Casa Ybel Resort

The house keeping staff were the only helpful ones. We got there at 1 pm and the front desk put us off until 2:30. We did a check on the room since they gave us the keys and was done and ready at 1pm. The worst part was finding black mold in bathroom vent, after we did our own clean, so this was another 2.5 hour wait. After we have cleaned up first room we had to do the second. So we were in at 6pm and it was dark, missed the whole afternoon bike ride. Manager was supposed to call to provide some relief and never did. The next issue was the spa was yellow, not enough bromine/chlorine, not usable. The pool was cold no heat available. To get to your room you had to climb 3 floors of stairs, no elevators. Beware unless you are young. We would have left that day but we booked with hotels.com and could not do anything. They have no lights, in parking area and walkways so your chance of falling is immense.

Beautiful beach view and staff was very helpful the food at the restaurant was delicious and the drinks amazing will definitely be coming back

Despite the rain, we had a wonderful time,

Excellent stay at Casa Ybel. The room had lots of space and all the needed amenities. The only minor challenge was finding the rental office. There were no signs for it when we went there in Oct 2026.

The grounds are absolutely beautiful of course the ocean setting helps make that a five star. When cleaning our room the maid service took extra blanket and thru it on our suitcase. Also the last night the safe would not open at around 8:00 pm and we were told there was no one to help us open until next day. HOT TUB did not work. Children were all in the adult pool.