Casa Castillo Polanco
From
US$ 81
/noite
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From
US$ 81
/noite
Sobre este alojamento
Charming hotel in Mexico City with smart TVs, microwaves, and a terrace, just a short walk from Paseo de la Reforma.
Localização
Reforma, uma zona de Cidade do México, alberga Casa Castillo.Algumas das principais atrações culturais são Palacio de Bellas Artes e Castillo de Chapultepec, ao passo que se deseja fazer compras, o melhor é visitar Paseo de la Reforma e Avenida Presidente Masaryk. Gostaria de se divertir num evento ou jogo? Verifique a agenda de Auditorio Nacional ou Arena Ciudad de México.
Wi-fi gratuito
Quartos de não fumadores
Sala familiar
Cofre
Depósito de bagagem
24-Hour Front Desk
Opções de quartos
11
Quarto luxo
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 2
205 ft²
Cofre de segurançaFrigoríficoMicroondasAcessível por escadas
18
Three-Bedroom Deluxe Apartment
Detalhes do quarto
1 Cama De Casal Grande
1 Cama De Casal Grande
e 1 Sofá-Cama
1 Cama De Casal Extragrande
Dormidas 7
614 ft²
Ar condicionadoCozinhaCofre de segurançaAcessível por escadas
5
Deluxe Double Room (2 Adults + 1 Child)
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 2
183 ft²
CozinhaCofre de segurançaFrigoríficoAcessível por escadas
18
Two-Bedroom Apartment
Detalhes do quarto
1 Cama De Casal Grande
1 Cama De Casal Grande
Dormidas 4
614 ft²
Ar condicionadoCozinhaCofre de segurançaAcessível por escadas
5
Quarto casal luxo
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 2
248 ft²
CozinhaCofre de segurançaFrigoríficoAcessível por escadas
9
Quarto standard
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 2
151 ft²
Cofre de segurançaFrigoríficoMicroondas
6
Deluxe Double Room with Two Double Beds
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
205 ft²
CozinhaCofre de segurançaFrigoríficoAcessível por escadas
1
Double Room
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 2
172 ft²
Cofre de segurançaFrigoríficoMicroondasAcessível por escadas
6
Deluxe Queen Room
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
215 ft²
Cofre de segurançaFrigoríficoMicroondasAcessível por escadas
17
Deluxe Two-Bedroom Apartment
Detalhes do quarto
1 Cama De Casal Grande
1 Cama De Casal Extragrande
Dormidas 4
753 ft²
Ar condicionadoCozinhaCofre de segurançaAcessível por escadas
Avaliações dos hóspedes sobre Casa Castillo Polanco
8.8
Fabuloso
Com base em 25 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Viajantes descrevem o Casa Castillo como um charmoso e bem localizado boutique hotel, com quartos e apartamentos confortáveis, funcionários simpáticos e boa segurança, oferecendo comodidades úteis no quarto, como cafeteiras e cozinhas compactas, tornando-o uma base conveniente perto de restaurantes, museus e parques.
Saiba maisIsto foi útil?
O que pensam os hóspedes
Viajantes descrevem o Casa Castillo como um charmoso e bem localizado boutique hotel, com quartos e apartamentos confortáveis, funcionários simpáticos e boa segurança, oferecendo comodidades úteis no quarto, como cafeteiras e cozinhas compactas, tornando-o uma base conveniente perto de restaurantes, museus e parques.
Muitos elogiam a limpeza, a decoração atualizada e a localização central, que permite explorar a região a pé, e alguns apreciaram a política de aceitação de animais de estimação. Uma desvantagem recorrente é o barulho significativo da rua à noite, especialmente para os quartos que dão para a Leibnitz ou para as docas próximas. Os comentários também mencionam a ausência de elevador e uma recepção minimalista, com acesso por campainha/código, além de problemas ocasionais com água quente ou manutenção e frequência limitada de limpeza. Espere uma estadia conveniente e acolhedora, mais adequada para hóspedes que se sintam confortáveis com uma estrutura simples.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As instalações são limitadas: não há elevador nem lobby tradicional; a entrada é feita por uma porta trancada com campainha/código, supervisionada por funcionários de segurança. Vários hóspedes gostaram da segurança e da política de aceitação de animais de estimação.
Avaliações dos hóspedes relacionadas
10
Irene
12 de nov. de 2024
·
A estadia foi de 2 noites
Creo que hace falta teléfonos para comunicarse con recepción Estaba en un cuarto piso sin ascensor y cualquier cosa tenía que bajar para comunicarme Por los demás todo excelente
Creo que hace falta teléfonos para comunicarse con recepción Estaba en un cuarto piso sin ascensor y cualquier cosa tenía que bajar para comunicarme Por los demás todo excelente
10
Johanna
26 de set. de 2024
·
A estadia foi de 3 noites
We loved this little boutique apartment-hotel! It is quaint but updated and has a lot of character. The staff is friendly and helpful. It is in a safe and convenient area of town, right across the street from a little convenience store where we could purchase water and simple snacks. One block from nice coffee shops, ATMs, and a couple of blocks from a small grocery store. We had a 2-bedroom apartment that comfortably slept 5 people (1 bedroom had king-size bed and own bathroom, second bedroom had queen bed, another queen bed in main social area and a second bathroom) with a little kitchenette. The listing wasn't clear on number of bathrooms so we were happy to find there were 2 of them. It was lovely, very clean and very comfortable; the furnishings looked new and updated. The listing for the apartment said it had a twin pull-out sofa too, but it was actually tiny and could only work as a bed for a child, This was not a problem for us as we were only 5 adults, but it certainly wouldn't accommodate 7 adults. The only minor issue we had was that the air conditioner started making loud noises and leaking in the middle of our second night there; we had to turn it off. But they sent someone to look at it that same day. Weather cooled down on the 3rd night so we didn't need to turn it on again. Do keep in mind that this is a 3-story building with no elevator, so if you have issues with stairs, request a ground-level room. The bigger apartments are on the top floors.
We loved this little boutique apartment-hotel! It is quaint but updated and has a lot of character. The staff is friendly and helpful. It is in a safe and convenient area of town, right across the street from a little convenience store where we could purchase water and simple snacks. One block from nice coffee shops, ATMs, and a couple of blocks from a small grocery store. We had a 2-bedroom apartment that comfortably slept 5 people (1 bedroom had king-size bed and own bathroom, second bedroom had queen bed, another queen bed in main social area and a second bathroom) with a little kitchenette. The listing wasn't clear on number of bathrooms so we were happy to find there were 2 of them. It was lovely, very clean and very comfortable; the furnishings looked new and updated. The listing for the apartment said it had a twin pull-out sofa too, but it was actually tiny and could only work as a bed for a child, This was not a problem for us as we were only 5 adults, but it certainly wouldn't accommodate 7 adults. The only minor issue we had was that the air conditioner started making loud noises and leaking in the middle of our second night there; we had to turn it off. But they sent someone to look at it that same day. Weather cooled down on the 3rd night so we didn't need to turn it on again. Do keep in mind that this is a 3-story building with no elevator, so if you have issues with stairs, request a ground-level room. The bigger apartments are on the top floors.
10
Mauricio
29 de abr. de 2025
·
A estadia foi de 3 noites
Increíble atención por parte del portero, muy buena ubicación e instalaciones impecables.
Increíble atención por parte del portero, muy buena ubicación e instalaciones impecables.
10
Jesus
12 de abr. de 2024
·
A estadia foi de 5 noites
Nos gustó el trato. El que la puerta de entrada se mantuviera cerrada. El que al tener un cuarto al interior con patio no tuviéramos ruido.
Nos gustó el trato. El que la puerta de entrada se mantuviera cerrada. El que al tener un cuarto al interior con patio no tuviéramos ruido.
4
David
29 de set. de 2024
·
A estadia foi de 4 noites
Es una casona antigua que opera al modo de una especie de AirBnb sin recepción, pero con guardia de seguridad.
Es una casona antigua que opera al modo de una especie de AirBnb sin recepción, pero con guardia de seguridad.
8
Damian
25 de set. de 2025
·
A estadia foi de 3 noites
Noisy at night, my aparment was facing Leibnitz street due to the suppliers of a big hotel Camino Real and Leibnitz street is the back door of that hotel. The other issue was the apartment was on a third floor with no elevator and one of my kids with a leg sports injury it was complicated to get up and down of the apartment. We like the location, decorations, cleanness and attention of the security staff cause there is no lobby at all we only saw cleaning personal and security staff.
Noisy at night, my aparment was facing Leibnitz street due to the suppliers of a big hotel Camino Real and Leibnitz street is the back door of that hotel. The other issue was the apartment was on a third floor with no elevator and one of my kids with a leg sports injury it was complicated to get up and down of the apartment. We like the location, decorations, cleanness and attention of the security staff cause there is no lobby at all we only saw cleaning personal and security staff.
2
Bianca
26 de out. de 2023
·
A estadia foi de 5 noites
The premises are beautiful, unfortunately staff were very rude. When I made my reservation I paid for a queen size bed, yet, they hosted me on a room with a full size bed. I talked to Jose Eduardo about this. He works reception. He said he wasn’t able to do anything about it. Then I asked to talk to the manager, Jose Eduardo said the manager would give me a call back but she never did. Another thing to notice is that they have a bell that guests have to ring in order to get inside the premises. There is no other way in. One night around 2 am a guest was ringing the bell for a long time and staff never opened the door for her. She ended waking us up by knocking on the guests windows asking us to let her inside the premises. So if you are a light sleeper like me and don’t want anyone to disturb your sleep, don’t book at this place. It’s a shame that this beautiful place doesn’t have good costumer service.
The premises are beautiful, unfortunately staff were very rude. When I made my reservation I paid for a queen size bed, yet, they hosted me on a room with a full size bed. I talked to Jose Eduardo about this. He works reception. He said he wasn’t able to do anything about it. Then I asked to talk to the manager, Jose Eduardo said the manager would give me a call back but she never did. Another thing to notice is that they have a bell that guests have to ring in order to get inside the premises. There is no other way in. One night around 2 am a guest was ringing the bell for a long time and staff never opened the door for her. She ended waking us up by knocking on the guests windows asking us to let her inside the premises. So if you are a light sleeper like me and don’t want anyone to disturb your sleep, don’t book at this place. It’s a shame that this beautiful place doesn’t have good costumer service.
10
Daniela Carolina
25 de nov. de 2024
·
A estadia foi de 3 noites
El lugar esta hermoso, muy acogedor, te hace sentir en casa, muy limpio, con vigilancia 24 horas, la habitación comodisima con todo lo indispensable para tu estancia y hacer el check in es muy fácil, además de ser petfriendly, nos proporcionaron camita y platitos para mi peludita
El lugar esta hermoso, muy acogedor, te hace sentir en casa, muy limpio, con vigilancia 24 horas, la habitación comodisima con todo lo indispensable para tu estancia y hacer el check in es muy fácil, además de ser petfriendly, nos proporcionaron camita y platitos para mi peludita
10
Evelyn Yunuen
8 de abr. de 2024
·
A estadia foi de 2 noites
Es un lugar pequeño pero muy lindo por dentro Cuando llegamos pensamos que estaba cerrado pero solo hay que tocar el timbre Salimos a un concierto y aún así nos abrieron la puerta a eso de las 12-1am Muy gentil y amable el servicio y te daban referencias de lugares para comer y visitar cerca La habitación amplia, bonita y limpia, todo excelente!
Es un lugar pequeño pero muy lindo por dentro Cuando llegamos pensamos que estaba cerrado pero solo hay que tocar el timbre Salimos a un concierto y aún así nos abrieron la puerta a eso de las 12-1am Muy gentil y amable el servicio y te daban referencias de lugares para comer y visitar cerca La habitación amplia, bonita y limpia, todo excelente!
8
Gladys
22 de ago. de 2025
·
A estadia foi de 8 noites
El lugar es muy bonito, las habitaciones son muy cómodas y limpias. Los únicos inconvenientes fueron que nos hospedamos en una de las suites del cuarto piso y no cuentan con elevador, nos fue complicado porque llevábamos un menor, carriola y varias maletas, (el personal muy amablemente nos brindó ayuda en algunas ocasiones). También como sugerencia deberían tratar de mejorar su servicio de agua caliente en las regaderas porque salía 20 segundos agua caliente y luego varios minutos agua helada haciendo imposible bañarnos en un corto tiempo.
El lugar es muy bonito, las habitaciones son muy cómodas y limpias. Los únicos inconvenientes fueron que nos hospedamos en una de las suites del cuarto piso y no cuentan con elevador, nos fue complicado porque llevábamos un menor, carriola y varias maletas, (el personal muy amablemente nos brindó ayuda en algunas ocasiones). También como sugerencia deberían tratar de mejorar su servicio de agua caliente en las regaderas porque salía 20 segundos agua caliente y luego varios minutos agua helada haciendo imposible bañarnos en un corto tiempo.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos hóspedes consideraram a propriedade e os quartos muito limpos e bem cuidados. No entanto, alguns relataram que a limpeza não era diária, um incidente com pragas e problemas de inconsistência ou dificuldade no controle da água quente.
Avaliações dos hóspedes relacionadas
10
Alejandro A
28 de abr. de 2025
·
A estadia foi de 5 noites
We stayed at Acapulco apartment which has 3 bedrooms, two bathrooms, kitchen, sofa, dining table. Hotel is very clean, staff is very courteous and the hotel is very well located to move around easily. I fully recommend it. My family had a wonderful stay.
We stayed at Acapulco apartment which has 3 bedrooms, two bathrooms, kitchen, sofa, dining table. Hotel is very clean, staff is very courteous and the hotel is very well located to move around easily. I fully recommend it. My family had a wonderful stay.
8
Lorena Montserrat
31 de mar. de 2024
·
A estadia foi de 5 noites
Es un hotel pequeño. Los vigilantes Giovani y Jose Luis son muy amables. La primera noche pasamos en la habitacion 15 y las siguientes 4 en la habitacion 5 debido a que nos movieron de habitacion pues la primera noche recibi dos picaduras de un insecto (encontramos una araña y una chinche) y tuvieron que hablar a su proveedor de fumigacion el cual llego a las 8:30 de la noche y dijo que no podiamos continuar en esa habitacion pues tenia que empapar el colchon. Acudi al dr la mañana siguiente pues mi mano y abrazo estaban demasiado hinchados recibi una inyeccion y tratamiento por 7 dias. Lo malo de esto es que jamas pude hablar en persona con su gerente. Solo me pasaron su WhatsApp y por medio de mensaje le hice saber lo que me sucedió. No puedo decir que disfrutamos nuestras vacaciones. Y en general puedo decir que aparentemente es muy bonito y limpio y me imagino que me toco la mala suerte de que me picara la araña a mi. Ojala que cambien de proveedor de fumigacion y tengan mas cuidado con eso. Y por lo menos el gerente debio de haber ofrecido una disculpa minimo. No recibí jamas nada
Es un hotel pequeño. Los vigilantes Giovani y Jose Luis son muy amables. La primera noche pasamos en la habitacion 15 y las siguientes 4 en la habitacion 5 debido a que nos movieron de habitacion pues la primera noche recibi dos picaduras de un insecto (encontramos una araña y una chinche) y tuvieron que hablar a su proveedor de fumigacion el cual llego a las 8:30 de la noche y dijo que no podiamos continuar en esa habitacion pues tenia que empapar el colchon. Acudi al dr la mañana siguiente pues mi mano y abrazo estaban demasiado hinchados recibi una inyeccion y tratamiento por 7 dias. Lo malo de esto es que jamas pude hablar en persona con su gerente. Solo me pasaron su WhatsApp y por medio de mensaje le hice saber lo que me sucedió. No puedo decir que disfrutamos nuestras vacaciones. Y en general puedo decir que aparentemente es muy bonito y limpio y me imagino que me toco la mala suerte de que me picara la araña a mi. Ojala que cambien de proveedor de fumigacion y tengan mas cuidado con eso. Y por lo menos el gerente debio de haber ofrecido una disculpa minimo. No recibí jamas nada
8
María del Rocío
27 de mai. de 2024
·
A estadia foi de 4 noites
Realizan la limpieza una vez cada 5 dias. En mi estancia de 4 dias no realizaron nunca la limpieza de la habitación. La higiene es básica en este tipo de establecimientos.
Realizan la limpieza una vez cada 5 dias. En mi estancia de 4 dias no realizaron nunca la limpieza de la habitación. La higiene es básica en este tipo de establecimientos.
10
Johanna
26 de set. de 2024
·
A estadia foi de 3 noites
We loved this little boutique apartment-hotel! It is quaint but updated and has a lot of character. The staff is friendly and helpful. It is in a safe and convenient area of town, right across the street from a little convenience store where we could purchase water and simple snacks. One block from nice coffee shops, ATMs, and a couple of blocks from a small grocery store. We had a 2-bedroom apartment that comfortably slept 5 people (1 bedroom had king-size bed and own bathroom, second bedroom had queen bed, another queen bed in main social area and a second bathroom) with a little kitchenette. The listing wasn't clear on number of bathrooms so we were happy to find there were 2 of them. It was lovely, very clean and very comfortable; the furnishings looked new and updated. The listing for the apartment said it had a twin pull-out sofa too, but it was actually tiny and could only work as a bed for a child, This was not a problem for us as we were only 5 adults, but it certainly wouldn't accommodate 7 adults. The only minor issue we had was that the air conditioner started making loud noises and leaking in the middle of our second night there; we had to turn it off. But they sent someone to look at it that same day. Weather cooled down on the 3rd night so we didn't need to turn it on again. Do keep in mind that this is a 3-story building with no elevator, so if you have issues with stairs, request a ground-level room. The bigger apartments are on the top floors.
We loved this little boutique apartment-hotel! It is quaint but updated and has a lot of character. The staff is friendly and helpful. It is in a safe and convenient area of town, right across the street from a little convenience store where we could purchase water and simple snacks. One block from nice coffee shops, ATMs, and a couple of blocks from a small grocery store. We had a 2-bedroom apartment that comfortably slept 5 people (1 bedroom had king-size bed and own bathroom, second bedroom had queen bed, another queen bed in main social area and a second bathroom) with a little kitchenette. The listing wasn't clear on number of bathrooms so we were happy to find there were 2 of them. It was lovely, very clean and very comfortable; the furnishings looked new and updated. The listing for the apartment said it had a twin pull-out sofa too, but it was actually tiny and could only work as a bed for a child, This was not a problem for us as we were only 5 adults, but it certainly wouldn't accommodate 7 adults. The only minor issue we had was that the air conditioner started making loud noises and leaking in the middle of our second night there; we had to turn it off. But they sent someone to look at it that same day. Weather cooled down on the 3rd night so we didn't need to turn it on again. Do keep in mind that this is a 3-story building with no elevator, so if you have issues with stairs, request a ground-level room. The bigger apartments are on the top floors.
10
Mauricio
29 de abr. de 2025
·
A estadia foi de 3 noites
Increíble atención por parte del portero, muy buena ubicación e instalaciones impecables.
Increíble atención por parte del portero, muy buena ubicación e instalaciones impecables.
10
GLORIA
20 de dez. de 2024
·
A estadia foi de 3 noites
Limpieza mala , pelos en la cama al destenderla el primer día. El agua de la regadera difícil de controlar.
Limpieza mala , pelos en la cama al destenderla el primer día. El agua de la regadera difícil de controlar.
10
zaid
1 de dez. de 2025
·
A estadia foi de 3 noites
Room was very clean and chic, staff were amazing and welcoming
Room was very clean and chic, staff were amazing and welcoming
10
Daniela Carolina
25 de nov. de 2024
·
A estadia foi de 3 noites
El lugar esta hermoso, muy acogedor, te hace sentir en casa, muy limpio, con vigilancia 24 horas, la habitación comodisima con todo lo indispensable para tu estancia y hacer el check in es muy fácil, además de ser petfriendly, nos proporcionaron camita y platitos para mi peludita
El lugar esta hermoso, muy acogedor, te hace sentir en casa, muy limpio, con vigilancia 24 horas, la habitación comodisima con todo lo indispensable para tu estancia y hacer el check in es muy fácil, además de ser petfriendly, nos proporcionaron camita y platitos para mi peludita
10
Chen Hao
22 de fev. de 2026
·
A estadia foi de 1 noite
En general, todo estuvo muy completo y se admitieron mascotas. Las habitaciones eran amplias y cómodas, y contaban con servicios como cafetera, microondas y nevera. También había televisión y caja fuerte. Los baños eran excelentes y el ambiente era limpio y cómodo.
En general, todo estuvo muy completo y se admitieron mascotas. Las habitaciones eran amplias y cómodas, y contaban con servicios como cafetera, microondas y nevera. También había televisión y caja fuerte. Los baños eran excelentes y el ambiente era limpio y cómodo.
2
louis
17 de mar. de 2024
·
A estadia foi de 6 noites
Good: people at the desk were friendly and the room was reasonably clean. Now the bad...The spouts spat at us regularly; water shoots all over the place- several times per day.Worst is that owner isn't a normal human. We had the room for 6 days straight and then learned there would be a major snowstorm on our return and getting stuck in the airport for the night on our way back was going to be real, so we asked about extending for one day at same\xa0rate from our 6 day stay. They would not do this for us. It's theirs and they can do what they want, but in 20 plus years of travel, I've never met an owner who wouldn't accomodate a long-term traveler in some reasonable way until now. Rooms available, so space not an issue. So as to not spend hours moving, we booked an extra night with them online. We were again charged the cleaning rate of 222 MXN, plus the daily rate was higher, so in the end, we paid around 340 MXN (about $20 USD) above original rate; stayed in the same room. Never any talk about rebating the cleaning fee. I WOULD NOT stay here again because if a business can't treat its clients as human, they won't receive my money. I hope the reader considers this review in deciding about Casa Castillo. Please spend your money with truly human owners. I hope our extra $20 USD and this review is worth it to Casa Castillo!!
Good: people at the desk were friendly and the room was reasonably clean. Now the bad...The spouts spat at us regularly; water shoots all over the place- several times per day.Worst is that owner isn't a normal human. We had the room for 6 days straight and then learned there would be a major snowstorm on our return and getting stuck in the airport for the night on our way back was going to be real, so we asked about extending for one day at same\xa0rate from our 6 day stay. They would not do this for us. It's theirs and they can do what they want, but in 20 plus years of travel, I've never met an owner who wouldn't accomodate a long-term traveler in some reasonable way until now. Rooms available, so space not an issue. So as to not spend hours moving, we booked an extra night with them online. We were again charged the cleaning rate of 222 MXN, plus the daily rate was higher, so in the end, we paid around 340 MXN (about $20 USD) above original rate; stayed in the same room. Never any talk about rebating the cleaning fee. I WOULD NOT stay here again because if a business can't treat its clients as human, they won't receive my money. I hope the reader considers this review in deciding about Casa Castillo. Please spend your money with truly human owners. I hope our extra $20 USD and this review is worth it to Casa Castillo!!
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos variam de unidades compactas a apartamentos espaçosos com cozinhas compactas e decoração moderna. Vários comentários mencionaram um ruído considerável da rua em certos quartos, especialmente aqueles que dão para estradas movimentadas ou áreas de carga e descarga.
Avaliações dos hóspedes relacionadas
4
Erik Francisco
12 de nov. de 2025
·
A estadia foi de 1 noite
Estuve en la habitación 1, muuuucho ruido toda la noche. Y la regadera tenía agua caliente en momentos solamente. Muy mala experiencia cuando lo que buscas es solo un buen baño y decansar la noche
Estuve en la habitación 1, muuuucho ruido toda la noche. Y la regadera tenía agua caliente en momentos solamente. Muy mala experiencia cuando lo que buscas es solo un buen baño y decansar la noche
10
Alejandro A
28 de abr. de 2025
·
A estadia foi de 5 noites
We stayed at Acapulco apartment which has 3 bedrooms, two bathrooms, kitchen, sofa, dining table. Hotel is very clean, staff is very courteous and the hotel is very well located to move around easily. I fully recommend it. My family had a wonderful stay.
We stayed at Acapulco apartment which has 3 bedrooms, two bathrooms, kitchen, sofa, dining table. Hotel is very clean, staff is very courteous and the hotel is very well located to move around easily. I fully recommend it. My family had a wonderful stay.
8
Guy
8 de out. de 2024
·
A estadia foi de 4 noites
Very noisy facing a main street, location was good for our needs, neighbourhood was great, room was great but small
Very noisy facing a main street, location was good for our needs, neighbourhood was great, room was great but small
6
Jean-Yves
14 de jun. de 2024
·
A estadia foi de 3 noites
This is the perfect little hotel except for one fatal issue: It is located directly across the street from the loading docks of a major hotel/conference center. Trucks with idling engines, refrigeration units, etc. are backing into the bays at all hours of the night. It’s loud non-stop. I could not sleep well for three nights. Too bad because the staff is very nice and accomodating, the hotel itself is great and the location very good, otherwise, wedged between Reforma and Polanco.
This is the perfect little hotel except for one fatal issue: It is located directly across the street from the loading docks of a major hotel/conference center. Trucks with idling engines, refrigeration units, etc. are backing into the bays at all hours of the night. It’s loud non-stop. I could not sleep well for three nights. Too bad because the staff is very nice and accomodating, the hotel itself is great and the location very good, otherwise, wedged between Reforma and Polanco.
6
Arthur
25 de fev. de 2025
·
A estadia foi de 2 noites
A great building, nicely curated inside. However our room had a lot of street noise & could use better black-out curtains. Bed was small and room lacked enough pillows. Front desk was manned by security guard who was mildly helpful when requested water bittle for 2nd night.
A great building, nicely curated inside. However our room had a lot of street noise & could use better black-out curtains. Bed was small and room lacked enough pillows. Front desk was manned by security guard who was mildly helpful when requested water bittle for 2nd night.
8
Damian
25 de set. de 2025
·
A estadia foi de 3 noites
Noisy at night, my aparment was facing Leibnitz street due to the suppliers of a big hotel Camino Real and Leibnitz street is the back door of that hotel. The other issue was the apartment was on a third floor with no elevator and one of my kids with a leg sports injury it was complicated to get up and down of the apartment. We like the location, decorations, cleanness and attention of the security staff cause there is no lobby at all we only saw cleaning personal and security staff.
Noisy at night, my aparment was facing Leibnitz street due to the suppliers of a big hotel Camino Real and Leibnitz street is the back door of that hotel. The other issue was the apartment was on a third floor with no elevator and one of my kids with a leg sports injury it was complicated to get up and down of the apartment. We like the location, decorations, cleanness and attention of the security staff cause there is no lobby at all we only saw cleaning personal and security staff.
10
JUAN
5 de set. de 2024
·
A estadia foi de 2 noites
Buena zona, el mobiliario nuevo y practico
Buena zona, el mobiliario nuevo y practico
10
CLAUDIA
16 de jun. de 2024
·
A estadia foi de 2 noites
Solo que hay mucho ruido en los alrededores
Solo que hay mucho ruido en los alrededores
10
Chen Hao
22 de fev. de 2026
·
A estadia foi de 1 noite
En general, todo estuvo muy completo y se admitieron mascotas. Las habitaciones eran amplias y cómodas, y contaban con servicios como cafetera, microondas y nevera. También había televisión y caja fuerte. Los baños eran excelentes y el ambiente era limpio y cómodo.
En general, todo estuvo muy completo y se admitieron mascotas. Las habitaciones eran amplias y cómodas, y contaban con servicios como cafetera, microondas y nevera. También había televisión y caja fuerte. Los baños eran excelentes y el ambiente era limpio y cómodo.
8
Melanie
31 de out. de 2024
·
A estadia foi de 2 noites
The hotel is pretty. Very noisy, you can hear everything outside your room.
The hotel is pretty. Very noisy, you can hear everything outside your room.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
Os funcionários são frequentemente descritos como simpáticos e prestativos, com assistência para check-ins antecipados e bagagem. O serviço pode parecer limitado pela configuração estilo Airbnb (funcionários de segurança em vez de uma recepção completa), com atrasos ocasionais na comunicação ou interações pouco úteis.
Avaliações dos hóspedes relacionadas
8
Maria
29 de nov. de 2024
·
A estadia foi de 2 noites
Beautiful area, nice hotel and excellent staff
Beautiful area, nice hotel and excellent staff
10
Mauricio
29 de abr. de 2025
·
A estadia foi de 3 noites
Increíble atención por parte del portero, muy buena ubicación e instalaciones impecables.
Increíble atención por parte del portero, muy buena ubicación e instalaciones impecables.
10
Reginald
3 de nov. de 2024
·
A estadia foi de 2 noites
The staff was very helpful and respectful
The staff was very helpful and respectful
10
zaid
1 de dez. de 2025
·
A estadia foi de 3 noites
Room was very clean and chic, staff were amazing and welcoming
Room was very clean and chic, staff were amazing and welcoming
6
Arthur
25 de fev. de 2025
·
A estadia foi de 2 noites
A great building, nicely curated inside. However our room had a lot of street noise & could use better black-out curtains. Bed was small and room lacked enough pillows. Front desk was manned by security guard who was mildly helpful when requested water bittle for 2nd night.
A great building, nicely curated inside. However our room had a lot of street noise & could use better black-out curtains. Bed was small and room lacked enough pillows. Front desk was manned by security guard who was mildly helpful when requested water bittle for 2nd night.
2
Bianca
26 de out. de 2023
·
A estadia foi de 5 noites
The premises are beautiful, unfortunately staff were very rude. When I made my reservation I paid for a queen size bed, yet, they hosted me on a room with a full size bed. I talked to Jose Eduardo about this. He works reception. He said he wasn’t able to do anything about it. Then I asked to talk to the manager, Jose Eduardo said the manager would give me a call back but she never did. Another thing to notice is that they have a bell that guests have to ring in order to get inside the premises. There is no other way in. One night around 2 am a guest was ringing the bell for a long time and staff never opened the door for her. She ended waking us up by knocking on the guests windows asking us to let her inside the premises. So if you are a light sleeper like me and don’t want anyone to disturb your sleep, don’t book at this place. It’s a shame that this beautiful place doesn’t have good costumer service.
The premises are beautiful, unfortunately staff were very rude. When I made my reservation I paid for a queen size bed, yet, they hosted me on a room with a full size bed. I talked to Jose Eduardo about this. He works reception. He said he wasn’t able to do anything about it. Then I asked to talk to the manager, Jose Eduardo said the manager would give me a call back but she never did. Another thing to notice is that they have a bell that guests have to ring in order to get inside the premises. There is no other way in. One night around 2 am a guest was ringing the bell for a long time and staff never opened the door for her. She ended waking us up by knocking on the guests windows asking us to let her inside the premises. So if you are a light sleeper like me and don’t want anyone to disturb your sleep, don’t book at this place. It’s a shame that this beautiful place doesn’t have good costumer service.
10
Víctor
8 de fev. de 2024
·
A estadia foi de 1 noite
Todo excelente solo q no me llegó a tiempo mi contraseña y tardé en entrar
Todo excelente solo q no me llegó a tiempo mi contraseña y tardé en entrar
10
francia
27 de jul. de 2025
·
A estadia foi de 1 noite
Excelente ubicación, muy bonita propiedad, habitación limpia y cómoda, atención por parte del personal excelente. Ampliamente recomendable!
Excelente ubicación, muy bonita propiedad, habitación limpia y cómoda, atención por parte del personal excelente. Ampliamente recomendable!
10
Jose
15 de jul. de 2024
·
A estadia foi de 4 noites
Muy buena atención y cuidado de los detalles incluso desde antes del check in!
Muy buena atención y cuidado de los detalles incluso desde antes del check in!
10
Joaquin
27 de out. de 2025
·
A estadia foi de 1 noite
Muy bonito y excelente servicio
Muy bonito y excelente servicio
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização central e que permite explorar a pé, perto de Reforma, Polanco, museus, parques e diversas opções de restaurantes; vários hóspedes também acharam a área segura. Uma desvantagem recorrente é o barulho noturno da rua e das docas próximas.
Avaliações dos hóspedes relacionadas
8
Maria
29 de nov. de 2024
·
A estadia foi de 2 noites
Beautiful area, nice hotel and excellent staff
Beautiful area, nice hotel and excellent staff
10
Johanna
26 de set. de 2024
·
A estadia foi de 3 noites
We loved this little boutique apartment-hotel! It is quaint but updated and has a lot of character. The staff is friendly and helpful. It is in a safe and convenient area of town, right across the street from a little convenience store where we could purchase water and simple snacks. One block from nice coffee shops, ATMs, and a couple of blocks from a small grocery store. We had a 2-bedroom apartment that comfortably slept 5 people (1 bedroom had king-size bed and own bathroom, second bedroom had queen bed, another queen bed in main social area and a second bathroom) with a little kitchenette. The listing wasn't clear on number of bathrooms so we were happy to find there were 2 of them. It was lovely, very clean and very comfortable; the furnishings looked new and updated. The listing for the apartment said it had a twin pull-out sofa too, but it was actually tiny and could only work as a bed for a child, This was not a problem for us as we were only 5 adults, but it certainly wouldn't accommodate 7 adults. The only minor issue we had was that the air conditioner started making loud noises and leaking in the middle of our second night there; we had to turn it off. But they sent someone to look at it that same day. Weather cooled down on the 3rd night so we didn't need to turn it on again. Do keep in mind that this is a 3-story building with no elevator, so if you have issues with stairs, request a ground-level room. The bigger apartments are on the top floors.
We loved this little boutique apartment-hotel! It is quaint but updated and has a lot of character. The staff is friendly and helpful. It is in a safe and convenient area of town, right across the street from a little convenience store where we could purchase water and simple snacks. One block from nice coffee shops, ATMs, and a couple of blocks from a small grocery store. We had a 2-bedroom apartment that comfortably slept 5 people (1 bedroom had king-size bed and own bathroom, second bedroom had queen bed, another queen bed in main social area and a second bathroom) with a little kitchenette. The listing wasn't clear on number of bathrooms so we were happy to find there were 2 of them. It was lovely, very clean and very comfortable; the furnishings looked new and updated. The listing for the apartment said it had a twin pull-out sofa too, but it was actually tiny and could only work as a bed for a child, This was not a problem for us as we were only 5 adults, but it certainly wouldn't accommodate 7 adults. The only minor issue we had was that the air conditioner started making loud noises and leaking in the middle of our second night there; we had to turn it off. But they sent someone to look at it that same day. Weather cooled down on the 3rd night so we didn't need to turn it on again. Do keep in mind that this is a 3-story building with no elevator, so if you have issues with stairs, request a ground-level room. The bigger apartments are on the top floors.
8
Abiola
13 de nov. de 2024
·
A estadia foi de 6 noites
Casa Castillo is great if looking for a budget hotel in the heart of Mexico City. It was perfect for my stay.
Casa Castillo is great if looking for a budget hotel in the heart of Mexico City. It was perfect for my stay.
10
María
7 de out. de 2025
·
A estadia foi de 2 noites
Great location and beautiful place to stay! Loved everything!
Great location and beautiful place to stay! Loved everything!
8
Jorge
9 de set. de 2023
·
A estadia foi de 2 noites
Great location, small but with all we needed. Minutes away from Museum and Chapultepec park.
Great location, small but with all we needed. Minutes away from Museum and Chapultepec park.
6
Jean-Yves
14 de jun. de 2024
·
A estadia foi de 3 noites
This is the perfect little hotel except for one fatal issue: It is located directly across the street from the loading docks of a major hotel/conference center. Trucks with idling engines, refrigeration units, etc. are backing into the bays at all hours of the night. It’s loud non-stop. I could not sleep well for three nights. Too bad because the staff is very nice and accomodating, the hotel itself is great and the location very good, otherwise, wedged between Reforma and Polanco.
This is the perfect little hotel except for one fatal issue: It is located directly across the street from the loading docks of a major hotel/conference center. Trucks with idling engines, refrigeration units, etc. are backing into the bays at all hours of the night. It’s loud non-stop. I could not sleep well for three nights. Too bad because the staff is very nice and accomodating, the hotel itself is great and the location very good, otherwise, wedged between Reforma and Polanco.
8
Damian
25 de set. de 2025
·
A estadia foi de 3 noites
Noisy at night, my aparment was facing Leibnitz street due to the suppliers of a big hotel Camino Real and Leibnitz street is the back door of that hotel. The other issue was the apartment was on a third floor with no elevator and one of my kids with a leg sports injury it was complicated to get up and down of the apartment. We like the location, decorations, cleanness and attention of the security staff cause there is no lobby at all we only saw cleaning personal and security staff.
Noisy at night, my aparment was facing Leibnitz street due to the suppliers of a big hotel Camino Real and Leibnitz street is the back door of that hotel. The other issue was the apartment was on a third floor with no elevator and one of my kids with a leg sports injury it was complicated to get up and down of the apartment. We like the location, decorations, cleanness and attention of the security staff cause there is no lobby at all we only saw cleaning personal and security staff.
10
Hugo
22 de jul. de 2024
·
A estadia foi de 1 noite
Sinceramente, nos gustó mucho. Si bien la habitación es de tamaño reducido, tiene TODO lo necesario, incluyendo frigobar, microondas y batas para baño. Restaurantes, tiendas de conveniencia y parques a unos pasos de distancia. El único "minis" es que no tiene estacionamiento propio, pero en fin de semana no es tema porque hay bastante espacio en la calle. Un punto a favor es que el personal de recepyes sumamente amable y agradable. Bien!
Sinceramente, nos gustó mucho. Si bien la habitación es de tamaño reducido, tiene TODO lo necesario, incluyendo frigobar, microondas y batas para baño. Restaurantes, tiendas de conveniencia y parques a unos pasos de distancia. El único "minis" es que no tiene estacionamiento propio, pero en fin de semana no es tema porque hay bastante espacio en la calle. Un punto a favor es que el personal de recepyes sumamente amable y agradable. Bien!
10
francia
27 de jul. de 2025
·
A estadia foi de 1 noite
Excelente ubicación, muy bonita propiedad, habitación limpia y cómoda, atención por parte del personal excelente. Ampliamente recomendable!
Excelente ubicación, muy bonita propiedad, habitación limpia y cómoda, atención por parte del personal excelente. Ampliamente recomendable!
10
Artemio
28 de fev. de 2024
·
A estadia foi de 1 noite
En general buen lugar y buena ubicación.
En general buen lugar y buena ubicación.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
Não há informações suficientes nos comentários.
Avaliações dos hóspedes relacionadas
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Kissel Rojo
23 de nov. de 2024
·
A estadia foi de 3 noites
Todo excelente!
Todo excelente!
10
Pedro
3 de nov. de 2024
·
A estadia foi de 1 noite
Excelente
Excelente
8
Susana
23 de set. de 2026
·
A estadia foi de 3 noites
La ubicación muy bonita, el departamento amplio y limpio, la ubicación muy buena, sin embargo el personal bastante hosco, la chica de recepción, al llegar yo a las casi 10 pm de la noche y mostrarle la reserva de la habitación y mi identificación hizo bajar a mi madre de 80 años, del tercer piso para que confirmara que si era yo, comentándome de mala manera que ya los habían robado antes y estafado.
La ubicación muy bonita, el departamento amplio y limpio, la ubicación muy buena, sin embargo el personal bastante hosco, la chica de recepción, al llegar yo a las casi 10 pm de la noche y mostrarle la reserva de la habitación y mi identificación hizo bajar a mi madre de 80 años, del tercer piso para que confirmara que si era yo, comentándome de mala manera que ya los habían robado antes y estafado.
8
Jorge
19 de set. de 2026
·
A estadia foi de 2 noites
Nice location and beautiful property Only issue is that there is not elevator and my floor was 3rd floor. It was hard to carry all my luggage there after a long day
Nice location and beautiful property Only issue is that there is not elevator and my floor was 3rd floor. It was hard to carry all my luggage there after a long day
10
Harím
13 de set. de 2026
·
A estadia foi de 2 noites
Excelente lugar lo recomiendo ampliamente
Excelente lugar lo recomiendo ampliamente
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:30
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-11-01: NO DATA
- 2026-11-02: 116.53246095975496USD
- 2026-11-03: 125.13557769329834USD
- 2026-11-04: 108.31616629074098USD
- 2026-11-05: 107.90785506202698USD
- 2026-11-06: 96.89787494837952USD
- 2026-11-07: 109.93506513539887USD
- 2026-11-08: 110.11953660692598USD
- 2026-11-09: 112.4422226878357USD
- 2026-11-10: 114.86341502893067USD
- 2026-11-11: 111.59695086302949USD
- 2026-11-12: 80.3506624770279USD
- 2026-11-13: 112.72159037683869USD
- 2026-11-14: 111.59695086302949USD
- 2026-11-15: 81.16011617665863USD
- 2026-11-16: 111.57124427928163USD
- 2026-11-17: 80.4546436835022USD
- 2026-11-18: 77.52115890721893USD
- 2026-11-19: 81.06535683283997USD
- 2026-11-20: 113.9139994601822USD
- 2026-11-21: 118.51769359337617USD
- 2026-11-22: 82.77737253742981USD
- 2026-11-23: 81.26559443875885USD
- 2026-11-24: 82.29907609685517USD
- 2026-11-25: 90.23214495065308USD
- 2026-11-26: 113.46164057765199USD
- 2026-11-27: 94.05063768535615USD
- 2026-11-28: 102.29068848850251USD
- 2026-11-29: 75.62896614209748USD
- 2026-11-30: 99.13101143904878USD
- 2026-12-01: 91.23773004648591USD
- 2026-12-02: 83.14981431334687USD
- 2026-12-03: 78.86276883154298USD
- 2026-12-04: 106.93779723484803USD
- 2026-12-05: 110.1244041763611USD
- 2026-12-06: 112.28119083010866USD
- 2026-12-07: 157.96581936834718USD
- 2026-12-08: 90.01589312683869USD
- 2026-12-09: 90.10599876631166USD
- 2026-12-10: 90.10599876631166USD
- 2026-12-11: 80.18432676508331USD
- 2026-12-12: 80.56477564994813USD
- 2026-12-13: 86.27469979005433USD
- 2026-12-14: 90.10599876631166USD
- 2026-12-15: 87.99390991625214USD
- 2026-12-16: 85.26910613961793USD
- 2026-12-17: 90.10599876631166USD
- 2026-12-18: 89.03473142421723USD
- 2026-12-19: 80.89516299468232USD
- 2026-12-20: 78.7125927657547USD
- 2026-12-21: 80.24972670942688USD
- 2026-12-22: 80.18432676508331USD
- 2026-12-23: 89.11842966561127USD
- 2026-12-24: 56.206119401149756USD
- 2026-12-25: 74.63779555329133USD
- 2026-12-26: 117.49950756647492USD
- 2026-12-27: 90.28621004525758USD
- 2026-12-28: 110.76019942338563USD
- 2026-12-29: 74.49500211038972USD
- 2026-12-30: 87.99390991625214USD
- 2026-12-31: 119.684250664711USD
- 2027-01-01: 92.58891257221222USD
O horário de check-in começa às15:00O horário de check-out termina às11:00
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
Requisitos De Idade
Idade mínima para fazer o check-in: 18 anos
Animais De Estimação
Número máximo de animais de estimação por quarto 11;Aceita apenas cães e gatos;Aceita animais de serviço;Animais de estimação não podem ficar sem supervisão;Isenção de taxas/restrições para cães-guia;Aceita animais de estimação;
Serviços De Recepção
A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
Identificação
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras;
Política Para Crianças E Camas Extras
Berços não disponíveisCamas extras/dobráveis não disponíveis
Taxas E Impostos Obrigatórios
Você deve pagar os seguintes encargos na propriedade. As tarifas podem incluir impostos:
- Taxa de limpeza: MXN 222 por acomodação, por diária (varia com base na duração da estadia)
Listamos todas as cobranças que a propriedade nos forneceu.
Cortesias mais populares
Wi-fi gratuito
Quartos de não fumadores
Sala familiar
Cofre
Depósito de bagagem
24-Hour Front Desk
Geral
Quartos de não fumadores
Sala familiar
Wheelchair Accessible (Limited)
Internet
Wi-fi gratuito
Serviços
Cofre
Depósito de bagagem
24-Hour Front Desk
Atividades
Terraço