios frecuentes por su personal cálido y servicial, su ubicación céntrica y accesible a pie en Mérida, y sus habitaciones modernas con camas cómodas, lo que lo convierte en una base conveniente para visitar lugares de interés y estancias cortas en la ciudad.
Entre los inconvenientes comunes se incluyen la temperatura o la presión de la ducha fluctuante y el Wi‑Fi débil en la habitación, con algunas habitaciones descritas como pequeñas u oscuras y otras que carecen de caja fuerte o mini nevera. La limpieza es generalmente buena, aunque varios huéspedes notaron fallos como ropa de cama manchada u olores a humedad, y una reseña informó sobre la sospecha de chinches. Las instalaciones son modestas: el aparcamiento puede ser limitado o externo, no hay piscina en el lugar (a veces se ofrece acceso a una propiedad hermana) y el desayuno sencillo es asequible y sabroso, pero limitado y a veces lento. Espere una estancia moderna y económica con un servicio excepcional y algunos compromisos operativos.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Los servicios en el lugar son limitados. El aparcamiento es inconsistente (algunos huéspedes utilizaron aparcamiento en la calle o externo con tarifas, mientras que otros tenían plazas con barrera), y no hay piscina en el lugar o estaba en renovación, con acceso ocasional ofrecido en una propiedad hermana.
Reseñas de huéspedes relacionadas
10
Doris
13 jun 2024
·
La propiedad esta unicada cm a 10min caminando del centro turistico, el servicio es excelente, el estacionamiento queda como a 5min caminando. Los cuartos modernos y perfectos. La piscina estaba fuera de servicio por remodelación, brindaron opcion de ir caminando 10min a otro hotel. Recomendado!
La propiedad esta unicada cm a 10min caminando del centro turistico, el servicio es excelente, el estacionamiento queda como a 5min caminando. Los cuartos modernos y perfectos. La piscina estaba fuera de servicio por remodelación, brindaron opcion de ir caminando 10min a otro hotel. Recomendado!
10
Tania Ximena Macias
28 nov 2023
·
Se alojó 4 noches
El hotel es bonito y moderno, estuvimos ahi por 5 dias y todos los dias tuvimos servicio de limpieza. Llevamos auto y hubo lugar para estacionarlo dentro del hotel. Los chicos de recepción siempre muy atentos. Eran ellos quienes nos abrian y cerraban el porton del estacionamiento. De ubicación super céntrico
El hotel es bonito y moderno, estuvimos ahi por 5 dias y todos los dias tuvimos servicio de limpieza. Llevamos auto y hubo lugar para estacionarlo dentro del hotel. Los chicos de recepción siempre muy atentos. Eran ellos quienes nos abrian y cerraban el porton del estacionamiento. De ubicación super céntrico
10
Julio Noguez
8 oct 2024
·
Se alojó 6 noches
El costo del estacionamiento es alto Tu vehículo se queda en la calle La verdad súper tranquilo y seguro.
El costo del estacionamiento es alto Tu vehículo se queda en la calle La verdad súper tranquilo y seguro.
10
CLARE
2 jun 2024
·
Se alojó 4 noches
Seek modern design with large comfortable and quiet rooms. They indicate a bar and restaurant, but it is very minimal. Nice breakfast for a nominal fee.
Seek modern design with large comfortable and quiet rooms. They indicate a bar and restaurant, but it is very minimal. Nice breakfast for a nominal fee.
10
William
13 abr 2025
·
Se alojó 2 noches
Stayed here as part of a longer trip along the Mayan Train route, and thought it was an excellent option: very centrally located to the main nightlife area in Mérida, with great amenities and quality. Would stay here again!
Stayed here as part of a longer trip along the Mayan Train route, and thought it was an excellent option: very centrally located to the main nightlife area in Mérida, with great amenities and quality. Would stay here again!
10
Eric
23 ene 2025
·
Se alojó 4 noches
Stayed 4 days in January. Positives: Hotel is relatively new and located a few walkable blocks east of the main tourist areas. Service from all the staff was friendly. They can prepare you a nice breakfast with eggs, bacon, fruit... for a little over $5.00. Room had a reliable air conditioner, comfortable beds and strong shower. Lighting was good. No problems sleeping. They have a sister hotel located downtown with a small pool which was a nice stop on a hot afternoon. They will give you a towel. You can order drinks and food there. Negatives: My room had no view just the neighboring wall. It was rather dark. There are rooms facing the street but I don't know what you would see or noise level on that side. Design of some parts of room not ideal. The shower floor did not drain and left puddled water. The bathroom is separated from main room with a window wall that is very hard to clean apparently as the shade was noticeably grimy. Light switches awkwardly placed. Step up to bathroom is not well lit and a little dangerous. Not a lot of places to hang towels. Overall, I was happy with my stay.
Stayed 4 days in January. Positives: Hotel is relatively new and located a few walkable blocks east of the main tourist areas. Service from all the staff was friendly. They can prepare you a nice breakfast with eggs, bacon, fruit... for a little over $5.00. Room had a reliable air conditioner, comfortable beds and strong shower. Lighting was good. No problems sleeping. They have a sister hotel located downtown with a small pool which was a nice stop on a hot afternoon. They will give you a towel. You can order drinks and food there. Negatives: My room had no view just the neighboring wall. It was rather dark. There are rooms facing the street but I don't know what you would see or noise level on that side. Design of some parts of room not ideal. The shower floor did not drain and left puddled water. The bathroom is separated from main room with a window wall that is very hard to clean apparently as the shade was noticeably grimy. Light switches awkwardly placed. Step up to bathroom is not well lit and a little dangerous. Not a lot of places to hang towels. Overall, I was happy with my stay.
6
ricardo
26 jul 2025
·
Se alojó 1 noche
No me gustó que no había estacionamiento y el lugar apestaba al desodorante, era tanto desodorante que estuve todo la noche con dolor de cabeza
No me gustó que no había estacionamiento y el lugar apestaba al desodorante, era tanto desodorante que estuve todo la noche con dolor de cabeza
10
Jan
16 may 2025
·
Se alojó 1 noche
Very lovely staff and hotel. Room was comfortable, if a bit small, but quiet, overall. Compliments to Pedro at breakfast for excellent food and friendly service-thank you. We would return if staying in Merida and did not require a pool onsite.
Very lovely staff and hotel. Room was comfortable, if a bit small, but quiet, overall. Compliments to Pedro at breakfast for excellent food and friendly service-thank you. We would return if staying in Merida and did not require a pool onsite.
10
Daniel
17 oct 2023
·
Se alojó 4 noches
El servicio y atención del staff es realmente bueno. El hotel está bien ubicado en Mérida y cuenta con estacionamiento.
El servicio y atención del staff es realmente bueno. El hotel está bien ubicado en Mérida y cuenta con estacionamiento.
8
Alejandra Alvarez
9 ene 2025
·
Se alojó 5 noches
¡Estuvimos muy contentos durante nuestra estancia en Ontico Hotel! El servicio y amabilidad del personal fue excelente, especialmente el personal de recepción y de limpieza de habitaciones... La única experiencia regular respecto a servicio y amabilidad fue con la persona encargada de hacer los desayunos, que finalmente, logro mejorar un poco. Quizá convendría tener un buffet muy sencillo que permita a los huéspedes servirse algo de desayuno en caso de que tengan prisa de salir y no puedan esperar a que la persona encargada pueda hacer su desayuno. No incrementará mucho el costo y si mejorará la experiencia del huésped. Nos hubiera gustado tener el estacionamiento con mayor facilidad y cercanía de acceso. El hotel está bien ubicado y si volveríamos a quedarnos ahí, especialmente en el futuro que cuente con alberca y más amenidades que están en proceso de construcción. ¡Felicidades a gerentes y recepción!
¡Estuvimos muy contentos durante nuestra estancia en Ontico Hotel! El servicio y amabilidad del personal fue excelente, especialmente el personal de recepción y de limpieza de habitaciones... La única experiencia regular respecto a servicio y amabilidad fue con la persona encargada de hacer los desayunos, que finalmente, logro mejorar un poco. Quizá convendría tener un buffet muy sencillo que permita a los huéspedes servirse algo de desayuno en caso de que tengan prisa de salir y no puedan esperar a que la persona encargada pueda hacer su desayuno. No incrementará mucho el costo y si mejorará la experiencia del huésped. Nos hubiera gustado tener el estacionamiento con mayor facilidad y cercanía de acceso. El hotel está bien ubicado y si volveríamos a quedarnos ahí, especialmente en el futuro que cuente con alberca y más amenidades que están en proceso de construcción. ¡Felicidades a gerentes y recepción!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes encontraron el hotel muy limpio, pero las reseñas también citan limpieza y mantenimiento inconsistentes, incluyendo artículos manchados o polvorientos y olores a humedad ocasionales. Un informe mencionó la sospecha de chinches.
Reseñas de huéspedes relacionadas
10
Manuel
23 ene 2025
·
Se alojó 7 noches
Excelente propiedad cerca de todo, super desayunos y el personal super amigable y apoyaron en todo durante nuestra estancia. Habitaciones cómodas y limpias !
Excelente propiedad cerca de todo, super desayunos y el personal super amigable y apoyaron en todo durante nuestra estancia. Habitaciones cómodas y limpias !
10
Natalia
23 oct 2025
·
Se alojó 1 noche
Helpful staff and very clean
Helpful staff and very clean
8
paul
21 feb 2022
·
Se alojó 3 noches
This is a nice hotel for the price and in a reasonably nice location near center. Only at night felt a little uncomfortable coming from the more central area because the streets leading to hotel were deserted and not well lit. But this shouldnt distract from the hotel. The first night it appears that there were bed bugs as we woke up with several itchy bites. I reported this to the front desk. I think they addressed the problem. We stayed 4 nights. The 2nd and 3rd nights were ok but on the 4 night experienced a couple more bite from the bed.
This is a nice hotel for the price and in a reasonably nice location near center. Only at night felt a little uncomfortable coming from the more central area because the streets leading to hotel were deserted and not well lit. But this shouldnt distract from the hotel. The first night it appears that there were bed bugs as we woke up with several itchy bites. I reported this to the front desk. I think they addressed the problem. We stayed 4 nights. The 2nd and 3rd nights were ok but on the 4 night experienced a couple more bite from the bed.
6
Gustavo
4 sept 2023
·
Se alojó 2 noches
La ropa de cama estaba manchada percudida, el baño con olor a moho, y es que pusieron parte de la tablaroca dentro del baño sin proteccion de lozeta, la persiana del baño sucia percudida mejor quitarla y poner tipo esmerilado para opacar el vidrio en su caso, todo lo demas perfecto
La ropa de cama estaba manchada percudida, el baño con olor a moho, y es que pusieron parte de la tablaroca dentro del baño sin proteccion de lozeta, la persiana del baño sucia percudida mejor quitarla y poner tipo esmerilado para opacar el vidrio en su caso, todo lo demas perfecto
10
Rosa María
28 ene 2025
·
Se alojó 1 noche
Súper buen hotel bien situado limpio accesible muy lindo y recomendable
Súper buen hotel bien situado limpio accesible muy lindo y recomendable
10
Eric
23 ene 2025
·
Se alojó 4 noches
Stayed 4 days in January. Positives: Hotel is relatively new and located a few walkable blocks east of the main tourist areas. Service from all the staff was friendly. They can prepare you a nice breakfast with eggs, bacon, fruit... for a little over $5.00. Room had a reliable air conditioner, comfortable beds and strong shower. Lighting was good. No problems sleeping. They have a sister hotel located downtown with a small pool which was a nice stop on a hot afternoon. They will give you a towel. You can order drinks and food there. Negatives: My room had no view just the neighboring wall. It was rather dark. There are rooms facing the street but I don't know what you would see or noise level on that side. Design of some parts of room not ideal. The shower floor did not drain and left puddled water. The bathroom is separated from main room with a window wall that is very hard to clean apparently as the shade was noticeably grimy. Light switches awkwardly placed. Step up to bathroom is not well lit and a little dangerous. Not a lot of places to hang towels. Overall, I was happy with my stay.
Stayed 4 days in January. Positives: Hotel is relatively new and located a few walkable blocks east of the main tourist areas. Service from all the staff was friendly. They can prepare you a nice breakfast with eggs, bacon, fruit... for a little over $5.00. Room had a reliable air conditioner, comfortable beds and strong shower. Lighting was good. No problems sleeping. They have a sister hotel located downtown with a small pool which was a nice stop on a hot afternoon. They will give you a towel. You can order drinks and food there. Negatives: My room had no view just the neighboring wall. It was rather dark. There are rooms facing the street but I don't know what you would see or noise level on that side. Design of some parts of room not ideal. The shower floor did not drain and left puddled water. The bathroom is separated from main room with a window wall that is very hard to clean apparently as the shade was noticeably grimy. Light switches awkwardly placed. Step up to bathroom is not well lit and a little dangerous. Not a lot of places to hang towels. Overall, I was happy with my stay.
8
Dilcia
24 sept 2024
·
Se alojó 2 noches
El personal muy amable. En la habitación hubo detalles, las sábanas, no estoy segura si estaban limpias, el protector de colchón tenía cabellos, reservamos habitación para 3 y nunca nos pusieron la toalla adicional que solicitamos, mucho detalle de limpieza en el baño, la regadera oxidada y tapada, los dispensadores de jabón liquido sucios y atorados, cuando le presionaba para sacar jabón o shampoo estaba duro, no salía nada. En el desayuno el encargado del mismo muy atento pero pedias algo y no había, y cómo está solo cuando llegaban más personas a desayunar no se daba abasto para atender, cocinar, lavar los platos, etc.
El personal muy amable. En la habitación hubo detalles, las sábanas, no estoy segura si estaban limpias, el protector de colchón tenía cabellos, reservamos habitación para 3 y nunca nos pusieron la toalla adicional que solicitamos, mucho detalle de limpieza en el baño, la regadera oxidada y tapada, los dispensadores de jabón liquido sucios y atorados, cuando le presionaba para sacar jabón o shampoo estaba duro, no salía nada. En el desayuno el encargado del mismo muy atento pero pedias algo y no había, y cómo está solo cuando llegaban más personas a desayunar no se daba abasto para atender, cocinar, lavar los platos, etc.
10
Matthew
5 feb 2025
·
Se alojó 8 noches
Excellent hotel, one of our favorites. Very clean, pretty and modern. Staff was the highlight, they were absolutely wonderful and so nice. We loved it and will certainly stay again.
Excellent hotel, one of our favorites. Very clean, pretty and modern. Staff was the highlight, they were absolutely wonderful and so nice. We loved it and will certainly stay again.
10
JASON
13 jul 2025
·
Se alojó 2 noches
This is perfect for a clean and quiet stay. The staff is helpful and friendly. The service began even before I checked in with a personal text. Great option.
This is perfect for a clean and quiet stay. The staff is helpful and friendly. The service began even before I checked in with a personal text. Great option.
6
Isi Veronica
26 jul 2024
·
Se alojó 1 noche
Hotel moderno y cómodo. Falta supervisión para limpiar bien las habitaciones.
Hotel moderno y cómodo. Falta supervisión para limpiar bien las habitaciones.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son modernas y cómodas, con buenas camas y opciones tranquilas, pero los problemas recurrentes incluyen agua caliente fluctuante o baja presión y Wi-Fi débil en la habitación que afecta a la transmisión de televisión. Algunas habitaciones pueden parecer pequeñas u oscuras, y unas pocas carecen de caja fuerte o mini nevera.
Reseñas de huéspedes relacionadas
10
Casey
7 dic 2024
·
Se alojó 2 noches
Outstanding!! This is our 2nd stay here and we really appreciate the hospitality we have received. Comfortable beds & pillows Hot water & good water pressure Modern upscale furniture & amenities Large TV, rooms & bathrooms Limited but tasty & affordable breakfast Walking distance to a vast array of restaurants Laundromat & dry cleaners are only a 5 min walk away Food service apps make food delivery easy Nice walkable location that felt very safe In my last review I complained about the noise from construction next door. Stated I loved the hotel & staff but the amount of noise was bothersome. Not only did the noise lessen staff upgraded us to a room that is amazingly quiet. I greatly appreciate them addressing the issue & fixing it quickly. I highly recommend this hotel!
Outstanding!! This is our 2nd stay here and we really appreciate the hospitality we have received. Comfortable beds & pillows Hot water & good water pressure Modern upscale furniture & amenities Large TV, rooms & bathrooms Limited but tasty & affordable breakfast Walking distance to a vast array of restaurants Laundromat & dry cleaners are only a 5 min walk away Food service apps make food delivery easy Nice walkable location that felt very safe In my last review I complained about the noise from construction next door. Stated I loved the hotel & staff but the amount of noise was bothersome. Not only did the noise lessen staff upgraded us to a room that is amazingly quiet. I greatly appreciate them addressing the issue & fixing it quickly. I highly recommend this hotel!
6
Ana Martha
9 mar 2025
·
Se alojó 2 noches
Costo/Calidad vale la pena, ya que está muy céntrico y es fácil caminar por la zona. El diseño y la calidad del hotel me pareció no tan buena, el internet no llega a los cuartos y son muy encerrados sin ventilación.
Costo/Calidad vale la pena, ya que está muy céntrico y es fácil caminar por la zona. El diseño y la calidad del hotel me pareció no tan buena, el internet no llega a los cuartos y son muy encerrados sin ventilación.
8
Aurora
16 ene 2023
·
Se alojó 2 noches
Muy bonito el hotel, las habitaciones comodas. El unico detalle fue la baja presion de agua en las regaderas, no hay doble contacto en el sanitario y que estaria bien incluir un espejo de cuerpo completo.
Muy bonito el hotel, las habitaciones comodas. El unico detalle fue la baja presion de agua en las regaderas, no hay doble contacto en el sanitario y que estaria bien incluir un espejo de cuerpo completo.
8
Sean
9 oct 2023
·
The staff was accommodating and allowed us to access our room early, and also booked our airport taxi for the next day. Only complaint on the room was that I don’t believe it has a safe or the typical mini fridge. Also, the shower drain backed up during my shower, so my wife took her shower in about two inches of undrained water unfortunately.
The staff was accommodating and allowed us to access our room early, and also booked our airport taxi for the next day. Only complaint on the room was that I don’t believe it has a safe or the typical mini fridge. Also, the shower drain backed up during my shower, so my wife took her shower in about two inches of undrained water unfortunately.
8
Ilka
28 mar 2025
·
Se alojó 4 noches
The employees were very courteous and polite, trying to help as much as they could. I was first told that because of my VIP status I could enjoy 2 breakfasts and a drink, only a few minutes later a different front desk employee told me that breakfast was NOT included. Obviously a little disappointing. Water temperature in shower kept fluctuating which was challenging. No safe in room or mini fridge. Only 2 bottles of water per day allowed.
The employees were very courteous and polite, trying to help as much as they could. I was first told that because of my VIP status I could enjoy 2 breakfasts and a drink, only a few minutes later a different front desk employee told me that breakfast was NOT included. Obviously a little disappointing. Water temperature in shower kept fluctuating which was challenging. No safe in room or mini fridge. Only 2 bottles of water per day allowed.
10
Eric
23 ene 2025
·
Se alojó 4 noches
Stayed 4 days in January. Positives: Hotel is relatively new and located a few walkable blocks east of the main tourist areas. Service from all the staff was friendly. They can prepare you a nice breakfast with eggs, bacon, fruit... for a little over $5.00. Room had a reliable air conditioner, comfortable beds and strong shower. Lighting was good. No problems sleeping. They have a sister hotel located downtown with a small pool which was a nice stop on a hot afternoon. They will give you a towel. You can order drinks and food there. Negatives: My room had no view just the neighboring wall. It was rather dark. There are rooms facing the street but I don't know what you would see or noise level on that side. Design of some parts of room not ideal. The shower floor did not drain and left puddled water. The bathroom is separated from main room with a window wall that is very hard to clean apparently as the shade was noticeably grimy. Light switches awkwardly placed. Step up to bathroom is not well lit and a little dangerous. Not a lot of places to hang towels. Overall, I was happy with my stay.
Stayed 4 days in January. Positives: Hotel is relatively new and located a few walkable blocks east of the main tourist areas. Service from all the staff was friendly. They can prepare you a nice breakfast with eggs, bacon, fruit... for a little over $5.00. Room had a reliable air conditioner, comfortable beds and strong shower. Lighting was good. No problems sleeping. They have a sister hotel located downtown with a small pool which was a nice stop on a hot afternoon. They will give you a towel. You can order drinks and food there. Negatives: My room had no view just the neighboring wall. It was rather dark. There are rooms facing the street but I don't know what you would see or noise level on that side. Design of some parts of room not ideal. The shower floor did not drain and left puddled water. The bathroom is separated from main room with a window wall that is very hard to clean apparently as the shade was noticeably grimy. Light switches awkwardly placed. Step up to bathroom is not well lit and a little dangerous. Not a lot of places to hang towels. Overall, I was happy with my stay.
8
Steven
7 mar 2025
·
Se alojó 4 noches
Very nicely designed small hotel. Friendly and helpful staff. Comfortable bed. Convenient location on a side street. The one drawback is that the WiFi signal was weak, so that the TV usually did not work because it could not stream content. Also was unable to stream content on my personal devices.
Very nicely designed small hotel. Friendly and helpful staff. Comfortable bed. Convenient location on a side street. The one drawback is that the WiFi signal was weak, so that the TV usually did not work because it could not stream content. Also was unable to stream content on my personal devices.
6
rhonda
6 mar 2025
·
Se alojó 7 noches
The staff was so, so, friendly and helpful! My room was beautiful. The hotel is very modern but the surrounding buildings are dilapidated and un-leading to the eye. The TV WiFi never worked no matter how many times I put in the code but I was not in the city to watch T.V.
The staff was so, so, friendly and helpful! My room was beautiful. The hotel is very modern but the surrounding buildings are dilapidated and un-leading to the eye. The TV WiFi never worked no matter how many times I put in the code but I was not in the city to watch T.V.
8
Casey
5 dic 2024
·
Se alojó 3 noches
I like this hotel and planned on staying for 30 days however the daily construction noise is making me change my mind. Staff is great. The rooms are very nice. The only issue is there is hammering and drilling that starts at 9am and continues throughout the day with only a break at lunch. I was on the top floor and thought when I moved to the first floor I was getting away from the noise. Nope!!! It is 517pm right now and it is still going. Staff says it might stop at 6pm. We are not here for tourism but are in the midst of publishing several books and looked forward to a quiet spot to get work done. Really nice hotel but I might need to find a new place to work sadly. I recommend it but only if you will be gone most of the daytime to avoid the noise.
I like this hotel and planned on staying for 30 days however the daily construction noise is making me change my mind. Staff is great. The rooms are very nice. The only issue is there is hammering and drilling that starts at 9am and continues throughout the day with only a break at lunch. I was on the top floor and thought when I moved to the first floor I was getting away from the noise. Nope!!! It is 517pm right now and it is still going. Staff says it might stop at 6pm. We are not here for tourism but are in the midst of publishing several books and looked forward to a quiet spot to get work done. Really nice hotel but I might need to find a new place to work sadly. I recommend it but only if you will be gone most of the daytime to avoid the noise.
10
Jan
16 may 2025
·
Se alojó 1 noche
Very lovely staff and hotel. Room was comfortable, if a bit small, but quiet, overall. Compliments to Pedro at breakfast for excellent food and friendly service-thank you. We would return if staying in Merida and did not require a pool onsite.
Very lovely staff and hotel. Room was comfortable, if a bit small, but quiet, overall. Compliments to Pedro at breakfast for excellent food and friendly service-thank you. We would return if staying in Merida and did not require a pool onsite.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es ampliamente elogiado por ser cálido, atento y servicial en recepción y en el servicio de habitaciones. Algunos huéspedes notaron inconsistencias en el desayuno y un fallo aislado en el registro nocturno.
Reseñas de huéspedes relacionadas
10
Paula C
10 ene 2025
·
Se alojó 7 noches
Everyone was super polite and friendly. Luis and Alex at the front desk were very helpful. I like the neighborhood. It was quiet yet close to everything.
Everyone was super polite and friendly. Luis and Alex at the front desk were very helpful. I like the neighborhood. It was quiet yet close to everything.
10
Casey
14 dic 2024
·
Se alojó 7 noches
My third stay & very happy I chose this hotel. Staff is amazing, room are great & hotel is convenient. We’ve been traveling for the last 2 years in and out of hotels between Bangkok, Kuala Lumpur, Manila, Siem Reap, Seattle, Cancún & now Merida. I love boutique hotels and Óntico is now on my lists of favorites. It’s a small hotel with a big heart & a mastery of hospitality !!
My third stay & very happy I chose this hotel. Staff is amazing, room are great & hotel is convenient. We’ve been traveling for the last 2 years in and out of hotels between Bangkok, Kuala Lumpur, Manila, Siem Reap, Seattle, Cancún & now Merida. I love boutique hotels and Óntico is now on my lists of favorites. It’s a small hotel with a big heart & a mastery of hospitality !!
10
Manuel
23 ene 2025
·
Se alojó 7 noches
Excelente propiedad cerca de todo, super desayunos y el personal super amigable y apoyaron en todo durante nuestra estancia. Habitaciones cómodas y limpias !
Excelente propiedad cerca de todo, super desayunos y el personal super amigable y apoyaron en todo durante nuestra estancia. Habitaciones cómodas y limpias !
2
Brian
27 oct 2023
·
Se alojó 6 noches
We arrived at the Óntico Urban Design Hotel just after 11 PM, walked into the lobby, and found nobody on the property. We thought the desk clerk might be in the bathroom or down the hall, but nobody ever showed up. This was especially surprising because we had called the hotel a few hours earlier to say we missed our connection and would be arriving a few hours late, around 10:30 PM at the earliest. The gentleman who answered the phone told me he would wait for us, but he did not. Twice I called the hotel. I heard the phone ring in the hotel, but nobody answered. It just asked me to leave a message. We considered sleeping in the lobby but they only had chairs and we were worried what would happen to our luggage if someone walked in while we were asleep. After about 10 minutes I called Expedia support and explained the problem. They tried to contact the hotel, but also had no success. I then asked for Expedia to book the other hotel we had booked on Expedia but canceled. They said that hotel was not available, but after calling that hotel we learned they did have availability for 2 nights of our 6-night stay. We arranged to stay at the other hotel over the phone. Turns out the desk clerk left the property without notifying anyone or locking up. They offered to upgrade us to another property, but we already had a non-refundable room for the last 4 nights of our stay we booked on Expedia.
We arrived at the Óntico Urban Design Hotel just after 11 PM, walked into the lobby, and found nobody on the property. We thought the desk clerk might be in the bathroom or down the hall, but nobody ever showed up. This was especially surprising because we had called the hotel a few hours earlier to say we missed our connection and would be arriving a few hours late, around 10:30 PM at the earliest. The gentleman who answered the phone told me he would wait for us, but he did not. Twice I called the hotel. I heard the phone ring in the hotel, but nobody answered. It just asked me to leave a message. We considered sleeping in the lobby but they only had chairs and we were worried what would happen to our luggage if someone walked in while we were asleep. After about 10 minutes I called Expedia support and explained the problem. They tried to contact the hotel, but also had no success. I then asked for Expedia to book the other hotel we had booked on Expedia but canceled. They said that hotel was not available, but after calling that hotel we learned they did have availability for 2 nights of our 6-night stay. We arranged to stay at the other hotel over the phone. Turns out the desk clerk left the property without notifying anyone or locking up. They offered to upgrade us to another property, but we already had a non-refundable room for the last 4 nights of our stay we booked on Expedia.
10
Casey
20 dic 2024
·
Se alojó 6 noches
Outstanding!! We stayed for 3 weeks and enjoyed every moment. Great location Amazing attentive staff Spacious rooms Comfortable beds Quality pillows, bedding & bathroom linens Hearty affordable breakfast After the military my career was in hospitality. I was a Chef in charge of numerous restaurants, bars, convention centers & catering for government offices. Event planner. I was also a nationally certified Food Safety Manager. I share that to say I have seen every aspect of hospitality in my career. It’s hard to impress me but Ontico did. Highly recommend & will definitely return.
Outstanding!! We stayed for 3 weeks and enjoyed every moment. Great location Amazing attentive staff Spacious rooms Comfortable beds Quality pillows, bedding & bathroom linens Hearty affordable breakfast After the military my career was in hospitality. I was a Chef in charge of numerous restaurants, bars, convention centers & catering for government offices. Event planner. I was also a nationally certified Food Safety Manager. I share that to say I have seen every aspect of hospitality in my career. It’s hard to impress me but Ontico did. Highly recommend & will definitely return.
10
Matthew
5 feb 2025
·
Se alojó 8 noches
Excellent hotel, one of our favorites. Very clean, pretty and modern. Staff was the highlight, they were absolutely wonderful and so nice. We loved it and will certainly stay again.
Excellent hotel, one of our favorites. Very clean, pretty and modern. Staff was the highlight, they were absolutely wonderful and so nice. We loved it and will certainly stay again.
10
Letitia
17 ene 2025
·
Se alojó 11 noches
My stay was excellent. Staff was professional and very helpful.
My stay was excellent. Staff was professional and very helpful.
10
JASON
13 jul 2025
·
Se alojó 2 noches
This is perfect for a clean and quiet stay. The staff is helpful and friendly. The service began even before I checked in with a personal text. Great option.
This is perfect for a clean and quiet stay. The staff is helpful and friendly. The service began even before I checked in with a personal text. Great option.
10
Daniel
17 oct 2023
·
Se alojó 4 noches
El servicio y atención del staff es realmente bueno. El hotel está bien ubicado en Mérida y cuenta con estacionamiento.
El servicio y atención del staff es realmente bueno. El hotel está bien ubicado en Mérida y cuenta con estacionamiento.
8
Alejandra Alvarez
9 ene 2025
·
Se alojó 5 noches
¡Estuvimos muy contentos durante nuestra estancia en Ontico Hotel! El servicio y amabilidad del personal fue excelente, especialmente el personal de recepción y de limpieza de habitaciones... La única experiencia regular respecto a servicio y amabilidad fue con la persona encargada de hacer los desayunos, que finalmente, logro mejorar un poco. Quizá convendría tener un buffet muy sencillo que permita a los huéspedes servirse algo de desayuno en caso de que tengan prisa de salir y no puedan esperar a que la persona encargada pueda hacer su desayuno. No incrementará mucho el costo y si mejorará la experiencia del huésped. Nos hubiera gustado tener el estacionamiento con mayor facilidad y cercanía de acceso. El hotel está bien ubicado y si volveríamos a quedarnos ahí, especialmente en el futuro que cuente con alberca y más amenidades que están en proceso de construcción. ¡Felicidades a gerentes y recepción!
¡Estuvimos muy contentos durante nuestra estancia en Ontico Hotel! El servicio y amabilidad del personal fue excelente, especialmente el personal de recepción y de limpieza de habitaciones... La única experiencia regular respecto a servicio y amabilidad fue con la persona encargada de hacer los desayunos, que finalmente, logro mejorar un poco. Quizá convendría tener un buffet muy sencillo que permita a los huéspedes servirse algo de desayuno en caso de que tengan prisa de salir y no puedan esperar a que la persona encargada pueda hacer su desayuno. No incrementará mucho el costo y si mejorará la experiencia del huésped. Nos hubiera gustado tener el estacionamiento con mayor facilidad y cercanía de acceso. El hotel está bien ubicado y si volveríamos a quedarnos ahí, especialmente en el futuro que cuente con alberca y más amenidades que están en proceso de construcción. ¡Felicidades a gerentes y recepción!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Base céntrica y accesible a pie cerca de restaurantes, vida nocturna y lugares de interés clave, generalmente considerado seguro y conveniente. Algunos huéspedes sintieron que las calles cercanas parecían deterioradas o estaban mal iluminadas por la noche.
Reseñas de huéspedes relacionadas
10
Manuel
23 ene 2025
·
Se alojó 7 noches
Excelente propiedad cerca de todo, super desayunos y el personal super amigable y apoyaron en todo durante nuestra estancia. Habitaciones cómodas y limpias !
Excelente propiedad cerca de todo, super desayunos y el personal super amigable y apoyaron en todo durante nuestra estancia. Habitaciones cómodas y limpias !
10
Ernesto
16 jul 2023
·
Se alojó 3 noches
The hotel is located close to the center of the city and very close to many shops and restaurants. Just a few blocks. The staff was amazing, so helpful, and readily available. The rooms were comfortable. Very easy, relaxing place to stay.
The hotel is located close to the center of the city and very close to many shops and restaurants. Just a few blocks. The staff was amazing, so helpful, and readily available. The rooms were comfortable. Very easy, relaxing place to stay.
8
paul
21 feb 2022
·
Se alojó 3 noches
This is a nice hotel for the price and in a reasonably nice location near center. Only at night felt a little uncomfortable coming from the more central area because the streets leading to hotel were deserted and not well lit. But this shouldnt distract from the hotel. The first night it appears that there were bed bugs as we woke up with several itchy bites. I reported this to the front desk. I think they addressed the problem. We stayed 4 nights. The 2nd and 3rd nights were ok but on the 4 night experienced a couple more bite from the bed.
This is a nice hotel for the price and in a reasonably nice location near center. Only at night felt a little uncomfortable coming from the more central area because the streets leading to hotel were deserted and not well lit. But this shouldnt distract from the hotel. The first night it appears that there were bed bugs as we woke up with several itchy bites. I reported this to the front desk. I think they addressed the problem. We stayed 4 nights. The 2nd and 3rd nights were ok but on the 4 night experienced a couple more bite from the bed.
8
Luc
28 feb 2025
·
Se alojó 5 noches
Bien situé près de divers lieux touristiques
Bien situé près de divers lieux touristiques
10
Juan Pablo
14 jul 2023
·
Se alojó 1 noche
me encanto el hotel, lo super recomeindo! es practico, elegante, super buen servicio y muy comodo. Esta muy bien ubicado cerca de restaurantes y principales atracciones de la ciudad
me encanto el hotel, lo super recomeindo! es practico, elegante, super buen servicio y muy comodo. Esta muy bien ubicado cerca de restaurantes y principales atracciones de la ciudad
10
William
13 abr 2025
·
Se alojó 2 noches
Stayed here as part of a longer trip along the Mayan Train route, and thought it was an excellent option: very centrally located to the main nightlife area in Mérida, with great amenities and quality. Would stay here again!
Stayed here as part of a longer trip along the Mayan Train route, and thought it was an excellent option: very centrally located to the main nightlife area in Mérida, with great amenities and quality. Would stay here again!
10
Eric
23 ene 2025
·
Se alojó 4 noches
Stayed 4 days in January. Positives: Hotel is relatively new and located a few walkable blocks east of the main tourist areas. Service from all the staff was friendly. They can prepare you a nice breakfast with eggs, bacon, fruit... for a little over $5.00. Room had a reliable air conditioner, comfortable beds and strong shower. Lighting was good. No problems sleeping. They have a sister hotel located downtown with a small pool which was a nice stop on a hot afternoon. They will give you a towel. You can order drinks and food there. Negatives: My room had no view just the neighboring wall. It was rather dark. There are rooms facing the street but I don't know what you would see or noise level on that side. Design of some parts of room not ideal. The shower floor did not drain and left puddled water. The bathroom is separated from main room with a window wall that is very hard to clean apparently as the shade was noticeably grimy. Light switches awkwardly placed. Step up to bathroom is not well lit and a little dangerous. Not a lot of places to hang towels. Overall, I was happy with my stay.
Stayed 4 days in January. Positives: Hotel is relatively new and located a few walkable blocks east of the main tourist areas. Service from all the staff was friendly. They can prepare you a nice breakfast with eggs, bacon, fruit... for a little over $5.00. Room had a reliable air conditioner, comfortable beds and strong shower. Lighting was good. No problems sleeping. They have a sister hotel located downtown with a small pool which was a nice stop on a hot afternoon. They will give you a towel. You can order drinks and food there. Negatives: My room had no view just the neighboring wall. It was rather dark. There are rooms facing the street but I don't know what you would see or noise level on that side. Design of some parts of room not ideal. The shower floor did not drain and left puddled water. The bathroom is separated from main room with a window wall that is very hard to clean apparently as the shade was noticeably grimy. Light switches awkwardly placed. Step up to bathroom is not well lit and a little dangerous. Not a lot of places to hang towels. Overall, I was happy with my stay.
10
Ricardo
23 ene 2025
·
Se alojó 1 noche
The hotel is quiet nice , great location walking distance to all restaurants and bars near La Plancha park, which is one of the newest attractions in the city. Loved the area and I wish I had stayed there longer, as we only stayed one night as we had a flight to catch
The hotel is quiet nice , great location walking distance to all restaurants and bars near La Plancha park, which is one of the newest attractions in the city. Loved the area and I wish I had stayed there longer, as we only stayed one night as we had a flight to catch
10
Andres Ramirez
8 jul 2025
·
Se alojó 2 noches
Nice and quiet place, walking distance to main square
Nice and quiet place, walking distance to main square
10
Ángela
24 abr 2023
·
Se alojó 3 noches
Ubicación ideal.
Ubicación ideal.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Hay desayuno disponible, asequible y generalmente sabroso, pero la selección es limitada y el servicio puede ser lento o inconsistente cuando está ocupado.
Reseñas de huéspedes relacionadas
10
Casey
7 dic 2024
·
Se alojó 2 noches
Outstanding!! This is our 2nd stay here and we really appreciate the hospitality we have received. Comfortable beds & pillows Hot water & good water pressure Modern upscale furniture & amenities Large TV, rooms & bathrooms Limited but tasty & affordable breakfast Walking distance to a vast array of restaurants Laundromat & dry cleaners are only a 5 min walk away Food service apps make food delivery easy Nice walkable location that felt very safe In my last review I complained about the noise from construction next door. Stated I loved the hotel & staff but the amount of noise was bothersome. Not only did the noise lessen staff upgraded us to a room that is amazingly quiet. I greatly appreciate them addressing the issue & fixing it quickly. I highly recommend this hotel!
Outstanding!! This is our 2nd stay here and we really appreciate the hospitality we have received. Comfortable beds & pillows Hot water & good water pressure Modern upscale furniture & amenities Large TV, rooms & bathrooms Limited but tasty & affordable breakfast Walking distance to a vast array of restaurants Laundromat & dry cleaners are only a 5 min walk away Food service apps make food delivery easy Nice walkable location that felt very safe In my last review I complained about the noise from construction next door. Stated I loved the hotel & staff but the amount of noise was bothersome. Not only did the noise lessen staff upgraded us to a room that is amazingly quiet. I greatly appreciate them addressing the issue & fixing it quickly. I highly recommend this hotel!
10
Manuel
23 ene 2025
·
Se alojó 7 noches
Excelente propiedad cerca de todo, super desayunos y el personal super amigable y apoyaron en todo durante nuestra estancia. Habitaciones cómodas y limpias !
Excelente propiedad cerca de todo, super desayunos y el personal super amigable y apoyaron en todo durante nuestra estancia. Habitaciones cómodas y limpias !
10
Diana
15 oct 2024
·
Se alojó 4 noches
Esta muy bien el hotel, lo que molesta un poco es la luz del aire acondicionado. Y que la habitación es un poco chica para dos camas matrimoniales. El desayuno esta rico, solo que es un poco tardado su hay gente.
Esta muy bien el hotel, lo que molesta un poco es la luz del aire acondicionado. Y que la habitación es un poco chica para dos camas matrimoniales. El desayuno esta rico, solo que es un poco tardado su hay gente.
10
CLARE
2 jun 2024
·
Se alojó 4 noches
Seek modern design with large comfortable and quiet rooms. They indicate a bar and restaurant, but it is very minimal. Nice breakfast for a nominal fee.
Seek modern design with large comfortable and quiet rooms. They indicate a bar and restaurant, but it is very minimal. Nice breakfast for a nominal fee.
6
Amelia
17 nov 2025
·
Se alojó 4 noches
Personal muy amable. La regadera pasa de agua caliente a fría constantemente. El desayuno incluido es muy limitado.
Personal muy amable. La regadera pasa de agua caliente a fría constantemente. El desayuno incluido es muy limitado.
10
Eric
23 ene 2025
·
Se alojó 4 noches
Stayed 4 days in January. Positives: Hotel is relatively new and located a few walkable blocks east of the main tourist areas. Service from all the staff was friendly. They can prepare you a nice breakfast with eggs, bacon, fruit... for a little over $5.00. Room had a reliable air conditioner, comfortable beds and strong shower. Lighting was good. No problems sleeping. They have a sister hotel located downtown with a small pool which was a nice stop on a hot afternoon. They will give you a towel. You can order drinks and food there. Negatives: My room had no view just the neighboring wall. It was rather dark. There are rooms facing the street but I don't know what you would see or noise level on that side. Design of some parts of room not ideal. The shower floor did not drain and left puddled water. The bathroom is separated from main room with a window wall that is very hard to clean apparently as the shade was noticeably grimy. Light switches awkwardly placed. Step up to bathroom is not well lit and a little dangerous. Not a lot of places to hang towels. Overall, I was happy with my stay.
Stayed 4 days in January. Positives: Hotel is relatively new and located a few walkable blocks east of the main tourist areas. Service from all the staff was friendly. They can prepare you a nice breakfast with eggs, bacon, fruit... for a little over $5.00. Room had a reliable air conditioner, comfortable beds and strong shower. Lighting was good. No problems sleeping. They have a sister hotel located downtown with a small pool which was a nice stop on a hot afternoon. They will give you a towel. You can order drinks and food there. Negatives: My room had no view just the neighboring wall. It was rather dark. There are rooms facing the street but I don't know what you would see or noise level on that side. Design of some parts of room not ideal. The shower floor did not drain and left puddled water. The bathroom is separated from main room with a window wall that is very hard to clean apparently as the shade was noticeably grimy. Light switches awkwardly placed. Step up to bathroom is not well lit and a little dangerous. Not a lot of places to hang towels. Overall, I was happy with my stay.
8
Dilcia
24 sept 2024
·
Se alojó 2 noches
El personal muy amable. En la habitación hubo detalles, las sábanas, no estoy segura si estaban limpias, el protector de colchón tenía cabellos, reservamos habitación para 3 y nunca nos pusieron la toalla adicional que solicitamos, mucho detalle de limpieza en el baño, la regadera oxidada y tapada, los dispensadores de jabón liquido sucios y atorados, cuando le presionaba para sacar jabón o shampoo estaba duro, no salía nada. En el desayuno el encargado del mismo muy atento pero pedias algo y no había, y cómo está solo cuando llegaban más personas a desayunar no se daba abasto para atender, cocinar, lavar los platos, etc.
El personal muy amable. En la habitación hubo detalles, las sábanas, no estoy segura si estaban limpias, el protector de colchón tenía cabellos, reservamos habitación para 3 y nunca nos pusieron la toalla adicional que solicitamos, mucho detalle de limpieza en el baño, la regadera oxidada y tapada, los dispensadores de jabón liquido sucios y atorados, cuando le presionaba para sacar jabón o shampoo estaba duro, no salía nada. En el desayuno el encargado del mismo muy atento pero pedias algo y no había, y cómo está solo cuando llegaban más personas a desayunar no se daba abasto para atender, cocinar, lavar los platos, etc.
8
ANAIS
15 nov 2022
·
Se alojó 2 noches
En general estuvo bien, el personal fue atento. Vi algunos detalles del edificio de paredes dañadas, el baño tenia fuga de agua, la habitacion tenia cabellos en el piso cuando la recibi. Detalles, el desayuno continental el primer dia muy bien la atencion y cantidad por parte de la chica de la barra, el segundo dia habian dos chicos en la barra, muy mal la ateción se hacian bolas ellos mismos y recibi la mitad de comida que el dia anterior y pague el mismo precio. Los taxis que llaman desde recepcion estan sobre valorados, mejor pidan UBER. La ubicacion es muy buena y centrica, bastante tranquilo.
En general estuvo bien, el personal fue atento. Vi algunos detalles del edificio de paredes dañadas, el baño tenia fuga de agua, la habitacion tenia cabellos en el piso cuando la recibi. Detalles, el desayuno continental el primer dia muy bien la atencion y cantidad por parte de la chica de la barra, el segundo dia habian dos chicos en la barra, muy mal la ateción se hacian bolas ellos mismos y recibi la mitad de comida que el dia anterior y pague el mismo precio. Los taxis que llaman desde recepcion estan sobre valorados, mejor pidan UBER. La ubicacion es muy buena y centrica, bastante tranquilo.
6
Magda
4 ene 2026
·
Se alojó 1 noche
Muito barulho muito cedo. Pequeno almoço muito fraco. Óptima localizacao
Muito barulho muito cedo. Pequeno almoço muito fraco. Óptima localizacao
10
Jan
16 may 2025
·
Se alojó 1 noche
Very lovely staff and hotel. Room was comfortable, if a bit small, but quiet, overall. Compliments to Pedro at breakfast for excellent food and friendly service-thank you. We would return if staying in Merida and did not require a pool onsite.
Very lovely staff and hotel. Room was comfortable, if a bit small, but quiet, overall. Compliments to Pedro at breakfast for excellent food and friendly service-thank you. We would return if staying in Merida and did not require a pool onsite.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
4
Cristal
23 jul 2026
·
Se alojó 4 noches
Les falta personal , nos pasaron varios incidentes y faltó comunicación
Les falta personal , nos pasaron varios incidentes y faltó comunicación
8
Sara
26 may 2026
·
Se alojó 1 noche
El hotel está céntrico solo q no cuentan con estacionamiento en las instalaciones, es a pie de calle pero si no hay cerca, uno tiene q batallar con las maletas, las camas no son tan cómodas y barato no es.
El hotel está céntrico solo q no cuentan con estacionamiento en las instalaciones, es a pie de calle pero si no hay cerca, uno tiene q batallar con las maletas, las camas no son tan cómodas y barato no es.
8
Victor manuel
20 may 2026
·
Se alojó 2 noches
El hotel e pequeño y los cuartos, para dos noches que estuvimos cumplió con lo que necesitábamos ,, tuvimos problema con la refrigeración que no enfriaba unos dieron otra habitación fue una agradable estadía lo único que si llevas carro lo estaciones casi a dos cuadras del hotel
El hotel e pequeño y los cuartos, para dos noches que estuvimos cumplió con lo que necesitábamos ,, tuvimos problema con la refrigeración que no enfriaba unos dieron otra habitación fue una agradable estadía lo único que si llevas carro lo estaciones casi a dos cuadras del hotel
8
Lizbeth
28 abr 2026
·
Se alojó 3 noches
Servicio muy amable y atento, la cama muy cómoda. Solo le falta un restaurante. El desyuno est bien
Servicio muy amable y atento, la cama muy cómoda. Solo le falta un restaurante. El desyuno est bien
10
LORENA
19 abr 2026
·
Se alojó 4 noches
Un hotel pequeño, lindo, sus áreas bien cuidadas, la zona de la alberca muy acogedora aunque cierran temprano a las 6:00pm, desayunos sencillos. La atención muy buena por parte del personal. Muy buena atención. Bien ubicado a 10 minutos de centro, 10 minutos de paseo Montejo. Ambos caminando desde el hotel. Estacionamiento del hotel a tres cuadras.
Un hotel pequeño, lindo, sus áreas bien cuidadas, la zona de la alberca muy acogedora aunque cierran temprano a las 6:00pm, desayunos sencillos. La atención muy buena por parte del personal. Muy buena atención. Bien ubicado a 10 minutos de centro, 10 minutos de paseo Montejo. Ambos caminando desde el hotel. Estacionamiento del hotel a tres cuadras.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 11:00 a 00:00
Antes de la(s) 14:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-18: 124.4588405719757USD
- 2026-09-19: 122.42640543708801USD
- 2026-09-20: 93.0716453704834USD
- 2026-09-21: 84.28602640800476USD
- 2026-09-22: 95.74561057434082USD
- 2026-09-23: 95.48734020309448USD
- 2026-09-24: 114.15368972969054USD
- 2026-09-25: 112.38854418182372USD
- 2026-09-26: 109.97000071449278USD
- 2026-09-27: 95.5725012336731USD
- 2026-09-28: 124.62798811912536USD
- 2026-09-29: 114.15148970718383USD
- 2026-09-30: 104.72407772483825USD
- 2026-10-01: 94.64715949630737USD
- 2026-10-02: 112.13821492767333USD
- 2026-10-03: 116.5425460407257USD
- 2026-10-04: 94.66681069335937USD
- 2026-10-05: 94.64000723190307USD
- 2026-10-06: 107.61340847854613USD
- 2026-10-07: 105.4321080757141USD
- 2026-10-08: 94.64000723190307USD
- 2026-10-09: 108.915041714859USD
- 2026-10-10: 95.94164046821594USD
- 2026-10-11: 81.69929078178406USD
- 2026-10-12: 81.69929078178406USD
- 2026-10-13: 107.63549635391234USD
- 2026-10-14: 114.1195499382019USD
- 2026-10-15: 81.69929078178406USD
- 2026-10-16: 108.93219487838745USD
- 2026-10-17: 95.96408770980834USD
- 2026-10-18: 81.69929078178406USD
- 2026-10-19: 107.67561389579772USD
- 2026-10-20: 81.69929078178406USD
- 2026-10-21: 81.69929078178406USD
- 2026-10-22: 107.71568761253356USD
- 2026-10-23: 137.98093269081116USD
- 2026-10-24: 138.09370356559754USD
- 2026-10-25: 137.98093269081116USD
- 2026-10-26: 107.71568761253356USD
- 2026-10-27: 93.27812318000792USD
- 2026-10-28: 92.95750715103149USD
- 2026-10-29: 113.57688064155577USD
- 2026-10-30: 147.83649885406493USD
- 2026-10-31: 168.17114034805297USD
- 2026-11-01: 222.0941127090454USD
- 2026-11-02: 163.32187002182005USD
- 2026-11-03: 158.02176161727905USD
- 2026-11-04: 221.29256825408933USD
- 2026-11-05: 211.27343786773682USD
- 2026-11-06: 251.73069478225707USD
- 2026-11-07: 230.96104485397336USD
- 2026-11-08: 167.5883710395813USD
- 2026-11-09: 178.77137468719482USD
- 2026-11-10: 157.4506673286438USD
- 2026-11-11: 158.02176161727905USD
- 2026-11-12: 158.02176161727905USD
- 2026-11-13: 154.18443152389526USD
- 2026-11-14: 175.45503797149658USD
- 2026-11-15: 153.9940726043701USD
- 2026-11-16: 158.02176161727905USD
- 2026-11-17: 153.9940726043701USD
- 2026-11-18: 150.25648855133056USD
Este alojamiento proporciona un servicio de traslado desde el aeropuerto (es posible que se apliquen cargos adicionales). Los huéspedes deberán proporcionar al alojamiento los datos de su llegada a través de la información de contacto que figura en la confirmación de la reserva. Este alojamiento no permite realizar el registro de entrada fuera del horario establecido. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Transacciones sin efectivo disponibles
- Entre los elementos de seguridad de este alojamiento, se incluyen extintor y botiquín de primeros auxilios.
- Piscina disponible de 08:00 a 18:00.
- Se ofrece alojamiento gratuito a un máximo de un menor de hasta 12 años, siempre que ocupe la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Este alojamiento no acepta mascotas ni perros guía.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Desayuno continental: 150 MXN por adulto y 150 MXN por menor (precio aproximado)
- Transporte al aeropuerto: 500 MXN por persona solo ida
- Transporte al aeropuerto por menor: 500 MXN solo ida
- Aparcamiento en las inmediaciones: 160 MXN por día (ubicado a 500 m)
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Traslados al aeropuerto
Piscina
Habitaciones para no fumadores
Centro de negocios
Mostrador turístico
Servicio de tintorería
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Caja fuerte
Consigna de equipajes
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
General
Habitaciones para no fumadores
Servicio de masajes
Beach Sun Loungers
Actividades
Piscina
Piscina al aire libre
Pool (Seasonal Outdoor)
Aparcamiento
Traslados al aeropuerto
Internet
WiFi gratuito