JAZ Elite Casa Del Mar Beach - All inclusive
257 $US
/nuit
Moyenne pour octobre
Prix pour JAZ Elite Casa Del Mar Beach - All inclusive
Sélectionnez les dates pour voir les prix et les disponibilités
257 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À JAZ Elite Casa Del Mar Beach - All inclusive, les prix par nuit s'élèvent en moyenne à 205 $US pendant le mois le moins cher (janvier) et à 413 $US pendant le mois le plus cher (août), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 205 $US |
| février | 209 $US |
| mars | 269 $US |
| avril | 283 $US |
| mai | 269 $US |
| juin | 231 $US |
| juillet | 322 $US |
| août | 413 $US |
| septembre | 337 $US |
| octobre | 257 $US |
| novembre | 263 $US |
| décembre | 244 $US |
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oct. · 257 $US
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Le plus cher : août (env. 413 $US)
Le moins cher : janvier (env. 205 $US)
À propos de cet établissement
Prenez le temps de vous détendre dans le centre bien-être de l'hébergement. Non seulement vous pouvez vous faire bronzer sur la plage privée, mais vous pouvez également profiter des nombreuses infrastructures de loisirs à votre disposition,...
Équipements
Prenez le temps de vous détendre dans le centre bien-être de l'hébergement. Non seulement vous pouvez vous faire bronzer sur la plage privée, mais vous pouvez également profiter des nombreuses infrastructures de loisirs à votre disposition, notamment une piscine extérieure et un centre de fitness.
Services de l'établissement
Les équipements et services proposés incluent une réception ouverte 24 h/24, un personnel polyglotte et une laverie. En échange d'un supplément, l'hébergement propose une navette vers et depuis l'aéroport (24 h/24) et un parking gratuit se trouve dans l'enceinte de l'hébergement.
Repas
JAZ Elite Casa Del Mar Beach - All inclusive vous invite à découvrir son restaurant. La journée a été harassante ? L'hébergement abrite un bar / salon et un bar en bord de piscine, idéal pour se détendre autour d'un verre de vin ou d'un cocktail rafraîchissant. Un petit déjeuner buffet gratuit est servi tous les jours de 07 h 00 à 10 h 00.
Chambres
Les 236 chambres climatisées de l'hébergement vous invitent à la détente et comprennent une télévision à écran plat. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi une cafetière ou une bouilloire et de l'eau minérale (offerte).
Emplacement
En choisissant JAZ Elite Casa Del Mar Beach - All inclusive, vous profiterez d'un séjour à Hurghada (Al Mamsha El Seyahi), à moins de 15 minutes en voiture de Mer rouge et Marina Hurghada.
À proximité
Musée de Hurghada(0.6 miles)
Mer rouge(0.7 miles)
Parc Aquatique Sindbad(2.6 miles)
Ville de Sable Hurghada(4.7 miles)
Parc aquatique Aqua Park(5.7 miles)
Centre Commercial Senzo(6 miles)
Place Sackalla(6.4 miles)
Mosquée Al Mina(6.6 miles)
Marina Hurghada(6.7 miles)
Port Maritime de Hurghada(6.8 miles)
Bazars d'El Dahar(8.3 miles)
Centre-ville de Hurghada(8.5 miles)
Église Copte Orthodoxe Saint Shenouda(8.5 miles)
Mosquée de Hurghada(8.8 miles)
Vieille Ville de Sahl Hasheesh(10.6 miles)
L'aéroport principal le plus proche est : Aéroport international de Hurghada (HRG)(5.6 miles)
Parking
Restaurant
Piscine
Chambres non-fumeurs
Service en chambre
Courts de tennis
Emplacement
Touristic Promenade, Al Mamsha El Seyahi, Hurghada, Égypte
Musée de Hurghada (0.6 miles)
Mer rouge (0.7 miles)
Parc Aquatique Sindbad (2.6 miles)
Ville de Sable Hurghada (4.7 miles)
Parc aquatique Aqua Park (5.7 miles)
Centre Commercial Senzo (6 miles)
Options de chambre
6
Chambre Supérieure, vue jardin (1 Queen Bed or 2 Twin Beds)
Détails de la chambre
2 Lits Simples
1 Grand Lit Double
Couchages 2
323 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
6
Suite Exécutive, vue mer
Détails de la chambre
1 Grand Lit Double
Couchages 2
689 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
6
Chambre Triple Supérieure (Garden or Pool view)
Détails de la chambre
1 Grand Lit Double
et 1 Lit Simple
3× Lits Simples
Couchages 3
344 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
7
Suite Familiale, 1 grand lit (Garden or Pool or Sea View)
Détails de la chambre
1 Grand Lit Double
Couchages 4
624 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
6
Chambre Supérieure, vue piscine (1 Queen Bed or 2 Twin Beds)
Détails de la chambre
1 Grand Lit Double
2 Lits Simples
Couchages 2
323 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
6
Chambre Supérieure, vue mer (1 Queen Bed or 2 Twin Beds)
Détails de la chambre
1 Grand Lit Double
2 Lits Simples
Couchages 2
323 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
6
Chambre Deluxe, 1 grand lit, vue piscine
Détails de la chambre
1 Grand Lit Double
Couchages 3
592 ft²
ClimatisationWi-Fi (gratuit)Canapé-lit
Avis des voyageurs sur JAZ Elite Casa Del Mar Beach - All inclusive
9
Superbe
Basé sur 920 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au JAZ Elite Casa Del Mar Beach, les clients apprécient largement un complexe moderne et impeccable, avec un personnel très aimable, plusieurs piscines bien entretenues, un accès direct à la plage et un emplacement pratique près de l'aéroport, rendant les vacances relaxantes et sans stress faciles à organiser.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au JAZ Elite Casa Del Mar Beach, les clients apprécient largement un complexe moderne et impeccable, avec un personnel très aimable, plusieurs piscines bien entretenues, un accès direct à la plage et un emplacement pratique près de l'aéroport, rendant les vacances relaxantes et sans stress faciles à organiser.
La nourriture est largement décrite comme savoureuse et variée, avec plusieurs options à la carte, bien que certains clients aient trouvé le buffet répétitif et les boissons du bar décevantes. Le service est souvent excellent, mais plusieurs critiques mentionnent une réception peu réactive (erreurs de chambre ou de vue, réponses lentes ou inflexibles) et quelques signalements inquiétants de traitements injustes ou impolis. Les chambres sont généralement spacieuses et confortables avec de jolies vues, mais le Wi-Fi peut être instable, le bruit des animations peut parvenir jusqu'aux chambres voisines, et les avis sur la plage varient de magnifiques à petites ou moins attrayantes. Dans l'ensemble, attendez-vous à un séjour élégant et relaxant avec de bonnes installations et une cuisine généralement de qualité.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Plusieurs piscines bien entretenues (dont des zones calmes et animées) et un accès direct à la plage sont régulièrement salués, avec des animations sur place. Certains clients ont trouvé la plage petite ou peu agréable (sable grossier, profondeur/propreté), et quelques-uns ont été déçus par les animations.
Avis de voyageur à ce sujet
10
Manuel
11 avr. 2024
·
A séjourné 7 nuits
Les : chambre spacieuse et bien équipée (bonne literie, mini-bar, coffre-fort, écran plat, climatisation, wifi) - complexe beau et très bien entretenu - piscine principale propre et chauffée - jolie plage, propre également - buffet petit-déjeuner, à midi et le soir, bon et varié - 3 restaurants à la carte, bon également - équipe d'animation au top, agréable et pas insistante - personnel au petit soin, toujours souriant, poli et très prévenant Les - : petit souci d'odeur dans la salle de bain, mais régler rapidement par l'hôtel - transats et parasol réservés tôt le matin alors que le règlement de l'hôtel l'interdit - manque d'infrastructure pour les enfants, 1 toboggan ou 2 dans la piscine principale ferait le bonheur des plus petits Hormis les quelques petits désagréments cités et au vu du rapport qualité-prix, nous ne pouvons que recommander cet hôtel. Bon séjour à Hurghada !
Les : chambre spacieuse et bien équipée (bonne literie, mini-bar, coffre-fort, écran plat, climatisation, wifi) - complexe beau et très bien entretenu - piscine principale propre et chauffée - jolie plage, propre également - buffet petit-déjeuner, à midi et le soir, bon et varié - 3 restaurants à la carte, bon également - équipe d'animation au top, agréable et pas insistante - personnel au petit soin, toujours souriant, poli et très prévenant Les - : petit souci d'odeur dans la salle de bain, mais régler rapidement par l'hôtel - transats et parasol réservés tôt le matin alors que le règlement de l'hôtel l'interdit - manque d'infrastructure pour les enfants, 1 toboggan ou 2 dans la piscine principale ferait le bonheur des plus petits Hormis les quelques petits désagréments cités et au vu du rapport qualité-prix, nous ne pouvons que recommander cet hôtel. Bon séjour à Hurghada !
10
Steven
14 mars 2025
·
A séjourné 10 nuits
Fantastic Hotel. Adult area is the quiet pool Pool near beach is the lively one where all the animation work very hard. Food good Wi fi hit and miss is only complaint See you next year
Fantastic Hotel. Adult area is the quiet pool Pool near beach is the lively one where all the animation work very hard. Food good Wi fi hit and miss is only complaint See you next year
10
stephen
10 févr. 2024
·
A great week at this hotel. The facilities are really good, with multiple pools and a great beach. The food was great for breakfast, lunch and dinner with the Italian restaurant a real winner! All the staff at the hotel were so friendly and helpful and I would return here without hesitation!
A great week at this hotel. The facilities are really good, with multiple pools and a great beach. The food was great for breakfast, lunch and dinner with the Italian restaurant a real winner! All the staff at the hotel were so friendly and helpful and I would return here without hesitation!
8
Michael
11 nov. 2023
·
A séjourné 7 nuits
The room was adequate. Some of the fixtures were old and needed replacing. The staff and food choices were wonderful. The reserved beach was very small. The area surrounding was very trashy, but the hotel was clean.
The room was adequate. Some of the fixtures were old and needed replacing. The staff and food choices were wonderful. The reserved beach was very small. The area surrounding was very trashy, but the hotel was clean.
10
Fjoralba
25 sept. 2024
·
A séjourné 7 nuits
We spent a week at this hotel and we are very satisfied with everything. The hotel offers a great range of services, 3 amazing pools, access to a very clean and relaxing beach area, amazing food during all the meals with big variety of choices. The staff were very friendly and helpful and always taking good care of you. The rooms were very clean and comfortable. We can't wait to return next year.
We spent a week at this hotel and we are very satisfied with everything. The hotel offers a great range of services, 3 amazing pools, access to a very clean and relaxing beach area, amazing food during all the meals with big variety of choices. The staff were very friendly and helpful and always taking good care of you. The rooms were very clean and comfortable. We can't wait to return next year.
10
Ferhat
29 oct. 2025
·
A séjourné 4 nuits
Absolutely amazing experience! Jaz Elite Casa Del Mar is one of the best hotels I’ve ever stayed in. Everything was perfect — from the warm welcome at check-in to the outstanding service throughout my stay. The hotel is spotlessly clean, beautifully designed, and feels truly luxurious in every detail. The staff are incredibly kind and professional; they always go above and beyond to make sure you’re comfortable. The food was delicious, with plenty of variety and great quality. The pool area and beach are spotless, peaceful, and very well maintained. If you’re looking for a high-class, relaxing holiday in Hurghada, this is definitely the place to be. I’ll 100% come back again — highly recommended!
Absolutely amazing experience! Jaz Elite Casa Del Mar is one of the best hotels I’ve ever stayed in. Everything was perfect — from the warm welcome at check-in to the outstanding service throughout my stay. The hotel is spotlessly clean, beautifully designed, and feels truly luxurious in every detail. The staff are incredibly kind and professional; they always go above and beyond to make sure you’re comfortable. The food was delicious, with plenty of variety and great quality. The pool area and beach are spotless, peaceful, and very well maintained. If you’re looking for a high-class, relaxing holiday in Hurghada, this is definitely the place to be. I’ll 100% come back again — highly recommended!
8
Fabio
25 nov. 2023
·
A séjourné 4 nuits
Very accurate pools and quiet area
Very accurate pools and quiet area
10
Khalid
20 oct. 2023
·
A séjourné 7 nuits
Alles in allem ein mega Hotel. Sehr, sehr sauber. Sehr zuvorkommendes Personal. Immer um einen bemüht. Speisen und Getränke waren auch immer richtig gut und variieren. Pools und Strandlage perfekt. Das einzige was ich bemängeln muss sind die Leute am Strand, die immer versuchen dir irgendwelche Touren anzudrehen. Die Safari mit Quad fahren und Kamelreiten (das war ein kurzes Kamel auf-und ab) war Massenabfertigung. Richtig schlecht. Aber das schnorcheln war ganz gut, obwohl man da im Wasser auch immer in Gruppen unterwegs ist. Fazit: Wir kommen nächstes Jahr gerne wieder.
Alles in allem ein mega Hotel. Sehr, sehr sauber. Sehr zuvorkommendes Personal. Immer um einen bemüht. Speisen und Getränke waren auch immer richtig gut und variieren. Pools und Strandlage perfekt. Das einzige was ich bemängeln muss sind die Leute am Strand, die immer versuchen dir irgendwelche Touren anzudrehen. Die Safari mit Quad fahren und Kamelreiten (das war ein kurzes Kamel auf-und ab) war Massenabfertigung. Richtig schlecht. Aber das schnorcheln war ganz gut, obwohl man da im Wasser auch immer in Gruppen unterwegs ist. Fazit: Wir kommen nächstes Jahr gerne wieder.
10
Carlos J
19 sept. 2024
·
A séjourné 2 nuits
This hotel is excellent! Very clean, nice facilities and friendly staff. The food options are very good and food is very flavorful. The beach is man made so it is very calm but it gets deep very soon. The sand is thick/rough, I don’t know if that’s the normal sand for the area or if it’s only the one they used for the beach. The pools are also very nice. This hotel is totally recommended!
This hotel is excellent! Very clean, nice facilities and friendly staff. The food options are very good and food is very flavorful. The beach is man made so it is very calm but it gets deep very soon. The sand is thick/rough, I don’t know if that’s the normal sand for the area or if it’s only the one they used for the beach. The pools are also very nice. This hotel is totally recommended!
10
Aida
27 juil. 2025
·
A séjourné 5 nuits
The staff was amazing, the location was amazing, the cleanliness was amazing, the food was fresh and really good, they have multiple pool options which was really nice coz it never got crowded, the had different shows which was entertaining. The only downside which isn’t their fault I guess but we didn’t like the private beach the water felt really dirty and gross but again we didn’t care because we just used the pools instead which were amazing!!
The staff was amazing, the location was amazing, the cleanliness was amazing, the food was fresh and really good, they have multiple pool options which was really nice coz it never got crowded, the had different shows which was entertaining. The only downside which isn’t their fault I guess but we didn’t like the private beach the water felt really dirty and gross but again we didn’t care because we just used the pools instead which were amazing!!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est saluée dans toutes les critiques, des espaces publics aux chambres, avec un service de ménage attentionné. Quelques plaintes isolées mentionnent des odeurs ou des salles de bains usées, mais les problèmes ont généralement été résolus.
Avis de voyageur à ce sujet
10
Manuel
11 avr. 2024
·
A séjourné 7 nuits
Les : chambre spacieuse et bien équipée (bonne literie, mini-bar, coffre-fort, écran plat, climatisation, wifi) - complexe beau et très bien entretenu - piscine principale propre et chauffée - jolie plage, propre également - buffet petit-déjeuner, à midi et le soir, bon et varié - 3 restaurants à la carte, bon également - équipe d'animation au top, agréable et pas insistante - personnel au petit soin, toujours souriant, poli et très prévenant Les - : petit souci d'odeur dans la salle de bain, mais régler rapidement par l'hôtel - transats et parasol réservés tôt le matin alors que le règlement de l'hôtel l'interdit - manque d'infrastructure pour les enfants, 1 toboggan ou 2 dans la piscine principale ferait le bonheur des plus petits Hormis les quelques petits désagréments cités et au vu du rapport qualité-prix, nous ne pouvons que recommander cet hôtel. Bon séjour à Hurghada !
Les : chambre spacieuse et bien équipée (bonne literie, mini-bar, coffre-fort, écran plat, climatisation, wifi) - complexe beau et très bien entretenu - piscine principale propre et chauffée - jolie plage, propre également - buffet petit-déjeuner, à midi et le soir, bon et varié - 3 restaurants à la carte, bon également - équipe d'animation au top, agréable et pas insistante - personnel au petit soin, toujours souriant, poli et très prévenant Les - : petit souci d'odeur dans la salle de bain, mais régler rapidement par l'hôtel - transats et parasol réservés tôt le matin alors que le règlement de l'hôtel l'interdit - manque d'infrastructure pour les enfants, 1 toboggan ou 2 dans la piscine principale ferait le bonheur des plus petits Hormis les quelques petits désagréments cités et au vu du rapport qualité-prix, nous ne pouvons que recommander cet hôtel. Bon séjour à Hurghada !
10
Mathias
15 nov. 2025
·
A séjourné 6 nuits
Flink og sjovt personale, samt meget rent hotel og værelser
Flink og sjovt personale, samt meget rent hotel og værelser
10
Fjoralba
25 sept. 2024
·
A séjourné 7 nuits
We spent a week at this hotel and we are very satisfied with everything. The hotel offers a great range of services, 3 amazing pools, access to a very clean and relaxing beach area, amazing food during all the meals with big variety of choices. The staff were very friendly and helpful and always taking good care of you. The rooms were very clean and comfortable. We can't wait to return next year.
We spent a week at this hotel and we are very satisfied with everything. The hotel offers a great range of services, 3 amazing pools, access to a very clean and relaxing beach area, amazing food during all the meals with big variety of choices. The staff were very friendly and helpful and always taking good care of you. The rooms were very clean and comfortable. We can't wait to return next year.
10
BASSEM
27 oct. 2023
·
Super clean with great hospitality
Super clean with great hospitality
10
Andy
25 mars 2024
·
A séjourné 7 nuits
Nothing to fault ! Brilliant stay . Great drinks . Food good. Pools lovely . Staff excellent . Cleaner who cleaned our room everyday brilliant . Be back one day
Nothing to fault ! Brilliant stay . Great drinks . Food good. Pools lovely . Staff excellent . Cleaner who cleaned our room everyday brilliant . Be back one day
10
Ferhat
29 oct. 2025
·
A séjourné 4 nuits
Absolutely amazing experience! Jaz Elite Casa Del Mar is one of the best hotels I’ve ever stayed in. Everything was perfect — from the warm welcome at check-in to the outstanding service throughout my stay. The hotel is spotlessly clean, beautifully designed, and feels truly luxurious in every detail. The staff are incredibly kind and professional; they always go above and beyond to make sure you’re comfortable. The food was delicious, with plenty of variety and great quality. The pool area and beach are spotless, peaceful, and very well maintained. If you’re looking for a high-class, relaxing holiday in Hurghada, this is definitely the place to be. I’ll 100% come back again — highly recommended!
Absolutely amazing experience! Jaz Elite Casa Del Mar is one of the best hotels I’ve ever stayed in. Everything was perfect — from the warm welcome at check-in to the outstanding service throughout my stay. The hotel is spotlessly clean, beautifully designed, and feels truly luxurious in every detail. The staff are incredibly kind and professional; they always go above and beyond to make sure you’re comfortable. The food was delicious, with plenty of variety and great quality. The pool area and beach are spotless, peaceful, and very well maintained. If you’re looking for a high-class, relaxing holiday in Hurghada, this is definitely the place to be. I’ll 100% come back again — highly recommended!
10
Egfried
22 mars 2024
·
A séjourné 1 nuit
Stayed just for a short business trip. Modern and very clean hotel. Nothing to complain about.
Stayed just for a short business trip. Modern and very clean hotel. Nothing to complain about.
2
Dr U
18 août 2024
·
A séjourné 1 nuit
So glad we only stayed for a few hours before our flight. Noisy air con, beach a good 10mins walk away-unlike the photos. Rooms shabby and smelly bathroom. Reception was very pleasant but that was the highlight.
So glad we only stayed for a few hours before our flight. Noisy air con, beach a good 10mins walk away-unlike the photos. Rooms shabby and smelly bathroom. Reception was very pleasant but that was the highlight.
10
Bianca
21 sept. 2024
·
A séjourné 10 nuits
Einfach nur perfekt, das Gesamtpaket stimmte. Vom Personal her, bis zum Essen. Alle sehr freundlich, saubere Anlage, immer wieder gerne.
Einfach nur perfekt, das Gesamtpaket stimmte. Vom Personal her, bis zum Essen. Alle sehr freundlich, saubere Anlage, immer wieder gerne.
10
alison
10 mars 2025
·
A séjourné 5 nuits
Beautiful hotel.Really clean. Food choice was amazing and for everyone 's requirements..
Beautiful hotel.Really clean. Food choice was amazing and for everyone 's requirements..
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont généralement spacieuses et confortables avec un décor moderne et une vue agréable sur la piscine ou la mer. Les inconvénients incluent un Wi-Fi peu fiable (parfois indisponible dans les chambres), du bruit occasionnel près des spectacles du soir, des erreurs d'attribution de vue/type de lit et des équipements datés ou des aménagements de salle de bains mineurs.
Avis de voyageur à ce sujet
8
Gilles
3 mars 2024
·
Very good balance price-quality! Service both in the restaurant and at the pool are just excellent - very kind and helpful waiters. Combination buffet and a la carte restaurants brings a good variation in dinner possibilities. Wide range of bread, cold vegetables and desserts - I missed warm vegetables to combine with the freshly cooked fish and meat. Rooms are spacious and clean - If you would like to sleep early, I would recommend not to have a room close to bar where the show is executed. Summarized: Very good hotel which I would definitely book again.
Very good balance price-quality! Service both in the restaurant and at the pool are just excellent - very kind and helpful waiters. Combination buffet and a la carte restaurants brings a good variation in dinner possibilities. Wide range of bread, cold vegetables and desserts - I missed warm vegetables to combine with the freshly cooked fish and meat. Rooms are spacious and clean - If you would like to sleep early, I would recommend not to have a room close to bar where the show is executed. Summarized: Very good hotel which I would definitely book again.
10
Steven
14 mars 2025
·
A séjourné 10 nuits
Fantastic Hotel. Adult area is the quiet pool Pool near beach is the lively one where all the animation work very hard. Food good Wi fi hit and miss is only complaint See you next year
Fantastic Hotel. Adult area is the quiet pool Pool near beach is the lively one where all the animation work very hard. Food good Wi fi hit and miss is only complaint See you next year
8
Diana Iulia
21 mars 2025
·
A séjourné 4 nuits
Das Essen, der Service und das Zimmer mit seitlichem Meerblick waren hervorragend. Die Anlage ist schön und in der Nebensaison sehr ruhig. Das Personal war überwiegend freundlich, außer an der Rezeption, wo wir leider unfreundlich und abwehrend behandelt wurden. Bei der Ankunft war das gebuchte Zimmer mit Meerblick nur seitlich und zum Teil von Bäumen verdeckt. Ein Zimmerwechsel war nicht möglich, was wir verstanden, jedoch wurde auch unsere Anfrage nach einem Queen-Bett nicht erfüllt (bereits bei der Buchung abgegeben). Stattdessen wurde uns ein provisorisches Arrangement angeboten, das nie umgesetzt wurde. Bei der Abreise hatten wir etwas im Zimmer vergessen und mussten an der Rezeption unangemessen behandelt werden, als wir darum baten, erneut ins Zimmer zu gehen. Insgesamt ein schöner Aufenthalt, aber der Umgang mit unseren Anliegen hätte besser sein können.
Das Essen, der Service und das Zimmer mit seitlichem Meerblick waren hervorragend. Die Anlage ist schön und in der Nebensaison sehr ruhig. Das Personal war überwiegend freundlich, außer an der Rezeption, wo wir leider unfreundlich und abwehrend behandelt wurden. Bei der Ankunft war das gebuchte Zimmer mit Meerblick nur seitlich und zum Teil von Bäumen verdeckt. Ein Zimmerwechsel war nicht möglich, was wir verstanden, jedoch wurde auch unsere Anfrage nach einem Queen-Bett nicht erfüllt (bereits bei der Buchung abgegeben). Stattdessen wurde uns ein provisorisches Arrangement angeboten, das nie umgesetzt wurde. Bei der Abreise hatten wir etwas im Zimmer vergessen und mussten an der Rezeption unangemessen behandelt werden, als wir darum baten, erneut ins Zimmer zu gehen. Insgesamt ein schöner Aufenthalt, aber der Umgang mit unseren Anliegen hätte besser sein können.
8
Michael
11 nov. 2023
·
A séjourné 7 nuits
The room was adequate. Some of the fixtures were old and needed replacing. The staff and food choices were wonderful. The reserved beach was very small. The area surrounding was very trashy, but the hotel was clean.
The room was adequate. Some of the fixtures were old and needed replacing. The staff and food choices were wonderful. The reserved beach was very small. The area surrounding was very trashy, but the hotel was clean.
10
Fakhria
7 mars 2024
·
A séjourné 6 nuits
Loved everything about this hotel but inconvenience about not having wifi in the rooms.
Loved everything about this hotel but inconvenience about not having wifi in the rooms.
8
ALEXANDRA
9 nov. 2023
·
A séjourné 8 nuits
We had a great stay at this resort! The hotel was clean and had the nicest staff! The food was just okay but that is expected for an all inclusive. The drink menu was huge and everything tasted good. The rooms were clean, comfortable beds and air conditioned worked well. The water pressure in the shower was just okay and there was no shelf in the shower to hold toiletries. Also, the lighting was terrible for make up. Overall, the staff are what make this hotel. They truly go above and beyond.
We had a great stay at this resort! The hotel was clean and had the nicest staff! The food was just okay but that is expected for an all inclusive. The drink menu was huge and everything tasted good. The rooms were clean, comfortable beds and air conditioned worked well. The water pressure in the shower was just okay and there was no shelf in the shower to hold toiletries. Also, the lighting was terrible for make up. Overall, the staff are what make this hotel. They truly go above and beyond.
8
Aysenur
25 avr. 2024
·
A séjourné 7 nuits
I am giving four stars because I booked through Expedia and paid extra for a sea-view room. Upon arrival, it was already late and dark, but we quickly realized we did not have a sea-view room; we only saw pipes and other unpleasant things. This was quite a disappointment, and we had to make several phone calls to resolve it. At first, they told us there were no rooms available, but after several complaints, a room with a sea view became available. We were moved to the correct room after one day, for which we had already paid extra. However, they did not apologize or refund us for the night we spent without a sea view. We traveled with our two-year-old daughter, and to do some activities, we inquired about a babysitter who could accompany us for a fee, but they said they didn’t offer that service (which we are accustomed to from other destinations). This wasn’t a big issue, as every hotel has its own policies. The food was very good, and the staff was very friendly (with a few exceptions).
I am giving four stars because I booked through Expedia and paid extra for a sea-view room. Upon arrival, it was already late and dark, but we quickly realized we did not have a sea-view room; we only saw pipes and other unpleasant things. This was quite a disappointment, and we had to make several phone calls to resolve it. At first, they told us there were no rooms available, but after several complaints, a room with a sea view became available. We were moved to the correct room after one day, for which we had already paid extra. However, they did not apologize or refund us for the night we spent without a sea view. We traveled with our two-year-old daughter, and to do some activities, we inquired about a babysitter who could accompany us for a fee, but they said they didn’t offer that service (which we are accustomed to from other destinations). This wasn’t a big issue, as every hotel has its own policies. The food was very good, and the staff was very friendly (with a few exceptions).
10
Matandaware
29 déc. 2024
·
A séjourné 8 nuits
The rooms are big, clean very morden docor, great food great staff, great swimming pool and beach. The best ive stayed in the area for my many visits a year in Hurghada. I have nothing to faulter for this hotel. BRILLIANT service all round.
The rooms are big, clean very morden docor, great food great staff, great swimming pool and beach. The best ive stayed in the area for my many visits a year in Hurghada. I have nothing to faulter for this hotel. BRILLIANT service all round.
10
Gillian
24 sept. 2025
·
A séjourné 7 nuits
Staff amazing always on hand to help clean hotel food great notthing is a bother stayed in deluxe room it was massivveeeeee
Staff amazing always on hand to help clean hotel food great notthing is a bother stayed in deluxe room it was massivveeeeee
10
Esra
27 avr. 2025
·
A séjourné 4 nuits
Heel mooi uitzicht zwembad/zee.
Heel mooi uitzicht zwembad/zee.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est fréquemment décrit comme aimable, attentionné et proactif au bar, au restaurant et au service de ménage. Cependant, plusieurs critiques font état d'une réception faible ou peu serviable (enregistrement/départ lents, manque de flexibilité, explications insuffisantes) et de quelques récits de traitements impolis ou injustes.
Avis de voyageur à ce sujet
2
Ahmed
23 juil. 2023
·
A séjourné 3 nuits
Very bad service and rude staff
Very bad service and rude staff
2
Hui
17 nov. 2025
·
A séjourné 2 nuits
The hotel is so called 5 star hotel but I didn’t receive 5 star service. Basically no service at all. The staff are so racist. They saw my skin colour and they just ignored me like I’m not there. But they smile big and serve drinks if the customers are white. If you are Asian, please don’t come to this hotel. I’m sure you will regret.
The hotel is so called 5 star hotel but I didn’t receive 5 star service. Basically no service at all. The staff are so racist. They saw my skin colour and they just ignored me like I’m not there. But they smile big and serve drinks if the customers are white. If you are Asian, please don’t come to this hotel. I’m sure you will regret.
4
Ahmed
8 oct. 2022
·
A séjourné 2 nuits
Jaz Casa Del Mar Resort is related to Jazz Group, one of the biggst group works in tourisim, I was shocked in the hotel because most of the workers in the bars, whether by the sea or in the lobby, treat Egyptians in a bad way , I don't know why but really it was a bad experiance i will never go there again if you are not egyptian you have nothing to worry
Jaz Casa Del Mar Resort is related to Jazz Group, one of the biggst group works in tourisim, I was shocked in the hotel because most of the workers in the bars, whether by the sea or in the lobby, treat Egyptians in a bad way , I don't know why but really it was a bad experiance i will never go there again if you are not egyptian you have nothing to worry
10
Yuan
30 mars 2024
·
A séjourné 2 nuits
Simply this hotel was the best one during my holiday in Hurghada-I tried 4 different hotels to see how difference they are, and I har most pleasant time at Iberotel. Room, pool, bar, foods were all top level, and staffs were all kind. Especially Ahmed at reception was the most professional one I’ve seen during my whole holiday in Hurghada. I will definitely come to this hotel again.
Simply this hotel was the best one during my holiday in Hurghada-I tried 4 different hotels to see how difference they are, and I har most pleasant time at Iberotel. Room, pool, bar, foods were all top level, and staffs were all kind. Especially Ahmed at reception was the most professional one I’ve seen during my whole holiday in Hurghada. I will definitely come to this hotel again.
10
Ferhat
29 oct. 2025
·
A séjourné 4 nuits
Absolutely amazing experience! Jaz Elite Casa Del Mar is one of the best hotels I’ve ever stayed in. Everything was perfect — from the warm welcome at check-in to the outstanding service throughout my stay. The hotel is spotlessly clean, beautifully designed, and feels truly luxurious in every detail. The staff are incredibly kind and professional; they always go above and beyond to make sure you’re comfortable. The food was delicious, with plenty of variety and great quality. The pool area and beach are spotless, peaceful, and very well maintained. If you’re looking for a high-class, relaxing holiday in Hurghada, this is definitely the place to be. I’ll 100% come back again — highly recommended!
Absolutely amazing experience! Jaz Elite Casa Del Mar is one of the best hotels I’ve ever stayed in. Everything was perfect — from the warm welcome at check-in to the outstanding service throughout my stay. The hotel is spotlessly clean, beautifully designed, and feels truly luxurious in every detail. The staff are incredibly kind and professional; they always go above and beyond to make sure you’re comfortable. The food was delicious, with plenty of variety and great quality. The pool area and beach are spotless, peaceful, and very well maintained. If you’re looking for a high-class, relaxing holiday in Hurghada, this is definitely the place to be. I’ll 100% come back again — highly recommended!
8
Aysenur
25 avr. 2024
·
A séjourné 7 nuits
I am giving four stars because I booked through Expedia and paid extra for a sea-view room. Upon arrival, it was already late and dark, but we quickly realized we did not have a sea-view room; we only saw pipes and other unpleasant things. This was quite a disappointment, and we had to make several phone calls to resolve it. At first, they told us there were no rooms available, but after several complaints, a room with a sea view became available. We were moved to the correct room after one day, for which we had already paid extra. However, they did not apologize or refund us for the night we spent without a sea view. We traveled with our two-year-old daughter, and to do some activities, we inquired about a babysitter who could accompany us for a fee, but they said they didn’t offer that service (which we are accustomed to from other destinations). This wasn’t a big issue, as every hotel has its own policies. The food was very good, and the staff was very friendly (with a few exceptions).
I am giving four stars because I booked through Expedia and paid extra for a sea-view room. Upon arrival, it was already late and dark, but we quickly realized we did not have a sea-view room; we only saw pipes and other unpleasant things. This was quite a disappointment, and we had to make several phone calls to resolve it. At first, they told us there were no rooms available, but after several complaints, a room with a sea view became available. We were moved to the correct room after one day, for which we had already paid extra. However, they did not apologize or refund us for the night we spent without a sea view. We traveled with our two-year-old daughter, and to do some activities, we inquired about a babysitter who could accompany us for a fee, but they said they didn’t offer that service (which we are accustomed to from other destinations). This wasn’t a big issue, as every hotel has its own policies. The food was very good, and the staff was very friendly (with a few exceptions).
2
Ahmed
22 juil. 2023
·
A séjourné 3 nuits
The worst stuff service ever
The worst stuff service ever
8
Klein
21 mars 2024
·
A séjourné 7 nuits
hôtel propre espace vert très bien entretenue la nourriture est bonne .le personnel a la réception ne parle pas français mais il y a charlotte multilingue qui de votre arrivé a votre départ est toujours présente pour toute demande en lien a votre séjour .le personnel des bars a la restauration est très serviable donc très très bon séjour en plus il y a 2 équipes d' animateurs le club marmara en français et l'autre anglais qui tout le long de la journée vous propose des activités
hôtel propre espace vert très bien entretenue la nourriture est bonne .le personnel a la réception ne parle pas français mais il y a charlotte multilingue qui de votre arrivé a votre départ est toujours présente pour toute demande en lien a votre séjour .le personnel des bars a la restauration est très serviable donc très très bon séjour en plus il y a 2 équipes d' animateurs le club marmara en français et l'autre anglais qui tout le long de la journée vous propose des activités
10
Gillian
24 sept. 2025
·
A séjourné 7 nuits
Staff amazing always on hand to help clean hotel food great notthing is a bother stayed in deluxe room it was massivveeeeee
Staff amazing always on hand to help clean hotel food great notthing is a bother stayed in deluxe room it was massivveeeeee
6
Kam
4 mars 2024
·
A séjourné 6 nuits
Everything was perfect and would have been 5 stars had it not been for the tall chubby guy on reception with glasses almost making me late to the airport because he turned my Uber away from entering as he wanted to take 15 minutes checking me out when it was a simple process and everything was pre settled and there’s was nothing to do but to hand over room keys.. but they refused to let my Uber in who then left after 5/10 min awaiting outside and I was then left with an hour to wait and find a new Uber and even when I finally did I had to Goto the main road and when I tried to go in the Uber and the security was telling me to wait for no reason at all and for another Uber to leave, I refused and got in my Uber as my flight was not going to wait for them and the guy at the counter which I mentioned before glasses tall tried to be funny saying if you miss your flights it’s your fault because your supposed to be at the airport 3 hours before international flight to which I corrected him that he had no clue and my flight was actually domestic and the fact he assumed he knew and that I didn’t need to be that early for domestic as a seasoned traveleg I knew this, I had given myself 1 hour 30 which was cut short to 1 hour due this nonsense by reception and security. Otherwise perfect stay until the last moment where it was ruined by ONE HERO!
Everything was perfect and would have been 5 stars had it not been for the tall chubby guy on reception with glasses almost making me late to the airport because he turned my Uber away from entering as he wanted to take 15 minutes checking me out when it was a simple process and everything was pre settled and there’s was nothing to do but to hand over room keys.. but they refused to let my Uber in who then left after 5/10 min awaiting outside and I was then left with an hour to wait and find a new Uber and even when I finally did I had to Goto the main road and when I tried to go in the Uber and the security was telling me to wait for no reason at all and for another Uber to leave, I refused and got in my Uber as my flight was not going to wait for them and the guy at the counter which I mentioned before glasses tall tried to be funny saying if you miss your flights it’s your fault because your supposed to be at the airport 3 hours before international flight to which I corrected him that he had no clue and my flight was actually domestic and the fact he assumed he knew and that I didn’t need to be that early for domestic as a seasoned traveleg I knew this, I had given myself 1 hour 30 which was cut short to 1 hour due this nonsense by reception and security. Otherwise perfect stay until the last moment where it was ruined by ONE HERO!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
L'emplacement est pratique, en particulier pour l'accès à l'aéroport, avec des commerces et une promenade à proximité. Certains ont noté un bruit occasionnel provenant des hôtels ou des rues voisins et, dans quelques cas, des environs moins attrayants ou une longue marche jusqu'à la plage.
Avis de voyageur à ce sujet
8
John
30 mars 2022
·
A séjourné 5 nuits
Staff a credit to the company. Property well maintained always being cleaned and tidied. Rooms a bit dated but lovely daily clean towels, toiletries replenished with fresh bottled water every day. Plenty of choice of food at breakfast and dinner, a bit repetitive at lunch time, always a fresh cooked section open all meal times. Right next to the airport quite a way from Hurgharda main area but some shops local. Lovely promenade outside for an evening stroll. Over the road the sister hotel where you can use the beach and trips available.
Staff a credit to the company. Property well maintained always being cleaned and tidied. Rooms a bit dated but lovely daily clean towels, toiletries replenished with fresh bottled water every day. Plenty of choice of food at breakfast and dinner, a bit repetitive at lunch time, always a fresh cooked section open all meal times. Right next to the airport quite a way from Hurgharda main area but some shops local. Lovely promenade outside for an evening stroll. Over the road the sister hotel where you can use the beach and trips available.
10
Paul
8 juil. 2025
·
A séjourné 4 nuits
Great choice. Very nice location. It should be 5 stars hotel.
Great choice. Very nice location. It should be 5 stars hotel.
8
Ebubekir
7 sept. 2025
·
A séjourné 6 nuits
Im Großen und Ganzen alles top. Perfekt für ein Hotel-Urlaub und sehr nah ans Flughafen. Würde ich für ein Hotel-Urlaub empfehlen. Essen und Getränke sind sauber. Zwei Negativpunkte: Frühstück-Auswahl wsr nicht gut und Entertainment-Programm langweilig.
Im Großen und Ganzen alles top. Perfekt für ein Hotel-Urlaub und sehr nah ans Flughafen. Würde ich für ein Hotel-Urlaub empfehlen. Essen und Getränke sind sauber. Zwei Negativpunkte: Frühstück-Auswahl wsr nicht gut und Entertainment-Programm langweilig.
8
Michael
11 nov. 2023
·
A séjourné 7 nuits
The room was adequate. Some of the fixtures were old and needed replacing. The staff and food choices were wonderful. The reserved beach was very small. The area surrounding was very trashy, but the hotel was clean.
The room was adequate. Some of the fixtures were old and needed replacing. The staff and food choices were wonderful. The reserved beach was very small. The area surrounding was very trashy, but the hotel was clean.
10
FREDERIC NICOLAS
3 avr. 2024
·
A séjourné 8 nuits
Séjour entre amis parfait à l'Iberotel Casa Del Mar!!! de l'accueil en passant par le service aux clients et l'animation, tout y était parfait ! Nous reviendrons !!! Dommage cependant que l'équipe d'animation Marmara qui vient de s'installer dans cet hôtel n'était pas au point cette semaine sur le lancement de la période été 2024. On voulait remercier Ahmed de la réception qui nous a grandement aidé lors de notre premier jour d'installation en faisant preuve de grande réactivité et nous a changé rapidement de chambre suite au bruit que nous avons subis qui venait d'une rue avoisinante!!! Il nous a permis également de pouvoir garder notre chambre le dernier jour, ce qui nous a permis de ne pas être stressé pour notre départ!! Merci également aux serveurs Mina, Elsayed et Abdou pour leur gentillesse et toujours aux petits soins pour leurs clients, ainsi qu'à notre homme de ménage qui réalise un travail parfait pour ses hôtes!!! Nous reviendrons!!!
Séjour entre amis parfait à l'Iberotel Casa Del Mar!!! de l'accueil en passant par le service aux clients et l'animation, tout y était parfait ! Nous reviendrons !!! Dommage cependant que l'équipe d'animation Marmara qui vient de s'installer dans cet hôtel n'était pas au point cette semaine sur le lancement de la période été 2024. On voulait remercier Ahmed de la réception qui nous a grandement aidé lors de notre premier jour d'installation en faisant preuve de grande réactivité et nous a changé rapidement de chambre suite au bruit que nous avons subis qui venait d'une rue avoisinante!!! Il nous a permis également de pouvoir garder notre chambre le dernier jour, ce qui nous a permis de ne pas être stressé pour notre départ!! Merci également aux serveurs Mina, Elsayed et Abdou pour leur gentillesse et toujours aux petits soins pour leurs clients, ainsi qu'à notre homme de ménage qui réalise un travail parfait pour ses hôtes!!! Nous reviendrons!!!
10
Yasser
20 avr. 2024
·
A séjourné 5 nuits
Great hotel with amazing friendly staff and great location. The food was fantastic with loads of selection that meets all tastes.
Great hotel with amazing friendly staff and great location. The food was fantastic with loads of selection that meets all tastes.
10
Bianca
23 oct. 2023
·
A séjourné 3 nuits
Beautiful Hotel, Gardens, Rooms, Buffet, Pools, etc... If you wish to shop, there is a pharmacy and a bazaar in front of the hotel on the street. You can ask for a Transportation to the Airport for 18$ USD (reserve in advance). Thank you Jaz Hotel for everything!
Beautiful Hotel, Gardens, Rooms, Buffet, Pools, etc... If you wish to shop, there is a pharmacy and a bazaar in front of the hotel on the street. You can ask for a Transportation to the Airport for 18$ USD (reserve in advance). Thank you Jaz Hotel for everything!
2
Dr U
18 août 2024
·
A séjourné 1 nuit
So glad we only stayed for a few hours before our flight. Noisy air con, beach a good 10mins walk away-unlike the photos. Rooms shabby and smelly bathroom. Reception was very pleasant but that was the highlight.
So glad we only stayed for a few hours before our flight. Noisy air con, beach a good 10mins walk away-unlike the photos. Rooms shabby and smelly bathroom. Reception was very pleasant but that was the highlight.
10
robert
22 mars 2024
·
A séjourné 7 nuits
Very friendly, enthusiastic and helpful staff. Great location, relaxed and spotlessly clean. We wanted a winter sun getaway and this was excellent, the well heated pool, comfortable sun beds and a relaxed atmosphere were just what we wanted
Very friendly, enthusiastic and helpful staff. Great location, relaxed and spotlessly clean. We wanted a winter sun getaway and this was excellent, the well heated pool, comfortable sun beds and a relaxed atmosphere were just what we wanted
10
Carolin
30 mai 2025
·
A séjourné 3 nuits
Property location super excellent Staff is constantly accommodating and very pleasant highly recommend the whole complex
Property location super excellent Staff is constantly accommodating and very pleasant highly recommend the whole complex
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les buffets et plusieurs options à la carte reçoivent fréquemment des éloges pour leur goût et leur variété. Les critiques incluent des sélections parfois répétitives, des suppléments ou des limites de réservation pour certains plats/restaurants et une qualité de boisson inconsistante.
Avis de voyageur à ce sujet
10
Manuel
11 avr. 2024
·
A séjourné 7 nuits
Les : chambre spacieuse et bien équipée (bonne literie, mini-bar, coffre-fort, écran plat, climatisation, wifi) - complexe beau et très bien entretenu - piscine principale propre et chauffée - jolie plage, propre également - buffet petit-déjeuner, à midi et le soir, bon et varié - 3 restaurants à la carte, bon également - équipe d'animation au top, agréable et pas insistante - personnel au petit soin, toujours souriant, poli et très prévenant Les - : petit souci d'odeur dans la salle de bain, mais régler rapidement par l'hôtel - transats et parasol réservés tôt le matin alors que le règlement de l'hôtel l'interdit - manque d'infrastructure pour les enfants, 1 toboggan ou 2 dans la piscine principale ferait le bonheur des plus petits Hormis les quelques petits désagréments cités et au vu du rapport qualité-prix, nous ne pouvons que recommander cet hôtel. Bon séjour à Hurghada !
Les : chambre spacieuse et bien équipée (bonne literie, mini-bar, coffre-fort, écran plat, climatisation, wifi) - complexe beau et très bien entretenu - piscine principale propre et chauffée - jolie plage, propre également - buffet petit-déjeuner, à midi et le soir, bon et varié - 3 restaurants à la carte, bon également - équipe d'animation au top, agréable et pas insistante - personnel au petit soin, toujours souriant, poli et très prévenant Les - : petit souci d'odeur dans la salle de bain, mais régler rapidement par l'hôtel - transats et parasol réservés tôt le matin alors que le règlement de l'hôtel l'interdit - manque d'infrastructure pour les enfants, 1 toboggan ou 2 dans la piscine principale ferait le bonheur des plus petits Hormis les quelques petits désagréments cités et au vu du rapport qualité-prix, nous ne pouvons que recommander cet hôtel. Bon séjour à Hurghada !
8
Gilles
3 mars 2024
·
Very good balance price-quality! Service both in the restaurant and at the pool are just excellent - very kind and helpful waiters. Combination buffet and a la carte restaurants brings a good variation in dinner possibilities. Wide range of bread, cold vegetables and desserts - I missed warm vegetables to combine with the freshly cooked fish and meat. Rooms are spacious and clean - If you would like to sleep early, I would recommend not to have a room close to bar where the show is executed. Summarized: Very good hotel which I would definitely book again.
Very good balance price-quality! Service both in the restaurant and at the pool are just excellent - very kind and helpful waiters. Combination buffet and a la carte restaurants brings a good variation in dinner possibilities. Wide range of bread, cold vegetables and desserts - I missed warm vegetables to combine with the freshly cooked fish and meat. Rooms are spacious and clean - If you would like to sleep early, I would recommend not to have a room close to bar where the show is executed. Summarized: Very good hotel which I would definitely book again.
6
Matthias
3 janv. 2025
·
A séjourné 9 nuits
Decent 5* resort with good food and beautiful accommodation (beach, pool). The drinks however were awful (wines, cocktails, mixed soft drinks at the bar). Beer is ok ish. Personnel is somewhat chaotic but overall friendly and helpful. It was my first time in Egypt so I didn’t really have a benchmark but I think in general a 3 star rating is very fair.
Decent 5* resort with good food and beautiful accommodation (beach, pool). The drinks however were awful (wines, cocktails, mixed soft drinks at the bar). Beer is ok ish. Personnel is somewhat chaotic but overall friendly and helpful. It was my first time in Egypt so I didn’t really have a benchmark but I think in general a 3 star rating is very fair.
4
Zainab
8 mars 2024
·
A séjourné 6 nuits
Food was very poor and I still have a tummy bug. Reception staff were rude and helpful Hotel had power cut with no emergency plan and staff were not willing to help as the food options were limited We were with a 4 year old and given a room near the live show which was every night. Tried to complain but receptionist said the other rooms are an extra cost so we couldn’t move. He offered to show us one the next morning but when we went no one knew anything about it and said all rooms are gone. We were really looking forward to this trip so it was a shame it was so poorly managed
Food was very poor and I still have a tummy bug. Reception staff were rude and helpful Hotel had power cut with no emergency plan and staff were not willing to help as the food options were limited We were with a 4 year old and given a room near the live show which was every night. Tried to complain but receptionist said the other rooms are an extra cost so we couldn’t move. He offered to show us one the next morning but when we went no one knew anything about it and said all rooms are gone. We were really looking forward to this trip so it was a shame it was so poorly managed
10
Andy
25 mars 2024
·
A séjourné 7 nuits
Nothing to fault ! Brilliant stay . Great drinks . Food good. Pools lovely . Staff excellent . Cleaner who cleaned our room everyday brilliant . Be back one day
Nothing to fault ! Brilliant stay . Great drinks . Food good. Pools lovely . Staff excellent . Cleaner who cleaned our room everyday brilliant . Be back one day
10
Ferhat
29 oct. 2025
·
A séjourné 4 nuits
Absolutely amazing experience! Jaz Elite Casa Del Mar is one of the best hotels I’ve ever stayed in. Everything was perfect — from the warm welcome at check-in to the outstanding service throughout my stay. The hotel is spotlessly clean, beautifully designed, and feels truly luxurious in every detail. The staff are incredibly kind and professional; they always go above and beyond to make sure you’re comfortable. The food was delicious, with plenty of variety and great quality. The pool area and beach are spotless, peaceful, and very well maintained. If you’re looking for a high-class, relaxing holiday in Hurghada, this is definitely the place to be. I’ll 100% come back again — highly recommended!
Absolutely amazing experience! Jaz Elite Casa Del Mar is one of the best hotels I’ve ever stayed in. Everything was perfect — from the warm welcome at check-in to the outstanding service throughout my stay. The hotel is spotlessly clean, beautifully designed, and feels truly luxurious in every detail. The staff are incredibly kind and professional; they always go above and beyond to make sure you’re comfortable. The food was delicious, with plenty of variety and great quality. The pool area and beach are spotless, peaceful, and very well maintained. If you’re looking for a high-class, relaxing holiday in Hurghada, this is definitely the place to be. I’ll 100% come back again — highly recommended!
10
William
5 avr. 2024
·
A séjourné 7 nuits
The staff make this hotel. Our housekeeping guy 1267 was friendly and did a great job on our rooms. The grill chef was amazing prepared my prawns without being asked and made amazing things. Our usual waiters were all attentive and ensured we were treated well. The restaurants/bar manager was always greeting us and asking about our stay. The barman kept me topped up..makes a mean milky coffee. We ate at 2 a la carte one the food was amazing and the staff were chatty and the chef brought me out extra mash.10 out of 10 at Aqua. And the other was a bit of a disappointment. The staff no they were amazing but i had my heart set on the salmon only to be told there was a 35€ surcharge. I wasn't prepared to pay that for a bit of salmon and I did complain that we were all inclusive and we had a free trip to the 3 a la carte. Im glad i dont like lobster it was €150. So dont assume..I honestly wished i skipped Oscar and ate in the main restaurant. Everything was so clean and the pools were all amazing. Its a 5* hotel and it was 9.5 out of 10. Only because I felt cheated with the salmon. Outside was not so great for me..there's a gun barricade along the street at the Russian consulate it was meant for my safety but I fear guns and it was a bit off-putting. Next time I'll venture further. And skip the booking at Oscars.
The staff make this hotel. Our housekeeping guy 1267 was friendly and did a great job on our rooms. The grill chef was amazing prepared my prawns without being asked and made amazing things. Our usual waiters were all attentive and ensured we were treated well. The restaurants/bar manager was always greeting us and asking about our stay. The barman kept me topped up..makes a mean milky coffee. We ate at 2 a la carte one the food was amazing and the staff were chatty and the chef brought me out extra mash.10 out of 10 at Aqua. And the other was a bit of a disappointment. The staff no they were amazing but i had my heart set on the salmon only to be told there was a 35€ surcharge. I wasn't prepared to pay that for a bit of salmon and I did complain that we were all inclusive and we had a free trip to the 3 a la carte. Im glad i dont like lobster it was €150. So dont assume..I honestly wished i skipped Oscar and ate in the main restaurant. Everything was so clean and the pools were all amazing. Its a 5* hotel and it was 9.5 out of 10. Only because I felt cheated with the salmon. Outside was not so great for me..there's a gun barricade along the street at the Russian consulate it was meant for my safety but I fear guns and it was a bit off-putting. Next time I'll venture further. And skip the booking at Oscars.
6
Roshni
26 mars 2024
·
It’s ok and that’s it. Definitely not a 5 start hotel. We booked 8 nights and had requested a queen bed. When we arrived we had twin beds and there was rubbish in the wardrobe. The manager said there wasn’t a way to move us until the next day. However when we did move this was much better and grateful that the manager made an effort to give us two room options. Disappointed with house keeping. Our shower gel wasn’t refilled for 3 days. We kept forgetting to ask at reception but luckily had brought our own. However when we did tell reception it was sorted but why isn’t house keeping check of these things? Good to see management actively speaking to guests and noting any issues. I’m sorry to say that the food selection in the buffet is terrible. Baked items are stale and hard, the seasoning isn’t quite right for the main dishes, repetitive dishes on the menu and I had a bad tummy for the whole trip which I’m guessing was due to the fresh fruit and salads in water. No ironing board or iron in the room so I’m guessing this is something you’d need to request at reception, hairdryer is attached in the bathroom so I’d suggest taking your own too. On the plus side the staff are great and friendly. Disappointed given how much money we spent. Wouldn’t recommend this hotel.
It’s ok and that’s it. Definitely not a 5 start hotel. We booked 8 nights and had requested a queen bed. When we arrived we had twin beds and there was rubbish in the wardrobe. The manager said there wasn’t a way to move us until the next day. However when we did move this was much better and grateful that the manager made an effort to give us two room options. Disappointed with house keeping. Our shower gel wasn’t refilled for 3 days. We kept forgetting to ask at reception but luckily had brought our own. However when we did tell reception it was sorted but why isn’t house keeping check of these things? Good to see management actively speaking to guests and noting any issues. I’m sorry to say that the food selection in the buffet is terrible. Baked items are stale and hard, the seasoning isn’t quite right for the main dishes, repetitive dishes on the menu and I had a bad tummy for the whole trip which I’m guessing was due to the fresh fruit and salads in water. No ironing board or iron in the room so I’m guessing this is something you’d need to request at reception, hairdryer is attached in the bathroom so I’d suggest taking your own too. On the plus side the staff are great and friendly. Disappointed given how much money we spent. Wouldn’t recommend this hotel.
10
Paul
20 janv. 2025
·
A séjourné 3 nuits
Nice all inclusive hotel. Food was plentiful but unimaginative. Staff were very good but they do not explain the different levels of all inclusive covered depending on the colour of the wristband.
Nice all inclusive hotel. Food was plentiful but unimaginative. Staff were very good but they do not explain the different levels of all inclusive covered depending on the colour of the wristband.
10
alison
10 mars 2025
·
A séjourné 5 nuits
Beautiful hotel.Really clean. Food choice was amazing and for everyone 's requirements..
Beautiful hotel.Really clean. Food choice was amazing and for everyone 's requirements..
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Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Marie Laurence
3 mars 2026
·
A séjourné 9 nuits
Hôtel très agréable, personnel serviable et le buffet est de bonne qualité avec des bons produits. Les piscines, les transats et l équipe d animation font également partis des points forts de l hôtel. Ainsi que le court de tennis. Petit bémol sur la salle de sport qui est trop petite et les chambres pas très bien insonorisées alors il faut espérer ne pas avoir de voisins trop bruyants.
Hôtel très agréable, personnel serviable et le buffet est de bonne qualité avec des bons produits. Les piscines, les transats et l équipe d animation font également partis des points forts de l hôtel. Ainsi que le court de tennis. Petit bémol sur la salle de sport qui est trop petite et les chambres pas très bien insonorisées alors il faut espérer ne pas avoir de voisins trop bruyants.
10
Manuel
11 avr. 2024
·
A séjourné 7 nuits
Les : chambre spacieuse et bien équipée (bonne literie, mini-bar, coffre-fort, écran plat, climatisation, wifi) - complexe beau et très bien entretenu - piscine principale propre et chauffée - jolie plage, propre également - buffet petit-déjeuner, à midi et le soir, bon et varié - 3 restaurants à la carte, bon également - équipe d'animation au top, agréable et pas insistante - personnel au petit soin, toujours souriant, poli et très prévenant Les - : petit souci d'odeur dans la salle de bain, mais régler rapidement par l'hôtel - transats et parasol réservés tôt le matin alors que le règlement de l'hôtel l'interdit - manque d'infrastructure pour les enfants, 1 toboggan ou 2 dans la piscine principale ferait le bonheur des plus petits Hormis les quelques petits désagréments cités et au vu du rapport qualité-prix, nous ne pouvons que recommander cet hôtel. Bon séjour à Hurghada !
Les : chambre spacieuse et bien équipée (bonne literie, mini-bar, coffre-fort, écran plat, climatisation, wifi) - complexe beau et très bien entretenu - piscine principale propre et chauffée - jolie plage, propre également - buffet petit-déjeuner, à midi et le soir, bon et varié - 3 restaurants à la carte, bon également - équipe d'animation au top, agréable et pas insistante - personnel au petit soin, toujours souriant, poli et très prévenant Les - : petit souci d'odeur dans la salle de bain, mais régler rapidement par l'hôtel - transats et parasol réservés tôt le matin alors que le règlement de l'hôtel l'interdit - manque d'infrastructure pour les enfants, 1 toboggan ou 2 dans la piscine principale ferait le bonheur des plus petits Hormis les quelques petits désagréments cités et au vu du rapport qualité-prix, nous ne pouvons que recommander cet hôtel. Bon séjour à Hurghada !
10
Nicolas
2 nov. 2023
·
A séjourné 5 nuits
Séjour de fin de vacances extraordinaire! Personnel aux petits soins, piscine et plage, nombreux plats proposés, d'une très grande fraicheur.
Séjour de fin de vacances extraordinaire! Personnel aux petits soins, piscine et plage, nombreux plats proposés, d'une très grande fraicheur.
10
Babak
10 août 2026
·
A séjourné 8 nuits
Bekvämt boende med många pooler och tillgång till privat strand. Personalen var väldigt behjälpliga och trevliga!
Bekvämt boende med många pooler och tillgång till privat strand. Personalen var väldigt behjälpliga och trevliga!
10
IBRAHIM FETHI
15 mai 2026
·
A séjourné 4 nuits
Everything was wonderful. The food was truly amazing, and it’s an ideal hotel for enjoying a relaxing holiday without even needing to leave the resort. All the staff were very attentive and helpful. The entertainment team was especially great and very fun. The beach is a bit small, but still very beautiful. Also, unlike Sharm El Sheikh, being able to easily enter the sea directly from the shore is a huge advantage. The pools were very nice as well. I would definitely recommend the spa and beauty salon. The gym is a little small, but sufficient. It’s not as massive as Steigenberger Alcazar, but it is just as comfortable and relaxing, with the added bonus of easy access to the sea from the shore. Special thanks to the reception team and all the staff for their kindness and support. We will definitely come back again.
Everything was wonderful. The food was truly amazing, and it’s an ideal hotel for enjoying a relaxing holiday without even needing to leave the resort. All the staff were very attentive and helpful. The entertainment team was especially great and very fun. The beach is a bit small, but still very beautiful. Also, unlike Sharm El Sheikh, being able to easily enter the sea directly from the shore is a huge advantage. The pools were very nice as well. I would definitely recommend the spa and beauty salon. The gym is a little small, but sufficient. It’s not as massive as Steigenberger Alcazar, but it is just as comfortable and relaxing, with the added bonus of easy access to the sea from the shore. Special thanks to the reception team and all the staff for their kindness and support. We will definitely come back again.
Politiques de l’établissement
Arrivée
Départ
Arrivée à partir de 14:00
Avant 12:00
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Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
octobre 2026
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novembre 2026
di | lu | ma | me | je | ve | sa |
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-22: 532.5042077268982USD
- 2026-10-23: 419.3023963911438USD
- 2026-10-24: 360.7597336351013USD
- 2026-10-25: 418.2516005184937USD
- 2026-10-26: 412.9663647518921USD
- 2026-10-27: 329.09979816101077USD
- 2026-10-28: 328.7975846086121USD
- 2026-10-29: 481.52303258148197USD
- 2026-10-30: 182.63835545967103USD
- 2026-10-31: 331.28791719558717USD
- 2026-11-01: 308.06888446640016USD
- 2026-11-02: 313.65619714538576USD
- 2026-11-03: 440.54657098861696USD
- 2026-11-04: 324.4338491007996USD
- 2026-11-05: 326.1340949630738USD
- 2026-11-06: 313.63672594329836USD
- 2026-11-07: 309.3776908467102USD
- 2026-11-08: 355.9589550404358USD
- 2026-11-09: 513.3366880720521USD
- 2026-11-10: 314.149228478241USD
- 2026-11-11: 313.0507794004822USD
- 2026-11-12: 313.3672035144043USD
- 2026-11-13: 326.1340949630738USD
- 2026-11-14: 314.1832518418885USD
- 2026-11-15: 343.6777846838379USD
- 2026-11-16: 323.78433079116826USD
- 2026-11-17: 314.5026137161255USD
- 2026-11-18: 325.1634384590149USD
- 2026-11-19: 316.7650649186707USD
- 2026-11-20: 314.5026137161255USD
- 2026-11-21: 313.3672035144043USD
- 2026-11-22: 317.9292378434754USD
- 2026-11-23: 279.872312203598USD
- 2026-11-24: 285.30996990653995USD
- 2026-11-25: 246.72062644958498USD
- 2026-11-26: 246.72062644958498USD
- 2026-11-27: 217.8548938750458USD
- 2026-11-28: 236.76230218200686USD
- 2026-11-29: 230.36864261657718USD
- 2026-11-30: 229.76397639175417USD
- 2026-12-01: 231.91603954246523USD
- 2026-12-02: 230.36864261657718USD
- 2026-12-03: 228.04302956726076USD
- 2026-12-04: 237.4687993777466USD
- 2026-12-05: 230.36864261657718USD
- 2026-12-06: 229.2081077321625USD
- 2026-12-07: 227.70904721145632USD
- 2026-12-08: 227.70904721145632USD
- 2026-12-09: 227.70904721145632USD
- 2026-12-10: 237.4687993777466USD
- 2026-12-11: 227.96466651885987USD
- 2026-12-12: 227.70904721145632USD
- 2026-12-13: 237.4687993777466USD
- 2026-12-14: 229.2081077321625USD
- 2026-12-15: 228.1951269835663USD
- 2026-12-16: 237.4687993777466USD
- 2026-12-17: 237.4687993777466USD
- 2026-12-18: 231.91603954246523USD
- 2026-12-19: 237.4687993777466USD
- 2026-12-20: 231.09982041496278USD
- 2026-12-21: 228.1951269835663USD
- 2026-12-22: 229.76397639175417USD
Cet hébergement assure votre transfert depuis l'aéroport (prestation pouvant donner lieu à un supplément). Vous devez contacter l’hébergement à ce sujet avant votre départ, au moyen des coordonnées fournies dans la confirmation de réservation. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Les mineurs doivent être accompagnés de l’un de leurs parents pour séjourner dans cet établissement. À l’arrivée, les parents doivent présenter une pièce d’identité ou passeport officiels avec photo, ainsi que l’extrait de naissance de l’enfant.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Seules les personnes enregistrées peuvent accéder aux chambres.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Navette aéroport : 864 EGP par véhicule, aller simple, maximum 3 passager(s)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Chambres non-fumeurs
Service en chambre
Courts de tennis
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Massage
Spa et centre de bien-être
Club pour enfants
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Services
Ménage
Distributeur automatique de billets
Zone fumeurs
Laverie
24-Hour Front Desk
Parking
Parking
Parking gratuit
Parking Onsite
Activités
Piscine
Courts de tennis
Plage privée
Jardin
Plage (à proximité)
Plongée
Planche à voile
Aire de jeux
Piscine pour enfants
Piscine extérieure
Musique live
Evening Entertainment
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Fitness Center (nearby)
Connexion Internet
Wi-fi gratuit