The George, Sure Hotel Collection by Best Western

Lovely stay. Dog friendly in bar area, lovely beer garden with a little stream - very relaxing!

Ease of parking

Relaxing comfortable stay - big spacious room, with balcony - very comfortable bed, friendly staff, added bonus of breakfast included.

Close to Darlington great price room spotless bed really comfortable staff very helpful parking plenty of space lovely location

Nice pub

Fantastic cosy feel as soon as you walk in. Very welcoming friendly and helpful staff. Rooms very quaint but clean and comfortable. Dogs were made very welcome. Even had water bowls and biscuits for them

Very friendly staff, good food at reasonable price. We stayed in the cottage, which has the benefit of a full size hot tub

Great value hotel, lovely breakfast, staff are excellent and always go the extra mile to help. Pub has beautiful beer garden on the riverside, reached down a long flight of steps. Will be stopping here again.

Stunning location, very clean and tidy , lovely food and great walks nearby. Beautiful beer garden by the river. Dropped a star rating due to a few housekeeping issues- no duvet covers on the duvets, only one remote control between 2 tvs, front door handle lose,no facilities to dispose of recycling and dog waste and dead batteries in the candles in the living room.Fresh milk would have been nice in the fridge rather than pots of uht. Overall though, a thoroughly enjoyable stay.

Check-in was quick, but we are still waiting for the return of the card-deposit charge they took slmost two weeks ago . Peaceful location. Stayed in an external unit along with the family dog, no heating in the room (ok for one night). Very friendly and helpful staff and the evening meal was excellent. It's a dog friendly place, but we didn't find couldn't find any external bins to deposit the bags (staff member kindly took them away and disposed of them). This might explain why others are not clearing up after their dogs.

The room we stayed in was dated and hadn’t been cleaned. The headboard had weeks of thick dust on it, cobwebs in all the lamps. The bathroom had grout missing out of all the tiles, the sink was cracked. There was a build up of gunk on the soap dispenser. Definitely need to sack the cleaner!!!!

Very clean

The check-in was quick and smooth with a friendly Junior member of staff, the bedroom was large and comfortable. The ensuite bathroom had a large bath and shower. The shower had black mould growing on the inside. and the toiletries were not replenished in the seven days that we were there. The towels were replaced once The breakfast to be honest was depressing, as there wereonly a handful of guests there was very little attention given to the breakfast, no fresh fruit or pastries no buffet options staff only asked if you wanted a cooked breakfast, when it arrived, The bacon was dehydrated and brown. The sausage was wrinkled and dried out. The mushrooms had dried out so much. They were tiny and shrivelled and the black pudding could not be cut but I did manage to break it in half! The only thing that was edible on the plate was the egg so the thought of having pre paid for breakfast and having this presented each morning was depressing, when I complained several mornings the staff member did nothing and were obviously unhappy at the complaint, no apologies or options were given. There was repeatedlyno hot water for the tea and it had to be asked for. Miraculously on the last two mornings when they were wedding guests staying at the hotel a buffet breakfast was provided and all the food was cooked to a very good standard, it left us feeling that the low occupancy meant low standards i.e. The guests can take it or leave it they have already paid.

Amazing stay. We went late night and the staffs were very much accommodating. The rooms were clean and recommend highly near that area.

My room was very clean as was the bedding. The bed was large and comfortable and the room was well heated. The shower was very powerful and a good temperature.the blackout curtains worked very well and the hotel/pub was easy to find. However the maintenance of the room was poor with chipped paint, cracked walls, bodged carpet, a door with such a large gap at the bottom that I had to use a towel to block out the light plus the lights on the bed didn't work. This was an 'executive room' which had a garden view (of a big bush and the river if you peered around it) The breakfast was just OK, but a bit lacking in something, for example there wasn't any brown or red sauce on the table and the breakfast room smelled of cabbage on both days. What could have been better? Attention to detail in maintenance, a cozy armchair or sofa in an 'executive' room a breakfast with more than one of each item in it and better bread than mother's pride. This is not one of those hotels that I was desperate to get away from, but nor is it one I would go out of my way to come back to.

Dirty room, curtains, bed and broken curtain and shower. Tried hotel but could be clean.

Our room was spacious and spotlessly clean with a lovely little balcony and amazing views over the river. Evening meal and breakfast were both beautiful. The staff were very friendly and attentive.

Great value room, clean and spacious

Stunning location, very clean and tidy , lovely food and great walks nearby. Beautiful beer garden by the river. Dropped a star rating due to a few housekeeping issues- no duvet covers on the duvets, only one remote control between 2 tvs, front door handle lose,no facilities to dispose of recycling and dog waste and dead batteries in the candles in the living room.Fresh milk would have been nice in the fridge rather than pots of uht. Overall though, a thoroughly enjoyable stay.

The George hotel has seen far better days. The photos on the website don't portray HOW the hotel is today. The room was filthy (Under the bed there were numerous items including tablets and rubbish by far the worst item found was a pair of dirty pants) The manager did move us to an alternative room. In summing up I feel the whole hotel requires investment and a deep clean. 114 characters

A stay of two halves. The double room in the main building was tiny, the other room we booked for our son in an annex was fantastic. No toilet roll or remote control for the tv in our room (but swiftly rectified by lovely staff) and really cold (fine when radiator turned up to 11) other room toasty and fully equipped. Bar full so sat in slightly odd and draughty restaurant but staff improvised to ensure we could eat and the food was excellent.

Relaxing comfortable stay - big spacious room, with balcony - very comfortable bed, friendly staff, added bonus of breakfast included.

Great stay, large rooms, had terrible night sleep as mattress so hard hurt my back

Very nice hotel, friendly staff & good service. Our room was clean and spacious, the bed was really comfortable. The only fault I could mention, is that it wasn't quite warm enough, but the little heater helped! We were delighted to find an open fire in the bar area, very cosy indeed. would definitely stay again.

Lovely historic coaching inn. Very nice large room at excellent price. Beautiful setting.

Radiators on throughout the entire stay with no option to turn off, which means the window had to be open at all times in order to prevent heat stroke, opening myself up to outside noise when trying to sleep. Otherwise decent stay.

We arrived early and staff were happy to let us check in. Lovely lady on reception, very friendly. Room was very spacious, comfy big bed and lovely bathroom. Would definately stay again ☺️

Lovely hotel and staff were very friendly. Was kept awake by noise from the bar.

Loved the balcony on my room, comfortable bed and great shower. Breakfast was great quality and good value.

Definitely won’t be back. The only good thing was the room was clean and spacious. However we were moved from an upstairs room to a downstairs room because there was no remote for the tv. We then had a pretty much sleepless night because whoever was in the room above was walking around frequently and the creaking floorboards woke us up. As well as that there was no heating in the room and no hot water for the whole stay, not good for an elderly couple on a cold February night. We stayed as a break on a long journey from Scotland to London but didn’t feel either rested or refreshed to resume the journey. Will be making an official complaint.

Arrived and to be told room was cancelled weeks ago and could not care about us and did not bother trying to help. A very poor service from the staff and would not recommend this hotel and next time in the will stay clear of it.

Nice place nice rooms. Bit slow on service to check out and waiting at tge bar with no staff around. Also another customer must off been having issues with a door and was slamming it atleast 4 - 6 times before it went quite happened 3 times during the evening. Was really quite after about 11 oclock

Very comfortable and cozy stay here at the George. Friendly and helpful staff made our stay welcoming after a long journey. The whole ambience of the hotel created a cozy and inviting atmosphere for customers. Very enjoyable would recommend. Very well presented rooms with everything we needed.

Really helpful at check-in, So nice when people go the extra yard!

Stayed for 3 nights. On arrival I was told breakfast was not include despite my booking stating it was . First morning no breakfast as the chef didn’t turn up. Breakfast room smell of damp. Rooms are tired and need a make over. Meal service is slow . On last night I ordered. Food but it did not turn up. Had to ask. The chef had forgotten my order. Having a drink in the bar when a mouse appeared! It was just one issue after another and was expecting Basil Fawlty to appear at any moment . Would not recommend

Lady on reception could not be more helpful on check in . Gentleman at breakfast professional and friendly. Another member of staff helped me with advice on keeping my bike safe . All a credit to the George

Very noisy directly underneath my room until almost 2am. When asked if I could have a quieter room the next day I was told that there was nothing going on and that loud conversation had been heard from my room! Considering I am a solo traveller and had been trying to work all evening with noise cancelling headphones on (and no speaking) this was very odd. Hotel is really nice and rooms are clean and comfortable. I have previously enjoyed a meal and the delightful ambience in the bar. Was considering staying here very regulary (I currently spend 4/5 nights a week at Scotch Corner and fancied a break) however the noise was dreadful. There was a party on Saturday night and several of the guests decided to have a screaming match right outside my bedroom door. Nothing the hotel could do about that BUT the noise from the bar was something they could have apologised for and moved me if possible. After two nights of very little work and very little sleep I left and will not be back. It's a shame but the staff really let this place down.

We arrived early and staff were happy to let us check in. Lovely lady on reception, very friendly. Room was very spacious, comfy big bed and lovely bathroom. Would definately stay again ☺️

Friendly and professional staff at all times.

The service was the worst i have ever experienced at a hotel. Breakfast took over an hour to be served, the quality was terrible and there was a lack of options for pastries and others. The hosts kept promising breakfast would soon be served and offered no apology and didn't seem to care. The couple sitting near us had their breakfast served but had to wait another 20 minutes for their condiments to be served. The bed was extremely uncomfortable and i noticed that my details were on a piece of paper on the bar as servers were down, my personal information was for all to see. Very unprofessional and would definitely not recommend.

A one-time coaching inn now quietly situated a short distance from the A1M motorway. It is a charming property, clean and well appointed, friendly staff and having an excellent menu. Highly recommended.

Fantastic location, beautiful room with a huge bathtub! Food was delicious, self-serve breakfast is very convenient. Nice points of interest within walking distance.

A lovely place at a very reasonable price Fantastic service, nice walks around. Highly recommend

The room we had was amazing, very spacious, with a sofa and chairs, as well as the sleeping area. The bed was so comfortable. The bathroom was huge with double sized everything (apart from the loo!!). Everything was spotless and clean too. The breakfast had a good selection of food, cereals, cooked food and pastries. We loved the filter coffee too. Breakfast was in the riverview room, which was a little cold, however, with storm Darragh blowing a gale outside it was unsurprising with the hotel being an old building. With views of the river, it made a very peaceful setting. We had a meal in the restaurant one evening, which my husband said was lovely, however, as i'd not been well, the hotel were more than happy to made me toast. We will definitely look to stay again, hopefully completing some of the local walks from the hotel.

We enjoyed our stay. Friendly staff. Loads of old Roman ruins around the property

Lovely historic coaching inn. Very nice large room at excellent price. Beautiful setting.

Close to Darlington great price room spotless bed really comfortable staff very helpful parking plenty of space lovely location

Lovely location with river running at the back.

Coaching inn with annex alongside a fairly quiet main road backing onto a lovely river across the way from Roman ruins within easy walking distance.

Stunning location, very clean and tidy , lovely food and great walks nearby. Beautiful beer garden by the river. Dropped a star rating due to a few housekeeping issues- no duvet covers on the duvets, only one remote control between 2 tvs, front door handle lose,no facilities to dispose of recycling and dog waste and dead batteries in the candles in the living room.Fresh milk would have been nice in the fridge rather than pots of uht. Overall though, a thoroughly enjoyable stay.

Check in very easy, room nice and comfortable with all you'd need for a pleasant stay although room was cold and heating didn't appear to be on, towel rail in bathroom also not on. I think if I was staying longer i would have said about it to the staff Food was good, reasonably priced too and not a complaint at all, but dont be fooled into thinking the Yorkshire pudding pie is actually a pie, its filling in an upside-down yorkshire on top of mash 😋 Staff were getting some grief off other customers about petty things like this but they handled it well and i thought all was good

Lovely building and amazing room. Breakfast was a bit disappointing, food wasn't great and had obviously been standing for a while.

Food wasn’t that great for the price

Nice spacious room. Facilities good. No dining facilities on Sunday evening.

The rooms are spot on plenty of space and comfortable. The bar is good reasonably priced. Breakfast was pathetic. Ran out of eggs, items on cold buffet had run out of bread, juice, milk. staff kept having to be asked to top up.

Great hotel and great staff. The food is unbeliverable and well worth the price. Second time I've stayed here due to work and would definitely stay again.

Fantastic food in this lovely old pub. Really enjoyed my stay and was really impressed with the food. Generous portions and absolutely delicious. The chips were outstanding! I will definitely be back when im next in the area.

Stayed for 3 nights. On arrival I was told breakfast was not include despite my booking stating it was . First morning no breakfast as the chef didn’t turn up. Breakfast room smell of damp. Rooms are tired and need a make over. Meal service is slow . On last night I ordered. Food but it did not turn up. Had to ask. The chef had forgotten my order. Having a drink in the bar when a mouse appeared! It was just one issue after another and was expecting Basil Fawlty to appear at any moment . Would not recommend

I've stayed at the George a few times and its been ok This time was terrible. The room was fly infested. The curtains were off their rings. Window sill filthy. Then there was no cook for the evening meal, so everyone had to go elsewhere to eat. Seems there was no attempt to do anything to help out. Breakfast was dismal. 3 pitiful cereals. No yogurt or fruit. Bread was still in the plastic bag, so stick your hand in to pull slices out No attempt to make the table look appealing. No music. There's better places to spend £10 on brefast

Stayed for a training course so long intensive days. The great thing about the George is the friendly atmosphere created by the team here. Found it to be a friendly relaxing environment, especially as a lone female. Nothing was too much trouble. Great bar too. Menu choices for evening meal lovely - something for everyone not just pub grub. Breakfast was substantial with some days breakfast cooked to order otherwise a buffet.