Hilton Garden Inn Fort Wayne North

Beautiful facility. Love the open areas to congregate. Staff so sweet

Spacious, clean room, friendly staff, entertainment, and great dining. We could’ve stayed there and had entertainment for the weekend and not really had to go anywhere else. Highly recommend.

I can’t say enough!!! We were welcomed with Singh genuine kindness and everything is so incredibly clean!!! Yes we even have a small dog They accept as family!!!! Very very excellent We are meeting to traveling with a dog and I am so annoyed with the accommodations we have had to endure. We w left 2 hotels I refused to stay

This is a pet friendly property. It was a wonderful place to bring our dog. We saw quite a few dogs on site and everyone was so nice about the dogs. It is a clean and beautiful hotel with a friendly staff. I would highly recommend it.

Weve stayed at this hotel several times now. It is always clean, and the staff is always great. It is comfortable, and we like that there is a bar, so we can get a drink and unwind.

The hotel is nice and new! Staff friendly. The breakfast options weren't that great but nice restaurant

Clean and comfortable! No continental breakfast..a little bit of a disappointment for the price. Good property for families with kids and pets.

Great hotel, good restaurant

Very nice and clean hotel. Had a conference for the weekend there!

Staff was friendly; good food at restaurant. Server very personable/professional

Rooms were clean and modern.

My room was in absolute pristine condition. Wonderful, comfortable room with great amenities. And as a woman traveling alone, I felt completely safe there as well.

Nice and clean

This hotel was very clean - brand new - quiet!

The free breakfast was paltry, poorly stocked—no fresh fruit save for some anemic-looking red apples. Moreover, the cupboards where utensils and coffee cups, etc. were dirty, particles of food everywhere—this Hilton is the worst one I have ever stayed-in. Indeed, I wouldn’t let my dog stay there. What’s wrong with you people—this is a fairly new hotel too—it should be a gleaming gem. Very disappointed

Very clean, spacious rooms

Beautiful hotel. Spotlessly clean

Very clean, new design

Great area, clean and comfortable rooms

Nice, spacious and very clean room with updated walk in shower.

Rooms were clean and modern.

My room was in absolute pristine condition. Wonderful, comfortable room with great amenities. And as a woman traveling alone, I felt completely safe there as well.

We had a noise over our room on the roof all night long. It sounded like a compressor trying to start all night. It sounded like it was trying to go and shut off go and shut off. Go and shut off all night long and I couldn’t get a good night sleep. Very irritating!

Checkin was painless. Room was very clean. It’s still so new I could smell fresh paint. Price was very competitive. My only complaint is the bathroom door is a barn door style, and even with it closed there was a 2 inch gap looking in directly to the toilet. There was more privacy with the door open a foot. This is a design over function issue. I highly recommend this location and will seek out Garden Inns for other trips.

First off we were given a room that was already occupied and it was embarrassing to walk in on the fellow in the room. So not sure how this could have happened. Went back down to the desk and they didn’t really seem to care and gave us another room. Bathroom slider door is not big enough to cover the doorway and a big gap between the wall-can see right in to the toilet-not very private-need a door that actually covers the door way without a gap.

No hot water for a morning shower

Very clean, spacious rooms

The hotel is fairly new and very clean. the beds were comfortable, etc. The only issue we had was the temperature. Our room was freezing as the air conditioning was on. Problem was that the temperature was falling outside and we would need the heat on by morning.. could not change the thermostat to heat. It was set to control this automatically based on the temperature setting... I wanted heat at 68... it would only turn onto heat if I set the temperature to 74 or higher. so the A/C had to be on for the temp to be lower than 72... the desk manager came up and could only get the heat on by raising the temperature above 74 -- we did not want to sleep at a temp of 74... a dilemma... should not operate this way...I had to wear a coat to bed because it was so cold.. but I didn't want the temp at 74 as it would be too warm... needs adjusted

Stayed here after surgery at the hospital. The bed was very comfortable but I wasn't much for sleeping...lol. The room was huge for 2 beds but was a beautiful room and the staff treated us great. Would stay again if I have to be in Fort Wayne overnight.

Nice, spacious and very clean room with updated walk in shower.

Paid for breakfast during reservation, server told us we were not on the list. Server had to call front desk, we were told it showed us as a no show. The front desk employee from the day before had not finished checking us in. Very bizarre. Quite embarrassing trying to get breakfast when our room number showed us as a no show. We slept there all night, and they thought our room was empty! Loved the facility, but the Employees need some extra training.

Staff was very rude and disinterested in greeting or talking to guest. Made me feel like they were obligated to do there job and they made it obvious they didn’t like it. When I was trying to check in no one was at desk for over 5 minutes. Room was clean though.

The staff was exceptionally nice and helpful. The housekeeping staff member was sweet.

Someone was able to use my name for my room before I got there

I'm forgetting names but I'll describe what happened from check-in to check-out...I was very tired and it was around 9PM when I checked in on 9/25. The woman at the front desk was not friendly, didn't smile as she checked me in. Room was as expected, clean and comfortable; that was great. Went to the bar/restaurant for dinner before it closed. I sat at the bar. Ordered a drink and food. The bartender was chatting with another customer while standing in front of me and holding my drink. I thought that was rude and unprofessional. Deliver my drink and then have your convo...then I waited what seemed like a long time for a burger with a side of fruit. I asked the bartender how my burger was coming. She told me that the order was timestamped at a certain time and it was now 20 minutes later (I think). That's the explanation? Rude. Food finally came. Burger was well done not medium as I ordered it. I told her that and she put on her cheaters to examine doneness and told me that it was done correctly. (Meanwhile, everytime she looked at the POS, she got close to the screen but for my burger, she put her cheaters on!) Check out the next morning was a refreshing change. The lady at the front desk was warm and friendly. She smiled. She answered my questions politely and with a smile. At least I was left with a good impression of the staff but it certainly didn't start that way.

The checkin process was quick and efficient with pleasant staff. We had a wonderful stay and was very pleased with the size of the room and location of hotel.

First off we were given a room that was already occupied and it was embarrassing to walk in on the fellow in the room. So not sure how this could have happened. Went back down to the desk and they didn’t really seem to care and gave us another room. Bathroom slider door is not big enough to cover the doorway and a big gap between the wall-can see right in to the toilet-not very private-need a door that actually covers the door way without a gap.

Great customer service

I never got to stay in the hotel because when I got there to check in I was told there were no rooms available. I came there for a sports event which went really long and didn’t get there to check in til 11p. Only to be told that had no clean rooms because no housekeeping showed up for work. A mother and her teenage son on a road trip with no where to stay. Yes I was furious!!

Get there check in made it to my room couldn't get in had to go back down to the desk for him to let me in then the tv didn't work called front desk said he be up in a min never seen him

Hotel location was phenomenal, clean, fresh looking, Staff greeted me with kindness and professionalism at check in, check out and every time I passed thru the lobby. I wish every hotel I stayed out was this nice.

Wonderful location and very clean facility. Rooms are very comfortable.

Close to family

The checkin process was quick and efficient with pleasant staff. We had a wonderful stay and was very pleased with the size of the room and location of hotel.

We were visiting a friend at Parkland Hospital, less than 1/2 mile across the street. They offer a good deal if you are doing so, or working at the hospital. Very kind and professional.

Close to Parkview Regional Hospital

Close to hospital

It was the perfect plafe with it being so close to the nerical ceter.

I was in Ft. Wayne for a pinball tournament and this hotel was perfect for my 2 nights. Clean modern room, plenty of space, and the parking lot was well plowed when a snowstorm hit. I will be back for other events nearby and I will likely stay at this hotel again.

Great area, clean and comfortable rooms

Paid for breakfast during reservation, server told us we were not on the list. Server had to call front desk, we were told it showed us as a no show. The front desk employee from the day before had not finished checking us in. Very bizarre. Quite embarrassing trying to get breakfast when our room number showed us as a no show. We slept there all night, and they thought our room was empty! Loved the facility, but the Employees need some extra training.

The breakfasts were not veriy good. One morning coffee was cold and not much to choose from to eat

I was in town while my dad was in the hospital. Coming back to the clean and beautiful room was great. Being able to watch my Netflix was cool. The patio was so inviting and relaxing. And i had the best mushroom and spinach omelet!

The free breakfast was paltry, poorly stocked—no fresh fruit save for some anemic-looking red apples. Moreover, the cupboards where utensils and coffee cups, etc. were dirty, particles of food everywhere—this Hilton is the worst one I have ever stayed-in. Indeed, I wouldn’t let my dog stay there. What’s wrong with you people—this is a fairly new hotel too—it should be a gleaming gem. Very disappointed

The complementary breakfast was poor for a Hilton Hotel. I expected more. The you build the egg sandwich was a very below standard and was out of all the ingredients to make it. We ended up leaving to find breakfast food. Very disappointing

Book that hotel due to buffet style breakfast and the pool. I was disappointed to find out the pool was closed. The breakfast wasn't buffet style at all more like continental breakfast.

Great hotel, good restaurant

Never saw a smile, and barely had a grunt from any of the staff. Room was roomy, but roll in shower had a curtain that did not reach the floor (5-6 inch gap) so water splashed all over. Breakfast is advertised as complimentary, but only for some. Very nice room, but we almost felt as if we were nobodies.

No water, no breakfast for early risers, Hampton did have something and at a lower price point

Staff was friendly; good food at restaurant. Server very personable/professional