Atlas Hotel - Ultra All Inclusive
From
210 USD
/natt
Velg datoer for å se priser og tilgjengelighet
From
210 USD
/natt
Om denne eiendommen
Skjem bort deg selv på stedets spa, hvor du kan nyte massasjer, kroppsbehandlinger og ansiktsbehandlinger. Her har du tilgang til blant annet et innendørsbasseng, et dampbad og et treningssenter. Dette hotellet tilbyr også wi-fi (inkludert)...
Parkering
Flyplasstransport
Restaurant
Svømmebasseng
Forretningssenter
Romservice
Beliggenhet
Golden Sands Resort, Golden Sands, Bulgaria
Aquapolis (0.1 miles)
Golden Sands Beach (0.4 miles)
Trifon Zarezan-stranden (0.8 miles)
Kabakum beach (1.6 miles)
Golden Sands yachtport (1.6 miles)
Minigolfbane (1.8 miles)
Romalternativer
8
Leilighet
Romdetaljer
2 Enkeltsenger
Sover 2
BalkongKlimaanleggEget badTV
8
Dobbeltrom – standard
Romdetaljer
2 Enkeltsenger
Sover 3
BalkongKlimaanleggEget badTV
8
Studio
Romdetaljer
2 Enkeltsenger
Sover 3
BalkongKlimaanleggEget badTV
Gjesteomtaler av Atlas Hotel - Ultra All Inclusive
8.2
Veldig bra
basert på 584 verifiserte omtaler
Fasiliteter
6.7
Renhold
8
Rom
7.6
Service
7.8
Beliggenhet
7.6
Servering
7.2
Hvem bor her?
2
Stanislav
30. sep. 2024
·
Overnattet 1 natt
The staff and management do not have basic customer skills. I have tried to call the hotel in advance to warn them that we will be late, but somebody opened the line without responding and left the line opened for the next 90 min. Although we had All Inclusive reservation, we were left hungry, without dinner. The staff refused to acknowledge that we have All Inclusive and in the morning the manageress did not acknowledge our Expedia receipt which clearly states All Inclusive. The Expedia Customer Service confirmed that we had All Inclusive and partially reimbursed us, which was great. However, the staff and manageress's attitude and customer skills were outrageously bad or non-existent should I say. Instead of mitigating the issue in some manner, the manageress was quite argumentative and outright rude. My advice to all customers is, please avoid this hotel at all costs. They do not deserve your attention and money.
The staff and management do not have basic customer skills. I have tried to call the hotel in advance to warn them that we will be late, but somebody opened the line without responding and left the line opened for the next 90 min. Although we had All Inclusive reservation, we were left hungry, without dinner. The staff refused to acknowledge that we have All Inclusive and in the morning the manageress did not acknowledge our Expedia receipt which clearly states All Inclusive. The Expedia Customer Service confirmed that we had All Inclusive and partially reimbursed us, which was great. However, the staff and manageress's attitude and customer skills were outrageously bad or non-existent should I say. Instead of mitigating the issue in some manner, the manageress was quite argumentative and outright rude. My advice to all customers is, please avoid this hotel at all costs. They do not deserve your attention and money.
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