Backyard Apartments by Heimaleiga

The lift is out of order during our stay so we need to carry our heavy luggage’s up and down the stairs. The bathroom is smelly and dark. No secure storages service for luggage after checkout and broken floor tiles at the door front.

Clean room, responsive staff. In the middle of the main shopping street so very convenient. Got quite noisy on friday night but that is to be expected. I did not expect there not to be a door between the living room (sofa bed) and the main bedroom. Some rooms may be a little small for 4 pax with the sofa bed present.

Room was clean, bedding and blankets were comfortable. The listing indicated that coffee was included, however 2 pods were left over. 1.5 rolls of toilet paper was in the room and at the end of our trip we were out without any restocking options. We were given 2 towels, that were also not replenished or new towels made available. The soap, shampoo and conditioners were 1/2 full. Curtains were not blackout as described and only were privacy curtains. The posting specifically addresses secure and onsite parking “a rare amenity.” And when contacting the host, we were informed this is not available as promoted and parking is public parking on the road. Communication and cooperation from the host was nonexistent and response was they would have hotels.com fix the listing, however when looking at the posting on 5/20, the post is unchanged, misleading, and inconsistent. While the location is nice, I’m not sure I’d recommend the hassle and inconsistencies of the posting. There are better hotel offerings, with comparable pricing for the full offerings with more reliable services. Extremely disappointed.

Lettvint å sjekke inn, fin og ren leilighet midt i sentrum av Reykjavík.

Very good place.