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Atlas Hotel - Ultra All Inclusive

From

$210
/ night
Atlas Hotel - Ultra All Inclusive - Image 1
Atlas Hotel - Ultra All Inclusive - Room
Atlas Hotel - Ultra All Inclusive - Room
Atlas Hotel - Ultra All Inclusive - Reception
Atlas Hotel - Ultra All Inclusive - Restaurant

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From

$210
/ night

About this property

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a steam room, and a fitness center. This hotel also features compl...
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  • Parking

  • Airport shuttle

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

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Location

Golden Sands Resort, Golden Sands, Bulgaria

Aquapolis (0.1 miles)

Golden Sands Beach (0.4 miles)

Trifon Zarezan Beach (0.8 miles)

Kabakum beach (1.6 miles)

Golden Sands Yacht Port (1.6 miles)

Minigolf course (1.8 miles)

More location info

Room options

8

Apartment

Room details

2 Twin Beds

Sleeps 2

Balcony
Air Conditioning
Private Bathroom
TV

8

Standard Double Room

Room details

2 Twin Beds

Sleeps 3

Balcony
Air Conditioning
Private Bathroom
TV

8

Studio

Room details

2 Twin Beds

Sleeps 3

Balcony
Air Conditioning
Private Bathroom
TV

Guest reviews of Atlas Hotel - Ultra All Inclusive

Facilities

6.7

Cleanliness

8

Rooms

7.6

Service

7.8

Location

7.6

Dining

7.2

2

Stanislav

EXP-logo

Sep 30, 2024

·

Stayed 1 night

The staff and management do not have basic customer skills. I have tried to call the hotel in advance to warn them that we will be late, but somebody opened the line without responding and left the line opened for the next 90 min. Although we had All Inclusive reservation, we were left hungry, without dinner. The staff refused to acknowledge that we have All Inclusive and in the morning the manageress did not acknowledge our Expedia receipt which clearly states All Inclusive. The Expedia Customer Service confirmed that we had All Inclusive and partially reimbursed us, which was great. However, the staff and manageress's attitude and customer skills were outrageously bad or non-existent should I say. Instead of mitigating the issue in some manner, the manageress was quite argumentative and outright rude. My advice to all customers is, please avoid this hotel at all costs. They do not deserve your attention and money.
The staff and management do not have basic customer skills. I have tried to call the hotel in advance to warn them that we will be late, but somebody opened the line without responding and left the line opened for the next 90 min. Although we had All Inclusive reservation, we were left hungry, without dinner. The staff refused to acknowledge that we have All Inclusive and in the morning the manageress did not acknowledge our Expedia receipt which clearly states All Inclusive. The Expedia Customer Service confirmed that we had All Inclusive and partially reimbursed us, which was great. However, the staff and manageress's attitude and customer skills were outrageously bad or non-existent should I say. Instead of mitigating the issue in some manner, the manageress was quite argumentative and outright rude. My advice to all customers is, please avoid this hotel at all costs. They do not deserve your attention and money.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:59

Before 11:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs about Atlas Hotel - Ultra All Inclusive

Is parking available at the property?

Parking is available on-site. Nearby parking is also accessible for a fee of EUR 10.22 per day, located 217 feet away.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, subject to availability and potential additional charges.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge. Guests can arrange the transfer through the front desk.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible public areas and facilities. Step-free entrances are available, and there are elevators for ease of movement.

What is the location of the property in relation to key landmarks?

The hotel is located in Varna (Primorski), within a 10-minute walk of Golden Sands Beach and Aquapolis. It is 1.1 miles from Trifon Zarezan Beach and 2.8 miles from Golden Sands Yacht Port. Public transport options are available nearby.

Does the property have a swimming pool?

The hotel features a seasonal outdoor swimming pool, which is closed from June 7 to September 6. The pool is available for use when open.

What are the policies for guests staying with children?

Children are welcome at the property. There is no specified minimum age for children to stay for free.

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