Rodeway Inn Bloomington - Normal West

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There was no breakfast. I had to go to another motel to register. They have no signs up telling the guest. After you get there you have to call and are told that you have to go to Super 8 to register. I had a mouse in my room. I called Super 8’s front desk to tell them. I was told that I had to go back to Super 8 to get a new room. It was wet and cold. I went back given a new room. I was told that my room was next to the common area and people leave the front doors open and that’s how the field mice get in.

No breakfast

Arrived at 6:30pm, no one was working at the desk. Rang both bells, tried this for about 20 minutes. Finally another guest wandered by and mentioned that I might need to check-in at the hotel next door. The entire lobby smells of smoke or weed. Oddly the room did not. The room, however, has seen little to no maintenance or care. Opened the door and the light didn't work. When I did find a working light, I wished I hadn't. The walls were stained and peeling. Bits of dirt/debris on the floor and corners brings into question how often it is actually cleaned. The TV had no connectivity - didn't bother to call the front desk because no one was working there. The bathroom was just as bad - no functional toilet paper holder, I was afraid to use the shower. It's shocking Bloomington allows this place to pass health and permit codes. Yes, it's cheap, but there are alternatives just a few dollars more that are likely in better shape. Management will reply "thanks for your feedback" which is another way of acknowledging they are aware of the problems and don't care to do anything about them. Unless you are looking for a place out of a Criminal Minds episode, save yourself the experience and find another hotel.

dirty room,bed not made,no coffee cups or coffee refrigerator bad dirty looking bathroom appearance unclean looking will never book anymore Roadways