Name: Holiday Inn Johor Bahru City Centre by IHG
Address: Jalan Tun Abdul Razak 80000, Johor Bahru, Johor, MY
Price range: 79 US$–142 US$ per night
Rating: 8.7

Vad gäster tycker

På Holiday Inn Johor Bahru City Centre by IHG berömmer resenärer det mycket praktiska läget intill Komtar JBCC och City Square, samt rena, moderna och rymliga rum och generellt vänlig service, även om upplevelserna med städning och incheckning kan variera.

Anläggningarna får blandade recensioner, med återkommande problem med köer eller avbrott i hissarna, en besvärlig övergång via lobbyn på våning 8 och en utmanande utomhusparkering som nås via trånga ramper. Frukosten är generellt sett bra, men variationen och påfyllningen kan vara eftersatt och flera gäster rapporterade inkonsekvent kvalitet. Sammantaget kan du förvänta dig ett praktiskt hotell i centrum som passar bäst för shoppare och resenärer som passerar CIQ, med ibland kompromisser när det gäller service och underhåll.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

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Faciliteter

Recensionerna av anläggningarna är blandade: återkommande köer eller avbrott i hissarna och en nödvändig övergång i lobbyn på våning 8 frustrerar en del gäster, takparkeringen kräver trånga ramper och poolen känns liten eller trång, medan gymmet är enkelt. Ett par gäster uppskattade poolen på högre våningar.

Relaterade gästrecensioner

8

Sulaiman

13 nov. 2024

·

Stannade 2 nätter

Everything ok except 2 issues: only 1 available lift from ground floor to the lobby and its always crowded. The other lifts out of irder. The other issue : the arrival swamp of wasps at the swimming pool that make it unsafe.

10

YUSARI BIN

4 sep. 2024

·

Stannade 1 natt

Big room and spaciuos. Love the toilet wit big mirror and inside the room too. Swimming pool also great at highest floor. Breakfast is good too. Walkable to our fav mall. Komtar jbcc and citysquare. Parking too. Great experience for 1st time staying in this hotel. Will recomended to family and friends and love to come back again. Thankyou.

6

Chor Yew Allan

24 sep. 2025

·

Stannade 1 natt

The breakfast selection is very limited. Not much protein, mainly carbs. Chicken noodle has no chicken meat. The gym is very basic & the equipments are rusty. Need to upgrade the breakfast selection & the gym. The location is convenient, right beside City Square Mall JB

8

Jamie

19 juli 2025

·

Stannade 2 nätter

Good and comfortable stay but the lifts were not working unfortunately during our stay and it was a bit troublesome. But the hotel staff did their best to help us transfer to their service lift instead.

8

Patrick

23 maj 2025

·

Stannade 1 natt

Stay is fine . However since I drive to the venue , the car park is a challenge for car to manoeuvre especially go down from level 7 . There are so many damaged car marked and scratches on the wall . The turning is a little too sharp for big cars

10

LAM WEI

13 juni 2025

·

Stannade 2 nätter

Everything is wonderful. Only parking is omg... under hot sun no shelter, and have to drive all the way to the top level for parking.

8

Miao Jun

30 juni 2024

·

Stannade 1 natt

Overall is good accept the lift maintenance have to be improved. Long waiting to take a lift.

2

ALVIN

5 nov. 2025

·

Stannade 1 natt

The lift broke down. My family and I were stuck in the lift for almost 30 minutes. Inside the lift shaft, there was no phone signal, pressed the bell but no response. When finally got signal, it was weak and the emergency number was to the lift company and not the hotel. After 30 minutes, we finally heard voices. Took another 15 minutes before they brought us to safety and opened the door. When queried, staff said they have visual of us in the lift but the intercom was down. This was very traumatic. The other lifts functioned intermittently when we used it. There were long pause before the lift started moving. It was very stressful after that experience. There was no service recovery offered until asked. Free breakfast was offered to my family. Strongly urge the hotel to check the lift especially during and after a thunderstorm.

8

Neo

21 dec. 2023

·

Stannade 1 natt

Hotel lobby is challenging to reach especially with luggage....Komtar link bridge, Lift to level 7 car park, Change another lift to level 8 hotel lobby

10

Kel Fy

28 maj 2023

·

Stannade 2 nätter

I have to rate an average for property condition & facilities is because, of the small pool that can be super crowded in the morning & evening. Limited space to put ur belongings like towel while swimming. And another unpleasant part is rooms are not soundproof. Unfortunately, the guests staying next door to you, you can hear their conversation very clearly. That’s the minus point during my stay. And that time the guests next to mine can be noisy till super late night & early morning. Late till 1am early morning like 6am. So when is a peaceful time to sleep? Overall still excellent cause of other things all is very good.

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Renlighet

Renligheten beröms i allmänhet, men flera gäster rapporterade brister som möglig lukt, fläckiga badrum, dammiga eller smutsiga ytor samt saknade eller ej påfyllda toalettartiklar. Städningens konsekvens kan variera från besök till besök.

Relaterade gästrecensioner

10

Henry

4 jan. 2026

·

Stannade 1 natt

Yrs, room eas spotless and staff were very nice

10

SOON HING

25 aug. 2025

·

Stannade 1 natt

when I go to shower, I didn't know the hair shampoo is empty, how come there staff never check it everything when cleaning room?

8

Winnifred

25 feb. 2026

·

Stannade 2 nätter

Room is clean and staff services are prompt and friendly

6

Kwee Hoon

6 juni 2024

·

Stannade 1 natt

Not satisfy that a bottle of body wash was not refilled in the room when we checked in. We have to ask for it . Should not be happened in such a good hotel.

6

Loh

24 aug. 2023

·

Stannade 1 natt

The hotel location is within 5mins walking distance to City Sq but there is no direct access. The check-in reception is at level 8 whereby the carpark is at level 7, pls note that a lot of transferring are required if you are with stroller and/or luggages. The cleanliness of the room is disappointed as there was an used cotton stick (from previous guest) was left on the bedside table without cleaning and my son took it up to play….

4

Lily

6 juni 2024

·

Stannade 2 nätter

The good: Hotel is modern. Well-renovated. Good location with Komtar and City Square. We registered our car and among the staff we met, the security guard was the most helpful and service-oriented staff. During breakfast, one staff saw that I was carrying my plate in one hand and a baby in the other so she helped me carry the plate to my table which I really appreciate. The bad: Room 2902. Room smelled musty. Non-carpeted area of the floor was sticky to walk on. Bathroom was disgusting. First glance, it looked nice. Then I saw the stains and mould and dust and dirt. I felt really “ick” to use it. We stayed in a twin room and one bed smelled of body odour. Bed too firm for my liking. Breakfast was a chaotic mess. We had to find a table ourselves. There were no cutleries on the table and when I went to a counter where I saw cutleries in the drawers, it was only then the staff stopped me from taking cutleries myself, and set our table. To order eggs, you have to write on a paper how you want your eggs done. It states the order will be sent to our table but I might be mistaken. Orders were not sent. We had to collect it from the egg station. Where there was a “pyramid stack” of cooked uncollected egg orders. There was a play area for kids which is such a great idea but it was filthy and I was reluctant to let my daughter play there. Even though breakfast was already paid for, I skipped breakfast the next day and we left at 9am as we couldn’t wait to check out.

8

C.S.

24 aug. 2024

·

Stannade 1 natt

I used to stay at Holiday Inn at various locations. All my previous stay were always satisfactory. I have also booked Holiday Inn Times Square, NYC in Sep 2024. The Holiday Inn City Center JB conditions looks new to me. Check-in and check-out was smooth. However, this time round we were disappointed on the bed fitting and the shower robe towel. At 11:30pm, we noticed that the shower robe towel was not cleaned and it looked like someone has used it before and not washed. When we were about to get into the bed, We noticed that all the pillows, bedsheet have a oily smell. It is obvious that the pillow case and the bedsheet were not changed. We called front desk and they sent the staff to get them changed within reasonable time. I should say the service and response time to rectify the issue is acceptable. However, this incidents should not have happened in the first place. We are disappointed as we trusted the name Holiday Inn that we have great experience in the past. That is also the reason that I always book my hotels with Holiday Inn. I hope this is a one time incident as I will be staying at Holiday Inn in Phoenix, US and also in NYC in Sep 2024.

4

Rudy

11 jan. 2025

·

Stannade 4 nätter

Some of the staff were friendly but some can be a little rude. The hotel rooms are not maintained well as mold can be seen in toilet and stains in the rooms

6

Buu

18 feb. 2023

·

Stannade 1 natt

Beds are quite narrow and rooms not so clean

4

Davis

9 okt. 2024

·

Stannade 2 nätter

Leaking shower hose, food crumbs found under bed

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Rum

Rummen är moderna och generellt rymliga och bekväma, med viss utsikt från de högre våningarna. Återkommande nackdelar inkluderar mjuka kuddar eller hårda madrasser, svag ljudisolering eller ljud från vattenledningar, tillfälliga problem med AC och i ett fall dålig Wi-Fi; vissa badrum har en omständig layout.

Relaterade gästrecensioner

10

Ong Su Hua William

1 nov. 2024

·

Stannade 1 natt

The air cons on each floor it's not on no wonder it's so humid Rooms to close to another room as I can hear water running at night

8

Winnie

13 okt. 2025

·

Stannade 1 natt

The service staff were excellent and I enjoyed my stay there. However I think the hotel needs to improve on sound proofing and air ventilation within the hotel. 1) We booked 2 rooms but they could not give us adjoined rooms, which was fine. However we had to share a connecting room with a stranger and they disturbed our peace by turning on the TV very loudly until 1.40am and switched it on again at 6am. In conclusion I think it is not ideal to let hotel guests who don't know each other share adjoined rooms. 2) When we entered the other room, it was filled with stale cigarette smell. Throughout the stay, we continued to smell the cigarette smoke, which likely came from the air con vents.

10

Jens

25 sep. 2024

·

Stannade 2 nätter

Excellent large room and bathroom - all spotless, which made for a pleasant stay and the staff are helpful. Can recommend specially if you want to be downtown. Only wish for a sofa with more back support otherwise everything was great.

8

Jason Chan

21 dec. 2022

·

Stannade 19 347 nätter

Good location. but only had 1 working lift from ground floor to lobby at level 8, so sometimes there was a long wait. Can hear water noise if your neighbor is using their shower. Minimal choice of TV shows and no movies

10

Ismawati

15 feb. 2026

·

Stannade 1 natt

Room was perfect. Spacious, clean. Staff helpful.

8

Wong

11 dec. 2025

·

Stannade 1 natt

Spacious and clean rooms, great location

10

Hock Kwan

25 okt. 2025

·

Stannade 2 nätter

I dont like the design of shower area. The floor tiles is too slippery during shower. Also shower head should be installed above the drainage.

8

Kevin

25 sep. 2025

·

Stannade 1 natt

Great location. Check-in was smooth and the room was big. But the mattress and pillows were rather soft.

10

Winnifred

14 dec. 2025

·

Stannade 2 nätter

Breakfast menu variety could be better as the same food variety is served consecutively over 2 days. Otherwise staff service is prompt even during busy hours. High tea food hygiene should be observed. Room is comfortable though the shower room door does not close properly.

6

Gavin

21 aug. 2023

·

Stannade 2 nätter

Internet was terrible throughout our stay. Could barely use as it doesn't really load simple websites even on our mobile phones. We would also hear audible water sounds (whenever someone upstairs is bathing or flushing the toilet). The worst was the lifts, unfortunately we were staying there during a company event (by Raffles) and we had to share an entire lift load of people and we had to rescan our card more than 30 times due to a glitch in the lift because our room was on a higher floor than any one else in the lift, and the lift buttons kept resetting. Wouldn't have expected such a poor experience with the price that we had paid and such a new hotel. Quite disappointing and wouldn't recommend as there are better hotels in JB

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Service

Personalen beskrivs allmänt som vänlig, hjälpsam och effektiv, med ibland tidig incheckning och snabb problemlösning. Vissa gäster upplevde dock långa köer vid incheckningen, missförstånd eller långsam respons, och städningens uppföljning kan vara inkonsekvent.

Relaterade gästrecensioner

10

Lilian

5 juni 2023

·

I received from one of your exemplary staff members, Mr. Vijay, during my recent stay at your esteemed hotel. Upon arrival, my boyfriend and I were pleasantly surprised when Vijay graciously allowed us to check in early without charging any additional fees. His warm and accommodating demeanor made us feel instantly welcome, and we sincerely appreciate the flexibility and consideration he demonstrated. This act of kindness truly set the tone for a remarkable stay. While our overall experience at your hotel was delightful, there were slight delays in the delivery of some requested items. However, everything was good 👍

10

Jenny

18 aug. 2025

·

Stannade 1 natt

The staff were extremely friendly that made our stay memorable. Easy check in and the breakfast is great. The hotel is clean and very convenient while shopping round JB. It the best place for family to stay.

10

Johannes

29 okt. 2023

·

Stannade 2 nätter

The stay at the Holiday Inn was great. Firstly the customer service and check-in/out process was excellent. We arrived early and they managed to check us in immediately. Front desk was able to send a technician to resolve a small issue we had with the air conditioner promptly as well. We made a mistake and accidentally left our "Do Not Disturb" light on, however, when we requested housekeeping, the staff immediately sent staff to clean up the room. The hotel also accommodated us when we requested for a late check-out. The hotel room itself and the facilities were clean and spacious. The hotel also has the added benefit on being positioned right on top of 2 large malls and right next to the checkpoint to Singapore. This makes it extremely convenient for travel as you do not need to look far for cheap food options, or daily necessities. Additionally, you won't need to rush or take transport to reach the checkpoint if you're heading into Singapore after your stay. Overall, great experience!

10

Chun Yeong

13 sep. 2024

·

Stannade 1 natt

Excellent professional staff assisted the check in.

10

Chun Yeong

24 aug. 2024

·

Stannade 1 natt

Friendly staff and would greet customers as they walked past.

2

Shu Ping

27 feb. 2023

·

Stannade 1 natt

1. check-in queue abt 30mins, very crowded 2. my room was double check-in. when enter the room, there were other customers' belongings inside 3. was changed to another room, but aircon was spoilt 4. at 2am, someone tried to tap card on my door lock and tried to open the door handle 5. feedback on 12feb but no response for 2weeks

8

Yu Ting

2 dec. 2023

·

Stannade 2 nätter

Love the hotel's location and cosiness. Lovely hotel lounge and performance by live singers. However check in was delayed and we waited an hour from 3pm to 4 at the hotel lobby, didn't expect this on a Thursday

10

Tan Chuan Teck

7 apr. 2025

·

Stannade 1 natt

Excellent check in experience. We were earlier when we arrived at reception. Staff checked on availability of room and gave us a early check in. She was very helpful and friendly. Room is very spacious, clean, comfortable and nice. Enjoyed our stay at Holiday Inn JB

8

Mee Lin

14 juli 2025

·

Stannade 1 natt

Strategic location. Walking distance to JB Sentral and easy to find food as it is surrounded by malls. Hope that the staff is more atrentive to guest's request made during booking. I requested an extra bed during booking and even paid for it during check-in. But the extra bed was not even prepared when we went into the room. Had to wait awhile for the additional bed to be sent to the room. Just shows poor communication among the staff.

8

Manisah

3 feb. 2024

·

Stannade 1 natt

During this stay, the front office staff by the name of Vijay was too quick to point out that the room I booked did not come with breakfast when it was clearly stated in my reservation that it came with breakfast. Needless to say this caused unnecessary stress on my part as I had to offer to pay for it. He later went on to say something quite unclear about the front office people who will call me to confirm. However, eventually nobody called to confirm anything and we went for breakfast the next day without any issue. I was honestly upset.

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Läge

Exceptionellt praktiskt läge för CIQ/JB Sentral och direkt anslutet till Komtar JBCC med City Square intill, vilket gör shopping och restaurangbesök enkelt. Vissa noterar trafikstockningar och att det krävs att man navigerar i flera hissar eller otäckta vägar utanför köpcentrumets öppettider.

Relaterade gästrecensioner

10

Toh

3 feb. 2025

·

Stannade 2 nätter

Always like to stay in this hotel whenever I'm in JB, very convenient, just next to woodlands custom, and easy to go around with grab.

10

aileen

28 okt. 2025

·

Stannade 2 nätter

The hotel is located near CIQ and near malls, which is very convenient. The pastry corners in breakfast is great variety of danish pastry, doughnuts , wafers. There are gluten free bread. It would be great if the breakfast has more proteins. There are lot of carbs such as prata, rice, dried bee hoon and noodle soup. Overall experience of room and staff service are excellent.

8

Kin Chung Wilfred

22 nov. 2024

·

Stannade 2 nätter

location is good. entrance and access to guest lifts and room is not so pleasant and convenient.

10

Simon

16 maj 2025

·

Stannade 1 natt

Short 1 night stay over for an important next day early morning appointment. Excellent location within walking distance from customs and in shopping area. Very easy to get a grab to our appointment location

10

Chee Wee

6 okt. 2024

·

Stannade 1 natt

Excellent location just minutes across the CIQ. Surrounded by mega malls and lots of F&B options, all within short walking distance.

10

Sue Yin Evelyn

17 okt. 2025

·

Stannade 1 natt

Very near to CIQ and within Komtar and next to City Sq. Very convnient

10

Fong Chin

21 maj 2024

·

Stannade 2 nätter

Near to checkpoint, walking distance to shopping mall and easy to move around.

10

Sian May

7 aug. 2025

·

Stannade 1 natt

Enjoyed our one night staycation, hotel was conveniently located near to train station yet quiet as it has separate entrance from shopping malls.

10

Sarah Yew Fang

22 dec. 2025

·

Stannade 1 natt

Location is excellent. Driving up to the parking for holiday inn lobby is not for the faint-hearted. Narrow turns. 😂 Room is great. Very spacious though sofa bed is not for the not-so-young. Probably doable for kids. Not exactly sea view though our room is supposed to have sea view as it’s not on a higher floor. More immigration centre view and sky view. Amenities were provided. Breakfast variety was excellent. Family had lots of items to choose from. However, understaffed. A guest carried his child to juice carrots and celery. The child was stepping on the alcove where the juice glasses are placed for all of us. Wish a staff had told off the parent.

10

Tan

24 jan. 2024

·

Stannade 1 natt

Great location

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Måltider

Frukosten är generellt sett trevlig, men gästerna efterfrågar ofta mer variation och protein, uppmärksammar långsam eller utebliven påfyllning och rapporterar enstaka kvalitetsbrister. Ett par gäster berömde maten i allmänhet, även om rumsservicen kan vara långsam.

Relaterade gästrecensioner

10

aileen

28 okt. 2025

·

Stannade 2 nätter

The hotel is located near CIQ and near malls, which is very convenient. The pastry corners in breakfast is great variety of danish pastry, doughnuts , wafers. There are gluten free bread. It would be great if the breakfast has more proteins. There are lot of carbs such as prata, rice, dried bee hoon and noodle soup. Overall experience of room and staff service are excellent.

6

Chor Yew Allan

24 sep. 2025

·

Stannade 1 natt

The breakfast selection is very limited. Not much protein, mainly carbs. Chicken noodle has no chicken meat. The gym is very basic & the equipments are rusty. Need to upgrade the breakfast selection & the gym. The location is convenient, right beside City Square Mall JB

4

LIM

16 mars 2025

·

Stannade 1 natt

Hotel service not too good. Expected to have 4-5 stars hotel service. Dining service is bad. Buffet food runs out, no top up.

8

Poh Choo

26 nov. 2024

·

Stannade 2 nätter

Hotel staff very friendly. Morning breakfast replenished slow! Overall, I will return to this hotel again!

8

gabriel

25 apr. 2024

·

Stannade 2 nätter

The stay was good overall. enjoyed the breakfast buffet on both days. only feedback is the scramble eggs on day 2 tasted weird, it was slightly sweet and felt somewhat stale

8

MAZLIN

15 nov. 2024

·

Stannade 1 natt

Lovely one-night stay. Comfortable bed. Delicious food @in-room dining. Reception staff efficient & courteous. Breakfast not too bad although my omelette order did not arrive (despite having what I thought is a great system of order which reduces queue & time) - gave up after 30 minutes.

8

Norashikin

10 okt. 2025

·

Stannade 2 nätter

My family like the breakfast, front desk staff serve us during check in and out very good and same as restaurant (breakfast time) very friendly. But the swimming pool on website not expect what we look on that time. haha But, we try to ask extra bed but the staff say cannot because our room too small. and they didn't help us any upgrade room because i with 3 small kids fit at king bed ( the bed size is like queen size bed) we are 5 of us have to squeeze . Friday, i check-in ask for extra towel 2 ( called phone 2 times at front desk) answer but didn't receive. next day going breakfast 5 of us have to share 2 towel and my kids use face towel/ small towel. come back from breakfast i saw housekeeping at corridor and ask towel the staff didn't give but told later they will send. i waited about maybe 15min or more then they send. Thank You!

10

Kwong Meng

26 dec. 2025

·

Stannade 2 nätter

Clean room, efficient and helpful staff. Good breakfast and dinner

6

Nobuo

21 sep. 2023

·

Stannade 2 nätter

I order room service but it need more than 45min even I call 3times.

10

Anatasha

15 juni 2023

·

Stannade 1 natt

Near shopping Centers… however there was a paper in the breakfast lasagna and staff just said okay

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Månad	Genomsnittligt pris
januari	93 US$
februari	96 US$
mars	94 US$
april	94 US$
maj	110 US$
juni	114 US$
juli	109 US$
augusti	110 US$
september	107 US$
oktober	102 US$
november	102 US$
december	124 US$

sö	må	ti	on	to	fr	lö
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $142	17 $128
18 $89	19 $96	20 $101	21 $88	22 $85	23 $93	24 $108
25 $83	26 $95	27 $92	28 $95	29 $92	30 $100	31 $105

sö	må	ti	on	to	fr	lö
1 $87	2 $85	3 $86	4 $89	5 $92	6 $102	7 $138
8 $127	9 $79	10 $81	11 $81	12 $86	13 $98	14 $112
15 $83	16 $86	17 $85	18 $85	19 $87	20 $116	21 $120
22 $89	23 $86	24 $87	25 $87	26 $88	27 $116	28 $117
29 $96	30 $88

Holiday Inn Johor Bahru City Centre by IHG

Priser för Holiday Inn Johor Bahru City Centre by IHG

Genomsnittliga priser per månad

Om detta boende

Läge

Rumsalternativ

Standardrum - 1 kingsize-säng - tillgänglighetsanpassat

Svit - 1 kingsize-säng - havsutsikt

Standardrum - 2 enkelsängar - utsikt mot staden

Svit - 1 kingsize-säng med bäddsoffa - havsutsikt

Premium-rum - 1 kingsize-säng - havsutsikt

Svit - 1 kingsize-säng med bäddsoffa (Top Floor)

Standardrum

Standardrum - 1 kingsize-säng - utsikt mot staden

Premium-rum - 1 kingsize-säng

Svit - 1 kingsize-säng (Sofa bed, Kids Theme)

Gästrecensioner för Holiday Inn Johor Bahru City Centre by IHG

Vad gäster tycker

Boendets policy

Instruktioner för incheckning

Bra att veta

Tillval

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