Casa Castillo
From
US$ 69
/ noite
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From
US$ 69
/ noite
Sobre esta propriedade
Charming hotel in Mexico City with smart TVs, microwaves, and a terrace, just a short walk from Paseo de la Reforma.
Localização
Casa Castillo fica em Reforma, um bairro de Cidade do México. Palacio de Bellas Artes e Museo Nacional de Antropología são as principais atrações culturais, mas esta região também oferece boas opções para quem gosta de compras em Paseo de la Reforma e Antara Polanco. Auditorio Nacional e Arena Ciudad de México oferecem uma programação de eventos e jogos.
Wi-fi grátis
Quartos de não fumantes
Sala para família
Cofre
Armazenamento de bagagem
24-Hour Front Desk
Opções de quarto
15
Deluxe Room
Detalhes do quarto
1 Cama De Casal Grande
Acomoda 2
205 ft²
Cofre de segurançaGeladeiraMicro-ondasAcessível por escadas
18
Three-Bedroom Deluxe Apartment
Detalhes do quarto
1 Cama De Casal Grande
1 Cama De Casal Grande
e 1 Sofá-Cama
1 Cama De Casal Extragrande
Acomoda 7
614 ft²
Ar condicionadoCozinhaCofre de segurançaAcessível por escadas
5
Deluxe Double Room (2 Adults + 1 Child)
Detalhes do quarto
1 Cama De Casal Grande
Acomoda 2
183 ft²
CozinhaCofre de segurançaGeladeiraAcessível por escadas
18
Two-Bedroom Apartment
Detalhes do quarto
1 Cama De Casal Grande
1 Cama De Casal Grande
Acomoda 4
614 ft²
Ar condicionadoCozinhaCofre de segurançaAcessível por escadas
15
Deluxe Double Room
Detalhes do quarto
1 Cama De Casal Grande
Acomoda 2
248 ft²
CozinhaCofre de segurançaGeladeiraAcessível por escadas
9
Standard Double Room
Detalhes do quarto
1 Cama De Casal Grande
Acomoda 2
151 ft²
Cofre de segurançaGeladeiraMicro-ondas
6
Deluxe Double Room with Two Double Beds
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 4
205 ft²
CozinhaCofre de segurançaGeladeiraAcessível por escadas
1
Double Room
Detalhes do quarto
1 Cama De Casal Grande
Acomoda 2
172 ft²
Cofre de segurançaGeladeiraMicro-ondasAcessível por escadas
6
Deluxe Queen Room
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
215 ft²
Cofre de segurançaGeladeiraMicro-ondasAcessível por escadas
17
Two-Bedroom Deluxe Apartment
Detalhes do quarto
1 Cama De Casal Grande
1 Cama De Casal Extragrande
Acomoda 4
753 ft²
Ar condicionadoCozinhaCofre de segurançaAcessível por escadas
Avaliações dos hóspedes
8.9
Fabuloso
Com base em 23 avaliações verificadas
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Viajantes descrevem o Casa Castillo como um charmoso hotel boutique bem localizado, com quartos e apartamentos confortáveis, funcionários simpáticos e boa segurança. Oferece comodidades úteis no quarto, como cafeteiras e cozinha compacta, tornando-o uma base conveniente perto de restaurantes, museus e parques.
Leia maisIsso foi útil?
Opinião dos hóspedes
Viajantes descrevem o Casa Castillo como um charmoso hotel boutique bem localizado, com quartos e apartamentos confortáveis, funcionários simpáticos e boa segurança. Oferece comodidades úteis no quarto, como cafeteiras e cozinha compacta, tornando-o uma base conveniente perto de restaurantes, museus e parques.
Muitos elogiam a limpeza, a decoração atualizada e a localização central, que permite ir a pé a diversos lugares, e alguns apreciaram a política de aceitar animais de estimação. Um problema recorrente é o barulho significativo da rua à noite, especialmente para os quartos que dão para a Leibnitz ou para as docas de carga próximas. As avaliações também mencionam a ausência de elevador e uma recepção mínima com acesso por campainha/código, além de problemas ocasionais com água quente ou manutenção e frequência limitada de limpeza. Espere uma estadia conveniente e acolhedora, ideal para hóspedes que se sintam à vontade com uma configuração simples.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
As instalações são limitadas: não há elevador nem lobby tradicional; a entrada é feita por uma porta trancada com campainha/código supervisionada pela equipe de segurança. Vários hóspedes gostaram da configuração segura e da política de aceitar animais de estimação.
Avaliações dos hóspedes relacionadas
10
Irene
12 de nov. de 2024
·
Hospedou-se por 2 noites
Creo que hace falta teléfonos para comunicarse con recepción Estaba en un cuarto piso sin ascensor y cualquier cosa tenía que bajar para comunicarme Por los demás todo excelente
Creo que hace falta teléfonos para comunicarse con recepción Estaba en un cuarto piso sin ascensor y cualquier cosa tenía que bajar para comunicarme Por los demás todo excelente
10
Johanna
26 de set. de 2024
·
Hospedou-se por 3 noites
We loved this little boutique apartment-hotel! It is quaint but updated and has a lot of character. The staff is friendly and helpful. It is in a safe and convenient area of town, right across the street from a little convenience store where we could purchase water and simple snacks. One block from nice coffee shops, ATMs, and a couple of blocks from a small grocery store. We had a 2-bedroom apartment that comfortably slept 5 people (1 bedroom had king-size bed and own bathroom, second bedroom had queen bed, another queen bed in main social area and a second bathroom) with a little kitchenette. The listing wasn't clear on number of bathrooms so we were happy to find there were 2 of them. It was lovely, very clean and very comfortable; the furnishings looked new and updated. The listing for the apartment said it had a twin pull-out sofa too, but it was actually tiny and could only work as a bed for a child, This was not a problem for us as we were only 5 adults, but it certainly wouldn't accommodate 7 adults. The only minor issue we had was that the air conditioner started making loud noises and leaking in the middle of our second night there; we had to turn it off. But they sent someone to look at it that same day. Weather cooled down on the 3rd night so we didn't need to turn it on again. Do keep in mind that this is a 3-story building with no elevator, so if you have issues with stairs, request a ground-level room. The bigger apartments are on the top floors.
We loved this little boutique apartment-hotel! It is quaint but updated and has a lot of character. The staff is friendly and helpful. It is in a safe and convenient area of town, right across the street from a little convenience store where we could purchase water and simple snacks. One block from nice coffee shops, ATMs, and a couple of blocks from a small grocery store. We had a 2-bedroom apartment that comfortably slept 5 people (1 bedroom had king-size bed and own bathroom, second bedroom had queen bed, another queen bed in main social area and a second bathroom) with a little kitchenette. The listing wasn't clear on number of bathrooms so we were happy to find there were 2 of them. It was lovely, very clean and very comfortable; the furnishings looked new and updated. The listing for the apartment said it had a twin pull-out sofa too, but it was actually tiny and could only work as a bed for a child, This was not a problem for us as we were only 5 adults, but it certainly wouldn't accommodate 7 adults. The only minor issue we had was that the air conditioner started making loud noises and leaking in the middle of our second night there; we had to turn it off. But they sent someone to look at it that same day. Weather cooled down on the 3rd night so we didn't need to turn it on again. Do keep in mind that this is a 3-story building with no elevator, so if you have issues with stairs, request a ground-level room. The bigger apartments are on the top floors.
10
Mauricio
29 de abr. de 2025
·
Hospedou-se por 3 noites
Increíble atención por parte del portero, muy buena ubicación e instalaciones impecables.
Increíble atención por parte del portero, muy buena ubicación e instalaciones impecables.
10
Jesus
12 de abr. de 2024
·
Hospedou-se por 5 noites
Nos gustó el trato. El que la puerta de entrada se mantuviera cerrada. El que al tener un cuarto al interior con patio no tuviéramos ruido.
Nos gustó el trato. El que la puerta de entrada se mantuviera cerrada. El que al tener un cuarto al interior con patio no tuviéramos ruido.
4
David
29 de set. de 2024
·
Hospedou-se por 4 noites
Es una casona antigua que opera al modo de una especie de AirBnb sin recepción, pero con guardia de seguridad.
Es una casona antigua que opera al modo de una especie de AirBnb sin recepción, pero con guardia de seguridad.
8
Damian
25 de set. de 2025
·
Hospedou-se por 3 noites
Noisy at night, my aparment was facing Leibnitz street due to the suppliers of a big hotel Camino Real and Leibnitz street is the back door of that hotel. The other issue was the apartment was on a third floor with no elevator and one of my kids with a leg sports injury it was complicated to get up and down of the apartment. We like the location, decorations, cleanness and attention of the security staff cause there is no lobby at all we only saw cleaning personal and security staff.
Noisy at night, my aparment was facing Leibnitz street due to the suppliers of a big hotel Camino Real and Leibnitz street is the back door of that hotel. The other issue was the apartment was on a third floor with no elevator and one of my kids with a leg sports injury it was complicated to get up and down of the apartment. We like the location, decorations, cleanness and attention of the security staff cause there is no lobby at all we only saw cleaning personal and security staff.
2
Bianca
26 de out. de 2023
·
Hospedou-se por 5 noites
The premises are beautiful, unfortunately staff were very rude. When I made my reservation I paid for a queen size bed, yet, they hosted me on a room with a full size bed. I talked to Jose Eduardo about this. He works reception. He said he wasn’t able to do anything about it. Then I asked to talk to the manager, Jose Eduardo said the manager would give me a call back but she never did. Another thing to notice is that they have a bell that guests have to ring in order to get inside the premises. There is no other way in. One night around 2 am a guest was ringing the bell for a long time and staff never opened the door for her. She ended waking us up by knocking on the guests windows asking us to let her inside the premises. So if you are a light sleeper like me and don’t want anyone to disturb your sleep, don’t book at this place. It’s a shame that this beautiful place doesn’t have good costumer service.
The premises are beautiful, unfortunately staff were very rude. When I made my reservation I paid for a queen size bed, yet, they hosted me on a room with a full size bed. I talked to Jose Eduardo about this. He works reception. He said he wasn’t able to do anything about it. Then I asked to talk to the manager, Jose Eduardo said the manager would give me a call back but she never did. Another thing to notice is that they have a bell that guests have to ring in order to get inside the premises. There is no other way in. One night around 2 am a guest was ringing the bell for a long time and staff never opened the door for her. She ended waking us up by knocking on the guests windows asking us to let her inside the premises. So if you are a light sleeper like me and don’t want anyone to disturb your sleep, don’t book at this place. It’s a shame that this beautiful place doesn’t have good costumer service.
10
Daniela Carolina
25 de nov. de 2024
·
Hospedou-se por 3 noites
El lugar esta hermoso, muy acogedor, te hace sentir en casa, muy limpio, con vigilancia 24 horas, la habitación comodisima con todo lo indispensable para tu estancia y hacer el check in es muy fácil, además de ser petfriendly, nos proporcionaron camita y platitos para mi peludita
El lugar esta hermoso, muy acogedor, te hace sentir en casa, muy limpio, con vigilancia 24 horas, la habitación comodisima con todo lo indispensable para tu estancia y hacer el check in es muy fácil, además de ser petfriendly, nos proporcionaron camita y platitos para mi peludita
10
Evelyn Yunuen
8 de abr. de 2024
·
Hospedou-se por 2 noites
Es un lugar pequeño pero muy lindo por dentro Cuando llegamos pensamos que estaba cerrado pero solo hay que tocar el timbre Salimos a un concierto y aún así nos abrieron la puerta a eso de las 12-1am Muy gentil y amable el servicio y te daban referencias de lugares para comer y visitar cerca La habitación amplia, bonita y limpia, todo excelente!
Es un lugar pequeño pero muy lindo por dentro Cuando llegamos pensamos que estaba cerrado pero solo hay que tocar el timbre Salimos a un concierto y aún así nos abrieron la puerta a eso de las 12-1am Muy gentil y amable el servicio y te daban referencias de lugares para comer y visitar cerca La habitación amplia, bonita y limpia, todo excelente!
8
Gladys
22 de ago. de 2025
·
Hospedou-se por 8 noites
El lugar es muy bonito, las habitaciones son muy cómodas y limpias. Los únicos inconvenientes fueron que nos hospedamos en una de las suites del cuarto piso y no cuentan con elevador, nos fue complicado porque llevábamos un menor, carriola y varias maletas, (el personal muy amablemente nos brindó ayuda en algunas ocasiones). También como sugerencia deberían tratar de mejorar su servicio de agua caliente en las regaderas porque salía 20 segundos agua caliente y luego varios minutos agua helada haciendo imposible bañarnos en un corto tiempo.
El lugar es muy bonito, las habitaciones son muy cómodas y limpias. Los únicos inconvenientes fueron que nos hospedamos en una de las suites del cuarto piso y no cuentan con elevador, nos fue complicado porque llevábamos un menor, carriola y varias maletas, (el personal muy amablemente nos brindó ayuda en algunas ocasiones). También como sugerencia deberían tratar de mejorar su servicio de agua caliente en las regaderas porque salía 20 segundos agua caliente y luego varios minutos agua helada haciendo imposible bañarnos en un corto tiempo.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
Muitos hóspedes acharam a propriedade e os quartos muito limpos e bem conservados. No entanto, alguns relataram que a limpeza não era diária, um incidente com pragas e água quente inconsistente ou difícil de controlar.
Avaliações dos hóspedes relacionadas
10
Alejandro A
28 de abr. de 2025
·
Hospedou-se por 5 noites
We stayed at Acapulco apartment which has 3 bedrooms, two bathrooms, kitchen, sofa, dining table. Hotel is very clean, staff is very courteous and the hotel is very well located to move around easily. I fully recommend it. My family had a wonderful stay.
We stayed at Acapulco apartment which has 3 bedrooms, two bathrooms, kitchen, sofa, dining table. Hotel is very clean, staff is very courteous and the hotel is very well located to move around easily. I fully recommend it. My family had a wonderful stay.
8
Lorena Montserrat
31 de mar. de 2024
·
Hospedou-se por 5 noites
Es un hotel pequeño. Los vigilantes Giovani y Jose Luis son muy amables. La primera noche pasamos en la habitacion 15 y las siguientes 4 en la habitacion 5 debido a que nos movieron de habitacion pues la primera noche recibi dos picaduras de un insecto (encontramos una araña y una chinche) y tuvieron que hablar a su proveedor de fumigacion el cual llego a las 8:30 de la noche y dijo que no podiamos continuar en esa habitacion pues tenia que empapar el colchon. Acudi al dr la mañana siguiente pues mi mano y abrazo estaban demasiado hinchados recibi una inyeccion y tratamiento por 7 dias. Lo malo de esto es que jamas pude hablar en persona con su gerente. Solo me pasaron su WhatsApp y por medio de mensaje le hice saber lo que me sucedió. No puedo decir que disfrutamos nuestras vacaciones. Y en general puedo decir que aparentemente es muy bonito y limpio y me imagino que me toco la mala suerte de que me picara la araña a mi. Ojala que cambien de proveedor de fumigacion y tengan mas cuidado con eso. Y por lo menos el gerente debio de haber ofrecido una disculpa minimo. No recibí jamas nada
Es un hotel pequeño. Los vigilantes Giovani y Jose Luis son muy amables. La primera noche pasamos en la habitacion 15 y las siguientes 4 en la habitacion 5 debido a que nos movieron de habitacion pues la primera noche recibi dos picaduras de un insecto (encontramos una araña y una chinche) y tuvieron que hablar a su proveedor de fumigacion el cual llego a las 8:30 de la noche y dijo que no podiamos continuar en esa habitacion pues tenia que empapar el colchon. Acudi al dr la mañana siguiente pues mi mano y abrazo estaban demasiado hinchados recibi una inyeccion y tratamiento por 7 dias. Lo malo de esto es que jamas pude hablar en persona con su gerente. Solo me pasaron su WhatsApp y por medio de mensaje le hice saber lo que me sucedió. No puedo decir que disfrutamos nuestras vacaciones. Y en general puedo decir que aparentemente es muy bonito y limpio y me imagino que me toco la mala suerte de que me picara la araña a mi. Ojala que cambien de proveedor de fumigacion y tengan mas cuidado con eso. Y por lo menos el gerente debio de haber ofrecido una disculpa minimo. No recibí jamas nada
8
María del Rocío
27 de mai. de 2024
·
Hospedou-se por 4 noites
Realizan la limpieza una vez cada 5 dias. En mi estancia de 4 dias no realizaron nunca la limpieza de la habitación. La higiene es básica en este tipo de establecimientos.
Realizan la limpieza una vez cada 5 dias. En mi estancia de 4 dias no realizaron nunca la limpieza de la habitación. La higiene es básica en este tipo de establecimientos.
10
Johanna
26 de set. de 2024
·
Hospedou-se por 3 noites
We loved this little boutique apartment-hotel! It is quaint but updated and has a lot of character. The staff is friendly and helpful. It is in a safe and convenient area of town, right across the street from a little convenience store where we could purchase water and simple snacks. One block from nice coffee shops, ATMs, and a couple of blocks from a small grocery store. We had a 2-bedroom apartment that comfortably slept 5 people (1 bedroom had king-size bed and own bathroom, second bedroom had queen bed, another queen bed in main social area and a second bathroom) with a little kitchenette. The listing wasn't clear on number of bathrooms so we were happy to find there were 2 of them. It was lovely, very clean and very comfortable; the furnishings looked new and updated. The listing for the apartment said it had a twin pull-out sofa too, but it was actually tiny and could only work as a bed for a child, This was not a problem for us as we were only 5 adults, but it certainly wouldn't accommodate 7 adults. The only minor issue we had was that the air conditioner started making loud noises and leaking in the middle of our second night there; we had to turn it off. But they sent someone to look at it that same day. Weather cooled down on the 3rd night so we didn't need to turn it on again. Do keep in mind that this is a 3-story building with no elevator, so if you have issues with stairs, request a ground-level room. The bigger apartments are on the top floors.
We loved this little boutique apartment-hotel! It is quaint but updated and has a lot of character. The staff is friendly and helpful. It is in a safe and convenient area of town, right across the street from a little convenience store where we could purchase water and simple snacks. One block from nice coffee shops, ATMs, and a couple of blocks from a small grocery store. We had a 2-bedroom apartment that comfortably slept 5 people (1 bedroom had king-size bed and own bathroom, second bedroom had queen bed, another queen bed in main social area and a second bathroom) with a little kitchenette. The listing wasn't clear on number of bathrooms so we were happy to find there were 2 of them. It was lovely, very clean and very comfortable; the furnishings looked new and updated. The listing for the apartment said it had a twin pull-out sofa too, but it was actually tiny and could only work as a bed for a child, This was not a problem for us as we were only 5 adults, but it certainly wouldn't accommodate 7 adults. The only minor issue we had was that the air conditioner started making loud noises and leaking in the middle of our second night there; we had to turn it off. But they sent someone to look at it that same day. Weather cooled down on the 3rd night so we didn't need to turn it on again. Do keep in mind that this is a 3-story building with no elevator, so if you have issues with stairs, request a ground-level room. The bigger apartments are on the top floors.
10
Mauricio
29 de abr. de 2025
·
Hospedou-se por 3 noites
Increíble atención por parte del portero, muy buena ubicación e instalaciones impecables.
Increíble atención por parte del portero, muy buena ubicación e instalaciones impecables.
10
GLORIA
20 de dez. de 2024
·
Hospedou-se por 3 noites
Limpieza mala , pelos en la cama al destenderla el primer día. El agua de la regadera difícil de controlar.
Limpieza mala , pelos en la cama al destenderla el primer día. El agua de la regadera difícil de controlar.
10
zaid
1 de dez. de 2025
·
Hospedou-se por 3 noites
Room was very clean and chic, staff were amazing and welcoming
Room was very clean and chic, staff were amazing and welcoming
10
Daniela Carolina
25 de nov. de 2024
·
Hospedou-se por 3 noites
El lugar esta hermoso, muy acogedor, te hace sentir en casa, muy limpio, con vigilancia 24 horas, la habitación comodisima con todo lo indispensable para tu estancia y hacer el check in es muy fácil, además de ser petfriendly, nos proporcionaron camita y platitos para mi peludita
El lugar esta hermoso, muy acogedor, te hace sentir en casa, muy limpio, con vigilancia 24 horas, la habitación comodisima con todo lo indispensable para tu estancia y hacer el check in es muy fácil, además de ser petfriendly, nos proporcionaron camita y platitos para mi peludita
10
Chen Hao
22 de fev. de 2026
·
Hospedou-se por 1 noite
En general, todo estuvo muy completo y se admitieron mascotas. Las habitaciones eran amplias y cómodas, y contaban con servicios como cafetera, microondas y nevera. También había televisión y caja fuerte. Los baños eran excelentes y el ambiente era limpio y cómodo.
En general, todo estuvo muy completo y se admitieron mascotas. Las habitaciones eran amplias y cómodas, y contaban con servicios como cafetera, microondas y nevera. También había televisión y caja fuerte. Los baños eran excelentes y el ambiente era limpio y cómodo.
2
louis
17 de mar. de 2024
·
Hospedou-se por 6 noites
Good: people at the desk were friendly and the room was reasonably clean. Now the bad...The spouts spat at us regularly; water shoots all over the place- several times per day.Worst is that owner isn't a normal human. We had the room for 6 days straight and then learned there would be a major snowstorm on our return and getting stuck in the airport for the night on our way back was going to be real, so we asked about extending for one day at same\xa0rate from our 6 day stay. They would not do this for us. It's theirs and they can do what they want, but in 20 plus years of travel, I've never met an owner who wouldn't accomodate a long-term traveler in some reasonable way until now. Rooms available, so space not an issue. So as to not spend hours moving, we booked an extra night with them online. We were again charged the cleaning rate of 222 MXN, plus the daily rate was higher, so in the end, we paid around 340 MXN (about $20 USD) above original rate; stayed in the same room. Never any talk about rebating the cleaning fee. I WOULD NOT stay here again because if a business can't treat its clients as human, they won't receive my money. I hope the reader considers this review in deciding about Casa Castillo. Please spend your money with truly human owners. I hope our extra $20 USD and this review is worth it to Casa Castillo!!
Good: people at the desk were friendly and the room was reasonably clean. Now the bad...The spouts spat at us regularly; water shoots all over the place- several times per day.Worst is that owner isn't a normal human. We had the room for 6 days straight and then learned there would be a major snowstorm on our return and getting stuck in the airport for the night on our way back was going to be real, so we asked about extending for one day at same\xa0rate from our 6 day stay. They would not do this for us. It's theirs and they can do what they want, but in 20 plus years of travel, I've never met an owner who wouldn't accomodate a long-term traveler in some reasonable way until now. Rooms available, so space not an issue. So as to not spend hours moving, we booked an extra night with them online. We were again charged the cleaning rate of 222 MXN, plus the daily rate was higher, so in the end, we paid around 340 MXN (about $20 USD) above original rate; stayed in the same room. Never any talk about rebating the cleaning fee. I WOULD NOT stay here again because if a business can't treat its clients as human, they won't receive my money. I hope the reader considers this review in deciding about Casa Castillo. Please spend your money with truly human owners. I hope our extra $20 USD and this review is worth it to Casa Castillo!!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos variam de unidades compactas a apartamentos espaçosos com cozinha compacta e decoração moderna. Vários avaliadores observaram um barulho significativo da rua em certos quartos, especialmente aqueles que dão para ruas movimentadas ou áreas de carga e descarga.
Avaliações dos hóspedes relacionadas
4
Erik Francisco
12 de nov. de 2025
·
Hospedou-se por 1 noite
Estuve en la habitación 1, muuuucho ruido toda la noche. Y la regadera tenía agua caliente en momentos solamente. Muy mala experiencia cuando lo que buscas es solo un buen baño y decansar la noche
Estuve en la habitación 1, muuuucho ruido toda la noche. Y la regadera tenía agua caliente en momentos solamente. Muy mala experiencia cuando lo que buscas es solo un buen baño y decansar la noche
10
Alejandro A
28 de abr. de 2025
·
Hospedou-se por 5 noites
We stayed at Acapulco apartment which has 3 bedrooms, two bathrooms, kitchen, sofa, dining table. Hotel is very clean, staff is very courteous and the hotel is very well located to move around easily. I fully recommend it. My family had a wonderful stay.
We stayed at Acapulco apartment which has 3 bedrooms, two bathrooms, kitchen, sofa, dining table. Hotel is very clean, staff is very courteous and the hotel is very well located to move around easily. I fully recommend it. My family had a wonderful stay.
8
Guy
8 de out. de 2024
·
Hospedou-se por 4 noites
Very noisy facing a main street, location was good for our needs, neighbourhood was great, room was great but small
Very noisy facing a main street, location was good for our needs, neighbourhood was great, room was great but small
6
Jean-Yves
14 de jun. de 2024
·
Hospedou-se por 3 noites
This is the perfect little hotel except for one fatal issue: It is located directly across the street from the loading docks of a major hotel/conference center. Trucks with idling engines, refrigeration units, etc. are backing into the bays at all hours of the night. It’s loud non-stop. I could not sleep well for three nights. Too bad because the staff is very nice and accomodating, the hotel itself is great and the location very good, otherwise, wedged between Reforma and Polanco.
This is the perfect little hotel except for one fatal issue: It is located directly across the street from the loading docks of a major hotel/conference center. Trucks with idling engines, refrigeration units, etc. are backing into the bays at all hours of the night. It’s loud non-stop. I could not sleep well for three nights. Too bad because the staff is very nice and accomodating, the hotel itself is great and the location very good, otherwise, wedged between Reforma and Polanco.
6
Arthur
25 de fev. de 2025
·
Hospedou-se por 2 noites
A great building, nicely curated inside. However our room had a lot of street noise & could use better black-out curtains. Bed was small and room lacked enough pillows. Front desk was manned by security guard who was mildly helpful when requested water bittle for 2nd night.
A great building, nicely curated inside. However our room had a lot of street noise & could use better black-out curtains. Bed was small and room lacked enough pillows. Front desk was manned by security guard who was mildly helpful when requested water bittle for 2nd night.
8
Damian
25 de set. de 2025
·
Hospedou-se por 3 noites
Noisy at night, my aparment was facing Leibnitz street due to the suppliers of a big hotel Camino Real and Leibnitz street is the back door of that hotel. The other issue was the apartment was on a third floor with no elevator and one of my kids with a leg sports injury it was complicated to get up and down of the apartment. We like the location, decorations, cleanness and attention of the security staff cause there is no lobby at all we only saw cleaning personal and security staff.
Noisy at night, my aparment was facing Leibnitz street due to the suppliers of a big hotel Camino Real and Leibnitz street is the back door of that hotel. The other issue was the apartment was on a third floor with no elevator and one of my kids with a leg sports injury it was complicated to get up and down of the apartment. We like the location, decorations, cleanness and attention of the security staff cause there is no lobby at all we only saw cleaning personal and security staff.
10
JUAN
5 de set. de 2024
·
Hospedou-se por 2 noites
Buena zona, el mobiliario nuevo y practico
Buena zona, el mobiliario nuevo y practico
10
CLAUDIA
16 de jun. de 2024
·
Hospedou-se por 2 noites
Solo que hay mucho ruido en los alrededores
Solo que hay mucho ruido en los alrededores
10
Chen Hao
22 de fev. de 2026
·
Hospedou-se por 1 noite
En general, todo estuvo muy completo y se admitieron mascotas. Las habitaciones eran amplias y cómodas, y contaban con servicios como cafetera, microondas y nevera. También había televisión y caja fuerte. Los baños eran excelentes y el ambiente era limpio y cómodo.
En general, todo estuvo muy completo y se admitieron mascotas. Las habitaciones eran amplias y cómodas, y contaban con servicios como cafetera, microondas y nevera. También había televisión y caja fuerte. Los baños eran excelentes y el ambiente era limpio y cómodo.
8
Melanie
31 de out. de 2024
·
Hospedou-se por 2 noites
The hotel is pretty. Very noisy, you can hear everything outside your room.
The hotel is pretty. Very noisy, you can hear everything outside your room.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
A equipe é frequentemente descrita como simpática e prestativa, com assistência para check-ins antecipados e bagagem. O serviço pode parecer limitado devido à configuração no estilo Airbnb (equipe de segurança em vez de recepção completa), com atrasos ocasionais na comunicação ou interações pouco úteis.
Avaliações dos hóspedes relacionadas
8
Maria
29 de nov. de 2024
·
Hospedou-se por 2 noites
Beautiful area, nice hotel and excellent staff
Beautiful area, nice hotel and excellent staff
10
Mauricio
29 de abr. de 2025
·
Hospedou-se por 3 noites
Increíble atención por parte del portero, muy buena ubicación e instalaciones impecables.
Increíble atención por parte del portero, muy buena ubicación e instalaciones impecables.
10
Reginald
3 de nov. de 2024
·
Hospedou-se por 2 noites
The staff was very helpful and respectful
The staff was very helpful and respectful
10
zaid
1 de dez. de 2025
·
Hospedou-se por 3 noites
Room was very clean and chic, staff were amazing and welcoming
Room was very clean and chic, staff were amazing and welcoming
6
Arthur
25 de fev. de 2025
·
Hospedou-se por 2 noites
A great building, nicely curated inside. However our room had a lot of street noise & could use better black-out curtains. Bed was small and room lacked enough pillows. Front desk was manned by security guard who was mildly helpful when requested water bittle for 2nd night.
A great building, nicely curated inside. However our room had a lot of street noise & could use better black-out curtains. Bed was small and room lacked enough pillows. Front desk was manned by security guard who was mildly helpful when requested water bittle for 2nd night.
2
Bianca
26 de out. de 2023
·
Hospedou-se por 5 noites
The premises are beautiful, unfortunately staff were very rude. When I made my reservation I paid for a queen size bed, yet, they hosted me on a room with a full size bed. I talked to Jose Eduardo about this. He works reception. He said he wasn’t able to do anything about it. Then I asked to talk to the manager, Jose Eduardo said the manager would give me a call back but she never did. Another thing to notice is that they have a bell that guests have to ring in order to get inside the premises. There is no other way in. One night around 2 am a guest was ringing the bell for a long time and staff never opened the door for her. She ended waking us up by knocking on the guests windows asking us to let her inside the premises. So if you are a light sleeper like me and don’t want anyone to disturb your sleep, don’t book at this place. It’s a shame that this beautiful place doesn’t have good costumer service.
The premises are beautiful, unfortunately staff were very rude. When I made my reservation I paid for a queen size bed, yet, they hosted me on a room with a full size bed. I talked to Jose Eduardo about this. He works reception. He said he wasn’t able to do anything about it. Then I asked to talk to the manager, Jose Eduardo said the manager would give me a call back but she never did. Another thing to notice is that they have a bell that guests have to ring in order to get inside the premises. There is no other way in. One night around 2 am a guest was ringing the bell for a long time and staff never opened the door for her. She ended waking us up by knocking on the guests windows asking us to let her inside the premises. So if you are a light sleeper like me and don’t want anyone to disturb your sleep, don’t book at this place. It’s a shame that this beautiful place doesn’t have good costumer service.
10
Víctor
8 de fev. de 2024
·
Hospedou-se por 1 noite
Todo excelente solo q no me llegó a tiempo mi contraseña y tardé en entrar
Todo excelente solo q no me llegó a tiempo mi contraseña y tardé en entrar
10
francia
27 de jul. de 2025
·
Hospedou-se por 1 noite
Excelente ubicación, muy bonita propiedad, habitación limpia y cómoda, atención por parte del personal excelente. Ampliamente recomendable!
Excelente ubicación, muy bonita propiedad, habitación limpia y cómoda, atención por parte del personal excelente. Ampliamente recomendable!
10
Jose
15 de jul. de 2024
·
Hospedou-se por 4 noites
Muy buena atención y cuidado de los detalles incluso desde antes del check in!
Muy buena atención y cuidado de los detalles incluso desde antes del check in!
10
Joaquin
27 de out. de 2025
·
Hospedou-se por 1 noite
Muy bonito y excelente servicio
Muy bonito y excelente servicio
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Central e com fácil acesso a pé a Reforma, Polanco, museus, parques e muitas opções de restaurantes; vários hóspedes também acharam a área segura. Um problema recorrente é o barulho noturno da rua e das docas de carga próximas.
Avaliações dos hóspedes relacionadas
8
Maria
29 de nov. de 2024
·
Hospedou-se por 2 noites
Beautiful area, nice hotel and excellent staff
Beautiful area, nice hotel and excellent staff
10
Johanna
26 de set. de 2024
·
Hospedou-se por 3 noites
We loved this little boutique apartment-hotel! It is quaint but updated and has a lot of character. The staff is friendly and helpful. It is in a safe and convenient area of town, right across the street from a little convenience store where we could purchase water and simple snacks. One block from nice coffee shops, ATMs, and a couple of blocks from a small grocery store. We had a 2-bedroom apartment that comfortably slept 5 people (1 bedroom had king-size bed and own bathroom, second bedroom had queen bed, another queen bed in main social area and a second bathroom) with a little kitchenette. The listing wasn't clear on number of bathrooms so we were happy to find there were 2 of them. It was lovely, very clean and very comfortable; the furnishings looked new and updated. The listing for the apartment said it had a twin pull-out sofa too, but it was actually tiny and could only work as a bed for a child, This was not a problem for us as we were only 5 adults, but it certainly wouldn't accommodate 7 adults. The only minor issue we had was that the air conditioner started making loud noises and leaking in the middle of our second night there; we had to turn it off. But they sent someone to look at it that same day. Weather cooled down on the 3rd night so we didn't need to turn it on again. Do keep in mind that this is a 3-story building with no elevator, so if you have issues with stairs, request a ground-level room. The bigger apartments are on the top floors.
We loved this little boutique apartment-hotel! It is quaint but updated and has a lot of character. The staff is friendly and helpful. It is in a safe and convenient area of town, right across the street from a little convenience store where we could purchase water and simple snacks. One block from nice coffee shops, ATMs, and a couple of blocks from a small grocery store. We had a 2-bedroom apartment that comfortably slept 5 people (1 bedroom had king-size bed and own bathroom, second bedroom had queen bed, another queen bed in main social area and a second bathroom) with a little kitchenette. The listing wasn't clear on number of bathrooms so we were happy to find there were 2 of them. It was lovely, very clean and very comfortable; the furnishings looked new and updated. The listing for the apartment said it had a twin pull-out sofa too, but it was actually tiny and could only work as a bed for a child, This was not a problem for us as we were only 5 adults, but it certainly wouldn't accommodate 7 adults. The only minor issue we had was that the air conditioner started making loud noises and leaking in the middle of our second night there; we had to turn it off. But they sent someone to look at it that same day. Weather cooled down on the 3rd night so we didn't need to turn it on again. Do keep in mind that this is a 3-story building with no elevator, so if you have issues with stairs, request a ground-level room. The bigger apartments are on the top floors.
8
Abiola
13 de nov. de 2024
·
Hospedou-se por 6 noites
Casa Castillo is great if looking for a budget hotel in the heart of Mexico City. It was perfect for my stay.
Casa Castillo is great if looking for a budget hotel in the heart of Mexico City. It was perfect for my stay.
10
María
7 de out. de 2025
·
Hospedou-se por 2 noites
Great location and beautiful place to stay! Loved everything!
Great location and beautiful place to stay! Loved everything!
8
Jorge
9 de set. de 2023
·
Hospedou-se por 2 noites
Great location, small but with all we needed. Minutes away from Museum and Chapultepec park.
Great location, small but with all we needed. Minutes away from Museum and Chapultepec park.
6
Jean-Yves
14 de jun. de 2024
·
Hospedou-se por 3 noites
This is the perfect little hotel except for one fatal issue: It is located directly across the street from the loading docks of a major hotel/conference center. Trucks with idling engines, refrigeration units, etc. are backing into the bays at all hours of the night. It’s loud non-stop. I could not sleep well for three nights. Too bad because the staff is very nice and accomodating, the hotel itself is great and the location very good, otherwise, wedged between Reforma and Polanco.
This is the perfect little hotel except for one fatal issue: It is located directly across the street from the loading docks of a major hotel/conference center. Trucks with idling engines, refrigeration units, etc. are backing into the bays at all hours of the night. It’s loud non-stop. I could not sleep well for three nights. Too bad because the staff is very nice and accomodating, the hotel itself is great and the location very good, otherwise, wedged between Reforma and Polanco.
8
Damian
25 de set. de 2025
·
Hospedou-se por 3 noites
Noisy at night, my aparment was facing Leibnitz street due to the suppliers of a big hotel Camino Real and Leibnitz street is the back door of that hotel. The other issue was the apartment was on a third floor with no elevator and one of my kids with a leg sports injury it was complicated to get up and down of the apartment. We like the location, decorations, cleanness and attention of the security staff cause there is no lobby at all we only saw cleaning personal and security staff.
Noisy at night, my aparment was facing Leibnitz street due to the suppliers of a big hotel Camino Real and Leibnitz street is the back door of that hotel. The other issue was the apartment was on a third floor with no elevator and one of my kids with a leg sports injury it was complicated to get up and down of the apartment. We like the location, decorations, cleanness and attention of the security staff cause there is no lobby at all we only saw cleaning personal and security staff.
10
Hugo
22 de jul. de 2024
·
Hospedou-se por 1 noite
Sinceramente, nos gustó mucho. Si bien la habitación es de tamaño reducido, tiene TODO lo necesario, incluyendo frigobar, microondas y batas para baño. Restaurantes, tiendas de conveniencia y parques a unos pasos de distancia. El único "minis" es que no tiene estacionamiento propio, pero en fin de semana no es tema porque hay bastante espacio en la calle. Un punto a favor es que el personal de recepyes sumamente amable y agradable. Bien!
Sinceramente, nos gustó mucho. Si bien la habitación es de tamaño reducido, tiene TODO lo necesario, incluyendo frigobar, microondas y batas para baño. Restaurantes, tiendas de conveniencia y parques a unos pasos de distancia. El único "minis" es que no tiene estacionamiento propio, pero en fin de semana no es tema porque hay bastante espacio en la calle. Un punto a favor es que el personal de recepyes sumamente amable y agradable. Bien!
10
francia
27 de jul. de 2025
·
Hospedou-se por 1 noite
Excelente ubicación, muy bonita propiedad, habitación limpia y cómoda, atención por parte del personal excelente. Ampliamente recomendable!
Excelente ubicación, muy bonita propiedad, habitación limpia y cómoda, atención por parte del personal excelente. Ampliamente recomendable!
10
Artemio
28 de fev. de 2024
·
Hospedou-se por 1 noite
En general buen lugar y buena ubicación.
En general buen lugar y buena ubicación.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
Não há informações suficientes nas avaliações.
Avaliações dos hóspedes relacionadas
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
Kissel Rojo
23 de nov. de 2024
·
Hospedou-se por 3 noites
Todo excelente!
Todo excelente!
10
Pedro
3 de nov. de 2024
·
Hospedou-se por 1 noite
Excelente
Excelente
10
Daniel
há 3 semanas
·
Hospedou-se por 4 noites
Gran hotel si buscan algo accesible en una privilegiada ubicación, cuenta con todos los servicios, no tuvimos problema con nada y la recepcionista Danna nos ayudó siempre que era necesario.
Gran hotel si buscan algo accesible en una privilegiada ubicación, cuenta con todos los servicios, no tuvimos problema con nada y la recepcionista Danna nos ayudó siempre que era necesario.
10
Alejandra
7 de mai. de 2026
·
Hospedou-se por 1 noite
Super hermoso, buena atención y buena ubicación
Super hermoso, buena atención y buena ubicación
10
Juan Carlos
30 de abr. de 2026
·
Hospedou-se por 3 noites
La habiatacion 1 huele mucho a humedad deben de corregir eso y no hay clima
La habiatacion 1 huele mucho a humedad deben de corregir eso y no hay clima
Políticas da propriedade
Check-in
Checkout
De 15:00 a 00:00
Antes de 11:00
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As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-16: 87.64314716812135USD
- 2026-09-17: 90.5082133493042USD
- 2026-09-18: 116.58229875183106USD
- 2026-09-19: 71.59679339973451USD
- 2026-09-20: 72.41253940315246USD
- 2026-09-21: 71.67637784179688USD
- 2026-09-22: 71.5500688961792USD
- 2026-09-23: 97.39164812576294USD
- 2026-09-24: 97.31274224624634USD
- 2026-09-25: 109.50917291015625USD
- 2026-09-26: 144.83502521987916USD
- 2026-09-27: 99.14151646316529USD
- 2026-09-28: 94.91524505950929USD
- 2026-09-29: 77.94370409362793USD
- 2026-09-30: 93.48270759109498USD
- 2026-10-01: 64.3644899182892USD
- 2026-10-02: 71.59679339973451USD
- 2026-10-03: 49.392532684478766USD
- 2026-10-04: 71.59679339973451USD
- 2026-10-05: 52.695319863739016USD
- 2026-10-06: 52.695319863739016USD
- 2026-10-07: 49.08414132980347USD
- 2026-10-08: 47.57202379714966USD
- 2026-10-09: 85.13621316513063USD
- 2026-10-10: 83.42513233840943USD
- 2026-10-11: 68.10499371780396USD
- 2026-10-12: 66.53318894805909USD
- 2026-10-13: 52.695319863739016USD
- 2026-10-14: 90.20976840820313USD
- 2026-10-15: 99.46154407104493USD
- 2026-10-16: 69.88571257301331USD
- 2026-10-17: 71.49731175270081USD
- 2026-10-18: 70.25379116477967USD
- 2026-10-19: 72.3329549610901USD
- 2026-10-20: 73.01278269767762USD
- 2026-10-21: 72.61050455360413USD
- 2026-10-22: 85.13621316513063USD
- 2026-10-23: 61.290514029464724USD
- 2026-10-24: 72.58165907867432USD
- 2026-10-25: 70.36322360321046USD
- 2026-10-26: 99.45159765747071USD
- 2026-10-27: 65.93629906585694USD
- 2026-10-28: 106.90275726013185USD
- 2026-10-29: 194.79938912841797USD
- 2026-10-30: 195.38155201446534USD
- 2026-10-31: 278.23964246704105USD
- 2026-11-01: 191.47192853942872USD
- 2026-11-02: 195.38155201446534USD
- 2026-11-03: 118.2436387550354USD
- 2026-11-04: 118.2436387550354USD
- 2026-11-05: 83.42513233840943USD
- 2026-11-06: 71.59679339973451USD
- 2026-11-07: 111.15061133056642USD
- 2026-11-08: 115.875980809021USD
- 2026-11-09: 99.45159765747071USD
- 2026-11-10: 118.2436387550354USD
- 2026-11-11: 85.13621316513063USD
- 2026-11-12: 85.13621316513063USD
- 2026-11-13: 72.58165907867432USD
- 2026-11-14: 85.13621316513063USD
- 2026-11-15: 85.13621316513063USD
- 2026-11-16: 85.13621316513063USD
Check-in time starts at15:00Check-out time ends at11:00
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
Age Requirements
Minimum age to check in is 18 years old
Pets
Maximum number of pets per room 11;Only dogs and cats are allowed;Service animals are allowed;Pets cannot be left unattended;Service animals are exempt from fees/restrictions;Pets allowed;Pet fee: MXN 600 per pet, per stay; Service animals are exempt from fees;
Front Desk Services
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; No cribs (infant beds) availableNo rollaway/extra beds available
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cleaning fee: MXN 222 per accommodation, per night (varies based on length of stay)
Comodidades populares
Wi-fi grátis
Quartos de não fumantes
Sala para família
Cofre
Armazenamento de bagagem
24-Hour Front Desk
Geral
Quartos de não fumantes
Sala para família
Wheelchair Accessible (Limited)
Atividades
Terraço
Fitness Center (nearby)
Serviços
Cofre
Armazenamento de bagagem
24-Hour Front Desk
Internet
Wi-fi grátis