皇家酒店布朗克斯

There was one house cleaning staff I don't know if she was new or not but she left my door open with the latch open after cleaning it I don't know what happened after I told the manager what happened to the cleaning lady. I found out that she was in a rush to go home and forgot to LOCK my door and I came in late that night when I found my door open at 9:00 at night. I've wasted money on food because I have no refrigerator microwaves are broken. CUSTOMERS DON'T HAVE NO CONSIDERATION FOR OTHERS. The only thing I can say that management was professional and pleasant.

I stayed for one day, the room was clean and staff was excellent, Desk person was very accommodating and polite. The only thing you have to park on the street which i was lucky to find one in front the building.

Did like the area did like the convenient shopping did like the parking. I absolutely did like the hotel the room the cleanness I did like customer service however, wish we had a microwave and a refrigerator in our room however everything went well for the stay.

Its a new property. Clean but property has accommodations for parking. Didn’t feel safe parking on the street.

Staff was nice. But no microwave and fridge in the bedroom. The slide bathroom door was not easy to close.

The parking is a big problem for this hotel

Great room but parking was my biggest issue

Place listed on-site parking, not true, just one spot so you can check in then you have to go find street parking and it's difficult to find. Elevator is dirty & so was the room. Walls, bathroom & door. No toilet paper in the room. A little plastic square supposed to be a ice bucket and it was cracked so was the replacement. One microwave, one ice machine for everyone in the building. No iron or mini fridge.

There was no microwaves or mini fridge there space wasn’t good enough 4 people.

Didn't like no parking

The bed linens weren’t clean the constant noise and banging at night throughout the day

Clean room

Most surfaces were dirty in elevator and lobby in hallways. Not swept and mopped.

The room was very clean. Comfortable for the price. No one bothers you. Will continue to visit

It was really clean and nice

I have never at an hotel so filthy and terrible: the bed cover sheets were visibly dirty, the bathroom had nasty black spots everywhere, the floor was sticky and dirty, their was no wash cloths, their were two different soaps like they were randomly taken from other hotels, the shampoo bottle was different from the conditioner, the toilet cover was loose, and to make matters even worst, when I arrived to the hotel, I waited over 15mns before I could be provided service, and the guest service person was just standing outside. This was such a lesson learned.

It was dirty. The headbroad and the floor was sticky and there was a can of beer in the closet.

This place price was good for the night . But you can tell the don’t clean well bed sheets were stained we found condoms under pillow mattress itself was crazy stained . Rooms super small and next to each other people super loud night and morning. Ummm yeah will never go back !

Clean & well maintained.

It was very noisy and the door only had on lock. The bedding smelled so bad and when I lifted the covers, the fitted sheet had brown spots scatted all over. I turned the pillow around to see makeup all over it. There was only half toilet paper and it was just not the best stay. The price was not worth it at all. I paid $140 with fees and tax included. I only mananged to stay in there for 9 hours

The bed was comfortable and the shower was nice, however some of the sheets and towels had permanent stains even though they were clean. The walls are quite thin but luckily most of the guests were quiet. No bed bugs or roaches or anything like that.

The room was very tiny. The bed was a mess. Very uncomfortable. I had to spread my clothes on the bed to sleep. I left the next day because I could not stay in that filthy condition.

The shower pressure was extremely weak! The rooms could use a paint job and new mattresses. Microwaves and/or small refrigerators would be nice. I like the area it's in, alot of stores nearby.

The hotel was just really noisy all night. You can hear sirens, loud cars passing and trucks. If you can sleep in then I guess it’s ok. It’s really close to a main road, so I’m sure there’s a station nearby for your convenience. The bed was ok. And the guy at the front desk wasn’t mean lol he’s just there and even toned.

Staff was nice. But no microwave and fridge in the bedroom. The slide bathroom door was not easy to close.

Nothing unique about this property and the stay was terrible. There were people fighting in the hallways and inside the rooms. I did not sleep at all the time we stayed there. The audacity not to be able to get a refund because I did it on line.

Clean enough, AC worked almost too well because it was freezing, flattest pillows, no one on staff answering the phones before check in

The facility worked for our needs, however there's no mini fridges in the room, at least the one I was in. There was no extra rolls or toilet paper, I had to ask. The sheets were stained and the pillows were flat. I requested extra pillows that never came. The staff only came around once for house keeping it was during our second night there. And the biggest issue, was how noisy it was in the morning! Constant doors slamming, children screaming and running down that hall, people talking extremely loud. It was just chaos. However, it worked for me and my parties need, but there are better options out there. One of two nights, okay. But if your stay is long, I'd suggest finding someplace else.

It was hard to sleep and relax because there was constant yelling , screaming, and door slamming

not really comfortable and a lot of noise.

Staff is pleasant and friendly. They are always ready to accommodate all your needs for your stay.

They were not organized, and there was not the receptionist in the building.

I stayed for one day, the room was clean and staff was excellent, Desk person was very accommodating and polite. The only thing you have to park on the street which i was lucky to find one in front the building.

The staff was kind, informative and even let us bypass the $60 cash deposit fee. I wish I would have known about that on the expedia before booking. Other than that, my stay was great. Clean facility and cozy bed.

Staying in this property was a nightmare it was dirty the personal is extremely rude. The sheets were dirty. The whole building smells like weed. It’s a very dangerous place and I don’t recommend it to anybody. People were screaming and fighting in the middle of the night and it was impossible to contact the front desk so they can see what was going on. I had to call the police to have some peace again. Expedia didn’t care about the whole situation and when I asked for a refund so I can go somewhere else they didn’t want to do it. They didn’t care about our safety and the hotel is actually a shelter. Please if you want to enjoy your trip in New York. Don’t go at the Royal Hotel Bronx. I promise you will regret. I have pictures with the bed cover dirty with bloods and other disgusting fluids. If I could give them 0 stars i would.

The staff is professional and friendly accommodates your needs accordingly. Management is very friendly professional and attentive.

Management is ALWAYS on point. They accommodate your needs accordingly. Very nice and pleasant, professional.

Nice staff; offered late check out

Plane delayed and when we went to the hotel, they gave the room to someone else. Paid for two days and they gave the room to someone after we informed them off the delay.

The reception need to know to talk to people his attitude is terrible but otherwise the hotel is a 31/2.

I like that it was really near to stores etc

Did like the area did like the convenient shopping did like the parking. I absolutely did like the hotel the room the cleanness I did like customer service however, wish we had a microwave and a refrigerator in our room however everything went well for the stay.

The shower pressure was extremely weak! The rooms could use a paint job and new mattresses. Microwaves and/or small refrigerators would be nice. I like the area it's in, alot of stores nearby.

The hotel was just really noisy all night. You can hear sirens, loud cars passing and trucks. If you can sleep in then I guess it’s ok. It’s really close to a main road, so I’m sure there’s a station nearby for your convenience. The bed was ok. And the guy at the front desk wasn’t mean lol he’s just there and even toned.

Convenient More cleaning is necessary

Got lucky with parking but that would be the only little tiny dislike tbh.. everything else 10 /10

Love the staff, love the area. Great food places, not far from the train. Very comfortable

I like the location of the hotel since it close to subway

The hotel was close to LaGuardia airport and my family in the Bronx

The room was clean and nice, the staff were kind, we found good parking. Would come again