Belakang KongHeng By DreamScape

Be warned. We got the family room and it is advertised as air conditioned, however it is OPEN AIRED. The four single beds are positioned basically on the balcony with a sheer curtain for cover, which meant anyone can see through it. Only the double bed was in air conditioning. This didn’t bother us, as we just moved the single beds into the air conditioned room. BUT the next morning we were awakened by massive construction and tree cutting with the bucket truck lifted to view right into our room. With no privacy and all the loud noise, we decided to leave ASAP. Also one of the beds had black marks on it, and a towel provided was the same. Check in/out was also a pain as there was no one there and a chef had to come out to let us in after calling them. Loved the concept of the hotel but with the open air sleeping area and construction, it made the experience quite horrible.

Staff is fantastic. Great place to stay and like the environment very well. Will do it again.

If you’re interested in retrofitting and architecture and willing to rough it a bit this is a good place for the price. Pool had a lakey feel with trees all around. Neighborhood was cute but so loud due to leaf blowing at 8am and street racing on nearby streets at night. There is no glass in the windows so my husband could talk to me through the wall from outside at the pool. Literally talking through the wall because no sound proofing whatsoever. AC was decent though. Some lovely details in our place like hot water knobs shaped like moon cakes only there was no hot water only room temp. Floor boards needed fixing not just a plaster and paint patch up. Bed side tables have lights within them but sometimes did not work. Overall lighting was too dim and because no glass you could not open main window. What else, bed platform too big and placed so close to bathroom you could easily bruise your shins late at night: not good for anyone with mobility issues as bed so low hard to get in and out of. Stairs treacherous. Only one gate of the complex is open at night. We were not informed of this and had to jump one of the gates. Front desk seems to be manned by a ghost. Staff rarely there. We were unsure of how we would get our deposit back since they were often not at the desk and reached the on what’s app. The place is so interesting and makes for an adventure but if they fixed those details and hired a customer service consultant, they could really take it to the next level.

The front desk is a little hard to find. Hidden in an alley. But once you find it all is very good. The room is clean and has a window that opens facing a walkway with plants, very nice.

Sound proofing of the rooms need to be greatly improved. Our rooms were upgraded 1 tier to the Superior Queen. These rooms come with balcony facing the main streets which are extremely noisy even during the wee hours as there are cars and bikes with modified exhaust zooming by. It could be as simple as replacing the old wooden door leading to the balcony with ones that are properly sealed.