The Mtn Retreat- Steps to Palmer Park and playground, Central COS, Great location

The pictures for this property make it look FANTASTIC. However, when you pull up to the house, your stomach sinks - weeds are the front yard, and there is a weed-filled, empty, dirt abyss for the back yard. Outdoor seating is limited to a handful of dirty chairs on a small deck. Kitchen is small, and walls and baseboards need a good washing. Limited stock of conveniences, such as tin foil or wrap. Fourth bedroom is down creepy stairs, in a basement right next to the hot water heater, furnace, and laundry.Towels were dirty and stained. Host sent messages early enough for a smooth check in. Camping chairs were in the shed in the back.

We paid extra for early check-in and arrived to a house with no working AC. The temperature was 77 when we arrived, reached 80, and the system only worked for about 12 hours during our entire four-night stay.What was most frustrating was the lack of urgency. A technician confirmed the fan motor was failing and needed replacement, yet no repair was made while we were there. Instead, we were told to manually restart the fan with a stick if it stopped again. After reporting the issue on Monday, we were repeatedly told a repair was being arranged, only to learn it was scheduled for after our Friday checkout. Spending our summer vacation without reliable AC is unacceptable.Communication was inconsistent and we often had to initiate contact for updates. We were also informed the host was traveling internationally, which only highlighted the lack of a reliable backup plan for handling major issues.There were additional maintenance and cleanliness issues. Many dishes, pans, and utensils had dried food on them and needed to be washed before use. The garbage disposal was left clogged by a previous guest and unusable until a handyman fixed it.The host offered 250 in compensation, which felt inadequate given that the home's primary amenity was unavailable for most of our stay.Overall, this felt like a poorly maintained property with reactive management rather than proactive upkeep. I would not stay here again nor recommend it.

Centrally located, great backyard. Easy to reach out to manager for assistance. The home is older, (bathrooms included). Safe neighborhood.

Six of us stayed in the house while visiting Colorado Springs for a reunion. Very nice house and location. Would highly recommend.

We had a great stay with our family of 7, house was big enough for everyone.. kids played in the backyard with games provided, house was in good condition. House was well equiped with everything we needed. Will definetely stay here again..